Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS Network.
This guide will familiarize you with our technology and your
new Sprint PCS Phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your account
passwords and voicemail to using the most advanced
features of Sprint PCS.
Welcome and thank you for choosing Sprint.
i
Page 8
Introduction
This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint PCS Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.
Page 9
Getting Started
Section 1
Page 10
2
Page 11
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new Sprint PCS Phone is quick and easy.
This section walks you through the necessary steps to unlock
your phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Page 12
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. To Unlock the phone, press one of the following keys:
䡲 Speaker Key
䡲 Left Softkey ()
䡲 Right Softkey ()
䡲 OK ()
To select a softkey, press the softkey button directly below the
Note:
softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or Sprint PCS Phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
4Section 1A: Setting Up Service
Page 13
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to set
up your voicemail and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your pass code)
The voicemail setup process may vary in certain Affiliate
Note:
areas.
For more information about using your voicemail, see “Using
Voicemail” on page 130.
Setting Up Service
Section 1A: Setting Up Service5
Page 14
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information and your voicemail account. To
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at
www.s pri nt.c om.
Voi cema il Passw ord
You'll create your voicemail password (or pass code) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 130 for more information on your voicemail password.
www.sprint.com and to use when calling Sprint
6Section 1A: Setting Up Service
Page 15
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Online Invoicing and
Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprint.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Setting Up Service
Section 1A: Setting Up Service7
Page 16
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8Section 1A: Setting Up Service
Page 17
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
www.s prin t.c om.
Setting Up Service
Section 1A: Setting Up Service9
Page 18
10
Page 19
Section 2
Your Sprint PCS Phone
Page 20
12
Page 21
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Inside View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify your
life and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of your
phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics13
Page 22
Inside View of Your Phone
1. Speaker
2. Display Screen
21. Application Icons
3. Headset Jack
4. Volume Key
5. Left Softkey
6. OK Key
7. TALK Key
8. Voicemail Key
9. Numeric Keypad
10. Shift/Asterisk Key
11. Power Interface
Connector
12. Accessory Interface
Connector
20. Speaker Phone /
Voice Dial Key
19. Navigation Key
18. Right Softkey
17. END Key
16. BACK Key
15. Space/Pound Key
14. Plus Code
Dialing Key
13. Microphone
14Section 2A: Your Sprint PCS Phone: The Basics
Page 23
Key Functions
1. Speaker: The speaker allows you to hear the other caller and
the different ring tones and sounds offered by your phone.
2. Display Screen: This screen displays all the information
needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional headset
for convenient, hands-free conversations.
4. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
5. Left Softkey: This key is used to navigate through menus
and applications by selecting the choice available in the
Left Softkey Option on your display screen.
6. OK Key: Pressing () when navigating through a
menu accepts the highlighted choice in the menu.
7. TAL K Key: Allows you to place or receive a call. In
standby mode, press the key once to access the Recent
call log. If you press and hold the key down, you will
initiate the Voice Recognition feature.
8. Voicemail Key: Press and hold to automatically dial your
voicemail.
9. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
10. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change the
character input type.
11. Power Interface Connector: This connector is used to plug
in the charging accessories.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics15
Page 24
12. Accessory Interface Connector: This connector is used
connect any available accessory cables to your phone.
13. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
14. Plus Code Dialing Key: Automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. BACK Key: Deletes characters from the display when
you are in text entry mode. When in a menu, press to
return to the previous menu.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.
18. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Softkey Option on your display
screen.
19. Navigation Key: This key allows you to scroll through
the phone menu options and provides a shortcut to
phone functions from standby mode.
20. Speaker Phone/Voice Dial Key: This key allows you to turn
on the speaker phone during a call or to activate the
voice dialing feature when in idle mode.
21. Application Icons: These icon represent the menu
structure of the phone. By pressing the navigation key,
you can select the desired function.
16Section 2A: Your Sprint PCS Phone: The Basics
Page 25
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from the
Tip:
main menu select Settings > Phone Info > Icon Glossary.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text, or
numeric pages, waiting.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message in
your inbox.
indicates that you have read the urgent message.
indicates that you have new voicemail.
indicates that you have a new text message.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics17
Page 26
indicates that the message is a draft.
indicates that your phone is in vibrate all mode.
indicates that your phone is in ringer+vibrate
mode.
indicates that the ringer is set at a level
between 1-8 or that 1-Beep is selected.
indicates that the ringer is turned off.
shows your current battery charge strength. (Icon
shown fully charged in idle mode and completely
empty.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that an alarm is set on your phone.
18Section 2A: Your Sprint PCS Phone: The Basics
Page 27
Features of Your Sprint PCS Phone
Congratulations on the purchase of your Sprint PCS Phone.
The Sprint PCS Voice Phone A560 by Samsung® is lightweight,
easy-to-use, and reliable, and it also offers many significant
features and service options. The following list previews
some of those features and provides page numbers where
you can find out more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Nationwide Sprint PCS Network
and to roam on other 1900 and 800 MHz digital networks
where Sprint has implemented roaming agreements
(page 69).
䢇 Multiple events displayed on-screen in standby mode
(page 146).
䢇 Sprint PCS Voice Command
by speaking someone’s name or the digits of their phone
number (page 147).
䢇 The Contact List allows you to store up to 300 phone
numbers or email addresses (page 95).
