Samsung AM***KNTD**, AM***KNQD** User Manual

Air conditioner

User manual

AMKNTD / AMKNQD

• Thank you for purchasing this Samsung air conditioner.

• Before operating this unit, please read this user manual carefully and retain it for future reference.

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Contents

Safety Information 4

Safety Information 4

At a Glance 12

Indoor Unit Overview 12

Display

Remote Control Overview 13

Replacing batteries
Storing the remote control

Basic Operation 15

Operation Modes 15

Auto
Cool
Dry
Fan
Heat
Turning the air conditioner on
Selecting the operation mode
Adjusting the temperature
Selecting the fan speed
Selecting air flow direction

Advanced Operation 19

Setting the On or Off timer 19

Setting the On timer
Setting the Off timer

Using the good’sleep Function 21

Using the Turbo Function 23

Controlling Indoor Units 24

Cleaning and Maintenance 25

Cleaning the Air Conditioner 25

Cleaning the exterior
Disassembling the air filter

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Cleaning the Air Conditioner 26

Cleaning the air filter
Reassembling the air filter

Maintaining the Air Conditioner 27

Appendix 29

Troubleshooting 29

Operation Ranges 31

Model specification (Dimension and weight)

Installation part 33

Installation Procedure 33

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working
life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of
material resources.

Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and product specific regulatory obligations e.g.
REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

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Safety Information

Safety Information

Before using your new air conditioner, please read this manual
thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models,
the characteristics of your air conditioner may differ slightly from
those described in this manual. If you have any questions, call your
nearest contact centre or find help and information online at www.
samsung.com.

WARNING

Hazards or unsafe practices that may result in severe personal
injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal
injury or property damage.

Follow directions. Do NOT attempt.

Make sure the machine is grounded to prevent electric shock.

Cut off the power supply. Do NOT disassemble.

FOR INSTALLATION

WARNING

Use the power line with the power specifications of the

product or higher and use the power line for this appliance
only. In addition, do not use an extension line.

• Extending the power line may result in electric shock or fire.

• Do not use an electric transformer. This may result in electric

shock or fire.

Safety Information

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Safety InformationSafety Information

• If the voltage/frequency/rated current condition is different,
it may cause fire.

The installation of this appliance must be performed by a

qualified technician or service company.

• Failing to do so may result in electric shock, fire, explosion,
problems with the product, or injury and may also void
warranty on the installed product.

Install an Isolation Switch next to the Air Conditioner (but

not on the panels of the Air Conditioner) and circuit breaker
dedicated to the air conditioner.

• Failing to do so may result in electric shock or fire.

Fix the outdoor unit firmly so that the electric part of the
outdoor unit is not exposed.

• Failing to do so may result in electric shock, fire, explosion,
or problems with the product.

Do not install this appliance near a heater, or inflammable material.
Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops). Do not
install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Never install the outdoor unit in a location such as on a high

external wall where it could fall.

• If the outdoor unit falls, it may result in injury, death or
property damage.

This appliance must be properly grounded. Do not ground the

appliance to a gas pipe, plastic water pipe, or telephone line.

• Failure to do so may result in electric shock, fire, an
explosion, or other problems with the product.

• Make sure to use a socket-outlet with ground.

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Safety Information

CAUTION

Please cover the air conditioner with PE BAG after installation,

and remove it when you start to run air conditioner.

Install your appliance on a level and hard floor that can

support its weight.

• Failing to do so may result in abnormal vibrations, noise, or
problems with the product.

Install the drain hose properly so that water drains correctly.

• Failing to do so may result in water overflowing and
property damage. Avoid adding drain to waste pipes as
odours may arise in the future.

When installing the outdoor unit, make sure to connect the

drain hose so that draining is performed correctly.

• The water generated during the heating operation in the
outdoor unit may overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in
injury, death or property damage.

FOR POWER SUPPLY

WARNING

When the circuit breaker is damaged, contact your nearest

service centre.

Do not pull or excessively bend the power line. Do not twist

or tie the power line. Do not hook the power line over a metal
object, place a heavy object on the power line, insert the
power line between objects, or push the power line into the
space behind the appliance.

• This may result in electric shock or fire.

Safety Information

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Safety InformationSafety Information

CAUTION

When not using the air conditioner for a long period of time or

during a thunder/lightning storm, cut the power at the circuit
breaker.

