Sagem 840 User Manual

TM
SAGEM F@st
(PPP)
User Guide
800 / 840
288 047 975 - 02
June 2005 Issue
Sagem Communication closely follows all technological changes and is continually striving to improve its products for the benefit of its customers. It therefore reserves the right to change its documentation accordingly without notice.
All the trade marks mentioned in this guide are registered by their respective owners:
- SAGEM F@st™ is a registered trade mark of. Sagem Communication,
- Windows
TM
and Internet Explorer
TM
are registered trade marks of Microsoft Corporation,
- Apple and MacOS are registered trade marks of Apple Computer Incorporation.
- SAGEM is a registered trade mark of SAFRAN group.

Contents

Pages
Contents 0-1 and 0-2
1. Introduction 1-1
1.1 Overview 1-3
1.2 System requirements 1-5
2. Connecting the SAGEM F@stTM 800 / 840 2-1
2.1 Connecting the SAGEM F@st™ 800 / 840 modem 2-2
2.1.1 Connecting the SAGEM F@st™ 800 2-2
2.1.2 Connecting the SAGEM F@st™ 840 2-4
3. Installation in Microsoft Windows 3-1
3.1 Installing the SAGEM F@stTM 800 / 840 3-2
3.2 Connecting / Disconnecting to / from the Internet 3-4
3.2.1 Connecting to the Internet 3-4
3.2.2 Disconnecting from the Internet 3-5
3.3 Status information for the SAGEM F@st
3.3.1 Checking installation of the SAGEM F@st
TM
800 / 840 modem 3-6
TM
800 / 840 3-6
3.3.2 "Diagnostics" tools 3-7
3.4 Uninstalling the SAGEM F@st
TM
800 / 840 3-9
4. Installation in Mac OS 8.6 or Mac OS 9.x 4-1
4.1 Installing the SAGEM F@stTM 800 / 840 4-2
4.2 Connecting / Disconnecting to / from the Internet 4-4
4.2.1 Connecting to the Internet 4-4
4.2.2 Disconnecting from the Internet 4-5
4.3 Status information for the SAGEM F@st
4.3.1 Checking installation of the SAGEM F@st
4.3.2 "Diagnostics" tools 4-8
4.3.2.1 "Operation" screen 4-9
4.3.2.2 "Statistics" screen 4-11
4.3.2.3 "Configuration" screen 4-12
TM
4.4 Uninstalling the SAGEM F@st
800 / 840 4-14
TM
800 / 840 modem 4-6
TM
800 / 840 4-6
5. Installation in Mac OS X 5-1
5.1 Installing the SAGEM F@stTM 800 / 840 5-2
SAGEM F@st™ 800 / 840 (PPP) User Guide – 288 047 975-02
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Page 0-1
5.2 Connecting / Disconnecting to/from the Internet 5-4
5.2.1 Connecting to the Internet 5-4
5.2.2 Disconnecting from the Internet 5-9
5.3 Status of the SAGEM F@st
5.3.1 Checking installation of the SAGEM F@st
TM
800 / 840 modem 5-10
TM
800 / 840 5-10
5.3.2 "Diagnostics" tools 5-11
5.4 Uninstalling the SAGEM F@st
TM
800 / 840 5-12
A. Appendix A - SAGEM F@st™ 800 / 840 troubleshooting A-1
A.1 Front panel LEDs A-2
A.1.1 "ADSL" LED blinking A-2 A.1.2 "ADSL" and "PWR" LEDs off A-3 A.1.3 "ADSL" LED off and "PWR" LED on A-3 A.1.4 "ADSL" LED on steady and "PWR" LED on A-3
B. Appendix B Safety instructions B-1
B.1 Safety instructions B-2
C. Appendix C Technical Specifications C-1
C.1 Equipment specifications C-2
C.2 Software specifications C-4
C.3 PC and Mac compatibility C-4
D. Appendix D Glossary D-1
E. Appendix E Environment E-1
E.1 E 2002/96/CE (EEEW) directive, related to environment preservation E-2
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1. Introduction

