Samsung 40KU6000, 50KU6000, 55KU6000 User manual

E-MANUAL

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Model Serial No.

Contents

Quick Guides

Connecting to Samsung Smart Remote

Guide for Samsung Smart Remote Buttons

Using Smart Hub

2 Using Smart Hub

Using Voice Interaction

3 Setting up Voice Interaction

3 Running Voice Interaction

Connections

Connecting an Antenna (Aerial)

Connecting to the Internet

5 Connecting Internet network

Troubleshooting Internet Connectivity Issues

Connecting a Computer

12 Connecting through the HDMI port ― Screen sharing

12 Connecting through the Smart View app ― Content sharing

Connecting a Mobile Device

13 Using Smart View (Screen Mirroring) or contents sharing

13 Connecting mobile devices without a wireless router (Wi-Fi

Direct)

13 Connecting a mobile device via Smart View App

Switching between external devices connected to the TV

14 Changing the input signal

14 Editing external devices

15 Using additional functions

Connection Notes!

15 Connection notes for HDMI

16 Connection notes for audio devices

16 Connection notes for computers

16 Connection notes for mobile devices

7 Troubleshooting wired Internet connectivity issues

8 Troubleshooting wireless Internet connectivity issues

Connecting Video Devices

9 Connecting with an HDMI cable

9 Connecting with a component cable (Only the models with

COMPONENT IN / AV IN)

10 Connecting with a composite cable (only the models with

COMPONENT IN / AV IN port)

Audio Input and Output Connections

10 Connecting with an HDMI (ARC) cable

11 Connecting with a digital audio (optical) cable

11 Connecting through wireless network

11 Connecting Bluetooth Devices

Remote Control and Peripherals

About the Samsung Smart Remote (Voice Interaction version)

About the Samsung Smart Remote

Connecting to Samsung Smart Remote

Controlling External Devices with the Samsung Smart Remote

- Using the Universal Remote

Controlling the TV with a Keyboard or Gamepad

22 Connecting a USB keyboard

22 Connecting a Bluetooth keyboard and gamepad

22 Using the keyboard

Entering Text using the On-Screen QWERTY Keypad

23 Using additional functions

Smart Features

TV Viewing

Smart Hub

25 Displaying Home Screen

26 Launching Smart Hub automatically

26 Launching the last used app automatically

26 Testing Smart Hub connections

26 Resetting Smart Hub

Using a Samsung account

27 Creating a Samsung account

27 Signing in to a Samsung account

28 Managing payment information saved on the TV

28 Deleting a Samsung account from the TV

Using the GAMES Service

29 Installing and running a game

29 Managing purchased or installed games

30 Rating games

Using the APPS Service

31 Installing and running an app

32 Managing purchased or installed apps

33 Using other app features and functions

Viewing Digital Broadcast Information at a Glance

38 Using the guide

39 Changing the broadcast signal

39 Checking digital channel signal info and strength

Recording Programmes

39 Recording programmes

40 Managing the schedule recording list

40 Viewing recorded programmes

Setting Up a Schedule Viewing

41 Setting up a schedule viewing for a channel

Using Timeshift

Using the Channel List

Editing channels

43 Removing registered channels

44 Editing registered channels

Creating a Personal Favourites List

44 Registering channels as favourites

45 Viewing and selecting channels on favourites lists only

Using the e-Manual

34 Launching the e-Manual

34 Using the buttons in the e-Manual

Using the Web Browser

Playing pictures/video/music

35 Playing media content

36 Functions on the media content list screen

Using Voice Interaction

37 Setting up Voice Interaction

37 Running Voice Interaction

Editing a Favourites List

45 Removing channels from a favourites list

45 Rearranging a favourites list

45 Renaming a favourites list

Making Sports programmes More Realistic with Sports Mode

46 Extracting highlights automatically

47 Viewing a game recorded in sports mode

TV-Viewing Support Functions

47 Scanning for available channels

System and Support

47 Configuring advanced broadcasting settings

47 Reading digital text

48 Selecting the broadcast audio language

48 Setting the country (area)

48 Tuning broadcast signals manually

49 Fine-tuning analog broadcasts

49 Transferring channel list

49 Deleting CAM operator profile

50 Setting satellite system

50 Changing teletext language

50 Showing common interface menu

Picture and Sound

Adjusting the Picture Quality

51 Choosing a picture mode

51 Configuring advanced picture settings

Setting the Time and Using the Timer

59 Setting the current time

60 Using the timers

Using the Screen Burn Protection and Energy Saving Functions

61 Preventing screen burn

61 Reducing the energy consumption of the TV

Using Anynet+ (HDMI-CEC)