䢇 The built-in Calendar offers several personal information
management features to help you manage your busy
lifestyle (page 107).
䢇 Your Sprint PCS Phone is equipped with a Location feature
for use in connection with location-based services that
may be available in the future (page 53).
䢇 Features large color screen.
䢇 Speed dial lets you dial phone numbers with one or two
key presses (page 35).
SM
lets you dial phone numbers
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics19
Page 28
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳 Open the flip and press and release .
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).
The Power Save feature helps to conserve your battery power
Note:
when you are in an area where there is no signal.
Turning Your Phone O ff
To turn your phone off:
䊳 Press and hold until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
20Section 2A: Your Sprint PCS Phone: The Basics
Page 29
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion
(Li-Ion) battery. The standard battery provides up to 3.3 hours
of continuous digital talk time and the extended battery
provides up to 5.0 hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Long backlight settings, searching for service, vibrate mode,
Note:
and other factors may affect the battery talk and standby
times.
Be sure to watch your phone’s battery level indicator and
Tip:
charge the battery before it runs out of power.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics21
Page 30
Installing the Battery
To install the Li-Ion battery:
1. To install, insert the battery into the bottom of the
phone at a 45-degree angle.
2. Gently press down until the battery snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Push the release button located near the top of the
battery.
3. Pull the battery away and remove from the phone at a
45-degree angle.
22Section 2A: Your Sprint PCS Phone: The Basics
Page 31
Charging the Battery
Your Sprint PCS Phone’s Li-Ion battery is rechargeable and
should be charged as soon as possible so you can begin using
your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon blinks and the
phone sounds a warning tone.
Always use a Sprint-approved battery charger, travel charger,
or vehicle power adapter to charge your battery.
Phone Basics
War nin g!
Using the wrong battery charger could cause damage to
your phone and void the warranty.
Using the Charger
To use the travel charger provided with your phone:
䊳 Plug the round end of the AC adapter into the phone’s
power interface connector and the other end into an
electrical outlet.
䡲 A red indicator light on the phone lets you know the
battery is charging.
䡲 A green indicator light lets you know that the battery
is at least 90 percent charged.
It takes approximately 4 hours to fully recharge a completely
rundown battery. With the Sprint-approved
Li-Ion battery, you can recharge the battery before it becomes
completely run down.
Section 2A: Your Sprint PCS Phone: The Basics23
Page 32
Displaying Your Phone Number
Just in case you forget your phone number, your Sprint PCS
Phone can remind you.
To display your phone number:
䊳 Press Menu () to access the main menu, Settings
(), Phone Info (), and Phone Number (). (Your
phone number and other information about your phone
and account will be displayed.)
24Section 2A: Your Sprint PCS Phone: The Basics
Page 33
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as making
a call from any land line phone. Just enter the number and
press , and you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press to erase one digit at a time. Press and
hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See “Call
Guard” on page 73.)
4. Press or close the phone when you are finished.
You can also place calls from your Sprint PCS Phone by using
Sprint PCS Voice Command
numbers from your Contact List (page 35), using your Call
History listings (page 90), and using Voice-Activated Dialing
(page 120).
SM
(page 147), Speed Dialing
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics25
Page 34
Dialing Options
When you enter numbers in standby mode, a number of
options are available to you. Press Options () to perform
the following actions:
䢇 4-Digit Dial: dials only the four digits entered and places
the call.
䢇 Speed Dial: allows you to dial the memory location
entered on-screen.
䢇 Dial: Dials the number or digits displayed.
䢇 Send Msg: allows you to send a text message to the
number being dialed.
䢇 Save: allows you to save the number you entered to your
Contacts. (See “Saving a Phone Number” on page 31.)
䢇 Find: searches for Contacts entries that end with the
number(s) you entered. (See “Finding a Phone Number”
on page 32.)
䢇 Hard Pause: allows you to enter a hard pause. To continue
dialing, you must press a key. (See “Dialing and Saving
Phone Numbers With Pauses” on page 33.)
䢇 2sec Pause: allows you to enter a 2 second pause that will
automatically begin dialing without any additional keys
being pressed. (See “Dialing and Saving Phone Numbers
With Pauses” on page 33.)
26Section 2A: Your Sprint PCS Phone: The Basics
Page 35
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending on
your phone’s settings, you may also answer incoming
calls by opening the flip or by pressing any number key.
See “Call Answer Mode” on page 61 for more
information.)
Your Sprint PCS Phone notifies you of incoming calls in the
following ways:
䢇 The phone rings and vibrates.
䢇 The phone just vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
If Call Answer is set to Talk Key, the following options are also
displayed. To select an option, press the corresponding softkey
button.
䢇 Answer to answer the incoming call.
䢇 Ignore to send the call to your voicemail box.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics27
Page 36
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.
To answer a call when you are roaming and Call Guard is
enabled:
䊳 Select Answer to answer the call. (See “Call Guard” on
page 73 for additional information.)
When your phone is off, incoming calls go directly to
Note:
voicemail.
Ending a Call
To disconnect a call when you are finished:
䊳 Close the flip or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry from the notification screen:
䊳 Highlight the entry and press . (To dial the phone
number, press .)
