Samsung A560 User Manual

Sprint PCS® Service
Sprint PCS Voice Phone A560 by Samsung
www.sprint.com
© Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the “Going Forward” logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel.
Printed in South Korea.
®
CI_a560_081105

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . .4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Section 2: Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . 11
2A. Your Sprint PCS Phone: The Basics . . . . . . . . . . . . . . . . 13
Inside View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Features of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 21
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 41
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 63
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 69
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . 73
2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . 75
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . 91
Prepending a Phone Number From Call History . . . . . . . . . . . . . 92
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
2G. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adding a New Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Finding Contact Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adding a Phone Number to a Contact Entry . . . . . . . . . . . . . . . . 101
Editing a Contact Entry’s Phone Number . . . . . . . . . . . . . . . . . . . 101
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Editing a Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . 104
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
2H. Using the Phone’s Scheduler and Tools . . . . . . . . . . . 107
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . .119
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Programming the Phone for Voice Dialing . . . . . . . . . . . . . . . . . 121
Setting Up Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Placing a Call Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Reviewing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Erasing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Section 3: Sprint PCS Service Features . . . . . . . . . . . . .127
3A. Sprint PCS Service Features: The Basics . . . . . . . . . . .129
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Viewing Missed Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
3B. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . 147
Getting Started With Sprint PCS Voice Command . . . . . . . . . . 148
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 150
Accessing Information Using Sprint PCS Voice Command . . 151
Section 4: Safety and Warranty Information . . . . . . .153
4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . 156
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . 157
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Acknowledging Special Precautions and the FCC Notice . . . . 161
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 165
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Welcome to Sprint

Sprint is committed to bringing you the best wireless technology available. We built our complete, nationwide network from the ground up, so all your services – whether it’s Voicemail, Caller ID, email, or Sprint PCS Picture Mail – will work the same wherever you go on the Nationwide Sprint PCS Network.
This guide will familiarize you with our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. It’s all right here – from setting up your account passwords and voicemail to using the most advanced features of Sprint PCS.
Welcome and thank you for choosing Sprint.
i

Introduction

This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Your Sprint PCS Phone
Section 3: Sprint PCS Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.
ii
Phone Guide Note:
Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to My PCS to access the most recent version of the phone guide.

Getting Started

Section 1
2
Section 1A

Setting Up Service

In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Sprint PCS Account Passwords
Getting Help
Setting up service on your new Sprint PCS Phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service 3

Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. To Unlock the phone, press one of the following keys:
Speaker Key
Left Softkey ()
Right Softkey ()
OK ()
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or Sprint PCS Phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
Create your pass codeRecord your greetingRecord your name announcementChoose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding , bypassing the need for you to enter your pass code)
The voicemail setup process may vary in certain Affiliate
Note:
areas.
For more information about using your voicemail, see “Using Voicemail” on page 130.
Setting Up Service
Section 1A: Setting Up Service 5

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your personal account information and your voicemail account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint PCS Service), you can get a sub-account password at
www.s pri nt.c om.
Voi cema il Passw ord
You'll create your voicemail password (or pass code) when you set up your voicemail. See “Setting Up Your Voicemail” on page 130 for more information on your voicemail password.
www.sprint.com and to use when calling Sprint
6 Section 1A: Setting Up Service

Getting Help

Visit www.sprint.com
You can go online to:
Access your account informationCheck your minutes used (depending on your
Sprint PCS Service Plan)
View and pay your billMake your life easier by enrolling in Online Invoicing and
Automatic Payment
Purchase accessoriesShop for the latest Sprint PCS PhonesView available Sprint PCS Service Plans and options
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial on your Sprint PCS Phone
Sign on to your account at www.sprint.comCall us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Setting Up Service
Section 1A: Setting Up Service 7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing information on your Sprint PCS Account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.)
To access automated invoicing information:
Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information through Sprint PCS Directory Assistance, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
Press .
8 Section 1A: Setting Up Service
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party.
To access Sprint PCS Operator Services:
Press .
For more information or to see the latest in products and services, visit us online at
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
www.s prin t.c om.
Setting Up Service
Section 1A: Setting Up Service 9
10
Section 2

Your Sprint PCS Phone

12
Section 2A

Your Sprint PCS Phone: The Basics

In This Section
Inside View of Your Phone
Viewing the Display Screen
Features of Your Sprint PCS Phone
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your Sprint PCS Phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide
you through the basic functions and calling features of your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 13

