Samsung AVXWBH028EE, AV-XWBH036EE User Manual

02_ features

For easy future reference write the model and serial number down. You will find your model number on the bottom of the air conditioner.

Model # Serial #

features of your new air conditioner

• Cool Summer Offer

On those hot sweltering summer days and long restless nights, there is no better escape from the heat than the cool comforts of home. Your new air conditioner brings an end to exhausting hot summer days and lets you rest. This summer, beat the heat with your own air conditioner.

• Cost Efficient System

Your new air conditioner not only provides maximum cooling power in the summer, but can also be an efficient heating method in the winter with the advanced “Heat pump” system. This technology is up to 300% more efficient than electrical heating, so you can further reduce its running cost. Now, meet year-round needs with one air conditioner.

• A Look for Everywhere

The elegant and harmonious design gives priority to the esthetics of your space and complements any of your existing interior decor. With its soft color and rounded-edge shape, the new air conditioner adds class to any room. Enjoy what your air conditioner offers both functionally and esthetically.

•

function generates hydrogen(H) and oxygen(O2) to attack undesirable air contaminants such as bacteria, pollen, and odor. It makes you breathe better as if you were staying around waterfalls, ocean surf, rivers and mountains.

• function

mode allows you to set a comfortable sleep temperature while saving energy and

having sound sleep.

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safety information _03

ENGLISH

safety information

To prevent electric shock, disconnect the power before servicing, cleaning, and installing the unit.

SAFETY INFORMATION

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have questions, call your nearest contact center or find help and information online at www.samsung.com.

What the icons and signs in this user manual mean:

WARNING

Risk of death or serious personal injury.

CAUTION

Potential risk of personal injury or material damage.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when using your air conditioner, follow these basic safety instructions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions carefully.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the contact center for help.

Recommended instructions or useful information for use.

These warning signs are here to prevent injury to you and others. Please follow them carefully. After reading this section, keep it in a safe place for future reference.

SEVERE WARNING SIGNS

Do not place the air conditioner near hazardous substances or equipment that releases free flames to avoid fire, explosions or injuries.

• Potential risk of fire hazard or explosion.

Do not block or place items in front of the air conditioner. Do not step, hang onto, or place heavy items on the air conditioner.

• Potential risk of personal injury.

Do not install the outdoor unit at an unstable place or elevated surface where there is potential risk of falling.

• If the outdoor unit falls, it may cause personal injury or loss or property.

Any changes or modifications performed not following by the installation manual, failure or damage may occur on the condition. In this case, user will be responsible for all the repair expenses.

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04_ safety information

safety information

SEVERE WARNING SIGNS

If any gas or impurities other than R410A refrigerant come into the refrigerant pipe, serious problem may occur and it may cause injury.

Do not spray flammable gases such as insecticide near the air conditioner.

• Potential risk of electric shock, fire or unit malfunction.

Do not insert anything such as fingers or branches into the air conditioner vents.

• Keep children away from the air conditioner. Potential risk of personal injury.

Do not cut the power plug and connect to a different power cable.

Never attempt to lengthen the power cable.

• Potential risk of fire or electric shock.

Do not yank the power cable and touch the power plug with hands.

• Potential risk of fire or electric shock.

Never use a damaged power plug, power cable, or loosened power receptacle.

• Potential risk of fire or electric shock.

The electric work must be done by qualified service technician in accordance with the national wiring regulations with rated cables.

• If the capacity of the power cable is insufficient or electric work have not done properly, electric shock or fire may occur.

You should connect the power cable into the power cable terminal and fasten it with a clamp.

Do not connect the air conditioner with heating apparatus or attempt to disassemble, remodel or repair it by yourself.

• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the contact center.

Consult the place of purchase or a contact center to disassemble or reinstall the air conditioner.

• Potential risk of unit malfunction, water leakage, electric shock, or fire.

Consult the place of purchase or contact center to install the air conditioner.

• Improper installation carries a risk of unit malfunction, water leakage, electric shock or fire.

