SAGEMCOM Fast 2864 User Manual

Router

User’s Guide

Model F@st™2864

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Contents

INTRODUCTION.....................................................................................................................................1

Features of the Sagemcom Router ................................................................................................1

Router Features..........................................................................................................................1

Security Features........................................................................................................................2

Remote Configuration & Management ........................................................................................2

Advanced Router Functions........................................................................................................2

Minimum System Requirements ....................................................................................................2

General Safety Guidelines..............................................................................................................3

PHYSICAL INSTALLATION....................................................................................................................4

Minimum System Requirements ....................................................................................................4

Router Construction.......................................................................................................................4

Connectors.................................................................................................................................4

LEDs / Push Buttons...................................................................................................................6

Hardware Installation......................................................................................................................7

Basic Installation Procedure........................................................................................................7

Wall Mounting Router (Optional) .................................................................................................7

Installing Line Filters...................................................................................................................8

Connecting Cables .....................................................................................................................9

SAGEMCOM ROUTER SETUP............................................................................................................. 10

Before Configuring the Router.....................................................................................................10

Connecting to the Router.............................................................................................................11

Configuring PPPoE Connection................................................................................................12

Changing the User Name and Password...................................................................................13

Configuring your Wireless Settings ...........................................................................................14

MONITORING ROUTER HEALTH ........................................................................................................ 15

Home Networking Devices........................................................................................................ 15

Statistics...................................................................................................................................16

System Logs............................................................................................................................. 17

TROUBLESHOOTING .......................................................................................................................... 18

Basic Troubleshooting Steps.......................................................................................................18

Interpreting the LED Display........................................................................................................19

Resolving Specific Issues............................................................................................................20

Contacting Technical Support .....................................................................................................20

Model F@st™2864 Router User’s Guide Introduction

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Chapter 1

Chapter 1Chapter 1

Chapter 1

Introduction

IntroductionIntroduction

Introduction

Congratulations on the purchase of the Sagemcom Router. The Sagemcom Router (Router) is a powerful
yet simple communication device for connecting your computer or local area network (LAN) to the
Internet. This manual covers the Sagemcom model F@st™2864 Router.

Sagemcom F@st™2864

Features of the Sagemcom Router

Your Router provides high-speed Internet and corporate network access to homes, networked home
offices, and small offices. In addition, if you are working from a branch office, the Router provides a fast
and effective means of communicating over a remote LAN with the main office. The Router can also be
used to connect the corporate LAN to the Internet over the WAN.

Router Features

• Interfaces

• Four RJ45 10/100/1000 BaseT Ethernet LAN ports

• One RJ45 10/100/1000 BaseT Ethernet WAN port

• One RJ-11 VDSL2/ADSL/2/2+ Interface

• One HPNA 3.1 LAN or WAN coax interface

• Two USB 2.0 host ports (supports storage devices and printers)

• One Wireless 802.11 b/g/n access point

• Wireless Features

• 802.11 b/g/n with 2x3 radio configuration using internal antennas

• Utilizes 2.4GHz radio band

• Multiple SSIDs

• WPS (WiFi Protected Setup)

• WMMTM, WMMTM PowerSave

• Wireless Security:

• Wi-Fi Protected Access (WPATM, WPA2TM)

• WEP64/128

• TKIP encryption

• MAC Address Filtering

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Model F@st™2864 Router User’s Guide Introduction

2

Security Features

• Password-protected Configuration
Password protection prevents unauthorized users from modifying the Router’s configuration settings.

• NAT Protection
Network Address Port Translation (NAPT) and a secure firewall to protect your data while your
computer is connected to the Internet.

• Stateful Inspection Firewall
All incoming data packets are monitored and all incoming server requests are filtered, thus protecting
your network from malicious attacks from external sources.

• Attack Protection System
Attacks can flood your Internet connection with invalid data packets and connection requests, using so
much bandwidth and so many resources that Internet access becomes unavailable. The Router
incorporates protection against these types of attacks as well as other common hacker attacks.

