Samsung A580 User Manual

Sprint PCS Vision® Phone A580 by Samsung®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel.
Printed in Korea.
ZB28.07_LMa580_030906_F1
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 22
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 25
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 43
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 63
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Lock Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Security Features for Sprint PCS Vision® . . . . . . . . . . . . . . . . . . . . 69
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 71
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . 80
Prepending a Phone Number From Call History . . . . . . . . . . . . . 81
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . 88
Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . . 88
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . 90
Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . . . 93
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 103
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Contact Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using New Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using Contact List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Section 3: Sprint PCS Service Features . . . . . . . . . . . . .111
3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . 113
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
3B. Sprint PCS Vision® . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . 132
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 143
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
3C. Sprint PCS® Voice Command . . . . . . . . . . . . . . . . . . . .153
Getting Started With Sprint PCS Voice Command . . . . . . . . . . 154
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 156
Accessing Information Using Sprint PCS Voice Command . . 157
Section 4: Safety and Warranty Information . . . . . . .159
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 161
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . 163
Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . 165
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .171
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Welcome to Sprint

Sprint is committed to bringing you the best wireless technology available.
network from the ground up, so all your services – whether it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail – will work the same wherever you go on the Nationwide Sprint PCS Network.
This guide will familiarize you with our technology and your new phone through simple, easy-to-follow instructions. It’s all right here – from setting up your account passwords and voicemail to using the most advanced features of your phone.
We built our complete, nationwide
Welcome and thank you for choosing Sprint.
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Introduction

