Sagem 800 User Manual

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SAGEM F@st

(PPP)

User Guide

800

288021372-05

October 2002 Issue

E closely follows all technological changes and is continually striving to improve its

products for the benefit of its customers. It therefore reserves the right to change its documentation accordingly without notice.

All the trade marks mentioned in this guide are registered by their respective owners:

- SAGEM F@st™ is a registered trade mark of E.

- Windows

and

Internet Explorer

are registered trade marks of Microsoft Corporation,

- Apple and MacOS are registered trade marks of Apple Computer Incorporation,

Pages

Contents 0-1 and 0-2

1. Introduction 1-1

1.1 Overview 1-3

1.2 System requirements 1-5

2. Connecting the SAGEM F@stTM 800 2-1

2.1 Connecting the modem 2-2

2.1.1 Connecting analog terminals 2-3

3. Installation in Microsoft Windows 3-1

3.1 Installing the SAGEM F@stTM 800 3-2

3.2 Connecting / Disconnecting to / from the Internet 3-5

3.2.1 Connecting to the Internet 3-5

3.2.2 Disconnecting from the Internet 3-6

3.3 Status information for the SAGEM F@st

3.3.1 Checking installation of the SAGEM F@st

800 modem 3-7

800 3-7

3.3.2 "Diagnostics" tools 3-8

3.3.3 "Diagnostics" icon 3-10

3.4 Uninstalling the SAGEM F@st

800 3-11

4. Installation in Mac OS 8.6 or Mac OS 9.x 4-1

4.1 Installing the SAGEM F@stTM 800 4-2

4.2 Connecting / Disconnecting to / from the Internet 4-4

4.2.1 Connecting to the Internet 4-4

4.2.2 Disconnecting from the Internet 4-5

4.3 Status information for the SAGEM F@st

4.3.1 Checking installation of the SAGEM F@st

4.3.2 "Diagnostics" tools 4-8

4.3.2.1 "Operation" screen 4-9

4.3.2.2 "Statistics" screen 4-11

4.3.2.3 "Configuration" screen 4-12

4.3.3 Icon indicating the modem status 4-14

800 modem 4-6

800 4-6

4.4 Uninstalling the SAGEM F@st

800 4-15

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Page 0-1

Pages

5. Installation in Mac OS X 5-1

5.1 Installing the SAGEM F@stTM 800 5-2

5.2 Connecting / Disconnecting to/from the Internet 5-4

5.2.1 Connecting to the Internet 5-4

5.2.2 Disconnecting from the Internet 5-6

5.3 Status of the SAGEM F@st

5.3.1 Checking installation of the SAGEM F@st

800 modem 5-7

800 5-7

5.3.2 "Diagnostics" tools 5-8

5.4 Uninstalling the SAGEM F@st

800 5-9

A. Appendix A - SAGEM F@st™ 800 troubleshooting A-1

A.1 Front panel LEDs A-2

A.1.1 "ADSL" LED blinking A-2 A.1.2 "ADSL" and "PWR" LEDs off A-3 A.1.3 "ADSL" LED off and "PWR" LED on A-3 A.1.4 "ADSL" LED on steady and "PWR" LED on A-3

B. Appendix B - Safety instructions B-1

B.1 Safety instructions B-2

C. Appendix C - Technical Specifications C-1

C.1 Equipment specifications C-2

C.2 Software specifications C-4

C.3 PC and Mac compatibility C-4

D. Appendix D - Default configuration D-1

E. Appendix E - Glossary E-1

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1. Introduction

This chapter: ! gives an overview of the SAGEM F@stTM 800 modem § 1.1

! sets out the system requirements § 1.2

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Page 1-1

1 - Introduction

Notice

Safety

instructions

Warning icon, used in this guide

Information icon, used in this guide

Before making any connections, refer to the safety instructions in Appendix A of this User Guide.

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1 - Introduction

1.1 Overview

The SAGEM F@st™ 800 is an ADSL modem used to browse the Internet with ease at speeds of up to 8 Mbit/s. The modem's purpose is to transmit data between a terminal (PC or Mac) connected by a USB interface and an Internet Access Provider (IAP), via an ADSL link.

