Sagemcom Fast Plug 500 User Manual

F@ST PLUG 500 PREMIUM

USER GUIDE

F@ST PLUG 500 PREMIUM

Dear customer,

You have just acquired a new generation Sagemcom PLC adapter (Power Line Communication) and thank you for placing your confidence in us.

This device has been manufactured with the utmost care. If you should have difficulties in operating it, we recommend that you consult this user manual.

This product follows a strategy of continuous development. We reserve the right to make changes without notice, modifications and improvements to the products described in this user manual.

To operate the device safely and easily, please read carefully the paragraph “Recommendations and safety instructions”, page 3.

The CE label confirms that the product complies with the 1999/5/EC regulations of the European Union Parliament regarding wireless systems and telecommunications.

The declaration of compliance may be looked up on the www.sagemcom.com website section «Support», or can be obtained from the following address :

Sagemcom is a registered trademark.

Sagemcom Broadband SAS

250, route de l'Empereur

92848 Rueil-Malmaison Cedex - France

F@ST PLUG 500 PREMIUM

Recommendations and safety instructions

This device is intended to be connected to the AC power line. For installation instructions, please refer to the installation section of this guide. The following precautions should be taken when using this product.

• Read all instructions including the safety leaflet before installing and operating this product.

• Follow all warnings and instructions marked on the product.

• Unplug the device from the wall outlet before cleaning. Use a damp cloth for cleaning.

• Do not use liquid cleaners or aerosol cleaners.

• Do not operate this product near water.

• This product should never be placed near or over a radiator or heat register.

• Do not use an extension cord between the device and the AC power source.

• Only a qualified technician should service this product. Opening or removing covers may result in exposure to dangerous

voltage points or other risks.

• Do not plug the device into a power strip or surge protector because these devices may consist of filter and impair signal.

• Avoid plugging the device right next to noisy sources such as cell phone charger, Halogen lamps, vacuum cleaner, etc. These

cases result in sub-optimal transmission speed.

• Unplug the device from the wall outlet and refer the product to qualified service personnel for the following conditions:

- If liquid has been spilled into the product

- If the product has been exposed to rain or water

- If the product does not operate normally when the operating instructions are followed

- If the product exhibits a distinct change in performance

Recommendations and safety

instructions .............................. 3

F@ST PLUG 500 PREMIUM

Tips & Tricks .......................... 17

Quick install ........................................ 17

Using Other Powerline Devices ........... 19

Power Saving Mode ............................ 20

Improve the Transmission Capacity .... 21

Contents .................................. 4

Discover... ............................... 5

Box Content .......................................... 5

Applications .......................................... 6

Getting to Know the Adapter ................. 7

Set up a network... ................. 11

The role of the Security Button ............ 12

Forming a new HomePlug 

AV logical network with 2 devices ....... 13

Joining an existing HomePlug 

Troubleshooting .................................. 22

Environnement ....................... 23

Packaging ........................................... 23

The product ........................................ 23

Appendix ................................ 24

Specifications ..................................... 24

AV logical network .............................. 15

Leaving an AV logical network ............ 16

F@ST PLUG 500 PREMIUM

2 x -

F@ST PLUG 500 PREMIUM

2 x - RJ45 Ethernet cable

1 x - Quick Start guide

1 x - Safety Leaflet

Discover...

Box Content

F@ST PLUG 500 PREMIUM

Room

Living-room

Hall

Apartment

Desktop

Set-Top-box / TV

IP Phone

Router

Game station

Internet / Phone

Electrical circuit

Applications

The F@ST PLUG 500 PREMIUM is a pass-through PLC adapter.

It relies on the household power line to transmit data over your Local Area Network (LAN).

It can be plugged directly into the power socket and therefore requires no additional wiring or special installation procedure. The device also provides a female socket in which you can directly connect your equipment or a power strip, allowing you to save a socket space.

The F@ST PLUG 500 PREMIUM adapters are the ideal solution to help you establish a high-speed network that supports video, voice and data without wiring and drilling.

They are suitable for a wide range of both residential (at home) and commercial (offices, apartments, hotels, warehouses…) network applications.

The F@ST PLUG 500 PREMIUM adapters can reduce their consumption automatically by entering power save mode when they are not in use.

F@ST PLUG 500 PREMIUM

Getting to Know the Adapter

The Ethernet Interface

Ethernet: The Ethernet port connects to an Ethernet network cable. The other end of the cable connects to your computer or other Ethernet-enabled network device.

The Adapter's Buttons

The following figure shows the adapter's buttons.

Security Button: To join or leave a HomePlug AV Logical Network (AVLN).

• Pressing and holding the Security button for less than 2

seconds makes the adapter a member of the existing AVLN (refer to the “Joining an existing HomePlug AV logical network” section on page 15).

• Pressing and holding the Security button for more than 10

seconds randomizes the encryption keyword (refer to the “Leaving an AV logical network” section on page 16).

Security

Reset

Reset: Restore the settings to the factory default.

The Adapter's LEDs

Note The F@ST PLUG 500 PREMIUM devices will wake-up

automatically from the power saving mode when network activity is detected.

All adapters' LEDs are located on the front panel.

There are 3 LEDs to indicate the adapter's status.

The following table describes the LEDs on the device.

F@ST PLUG 500 PREMIUM

250

F@ST PLUG 500 PREMIUM

Power

LED Color Behavior Description

On System runs normally.

System enters the power saving mode (blinks every 15s) or,

Flashing

Off The PLC adapter is powered off.

System is resetting or,

System is in the process of password synchronization (blinks every 1s).

Ethernet

LED Color Behavior Description

On Ethernet connection has been established.

Flashing Data is being transmitted.

Off No Ethernet connection.

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