Samsung A580 User Manual

Sprint PCS Vision® Phone
A580 by Samsung®

www.sprint.com

© 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo,
and other trademarks are trademarks of Sprint Nextel.

Printed in Korea.

ZB28.07_LMa580_030906_F1

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 22

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 25

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 43

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 63

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Lock Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Security Features for Sprint PCS Vision® . . . . . . . . . . . . . . . . . . . . 69

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 71

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . 80

Prepending a Phone Number From Call History . . . . . . . . . . . . . 81

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . 88

Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . . 88

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . 90

Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . . . 93

Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 103

Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Contact Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using New Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using Contact List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Section 3: Sprint PCS Service Features . . . . . . . . . . . . .111

3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . 113

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

3B. Sprint PCS Vision® . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . 132

Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 143

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

3C. Sprint PCS® Voice Command . . . . . . . . . . . . . . . . . . . .153

Getting Started With Sprint PCS Voice Command . . . . . . . . . . 154

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 156

Accessing Information Using Sprint PCS Voice Command . . 157

Section 4: Safety and Warranty Information . . . . . . .159

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 161

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . 163

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . 165

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .171

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Welcome to Sprint

Sprint is committed to bringing you the best wireless
technology available.

network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS Network.

This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions. It’s
all right here – from setting up your account passwords and
voicemail to using the most advanced features of your phone.

We built our complete, nationwide

Welcome and thank you for choosing Sprint.

i

Introduction

This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your P hon e

⽧ Section 3: Sprint PCS Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.

You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.

ii

Phone
Guide
Note:

WAR NI NG

Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.

Please refer to the Important Safety Information section
on page 161 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 25.

CONTACTS (RIGHT SOFTKEY)

VOICE SVC (LEFT SOFTKEY)

PRESS MENU TO DISPLAY THE FOLLOWING:

VOICE MEMO

1: Record

2: Review

MESSAGING

1: Send Message

1: Text 2: Voice SMS

2: Text Message

1: Inbox 2: Outbox
3: Drafts

3: VoiceSMS

4: IM & Email

1: PCS Mail 2: AOL
3: MSN 4: Yahoo!
5: Earthlink 6: Other

5: VoiceMail

1: Call Voicemail 2: Details
3: Clear Envelope

6: Settings

iii

1: Notification

1: Message & Icon 2: Icon only

2: Sending Options

1: Priority (Normal/Urgent) 2: Call Back #

3: Preset Messages

1: Can’t talk right now. Send me a message. 2: Call me
3: Where are you? 4: Can you pick up 5: Meet me at
6: Let’s get lunch. 7: The meeting has been cancelled.
8: I’ll be there at 9: What time does i t start?
10: I love you! 11: [Empty] 12: [Empty]
13: [Empty] 14: [Empty] 15: [Empty]
16: [Empty] 17: [Empty] 18: [Empty]
19: [Empty] 20: [Empty]

4: Edit Signature (On/Off)

5: Message Alert

1: Alert Volume

1: Voicemail 2: Text Message

2: Alert Type

1: Voicemail 2: Text Message

3: Reminder

1: Off 2: Once 3: Every 2 min

6: Save In Outbox (Yes/No)

7: Auto Erase (Yes/No)

8: VoiceSMS Options

1: Speaker Phone (On/Off ) 2: From Name

TO OL S

1: Today

2: Scheduler

3: Task List

4: Countdown

5: Memo Pad

iv

6: World Time

1: Options (DST Setting)

7: Alarm Clock

1: Alarm #1 2: Alarm #2 3: Alarm #3

8: Calculator

9: Set Time (displayed when there is no time information)

VOI CE SVC

1: Launch

2: Settings

1: Choice Lists (Automatic/Always On/Always Off)

2: Sound

1: Prompts (On/Off ) Names (On/Off)

3: About

CALL HISTORY

1: Outgoing Calls

2: Incoming Calls

3: Missed Calls

4: All Recent

WEB

SETTINGS

1: Display

1: Screen Saver

1: Preset Image

1: Silk 2: Highway 3: Candy
4: Beach 5: Launch Pad 6: Digital Clock
7: World Time 8: Calendar 9: Dual Clock
10: Analog Clock

2: My Content

v

2: Menu Style

1: Grid Style 2: List Style

3: Incoming Call

1: With Caller ID

1: Preset Animation

2: My Content

2: No Caller ID

1: Preset Animation

2: My Content

4: Dialing Font

1: Color

1: Basic 2: Rainbow 3: Monochrome
4: Hyphenate

2: Size

1: Large 2: Normal 3: Small

5: Greeting (Sprint/Custom)

6: Backlight

1: Main Display

1: Flip open 2: 30 seconds 3: 15 seconds
4: 8 seconds

2: Keypad

1: Flip open 2: 30 seconds 3: 15 seconds
4: 8 seconds

3: Pwr Save Mode (On/Off)

4: Brightness

1: Level 1–5

7: LCD Contrast

1: Main LCD (Lowest, Low, Med, High, Highest)
2: External LCD (Lowest, Low, Med, High, Highest)

8: Service Light (On/Off )

vi

2: Sounds

1: Ringer Type

1: Voice Calls

1: With Caller ID

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

2: No Caller ID

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

2: Messages

1: Voicemail 2: Text Message

3: Schedule

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

4: Roam Ringer (Normal/Distinctive)

2: Volume

1: Ringer

1: Ringer Off 2: 1-Beep 3: Level 1 - 8
4: Always Vibrate

2: Messages

1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate

3: Voice Mail

1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate

4: Alarms

1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate

5: App. Volume

1: Sound

1: Use Ringer Vol. 2: Separate Vol.

2: Game Vibrate (On/Off)

3: Alerts

vii

1: Minute Beep (On/Off) 2: Service (On/Off) 3: Connect (On/Off)
4: Sig. Fade Tone (On/Off) 5: Power On/Off (On/Off)

4: Key Tone

1: Tone Type

1: Xylophone 2: DTMF 3: Simple

2: Tone Level

1: Tone Off 2: Level 1 - 8

3: Tone Length (Short/Long)

3: PCS Vision

1: Enable Vision 2: Net Guard (On/Off) 3: Update Profile

4: Wireless Backup

1: Subscribe

2: Alert (On/Off)

3: Learn More

5: Security

1: Lock Phone

1: Unlocked 2: On Power-Up 3: Lock Now

2: Lock Services

1: Voice (Lock/Unlock) 2: PCS Vision (Lock/Unlock)

3: Change Lock

4: Special #

1: Empty 2: Empty 3: Empty

5: Erase Contacts (Yes/No)

6: Erase My Content (Yes/No)

7: Reset Phone (Yes/No)

6: Roaming

1: Set Mode

1: Automatic 2: Roaming only 3: Sprint

viii

2: Call Guard (On/Off)

3: Data Roaming (On/Off)

7: Launch Pad

1: Up Key

1: Contacts 2: Messaging 3: Text Inbox
4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS
7: My Content 8: Web 9: Voice Service
10: Voice Memo 11: Scheduler 12: Alarms
13: Calculator 14: Display 15: Ringer Type
16: Missed Alerts

2: Down Key

1: Contacts 2: Messaging 3: Text Inbox
4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS
7: My Content 8: Web 9: Voice Service
10: Voice Memo 11: Scheduler 12: Alarms
13: Calculator 14: Display 15: Ringer Type
16: Missed Alerts

3: Left Key

1: Contacts 2: Messaging 3: Text Inbox
4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS
7: My Content 8: Web 9: Voice Service
10: Voice Memo 11: Scheduler 12: Alarms
13: Calculator 14: Display 15: Ringer Type
16: Missed Alerts

4: Right Key

1: Contacts 2: Messaging 3: Text Inbox
4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS
7: My Content 8: Web 9: Voice Service
10: Voice Memo 11: Scheduler 12: Alarms
13: Calculator 14: Display 15: Ringer Type
16: Missed Alerts