The SAGEM F@st™ 800 supports the following encapsulations:

• PPPoA in VCMUX mode,

• PPPoA in LLC mode,

• PPPoE in VCMUX mode,

• PPPoE in LLC mode.

The modem has the advantage of being powered via the USB interface and therefore does not needs a main power unit or a power cable.

The SAGEM F@st™ 800 has the following two interfaces:

! USB interface

! Remote network interface (ADSL)

Both interface ports are at the rear of the modem casing:

Type B

USB Connector

6-way RJ11 WAN Connector

There are two LEDs on the casing, the lefthand one labeled "ADSL" and the righthand one "PWR" (see Appendix A - Troubleshooting, for interpreting the LEDs).

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Page 1-3

1 - Introduction

Contents of

The package in which the SAGEM F@st™ 800 is supplied contains

package

! One SAGEM F@st™ 800 modem

! One Type A / Type B USB cable

! One RJ11/RJ11 line cable

! One CD-ROM

! Two or three microfilters (optional).

Note: This is not an exhaustive list. The package may also contain safety instructions

and other documents.

The CD-ROM contains:

• the Windows and Macintosh drivers for the SAGEM F@st™ 800 modem.

• the SAGEM F@st™ 800 modem User Guide in pdf format.

• the Acrobat Reader™ software for reading pdf files.

Incomplete or

damaged

contents

If the package you receive is incomplete or contains damaged items, contact the Internet Access Provider (IAP) supplying your SAGEM F@st™ 800 modem

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1.2 System requirements

The SAGEM F@st™ 800 modem requires:

1 - Introduction

Telephone line

Computer with

USB port

Free space on your computer

A WEB browser

! Telephone line supporting ADSL transmission.

! Splitters compliant with ADSL standards (for use with a telephone

or fax type analog terminal).

! Subscription to an Internet Access Provider (for connection to the

Internet).

The minimum configuration of your computer must be:

! For Windows XP Pentium II, 400 MHz, 128 Mb RAM

! For Windows 2000 Pentium II, 266 MHz, 64 Mb RAM

! For Windows ME Pentium II, 233 MHz, 64 Mb RAM

! For Windows 98FE Pentium II, 166 MHz, 32 Mb RAM

! For Windows 98SE Pentium II, 166 MHz, 32 Mb RAM

! For MacOS 8.6 - 9.x Power PC G3, 233 MHz, 64 Mb RAM

! For MacOS X Power PC G3, 233 MHz, 128 Mb RAM

30 Mb

Internet Access Provider

To access the Internet, the Internet Access Provider (IAP) must supply you:

! one user name

! one password

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Page 1-5

1 - Introduction

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2. Connecting the SAGEM F@stTM 800

This chapter: ! describes how to connect the modem § 2.1

! describes how to connect analog terminals § 2.1.1

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2 - Connecting the SAGEM F@stTM 800

2.1 Connecting the modem

CAUTION

Do not connect your modem to your computer with the USB cable before you have installed the drivers from the CD-ROM.

Only use the "ADSL" line cable supplied with the SAGEM F@st™ 800 for the connection to the remote network.

The 3 m line cable is terminated at both ends with RJ11 connectors.

The connections must be made in the following order:

Connect one end of the line cable to the telephone socket

2 Connect the other end of the line cable to the LINE connector on the modem

If using an input splitter or microfilters, their outputs must also be fitted with RJ11 connectors. If not, contact your Operator for an adapter or a specific cable.

Connect the "flat" connector at one end of the USB cable to one of the type A USB ports on the computer (or on the HUB if appropriate), marked with the following symbol:

4 Connect the "square" connector at the other end of the USB cable to the USB connector

on the rear panel of the modem, when prompted by the driver installation software.

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2 - Connecting the SAGEM F@stTM 800

2.1.1 Connecting analog terminals

Splitters are required when using the SAGEM F@st™ 800 and analog terminals on the same telephone line.

There are two types of configuration that use different splitters.

In most cases, your Operator will provide you with the information you need to choose between the two options.

Configuration with input splitter

SAGEM F@stTM 800

Analog + ADSL

Signals

ADSL Line

MEDIUM

SPLITTER

Analog Signals

TELEPHONE

FAX

Your Operator will tell you how many analog terminals can be connected.

