Sagemcom F@st 4310 User Manual
Reference Manual
F@ST 4310
Sagemcom assiduously monitors technical developments and is constantly seeking to improve its products in
order to let its clients take full advantage of them. It therefore reserves the right to modify its documentation
accordingly without notice.
All brands mentioned in this guide are registered by their respective owners:
• F@ST is a registered trademark.
• Sagemcom is a registered trademark.
• Windows
The purpose of this reference manual is to give users the functions for operating and managing the equipment.
The only access level required (Administrator) is protected by a password and allows one to access these
functions in read and write mode for all the user and network parameters (Login: admin; password: xxxx).
Note
To ease legibility of the reference manual, the term "router" will be used throughout the document to designate
F@ST 4310 equipment.
TM
and Internet ExplorerTM are registered trademarks of Microsoft Corporation.
Configuration of the router by HTTP is described in detail (cf. section 5).
Guide to symbols used in this manual
Symbols Definition
Note
Important
Gives you important information which you must take into account.
Warns you not to do an action, or commit a serious omission.
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How should the document be used?
This reference manual is organised into sections and annexes. These sections and annexes cover the
following subjects.
Section 1 Presentation of F@ST 4310 equipment
Section 2 Description of F@ST 4310 equipment
Section 3 Installation of F@ST 4310 equipment
Section 4 Configuration of network parameters
Section 5 Configuration of the router by HTTP
Section 6 Configuration of the advanced parameters
Section 6 Description of Internet access service
Section 7 Description of TV over ADSL service
Section 8 Updating the application
Annex A Troubleshooting
Annex B EC compliance declaration
Annex C Environment
Annex D Technical Characteristics
Annex E Default configuration
Annex F Glossary
Annex G Connector technology
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Contents
Pages
Guide to symbols used in this manual .........................................................................................................0-1
How should the document be used? ............................................................................................................0-2
Contents........................................................................................................................................................... 0-3
1. Introduction ............................................................................................................................... 1-1
1.1 Presentation ..................................................................................................................................... 1-2
1.1.1 Connection ........................................................................................................................................... 1-2
1.1.2 Characteristic ....................................................................................................................................... 1-3
1.2 Composition of router pack .............................................................................................................. 1-4
1.3 (Minimum) prerequisites ................................................................................................................... 1-5
2. Description and connection of router ..................................................................................... 2-1
2.1 Description ....................................................................................................................................... 2-2
2.1.1 Connectors .......................................................................................................................................... 2-3
2.1.2 LEDs and buttons ................................................................................................................................ 2-4
2.2 Connecting the ports of your router .................................................................................................. 2-6
2.3 Installation of your F@ST 4310 ........................................................................................................ 2-7
2.3.1 Powering up ......................................................................................................................................... 2-7
2.3.2 Connecting the ADSL cable ................................................................................................................. 2-7
2.3.3 Connecting to your computer ............................................................................................................... 2-8
2.3.4 Connecting the Ethernet interface of your router to your TV decoder ................................................. 2-9
2.3.5 Connecting the USB interface of your router ....................................................................................... 2-9
2.4 Installation safety instructions ........................................................................................................ 2-10
3. Installing and configuring
the F@ST 4310 router3-1
4. Configuration of network parameters ..................................................................................... 4-1
4.1 Configuring as a DHCP client ........................................................................................................... 4-3
4.2 Status of the DHCP server ............................................................................................................... 4-4
4.3 Data of the DHCP client ................................................................................................................... 4-5
5. Information / Configuration...................................................................................................... 5-1
5.1 Accessing the welcome screen ........................................................................................................ 5-2
5.2 Recommendations ........................................................................................................................... 5-4
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5.3 ADSL connection status ................................................................................................................... 5-5
5.4 Display frame ................................................................................................................................... 5-5
5.5 Device Info ....................................................................................................................................... 5-6
5.5.1 Summary ............................................................................................................................................. 5-6
5.5.2 WAN .................................................................................................................................................... 5-7