• Virtual Private Network
Virtual Private Network allows remote users to establish a secure connection to a corporate network
by setting pass-through of the three most commonly used VPN protocols: PPTP, L2TP, and IPSec.

Remote Configuration & Management

• TR-069/TR-098 Remote Management
Standards based TR-069/TR-098 allow the F@st™2864 to be remotely managed by the ISP.

• UPnP Support
Universal Plug and Play (UPnP) allows automatic discovery and configuration of the Sagemcom
Router. UPnP is supported by Windows XP and later operating systems.

Advanced Router Functions

• DMZ
One computer on your local network can be configured to allow unrestricted two-way communication
with servers or individual users on the Internet. This provides the ability to run programs that are
incompatible with firewalls.

• Port Forwarding
Port Forwarding provides flexibility by allowing you to change internal IP addresses without affecting
outside access to your network.

Minimum System Requirements

At a minimum, your computer must be equipped with the following to successfully install the Router. Your
Internet Service Provider (ISP) may have additional requirements for use of their service.

To successfully install the Router, your computer must be equipped with:

• A network interface card (NIC) that supports Ethernet 10/100/1000Base-T full-/half-duplex.

• An operating system that supports TCP/IP.

• Microsoft Internet Explorer or Mozilla Firefox Web browser.

Model F@st™2864 Router User’s Guide Introduction

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General Safety Guidelines

When using the Sagemcom Router, observe the following safety guidelines:

• Never install telephone wiring during a storm.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a

remote risk of electric shock from lightning.

• Do not use this product near water and avoid contact with moisture. For example, do not use near a
bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool. Care
should be taken so that liquids are not spilled on this equipment.

• This equipment is for indoor use only, do not place or install in an outdoor location.

• Never insert objects into the vents of this equipment as this can result in the risk of electrical shock

or fire.

• This equipment should only be operated from the type of power supply indicated on the marking
label.

• Do not overload wall outlets or extension cords. Doing so can result in the risk of fire or electrical
shock.

• Avoid blocking any vent openings or exhaust exits on this equipment. Do not place equipment in a
built-in installation such as a cabinet that may impede the flow of air through the ventilation
openings.

• The equipment should be situated away from heat sources such as radiators, heat registers, stoves,
or other heat producing appliances and equipment.

• Care should be taken to ensure that the power cord is routed, so it is not likely to be walked on or
pinched by items placed upon or next to it.

• Unplug this equipment before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning only.

• This equipment is not user serviceable and is to be serviced by qualified personnel only. Do not
disassemble this equipment. If service is required, disconnect all power and phones lines from the
equipment and consult qualified service personnel.

• To disconnect this equipment from AC power, unplug the power supply from the AC wall socket.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Model F@st™2864 Router User’s Guide Physical Installation

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Chapter 2

Chapter 2Chapter 2

Chapter 2

Physical

Physical Physical

Physical Installation

InstallationInstallation

Installation

This chapter covers the physical installation of the Sagemcom Router.

Minimum System Requirements

• DSL or FTTH service and an Internet access account from an Internet Service Provider (ISP).

• Network cables for the device you intend to connect to the Router. Use standard CAT5E Ethernet

cables with RJ45 connectors.

• TCP/IP network protocol must be installed on all computers.
Note: Your configuration may vary slightly from the instructions and illustrations in this chapter. Refer to

your service provider’s documentation, or contact them with questions regarding your specific
configuration.

Router Construction

Connectors

The following figures show the F@st™2864 connectors from different perspectives. Note that the
Ethernet connectors contain yellow (10/100Mbps) and green (1000Mbps) LEDs.

xDSL WAN port

US

B2.0 ports (2)

Gigabit LAN Ethernet

ports (4)

Power port

Gigabit Ethernet WAN port

H

PNA 3.1

Reset button

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