62 Connecting an external device through Anynet+ and using

their menus

Updating the TV’s Software

63 Updating the TV’s software to the latest version

64 Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

64 Checking the TV and connected storage for malicious code

64 Scanning viruses in real time

64 Checking a scanned list

Picture Support Functions

53 Viewing a picture-in-picture (PIP)

54 Changing the picture size

Adjusting the Sound Quality

55 Choosing a sound mode

55 Configuring advanced sound settings

Using the Sound Support Functions

56 Selecting speakers

57 Listening to the TV with a Samsung audio device

57 Listening to the TV through Bluetooth devices

58 Listening to the TV through a Multiroom speaker

Using Other Functions

65 Running the accessibility functions

65 Enabling voice guides for the visually impaired

65 Watching TV broadcasts with subtitles

66 Audio Description

67 Adjusting the menu transparency

67 White text on black background (high contrast)

67 Enlarging font (for the visually impaired)

67 Learning about the remote control (for the visually impaired)

68 Listening to the TV through Bluetooth devices (for the hearing

impaired)

68 Configuring advanced system settings

70 Restoring the TV to the factory settings

70 Enabling game mode

Running Data Service Automatically

HbbTV

Using a TV Viewing Card (“CI or CI+ Card”)

72 Connecting the “CI or CI+ Card” via COMMON INTERFACE slot

73 Using the “CI or CI+ Card”

Teletext Feature

Troubleshooting

Getting Support

76 Getting support through Remote Management

77 Finding the contact information for service

77 Requesting service

Diagnosing the TV operation

Read Before Using Apps

Read Before Using the Web Browser

Read Before Playing Photo, Video, or Music Files

95 Limitations on use of photo, video, and music files

96 Supported external subtitles

96 Supported internal subtitles

97 Supported image formats and resolutions

There Is a Problem with the Picture

77 Testing the picture

I Can't Hear the Sound Clearly

80 Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

I Can't Connect to the Internet

Data Service

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

97 Supported music formats and codecs

98 Supported video codecs

Read After Installing the TV

101 Picture sizes and input signals

102 Installing an anti-theft lock

102 Read before setting up a wireless Internet connection

Read Before Connecting a Computer (Supported Resolutions)

103 IBM

103 MAC

104 VESA DMT

Supported Resolutions for Video Signals

105 CEA-861

Read Before Using Bluetooth Devices

106 Restrictions on using Bluetooth

Buttons and Functions

107 Buttons and functions available while playing multimedia

content

Precautions and Notes

Before Using the Recording and Timeshift Functions

89 Before using the recording and schedule recording functions

90 Before using the timeshift function

Supported Resolutions for each of UHD Input Signals

91 If HDMI UHD Color is set to Off

91 If HDMI UHD Color is set to On

Read Before Using Voice Interaction

92 Precautions for voice interaction

92 Requirements for using voice interaction

109 Buttons and functions available while using sports mode

110 Buttons and functions available while recording a programme

or Timeshift

Licence

Connecting to Samsung Smart Remote

Can connect Samsung Smart Remote to your TV for control.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, then press the and buttons on the Samsung Smart Remote simultaneously for 3 seconds or more.

This function may not be supported depending on the model or geographical region.

Guide for Samsung Smart Remote Buttons

You can see the basic usage of the buttons on Samsung Smart Remote.

Move it up or down to adjust the volume.

Press to mute the sound. Press to select an item.

Move it up or down to change the channel.

Use to move to up/down/ left/right.

Press to pop up the play control screen.

Press to perform Guide.

This function may not be supported depending on the model or geographical region.

Select the desired function after pressing the button.

Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Using Smart Hub

Enjoy the multiple functions provided by Smart Hub on a single screen.

Source

When you press the button on the Samsung Smart Remote, you can use the following functions and features.

●

Settings

When the focus is moved, a quick settings appears on the top of the menu. You can quickly set the frequently used functions.

●

Source

You can select an external device connected to the TV.

For more information, refer to "Switching between external devices connected to the TV."

●

You can search data for channels, programmes, movie titles, and apps from Smart Hub.

For more information, refer to "Smart Hub."

The image may differ by the specific model and area.

Using Voice Interaction

Say command into the microphone on Samsung Smart Remote for the desired operation.

This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.

Setting up Voice Interaction

Turning the voice on/off

Settings System Expert Settings Voice Interaction Voice Feedback

You can determine whether or not to output response messages using voice against your voice commands.

Selecting the desired voice's gender

Settings System Expert Settings Voice Interaction Voice Gender

You can select the desired voice's gender for response voice messages.