Configuration with distributed splitters (microfilters)

SAGEM F@stTM 800

ADSL Line

Microfilter

Analog Signal

Microfilter Microfilter

Analog Signal

TELEPHONE

FAX

TELEPHONE

The configuration with microfilters requires one microfilter for each analog terminal.

Your Operator will tell you how many analog terminals can be connected.

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2 - Connecting the SAGEM F@stTM 800

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3. Installation in Microsoft Windows

This chapter: ! describes how to install the SAGEM F@stTM 800 § 3.1

! describes how to Connect/Disconnect to/from the Internet § 3.2

! describes the status information for the SAGEM F@stTM 800 § 3.3

! describes how to uninstall the SAGEM F@stTM 800 § 3.4

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Page 3-1

3 - Installation in Microsoft Windows

The procedures for installing, checking installation and uninstalling described below have been carried out arbitrarily using Windows XP. There may be slight differences when installing in other Windows operating systems (98FE, 98SE, ME and 2000).



3.1 Installing the SAGEM F@stTM 800

Insert the CD-ROM in the appropriate drive on your computer; the screen opposite appears. Click "Install the modem".

Note: If this screen does not appear, from the Start menu, select Run, and then enter: "<CD-ROM drive letter> :\autorun.exe (for example e:\autorun.exe) then click OK.

The following screen appears. From the proposed list, select your preferred language and then click OK

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The following screen appears. Click Next to continue

After the files have been copied to the hard disk in your computer, the following screen appears. Connect the USB cable to the SAGEM F@st

800 modem via the

USB connector on the rear panel.

3 - Installation in Microsoft Windows



Windows then proceeds to install the various software components. Please wait until an end-of-installation message appears or until Windows prompts you to restart your computer.

Note: After connecting the modem, in Windows 98 FE or SE, the operating system may ask for the Windows installation CD-ROM. If so, insert this CD-ROM to continue installation.

6 When installation is finished, the following

screen appears; click OK

Note: Depending on the configuration of the PC and of the installed operating system, Windows may also prompt you to restart your computer. This restart operation is necessary for your modem to operate correctly.

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3 - Installation in Microsoft Windows

7 You can now check the installation of your modem by following the instructions in

section 3.3.1.

The Uninstallation procedure is described in section 3.4.



Uninstallation

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3 - Installation in Microsoft Windows

3.2 Connecting / Disconnecting to / from the Internet

3.2.1 Connecting to the Internet

The installation software created an "Internet ADSL" icon on the Windows XP desktop. Double-click this icon.

The connection screen appears.

Enter your "User name" and your "Password".

4 Check the "Save this user name and

password for the following users:" box and, if you want, select "Anyone who uses this computer".



Click "Dial" to set up the connection and access the Internet.

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3 - Installation in Microsoft Windows



3.2.2 Disconnecting from the Internet

Click the "Internet ADSL" icon on the Windows desktop:

Click the connection icon in the Windows task bar:

Note: Depending on how your PC is configured, the connection icon may be hidden in

the status area. To reveal the icon, you need to click the left-pointing arrow indicated below:

The following screen appears. Select the General tab, and then click "Disconnect".

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3 - Installation in Microsoft Windows

3.3 Status information for the SAGEM F@stTM 800 modem

3.3.1 Checking installation of the SAGEM F@stTM 800

1 From the Start menu, select Control

Panel, and then double-click System;

the System Properties window appears.

2 Select the Hardware tab, and then

click the Device Manager... button in the Device Manager area..

3 The Device Manager screen

appears. Click the PLUS (+) symbol beside the "Network adapters" folder to reveal the list of installed network adapters.



4 Check that the USB ADSL WAN

Adapter is present.

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3 - Installation in Microsoft Windows

3.3.2 "Diagnostics" tools

This application lets you monitor the status of the ADSL line.

1After having installed the modem and

connected it to the PC using its USB cable, the

diagnostics icon shown opposite (framed) appears toward the right end of the task bar at the bottom of your desktop. Double-click the Diagnostics icon.



Note: If the Diagnostics icon does not appear in the task bar, from the Start menu

select: Programs / SAGEM F@st

This tool is run automatically when Windows is started.