8: Others

1: Call Setup

1: Abbrev. Dial (On/Off)

2: Contact Match (On/Off)

3: Restriction

ix

1: Outgoing Call (Allow all / Contacts Only / Special# Only)

4: Call Answer

1: Any key 2: Talk key 3: Flip open

5: Auto Answer (CarKit/Headset) (Yes/No)

2: Language

1: English 2: Español

3: Airplane Mode (On/Off)

4: Location (On/Off)

5: Key Guard (On/Off)

6: Audio Routing

1: Normal 2: Headset Only

7: TTY Mode

1: TTY Off 2: TTY + Hear 3: TTY + Talk
4: TTY Full

8: Update Phone SW

9: Phone Info

1: Phone Number 2: Icon Glossary
3: Version 4: Advanced

MY CONTENT

1: Games

1: Get New 2: Tetris Demo
3: World Poker Tour Demo 4: Midnight Pool

2: Ringers

1: Get New 2: Ringers Preview

3: Screen Savers

1: Get New 2: Screen Saver Preview

4: Applications

1: Get New 2: MobiTV Trial
3: Overstock Demo 4: Hip Hop Official Trial

5: Messaging

x

1: Get New

CONTACTS

1: Find

2: Add New Entry

3: Speed Dial #s

4: Group

1: Family 2: Friends
3: Colleague 4: VIPs
5: Unassigned

5: Wireless Backup

1: Subscribe 2: Alert (On/Off) 3: Learn More

6: Services

1: Account Info 2: Customer Svc
3: Dir Assist 4: Sprint Operator
5: Sprint Voice Command

7: My Phone #

IN USE MENU

Press Options (right softkey) during a call to display the following options:

1: Call History 2: Contacts 3: 3-Way Call
4: Messaging 5: Voice Memo 6: Tools
7: Phone Info

xi

xii

Getting Started

Section 1

2

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With Sprint PCS Service

⽧ Setting Up Your Voicemail

⽧ Sprint PCS Account Passwords

⽧ Getting Help

Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.

Setting Up Service

Section 1A: Setting Up Service 3

Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated

If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.

If your phone is not activated, please refer to the activation
card included with your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press to turn the phone on.

2. Press Unlock ().

To select a softkey, press the softkey button directly below the

Note:

softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).

4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.

For more information about using your voicemail, see “Using
Voicemail” on page 114.

Setting Up Service

Section 1A: Setting Up Service 5

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision or Sprint Power Vision account. To
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at

www.sprint.c om.

Voicemail Password

You'll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 114 for more information on your voicemail password.

Sprint PCS Vision or Sprint Power Vision Password

With your A580 by Samsung, you may elect to set up a
Sprint PCS Vision or Sprint Power Vision password. This
optional password may be used to authorize purchase of
Premium Services content and to protect personal
information on multi-phone accounts.

For more information, or to change your passwords, sign on
to

www. sp rin t. co m or call Sprint Customer Service at

1-888-211-4PCS (4727).

www.sprin t.com and to use when calling Sprint

6 Section 1A: Setting Up Service

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information
䢇 Check your minutes used (depending on your

Sprint PCS service plan)

䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS online

billing and automatic payment

䢇 Purchase accessories
䢇 Shop for the latest phones
䢇 View available Sprint PCS service plans and options
䢇 Learn more about Sprint Power Vision and other great

products like Sprint PCS® Picture Mail, games, ringers,
screen savers, and more

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial on your wireless phone.

䢇 Sign on to your account at www .sprint.co m.
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)

or 1-888-788-4727 (Business customers).

䢇 Write to us at Sprint Customer Service, P.O. Box 8077,

London, KY 40742.

Setting Up Service

Section 1A: Setting Up Service 7

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.

To access automated invoicing information:

䊳 Press .

This service may not be available in all Affiliate areas.

Note:

Sprint 411

You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.

There is a per-call charge to use Sprint 411 and you will be
billed for airtime.

To call Sprint 411:

䊳 Press .

8 Section 1A: Setting Up Service

Sprint Operator Services

Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.

To access Sprint Operator Services:

䊳 Press .

For more information or to see the latest in products and
services, visit us online at

www.sprin t.com.

Setting Up Service

Section 1A: Setting Up Service 9

10

Your Phone

Section 2

12

Section 2A

Your Phone: The Basics

In This Section

⽧ Front View of Your Phone

⽧ Viewing the Display Screen

⽧ Features of Your Phone

⽧ Turning You r Pho ne On and Off

⽧ Using Your Phone’s Battery and Charger

⽧ Navigating Through Phone Menus

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Entering Text

Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide

you through the basic functions and calling features of your
phone.

Phone Basics

Section 2A: Your Phone: The Basics 13

Front View of Your Phone

1. Speaker

2. Display Screen

3. Navigation Key

4. Headset Jack

5. MENU/OK Key

6. Left Softkey

7. TALK Key

8. Volume Key

9. Voicemail Key

10. Numeric Keypad

11. Shift/Asterisk Key

12. Power/Accessory
Interface Connector

14 Section 2A: Your Phone: The Basics

18. Right Softkey

17. BACK Key

16. END Key

15. Space/Pound Key

14. Plus Code
Dialing Key

13. Microphone

Key Functions

1. Speaker allows you to hear the other caller and the

different ring tones or sounds offered by your phone.

2. Display Screen displays all the information needed to

operate your phone, such as the call status, the
contacts, the date and time, and the signal and battery
strength.

3. Navigation Key scrolls through the phone’s menu

options and acts as a shortcut key from standby mode.

䡲 Press Up to access Missed Alerts.
䡲 Press Down to access My Content.
䡲 Press Right to access the We b.
䡲 Press Left to access Te xt Me ssag e.

(Keys can be reassigned to create customized
shortcuts.)

4. Headset Jack allows you to plug in an optional headset

for convenient, hands-free conversations.

5. Menu/OK allows you to access the menu screen. It also

allows you to accept choices when navigating through a
menu.

6. Left S oftkey allows you to select softkey actions or menu

items corresponding to the bottom left line on the
display screen.

7. Tal k Key allows you to place or receive calls, answer Call

Waiting, use Three-Way Calling, or activate Voice Dial.

8. Vol ume Key allows you to adjust the ringer volume in

standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.

Phone Basics

Section 2A: Your Phone: The Basics 15

9. Voicemail Key allows you to press and hold to

automatically dial your voicemail.

10. Numeric Keypad allows you to enter numbers, letters,

and characters.

11. Shift/Asterisk Key enters the asterisk [*] character for

calling features. In text entry mode, press to change the
capitalization mode.

12. Power/Accessory Interface Connector all ows y ou t o plu g in

the battery charger or connect optional accessories,
such as a USB cable.

13. Microphone allows other callers to hear you clearly

when you are speaking to them.

14. Plus Code Dialing Key automatically dials the

international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).

15. Space/Pound Key enters the pound [#] character for

calling features. In text entry mode, press to enter a
space.

16. End Key (Power) ends a call. Press and hold this key for

two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.

17. Back Key (Clear) deletes characters from the display in

text entry mode. When in a menu, press the Back key to
return to the previous menu. This key also allows you to
return to the previous screen in a Sprint PCS Vision
session.

18. Right Softkey allows you to select softkey actions or

menu items corresponding to the bottom right line on
the display screen.

16 Section 2A: Your Phone: The Basics

Viewing the Display Screen

Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:

To view a list of your phone’s icons and descriptions, from the

Tip:

main menu select Settings > Phone Info > Icon Glossary.

indicates that your Sprint PCS Vision connection
is active.

indicates that you are sending information.

indicates that you are receiving information.

indicates that your Sprint PCS Vision connection
is dormant or inactive.

indicates that position location is active.

indicates that position location is inactive.

indicates that your phone is in Web security
mode.

indicates that your phone is roaming.

indicates that you have voicemail, text, numeric
pages, or Wireless Application Protocol (WAP)
messages waiting. Press briefly to see a list of
pending messages or press and hold to dial your
voicemail box.

indicates that there is an unread message in
your inbox.

indicates that the text message has been read.