This chapter : ¾ Gives an overview of the SAGEM F@stTM 800 / 840 modem § 1.1
¾ Sets out the system requirements § 1.2
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Page 1-1
1 - Introduction

Notice

Warning icon, used in this guide
Information icon, used in this guide
Safety
instructions
Before making any connections, refer to the safety instructions in Appendix A
of this User Guide.
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1.1 Overview

The SAGEM ADSL modem exists in two models :
1 - Introduction
¾ The SAGEM F@st™ 800,
¾ The SAGEM F@st™ 840.
The SAGEM F@st™ 800 modem is designed for Internet connection by the switched analog telephonic network (PSTN)
The SAGEM F@st™ 840 modem is designed for Internet connection by the integrated service digital network (ISDN).
In the next sections of this User Guide, we will use the general term SAGEM F@st™ 800/840 to designate these two modems. However, we will notify you of notable differences every time it will be necessary.
The SAGEM F@st™ 800 / 840 is an ADSL over ISDN modem used to browse the Internet with ease at speeds of up to 8 Mbit/s. The modem's purpose is to transmit data between a terminal (PC or Mac) connected by a USB interface and an Internet Access Provider (IAP), via an ADSL link.
The SAGEM F@st™ 800 / 840 supports the following encapsulations:
PPPoA in VCMUX mode,
PPPoA in LLC mode,
PPPoE in VCMUX mode,
PPPoE in LLC mode.
The modem has the advantage of being powered via the USB interface and therefore does not needs a main power unit or a power cable.
The SAGEM F@st™ 800 / 840 has the following two interfaces:
¾ USB interface
¾ Remote network interface (ADSL)
SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02
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Page 1-3
1 - Introduction
Both interface ports are at the rear of the modem casing:
Type B
USB Connector
6-way RJ11 WAN Connector
There are two LEDs on the casing, the lefthand one labeled "AD SL" and the righthand one "PWR" (see Appendix A - Troubleshooting, for interpreting the LEDs).
Contents of package
The package in which the SAGEM F@st™ 800 / 840 is supplied contains
¾ One SAGEM F@st™ 800 / 840 modem
¾ One Type A / Type B USB cable
¾ One RJ11/RJ11 line cable (for SAGEM F@st™ 800 only)
¾ One RJ45/RJ11 line cable (for SAGEM F@st™ 840 only)
¾ One CD-ROM
¾ Two or three microfilters (optional).
Note: This is not an exhaustive list. The package may also contain safety instructions
and other documents.
The CD-ROM contains:
the Windows and Macintosh drivers for the SAGEM F@st™ 800 / 840 modem.
the SAGEM F@st™ 800 / 840 modem User Guide in pdf format.
the Acrobat Reader™ software for reading pdf files.
Incomplete or
damaged
contents
If the package you receive is incomplete or contains damaged items, contact the Internet Access Provider (IAP) supplying your SAGEM F@st™ 800 / 840 modem
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1.2 System requirements

The SAGEM F@st™ 800 / 840 modem requires:
1 - Introduction
Telephone line
Computer with
USB port
Free space on your computer
A WEB browser
¾ Telephone line supporting ADSL transmission.
¾ Splitters compliant with ADSL standards (for use with a telephone
or fax type analog terminal).
¾ Subscription to an Internet Access Provider (for connection to the
Internet).
The minimum configuration of your computer must be:
¾ For Windows XP Pentium II, 400 MHz, 128 Mb RAM
¾ For Windows 2000 Pentium II, 266 MHz, 64 Mb RAM
¾ For Windows ME Pentium II, 233 MHz, 64 Mb RAM
¾ For Windows 98FE Pentium II, 166 MHz, 32 Mb RAM
¾ For Windows 98SE Pentium II, 166 MHz, 32 Mb RAM
¾ For MacOS 8.6 - 9.x Power PC G3, 233 MHz, 64 Mb RAM
¾ For MacOS X Power PC G3, 233 MHz, 128 Mb RAM
30 Mb
Internet Access Provider
To access the Internet, the Internet Access Provider (IAP) must supply you:
¾ one user name
¾ one password
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Page 1-5
1 - Introduction
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2. Connecting the SAGEM F@stTM 800 / 840