• If installing in specialty areas, such as a factory complex or saline coastal area, consult the place of

purchase or contact center for specific installation details.

Install the air conditioner with the support bracket securely fastened to use for an extended period of time.

• If the air conditioner falls, it may cause personal injury or loss of property.

If the indoor unit gets wet, turn the power off immediately and call your nearest contact center.

• Potential risk of fire or electric shock.

Install an exclusive circuit breaker and short-circuit breaker for the air conditioner.

• Potential risk of electric shock or fire.

If the power cable is damaged, the manufacturer or a qualified service technician must replace it.

Always make sure that the power supply is compliant with current safety standards. Always install the air conditioner in compliance with current local safety standards.

Verify that the voltage and frequency of the power supply comply with the specifications and that the installed power is sufficient to ensure the operation of any other domestic appliance connected to the same electric lines.

The air conditioner must be installed in accordance with national wiring regulations and safety regulations wherever applicable.

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Install the supplied cables firmly. Fix them securely so that external force is not exerted to the terminal block.

• If the connection is loose, heat may generate and cause electric shock or fire.

Use a rated circuit breaker only.

• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit malfunction.

Use an exclusive power source for the air conditioner.

• Potential risk of electric shock or fire.

Do not put undue stress or place heavy object on the power cable.

Do not bend the power cable excessively.

• Potential risk of fire or electric shock.

Always verify that electric connections (cable entry, section of leads, protections...) are compliant with the electric specifications and with the instructions provided in the wiring scheme. Always verify that all connections comply with the standards applicable to the installation of air conditioners.

Use a receptacle that has a ground terminal. The receptacle must be used exclusively for the air conditioner.

• Improper electrical grounding may cause electric shock or fire.

Be sure to ground the unit. Do not connect the ground wire to gas or water pipes, lighting rods, or telephone grounding lines.

• If the unit is not properly grounded, electric shock may result.

Always verify that a suitable grounding connection is available.

Disconnect the air conditioner from power supply before it is repaired or disassembled.

CAUTION SIGNS

Connect the refrigerant tubes first then the electrical lines, when installing the unit.

Always disassemble the electric lines before the refrigerant tubes.

Verify that the air conditioner is connected to the power supply in accordance with the instructions provided in the wiring diagram included in the manual.

The manufacturer shall not be responsible for damage originating from unauthorized changes or the improper connection of electric and hydraulic lines. Failure to comply with these instructions or to comply with the requirements set forth in the “Operating limits” table, included in the manual, and shall immediately invalidate the warranty.

Ensure no water gets into the air conditioner.

• Potential risk or electric shock.

Turn off the air conditioner using the provided remote control or control accessory (if provided). Do not unplug to turn off the unit (unless there is an immediate danger).

Do not open the front grille during operation.

• Potential risk of electric shock or unit malfunction.

Cool air should not flow directly towards people, pets, and plants.

• It is harmful to your health, pets, and plants.

Do not run the air conditioner for an extended period of time in a room with the door closed or with babies, elderly or disabled people.

• Open the door or windows to ventilate your room at least once an hour to prevent oxygen shortage.

Do not drink drain water coming out of the air conditioner.

• Potential risk of health hazard.

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06_ safety information

safety information

CAUTION SIGNS

Do not expose the dust filter to direct sunlight while drying.

• Strong direct sunlight may deform the dust filter.

Do not allow children to climb on the air conditioner.

Use only rated accessories and install the air conditioner with rated equipments.

• If you do not use the rated accessories, the air conditioner may drop from its place, water may leak or electric shock or fire may occur.

Do not use the air conditioner as a cooling precision instrument for food, pets, plants, cosmetics or machinery.

Do not give excessive shock to the air conditioner.

• Potential risk of fire or unit malfunction.

Do not spray water directly on the air conditioner or use benzene, thinner or alcohol to clean the surface of the unit.

• Potential risk of electric shock or fire.

• Potential risk of damage to the air conditioner.