Section 2A: Your Phone: The Basics 17

Phone Basics

indicates that there is an unread urgent message in
your inbox.

indicates that you have read the urgent message.

indicates that there is an unread URL message.

indicates that you have read the URL message.

indicates that there is an unread urgent URL
message.

indicates that you have read the urgent URL
message.

indicates that the message was sent.

indicates that the message failed to be sent.

indicates that you have a pending message.

indicates that the message is a draft.

indicates that there is an unread Text VoiceSMS
message in your inbox.

indicates that the text voice message has been
read.

indicates that there is a new SMS Voice message in
your inbox.

indicates that you have listened to the SMS Voice
message.

indicates that your message is locked.

indicates that your phone is in vibrate all mode.

indicates that the TTY option is on.

18 Section 2A: Your Phone: The Basics

indicates that your phone has a ringer volume set
and the vibrate option is checked.

indicates that the ringer is set at a level
between 1 - 8 or that 1-Beep is selected.

indicates that your ringer is turned off and the
vibrate option is checked.

indicates that your phone’s ringer is turned off and
the vibrate option is not checked.

indicates that an alarm is set on your phone.

tells you a call is in progress.

means your phone cannot find a signal.

displays your current signal strength. The more
lines you have, the stronger your signal.

shows your current battery charge strength. (Icon
shows fully charged in idle mode.)

shows your current battery charge strength. (Icon
shows fully discharged in idle mode.)

indicates that the speakerphone is enabled.

indicates that there is a voice message attached
to an image.

Phone Basics

Display indicators help you manage your roaming charges by

Note:

letting you know when you’re off the Nationwide Sprint PCS
Network. (For more information, see Section 2D: Controlling
Your Roaming Experience, on page 71.)

Section 2A: Your Phone: The Basics 19

Features of Your Phone

Congratulations on the purchase of your phone. The A580 by
Samsung is lightweight, easy-to-use, and reliable, and it also
offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:

䢇 Digital dual-band capability allows you to make and

receive calls while on the Nationwide Sprint PCS Network
and to roam on other 1900 and 800 MHz digital networks
where Sprint has implemented roaming agreements
(page 71).

䢇 Sprint PCS Vision® provides access to the wireless Internet

in digital mode (page 131).

䢇 Sprint PCS® Mail (page 140), SMS Text Messaging (page

122), and SMS Voice Messaging (page 125) provide quick
and convenient messaging capabilities.

䢇 Sprint PCS® Voice Command lets you dial phone numbers

by speaking someone’s name or the digits of that person’s
phone number (page 153).

䢇 Games, ringers, screen savers, and other applications can

be downloaded to make your phone as unique as you are
(page 143). Additional charges may apply.

䢇 The Contacts list allows you to store up to 299 numbers,

with up to five phone numbers per entry (page 83).

䢇 The built-in Scheduler offers several personal information

management features to help you manage your busy
lifestyle (page 93).

20 Section 2A: Your Phone: The Basics

䢇 Your phone is equipped with a Location feature for use in

connection with location-based services that may be
available in the future (page 52).

䢇 Your phone’s external LCD display allows you to monitor

the phone’s status and to see who’s calling without
opening the phone.

䢇 T9 Text Input lets you quickly type messages with one

keypress per letter (page 40).

䢇 Speed dial lets you dial phone numbers with one or two

keypresses (page 38).

Turning Your Phone On and Off

Turning Your Phone On

To tu rn yo ur ph on e o n:

䊳 Press and release .

Once your phone is on, it may display “Searching for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.

If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.

In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).

Phone Basics

The Power Save feature helps to conserve your battery power

Note:

when you are in an area where there is no signal.

Section 2A: Your Phone: The Basics 21

Turning Your P hone Off

To tu rn yo ur ph on e o ff :

䊳 Press and hold for two seconds until you see the

powering-down animation on the display screen.

Your screen remains blank while your phone is off (unless the
battery is charging).

Using Your Phone’s Battery and Charger

War nin g!

Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to use
a Sprint-approved or manufacturer-approved battery and
charger may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.

Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at

www. sp rin t. co m – click the Wireless link under

“Personal,” and then click Accessories under “Shop Sprint PCS
Online.”

22 Section 2A: Your Phone: The Basics

Battery Capacity

Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to 3 hours and 10 minutes of
continuous digital talk time.

When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.

Long backlight settings, searching for service, vibrate mode,

Note:

and browser use affect the battery’s talk and standby times.

Be sure to watch your phone’s battery level indicator and

Tip:

charge the battery before it runs out of power.

Installing the Battery

To install the Li-Ion battery:

1. Insert the battery into the opening on the back of the

phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until it snaps into
place.

2. Install the protective cover by lining up the tabs at a

and gently press up until the cover snaps into place.

Phone Basics

Section 2A: Your Phone: The Basics 23

Removing the Battery

To remove your battery:

1. Remove the protective cover by pressing down on the

back of the cover.

2. Grip the battery at the bottom and pull up and out at a

45-degree angle.

Charging the Battery

Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.

Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upper­right corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon ( ) blinks and
the phone sounds a warning tone.

Always use a Sprint-approved desktop charger, travel charger,
or vehicle power adapter to charge your battery.

War nin g!

24 Section 2A: Your Phone: The Basics

Using the wrong battery charger could cause damage to
your phone and void the warranty.

Using the Travel Charger

To use the travel charger provided with your phone:

䊳 Plug the round end of the AC adapter into the phone’s

power interface connector and the other end into an
electrical outlet.

䡲 A red indicator light on the phone lets you know the

battery is charging.

䡲 A green indicator light on the phone indicates that

the battery is fully charged.

䡲 An onscreen indicator lets you know that the battery

is charged.

It takes about three hours to fully recharge a completely
rundown battery.

Navigating Through Phone Menus

The navigation key on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.

To navigate through a menu, simply press the navigation key
up or down. If you are in a first-level menu, such as Settings,
you may also navigate to the next or previous first-level menu
by pressing the navigation key right or left.

For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page iii.

Phone Basics

Section 2A: Your Phone: The Basics 25

Selecting Menu Items

As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply pressing
the corresponding number on the phone’s keypad. You may
also select any item by highlighting it and pressing

.

For example, if you want to view your last incoming call:

1. Select Menu ( ) to access the main menu.

2. Select Call History by pressing or by highlighting it

and pressing

.

3. Select Incoming Calls by pressing or by highlighting

it and pressing

. (If you have received any calls, they

are displayed on the screen.)

For the purposes of this guide, the above steps condense into

Note:

“Select Menu > Call History > Incoming Calls.”

Backing Up Within a Menu

To go to the previous menu:

䊳 Press .

To return to standby mode:

䊳 Press .

26 Section 2A: Your Phone: The Basics

Displaying Your Phone Number

Just in case you forget your phone number, your phone can
remind you.

To di sp la y y ou r p ho ne nu mb er :

䊳 Select Menu > Settings > Phone Info > Phone Number.

(Your phone number and other information about your
phone and account will be displayed.)

To select Menu, press the menu key. To select menu options

Note:

(such as Settings, above), highlight the option and press OK.
(If the menu options are numbered, you may also select an
option simply by pressing the corresponding number key.)

Making and Answering Calls

Holding Your Phone

Since the antenna has been integrated into the design of the
phone, it is important not to block the reception path
accidentally to ensure the strongest signal possible is
achieved. The orbital internal antenna is located near the
hinge of your handset.

ATTENTION

Phone Basics

Incorrect

Correct

Obstructing the internal

antenna could inhibit

call performance.