This chapter : ¾ Describes how to connect the SAGEM F@st™ 800 modem. § 2.1.1
¾ Describes how to connect the SAGEM F@st™ 840 modem. § 2.1.2
SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02
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Page 2-1
2 - Connecting the SAGEM F@stTM 800 / 840

2.1 Connecting the SAGEM F@st™ 800 / 840 modem

CAUTION
Do not connect your modem to your computer with the USB cable before you have installed the drivers from the CD-ROM.
Only use the ADSL line cable supplied with your equipment for the connection to the remote network :
RJ11 / RJ11 for the SAGEM F@st
RJ45 / RJ11 for the SAGEM F@st
TM
800 (PSTN),
TM
840 (ISDN).

2.1.1 Connecting the SAGEM F@st™ 800

The connections must be made in the following order:
1
Connect one end of the line cable to the telephone socket
2 Connect the other end of the line cable to the LINE connector on the modem
If using an input splitter or microfilters, their outputs must also be fitted with RJ11 connectors. If not, contact your Operator for an adapter or a specific cable.
3
Connect the "flat" connector at one end of the USB cable to one of the type A USB ports on the computer (or on the HUB if appropriate), marked with the following symbol:
4 Connect the "square" connector at the other end of the USB cable to the USB connector
on the rear panel of the modem, when prompted by the driver installation software.
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2 - Connecting the SAGEM F@stTM 800 / 840
Connecting analog terminals
Splitters are required when using the SAGEM F@st™ 800 and analog terminals on the same telephone line.
There are two types of configuration that use different splitters.
In most cases, your Operator will provide you with the information you need to choose between the two options.
Configuration with input splitter
SAGEM F@stTM 800
Analog + ADSL
Signals
ADSL Line
MEDIUM
SPLITTER
Analog Signals
TELEPHONE
FAX
Your Operator will tell you how many analog terminals can be connected.
Configuration with distributed splitters (microfilters)
SAGEM F@st
ADSL Line
Microfilter
Analog Signal
Microfilter Microfilter
Analog Signal
Analog Signal
TM
800
TELEPHONE
FAX
TELEPHONE
The configuration with microfilters requires one microfilter for each analog terminal.
Your Operator will tell you how many analog terminals can be connected.
SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02
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Page 2-3
2 - Connecting the SAGEM F@stTM 800 / 840

2.1.2 Connecting the SAGEM F@st™ 840

The connections must be made in the following order:
1
Connect the RJ45 connector of the cable to the input splitter
2 Connect the RJ11 connector of the cable to the LINE connector on the modem
If using an input splitter or a microfilter, their outputs must also be fitted with RJ45 connectors. If not, contact your Operator for an adapter or a specific cable.
3
Connect the "flat" connector at one end of the USB cable to one of the type A USB ports on the computer (or on the HUB if appropriate), marked with the following symbol:
4 Connect the "square" connector at the other end of the USB cable to the USB connector
on the rear panel of the modem, when prompted by the driver installation software.
Connecting analog terminals
An input splitter is required when using the SAGEM F@st™ 840 and analog terminals on the same telephone line.
TELEPHONE
Analog Signal
FAX
FAX
ISDN
U
SPLITTER
S
NT
Analog Signal
Analog + ADSL Signals
SAGEM F@stTM 840
Your Operator will tell you how many analog terminals can be connected.
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PC
3. Installation in Microsoft Windows
This chapter : ¾ Describes how to install the SAGEM F@stTM 800 / 840. § 3.1
¾ Describes how to Connect/Disconnect to/from the Internet. § 3.2
¾ Describes the status information for the SAGEM F@st
800 / 840.
¾ Describes how to uninstall the SAGEM F@stTM 800 / 840. § 3.4
TM
§ 3.3
SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02
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Page 3-1
3 - Installation in Microsoft Windows
The procedures for installing, checking installation and uninstalling described below have been carried out arbitrarily using Windows XP. There may be slight differences when installing in other Windows operating systems (98FE, 98SE, ME and 2000).