Running Voice Interaction

Say a command while the button is pressed and release the button. The voice command is then identified.

If the command is not identified, try again with correct pronunciation.

This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.

Connecting an Antenna (Aerial)

Can connect the antenna cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite receiver.

It is best to connect the both connectors using a Multi-Switch or DiSEqC. Switch, etc and to set Aerial

Connection Type to Dual Oscillator.

A connection method may differ with the models.

DVB-T2 system may not be available in specific geographical areas.

Connecting to the Internet

Can get access to the Internet through your TV.

Connecting Internet network

Settings Network Open Network Settings

Connect to an available network.

Try Now

Establishing a wired Internet connection

Use Cat7 (*STP Type) cable for the connection.

* Shielded Twist Pair

The TV will not be able to connect to the Internet if the network speed is below 10Mbps.

If the LAN cable is connected, accessing the Internet is automatically enabled.

Establishing a wireless Internet connection

Settings Network Open Network Settings Wireless

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect.

Network Settings

Wireless Connection

Select your wireless network.

Refresh

The image may differ by the specific model and area.

If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID (name) manually.

Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is automatically connected to the Internet.

Checking the internet connection status

Settings Network Network Status

Try Now

View the current network and Internet status.

Changing the name of the TV on a network

Settings Network Device Name

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

Try Now

Troubleshooting Internet Connectivity Issues

If the Internet is not accessed, find solutions.

Troubleshooting wired Internet connectivity issues

After referencing the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider.

Try Now

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again.

IP auto setting failed

Do the following or configure the IP Settings manually.

Make sure that the DHCP server is enabled on the router, and reset the router.

Unable to connect to the network

Check all IP Settings.

After checking the DHCP server status (must be active) on the router, remove the LAN cable and

connect it again.

Connected to a local network, but not to the Internet

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Troubleshooting wireless Internet connectivity issues

After referencing the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider.

Wireless network connection failed

If a selected wireless router is not found, go to Open Network Settings and select the correct router.

Unable to connect to a wireless router

Check if the router is turned on. If it is, turn it off and on again.

Enter the correct password if required.

IP auto setting failed

Do the following or configure the IP Settings manually.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

Enter the correct password if required.

Unable to connect to the network

Check all IP Settings.

Enter the correct password if required.

Connected to a local network, but not to the Internet

Make sure that the Internet LAN cable is connected to the router's external LAN port.

Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

Connecting Video Devices

COMPONENT IN / AV IN

Make proper video connection between your TV and the other external device.

Connecting with an HDMI cable

Connecting with a component cable (Only the models with COMPONENT IN / AV IN)

Connect the component cable to the component input connections of the TV and the component output connectors of the device using component and AV adapters as shown in the image below. Make sure to connect the same colour connectors together. (blue to blue, yellow to yellow)

To use component equipment, connect both a component cable(blue) and an AV cable (yellow).

Connecting with a composite cable (only the models with COMPONENT IN / AV IN port)

Connect the video and audio cables to the provided adapters after referencing the following figure and then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an external device. When connecting the cables, be sure to match the colours between the cables and ports.

If you want to use AV (composite) equipment, remove the component adapter.

Audio Input and Output Connections

Make proper audio connection between your TV and an external device.

Connecting with an HDMI (ARC) cable

Connecting with a digital audio (optical) cable

Connecting through wireless network

You can connect the TV to a Samsung wireless audio device through wireless network. At this time, two devices must be connected on the same network. For more information, refer to Wireless Speaker

Manager ( Settings Sound Expert Settings Wireless Speaker Manager).

Connecting Bluetooth Devices

You can connect the TV or audio devices via Bluetooth communication. For more information, refer to

Connection Guide ( Source Connection Guide).

This function may not be supported depending on the model or geographical region.

Connecting a Computer

Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's

content.

Connecting through the HDMI port ― Screen sharing

When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing external devices."

Connecting through the Smart View app ― Content sharing

When the TV is connected through the Smart View programme on your PC, you can easily play content for photos, videos, and audios through the TV. For more information, refer to Connection Guide (

Source Connection Guide).

Connecting a Mobile Device

View a mobile device's screen by connecting the mobile device to your TV or network.

Using Smart View (Screen Mirroring) or contents sharing

You can play media content on the TV's screen saved on your mobile device by connecting with mirroring function, and contents sharing.

Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device

searches for available devices to connect to.

Select the TV from the list. Then the TV is connected to the mobile device.

If the TV system is not searched from your mobile device, turn the TV and the mobile device off and then on and try again.

If there are multiple TVs, you can easily select any of different TV names in Settings Network

Device Name.