Section 2A: Your Phone: The Basics 27

Making Calls

Placing a call from your phone is as easy as making a call from
any landline phone. Just enter the number, press , and
you’re on your way to clear calls.

To make a call using your keypad:

1. Make sure your phone is on.

2. Enter a phone number from standby mode. (If you make

a mistake while dialing, press
a time. Press and hold to erase the entire number.)

3. Press . (To make a call when you are roaming and

Call Guard is enabled, press and then . See
“Using Call Guard” on page 74.)

4. Press or close the phone when you are finished.

To redial your previous call, press TAL K twice.

Tip:

You can also place calls from your phone by using the
Contacts menu (page 85), Sprint PCS® Voice Command
(page 153), speed dialing numbers from your
Contacts (page 37), using Voice-Activated Dialing (page 104),
and using your Call History listings (page 79).

to erase one digit at

28 Section 2A: Your Phone: The Basics

Dialing Options

When you enter numbers in standby mode, select
Options ( ) to see the following dialing options.

To initiate an option, press the corresponding softkey button.

䢇 Dial dials the number or digits displayed.
䢇 Send Msg allows you to send text messages, SMS Voice

messages, or handwritten messages, with attachments to
the number being dialed.

䢇 Save allows you to enter a seven- or ten-digit number

(phone number and area code) and press Options (right
softkey) > Save to save the phone number in your
Contacts. (See “Saving a Phone Number” on page 34.)

䢇 Find allows you to enter a digit or string of digits, press

Options (right softkey), and then press Search to display
Contacts entries that contain the entered numbers. (See
“Finding a Phone Number” on page 35.)

䢇 Hard Pause allows you to enter a hard pause. To continue

dialing, you must press a key. (See “Dialing and Saving
Phone Numbers With Pauses” on page 36.)

䢇 2sec Pause allows you to enter a two-second pause. The

phone will pause and then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 36.)

Phone Basics

Section 2A: Your Phone: The Basics 29

Answering Calls

To answer an incoming call:

1. Make sure your phone is on. (If your phone is off,

incoming calls go to voicemail.)

2. Press to answer an incoming call. (Depending on

your phone’s settings, you may also answer incoming
calls by opening the phone or by pressing any number
key. See “Call Answer Mode” on page 61 for more
information.)

Your phone notifies you of incoming calls in the following
ways:

䢇 The phone rings and/or vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.

If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.

If Call Answer is set to Tal k Ke y, the following options are also
displayed. To select an option, press the corresponding
softkey button.

䢇 Answer to answer the call.
䢇 Ignore to send the call to your voicemail box.

To quiet the ringer, press the back, end, or volume key.

Tip:

30 Section 2A: Your Phone: The Basics

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.

To answer a call when you are roaming and Call Guard is enabled:

䊳 Select Answer to answer the call. (See “Using Call

Guard” on page 74 for additional information.)

When your phone is off, incoming calls go directly to

Note:

voicemail.

Ending a Call

To disconnect a call when you are finished:

䊳 Close the phone or press .

Missed Call Notification

When an incoming call is not answered, the Missed Call log is
displayed on your screen.

To display the Missed Call entry from the notification screen:

䊳 Highlight the entry and press . (To dial the phone

number, press .)

To display a Missed Call entry from standby mode:

1. Select Menu > Call History > Missed Calls.

2. Highlight the entry you wish to view and press .

Phone Basics

Section 2A: Your Phone: The Basics 31

Calling Emergency Numbers

You can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.

When you place an emergency call, your phone automatically

Note:

enters Emergency mode.

During an emergency call, press Options (right softkey) to
display your options. To select an option, highlight it and
press

䢇 Unlock Phone to unlock your phone (appears only if the

䢇 To close the pop-up menu (appears only if the phone is

Tip:

To exit Emergency mode:

.

phone is locked).

unlocked), press the key.

Press Options (right softkey) and then Phone Info & Phone

Number to display your phone number during an emergency

call.

1. Press to end a 911 call.

2. Press until Emergency mode is exited.

32 Section 2A: Your Phone: The Basics

In-Call Options

Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight
the option and press . The following options are available
through the Options menu:

War nin g!

䢇 Call History checks your call log for Outgoing, Incoming,

Due to higher volume levels, do not place the phone
near your ear during monitor use.

Missed, and Recent calls. You can also erase the logs from
this menu.

䢇 Contacts accesses the Contacts menu.
䢇 3-Way Call allows you to talk to two different people at the

same time. (For more information, see “Making a Three­Way Call” on page 128.)

䢇 Messaging accesses the Messaging menu options.
䢇 Vo ice Mem o allows you to record incoming audio from

your conversation. (For more information, see “Managing
Voice Memos” on page 108.)

䢇 Tools accesses the Tools menu options.
䢇 Phone Info displays the following menu options:

䡲 Phone Number
䡲 Icon Glossary
䡲 Ve rsi on
䡲 Advanced

During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.

Phone Basics

Section 2A: Your Phone: The Basics 33

End-of-Call Options

After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The left softkey displays the
Save option. Select this option if you wish to add the new
number to your Contacts. (See “Saving a Phone Number”
below.)

After receiving a call from or making a call to a phone number
that is already in your Contacts, the entry name and phone
number and the duration of the call are displayed. Highlight
the desired entry and press the Left Softkey to display the
option Call.

The End-of-Call options are not displayed for calls identified

Note:

as No ID or Restricted.

Saving a Phone Number

Your phone can store up to five phone numbers in each
Contacts entry for up to a total of 299 phone numbers. Each
entry’s name can contain up to 20 characters. Your phone
automatically sorts the Contacts entries alphabetically. (For
more information, see Section 2F: Using Contacts on page

83.)

To save a number from standby mode:

1. Enter a phone number and press .

2. Select New Entry or Existing Entry and press .

The New Entry screen does not display for the first entry saved

Note:

in the Contacts. Skip to step 3 if you are entering the first
number in the Contacts.

34 Section 2A: Your Phone: The Basics

If Existing Entry was selected, press OK to launch the Find

Note:

screen. Locate the desired contact and add the additional
number to the selected entry.

3. Use your navigation key to select a label (Mobile, Home,

Wor k, Pager, Fax, or Others) and press .

4. Enter a name for the entry using the numeric keys. Press

to select the desired entry method T9(English),

Alpha, Symbo l, or Number. (See “Entering Text” on page

39.)

5. When you have finished entering the name, press

to return to the Contacts entry.

6. Press for Done to save the entry.

Finding a Phone Number

You can search Contacts entries for phone numbers that
contain a specific string of numbers.

To find a phone number:

1. While in standby mode, enter three or more of the last

digits of the phone number. (The more numbers you
enter, the more specific the search becomes.)

2. Press Options () and select Find. (All Contacts entries

matching the entered numbers will be displayed.)

3. To display the Contacts entry that contains the phone

number you entered, highlight the entry and press .
To dial the number, press .

Phone Basics

Section 2A: Your Phone: The Basics 35

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.

There are two types of pauses available on your phone:

䢇 Hard Pause sends the next set of numbers when you press

the left softkey button.

䢇 2-Second Pause automatically sends the next set of

numbers after two seconds.

You can have multiple pauses in a phone number and

Note:

combine two-second and hard pauses.

To dial or save phone numbers with pauses:

1. Enter the phone number.

2. Press Options ( ) and select either Hard Pause or 2sec

Pause.

3. Enter additional numbers.

4. Press .

– or –
Press Options () > Save to save the number in your
Contacts.

When dialing a number with a hard pause, press Talk to send

Note

the next set of numbers.

36 Section 2A: Your Phone: The Basics

Plus (+) Code Dialing

When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).

To make a call using Plus Code Dialing:

1. Press and hold until a “+” appears on your phone

display.

2. Dial the country code and phone number you’re calling

and press . (The access code for international dialing
will automatically be dialed, followed by the country
code and phone number.)

