SAGEMCOM IB1100E User Manual
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Dear Customer
You have just purchased our product and we thank you for the trust you have placed in us.
This user guide contains all the recommendations, descriptions and tips for using your machine.
For your safety and comfort, we urge you to carefully read the chapter “Safety”, page 5 before attempting use.
Rules for using symbols
This document makes use of symbols designed to help the reader identify the information supplied:
Symbol Definition
Indicates important safety information.
CAUTION
Warning
Failure to respect these notes may lead to serious or even fatal injury. Read these
notes carefully. You will find them in the Safety section of this manual.
Indicates important safety information.
Failure to respect these notes may lead to minor to moderate injury, or damage to
the apparatus or equipment. Read these notes carefully. You will find them in the
Safety section of this manual.
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Table of contents
Dear Customer.............................................................................................................................................3
Rules for using symbols ........................................................................................................................................3
Safety............................................................................................................................................................ 5
Safety Instructions of IB1100E product................................................................................................................5
Regulatory information ..........................................................................................................................................5
Certifications in Europe ........................................................................................................................................................... 5
Wi-Fi wireless network ............................................................................................................................................................ 5
Location conditions................................................................................................................................................6
Precautions for use ................................................................................................................................................6
Operating environment............................................................................................................................................................ 6
Precautions for using the machine..........................................................................................................................................6
Safety information ..................................................................................................................................................7
Safety during operation ...........................................................................................................................................................7
Environment ............................................................................................................................................................8
Packaging................................................................................................................................................................................ 8
The product ............................................................................................................................................................................. 8
Energy saving and Energy Star............................................................................................................................................... 8
Registered trademarks ...........................................................................................................................................8
Presentation of the machine ......................................................................................................................9
Description of the machine....................................................................................................................................9
Description of the LCD screen .............................................................................................................................................. 10
Installation ................................................................................................................................................. 11
Packaging contents ..............................................................................................................................................11
Installing the machine ..........................................................................................................................................11
Starting up the machine .......................................................................................................................................12
Network connection..............................................................................................................................................12
Wi-Fi wireless connection (WPS) ..........................................................................................................................................13
Connection via a network cable ............................................................................................................................................ 14
Advanced connections ..........................................................................................................................................................15
Using the machine .................................................................................................................................... 18
Loading documents..............................................................................................................................................18
Use of services......................................................................................................................................................19
Using tree structure services ..............................................................................................................................20
Browsing through the tree structure ...................................................................................................................................... 20
Level information................................................................................................................................................................... 20
Multiple service providers....................................................................................................................................21
Pairing ................................................................................................................................................................................... 21
Termination ...........................................................................................................................................................................21
Scanning to a USB flash drive.............................................................................................................................22
Web interface............................................................................................................................................. 23
Standby..................................................................................................................................................................24
Maintenance and incidents ...................................................................................................................... 25
Maintenance ..........................................................................................................................................................25
General information............................................................................................................................................................... 25
Cleaning ................................................................................................................................................................................25
Removing paper jams...........................................................................................................................................26
Several sheets of paper taken at the same time ................................................................................................27
Error messages.....................................................................................................................................................27
Error code..............................................................................................................................................................28
Maintenance menu................................................................................................................................................28
Software updating.................................................................................................................................................31
Machine recovery..................................................................................................................................................31
Packing and transporting the machine...............................................................................................................32
Frequently asked questions ................................................................................................................................33
1- Your machine's website cannot be accessed ................................................................................................................... 33
2 - Your machine's Internet connection via a proxy does not work ....................................................................................... 33
Characteristics .......................................................................................................................................... 34
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Safety
Safety Instructions of IB1100E product
Before connecting your machine, check that the mains plug to which you are connecting the machine complies
with the indications on the information label (voltage, current, frequency of electricity network) on the machine. This
machine must be connected to a single-phase mains power supply.
Do not connect your machine to a loose, damaged or defective power socket, as you could get an electric shock. The
machine should not be installed directly on the ground.
Only use the supplied power adapter and power cord, connect it to the main socket according to the installation
instructions provided in this booklet and the indications on the identification label affixed to it (voltage, current, electric
network frequency). As a safety measure, you can use the power adaptors to cut off the 230V current in case of danger.
They must be located near to the device, and must be easily accessible.
The machine's power plug may be the only means of disconnecting from the electricity supply. As a result, the
following precautions must be taken: the machine must be connected to a nearby power plug. The power plug must
remain easily accessible.
Packaging and electrical and electronic equipment (EEE), must be disposed of in accordance with the instructions in
the ENVIRONMENT chapter in this manual.
Connection to local network
Only connect the machine to an Ethernet LAN the wiring of which does not go outside the building and is not subject
to external surges.