28Section 2A: Your Sprint PCS Phone: The Basics
Page 37
To display a Missed Call entry from standby mode:
1. Press for Menu.
2. Select Call History ().
3. Press for Missed Calls.
4. Highlight the entry you wish to view and press .
Calling Emergency Numbers
You can place calls to 911 (dial and press (),
even if your phone is locked or your account is restricted.
In-Call Options
Pressing Options () during a call displays a list of features
you may use during the course of a call. To select an option,
press the corresponding keypad number or highlight the
option and press . The following options are available
through the Options menu:
䢇 (1) Call Hist ory checks your call log for Outgoing, Incoming,
and Missed calls. You can also erase the logs from this
menu.
䢇 (2) Contacts accesses the Contacts menu.
䢇 (3) 3-Way Call allows you to talk to two different people at
the same time. (For more information, See “Making a
Three-Way Call” on page 144.)
䢇 (4) Messaging allows you to check for voicemail, text
messages, and notifications.
䢇 (5) Vo ice Mem o allows you to record incoming audio from
your conversation.
䢇 (6) To o l s accesses the Tools menu options.
䢇 (7) Phone Info displays the following menu:
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics29
Page 38
䡲 (1) Phone Number
䡲 (2) Icon Glossary
䡲 (3) Version
䡲 (4) Advanced
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The left softkey displays the
Save option. Select this option if you wish to add the new
number to your Contacts. (See “Saving a Phone Number” on
page 31.)
After receiving a call from or making a call to a phone number
that is already in your Contacts, the Contacts entry name and
phone number and the duration of the call are displayed.
The End-of-Call options are not displayed for calls identified
Note:
as No ID or Restricted.
30Section 2A: Your Sprint PCS Phone: The Basics
Page 39
Saving a Phone Number
Your Sprint PCS Phone can store up to 300 Contacts entries.
Each entry’s name can contain 20 characters. Your phone
automatically sorts the Contacts entries alphabetically. (For
more information, see Section 2G: Using Contacts on
page 95.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Select New Entry or Existing Entry and press .
The New Entry screen does not display for the first entry saved
Note:
into the contacts. Skip to step 3 if you are entering the first
number in the contacts.
If Existing Entry was selected, press OK to launch the Find
Note:
screen. Locate the desired contact and add the additional
number to the selected entry.
3. Use your navigation key to select a label (Mobile, Home,
Work , Pager, or Others) and press .
4. Enter a name for the entry using the numeric keys. Press
to select the desired entry method T9 (English),
Alpha, Symbol or Number. See “Entering Text” on
page 37.)
Phone Basics
5. When finished entering the name, press to return
to the contact entry.
6. Press for Done to save the entry.
Section 2A: Your Sprint PCS Phone: The Basics31
Page 40
Finding a Phone Number
You can search for contact entry using the last few digits of
the phone number. When entering the digits, the numbers
must be entered in the same order as they appear in the
contact entry for a successful match. For example, to find
(800) 555-1212, you would have to enter one of the following
combinations:
䡲 212
䡲 1212
䡲 51212
䡲 551212
䡲 5551212
To find a phone number:
1. While in standby mode, enter the last few digits of the
phone number in proper sequence. (The more numbers
you enter, the more specific the search becomes.)
2. Press for Options and select Find. (All entries
matching the entered number or numbers are
displayed.)
3. To display the Contacts entry that contains the phone
number you entered, highlight the entry and press .
To dial the number, press .
32Section 2A: Your Sprint PCS Phone: The Basics
Page 41
Dialing and Saving Phone Numbers
With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you press
.
䢇 2sec Pause automatically sends the next set of numbers
after two seconds.
You can have multiple pauses in a phone number and
Note:
combine 2-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Select Options () and choose either Hard Pause or
2sec Pause.
3. Enter additional numbers.
4. Press
– or –
Press to save the number in your Contacts.
When dialing a number with a hard pause, press Tal k to send
Note
the next set of numbers.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics33
Page 42
Abbreviated Dialing
Abbreviated dialing allows you to program a five- or six-digit
prefix for commonly used phone numbers. When abbreviated
dialing is on, you can enter the last four or five digits of any
phone number that corresponds to the five- or six-digit
prefix, and the number is dialed.
To set up abbreviated dialing:
1. Press for Menu.
2. Select Settings ().
3. Press for Others.
4. Press for Abbrev. Dial.
5. Press the navigation key up or down to select On or Off
and press .
6. Input the five- or six-digit prefix and press to Save.
Making an Abbreviated Dial Call
To make a call:
1. Enter the last four or five digits of the phone number.
(Abbrev. Dial is displayed in the lower left corner with
the prefix digits displayed.)
2. Press to begin the call.
If there are one or more Contacts entries that match the last
Note
four or five digits, a list is displayed which allows you to select
the desired number to call or to select Abbrev. Dial to dial
using the prefix.
34Section 2A: Your Sprint PCS Phone: The Basics
Page 43
Dialing From Contacts
To dial directly from a Contacts entry:
1. Press for Contacts.
2. Enter the first few letters of the Contact name using the
numeric keypad. (The matching contact is automatically
highlighted.)
3. Press to call the entry's default phone number.
If the desired entry contains more than one phone number,
Note
scroll left or right to display the icon for the number you wish
to call and press TALK to make the call.
Using One-Touch/Two-Touch Speed Dialing
You can store up to 99 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two (see “Assigning Speed Dial
Numbers” on page 102). With this feature, you can dial Speed
Dial entries using one key press for locations 2-9 or two key
presses for locations 10-99.