Dialing From the Contacts List

To dial directly from a Contacts entry:

1. Select Menu > Contacts > Find.

Shortcut:

2. Highlight the entry you want to call and press .

Press Contact s (right softkey) to list entries.

– or –
To dial another number from the entry, highlight the
name and press , highlight the number you wish to
call, and press .

Phone Basics

Section 2A: Your Phone: The Basics 37

Using Speed Dialing

You can store up to 98 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two. With this feature, you can dial
speed dial entries using one keypress for locations 2-9 or two
keypresses for locations 10-99.

To use One-Touch Dialing for speed dial locations 2-9:

䊳 Press and hold the appropriate key for approximately

two seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.

To use Two-Touch Dialing for speed dial locations 10-99:

1. Press the first digit.

2. Press and hold the second digit for approximately two

seconds. The display confirms that the number has been
dialed when it shows the name and number of the
speed dial.

Speed dialing is not available when you are roaming; when

Note:

you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).

38 Section 2A: Your Phone: The Basics

Entering Text

Selecting a Character Input Mode

Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
when using Sprint PCS Mail and SMS Text Messaging).

To change the character input mode:

1. When you display a screen where you can enter text,

press the right softkey to change the character input
mode.

2. Select one of the following options:

䡲 T9(English) to enter text using a predictive text

entering system that reduces the number of keys
that need to be pressed while entering a word
(see page 40).

䡲 Alpha to cycle through the alpha characters

associated with the letters on the keypad
(see page 41).

䡲 Sym bol to enter symbols (see page 42).
䡲 Number to enter numbers by pressing the numbers

on the keypad (see page 42).

䡲 Preset Msg to enter preprogrammed messages (see

page 42).

䡲 Recent Msg to enter a message from a list of

previous messages.

䡲 Emoticons to enter “emoticons” (see page 42).

Phone Basics

When entering text, press the * (Shift) key to change letter

Tip:

capitalization (Abc > ABC > abc).

Section 2A: Your Phone: The Basics 39

Entering Characters Using T9 Text Input

T9 Text Input lets you enter text in your phone by pressing
keys just once per letter. (To select the T9 Word mode when
entering text, see “Selecting a Character Input Mode” on
page 39.)

T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.)

To enter a word using T9(English) Text Input:

1. Select the T9(English) character input mode. (See

“Selecting a Character Input Mode” on page 39.)

2. Press the corresponding keys once per letter to enter a

word. (For example, to enter the word “Bill,” press

.) (If you make a mistake, press
to erase a single character. Press and hold to
delete an entire entry.)

If the word you want is not displayed after you have entered
all the letters, press to scroll through additional word
selections. To accept a word and insert a space, press .

40 Section 2A: Your Phone: The Basics

Entering Characters by Tapping the Keypad

To enter characters by tapping the keypad:

1. Select the Alpha mode. (See “Selecting a Character Input

Mode” on page 39.)

2. Press the corresponding keys repeatedly until the

desired letter appears. (For example, to enter the word
“Bill,” press twice, three times, three
times, and three times again.) (If you make a
mistake, press to erase a single character. Press
and hold to delete an entire entry

By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.

Characters scroll in the following order:

. ,@ 1 ?! * # / T U V 8

A B C 2 W X Y Z 9

D E F 3 0

G H I 4 Space

J K L 5 Shift

M N O 6

P Q R S 7

.)

Phone Basics

Section 2A: Your Phone: The Basics 41

Entering Numbers, Symbols, Smileys, and Preset Messages

To enter numbers:

䊳 Select the Number mode and press the appropriate key.

(See “Selecting a Character Input Mode” on page 39.)

To en te r s ym bo ls :

䊳 Select the Symbol s mode. (See “Selecting a Character

Input Mode” on page 39.) To enter a symbol, press the
appropriate key indicated on the display.

To enter “emoticons” (smileys):

䊳 Select the Emoticons mode and press the

appropriate key. (See “Selecting a Character Input
Mode” on page 39.)

To enter preset messages:

1. Select the Preset Msg mode. (See “Selecting a Character

Input Mode” on page 39.)

2. Scroll to the desired preprogrammed message and

press

Note:

.

Preset messages make composing text messages even easier
by allowing you to enter preset messages, such as “Meet me
at,” “Let’s get lunch,” or a customized preset message of your
own. (For more information on preset messages, please see
“Managing Preset Messages” on page 55.)

42 Section 2A: Your Phone: The Basics

Section 2B

Controlling Your Phone’s Settings

In This Section

⽧ Sound Settings

⽧ Display Settings

⽧ Location Settings

⽧ Messaging Settings

⽧ Airplane Mode

⽧ TTY Use With Sprint PCS Service

⽧ Updating Phone Software

⽧ Phone Setup Options

⽧ Call Setup Options

Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way
you want it to. This section describes how you can change your

phone’s settings to best suit your needs. Take a few moments
to review these options and to adjust or add settings that are
right for you.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 43

Sound Settings

Ringer Types

Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.

䢇 Preprogrammed Ringers include a variety of standard

ringer types.

䢇 Vibrating Ringer alerts you to calls or messages without

disturbing others.

䢇 Downloaded Ringers can be downloaded right to your

phone. (See “Downloading Premium Services Content” on
page 143.)

Selecting Ringer Types for Voice Calls

Your phone provides a variety of ringer options that allow you
to customize your ring and volume settings. These options
allow you to identify incoming calls by the ring.

To select a ringer type for voice calls:

1. Select Menu > Settings > Sounds > Ringer Type >

Voi ce Calls.

2. Select With Caller ID or No Caller ID.

3. Select Single Tones, Ring Tones, Melodies, or My Content

and press . (The list of ringers or videos is displayed.)

4. Use your navigation key to scroll through the available

ringers. A sample ringer will sound as you highlight
each option.

5. Press .

44 Section 2B: Controlling Your Phone’s Settings

Selecting Ringer Types for Messages

To select a ringer type for messages:

1. Select Menu > Settings > Sounds > Ringer Type >

Messages.

2. Select Voi ce ma il or Text Message.

3. Select Single Tones, Ring Tones, Melodies, or My Content

and press . (The list of preprogrammed ringers is
displayed.)

4. Use your navigation key to scroll through the available

ringers. A sample ringer will sound as you highlight
each option.

5. Press to assign the desired ringer.

Selecting Ringer Types for Scheduled Events

To select a ringer type for scheduled events:

1. Select Menu > Settings > Sounds > Ringer Type > Schedule.

2. Select Single Tones, Ring Tones, Melodies, or My Content

and press . (The list of preprogrammed ringers is
displayed.)

3. Use your navigation key to scroll through the available

ringers. A sample ringer will sound as you highlight
each option.

4. Press to assign the desired ringer.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 45

Selecting Ringer Types for Roam Ringer

To select a ringer type for roam ringer:

1. Select Menu > Settings > Sounds > Ringer Type >

Roam Ringer.

2. Select Normal or Distinctive and press .

Selecting a Key Tone

Your phone offers a number of options for selecting the
audible tones accompanying a keypress. (Longer tone lengths
may be better for tone recognition when dialing voicemail or
other automated systems.)

To se le ct a k ey to ne :

1. Select Menu > Settings > Sounds > Key Tone .

2. Select Tone Typ e and press

.

3. Select Xylophone, DTM F, or Simple and press .

Key Tone Level

Your phone allows you to set the desired volume level of the
key tones.

To set the key tone level:

1. Select Menu > Settings > Sounds > Key Tone > Tone Le ve l

2. Press left or right until you hear the desired tone

level and press

.

.

46 Section 2B: Controlling Your Phone’s Settings

Key Tone Length

The key tone length allows you to choose between short or
long tones when pressing a key. Longer tone lengths may be
better for tone recognition when dialing voicemail or other
automated systems.