5.5.3 3G Status ............................................................................................................................................. 5-8
5.5.4 Statistics .............................................................................................................................................. 5-8
5.5.5 Route ................................................................................................................................................. 5-13
5.5.6 ARP ................................................................................................................................................... 5-14
5.5.7 DHCP ................................................................................................................................................. 5-15
5.6 Internet Connection ........................................................................................................................ 5-16
5.7 Advanced Setup ............................................................................................................................. 5-17
5.7.1 Layer2 Interface ................................................................................................................................. 5-18
5.7.2 WAN Service ..................................................................................................................................... 5-23
5.7.3 3G Config ........................................................................................................................................... 5-47
5.7.4 LAN .................................................................................................................................................... 5-48
5.7.5 NAT .................................................................................................................................................... 5-50
5.7.6 Security .............................................................................................................................................. 5-57
5.7.7 Parental Control ................................................................................................................................. 5-61
5.7.8 Quality of Service ............................................................................................................................... 5-64
5.7.9 Routing .............................................................................................................................................. 5-72
5.7.10 DNS ................................................................................................................................................... 5-75
5.7.11 DSL .................................................................................................................................................... 5-78
5.7.12 Upnp .................................................................................................................................................. 5-81
5.7.13 DNS Proxy ......................................................................................................................................... 5-82
5.7.14 Interface Grouping ............................................................................................................................. 5-83
5.7.15 Certificate ........................................................................................................................................... 5-86
5.7.16 Power Management ........................................................................................................................... 5-90
5.7.17 Multicast ............................................................................................................................................. 5-91
5.8 Wireless .......................................................................................................................................... 5-93
5.8.1 Basic .................................................................................................................................................. 5-93
5.8.2 Security .............................................................................................................................................. 5-96
5.8.3 MAC Filter ........................................................................................................................................ 5-108
5.8.4 Wireless Bridge ................................................................................................................................ 5-110
5.8.5 Advanced ......................................................................................................................................... 5-111
5.8.6 Station Info ....................................................................................................................................... 5-115
5.9 Multimedia .................................................................................................................................... 5-116
5.9.1 Print Server ...................................................................................................................................... 5-116
5.9.2 Storage Service ............................................................................................................................... 5-116
5.10Diagnostics .................................................................................................................................. 5-119
5.11Management ................................................................................................................................ 5-120
5.11.1 Settings ............................................................................................................................................ 5-120
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5.11.2 System Log ...................................................................................................................................... 5-125
5.11.3 Security Log ..................................................................................................................................... 5-128
5.11.4 TR-069 Client ................................................................................................................................... 5-129
5.11.5 Internet Time .................................................................................................................................... 5-130
5.11.6 Access Control ................................................................................................................................. 5-131
5.11.7 Update Software .............................................................................................................................. 5-132
5.11.8 Reboot ............................................................................................................................................. 5-133
6. Internet access service............................................................................................................. 6-1
7. TV over ADSL service............................................................................................................... 7-1