To use One-Touch Dialing for Speed Dial locations 2-9:
䊳 Press and hold the appropriate key for approximately
two seconds.
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds.
Phone Basics
Speed dialing is not available when you are roaming; when
Note:
you are roaming off the Nationwide Sprint PCS Network,
you must always dial using eleven digits (1 + area code +
number).
Section 2A: Your Sprint PCS Phone: The Basics35
Page 44
Using Plus (+) Code Dialing
When placing international calls from calls within the United
States, you can use Plus Code Dialing to automatically enter
the international access code (011 from the United States).
To make a call using Plus Code Dialing:
1. Press and hold until a “+” sign displays on your
phone.
2. Dial the country code and phone number you’re calling
and press . (The access code for international dialing
will automatically be dialed, followed by the country
code and the phone number you entered.)
36Section 2A: Your Sprint PCS Phone: The Basics
Page 45
Entering Text
Selecting a Character Input Mode
Your Sprint PCS Phone provides convenient ways to enter
words, letters, punctuation, and numbers whenever you are
prompted to enter text (for example, when adding a Contacts
entry or when using SMS Text Messaging).
To change the character input mode:
1. When you are prompted to enter text, press to
change the character input mode.
2. Select one of the following options:
䡲 T9 (English) to enter characters using predictive T9
Text Input (see page 38).
䡲 Alpha to enter characters by tapping the keypad.
䡲 Sym bol to enter symbols (see page 40).
䡲 Number to enter numbers by pressing the numbers
on the keypad (see page 40).
䡲 Preset Msg to enter pre-programmed messages (see
page 40).
䡲 Recent Msg to select text from a list of recent
messages (see page 40).
䡲 Emoticons to enter “emoticons” (see page 40).
Preset Msg, Recent Ms g, and Emoticons are only available for
Tip:
text messaging.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics37
Page 46
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your Sprint PCS Phone by
pressing keys just once per letter. (To select the T9 [English]
mode when entering text, see “Selecting a Character Input
Mode” on page 37.)
T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.) If the word you want does not display
after you have entered all the letters, press to scroll
through additional word selections. To accept a word and
insert a space, press .
If you make a mistake, press to erase a single character.
Press and hold to delete an entire entry.
To enter text using T9:
1. From the text entry screen (for example, a new event in
scheduler), press and select T9(English).
2. Use your keypad to enter the new event. (For example,
to enter “Meeting”, press once, twice,
once, once, once, and once.)
38Section 2A: Your Sprint PCS Phone: The Basics
Page 47
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Alpha mode. (See “Selecting a Character Input
Mode” on page 37.)
2. Press the corresponding keys repeatedly until the desired
letter appears (for example, to enter the word “Bill,”
press twice, three times, three times,
press to advance the cursor or wait for it to advance
automatically, three times again). (If you make a
mistake, press to erase a single character. Press
and hold to erase all text.
By default, the first letter of an entry is capitalized and the
following letters are lowercase. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
Characters scroll in the following order:
. ,@ 1 ?! * # /
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0
Space
Shift
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics39
Page 48
Entering Numbers, Symbols, Emoticons, Preset
Messages, and Recent Messages
To enter numbers:
䊳 Select the Number mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 37.)
To ente r sym bo ls :
䊳 Select the Symbols mode. (See “Selecting a Character
Input Mode” on page 37.) To enter a symbol, press the
appropriate key indicated on the display.
To enter emoticons:
䊳 Select the Emoticons mode and press the appropriate
key. You may scroll through more options by pressing
the navigation key up or down. (See “Selecting a
Character Input Mode” on page 37.)
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a Character
Input Mode” on page 37.)
2. Scroll to the desired pre-programmed message and
press
Note:
.
Preset messages make composing text messages even easier
by allowing you to enter common messages, such as Meet
me at, Lets get lunch, or customized preset messages of your
own. (For more information on Preset messages, please see
“Managing Preset Messages” on page 56).
To enter recent messages:
1. Select the Recent Msg mode. (See “Selecting a Character
Input Mode” on page 37.)
2. Scroll to the desired message and press .
40
Page 49
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Sprint PCS Service
⽧ Phone Setup Options
Using the menu options available on your Sprint PCS Phone, you
can customize your phone to sound, look, and operate just the
way you want it to. This section describes how you can change
your phone’s settings to best suit your needs. Take a few
moments to review these options and to adjust or add
settings that are right for you.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings41
Page 50
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual contact entries,
types of calls, Scheduler entries, and types of messages.
䢇 Single Tones are non-polyphonic traditional style ring
tones.
䢇 Ring Tones include a variety of standard ringer types.
䢇 Melodies includes a variety of standard musical melodies.
Selecting Ringer Types for Voice Calls
Your Sprint PCS Phone provides a variety of ringer options
that allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Voice Calls ().
6. Select With Caller ID () or No Caller ID ().
7. Press the navigation key left or right to select the
desired ringer category, then press the navigation key
down to highlight the ringer field.
8. Press the navigation key left or right to scroll through
the available ringers. (A sample ringer will sound as you
highlight each option.)
