Sagem F@st 1000 N56815740110, F@st 1000 User Manual

SAGEM F@st

TM

1000

User Guide

N56815740110

March 2002 Issue

S

Registered trademarks

The following trademarks are referred to in the guide:

- SAGEM F@st™ is a registered trademark of SAGEM SA.

- Windows

TM

is a registered trademark of Microsoft Corporation.

User Guide - N56815740110

No r

eproduction or communication without the written consent of SAGEM SA

Page 0-1

CONTENTS

Pages

1. SAGEM F@ST™ 1000 MODEM OVERVIEW 1-1

1.1 Overview 1-2

1.2 Safety instructions 1-2

1.3 Installation instructions 1-3

1.3.1 Environment 1-3

1.3.2 Power source 1-3

1.4 Warnings from regulatory organizations 1-4

1.4.1 Safety standards 1-4

1.5 CE declaration of conformity 1-4

1.6 Bearer and transmission mode 1-7

1.6.1 ADSL 1-7

1.6.2 ATM 1-7

1.6.3 To which ADSL lines can the SAGEM F@st™ 1000 be connected? 1-8

1.6.4 How should the SAGEM F@st™ 1000 be used with analog terminals? 1-8

1.7 Description 1-9

1.8 Composition of the supply 1-11

1.9 Prerequisites 1-12

2. CONNECTING THE SAGEM F@ST™ 1000 2-1

2.1 Physical installation 2-2

2.2 SAGEM F@st™ 1100 port connections 2-3

2.2.1 Connection to the mains supply 2-3

2.2.2 Connection to a computer by USB interface 2-4

2.2.3 Connecting analog terminals 2-5

2.2.4 Connection to the wide area network (ADSL line) 2-6

2.3 Installation procedure 2-7

3. INSTALLING THE SAGEM F@STTM 1000 MODEM 3-1

3.1 Introduction 3-2

User Guide - N56815740110
Page 0-2

No r

eproduction or communication without the written consent of SAGEM SA

Pages

3.2 Installing for Windows XP 3-3

3.2.1 Installing the modem 3-3

3.2.2 Connecting / disconnecting 3-5

3.2.3 Creating and configuring the ADSL access icon 3-8

3.2.4 Uninstalling the modem 3-16

3.3 Installing for Windows 2000 professional 3-17

3.3.1 Installing the modem 3-17

3.3.2 Connecting / disconnecting 3-19

3.3.3 Creating and configuring the ADSL access icon 3-21

3.3.4 Uninstalling the modem 3-27

3.4 Installing for Windows Millennium 3-28

3.4.1 Installing the modem 3-28

3.4.2 Connecting to / disconnecting from Internet 3-30

3.4.3 Configuring a new dial-up connection 3-32

3.4.4 Uninstalling the modem 3-35

3.5 Installing for Windows 98 First Edition 3-36

3.5.1 Installing the modem 3-36

3.5.2 Connecting to / disconnecting from Internet 3-39

3.5.3 Configuring a new dial-up connection 3-41

3.5.4 Uninstalling the modem 3-44

3.6 Installing for Windows 98 Second Edition 3-45

3.6.1 Installing the modem 3-45

3.6.2 Connecting to / disconnecting from Internet 3-47

3.6.3 Configuring a new dial-up connection 3-49

3.6.4 Uninstalling the modem 3-49

3.7 Reading the software version of the product 3-50

3.7.1 For WIN XP 3-50

3.7.2 For WIN 2000 3-51

3.7.3 For WIN ME 3-52

3.7.4 For WIN 98FE 3-53

3.7.5 For WIN 98SE 3-54

4. TROUBLESHOOTING THE SAGEM F@STTM 1000 MODEM 4-1

4.1 Reinstallation of the drivers after an incomplete installation 4-2

4.1.1 For Windows XP 4-3

4.1.2 For Windows 2000 4-4

4.1.3 For Windows ME, W indows 98FE and Windows 98SE 4-5

4.2 Interpreting the LEDs 4-6

4.3 Operating alarms 4-6

4.3.1 "PWR" LED off 4-7

4.3.2 PWR indicator blinking continuously 4-7

4.3.3 "LINE" LED blinking 4-7

4.3.4 "USB" LED off 4-7

4.3.5 "DATA" LED off 4-7

4.3.6 All LEDs lit 4-8

User Guide - N56815740110

No r

eproduction or communication without the written consent of SAGEM SA

Page 0-3

Pages

4.4 No access to the wide area network 4-8

4.5 Problems with your network's analog terminals 4-9

5. APPENDICE 5-1

5.1 SAGEM F@st™ 1000 interfaces 5-2

5.1.1 "PWR" connector 5-2

5.1.2 "USB" connector pinout 5-2

5.1.3 "LINE" connector pinout 5-3

5.2 Wiring of SAGEM F@st™ 1000 cables 5-4

5.2.1 RJ11 / RJ11 LINE cable 5-4

5.2.2 Type A / Type B USB cable 5-5

5.3 Technical specifications 5-6

5.3.1 Equipment specifications 5-6

5.3.2 Software specifications 5-9

5.4 List of abbreviations 5-10

User Guide - N56815740110
Page 0-4

No r