3.1 Installing the SAGEM F@stTM 800 / 840

1
Insert the CD-ROM in the appropriate drive on your computer; the screen opposite appears. Click "Install the modem".
Note: If this screen does not appear, from the Start menu, select Run, and then enter: "<CD-ROM drive letter> :\autorun.exe (for example e:\autorun.exe) then click OK.
This allows your computer to run installation.
2
After the files have been copied to the hard disk in your computer, the following screen appears. Connect the USB cable to the SAGEM F@st the USB connector on the rear panel.
3
Windows then proceeds to install the various software components. Please wait until an end-of-installation message appears or until Windows prompts you to restart your computer.
TM
800 / 840 modem via
Note: After connecting the modem, in Windows 98 FE or SE, the operating system
may ask for the Windows installation CD-ROM. If so, insert this CD-ROM to continue installation.
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3 - Installation in Microsoft Windows
4 When installation is finished, the following
screen appears; click OK
Note: Depending on the configuration of the PC and of the installed operating system,
Windows may also prompt you to restart your computer. This restart operation is necessary for your modem to operate correctly.
5 You can now check the installation of your modem by following the instructions in
section 3.3.1.

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3 - Installation in Microsoft Windows


3.2 Connecting / Disconnecting to / from the Internet

3.2.1 Connecting to the Internet

1
The installation software created an "ADSL" icon on the Windows XP desktop. Double-click this icon.
2
The connection screen appears.
3
Enter your "User name" and your "Password". These data are delivered to you by your Internet Access Provider (IAP).
4 Check the "Save this user name and
password for the following users:" box and, if you want, select "Anyone who uses this computer".
5
Click "Dial" to set up the connection.
6
Open your navigator and access the Internet.
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3 - Installation in Microsoft Windows

3.2.2 Disconnecting from the Internet

1
Double-click the "ADSL" icon on the Windows desktop:
or
Click the connection icon in the Windows task bar:
Note: Depending on how your PC is configured, the connection icon may be hidden in the
status area. To reveal the icon, you need to click the left-pointing arrow indicated below:

2
The following screen appears. Select the General tab, and then click "Disconnect".
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Page 3-5
3 - Installation in Microsoft Windows


3.3 Status information for the SAGEM F@stTM 800 / 840 modem

3.3.1 Checking installation of the SAGEM F@stTM 800 / 840

1 From the Start menu, select Control
Panel, and then double-click System;
the System Properties window appears.
2 Select the Hardware tab, and then
click the Device Manager... button in the Device Manager area..
3 The Device Manager screen
appears. Click the PLUS (+) symbol beside the "Network adapters" folder to reveal the list of installed network adapters.
4 Check that the USB ADSL WAN
Adapter is present.
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3.3.2 "Diagnostics" tools

This application lets you monitor the status of the ADSL line.
1After having installed the modem and
connected it to the PC using its USB cable, the
diagnostics icon shown opposite (framed) appears toward the right end of the task bar at the bottom of your desktop. Double-click the Diagnostics icon.
3 - Installation in Microsoft Windows

Note: If the Diagnostics icon does not appear in the task bar, from the Start menu select:
All Programs / SAGEM F@st
This tool is run automatically when Windows is started.
The color of the icon indicates the current status of the modem (see next table)
2 The following SAGEM F@st 800-840
diagnostics screen appears.
TM
800-840 / DSLMON.
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