9. When the desired ringer is selected, press .
42Section 2B: Controlling Your Phone’s Settings
Page 51
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Messages ()
6. Select Voicemail () or Text Messa ge ().
7. Press the navigation key left or right to select the
desired ringer category, then press the navigation key
down to highlight the ringer field.
8. Press the navigation key left or right to scroll through
the available ringers. (A sample ringer will sound as you
highlight each option.)
9. When the desired ringer is selected, press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings43
Page 52
Selecting Ringer Types for Schedule
To select a ringer type for messages:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Schedule ()
6. Press the navigation key left or right to select the
desired ringer category, then press the navigation key
down to highlight the ringer field.
7. Press the navigation key left or right to scroll through
the available ringers. (A sample ringer will sound as you
highlight each option.)
8. When the desired ringer is selected, press .
Selecting a Roam Ringer
To select a ringer type for messages:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Roam Ringer ()
6. Press the navigation key up or down to select Normal or
Distinctive and press .
44Section 2B: Controlling Your Phone’s Settings
Page 53
Selecting a Key Tone
Your phone offers a number of options for selecting the type
and length of audible tones accompanying a key press.
(Longer tone lengths may be better for tone recognition
when dialing voicemail or other automated systems.)
To select a tone type:
1. Press Menu () to access the main menu.
2. Select Settings ()
3. Select Sounds ().
4. Select Key Tone ().
5. Select Tone Type ().
6. Select Normal, Piano, or Beep and press .
To select a tone level:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Key Tone ().
5. Select Tone Lev el ().
6. Press the volume key up or down to select the desired
level and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings45
Page 54
To select a key tone length:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Tone Length ().
5. Select Short or Long and press
.
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Volume ().
5. Select Calls (), Messages (), or Alarms ().
6. Press the navigation key left or right to choose a desired
volume level and press
You can adjust the ringer volume in standby mode (or the
Tip:
earpiece volume during a call) by using the volume key on the
left side of your phone.
.
46Section 2B: Controlling Your Phone’s Settings
Page 55
Alert Notification
Your Sprint PCS Phone can alert you with an audible tone
when you change service areas, once a minute during a voice
call, or when a call has been connected.
To enable or disable alert sounds:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Alerts ().
5. Select Minute Beep (), Service (), Connect (),
Sig. Fade Tone (), or Power On/Off ().
6. Select On or Off and press .
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.
To activate Silence All:
䊳 With the phone open, press and hold the volume key
down in standby mode. (The screen will display “Silence
All.”)
To deactivate Silence All:
䊳 Press the volume key up repeatedly to select a desired
volume level.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings47
Page 56
Display Settings
Changing the Text Greeting
The text greeting can be up to fourteen characters and is
displayed on your phone’s screen in standby mode. You may
choose to keep the phone’s default greeting
(“Sprint PCS”), or you may enter your own custom greeting.
To display or change your greeting:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Greeting ().
5. Select Custom and press .
6. Enter a custom greeting using your keypad and press
. (See “Entering Text” on page 37.) (To erase the
existing greeting one character at a time, press . To
erase the entire greeting, press and hold .)
48Section 2B: Controlling Your Phone’s Settings
Page 57
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are lit after any key press is made.
To change the backlight setting:
1. Press Menu () to access the main menu.
2. Select Settings ()
3. Select Display ().
4. Select Backlight ().
5. Select one of the following:
䡲 Main Display () allows you to select Flip open, 30
seconds, 15 seconds, or 8 seconds.
䡲 Key pad () allows you to select Flip open, 30
seconds, 15 seconds, or 8 seconds.
䡲 Pwr Save Mode () allows you to select On or Off.
6. Choose the desired setting and press .
Long backlight settings affect the battery’s talk and standby
Note:
times.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings49
Page 58
Changing the Screen Saver
Your new Sprint PCS Phone offers options for what you see on
the display screen while in standby mode.
To change the display images:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Screen Saver ().
5. Press the navigation key left or right to view the
available screen savers.
6. Press to select the desired screen saver.
Changing the Phone’s Menu Style
Your Sprint PC S Phone allows you to choose how the menu
appears on your display screen.
To select the display’s menu style:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Menu Style ().
5. Press the navigation key left or right to select 3x2 style
or List style and press .
50Section 2B: Controlling Your Phone’s Settings
Page 59
Dialing Font
Your Sprint PCS Phone allows you to choose the color and size
of the text displayed when dialing.
Font Size
The available size options are:
䢇 Large: displays larger text for easier viewing on the display
screen.
䢇 Normal: displays the standard smaller size text on the
display screen.
To change the dialing font size:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Dialing Font ().
5. Select Size ().
6. Press the navigation key up or down to select Large or
Normal and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings51
Page 60
Color
The available color options are:
䢇 Basic: displays black numbers on-screen when dialing.
䢇 Rainbow: displays multi-colored numbers on-screen when
dialing.
䢇 Monochrome: allows you to choose between several
different monochromatic color options.
䢇 Hyphenate: allows you to choose between several
different monochromatic colors and assign a different
color option to each individual hyphenated series of
numbers.
To change the dialing color:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Dialing Font ().
5. Select Color ().
6. Select Basic, Rainbow, Monochrome, or Hyphenate and
press .
7. If you selected Monochrome, use your navigation key to
select a color. If you selected Hyphenate, use your
navigation key to select a color for the first group of
numbers, then press Next () and select a color for
the next two sets of numbers.