This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Your P hon e
Section 3: Sprint PCS Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.
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Phone Guide Note:
WAR NI NG
Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to My PCS to access the most recent version of the phone guide.
Please refer to the Important Safety Information section on page 161 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 25.
CONTACTS (RIGHT SOFTKEY)
VOICE SVC (LEFT SOFTKEY)
PRESS MENU TO DISPLAY THE FOLLOWING:
VOICE MEMO
1: Record
2: Review
MESSAGING
1: Send Message
1: Text 2: Voice SMS
2: Text Message
1: Inbox 2: Outbox 3: Drafts
3: VoiceSMS
4: IM & Email
1: PCS Mail 2: AOL 3: MSN 4: Yahoo! 5: Earthlink 6: Other
5: VoiceMail
1: Call Voicemail 2: Details 3: Clear Envelope
6: Settings
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1: Notification
1: Message & Icon 2: Icon only
2: Sending Options
1: Priority (Normal/Urgent) 2: Call Back #
3: Preset Messages
1: Can’t talk right now. Send me a message. 2: Call me 3: Where are you? 4: Can you pick up 5: Meet me at 6: Let’s get lunch. 7: The meeting has been cancelled. 8: I’ll be there at 9: What time does i t start? 10: I love you! 11: [Empty] 12: [Empty] 13: [Empty] 14: [Empty] 15: [Empty] 16: [Empty] 17: [Empty] 18: [Empty] 19: [Empty] 20: [Empty]
4: Edit Signature (On/Off)
5: Message Alert
1: Alert Volume
1: Voicemail 2: Text Message
2: Alert Type
1: Voicemail 2: Text Message
3: Reminder
1: Off 2: Once 3: Every 2 min
6: Save In Outbox (Yes/No)
7: Auto Erase (Yes/No)
8: VoiceSMS Options
1: Speaker Phone (On/Off ) 2: From Name
TO OL S
1: Today
2: Scheduler
3: Task List
4: Countdown
5: Memo Pad
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6: World Time
1: Options (DST Setting)
7: Alarm Clock
1: Alarm #1 2: Alarm #2 3: Alarm #3
8: Calculator
9: Set Time (displayed when there is no time information)
VOI CE SVC
1: Launch
2: Settings
1: Choice Lists (Automatic/Always On/Always Off)
2: Sound
1: Prompts (On/Off ) Names (On/Off)
3: About
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: All Recent
WEB
SETTINGS
1: Display
1: Screen Saver
1: Preset Image
1: Silk 2: Highway 3: Candy 4: Beach 5: Launch Pad 6: Digital Clock 7: World Time 8: Calendar 9: Dual Clock 10: Analog Clock
2: My Content
v
2: Menu Style
1: Grid Style 2: List Style
3: Incoming Call
1: With Caller ID
1: Preset Animation
2: My Content
2: No Caller ID
1: Preset Animation
2: My Content
4: Dialing Font
1: Color
1: Basic 2: Rainbow 3: Monochrome 4: Hyphenate
2: Size
1: Large 2: Normal 3: Small
5: Greeting (Sprint/Custom)
6: Backlight
1: Main Display
1: Flip open 2: 30 seconds 3: 15 seconds 4: 8 seconds
2: Keypad
1: Flip open 2: 30 seconds 3: 15 seconds 4: 8 seconds
3: Pwr Save Mode (On/Off)
4: Brightness
1: Level 1–5
7: LCD Contrast
1: Main LCD (Lowest, Low, Med, High, Highest) 2: External LCD (Lowest, Low, Med, High, Highest)
8: Service Light (On/Off )
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2: Sounds
1: Ringer Type
1: Voice Calls
1: With Caller ID
1: Single Tones 2: Ring Tones 3: Melodies 4: My Content
2: No Caller ID
1: Single Tones 2: Ring Tones 3: Melodies 4: My Content
2: Messages
1: Voicemail 2: Text Message
3: Schedule
1: Single Tones 2: Ring Tones 3: Melodies 4: My Content
4: Roam Ringer (Normal/Distinctive)
2: Volume
1: Ringer
1: Ringer Off 2: 1-Beep 3: Level 1 - 8 4: Always Vibrate
2: Messages
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
3: Voice Mail
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
4: Alarms
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
5: App. Volume
1: Sound
1: Use Ringer Vol. 2: Separate Vol.
2: Game Vibrate (On/Off)
3: Alerts
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1: Minute Beep (On/Off) 2: Service (On/Off) 3: Connect (On/Off) 4: Sig. Fade Tone (On/Off) 5: Power On/Off (On/Off)
4: Key Tone
1: Tone Type
1: Xylophone 2: DTMF 3: Simple
2: Tone Level
1: Tone Off 2: Level 1 - 8
3: Tone Length (Short/Long)
3: PCS Vision
1: Enable Vision 2: Net Guard (On/Off) 3: Update Profile
4: Wireless Backup
1: Subscribe
2: Alert (On/Off)
3: Learn More
5: Security
1: Lock Phone
1: Unlocked 2: On Power-Up 3: Lock Now
2: Lock Services
1: Voice (Lock/Unlock) 2: PCS Vision (Lock/Unlock)
3: Change Lock
4: Special #
1: Empty 2: Empty 3: Empty
5: Erase Contacts (Yes/No)
6: Erase My Content (Yes/No)
7: Reset Phone (Yes/No)
6: Roaming
1: Set Mode
1: Automatic 2: Roaming only 3: Sprint
viii
2: Call Guard (On/Off)
3: Data Roaming (On/Off)
7: Launch Pad
1: Up Key
1: Contacts 2: Messaging 3: Text Inbox 4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS 7: My Content 8: Web 9: Voice Service 10: Voice Memo 11: Scheduler 12: Alarms 13: Calculator 14: Display 15: Ringer Type 16: Missed Alerts
2: Down Key
1: Contacts 2: Messaging 3: Text Inbox 4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS 7: My Content 8: Web 9: Voice Service 10: Voice Memo 11: Scheduler 12: Alarms 13: Calculator 14: Display 15: Ringer Type 16: Missed Alerts
3: Left Key
1: Contacts 2: Messaging 3: Text Inbox 4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS 7: My Content 8: Web 9: Voice Service 10: Voice Memo 11: Scheduler 12: Alarms 13: Calculator 14: Display 15: Ringer Type 16: Missed Alerts
4: Right Key
1: Contacts 2: Messaging 3: Text Inbox 4: VoiceSMS Inbox 5: Send Message 6: Send VoiceSMS 7: My Content 8: Web 9: Voice Service 10: Voice Memo 11: Scheduler 12: Alarms 13: Calculator 14: Display 15: Ringer Type 16: Missed Alerts
8: Others
1: Call Setup
1: Abbrev. Dial (On/Off)
2: Contact Match (On/Off)
3: Restriction
ix
1: Outgoing Call (Allow all / Contacts Only / Special# Only)
4: Call Answer
1: Any key 2: Talk key 3: Flip open
5: Auto Answer (CarKit/Headset) (Yes/No)
2: Language
1: English 2: Español
3: Airplane Mode (On/Off)
4: Location (On/Off)
5: Key Guard (On/Off)
6: Audio Routing
1: Normal 2: Headset Only
7: TTY Mode
1: TTY Off 2: TTY + Hear 3: TTY + Talk 4: TTY Full
8: Update Phone SW
9: Phone Info
1: Phone Number 2: Icon Glossary 3: Version 4: Advanced
MY CONTENT
1: Games
1: Get New 2: Tetris Demo 3: World Poker Tour Demo 4: Midnight Pool
2: Ringers
1: Get New 2: Ringers Preview
3: Screen Savers
1: Get New 2: Screen Saver Preview
4: Applications
1: Get New 2: MobiTV Trial 3: Overstock Demo 4: Hip Hop Official Trial
5: Messaging
x
1: Get New
CONTACTS
1: Find
2: Add New Entry
3: Speed Dial #s
4: Group
1: Family 2: Friends 3: Colleague 4: VIPs 5: Unassigned
5: Wireless Backup
1: Subscribe 2: Alert (On/Off) 3: Learn More
6: Services
1: Account Info 2: Customer Svc 3: Dir Assist 4: Sprint Operator 5: Sprint Voice Command
7: My Phone #
IN USE MENU
Press Options (right softkey) during a call to display the following options:
1: Call History 2: Contacts 3: 3-Way Call 4: Messaging 5: Voice Memo 6: Tools 7: Phone Info
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Getting Started