• Failing to do so may result in electric shock or fire.

FOR USING

WARNING

If the appliance is flooded, please contact your nearest service

centre.

• Failing to do so may result in electric shock or fire.

If the appliance generates a strange noise, a burning smell or

smoke, cut off the power supply immediately and contact the
nearest service centre.

• Failing to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.),

ventilate immediately without touching the power line. Do not
touch the appliance or power line.

• Do not use a ventilating fan.

• A spark may result in an explosion or fire.

To reinstall the air conditioner, please contact your nearest

service centre.

• Failing to do so may result in problems with the product,
water leakage, electric shock, or fire.

• Delivery service for the product is not provided. If you
reinstall the product in another location, additional
construction expenses and an installation fee will be charged.

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Safety Information

• Especially, when you wish to install the product in an
unusual location such as in an industrial area or near the
seaside where it is exposed to salt in the air, please contact
your nearest service centre.

Do not touch the circuit breaker with wet hands.

• This may result in electric shock.

Do not turn the air conditioner off with the circuit breaker

while it is operating.

• Turning the air conditioner off and then on again with the
circuit breaker may cause a spark and result in electric shock
or fire.

After unpacking the air conditioner, keep all packaging

materials well out of the reach of children, as packaging
materials can be dangerous to children.

• If a child places a bag over its head, it may result in
suffocation.

Do not touch the front panel with your hands or fingers during

the heating operation.

• This may result in electric shock or burns.

Do not insert your fingers or foreign substances into the air

inlet/outlet of the air conditioner.

• Take special care that children do not injure themselves by
inserting their fingers into the product.

Do not strike or pull the air conditioner with excessive force.

• This may result in fire, injury, or problems with the product.

Do not place an object near the outdoor unit that allows

children to climb onto the machine.

• This may result in children seriously injuring themselves.

Safety Information

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Safety InformationSafety Information

Do not use this air conditioner for long periods of time in badly

ventilated locations or near infirm people.

• Since this may be dangerous due to a lack of oxygen, open a
window at least once an hour.

If any foreign substance such as water has entered the appliance,
cut the power by unplugging the power plug and turning the
circuit breaker off and then contact your nearest service centre.

• Failing to do so may result in electric shock or fire.

Do not attempt to repair, disassemble, or modify the appliance

yourself.

• Do not use any fuse (such as copper, steel wire, etc.) other
than the standard fuse.

• Failing to do so may result in electric shock, fire, problems
with the product, or injury.

CAUTION

Do not place objects or devices under the indoor unit.

• Water dripping from the indoor unit may result in fire or
property damage.

Check that the installation frame of the outdoor unit is not

broken at least once a year.

• Failing to do so may result in injury, death or property
damage.

Max current is measured according to IEC standard for safety

and current is measured according to ISO standard for energy
efficiency.

Do not stand on top of the appliance or place objects (such as

laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.

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Safety Information

• This may result in electric shock, fire, problems with the
product, or injury.

Do not operate the appliance with wet hands.

• This may result in electric shock.

Do not spray volatile material such as insecticide onto the

surface of the appliance.

• As well as being harmful to humans, it may also result in
electric shock, fire or problems with the product.

Do not drink the water from the air conditioner.

• The water may be harmful to humans.

Do not apply a strong impact to the remote control and do not

disassemble the remote control.

Do not touch the pipes connected with the product.

• This may result in burns or injury.

Do not use this air conditioner to preserve precision

equipment, food, animals, plants or cosmetics, or for any other
unusual purposes.

• This may result in property damage.

Avoid directly exposing humans, animals or plants to the air

flow from the air conditioner for long periods of time.

• This may result in harm to humans, animals or plants.

This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, without supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.

Safety Information

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Safety InformationSafety Information

For use in Europe : This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.

FOR CLEANING

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use benzene, thinner, alcohol or acetone to clean the
appliance.

• This may result in discolouration, deformation, damage,
electric shock or fire.

Before cleaning or performing maintenance, cut off the power

supply and wait until the fan stops.

• Failing to do so may result in electric shock or fire.

CAUTION

Take care when cleaning the surface of the heat exchanger of

the outdoor unit since it has sharp edges.

• This should be done by a qualified technician. Please contact
your installer or service centre.

Do not clean the inside of the air conditioner by yourself.