eproduction or communication without the written consent of SAGEM SA

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 1-1

1. SAGEM F@st™ 1000 modem overview

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110
Page 1-2

No reproduction or communication without the written consent of SAGEM SA

1.1 Overview

The SAGEM F@st™ 1000 is an ADSL modem equipped of an USB Interface.

If you have an ADSL compatible telephone line, it will enable you to access remote (wide area)
networks at high bit rates by linking a terminal connected via a USB interface to an Internet
Access Provider (IAP).

The SAGEM F@st™ 1000 is based on ATM over ADSL technology.

1.2 Safety instructions

! Port safety levels

• The port safety level is specified in the table in section 1.4.

! Mains power supply

• This equipment is designed for connection to a TN system power supply.

• The equipment is not designed for connection to an IT system electrical installation (power

supply with separate neutral).

! Power circuit protection

• Protection against short circuits and leaks between phase, neutral and earth must be
provided by the building's electrical installation. The power circuit supplying the equipment
must have 16 A protection against current surges, and differential protection.

! Connection to the mains network

• This equipment must be connected to a power outlet that is located nearby and readily
accessible. It must be connected only using the mains adapter originally supplied in the
packaging.

! Accessing the inside of the equipment

• Any attempt to open the mains adapter block is strictly prohibited and may expose you to
the risk of fatal electric shocks.

• Any attempt to open the SAGEM F@st™ 1000 unit is strictly prohibited and may expose
you to the risks of fatal electric shocks.

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 1-3

1.3 Installation instructions

1.3.1 Environment

! The SAGEM F@st™ 1000 must be installed and used inside a building.

! Room temperature must not exceed 45°C.

! The SAGEM F@st™ 1000 can be placed on a desktop or mounted vertically on a wall.

! The SAGEM F@st™ 1000 must not be exposed to strong sunlight or strong sources of heat.

! The SAGEM F@st™ 1000 must not be placed in an environment subject to significant steam

condensation.

! The SAGEM F@st™ 1000 must not be exposed to splashes of water.

! The SAGEM F@st™ 1000 unit must not be covered.

! The SAGEM F@st™ 1000's mains adapter unit must not be covered.

OBSERVE AND RETAIN THESE INSTRUCTIONS

1.3.2 Power source

! The SAGEM F@st™ 1000 modem is supplied with its own mains adapter. It must not be

used with any other adapter.

! This Class II adapter requires no earth. The connection to the mains system must be

compliant with the information conveyed on its label.

! Use a readily accessible mains outlet near to the modem. The power cable is 2 m long.

! Arrange the power cable in such a way as to avoid any accidental disconnection of the

power supply to the modem.

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110
Page 1-4

No reproduction or communication without the written consent of SAGEM SA

1.4 Warnings from regulatory organizations

1.4.1 Safety levels on the mains adapter unit

Connector Function Safety level

Two-pole mains AC socket Primary power supply port HVPC

1

MINI-DIN DC socket (4-pin) DC power supply port SELV

2

1.4.2 Safety levels on the SAGEM F@st™ 1000 unit

Connector Function Safety level

PWR

DC power supply port SELV

USB

USB port SELV

LINE

ADSL line port TNV3

3

1.5 CE declaration of conformity

1

Hazardous Voltage, Primary Circuit

2

Safety Extra Low Voltage Circuit

3

Telecommunication Network Voltage Level 3 Circuit

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 1-7

1.6 Bearer and transmission mode

1.6.1 ADSL

Asymmetric Digital Subscriber Line:

! The conventional telephone line is used to superimpose the transmission of high speed

digital signals on the conventional telephone signals.