To set the key tone length:

1. Select Menu > Settings > Sounds > Key Tone >

Tone Length.

2. Select Short or Long and press

.

Adjusting the Phone’s Ringer Volume

You can adjust your phone’s ringer volume to suit your needs
and your environment.

To adjust your phone’s ringer volume:

1. Select Menu > Settings > Sounds > Vol um e.

2. Select Ringer.

3. Use the navigation key to choose a volume level and

select

Done (). (

ringer vibrate at any volume level.)

You can adjust the ringer volume in standby mode (or the

Tip:

earpiece volume during a call) by using the volume key on the
left side of your phone.

Select Always Vibrate to make the

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 47

Adjusting the Phone’s Volume Settings

You can adjust your phone’s volume settings to suit your
needs and your environment.

To adjust your phone’s volume settings:

1. Select Menu > Settings > Sounds > Vol um e.

2. Select Ringer, Messages, Voice Ma il, Alarms, or App.

Vol um e and press .

3. Select Use Ringer Volume to use the ringer settings, or

select Separate Volume.

4. Use the navigation key to choose a volume level and

select

Done (). (

ringer vibrate at any volume level.)

Select Always Vibrate to make the

Alert Notification

Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, when
the signal fades, when powering your phone on or off, or
when a call has been connected.

To enable or disable alert sounds:

1. Select Menu > Settings > Sounds > Alerts.

2. Select Minute Beep, Service, Connect, Sig. Fade Tone, or

Power On/Off and press .

If Power On /Off is selected, choose On or Off and press OK.

Note:

3. Select On or Off and press .

48 Section 2B: Controlling Your Phone’s Settings

Silence All

There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.

To activate Silence All:

䊳 With the phone open, press and hold the volume

key down in standby mode. (The screen will display
“Silence All.”)

To deactivate Silence All:

䊳 Press the volume key up repeatedly to select a desired

volume level.

Display Settings

Changing the Text Greeting

The text greeting can be up to 14 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting (“Sprint”), or you may enter
your own custom greeting.

To display or change your greeting:

1. Select Menu > Settings > Display > Greeting > Custom.

2. Enter a custom greeting using your keypad and press

. (See “Entering Text” on page 39.) (To erase the
existing greeting one character at a time, press . To
erase the entire greeting, press and hold .)

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 49

Changing the Backlight Time Length

The backlight setting lets you select how long the display
screen and keypad are backlit after any keypress is made.

To change the backlight setting:

1. Select Menu > Settings > Display > Backlight >

Main Display.

2. Select a time setting and press .

To change the keypad setting:

1. Select Menu > Settings > Display > Backlight > Keypa d.

2. Select a time setting and press .

Long backlight settings affect the battery’s talk and standby

Note:

times.

Changing the Display Screen

Your new phone offers options for what you see on the
display screen and when in standby mode.

To change the display images on the main LCD:

1. Select Menu > Settings > Display > Screen Saver.

2. Select Preset Image or My Content and press .

3. Choose the desired image and press to assign it as

a screen saver.

50 Section 2B: Controlling Your Phone’s Settings

Changing the Brightness

You can adjust your screen’s brightness to suit your
surroundings.

To adjust the display’s contrast:

1. Select Menu > Settings > Display > Backlight > Brightness.

2. Press your navigation key up or down to adjust the

brightness and select Done ()

.

Changing the Phone’s Menu Style

Your phone allows you to choose how the menu appears on
your display screen.

To select the display’s menu style:

1. Select Menu > Settings > Display >

Menu Style.

2. Select Grid Style to view each main menu item as an

animated, single screen icon or List Style to view the
main menu as a list and press .

Changing the Font Color

You can customize your phone’s display font by selecting a
color scheme or style to reflect your personality.

To change the display’s theme color:

1. Select Menu > Settings > Display > Dialing Font

2. Select Basic, Rainbow, Monochrome, or Hyphenate and

press .

> Color.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 51

Changing the Dialing Font

This setting allows you to adjust the display appearance
when dialing phone numbers.

To change the dialing font:

1. Select Menu > Settings > Display > Dialing Font

2. Select Large, Normal, or Small and press

>

.

Location Settings

Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future.

The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.

Turning Location on will allow the network to detect your

Note:

position using GPS technology, making some Sprint PCS
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced
911 is not available in all areas.

To enable your phone’s Location feature:

1. Select Menu > Settings

disclaimer is displayed.)

> Others >

2. Read the disclaimer and press .

3. Select On or Off press

Location

. (The Location

.

Size

.

52 Section 2B: Controlling Your Phone’s Settings

When the Location feature is on, your phone’s standby screen

will display the icon. When Location is turned off, the

icon will be displayed.

Messaging Settings

Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call. (For more information,
see “Accessing Messaging” on page 139.)

Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.

Setting Message Alerts

When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.

To hear an alert when you receive a new message:

1. Select Menu > Messaging

> Settings >

Message Alert.

2. Select Alert Vol um e, Alert Type, or Reminder and

press .

3. Select the desired options and press .

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 53

Deleting Old Messages

You can delete messages that you’ve already read whenever
you like, or you can have your phone delete them
automatically for you when your phone's message memory
becomes full.

To automatically delete read messages:

1. Select Menu > Messaging

> Settings >

Auto Erase.

2. Select Ye s or No and press .

Adding a Customized Signature

Each message you send can have a customized signature to
reflect your personality.

To add a customized signature to each sent message:

1. Select Menu > Messaging

> Settings > Edit

Signature

.

2. Select On and press . (If you do not wish to attach a

signature to your outgoing messages, select Off and
press

.)

3. Enter your signature and press Done ( ). (See

“Entering Text” on page 39.)

54 Section 2B: Controlling Your Phone’s Settings

Managing Preset Messages

Your phone is programmed with 10 preset messages to help
make sending text messages faster and easier. These messages,
such as “Where are you?,” “Let’s get lunch,” and “Meet me at,”
can be customized or deleted to suit your needs. You can even
add your own preset messages to the list (up to 20 messages
total).

To edit or delete a preset message:

1. Select Menu > Messaging

(The list of preset messages is displayed.)

> Settings >

Preset Messages.

2. To edit or delete a preset message, highlight it and press

Edit ( ). (See “Entering Text” on page 39.)

– or –

Select Options (), and then select Erase to delete the

selected message. Select Ye s to confirm. (Select No to
cancel the deletion.)

To add a new preset message:

1. Select Menu > Messaging

(The list of preset messages is displayed.)

> Settings >

Preset Messages.

2. To add a new message, select the desired message

location, press Options () and select Add New.

3. Enter your message (see “Entering Text” on page 39),

and press . (Your new message will be added to the
beginning of the list.)

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 55

Airplane Mode

Airplane Mode allows you to use many of your phone’s
features, such as Games, Notepad, and Voice Memos when
you are in an airplane or in any other area where making or
receiving calls or data is prohibited. When your phone is in
Airplane Mode, it cannot send or receive any calls or access
online information.

To set your phone to Airplane Mode:

1. Select Menu > Settings

> Others >

Airplane Mode

.

2. Read the disclaimer and press .

3. Select On or Off and press

While in Airplane Mode, your phone’s standby screen will
display “Phone off.”

.

TTY Use With Sprint PCS Service

A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard-of-hearing, or who have speech or language
disabilities to communicate by telephone.

Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.

56 Section 2B: Controlling Your Phone’s Settings

When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing . Then provide
the state TRS with this number: 866-727-4889.

To turn TTY Options on or off:

1. Press

Menu > Settings > Others > TTY Mode from standby

mode. (An informational message is displayed.)

2. Press .

3. Select TTY Off, TTY + Hear, TTY+ Talk, or TTY Full and

press .

In TTY Mode, your phone will display the TTY access icon

Note:

when a headset or TTY device is plugged in.

If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.

Your Phone’s Settings

WAR NI NG

911 Emergency Calling

Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.