• For cleaning inside the appliance, contact your nearest
service centre.

• When cleaning the filter, refer to the descriptions in the
‘Cleaning at a Glance’ section.

• Failing to do so may result in damage, electric shock or fire.

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At a Glance

06

03

04

01

02

07

05

01 Air intake

02 Air filter(under the panel)

03 Air flow blade (up and down)

04 Air flow blade (left and right)

05 Room temperature sensor

06 Display

07 Power button / Remote control receiver

Display

01

02

03

04

05

01 Operation indicator

02 Timer indicator

03 Turbo indicator

04 Power button

05 Remote controller receiver

The actual product may differ slightly from the image depicted below.

Indoor Unit Overview

At a Glance

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At a Glance

Remote Control Overview

01

05

06

07

08

09

16

17

18

20

21

02

03

04

11

12

13

19

14

15

10

01 Set temperature indicator
02 Timer option indicator
03 Operation mode indicator
04 Options indicator
05 Low battery indicator
06 Transmit indicator

07 Fan speed indicator
08 Vertcal air swing indicator
09 Horizontal air swing indicator

NOTE

• This function is not available in this model.

10 Settings indicator
11 Power button
12 Temperature button
13 Options button
14 Timer button
15 Direction button/Selection button
16 Vertical air swing button
17 Mode button
18 Fan speed button
19 Horizontal air swing button

NOTE

• This function is not available in this model.

20 Settings button
21 SET button

NOTE

• The air conditioner may not be operated by
the remote control if the controller is placed
close to strong light such as a fluorescent
lamp or neon sign. In this case, use the
remote control right in front of the remote
control receiver of the indoor unit.

• If other electrical products are operated by the
remote control, call your nearest service center.

• To silence the beep sound, press the
Settings → <, > or Settings → (Beep)
blinking → SET button. When you press
the Settings → <, > or Settings → (Beep)
blinking → SET button again, the beep
sound will be active again.

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At a Glance

Replacing batteries

When the icon appears in the remote control
display, replace the batteries with new ones. Two

1.5V AAA type batteries are required.

Correct disposal of batteries in this product

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be
disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg,
Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive
2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the
environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste
and recycle them through your local, free battery return system.

Storing the remote control

If the remote control will not be used for an
extended period of time, store it in the remote
control holder with the batteries removed.

CAUTION

• Make sure that water does not come into the
remote control.

two 1.5V AAA type batteries

Remote Control Overview

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Basic Operation

Auto

In Auto mode, the air conditioner will automatically adjust
the temperature and fan speed to maintain your fresh
environment.

• When the indoor temperature is too high, the powerful
cool breeze is generated and when the indoor room
becomes cool enough, the soft breeze is generated.

Cool

The Cool mode is frequently used and you can freely control
the temperature, fan speed, and air flow direction in Cool
mode.

• When you select the Heat mode while the Cool mode is on,
the Cool mode is cancelled.

Dry

The air conditioner in Dry mode acts like a dehumidifier by
removing moisture from the indoor air. The Dry mode will
provide you with fresh air even on a rainy day.

Fan

The Fan mode provides you with a breeze just like a fan to
make fresh environment for you.

Basic Operation

Operation Modes

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Basic Operation

Heat

In Heat mode, you can warm your room even in fall and
winter.

• The fan may not commence immediately to avoid
generating a cold breeze.

• In Heat mode, defrost operation may be performed to
remove the frost formed on the outdoor unit. (When the
frost is removed by the defrost operation in Heat mode,
steam is generated from the outdoor unit.)

• If you stop operating the air conditioner after heating
operation, the fan will operate for some time to cool the
indoor unit.

• When you select the Cool mode while the Heat mode is on,
the Heat mode is cancelled.

NOTE

• When the outdoor temperature is relatively low and the
humidity is relatively high in Heat mode, the outdoor unit's
heating capacity may decrease due to the frost formed on
the outdoor heat exchanger. The defrost operation removes
the frost formed on the heat exchanger of the outdoor unit
for 5 to 12 minutes. During the defrost operation, the indoor
unit does not generate breeze in order to prevent cold breeze
blowing out.

– The interval between defrost operations can decrease

depending on the amount of the frost formed on the
outdoor unit.

– The interval between defrost operations can also decrease

depending on the humidity level in the air.

Operation Modes

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