! Transmission is said to be "asymmetric" because the maximum bit rate received by the user

can be up to ten times higher than the maximum bit rate employed by the user.

It is important to remember the following points:

! The real bit rates of your ADSL line will depend on the Quality of Service specified by your

Operator and by your Service Provider.

! The telephony and digital transmission services are totally independent and can be used at

the same time. In addition, the telephone service does not depend on the state of the
SAGEM F@st™ 1000: whether powered up or powered down, whether the data connection
is established or not, the telephone service will always be available.

1.6.2 ATM

ATM (Asynchronous Transfer Mode) is a transmission technique whereby the flow of data
(received in packets of variable length) is segmented into smaller packets of fixed length called
cells (53 octets long).

These cells are conveyed from end to end (through the network's various ATM elements) via
virtual channels.

Each virtual channel (VC) is defined by two identifiers supplied by the Operator:

! VPI (Virtual Path Identifier)

! VCI (Virtual Channel Identifier).

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110
Page 1-8

No reproduction or communication without the written consent of SAGEM SA

1.6.3 To which ADSL lines can the SAGEM F@st™ 1000 be
connected?

The SAGEM F@st™ 1000 is compliant with the following DMT (Discrete Multi Tone) technology
ADSL standards:

! ANSI T1.413 Rev 2,

! G.992.1 (G.dmt),

! G.992.2 (G.lite),

! G.994.1 (handshake procedure).

The operation mode depends on the installed drivers.

Compliance with these standards therefore means that the SAGEM F@st™ 1000 can be
connected to all existing DMT technology ADSL lines around the world.

The standard used depends on negotiation with the access multiplexer (DSLAM) used on
initializing the ADSL link.

1.6.4 How should the SAGEM F@st™ 1000 be used with analog
terminals?

For the SAGEM F@st™ 1000 to coexist with analog terminals, splitters separating the
frequency bands allocated to transfer voice and digital data must be used.

The various options are specified in chapter 2.

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 1-9

1.7 Description

The SAGEM F@st

TM

1000 is supplied housed in a plastic casing.

The casing is in two parts: a base and a cover.

For desktop use, the base is provided with four non-slip rubber feet.

The cover has four LEDs for monitoring operation.

The SAGEM F@st

TM

1000 features the following interfaces:

• Power supply interface.

• USB interface.

• Wide area network interface (ADSL).

The interface ports are all implemented on the rear of the unit.

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110
Page 1-10

No reproduction or communication without the written consent of SAGEM SA

Connectors

Looking from the rear, and reading from left to right, the connectors are:

123456

4-way Mini-DIN

socket

USB Connect or

6-way RJ11

WAN Connec tor

Marking Interface Connector

PWR

Power supply interface 4-way MINI-DIN socket

USB

USB interface Type B female connector

LINE

Remote network interface (ADSL) 6-way RJ11 connector

Supervision LEDs

The supervision LEDs, from left to right on the cover, are as follows:

Marking Meaning Color

PWR

Presence of power supply Green

LINE

Accessibility to a wide area network (ADSL) Green

USB

Accessibility to a computer connected by USB
interface

Green

DATA

Port activity Green

Note: How to interpret these four LEDs is described in section 2.3 (Operation) and

section 4 (Troubleshooting the SAGEM F@st

TM

1000 modem).

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 1-11

1.8 Composition of the supply

The SAGEM F@st™ 1000 is supplied in a box with:

! 1 SAGEM F@st™ 1000 unit

! 1 Mains adapter

! 1 ADSL line cable (remote network) black - RJ11 / RJ11

(length = 3 m)

! 1 Straight type A/type B USB cable, light gray

(length = 1,5 m)

! Two or three microfilters (optional).

The documentation includes:

! A sheet with warning notes concerning installation and use.

! A CD ROM with:

• a copy of the application software in French and in English for the SAGEM F@st™ 1000,

• SAGEM F@st™ 1000 user guide in French and in English, in pdf format files,

• Acrobat software in French and in English, for reading the pdf files,

• an autorun file for the CD-ROM that lets you choose whether to install the application

software or read the documentation.

Note: If the equipment is received damaged or incomplete, contact your

SAGEM F@st™ 1000 supplier.