The color of the icon indicates the current status of the modem (see section 3.3.3)

2 The following SAGEM F@st800

diagnostics screen appears.

800 / Diagnostics.

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3 - Installation in Microsoft Windows

The meanings of the various fields are explained in the table below.

Field Description

DSL status



Line Rate

Data Rate

Line Rate

Data Rate

Transmit

Receive

Not detected

Non synchronized

Synchronizing

Operational

Upstream or outgoing rate (data sent to the Internet) negotiated by the ADSL link (in kbit/s)

User's instantaneous transmit rate (in kbit/s)

Downstream or incoming rate (data received from the Internet) negotiated by the ADSL link (in kbit/s)

User's instantaneous receive rate (in kbit/s)

The computer has not detected the presence of the modem on one of its dedicated USB ports

ADSL link not synchronized. A connection to the Internet cannot be set up

The computer has detected the presence of the modem on one of its dedicated USB ports and ADSL synchronization is in progress

ADSL link synchronized. A connection to the Internet can be set up

Version information

Using the right mouse button, click the diagnostics icon or the title bar of the diagnostics screen, and then select "About...". The information screen opposite appears.

SAGEM F@st800 vx.y.z

Field Description

GUI Version

Hardware

Driver

Displays the diagnostics application version

Displays the chipset version

Displays the modem driver version

Product version (v1.0.4 for example)

Firmware

Reproduction and communication prohibited without the written permission of

Displays the version of the code in the modem

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3 - Installation in Microsoft Windows



3.3.3 "Diagnostics" icon

This icon appears automatically when Windows is started, toward the right in the task bar at the bottom of your desktop

The table below summarizes the modem status information as indicated by the different diagnostic icons:

Icon Meaning (Modem status)

Not detected

Not synchronized

Synchronizing

Operational

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3 - Installation in Microsoft Windows

3.4 Uninstalling the SAGEM F@stTM 800

Using the left mouse button, click the Start menu in the task bar.

Select All programs (Programs in Windows 98FE, 98SE, ME and

2000), SAGEM F@st800, then Uninstall F@st800



The following screen appears. From the proposed list, select your preferred language and then click OK

The following screen appears. Click OK

The following screen appears. Disconnect your modem if necessary and then click OK. Uninstallation is finished.

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3 - Installation in Microsoft Windows



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4. Installation in Mac OS 8.6 or Mac OS 9.x

This chapter: ! describes how to install the SAGEM F@stTM 800 § 4.1

! describes how to Connect/Disconnect to/from the Internet § 4.2

! describes the status information for the SAGEM F@stTM 800 § 4.3

! describes how to uninstall the SAGEM F@stTM 800 § 4.4

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Page 4-1

4 - Installation in Mac OS 8.6 or Mac OS 9.x

Note: The SAGEM F@st

800 can be installed in the following operation systems:

- MacOS 8.6,

- MacOS 9.x,

- MacOS X (10.1 and 10.2).

This chapter covers installation in the MacOS 8.6 or MacOS 9.x operation systems only.

The procedures for installing, Connecting / Disconnecting, checking installation and uninstalling described below have been carried out arbitrarily in MacOS 9.2.

4.1 Installing the SAGEM F@stTM 800

Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the desktop.

Double-click this icon to show the content of the CD-ROM.

2 Double-click in the MAC / OS 8.6 - 9.x directory, and then double-click the file install_en

to run the installing program.

The following installation screen appears.

Click

The icon opposite appears.

Click

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

5 The installation is finished. The screen proposing that your computer is restarted

appears.

Click

6 After restart, Connect the USB cable to the SAGEM F@st

800 modem via the USB

connector on the rear panel.

A triangular icon indicating the modem status is created in the control strip.

At the end of the installation process, the diagnostics tool icon is created on the desktop

9 You can now check the installation of your modem by following the instructions in

section 4.3.1.

Uninstallation

The Uninstallation procedure is described in section 4.4.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

4.2 Connecting / Disconnecting to / from the Internet

4.2.1 Connecting to the Internet

1 Click the Remote access icon on the

control strip at the bottom of the desktop to display the list of commands associated with this icon.