Safety
Regulatory information
.GPSGV
Certifications in Europe
The CE mark applied to this product indicates the declaration of
conformity of Sagemcom Documents SAS with the followings applicable
directions of the European Union:
21 October 2009 : Directive 2009/125/CE establishing a framework for the setting of
ecodesign requirements for energy-related products.
12 December 2006 : Directive 2006/95/CE Harmonization of the laws of Member States
relating to low-voltage equipment.
15 December 2004 : Directive 2004/108/CE Harmonization of the laws of Member States
relating to electromagnetic compatibility..
9 March 1999 : Directive 1999/5/EC amended on radio and telecommunications terminal
equipment and mutual recognition of conformity.
The declaration of conformity can be consulted online at
www.sagemcom.com in the "support" section or may be requested from
the following address:
Sagemcom Documents SAS - Customer service department
250, route de l’Empereur - 92848 Rueil-Malmaison Cedex - France
Wi-Fi wireless network
The operation of some safety devices, medical equipment and other sensitive devices may be disrupted by the
machine's transmission power. Make sure to comply with the requirements (or restrictions) for use near such systems.
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The following warning sign indicates that the radio frequency band used is not fully harmonised at European level,
and that the user is required to refer to the existing national regulations in the country of use for any possible restrictions
on use.
For the countries of the European Union, there were some known restrictions especially in Norway (in certain areas),
at the time this manual was issued (see last page).
Safety
Sagemcom disclaims any liability in the event of non-compliance with the existing regulations at the place of
installation, or for any radio interference created with regard to third parties and due to national regulations for this
application not being complied with.
Location conditions
By choosing an appropriate location, you will preserve the longevity of the machine. Ensure that the selected
location has the following characteristics:
• Choose a well-ventilation location.
• Ensure that the machine is not directly exposed to sunlight.
• Do not place the machine in a zone subject to significant differences of temperature or humidity.
• Choose a stable, horizontal surface on which the machine will not be exposed to intense vibrations.
• Do not place the machine near drapes or other flammable objects.
• Choose a location where the risks of splashes of water or other liquids are limited.
• Ensure that this location is dry, clean and dust-free.
Precautions for use
Take account of the important precautions below when using the machine.
Operating environment
The following section describes the operating environment required for the machine:
• Temperature: 10 °C to 32 °C with ambient humidity of between 20 et 80 % (30°C).
Precautions for using the machine
The following section describes the precautions to be taken when using the machine. Failure to comply with these
precautions may result in a risk of fire or electric shock.
• During scanning, never move the machine, never switch the machine off or open its covers.
• Never use objects that generate an electromagnetic field near the machine.
• When disconnecting the mains cable, always take hold of the plug without pulling on the cable.
• Make sure the AC adapter is out of reach of children and pets and placed on a flat, stable surface so that the power
cord cannot be disconnected accidentally.
• Make sure that the power cord is properly plugged into the power supply unit and that it is properly seated in its
housing. It is important to fully insert the connector into its housing.
• Never touch the mains cable with wet hands. You risk getting an electric shock.
• Always disconnect the power cable before moving the machine; Otherwise, you risk damaging the cable and the
machine.
• Always disconnect the mains cable if you do not plan to use the machine for a prolonged period of time.
• Never place objects on the mains cable or the power supply unit.
• Never walk on, or roll equipment wheels over the power cord or the AC adapter.
• Ensure that the machine never lies on the mains cable or the communication cables from any other electrical appliances. Also ensure that no cables are inserted into the machine mechanism. This may prevent the machine from
operating correctly or create a fire hazard.
• Never try to remove a fixed panel or cover. Never modify the machine. Any contact with these circuits may lead to
a risk of electric shock.
• Ensure that all paper clips, staples or other small metal parts do not enter the machine through the openings.
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• Prevent any water or other liquids from being spilled on or near the machine. Any contact of the machine with water
or liquid may cause a risk of fire or electric shock.
• If liquid or a metal part accidentally penetrates the machine, disconnect immediately the mains cable and contact
your retailer.
• If heat, smoke or unusual smells are given off, or abnormal noises are heard, immediately unplug the power cord
and contact your retailer.
• If the machine emits heat, smoke, unusual smells or abnormal noises, disconnect immediately the mains cable and
contact your retailer.
• Avoid using the machine during a thunder storm, as there may be a risk of electrical shock caused by lightening.
Safety information
When using the machine, the following safety precautions must always be respected.
Safety during operation
To ensure continuous safe operation of your equipment, follow these safety instructions at all times (the list below is
non-exhaustive and may be added to or changed without prior notice).
In this section, the following symbols are used:
Indicates a potentially dangerous situation that may lead to serious
CAUTION
Warning
injury if instructions are not followed.
Indicates a potentially dangerous situation that may lead to minor or moderate
injury, or damage the equipment if instructions are not followed.
Safety
CAUTION
• Connect the mains cable directly to the wall socket and never use an extension cord.