7.1 Introduction ....................................................................................................................................... 7-2
7.2 Access to the optional TV over ADSL service .................................................................................. 7-2
8. Updating the firmware .............................................................................................................. 8-1
Annex A - Troubleshooting.............................................................................................................A-1
A.1 Checking the assignment of an IP address ...................................................................................... A-2
A.2 Front panel LEDs ............................................................................................................................. A-3
A.3 Supervising your router .................................................................................................................... A-4
A.4 Diagnostics tool ................................................................................................................................ A-5
A.5 Interpreting the LEDs ....................................................................................................................... A-6
A.5.1 The "ADSL" LED blinks slowly ............................................................................................................. A-6
A.5.2 "Wi-Fi" LED off ..................................................................................................................................... A-6
A.5.3 All LEDs are off .................................................................................................................................... A-6
A.6 Restarting your router ....................................................................................................................... A-7
A.7 Resetting factory configuration ......................................................................................................... A-7
A.8 Offline mode ..................................................................................................................................... A-8
Annex B - Warnings for safety........................................................................................................B-1
B.1 Warnings for safety .......................................................................................................................... B-2
B.1.1 Safety levels in relation to the case ..................................................................................................... B-2
B.2 EC compliance declaration ............................................................................................................... B-2
Annex C - Environment ...................................................................................................................C-1
C.1 Directive E 2002/96/CE ................................................................................................................... C-2
Annex D - Technical Characteristics..............................................................................................D-1
D.1 Mechanics; Display ......................................................................................................................... D-2
D.2 Characteristics of the different interfaces ........................................................................................ D-3
D.3 Environmental characteristics ......................................................................................................... D-5
D.4 Application and protocols ................................................................................................................ D-6
Annex E - Default configuration .....................................................................................................E-1
E.1 Default username and password ...................................................................................................... E-2
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E.2 Default configuration for the local network(LAN) .............................................................................. E-2
E.3 Default configuration for the local wireless network (WLAN) ........................................................... E-2
Annex F - Glossary .......................................................................................................................... F-1
Annex G - Connector Technology..................................................................................................G-1
G.1 Pinouts of the LINE connector ......................................................................................................... G-2
G.2 Pinouts of the PWR connector ........................................................................................................ G-3
G.3 Pinouts of the LAN1, LAN2, LAN3 and LAN4 connectors ............................................................... G-4
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1. Introduction
This section covers • presentation of the F@ST 4310 router § 1.1
• composition of the packaging § 1.2
• required hardware and software § 1.3
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1- Introduction
1WAN
+
-
RESET
2
34DSL
RJ11
RJ11
RJ45
RJ45
PHONE
Filter/Spitter
LINE
MODEM
Line
wall socket
PWR
Phone set
Mains Adapter
with its lead
Mains
wall socket
OR
Not included
1.1 Presentation
This reference manual is dedicated to the F@ST 4310 equipment. This equipment is a router which gives
users broadband Internet access from their computer or their game console by various Ethernet (10 or 100
BASE-T) or Wi-Fi (IEEE 802.11n) interfaces via an ADSL/ADSL2/ ADSL2+ network.
Using these interfaces, this router enables you both to surf the Internet and to watch television. It also allows
give phone calls over the Internet from an IP SIP telephone linked by Wi-Fi to your router.
Important
F@ST 4310 products adapt the ADSL function respectively for POTS (UIT
G.992.1/3/5 - Annex A) and for ISDN (UIT G.992.1/3/5 - Annex B).
1.1.1 Connection
Connecting your router
Make the connections as shown in the diagram below.
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1- Introduction
1.1.2 Characteristic
Its principal characteristics and functions are as follows:
• High-performance secure Bridge/Router with ADSL/ADSL2/ADSL2+ and Fast Ethernet (for FTTH)
interfaces,
• User access:
- 4 x 10/100BT Ethernet ports,
- 1 Wi-Fi interface (802.11n),
- 2 USB 2.0.,
- HSDPA backup,
- Samba server,
- DLNA server v 1.5.
• DHCP Client/Server/Relay,
• DNS Server/Relay,
• Access control (FTP/TELNET/HTTP/SSH Client),
• NAT/PAT router - FTP Compatibility, IRC, Net2Phone, Netbios, DNS, Netmeeting, VPN passthrough
(IPSec, IKE, PPTP, L2TP), CUSeeMe, RealAudio, Microsoft IM and others,
• Security,
• Firewall,
• Spanning tree,
• Multi-VC ATM and ATM Quality of service (CBR, UBR, VBR),
• UPnP,
• TR069,
• QoS,
• Upgrade Firmware (Local and Remote),
• Backup/Restore and Upgrade configuration file (Local and Remote).