Connecting mobile devices without a wireless router (Wi-Fi Direct)

Settings Network Expert Settings Wi-Fi Direct

Try Now

Connecting a mobile device via Smart View App

When you install Smart View App app from Google Play Store, Samsung Apps, and App Store, you can play the mobile device's multimedia content on the TV, or control the TV using the mobile device.

To use the Smart View function, the mobile device must support the mirroring function such as AllShare Cast and Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile device manufacturer's website.

Switching between external devices connected to the TV

Watch TV and the content of an external device by switching.

Changing the input signal

Source

If you select any of the connected external devices from the screen, you can see the screen of the selected device.

On the standard remote control, press the SOURCE button.

When you turn on devices (Blu-ray players, game consoles, etc.) that are connected to the TV supporting universal remote control through an HDMI cable, a pop-up message appears that either lets you switch to the output of the device or lets you set up universal remote control for the device automatically. Note that this function may not be supported depending on the device. For smooth automatic setup of universal remote control, place the Samsung Smart Remote so that it is close to and facing the TV.

When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device.

Editing external devices

Source

You can change the port name for a connected external device or add it to Home Screen.

Move the focus to a connected external device.

Press the up directional button. Then the following functions can be used. (Note that available

functions may differ with the port type.)

●

Edit: Can change the port name of an external device to an actual usage for easy identification.

●

Add to Home: Can add the port of an external device in Home Screen for quick switching.

Using additional functions

You can use the following functions in the Source screen.

●

Guide to device connection (Connection Guide)

●

Registration of external devices in Samsung Smart Remote (Universal remote setup)

This function may not be supported depending on the model or geographical region.

Connection Notes!

When connecting an external device, note the following:

The number of connectors and their names and locations may vary depending on the model.

Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer.

Connection notes for HDMI

●

The following types of HDMI cables are recommended:

–

High-Speed HDMI Cable

–

High-Speed HDMI Cable with Ethernet

●

Use an HDMI cable with a thickness of 17mm or less.

●

Using a non-certified HDMI cable may result in a blank screen or a connection error.

●

Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

●

This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with coaxial cables standardised by the IEEE.

●

Try a cable shorter than 3m to get the best UHD viewing quality.

●

Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. When the PC that does not support HDMI video out, connect your PC with the HDMI-DVI cable.

Connection notes for audio devices

●

For better audio quality, it is a good idea to use an AV receiver.

●

Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Sound Output to something other than TV Speaker.

●

An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

Connection notes for computers

●

As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, disable file sharing.

●

Your PC and Smart TV must be connected to each other on the same network.

Connection notes for mobile devices

●

To use the Screen Mirroring function, the mobile device must support a mirroring function such as AllShare Cast or Screen Mirroring. To check whether your mobile device supports the mirroring function, please visit the mobile device manufacturer's website.

●

To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile device supports Wi-Fi Direct.

●

The mobile device and your Smart TV must be connected with each other in the same network.

●

The video or audio may intermittently stop depending on network conditions.

About the Samsung Smart Remote (Voice Interaction version)

This function may not be supported depending on the model or geographical region. This function is available for the

remote control with a microphone.

Directional pad (up/down/left/right)

Select

Button Description

(Voice recognition)

123 (Number pad)

Runs Voice Interaction. Press the button, say a voice command, and then release the button to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.

When pressed, a number strip appears on the screen. Select numbers and then select Done to enter a numeric value. Use to change

the channel, enter a PIN, enter a ZIP code, etc. If the Colour Button appears with a number strip on the screen, select the Colour Button and then select a specific color by using the directional pad (up/down/left/right). Use this to access additional options that are specific according to the feature in use.

/ EXTRA (colour/

extra)

Directional pad (up/ down/left/right)

Select

(Return)

(Smart Hub) Press to return to the Home Screen.

(Play/pause)

VOL (Volume)

CH (Channel)

Use these coloured buttons to access additional options specific to the feature in use. / While watching content, press to display extra information from the content provider.

Moves the focus, and changes the values seen on the TV's menu.

Selects or runs a focused item. When pressed while you are watching content, detailed programme information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a programme, the previous channel appears.

When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel List screen appears.

This function may not be supported depending on the model or geographical region. This function is available for the remote control with a microphone.

The image, buttons and functions of the Samsung Smart Remote may differ with the model.

Use the Samsung Smart Remote at a distance of less than 6m. The usable distance may differ with the wireless environmental conditions.

To use the Samsung Smart Remote through the external device, it is required to configure its settings.

About the Samsung Smart Remote

This function may differ with the model or geographical region.

Directional pad (up/down/left/right)

Select