• If a suspicious noise is heard from the power socket or power cord, immediately unplug the power cord from the
power socket, taking all the usual precautions, and then contact your dealer.
• Switch off the power and disconnect the power plug (by pulling on the plug and not the cable) if any one of the following situations occur:
– You spill something on the equipment.
– You suspect the equipment needs maintenance or repair.
– The equipment cover is damaged.
– The main cable or the socket is damaged.
Warning
• Protect the equipment from any humidity (rain, snow, etc.).
• When disconnecting the mains cable from the wall socket, always pull on the plug (and not the cable).
• Ensure that paper clips, staples and other small metal parts do not fall into the machine.
• Take care not to cut yourself when working inside the machine to remove paper jams.
• For environmental reasons, do not dispose of the machine at a household waste collection point.
Power supply
The plug must remain near the appliance and easily accessible.
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Environment
Preserving the environment is an essential concern of the manufacturer. The manufacturer wishes to operate
installations that are environmentally-friendly and has chosen to integrate environmental performance in the whole life
cycle of its products, from manufacture to installation, use and elimination.
Safety
Packaging
The presence of the logo (green point) means that a contribution has been paid to an approved
national body, for improving packaging recovery and recycling infrastructures.
To facilitate recycling, please respect the sorting rules in place locally for this type of waste.
The product
The crossed bin symbol on the product indicates that it belongs to the electric and electronic
equipment family.
As such, European regulations require that it be collected selectively:
At distribution points in the event an equivalent item of equipment is purchased.
In collection points available locally (household waste facility, selective collection, etc.).
In this way, you participate in the reuse and recovery of Waste Electrical and Electronic Equipment which may have
potential effects on the environment and human health.
Energy saving and Energy Star
EU legislation on energy conservation:
Your machine consumes less than 0.5 watts in standby mode, and thus complies with European Commission
Regulation No 1275/2008 of 17 December 2008 implementing the European Parliament and Council Directive 2009/
125/EC as regards the Eco-design requirements for the power consumption in standby mode for electrical and
electronic office equipment.
Power consumption is one of the main environmental impacts of electronic products. You can reduce your energy
consumption by adjusting your product's standby options (see section “Standby” en page 24).
The international ENERGY STAR® programme aims at promoting the development and
awareness of low-consumption office equipment.
As an ENERGY STAR® partner, Sagemcom Documents SAS has determined that this
product meets the ENERGY STAR® directives in terms of energy savings.
After a period of inactivity of adjustable duration, your device will automatically switch to
power saving mode.
Registered trademarks
Given the permanent evolution in technology, Sagemcom Documents SAS reserves the right to change the technical
characteristics indicated for this product at any time, without prior notice, and/or to interrupt the production of this
product.
Sagemcom is a registered trademark.
All other brands or product names mentioned as examples or for information are the registered trademarks of their
respective owners.
The information contained in this manual is subject to change without notice.
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Presentation of the machine
Description of the machine
Front view
4
3
2
1
5
6
7
8
9
Back view
14
1 Service button is used to scroll the different
choices or options
2Led
Green to indicate a normal condition
Red to indicate an error condition
Orange to indicate a boot condition
3 LCD screen 10 Master USB connector (USB key)
4 Paper thickness switch 11 Not used
5 Input paper tray 12 LAN connector
6 These buttons, one on either side of the machine,
are used to open the machine.
7 Button to cancel the operation in progress 14 Power cable connection
10
111213
8 Button to validate the operation in progress
9 Output paper tray
13
Setup button is used to activate the WPS pairing
mode of the Wi-Fi.
1 - Presentation of the machine
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Description of the LCD screen
7
123456
10
The LCD screen displays the following:
1 - Presentation of the machine
1 Scanned sheet counter
2 Icon indicating the status of the network cable connection
with the Internet box.
Off: no connection
Flashing: connecting
Steady: connection established
3 Icon indicating the status of the Wi-Fi connection with the
Internet box.
Off: no connection
Flashing: connecting
Steady: connection established
4 Icon used during the Internet connection phase.
5 Icon used during the service provider site connection phase.
6 Icon indicating the service provider services status.
Off: no service enabled
Flashing: downloading of the list of services
Steady: services enabled and available to the user
Rotating: documents being sent
7 Line used to display machine messages up to 16 characters
long. When messages are longer than 16 characters, they
are scrolled on the screen.
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Installation
Packaging contents
The packaging contains the components listed below:
2 - Installation
1 A machine
2 A mains power supply unit
3 A power cable
4 A network cable
5 An installation guide
6 A safety instructions
Installing the machine
1 Unpack the machine and remove all protective shims, as illustrated in the installation guide.
2 Install the machine in a suitable place respecting the safety instructions described in the section Safety [ 5].
3 Unfold the document input and output trays.
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