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1- Introduction
5
4
32
1
7
6
1.2 Composition of router pack
The router pack is composed of the following elements (present content may vary):
Item Description
1 F@ST 4310 router
2 Mains adapter
3 ADSL RJ11/11 FDT line cable (length = 3 m) used to connect your router to your telephone line
Ethernet RJ45/RJ45 cable (length = 1.75 m) used to connect your router to the Ethernet port of
4
your computer
5 Quick Installation Guide
6 Filter/Splitter used to connect one phone set and your router to your telephone line*
7 Microfilter used to connect another phone set to your telephone line*
* Option depending on pack content requested
Note
Incomplete or damaged supply
If on its receipt the equipment is damaged or incomplete, contact your supplier.
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1- Introduction
1.3 (Minimum) prerequisites
Using a router requires a minimum of:
• a computer equipped with:
- a Wi-Fi 802.11n interface,
or
- an Ethernet interface (10/100BASE-T).
• a WEB browser (Internet Explorer version 8 or higher recommended, Google Chrome, Firefox, Safari).
The minimum configuration of your computer must be:
• for Windows: Pentium IV, 2,8 GHz, RAM: 1Go,
• for MacOS: Power PC G5, 2,5GHz, RAM: 1Go,
• a monitor of minimum resolution: 1024 x 768.
If you wish to use the Wi-Fi function (standard IEEE 802.11n), you must have the Wi-Fi Standard pack (see
Annex G for use of Wi-Fi).
Note
Before installing the router, we advise you to uninstall any modem or other router
(for example, an ADSL router).
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1- Introduction
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2. Description and connection of router
This section covers • the description of your router § 2.1
• connecting the ports of your router § 2.2
• installing your router § 2.3
• installation safety instructions § 2.4
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2- Description and connection of router
2.1 Description
The following figure gives an overview of a router F@ST 4310.
Figure 2.1 - Overview of case
This case consists principally of a lid and a base. Inside is a printed circuit equipped with electronic
components.
The front face of the lid has ten display LEDs (see § 2.1.2).
The base has the LED ideograms and the manufacturer logo.
Behind the base is a label on which the product's identification code, serial number and barcode are shown.
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2.1.1 Connectors
2- Description and connection of router
Marking Meaning
LINE
LAN x
(1 to 4)
WAN
RESET
USB
Power
RJ11 connector - 6 pts. This connector is identified by the colour grey.
It is used for the connection to an ADSL line (WAN interface).
RJ45 connectors - 8 pts (10/100BASE-T Ethernet Interface). These connectors are
identified by the colour yellow.
They are used to connect to a computer or a television set (via a TV/Video Decoder).
RJ45 connector - 8 pts (10/100BASE-T Ethernet Interface). This connector is
identified by the color red.
FTTH dedicated port
This button allows the router to be reset to the factory configuration (see § A.7).
This operation deletes the entire personalised configuration of your router: Password,
Configuration, etc..
“Master” USB type A female connector (USB Interface ) used for “Memory sharing”
and “Printer sharing”
Miniature jack fixed connector.
This connector enables the router to be supplied with direct current from a mains
adapter unit.
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2- Description and connection of router
2.1.2 LEDs and buttons
2.1.2.1 On the front panel
The following table describes the meaning of the LEDs on the front panel of the router:
LED Status Meaning
Off Power Off
Power
ADSL
Internet
WLAN
Green Power On
Red Router in rescue mode
Green steady ADSL Up
• ADSL Synchronisation in progress
Green blinking
Off
Green steady The Internet account is configured
Green blinking Tx/Rx traffic
Red Invalid or unauthorised Internet account
Off Wi-Fi deactivated
Green steady Wi-Fi activated
Green blinking Wi-Fi Tx/Rx
or
• down
• Power Off
or
• The Internet account must be configured
or
• Bridge mode
Off No link detected on the Ethernet port
LAN x
(1 to 4)
USB
TV
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Green steady Ethernet port has detected a link with 100 Mbps device
Green blinking Tx/Rx traffic at 100 Mbps
Off No USB connection
Green steady USB connection available
Green blinking USB connection reading in progress
Green steady activated
Green blinking Playing IPTV
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2.1.2.2 On the right panel
2- Description and connection of router
The following table describes the meaning of the buttons on the right panel of the router:
Button Action
This button allows the router to switch to easy-pairing mode.