8. Select Done ().
52Section 2B: Controlling Your Phone’s Settings
Page 61
Location Settings
Your Sprint PCS Phone is equipped with a Location feature for
use in connection with location-based services that may be
available in the future.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
To enable your phone’s Location feature:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Others ().
4. Select Location (
5. Read the disclaimer and press .
). (The Location disclaimer displays.)
Your Phone’s Settings
6. Select On or Off press
When the Location feature is on, your phone’s standby screen
will display the icon. When Location is turned off, the
icon will display.
Section 2B: Controlling Your Phone’s Settings53
.
Page 62
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call.
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Message Alerts ().
5. Select Alert Type ().
6. Select Voicemail () or Te xt Me ss age ()
7. Select Single Tones, Ring Tones, or Melodies and press the
navigation key down to highlight the ringer field.
8. Press the navigation key left or right to select the
desired sound and press .
54Section 2B: Controlling Your Phone’s Settings
Page 63
Deleting Old Messages
You can have old messages deleted automatically when your
inbox becomes full.
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Auto Erase ().
5. Select Ye s or No and press .
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Edit Signature (
).
5. Select On and press .
If you do not wish to attach a signature to your outgoing
Note:
messages, select Off.
6. Enter your signature using the keypad and press for
Done. (See “Entering Text” on page 37.)
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings55
Page 64
Managing Preset Messages
Your phone is preset with ten messages and ten empty spaces
for custom messages to help make sending text messages
faster and easier. These messages, such as “Where are you?,”
“Let’s get lunch,” and “Meet me at,” can be customized or
deleted to suit your needs. You can even add your own canned
messages to the list.
To edit or delete a preset message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Preset Messages (). (The list of messages
is displayed.)
5. To edit or delete a canned message, highlight it and
press Edit ().
6. Edit the selected message (see “Entering Text” on
page 37), and press Done ().
To add a new preset message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Preset Messages (). (The list of messages
is displayed.)
5. Press Options () and select Add New ().
6. Enter your preset message (see “Entering Text” on
page 37), and press Done (). (Your new message will
be added to the beginning of the list.)
56Section 2B: Controlling Your Phone’s Settings
Page 65
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Memo Pad, Voice Memos, etc., when you are
in an airplane or in any other area where making or receiving
calls or data is prohibited. When your phone is in Airplane
Mode, it cannot send or receive any calls.
To set your phone to Airplane Mode:
1. Press Menu () to access the main menu.
Your Phone’s Settings
2. Select Settings (
).
3. Select Others ().
4. Select Airplane Mode (
).
5. Read the disclaimer and press OK ().
6. Select On or Off and press OK ()
While in Airplane Mode, your phone’s standby screen will
display “Phone Off.”
Section 2B: Controlling Your Phone’s Settings57
.
Page 66
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing ,. Then
provide the state TRS with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Others ().
4. Select TTY Mode ().
A message is displayed when you enable TTY that says
Note:
“Enabling TTY may impair headset use and non-TTY accessory
performance” press OK to continue.
58Section 2B: Controlling Your Phone’s Settings
Page 67
5. Press the navigation key up or down to select TTY off
TTY+ Hear, TTY + Talk, or TTY Full and press .
In TTY Mode, your phone will display the TTY access icon.
Note:
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
IMPORTANT
NOTICE:
911 Emergency Calling
Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and land line
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs) rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings59
Page 68
Phone Setup Options
Launch Pad
Your phone offers you the option of assigning a shortcut key
to a favorite or often-used function. Pressing one of the
navigation keys in standby mode will launch your personally
designated shortcut.
To assign your shortcut key:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Launch Pad ().
4. Select the Up, Down, Left, or Right key, and press .
5. Using the navigation key or your keypad, select the
desired shortcut you would like to assign and
press
60Section 2B: Controlling Your Phone’s Settings
.
).
Page 69
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether you want to be required to press , to
press any number key, or simply slide the phone open.
To set call answer mode:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Others ().
4. Select Call Answer ().
5. To select an option, highlight it and press
䡲 Any key to allow an incoming call to be answered by
pressing any key.
䡲 Ta lk key requires
incoming calls
䡲 Flip open allows you to answer incoming calls by
to be pressed to answer all
.
opening the flip.
Your Phone’s Settings
.
Section 2B: Controlling Your Phone’s Settings61
Page 70
Auto Answer Mode
You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit.
To set Auto Answer mode:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Others ().
4. Select Auto Answer ().
5. To select an option, highlight it and press
䡲 No to disable Auto Answer.
䡲 Ye s to answer calls automatically when the phone is
connected to a hands-free car kit or a headset (sold
separately). Remember, your phone will answer calls
in Auto Answer mode even if you are not present.
.
Display Language
You can choose to display your Sprint PCS Phone’s on-screen
menus in English or in Spanish.
To assign a language for the phone’s display:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Others ().
4. Select Language ().
5. Select English or Español and press .
).
62Section 2B: Controlling Your Phone’s Settings
Page 71
Section 2C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu
⽧ Using Your Phone’s Lock Feature
⽧ Using Special Numbers
⽧ Erasing Contacts
⽧ Resetting Your Phone
By using the security settings on your Sprint PCS Phone, you
receive peace of mind without sacrificing flexibility. This section
will familiarize you with your phone’s security settings. With
several options available, you can customize your phone to
meet your personal needs.