Section 1
2
Section 1A

Setting Up Service

In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Sprint PCS Account Passwords
Getting Help
Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service 3

Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.
If your phone is not activated, please refer to the activation card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or wireless phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
Create your passcodeRecord your name announcementRecord your greetingChoose whether or not to activate One-Touch
Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode.
For more information about using your voicemail, see “Using Voicemail” on page 114.
Setting Up Service
Section 1A: Setting Up Service 5

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision or Sprint Power Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint PCS Service), you can get a sub-account password at
www.sprint.c om.
Voicemail Password
You'll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 114 for more information on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your A580 by Samsung, you may elect to set up a Sprint PCS Vision or Sprint Power Vision password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on to
www. sp rin t. co m or call Sprint Customer Service at
1-888-211-4PCS (4727).
www.sprin t.com and to use when calling Sprint
6 Section 1A: Setting Up Service

Getting Help

Visit www.sprint.com
You can go online to:
Access your account informationCheck your minutes used (depending on your
Sprint PCS service plan)
View and pay your billMake your life easier by enrolling in Sprint PCS online
billing and automatic payment
Purchase accessoriesShop for the latest phonesView available Sprint PCS service plans and optionsLearn more about Sprint Power Vision and other great
products like Sprint PCS® Picture Mail, games, ringers, screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial on your wireless phone.
Sign on to your account at www .sprint.co m.Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers).
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
Setting Up Service
Section 1A: Setting Up Service 7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing information on your Sprint PCS account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.
To access automated invoicing information:
Press .
This service may not be available in all Affiliate areas.
Note:
Sprint 411
You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411 and you will be billed for airtime.
To call Sprint 411:
Press .
8 Section 1A: Setting Up Service
Sprint Operator Services
Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.
To access Sprint Operator Services:
Press .
For more information or to see the latest in products and services, visit us online at
www.sprin t.com.
Setting Up Service
Section 1A: Setting Up Service 9
10

Your Phone

Section 2
12
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