WPS
This button allows to activate or deactivate the WiFi connection.
WLAN
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2- Description and connection of router
Computers associated with the 802.11n Wi-Fi network
FTTH cable
USB Interface used to "Memory Sharing"
and "Printer sharing"
2.2 Connecting the ports of your router
Figure 2.2 - Interconnection of ports of F@ST 4310
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2- Description and connection of router
L
i
n
e
c
a
b
l
e
2.3 Installation of your F@ST 4310
2.3.1 Powering up
1. First connect the end of the mains adapter lead, supplied with the equipment, to the Power socket on
your router.
2. Connect the other end of the mains adapter lead to a nearby power outlet.
3. The router switches on automatically.
4. The LED will light up first, followed by the four Ethernet LEDs (1 to 4), then these last four LEDs will
be off. The and Ethernet (which corresponds to the connected interface) LEDs should be steady
and the LED blinks during the establishment of the ADSL link, then steadies like the LED.
The LED goes from blinking to steady when a PPP session has been created successfully.
Note
The powering up process lasts around one minute.
2.3.2 Connecting the ADSL cable
1. Connect one end of the RJ11/RJ11 cable supplied with the equipment to the LINE socket of your
router.
2. Connect the other end of the cable as shown in the following figure.
Figure 2.3 - ADSL line / Power Supply Connection
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2- Description and connection of router
2.3.3 Connecting to your computer
Two kinds of connection can be made:
• Connection of the Ethernet interface of your router to your computer.
• Connection of the WLAN (Wi-Fi) interface to your computer.
2.3.3.1 Connecting the Ethernet interface of your router to your computer
1. Connect the end of the yellow Ethernet cable (RJ45/RJ45) supplied in the pack to the Ethernet fixed
connector (marked LAN1, LAN2, LAN3 or LAN4) of your router.
2. Connect the other end of the cable to your computer.
2.3.3.2 Connecting the Wi-Fi interface of your router to your computer
Wireless linking enables the router to be connected to your computer.
To make this connection you must have a Wi-Fi pack (option). This pack comprises the following elements:
• Wi-Fi 188470912 key (Dongle) in an anti-static plastic bag,
• CD-ROM.
Inserting a USB Wi-Fi key in your computer
This key should only be connected to your computer during installation of the Wi-Fi drivers (standard
802.11n) (see Quick Installation Guide).
Note
You can also use the Wi-Fi adapter incorporated in your computer.
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2- Description and connection of router
2.3.4 Connecting the Ethernet interface of your router to your TV decoder
1. Connect the end of the yellow Ethernet cable (RJ45/RJ45) supplied in the pack to the Ethernet fixed
connector (marked LAN1, LAN2, LAN3 or LAN4) of your router.
2. Connect the other end of the cable to a TV decoder.
Note
For connection to the decoder, refer to the manufacturer's documentation.
2.3.5 Connecting the USB interface of your router
1. Connect the end of the USB cable (type B Slave female USB Connector) to the USB interface of your
router.
2. Connect the other end of the cable to your USB material (printer, Flash memory, USB key or hard disk).
Figure 2.4 - USB Interface Connection
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2- Description and connection of router
2.4 Installation safety instructions
Power supply source
• Do not cover the router’s mains adapter.
• The router comes with its own mains adapter. Do not use another adapter.
• This class II adapter does not need to be grounded (earthed). The connection to the electrical network
should comply with the indications given on the label.
• Use a readily accessible mains outlet located near the router. The power supply cord is 1.5 m long.
• Arrange the power supply cord in such a way as to avoid any accidental power cut to the router.
• The router is designed to be connected to a GG- (ground-to-ground) or GN- (ground-toneutral) type
power supply network.
