SAGEMCOM 2704N Setup Manual

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Box Contents

Ethernet Cable Internet cable

Two-part Power su pplyRouter Reference card

Get connected

Sagemcom 2704N Setup Guide

What to do How to do it

First, chec k that your phone

line is working...

Pick up or plug in a pho ne and check for a di al tone.

If you don’t hear a dial ton e, or the line is noisy, there may b e a

fault on your pho ne line. Contac t your phone provider and try

connectin g to broadband ag ain when it’s fixe d.

If your phone line is O K,

check your broadband

equipme nt...

1. Check that ever y device connected to your pho ne line (e.g.

answerphones , alarms etc.) is using a mic rofilter.

2. If checking mi crofilter s hasn’t fixed the pr oblem, unplug

everyt hing from your ph one line (in all socke ts), leaving

only your router c onnected an d try again.

3. If the problem co ntinues, conne ct the router t o your

master phone so cket (it’s usually the on e closest to whe re

the line enters you r premises) and try a gain.

If steps 2 or 3 fi xed the problem, t hen either an ex tension or

one of the device s connecte d to your line is the caus e of the

problem. You can f ind out which by plu gging your de vices back

in one at a time.

If the Broadband l ight is

still flashin g after tr ying the

above...

Contact yo ur IT helpdesk o r speak to your corp orate

administrator for further assis tance..

If the Broadband light is flashing

There’s a problem wit h your broadband si gnal. Please foll ow the steps below.

1. Extend the f eet on the bot tom of the router and

make sure it’s steady wh en you stand it up.

2. Assemble the power adapter by sliding the three-

pin plug onto the main u nit until it click s into place.

Plug the power cab le into the back of you r router

and the other end into a p ower socket.

3. Plug the white Intern et cable into the ADSL s ocket on your rout er. Plug the other end of the

cable into the DSL soc ket of the microf ilter. Plug the microfi lter into your phon e socket.

4. Press the black p ower button (marke d ) on the back of your router to swi tch it on. Wait

for the Power and Broadband light s to turn green.

Step 1 - Set up your router

Microfilter

Wi-Fi Network:

JLP-C2F3G5

Wi-Fi Password (Key):

a2b3c4d5e6

Router Address:

http://192.168.1.254

Router Password:

A3E4F6H7J9

Reference card

Passwords are case sensitive

Your broadband username and password are provided by your IT helpdes k

or Corpor ate administrat or. It will be in one of the follo wing formats:

btebb/username^companydomain.extension

ecuk/username^companydomain.ex tension

mxecuk/username^companydomain.ex tension

mxtwuk/username^c ompanydomain.extension

<username>@<business_unit _id>.BTHA

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Step 2 - Connect your computer

1. Plug one end of the Ether net cable (yellow e nds) into any of the yellow so ckets (marked

ETH1 - ETH4) on the b ack of your router.

2. Plug the other end of th e Ethernet cabl e (yellow ends) into your compu ter’s Ethernet

socket. This is a sm all socket on the ba ck or side of your co mputer that ’s usually marked

LAN, Ethernet, or . Check your comp uter manual if you ’re not sure.

3. On the front of the ro uter, the Eth light repres enting the socke t you connec ted the cable to

will turn green an d start f lashing as data is tr ansferred.

When settin g up for the first time, conne cting with t he Ethernet cabl e is a quick

way to check that ever ything is working as it shou ld. Once you’ve co nnected to

the Internet, you c an then switch to usi ng Wi-Fi.

If this isn’t convenient o r you’d prefer to use Wi-F i right away, goto the ‘H ow to

connect to y our Wi-Fi N etwork ’ section b elow.

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How to connect to your Wi-Fi Network

1. Open the Wi-Fi menu

• Windows devices: Click the Wi-Fi ico n on the taskbar at t he bottom of yo ur desktop.

• OS X devices: Cli ck the Wi-Fi i con on the toolba r at the top of your scr een.

• Mobile devices: Find ‘Wi-Fi’ i n the settin gs menu and make sure it ’s switched on.

2. Select your Wi-Fi Network from the list of networks

• If you’re not sure what your W i-Fi Netw ork is called, yo u’ll find it pri nted on the back of

your router and the r eference card i ncluded in the bo x.

3. Enter your Wi-Fi Password

• The Wi-Fi P assword is also p rinted on the back o f your router and th e reference car d

included in the b ox. Type it in exac tly as shown (all let ters are lower cas e) and click

‘Connect ’ (or ‘Join’ if you’re using an A pple device).

Step 3 - Get online

This is the easy part…

Put this guide down, a nd come back in 5 mi nutes.

Don’t try to use th e Internet while yo u’re waiting (even if the

Internet light tur ns green), as your router mi ght still be set ting itself up.

After 5 minutes h ave passed tr y to use your interne t connecti on.

5 min s

Wait

If you can’t get online..

If you can’t seem to get o nline and the Broadband light on your rou ter is

solid green. Op en a web browser and b rowse to: http://192.168.1.254

Once the page has lo aded click on ‘Change’ n ext to the fi eld ‘Broadband

Username’. Enter your Router password whe n prompted. This i s the

password on you r Reference Car d. Once logge d in enter your Broa dband

username and Pas sword and click o n Connect.

Connection troubleshooting

If you’re a new customer, please make su re that your broadba nd servic e is ready

before yo u continue. If you don’t see your h ome page after opening your bro wser,

and your Broadba nd light is off o r flashing, go to p age 4.

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