Inside View of Your Phone

1. Speaker
2. Display Screen
21. Application Icons
3. Headset Jack
4. Volume Key
5. Left Softkey
6. OK Key
7. TALK Key
8. Voicemail Key
9. Numeric Keypad
10. Shift/Asterisk Key
11. Power Interface Connector
12. Accessory Interface Connector
20. Speaker Phone / Voice Dial Key
19. Navigation Key
18. Right Softkey
17. END Key
16. BACK Key
15. Space/Pound Key
14. Plus Code Dialing Key
13. Microphone
14 Section 2A: Your Sprint PCS Phone: The Basics
Key Functions
1. Speaker: The speaker allows you to hear the other caller and
the different ring tones and sounds offered by your phone.
2. Display Screen: This screen displays all the information
needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional headset
for convenient, hands-free conversations.
4. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice volume during a call. The volume key can also be used to scroll up or down to navigate through the different menu options. To mute the ringer during an incoming call, press the volume key up or down.
5. Left Softkey: This key is used to navigate through menus
and applications by selecting the choice available in the Left Softkey Option on your display screen.
6. OK Key: Pressing ( ) when navigating through a
menu accepts the highlighted choice in the menu.
7. TAL K Key: Allows you to place or receive a call. In
standby mode, press the key once to access the Recent call log. If you press and hold the key down, you will initiate the Voice Recognition feature.
8. Voicemail Key: Press and hold to automatically dial your
voicemail.
9. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
10. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change the character input type.
11. Power Interface Connector: This connector is used to plug
in the charging accessories.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 15
12. Accessory Interface Connector: This connector is used
connect any available accessory cables to your phone.
13. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
14. Plus Code Dialing Key: Automatically dials the
international access code for the country in which you are located (for instance, 011 for international calls placed from the United States).
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a space.
16. BACK Key: Deletes characters from the display when
you are in text entry mode. When in a menu, press to return to the previous menu.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer.
18. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice available in the Right Softkey Option on your display screen.
19. Navigation Key: This key allows you to scroll through
the phone menu options and provides a shortcut to phone functions from standby mode.
20. Speaker Phone/Voice Dial Key: This key allows you to turn
on the speaker phone during a call or to activate the voice dialing feature when in idle mode.
21. Application Icons: These icon represent the menu
structure of the phone. By pressing the navigation key, you can select the desired function.
16 Section 2A: Your Sprint PCS Phone: The Basics

Viewing the Display Screen

Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies the symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
Tip:
main menu select Settings > Phone Info > Icon Glossary.
displays your current signal strength. The more lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text, or numeric pages, waiting.
indicates that there is an unread message in your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message in your inbox.
indicates that you have read the urgent message.
indicates that you have new voicemail.
indicates that you have a new text message.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 17
indicates that the message is a draft.
indicates that your phone is in vibrate all mode.
indicates that your phone is in ringer+vibrate
mode.
indicates that the ringer is set at a level
between 1-8 or that 1-Beep is selected.
indicates that the ringer is turned off.
shows your current battery charge strength. (Icon shown fully charged in idle mode and completely empty.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that an alarm is set on your phone.
18 Section 2A: Your Sprint PCS Phone: The Basics

Features of Your Sprint PCS Phone

Congratulations on the purchase of your Sprint PCS Phone. The Sprint PCS Voice Phone A560 by Samsung® is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more:
Digital dual-band capability allows you to make and
receive calls while on the Nationwide Sprint PCS Network and to roam on other 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements (page 69).
Multiple events displayed on-screen in standby mode
(page 146).
Sprint PCS Voice Command
by speaking someone’s name or the digits of their phone number (page 147).
The Contact List allows you to store up to 300 phone
numbers or email addresses (page 95).
The built-in Calendar offers several personal information
management features to help you manage your busy lifestyle (page 107).
Your Sprint PCS Phone is equipped with a Location feature
for use in connection with location-based services that may be available in the future (page 53).
Features large color screen.Speed dial lets you dial phone numbers with one or two
key presses (page 35).
SM
lets you dial phone numbers
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 19

Turning Your Phone On and Off

Turning Your Phone On
To turn your phone on:
Open the flip and press and release .
When your phone finds a signal, it automatically enters standby mode – the phone’s idle state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned on).
The Power Save feature helps to conserve your battery power
Note:
when you are in an area where there is no signal.
Turning Your Phone O ff
To turn your phone off:
Press and hold until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless the battery is charging).
20 Section 2A: Your Sprint PCS Phone: The Basics

Using Your Phone’s Battery and Charger

Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion (Li-Ion) battery. The standard battery provides up to 3.3 hours of continuous digital talk time and the extended battery provides up to 5.0 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are approximately two minutes of talk time left, the phone sounds an audible alert and then powers down.
Long backlight settings, searching for service, vibrate mode,
Note:
and other factors may affect the battery talk and standby times.
Be sure to watch your phone’s battery level indicator and
Tip:
charge the battery before it runs out of power.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics 21
Installing the Battery
To install the Li-Ion battery:
1. To install, insert the battery into the bottom of the
phone at a 45-degree angle.
2. Gently press down until the battery snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Push the release button located near the top of the
battery.
3. Pull the battery away and remove from the phone at a
45-degree angle.
22 Section 2A: Your Sprint PCS Phone: The Basics
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