Do not place any objects, especially containers with liquid.

Do not touch the pipe connected to the air conditioner.

This appliance should be installed according to the provided installation manual.

Install the shortest possible length of pipe.

• If the length of pipe gets unnecessarily long, the life of air conditioner can be shorten and become inefficient.

Install the power cable and communication cable of the indoor and outdoor unit at least 1m away from the electric appliance.

Install the indoor unit away from lighting apparatus using the ballast.

• If you use the wireless remote control, reception error may occur due to the ballast of the lighting apparatus.

For maximum safety, installers should always carefully read the following warnings.

Do not install the air conditioner in following places.

• Place where there is mineral oil or arsenic acid.

• Resin parts flame and the accessories may drop or water may leak. The capacity of the heat

exchanger may reduce or the air conditioner may be out of order.

• The place where corrosive gas such as sulfurous acid gas generates from the vent pipe or air outlet.

• The copper pipe or connection pipe may corrode and refrigerant may leak.

• The place where there is a machine that generates electromagnetic waves.

The air conditioner may not operate normally due to control system.

• The place where there is a danger of existing combustible gas, carbon fiber of flammable dust.

• The place where thinner or gasoline is handled Gas may leak and it may cause fire.

If the air conditioner is installed in a small room, measures must be taken to prevent the refrigerant concentration in the room from exceeding the safety limit in the event of refrigerant leakage. Consult a dealer regarding the appropriate measures to prevent the allowable concentration from being exceeded.

• If the refrigerant leaks, and cause the concentration limit to be exceeded, hazards due to lack of oxygen in the room may result.

Install the air conditioner away from direct exposure to sunlight, heating apparatus, and humid places.

• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric shock.

The air conditioner is composed of moving parts. Keep children away from the unit to avoid physical injury.

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safety information _07

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Check for damage on delivery. If damaged, do not install the air conditioner and call the place of purchase immediately.

Insert the dust filter before operating the air conditioner.

• If there is no dust filter inside the air conditioner, accumulated dust may shorten the life of the air

conditioner and cause electricity waste.

Keep indoor temperatures stable and not extremely cold, especially where there are children, elderly or disabled people.

Clean the dust filter every 2 weeks. Clean the filter more frequently if the air conditioner is operated in dusty areas.

The packaging material and used batteries of the remote controller (optional) must be disposed of in accordance with the national standards.

The refrigerant used in the air conditioner must be treated as chemical waste. Dispose the refrigerant following national standards.

Have a qualified service technician install the air conditioner and perform a trial operation.

Firmly connect the drain hose to the air conditioner for proper water drainage.

Install the outdoor unit where operating noise and vibration will not disturb your neighbor and in a well-ventilated area with no obstacle.

• Potential risk of malfunction.

• Operating noise may disturb your neighbor.

Make sure that children take precautions against access to the air conditioner and they do not play with the unit.

When using a wireless remote control, the distance should not be more than 7 meters from the air conditioner.

If the remote control is not used for a long period of time, remove the batteries to prevent leakage of electrolyte.

When cleaning the outdoor unit, touch the heat exchanger radiator fins with extreme care.

• Wearing thick gloves can protect your hands.

Make sure that the condensed water dripping from the drain hose runs out properly and safely.

Store the operation and installation manual in a safe location and remember to hand it over to the new owner if the air conditioner is sold or transferred.

All the materials used for the manufacture and packaging of the air conditioner are recyclable.

After completing the installation, always carry out a functional test and provide the instructions on how to operate the air conditioner to the user.

The appliance is not intended for use by young children or infirm persons without supervision: Young children should be supervised to ensure that they do not play with the appliance.

Clean the air conditioner after the inner fan stops operating.

• Potential risk of injury or electric shock.

Inspect the condition, electric connections, pipes and external case of the air conditioner regularly by a qualified service technician.

Do not open doors and windows in the room being cooled during operation unless necessary.

Do not block the air conditioner vents. If objects block the air flow, it may cause unit malfunction or poor performance.