Updating Phone Software

The update phone software option allows you to download
and update the software in your phone automatically. Only

Section 2B: Controlling Your Phone’s Settings 57

the internal software is updated; no Contacts entries or other
information saved to your phone will be deleted.

To update your phone:

1. Press

Menu > Settings > Others > Update Phone SW from

standby mode.

2. Follow the onscreen instructions.

Phone Setup Options

Display Language

You can choose to display your phone’s onscreen menus in
English or in Spanish.

To assign a language for the phone’s display:

1. Select Menu > Settings > Others > Language.

2. Select English or Español and press .

Call Setup Options

Call Setup options allow you to set up the following options:

䢇 Abbreviated Dial allows you to program a five- or six-digit

prefix for commonly used phone numbers.

䢇 Contacts Match allows you to turn on or off the Contacts

matching feature.

䢇 Restriction allows you to restrict outgoing calls.
䢇 Call Answer allows you to set up how you answer

incoming calls.

䢇 Auto Answer allows you to answer incoming calls

automatically with the optional hands-free car kit.

58 Section 2B: Controlling Your Phone’s Settings

Abbreviated Dialing

Abbreviated dialing allows you to program a five- or six-digit
prefix for commonly used phone numbers. When abbreviated
dialing is on, you can enter the last four or five digits of any
phone number that matches the five- or six-digit prefix, and
the number is dialed.

To set up abbreviated dialing:

1. Select Menu > Settings > Others > Call Setup > Abbrev. Dial.

2. Select On or Off and press .

3. Input the five- or six-digit prefix (for example, area code

and prefix) and press .

Making an Abbreviated Dial Call

To ma ke a c al l:

1. Enter the last four or five digits of the prefix phone

number.

2. Abbrev. Dial is displayed in the lower left corner with the

prefix digits displayed.

If there is more than one Contacts entry that matches the last

Note:

four or five digits, a list is displayed which allows you to select
the desired number to call.

3. Press to make the call.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 59

Contacts Match

With the Contacts Match feature, your phone displays the
contact’s name and phone number if the incoming call or
outgoing call is in your Contacts list.

To access Contacts Match:

1. Select Menu > Settings > Others > Call Setup >

Contact Match.

2. Select On or Off and press .

Restriction

Allows you to restrict outgoing call options by selecting one
of the following options:

䢇 Allow all to allow outgoing calls to be made (no

restrictions).

䢇 Contacts only to allow outgoing calls to only those

numbers saved in the Contacts list.

䢇 Special# only to allow outgoing calls to only the numbers

set up in the special numbers list. (See “Using Special
Numbers” on page 67.)

To access call restriction:

1. Select Menu > Settings > Others > Call Setup > Restriction.

2. Enter your lock code.

3. Select Outgoing Call and press .

4. Select Allow all, Contacts only, or Special# only and

press .

60 Section 2B: Controlling Your Phone’s Settings

Call Answer Mode

You can determine how to answer incoming calls on your
phone, whether by pressing , by pressing any number key,
or simply by opening the phone.

To set call answer mode:

1. Select Menu > Settings

2. To select an option, highlight it and press

䡲 Any key to allow an incoming call to be answered by

Others > Call Setup > Call Answer.

>

.

opening the phone or pressing any key.

䡲 Ta lk key to require

incoming calls

䡲 Flip open to answer the call when the phone is

to be pressed to answer all

.

opened.

Auto Answer Mode

You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit.

To set Auto Answer mode:

1. Select Menu > Settings > Others > Call Setup >

Auto Answer.

2. To select an option, highlight it and press

䡲 CarKit/Headset select Yes to answer calls

automatically when the phone is connected to a
hands-free car kit or a headset (sold separately).
Remember, your phone will answer calls in Auto
Answer mode even if you are not present.

.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 61

62 Section 2B: Controlling Your Phone’s Settings

Section 2C

Setting Your Phone’s Security

In This Section

⽧ Accessing the Security Menu

⽧ Using Your Phone’s Lock Feature

⽧ Lock Services

⽧ Using Special Numbers

⽧ Erasing Contacts

⽧ Erasing My Content

⽧ Resetting Your Phone

⽧ Security Features for Sprint PCS Vision®

By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize

you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.

Your Phone’s S ecurit y

Section 2C: Setting Your Phone’s Security 63

Accessing the Security Menu

All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.

To access the Security menu:

1. Select Menu > Settings

Security

>

.

2. Enter your lock code to display the Security menu.

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).

Using Your Phone’s Lock Feature

Locking Your Phone

When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 67.)

To lock your phone:

1. From the Security menu, select Lock Phone.

2. Highlight Lock Now and press . (To set your phone to

lock the next time it is turned on, select On Power-Up
and press

.)

64 Section 2C: Setting Your Phone’s Security

Unlocking Your Phone

To unlock your phone:

1. From standby mode, press Tal k, Left/Right softkey,

Vol um e key, or Menu/OK key.

2. Enter your lock code.

Calling in Lock Mode

You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see “Using
Special Numbers” on page 67.)

To place an outgoing call in lock mode:

䊳 To call an emergency number, special number, or Sprint

Customer Service, enter the phone number and press

Changing the Lock Code

To change your lock code:

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Change Lock.

4. Enter your new lock code and press Next ().

5. Re-enter your new lock code and press Done ().

.

Your Phone’s S ecurit y

.

Section 2C: Setting Your Phone’s Security 65

Lock Services

This setting allows you to lock voice call functions and
Sprint PCS Vision/Sprint Power Vision services. When you
enable Lock Services, you will be unable to make new calls
(excluding emergency numbers) or to access the Vision
services until the lock has been disabled in the Security menu.

Locking Voice Services

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Lock Services and press .

4. Select Voi ce and press .

5. Select Lock and press .

Locking Sprint PCS Vision

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Lock Services and press .

4. Select PCS Vision and press .

5. Select Lock and press .

.

.

66 Section 2C: Setting Your Phone’s Security

Using Special Numbers

Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.

You can save up to three special numbers in addition to
your Contacts entries. (The same number may be in both
directories.)

To add or replace a special number:

1. Select Menu > Settings > Security

.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Special #.

4. Select a location for your entry and press .

5. Enter the number and press

There are no speed dial options associated with special

Note:

numbers.

.

Erasing Contacts

You can quickly and easily erase all the contents of your
Contacts list.

To erase all the names and numbers in your Contacts:

1. Select Menu > Settings

2. Enter your lock code. (The Security menu is displayed.)

3. Select Erase Contact

4. If you are certain you would like to erase all of your

Contacts entries, select Yes and press .

Security

>

and press .

.

Your Phone’s S ecurit y

Section 2C: Setting Your Phone’s Security 67

Erasing My Content

You can use your phone’s security menu to erase all content
you have downloaded to your phone.

To erase all downloads:

1. Select Menu > Settings > Security

2. Enter your lock code. (The Security menu is displayed.)

3. Select Erase My Content and press .

4. If you are certain that you would like to erase all content

downloaded to your phone, select Yes and press .

.

Resetting Your Phone

Resetting the phone restores all the factory defaults,
including the ringer types and display settings. (Contacts are
not affected when resetting your phone.)

To re se t y ou r p ho ne :

1. Select Menu > Settings > Security.

2. Enter your lock code. (The Security menu is displayed.)

3. Select Reset Phone

4. If you are certain that you would like to restore all the

factory settings, select Yes and press .

and press .

68 Section 2C: Setting Your Phone’s Security

Security Features for Sprint PCS Vision®

Enabling and Disabling Sprint PCS Vision Services

You can disable Sprint PCS Vision services, including Sprint
Power Vision, without turning off your phone; however, you
will not have access to all Sprint PCS Vision and Sprint Power
Vision services, including Web and messaging. Disabling
Sprint PCS Vision will avoid any charges associated with Vision
services. While signed out, you can still place or receive phone
calls, check voicemail, and use other voice services. You may
enable Sprint PCS Vision services again at any time.