Your Phone’s Security
Section 2C: Setting Your Phone’s Security63
Page 72
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Security (
).
4. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or Sprint PCS Phone
number or try 0000 or NATL(6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 66.)
To loc k your pho ne:
1. From the Security menu, select Lock Phone ().
2. Highlight Lock now and press . (To set your phone to
lock the next time it is turned on, select On power-up
and press
64Section 2C: Setting Your Phone’s Security
.
Page 73
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press .
2. Enter your lock code.
Changing the Lock Code
To change your lock code:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
).
) and enter your lock code.
4. Select Change Lock ().
5. Enter your new lock code and press Next ().
6. Re-enter your new lock code press Done ().
Calling in Lock Mode
You can place calls to 911 and to your special numbers when
in lock mode. (For information on special numbers, see “Using
Special Numbers” on page 66.)
To place an outgoing call in lock mode:
䊳 To call an emergency number, special number, or
Sprint Customer Service, enter the phone number
and press
.
Your Phone’s Security
Section 2C: Setting Your Phone’s Security65
Page 74
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to three special numbers in addition to your
Contacts entries (the same number may be in both
directories).
To add or replace a special number:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Security (
) and enter your lock code.
4. Select Special # ().
5. Highlight the desired location for your entry and press
.
6. Enter the number and press
There are no Speed Dial options associated with special
Note:
numbers.
66Section 2C: Setting Your Phone’s Security
.
Page 75
Erasing Contacts
You can quickly and easily erase all of your Contacts.
To erase all the names and phone numbers in your
Conta cts:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Security (
4. Select Erase Contacts (
5. If you are certain you would like to erase all of your
internal Contacts entries, select Yes and press .
) and enter your lock code.
).
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. (Contacts are
not erased.)
To reset your ph on e:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Reset Phone ()
5. If you are certain that you would like to restore all of the
factory settings, select Yes and press ().
Section 2C: Setting Your Phone’s Security67
).
) and enter your lock code.
.
Your Phone’s Security
Page 76
68
Page 77
Section 2D
Controlling Your Roaming Experience
In This Section
⽧ Understanding Roaming
⽧ Setting Your Phone’s Roam Mode
⽧ Controlling Roaming Charges Using Call Guard
Roaming is the ability to make or receive calls when you’re off
the Nationwide Sprint PCS Network. Your new Sprint PCS
Voice Phone A560 by Samsung
Nationwide Sprint PCS Network and allows you to roam on
other 1900 and 800 MHz digital networks where we've
implemented roaming agreements with other carriers.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
®
works anywhere on the
Roaming
Section 2D: Controlling Your Roaming Experience69
Page 78
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming
icon ().
Remember, when you are using your phone off the
Tip:
Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).
Unless your Sprint PCS Service Plan includes roaming, you will
Note:
pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
If you’re on a call when you leave the Nationwide Sprint PCS
Note:
Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint PCS Service is available, turn your phone off and
on again to reconnect to the Nationwide Sprint PCS Network.
70Section 2D: Controlling Your Roaming Experience
Page 79
Checking for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint PCS
Network, you will not receive on-phone notification of new
voicemail messages. Callers can still leave messages, but you
will need to periodically check your voicemail for new
messages if you are in a roaming service area for an extended
period of time.
To check your voicemail while roaming:
1. Dial 1+area code+your Sprint PCS Phone number.
2. When you hear your voicemail greeting, press
.
3. Enter your pass code at the prompt and follow the voice
prompts.
When you return to the Nationwide Sprint PCS Network,
voicemail notification will resume as normal.
Section 2D: Controlling Your Roaming Experience71
Roaming
Page 80
Setting Your Phone’s Roam Mode
Your Sprint PC S Phone allows you to control your roaming
capabilities. By using the Roaming menu option, you can
determine which signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band
phone to control your roaming experience.
To set your pho ne ’s r oa m m od e:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Roaming ().
4. Select Set Mode ().
5. To select an option, highlight it and press .
䡲 Automatic seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, the phone searches for an
alternate system.
䡲 Roaming only forces the phone to seek a roaming
system. The previous setting (Sprint or Automatic) is
restored the next time the phone is turned on.
䡲 Sprint
allows you to access the enhanced
Nationwide Sprint PCS Network
roaming on other networks.
).
only and prevents
72Section 2D: Controlling Your Roaming Experience
Page 81
Controlling Roaming Charges Using
Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint PCS Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy
to manage your roaming charges by requiring an extra step
before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the Nationwide Sprint PCS Network.)
To turn Call Guard on or off:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Roaming ().
4. Select Call Guard ().
5. Highlight On or Off and press
Voice Dialing and Speed Dialing are not available when you
Note:
are roaming with Call Guard enabled.
).
.
Roaming
Section 2D: Controlling Your Roaming Experience73
Page 82
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-digit
number and press .
2. Press to confirm Roaming Rate.
To answer incoming roaming calls with Call Guard on:
1. Press
2. Press to confirm Roaming Rate.
Reminder:
74Section 2D: Controlling Your Roaming Experience
If the Call Guard feature is set to On, you need to take
extra steps to make and receive roaming calls.