Make sure there are no obstacles under the indoor unit.

• Potential risk of fire or loss of property.

Make sure that there are no obstacles or covers that block the air conditioner. Allow sufficient space for air circulation.

• Insufficient ventilation may result in poor performance.

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08_ safety information

safety information

CAUTION SIGNS

Make sure the voltage and frequency of the electric system are compatible with the air conditioner.

If a power outage occurs while the air conditioner is working, turn off the power source immediately.

Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency.

The unit must be plugged into an independent circuit if applicable or connect the power cable to the auxiliary circuit breaker. An all pole disconnection from the power supply must be incorporated in the fixed wiring with a contact opening of >3mm.

After connecting the power cable between the indoor/outdoor unit, attach the cover of component box securely and make sure it is not loose.

For the power cable, use the grade of H07RN-F or H05RN-F materials.

The unbalanced power must be maintained within 10% of supply rating among whole indoor units.

If the power is unbalanced greatly, it may shorten the life of the condenser. If the unbalanced power is exceeded over 10% of supply rating, the indoor unit is protected, stopped and the error mode indicates.

To protect the product from water and possible shock, you should keep the power cable and the connection cord of the indoor and outdoor units in the protection tube.

Connect the power cable to the auxiliary circuit breaker.

You must keep the cable in a protection tube.

Keep distances of 50mm or more between power cable and communication cable.

Maximum length of power cable is decided within 10% of power drop. If it exceeds, you must consider another power supplying method.

The circuit breaker (MCCB, ELB) should be considered more capacity, if many indoor units are connected from one breaker.

Use solderless ring terminal to connect the power cable to the power terminal block.

Use an appropriate screwdriver for tightening the terminal screws.

Over-tightening the terminal screws may break them.

Ensure the off-on and protection switches are properly installed.

Do not use the air conditioner if damaged. If problems occur, immediately stop operation and disconnect the plug from the power supply.

If the air conditioner will not be used for an extended period of time (for example, over several months), unplug the power from the wall.

Call the place of purchase or a contact center if repairs are needed.

• Potential risk of fire or electric shock if disassembly or repairs are attempted by a non-qualified service technician.

If you smell burning plastic, hear strange sounds, or see smoke coming from the unit, unplug the air conditioner immediately and call a contact center.

• Potential risk of fire or electric shock.

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contents _09

ENGLISH

USING ADVANCED FUNCTIONS

22 Using the Turbo function 23

Setting timer

23 On timer 24 Off timer 25 Combining On timer and Off timer 26

mode

28 Using the

function 29 Using the Energy saving function 30 Using the Evaporator clean function

CLEANING AND MAINTAINING

THE AIR CONDITIONER

31 Cleaning the exterior 31 Cleaning the filter

31 Air filter 33 DNA filter

35 Replacing the filter

35 Deodorizing filter

37 Maintaining your air conditioner

37 Periodical checks 38 Internal protections via the unit control system

APPENDIX

39 Troubleshooting 40 Operation ranges

contents

VIEWING YOUR AIR CONDITIONER

10 Checking the indoor unit and digital display

10 Main parts 11 Indoor unit digital display

12 Removing the front panel

13 Power button and Room temperature sensor

14 Checking the remote control

15 Remote control display 15 Using the remote control 15 Installing the batteries

OPERATING BASIC FUNCTION

16 Turning the air conditioner on and off 16

Selecting operation mode

16 Auto 17 Cool 18 Dry 19 Fan 20 Heat

21 Adjusting the air flow direction

21 Vertical air flow 21 Horizontal air flow

INSTALLING YOUR AIR CONDITIONER

41 Installation part

This product has been determined to be in compliance with the Low Voltage Directive (2006/95/EC), and the Electromagnetic Compatibility Directive (2004/108/EEC) of the European Union.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

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10_ viewing

viewing your air conditioner

Congratulations on the purchase of a Samsung air conditioner. We hope you enjoy the features of your air conditioner and stay cool or warm with optimal efficiency.