To disable Sprint PCS Vision services:

䊳 Select Menu > Settings > PCS Vision > Disable Vision.

(A message will appear.)

To enable Sprint PCS Vision services:

䊳 Select Menu > Settings > PCS Vision > Enable Vision.

(A message will appear.)

Enabling or disabling Sprint PCS Vision services will have the

Note:

same effect on Sprint Power Vision services in areas with
high-speed data coverage.

Your Phone’s S ecurit y

Section 2C: Setting Your Phone’s Security 69

70 Section 2C: Setting Your Phone’s Security

Section 2D

Controlling Your Roaming Experience

In This Section

⽧ Understanding Roaming

⽧ Setting Your Phone’s Roam Mode

⽧ Using Call Guard

Roaming is the ability to make or receive calls when you’re off the
Nationwide Sprint PCS Network. Your new digital dual-band

A580 by Samsung® works anywhere on the Nationwide
Sprint PCS Network and allows you to roam on other 1900
and 800 MHz digital networks where we’ve implemented
roaming agreements with other carriers.

This section explains how roaming works as well as special
features that let you manage your roaming experience.

Roaming

Section 2D: Controlling Your Roaming Experience 71

Understanding Roaming

Recognizing the Roaming Icon on the Display Screen

Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming icon ( ).

Remember, when you are using your phone off the

Tip:

Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).

Unless your Sprint PCS Service Plan includes roaming, you will

Note:

pay a higher per-minute rate for roaming calls.

Roaming on Other Digital Networks

When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
However, you may not be able to access certain features, such
as Sprint PCS Vision or Sprint Power Vision.

If you’re on a call when you leave the Nationwide Sprint PCS

Note:

Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint PCS Service is available, turn your phone off and
on again to reconnect to the Nationwide Sprint PCS Network.

Checking for Voicemail Messages While Roaming

When you are roaming off the Nationwide Sprint PCS
Network, you will not receive on-phone notification of new
voicemail messages. Callers can still leave messages, but you
will need to periodically check your voicemail for new
messages if you are in a roaming service area for an extended
time.

72 Section 2D: Controlling Your Roaming Experience

To check your voicemail while roaming:

1. Dial 1 + area code + your Sprint PCS phone number.

2. When you hear your voicemail greeting, press

3. Enter your passcode at the prompt and follow the voice

prompts.

When you return to the Nationwide Sprint PCS Network,
voicemail notification will resume as normal.

Setting Your Phone’s Roam Mode

Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine which
signals your phone accepts.

Set Mode

Choose from three different settings on your digital dual­band phone to control your roaming experience.

To set your phone’s roam mode:

1. Select Menu > Settings > Roamin g > Set Mode.

2. To select an option, highlight it and press .

䡲 Automatic seeks Sprint PCS Service. When Sprint PCS

Service is unavailable, the phone searches for an
alternate system.

䡲 Roaming only forces the phone to seek a roaming

system. The previous setting (Sprint or Automatic) is
restored the next time the phone is turned on.

䡲 Sprint allows you to access the Nationwide

Sprint PCS Network only and prevents roaming on
other networks.

.

Roaming

Section 2D: Controlling Your Roaming Experience 73

Using Call Guard

Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint PCS Network: the
onscreen roaming icon and Call Guard. Call Guard makes it
easy to manage your roaming charges by requiring an extra
step before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the Nationwide Sprint PCS Network.)

To turn Call Guard on or off:

1. Select Menu > Settings > Roamin g > Call Guard.

2. Highlight On or Off and press

Voice dialing and speed dialing are not available when you

Note:

are roaming with Call Guard enabled.

To place roaming calls with Call Guard on:

1. From standby mode, dial 1 + area code + the seven-digit

number and press

.

2. Select Roam Call ().

To answer incoming roaming calls with Call Guard on:

1. Press .

2. Select Answer ().

If the Call Guard feature is set to On, you need to take extra

Note:

steps to make and receive roaming calls.

.

74 Section 2D: Controlling Your Roaming Experience

Data Roaming

The data roaming option allows you to send and receive data
while you are out of your normal coverage area. All applicable
charges apply for accessing the available network.

To turn data roaming on or off:

1. Select Menu > Settings > Roamin g > Data Roaming.

2. Highlight On or Off and press

Roaming

Section 2D: Controlling Your Roaming Experience 75

76 Section 2D: Controlling Your Roaming Experience

Managing Call History

In This Section

⽧ Viewing History

⽧ Call History Options

⽧ Making a Call From Call History

⽧ Saving a Phone Number From Call History

⽧ Prepending a Phone Number From Call History

⽧ Erasing Call History

Section 2E

The Call History keeps track of incoming calls, calls made from
your phone, and missed calls. This section guides you through

accessing and making the most of your Call History.

Section 2E: Managing Call History 77

Call History

Viewing History

You’ll find the Call History feature very helpful. It is a list of
the last 20 phone numbers (or Contacts entries) for calls you
placed, accepted, or missed. Call History makes redialing a
number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest
entries are removed from the bottom of the list.

Each entry contains the phone number (if it is available) and
Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of call) may
only appear once on the list.

To view a Call History entry:

1. Select Menu > Call History.

2. Select Outgoing Calls, Incoming Calls, Missed Calls, or

All Recent and press .

3. Highlight the entry you wish to view and press

Call History Options

For additional information and options on a particular call,
highlight a Call History entry and press
displays the date and time of the call, the phone number (if
available), and the caller’s name (if the number is already in
your Contacts). By pressing Options (), you can select from
the following options:

䢇 Send Msg to send a Text or SMS Voice message.
䢇 Save to save the number if it is not already in your

Contacts. (See “Saving a Phone Number From Call
History” on page 80.)

. This feature

.

78 Section 2E: Managing Call History

䢇 Prepend to add numbers to the beginning of the selected

number. (See “Prepending a Phone Number From Call
History” on page 81.)

䢇 Erase to delete the entry.

You can also view the next Call History entry by pressing the

Tip:

navigation key right or view the previous entry by pressing
the navigation key left .

Making a Call From Call History

To place a call from Call History:

1. Select Menu > Call History

2. Select Outgoing Calls, Incoming Calls, Missed Calls, or

All Recent and press .

3. Use your navigation key to select a Call History entry

and press

You cannot make calls from Call History to entries identified

Note:

as No Caller ID, Unknown, or Restri cted.

.

.

Call History

Section 2E: Managing Call History 79

Saving a Phone Number From Call History

Contacts entries can store up to a total of five phone
numbers, and each entry’s name can contain 20 characters.

To save a phone number from Call History:

1. Select Outgoing Calls, Incoming Calls, Missed Calls, or

All Recent and press .

2. Use your navigation key to select the desired entry and

select Options ().

3. Select Save

4. Select New Entry and press .

5. Select a label and press .

6. Enter a name for the entry using the keypad and

press .

7. Select Done ( ) to save and exit.

After you have saved the number, the Find screen is displayed.
(See “Finding Contacts Entries” on page 85.)

You cannot save phone numbers already in your Contacts or

Note:

from calls identified as No Caller ID, Unknown, or Restricte d.

and press .

80 Section 2E: Managing Call History

Prepending a Phone Number From Call History

If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.

To prepend a phone number from Call History:

1. Select a Call History entry, select the number or the

name and press .

2. Press Options () and select Prepend

3. Enter the prefix and press

.

.

Erasing Call History

To erase individual Call History entries, see “Call History
Options” on page 78.

To erase Call History:

1. Select Menu > Call History

2. Select Outgoing Calls, Incoming Calls, Missed Calls, or

All Recent and press .

3. Press Options () and select Erase for the highlighted

entry or Erase All for all entries and press .

.

Call History

Section 2E: Managing Call History 81

82