Page 83
Section 2E
Navigating Through Menus
In This Section
⽧ Menu Navigation
⽧ Menu Structure
⽧ Viewing the Menus
Every function and feature of your Sprint PCS Phone can be
accessed through an on-screen menu. This section is a road
map to using your Sprint PCS Voice Phone A560 by Samsung
Please take a few moments to learn your way around and
you’ll find your phone easier to use.
®
.
Menus
Section 2E: Navigating Through Menus75
Page 84
Menu Navigation
The navigation key on your Sprint PCS Phone allows you to
scroll through menus quickly and easily. The scroll bar at the
right of the menu keeps track of your position in the menu at
all times.
To navigate through a menu, simply press the navigation key
up or down. If you are in a first-level menu, such as Settings,
you may also navigate to the next or previous first-level menu
by pressing the navigation key right or left.
Menu Structure
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply pressing
the corresponding number on the phone’s keypad. You may
also select any item by highlighting it and pressing
For example, if you want to view your last incoming call:
1. Press Menu () to access the main menu.
2. Select Call History by pressing or by highlighting it
and pressing
3. Select Incoming Calls by pressing or by highlighting
1: Can’t talk right now. Send me a message.
2: Call me
3: Where are you?
4: Can you pick up
5: Meet me at
6: Let’s get lunch.
7: The meeting has been cancelled.
8: I’ll be there at
9: What time does it start?
10: I love you!
11: [Empty]
12: [Empty]
13: [Empty]
14: [Empty]
15: [Empty]
16: [Empty]
17: [Empty]
18: [Empty]
19: [Empty]
1: Call History
2: Contacts
3: 3-Way Call
4: Messaging
5: Voice Memo
6: Tools
7: Phone Info
Menus
Section 2E: Navigating Through Menus85
Page 94
86
Page 95
Section 2F
Managing Call History
In This Section
⽧ Viewing History
⽧ Call History Options
⽧ Making a Call From Call History
⽧ Saving a Phone Number From Call History
⽧ Prepending a Phone Number From Call History
⽧ Erasing Call History
The Call History keeps track of incoming calls, calls made from
your Sprint PCS Phone, and missed calls. This section guides you
through accessing and making the most of your Call History.
Call History
Section 2F: Managing Call History87
Page 96
Viewing History
You’ll find the Call History feature very helpful. It is a list of
the last 20 phone numbers (or Contacts entries) for calls you
placed, accepted, or missed. Call History makes redialing a
number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest
entries are removed from the bottom of the list.
Each entry contains the phone number (if it is available) and
Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of call) may
only appear once on the list.
To view a Call History entry:
1. Press Menu () to access the main menu.
2. Select Call History ().
3. Select Outgoing Calls (), Incoming Calls (), or
Missed Calls ().
4. Highlight the entry you wish to view and press
You can view your recent call history by pressing the talk key
Tip:
once.
88Section 2F: Managing Call History
.
Page 97
Call History Options
For additional information and options on a particular call,
highlight a Call History entry and press
displays the date and time of the call, the phone number (if
available), and the caller’s name (if the number is already in
your Contacts). By pressing Options (), you can select from
the following options:
䢇 Call: Speaker () to call using the speaker phone.
䢇 Send Msg () to send a text message to the selected
number.
䢇 Save() to save the number if it is not already in your
Contacts. (See “Saving a Phone Number From Call
History” on page 91.)
Save is only displayed when the phone number is NOT saved
Note:
in the contact list. If the number is in your Contacts, the Show
Contact option displays.
䢇 Prepend() to add numbers to the beginning of the
selected number. (See “Saving a Phone Number From Call
History” on page 91.)
䢇 Erase() to delete the entry.
You can also view the next Call History entry by pressing the
Tip:
navigation key right or view the previous entry by pressing
the navigation key left.
. This feature
Call History
Section 2F: Managing Call History89
Page 98
Making a Call From Call History
To place a call from Call History:
1. Press Menu () to access the main menu.
2. Select Call History ().
3. Select Outgoing Calls (), Incoming Calls (), or
Missed Calls ().
4. Use your navigation key to select a Call History entry
and press
You cannot make calls from Call History to entries identified
Note:
as No Caller ID or Restri cted.
.
90Section 2F: Managing Call History
Page 99
Saving a Phone Number From
Call History
Your Sprint PCS Phone can store up to 300 Contacts entries.
Each entry’s name can contain up to twenty characters.
To save a phone number from Call History:
1. Use your navigation key to select a Call History entry
and press Options ().
2. Select Save (
3. Select New Entry to create a new internal Contacts entry
for the number or Existing Entry
an existing entry. (If Existing Entry was selected, skip to
step 7.)
4. Select the desired label and press .
5. Use the keypad to type in the new entry name and press
.
6. Select Done ().
7. If Existing Entry was selected, use your navigation key to
scroll through your existing contact list entries,
highlight a name, and press .
8. Select the desired label and press .
9. Select Done ().
After you have saved the number, the new Contacts entry is
displayed. (See “Contact Entry Options” on page 99.)
).
to save the number to
Call History
You cannot save phone numbers from calls identified as
Note:
No Caller ID or Restric ted.
Section 2F: Managing Call History91
Page 100
Prepending a Phone Number From
Call History
If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.
To prepend a phone number from Call History:
1. Select a Call History entry and press .
2. Select Options ().
3. Select Prepend (
4. Enter the prefix and press Call
92Section 2F: Managing Call History
or ).
().
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