Please read the user manual to get started and to make the best use of the air conditioner.

CHECKING THE INDOOR UNIT AND DIGITAL DISPLAY

Carefully unpack your air conditioner, and check the unit to make sure it is not damaged.

Main parts

Your air conditioner may slightly look different from illustration shown above depending on your model.

Air filter(under the panel)

Air flow blade

Digital display

Air intake

Blade pin lever

Power button

indicator

028/036

Air filter

Air flow blade

Digital display

Air intake

Blade pin lever

056/071

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ENGLISH

Temperature indicator

Evaporator clean indicator

Operation indicator

Energy saving indicator

Timer indicator

indicator

Indoor unit digital display

028/036

056/071

Temperature indicator

Remote control sensor

Evaporator clean indicator

Operation indicator

indicator

Timer indicator

indicator

Power button

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12_ viewing

viewing your air conditioner

REMOVING THE FRONT PANEL

Grab the grooved side of the front panel tightly and pull the bottom side of the panel upwards to remove the front panel.

Grab the grooved side of the front panel tightly and lift it forward slightly, and then pull the front panel downward.

028/036

056/071

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Power button and Room temperature sensor

You may locate the Power button on the right bottom side of the air conditioner (028/036) or, on the Digital display located on the bottom side of the panel (056/071).

You can turn on the air conditioner without the remote control by pressing the

Power button.

The room temperature sensor measures indoor room temperature.

Room temperature

sensor

Power button

Remote control sensor

Room temperature

sensor

Power button

028/036

056/071

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14_ viewing

viewing your air conditioner

CHECKING THE REMOTE CONTROL

You can activate the air conditioner by pointing the remote control away from it. When using the remote control, always point it directly at the air conditioner.

Each time you press the button, a short beep will sound and a transmit indicator appears on the remote control display.

Remote control display

Power

Turn on/off the air conditioner.

Mode

Set one of the 5 operating modes.(See

pages 16~20 for instructions.)

Digital

On/Off

Set to turn on/off the digital display of the

unit during operation. Operating mode

indicator still remains on.

Turbo

Operate in maximum fan speed to

cool/warm quickly.

Energy saving function

Less energy usage makes your

space cool between the

temperature range of 26˚C~30˚C.

Timer function

Up/Down

Increase/Decrease the time.

Set/Cancel

Set/Cancel the current

timer/ mode setting.

Set the mode on/off.

On/Off

Set the timer on/off.

Evap. CLEAN

Evaporator clean function - Dry inside of the indoor unit to get rid of odor.

Temperature 

Decrease/Increase the temperature by 1˚C.

Fan speed

Adjust how much air flows through the air conditioner with the 4 different fan speeds such as Auto/Low/Medium/High.

function

On/Off

Emit hydrogen(H) and oxygen(O2) in the air to remove polluted substances such harmful particles.

Clean Mode

Set one of the 3 operating types.

Air swing

Activate/Deactivate air flow blade movement automatically up and down.

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Remote control display

Air swing indicator

Operating mode indicator

Turbo indicator

Low battery indicator

Set temperature

indicator

On/Off Timer

indicator

Fan speed indicator

Using the remote control

• Point the remote control towards the remote control sensor of the unit.

• When properly pressing the button on the remote control, you will hear beep sound

from the unit.

• The signal may not be received well of electronic lighting style fluorescent lamps, such as inverter fluorescent lamps are in the same space.

• If other electrical products operate by the remote control, call your nearest contact

center.

Installing the batteries

1. Slide the cover, on the rear side of the remote control, down to open.

2. Install two AAA batteries. Check and match the “+”

and “-” signs accordingly. Make sure you have installed the batteries in correct position.

3. Close the cover by sliding it back to its original position.

You should hear click sound

when the cover is locked properly.

Energy saving indicator

Transmit indicator

Correct disposal of batteries in this product

(Applicable in the European Union and other European countries with separate battery return systems.)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

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