• The router is not designed to be connected to an electrical installation with IT type diagram (neutral
connected to earth through an impedance).
• Protection against short-circuits and leaks between the phase, neutral and earth should be provided by
the building’s electrical installation. The power supply circuit for this equipment should be fitted with 16 A
overcurrent protection and differential protection.
• Connect the router to the mains via a readily accessible wall socket ensuring the electric cutting.
Location conditions
By choosing an appropriate location, you will preserve the longevity of the device. Ensure that the selected
location has the following characteristics:
• Install and use the router inside a building.
• The room temperature must not exceed 45°C.
• The router can be placed on a desktop or fixed vertically in its wall mounting.
• Do not expose the router to strong sunlight or place it near a substantial source of heat.
• Do not place the router in an environment where it could be subjected to considerable steam
condensation.
• Do not expose the router to splashes of water.
• Do not cover the router’s casing.
• Do not use the router or its peripherals for outdoor transmissions.
Maintenance
• Never open the casing. This must be done only by qualified personnel approved by your supplier.
• Do not use liquid or aerosol cleaning agents.
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3. Installing and configuring the F@ST 4310 router
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3- Installing and configuring the F@ST 4310 router
For the installation of the F@ST 4310,
please refer to the Quick Installation Guide of this product.
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4. Configuration of network parameters
This section covers • configuring as a DHCP client § 4.1
• reading status of the DHCP server § 4.2
• reading data of the DHCP client § 4.3
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4- Configuration of network parameters
The aim of this section is:
1. to configure your computer so that it is able to communicate with your router.
2. to display the "Networks" parameters of your router.
Your router implements the DHCP (Dynamic Host Configuration Protocol) server, relay and client functions
in accordance with RFC 2131 and RFC 3132, whereas the computer connected directly to the router or via
a local network by its LAN interface implements only the DHCP client function.
On receipt of a DHCP query from your computer (see ), whether or not it is connected to your router,
the latter responds by indicating:
• an address from the range defined in the configuration,
• the sub-network mask,
• the default gateway (address of your router),
• the address of the gateway as DNS server. The "DNS Relay" function is activated automatically.
Note
Important
The configured range of IP addresses must be the same in the sub-network as in
the LAN interface.
It is imperative that your computer is configured as a DHCP client or that it has a
fixed IP address in the configuration range defined by the DHCP server.
Configuration as a DHCP client is the more commonly used solution.
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4- Configuration of network parameters
4.1 Configuring as a DHCP client
In Windows XP
1. Click on Start > Control Panel > Network Connections.
2. Right-click the appropriate network, and then select Properties.
The Local Area Connection Properties appears.
3. Select the protocol TCP/IP of the network card, and then click the Properties button.
The screen Internet Protocol (TCP/IP) Properties appears.
4. Select the General tab, then the case "Obtain an IP address automatically" and the case "Obtain
the addresses of the DNS servers automatically".
5. Click the OK button to confirm your choice.
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4- Configuration of network parameters
4.2 Status of the DHCP server
To obtain the status of the DHCP server:
1. Open your browser.
2. Enter the router’s IP address (by default http://192.168.1.1) or enter the following URL
http://myrouter
3. In the login screen that appears, enter "admin" in the "User Name" field and the "Password" field (see
note).
Note
The User name and Password values are written on the label.
4. Click on the OK button to validate.
5. Select Advanced Setup menu, then select the LAN menu.
The following screen appears:
Field Description Display
IP Address Displays the sub-network address. 192.168.1.1
Subnet Mask Displays the sub-network mask of the IP network. 255.255.255.0
Displays the first address attributed by the DHCP server.
Start IP Address
End IP Address
Leased Time (hour)
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Note: This IP address must belong to the same
sub-network as that of the local network.
Displays the last address attributed by the DHCP server.
Note: This IP address must belong to the same
sub-network as that of the local network.
Displays the period (in hours) for obtaining an IP address
for a terminal.
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192.168.1.2
192.168.1.254
24
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