1 - SAGEM F@st™ 1000 modem overview

User Guide - N56815740110
Page 1-12

No reproduction or communication without the written consent of SAGEM SA

1.9 Prerequisites

To use the SAGEM F@st™ 1000, you must have the following:

Telephone line side:

! Telephone line supporting ADSL transmission.

! Splitters compliant with ADSL standards (use with an analog telephone or fax terminal).

! Subscription to a service provider (for the Internet connection).

Computer with USB port side:

Your computer's minimum configuration will be:

Windows XP Pentium II 400 MHz, 128 Mb RAM

Windows 2000 Pentium II 266 MHz, 64 Mb RAM

Windows ME Pentium II 233 MHz, 64 Mb RAM

Windows 98FE Pentium 166 MHz, 32 Mb RAM

Windows 98SE Pentium 166 MHz, 32 Mb RAM

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 2-1

2. Connecting the SAGEM F@st™ 1000

2 - Connecting the SAGEM F@st™ 1000

User Guide - N56815740110
Page 2-2

No reproduction or communication without the written consent of SAGEM SA

2.1 Physical installation

Desktop

! Place the SAGEM F@st™ 1100 unit on the base's non-slip feet.

! Check that the various cables are run correctly to avoid any risk that the cables might be

tugged or the unit might topple.

2 - Connecting the SAGEM F@st™ 1000

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 2-3

2.2 SAGEM F@st™ 1100 port connections

Three connections are required to use the SAGEM F@st™ 1100 :

! Connection to the mains supply.

! Connection to a computer by USB interface.

! Connection to the wide area network (ADSL compatible telephone line).

123456

4-way Mini-DIN

socket

USB Connector

6-way RJ11

WAN Connector

SAGEM F@st™ 1000 rear panel

2.2.1 Connection to the mains supply

! Plug the adapter's 4-way MINI-DIN connector into the corresponding socket (marked PWR)

on the rear panel of the SAGEM F@st™ 1000.

! Connect the mains adapter to the electrical power outlet.

! Check that the PWR LED on the front panel of the cover is lit.

2 - Connecting the SAGEM F@st™ 1000

User Guide - N56815740110
Page 2-4

No reproduction or communication without the written consent of SAGEM SA

2.2.2 Connection to a computer by USB interface

! Connect the "flat" end (type A USB connector) of the "USB" connecting cable

(supplied in the package) to your computer and the other end to the "USB" port of the
SAGEM F@st™ 1000 (type B USB connector).

SAGEM F@st

TM

1000

USB (Type B)

USB (Type A)

Terminal

(PC for example)

Straight through Cable

The SAGEM F@st™ 1000 can also be connected to the computer via a USB hub.

2 - Connecting the SAGEM F@st™ 1000

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 2-5

2.2.3 Connecting analog terminals

To connect the SAGEM F@st™ 1000 and analog terminals to the same telephone line, you
must use splitters.

There are two types of configuration that use splitters with different structures.

More often than not, your Operator will provide you with the information needed to choose
between the two options.

Configuration with input splitter:

SAGEM F@st

TM

1000

MEDIUM

SPLITTER

FAX

TELEPHONE

Analog + ADSL

Signals

Analog Signals

ADSL Line

The maximum number of analog terminals that can be connected will be specified by your
Operator.

2 - Connecting the SAGEM F@st™ 1000

User Guide - N56815740110
Page 2-6

No reproduction or communication without the written consent of SAGEM SA

Configuration with distributed microfilters

SAGEM F@st

TM

1000

Microfilter

FAX

TELEPHONE

Analog
Signal

ADSL Line

TELEPHONE

Analog
Signal

Microfilter Microfilter

The configuration with microfilters requires one microfilter for each analog terminal.

The maximum number of analog terminals that can be connected will be specified by your
Operator.

2.2.4 Connection to the wide area network (ADSL line)

Caution: Use only the "ADSL" line cable supplied with the SAGEM F@st™ 1000 for the link to

the wide area network.

This 3 m cable is terminated at both ends by an RJ11 connector (for details, refer to the
appendices).

Connect imperatively in the following order:

! Connect one of the RJ11 connectors to the corresponding connector (marked LINE) on the

rear panel of the SAGEM F@st™ 1100.

! Connect the second RJ11 connector to a corresponding connector for the link to the wide

area network.

If using a splitter or microfilters, their output must also be fitted with an RJ11 connector.
Otherwise, contact your Operator to obtain a special adapter or cable.

2 - Connecting the SAGEM F@st™ 1000

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 2-7

2.3 Installation procedure

This section summarizes the procedure when installing the SAGEM F@st™ 1100 for the first
time.

! Check the compatibility of the mains supply with the SAGEM F@st™ 1100.

! Check with your Operator to ensure that the ADSL line is available.

! Check with your Access Provider to ensure that your subscription is valid.

! Install the drivers of your SAGEM F@st™ 1000.

! Connect the SAGEM F@st™ 1000:

• to the mains supply,

• to the remote network via an ADSL compatible telephone line,

• to your computer via USB interface.

! Check that the connections have been correctly made, as indicated by the four LEDs on the

SAGEM F@st™ 1000. The required LED states will depend on whether the USB or Ethernet
mode is used:

PWR LINE USB DATA

Green, on steady Green, on steady Green, on steady Green, on steady

This table shows the state of the LEDs before connecting the USB cable (see chapter 3 for
details).

! Finish the installation of your modem.

User Guide - N56815740110
Page 2-8

No reproduction or communication without the written consent of SAGEM SA

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 3-1

3. Installing the SAGEM F@stTM 1000 modem

! 3 - Installing the SAGEM F@stTM 1000 modem

User Guide - N56815740110
Page 3-2

No reproduction or communication without the written consent of SAGEM SA

3.1 Introduction

Installation of the SAGEM F@stTM 1000 modem is Plug and Play; the process differs according to your
PC's environment:

! Windows XP,

! Windows 2000 professional,

! Windows Millennium,.

! Windows 98 First Edition,

! Windows 98 Second Edition.

Before starting the installation of your SAGEM modem,

find the installation CD-ROM for your operating system

(Windows XP, Windows 2000, Windows ME, Windows 98FE or Windows 98SE).

If you have any problems during the installation, refer to Section 4

to uninstall the drivers and restart the operation from the beginning.

If you want to upgrade your version of Windows, you should uninstall your

SAGEM modem before beginning the upgrade of Windows.

You can install it again as soon as the upgrade is completed.

3 - Installing the SAGEM F@stTM 1000 modem

User Guide - N56815740110

No reproduction or communication without the written consent of SAGEM SA

Page 3-3

3.2 Installing for Windows XP

For Windows XP professional, the installation of the SAGEM F@stTM 1000 modem is carried out
according to the following process :

! Installing the modem drivers,

- ADSLBOOT driver: This driver is required when the modem starts-up (boot loader),

- VVBusUSB driver: It manages data exchanges on the USB bus,

- VVBATM driver: It manages the ATM link layer.

! Configuring the ATM parameters.

Remark: All those steps are realized automatically by the installation software.

3.2.1 Installing the modem

! Switch off the modem if it is powered by unplugging the power supply cable either on the modem

side (connector marked PWR), or on the mains side.

! Switch on the PC and wait for the complete start-up of Windows XP.

! Insert the installation CD-ROM; the home page appears after a few seconds.

If this screen does not appear automatically proceed as follows:

From the Start menu select Run then enter <Drive letter for the CD-ROM>:\English\Setup.exe.

! Select Modem setup on this page.

The install program copies the files to the PC's hard drive, then displays the following message:

! Click OK and connect the modem to the PC with the USB cable, and to the telephone line (ADSL)

with the line cable.

! Connect the power supply cable to the modem (connector marked PWR), then connect the mains

adapter to power up the SAGEM F@st

TM

1000.

Windows detect the new hardware and installs successively ADSLBOOT, VVBusUSB et VVB ATM
drivers. Messages displayed at the botton right of Windows desktop inform you about the status of the
installation process

Remark : If a message window about the digital signature of the drivers (Windows logo) appears

during installation, click on "Continue" to go on with the installation of the modem.

! 3 - Installing the SAGEM F@stTM 1000 modem

User Guide - N56815740110
Page 3-4

No reproduction or communication without the written consent of SAGEM SA

At the end of the installation, the following screen appears:

! Click on "Finish". After a few seconds, the following screen appears:

Windows then invites you to restart the PC to valide the new network settings.

! Click Yes to finish the installation of your ADSL modem.

Installation of the modem is now finished.

The PC must be rebooted for the modem to function correctly.

The install program automatically and fully configured the PC to enable immediate connection to
Internet; for this it created the Internet ADSL icon on the Windows desktop.