Note: Before connection, the remote access status is Inactive.

Select Open Remote Access.

2 The Remote Access screen appears.

Enter your "User name" and your "Password". These data are delivered to you by your Internet Access Provider (IAP).

Check the "Save password" box for the following users if you want.

Note: The Number field must contain "123456"

Click connection and access the Internet.

Open your navigator and surf the Internet.

to set up the

Note: For the first connection, you must follow the procedure described above.

However, for subsequent connections, simply opening a browser will connect you directly to the remote network.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

4.2.2 Disconnecting from the Internet

1 Click the Remote access icon on the

control strip to display the list of commands associated with this icon.

Note: After connection, the remote access status is Connected.

Select Open Remote Access.

2 The Remote Access screen appears.

Click the Disconnect button to disconnect the modem.

Note: To check that the procedure has been successful, select Open Remote Access;

the Remote Access screen appears. This screen should display the "Inactive"

status and the

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button.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

4.3 Status information for the SAGEM F@stTM 800 modem

4.3.1 Checking installation of the SAGEM F@stTM 800

1 Click the Remote Access icon on the

control strip at the bottom of the desktop to display the list of commands associated with this icon.

Click Open Remote Access.

2 Click the Remote Access menu on

the menu bar at the top of the desktop to display the list of commands associated with this menu.

Click the Modem command.

The "Connect via:" field should display: ADSL USB Modem.

In the Settings area, the "Modem" field should display the name of your modem: ADSL USB Modem

In the opposite case, to modify these greyed fields (disabled), proceed as follows:

- Select Remote Access / Modem in the menu bar ; a window appears and the menu bar is modified.

- Select File / Configuration in the new menu bar ; a window appears.

- Select "By default " in the scroll list, then click "Select".

You can now select ADSL USB Modem in the drop-down lists of the Connection via and Modem fields.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

3 Click the Remote Access menu on

the menu bar at the top of the desktop to display the list of commands associated with this menu.

Click the TCP/IP command.

The "Connection" field should display: PPP.

In the Settings area, the "Configuration" field should display:

Via a PPP server

In the opposite case, to modify these greyed fields (disabled), proceed as follows:

- Select Remote Access / TCP/IP in the menu bar ; a window appears and the menu bar is modified.

- Select File / Configuration in the new menu bar ; a window appears.

- Select "By default " in the scroll list, then click "Select".

You can now select PPP in the drop-down list of the Connect via field and Using PPP Server from the list of the Configure field.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

4.3.2 "Diagnostics" tools

This application lets you monitor the status of the ADSL line and configure the SAGEM F@st

800 modem. This application is present on all Operation Systems

listed at § 1.2 - System requirements.

1After having installed the modem and

connected it to the Macintosh using its USB

cable, the diagnostics icon appears on your desktop.

Double-click the diagnostics tool icon, or Click the triangular icon in the control strip.

The diagnostics screen appears. This screen has three tabs: Operation Statistics Configuration.

In each of the tabbed screens, the bottom right corner has a square icon, the background color of which indicates the status of the modem (see section 4.3.3).

In each of the tabbed screens, toward the bottom center, there is a

button. When you make the change, this button becomes "active". Click this button to register the changes; a window prompting you to restart appears. Click OK, then restart your computer.

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4.3.2.1 "Operation" screen

4 - Installation in Mac OS 8.6 or Mac OS 9.x

"ADSL status" area

Field Description

Modem status

Modem is unplugged from USB

The modem is waiting for the driver to respond

ADSL synchronization in progress

The modem is operational

Line type

G.DMT

G.LITE

ANSI T1.413

The computer has not detected the presence of the modem on one of its dedicated USB ports

ADSL link not synchronized. A connection to the Internet cannot be set up

The computer has detected the presence of the modem on one of its dedicated USB ports and ADSL synchronization is in progress

ADSL link synchronized. A connection to the Internet can be set up

Click this button to reset the modem.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

"ADSL performance" area

Field Description

Line Rate

Data Rate

Line Rate

Data Rate

Upstream or outgoing rate (data sent to the Internet) negotiated by the ADSL link (in kbit/s)

Transmit

User's instantaneous transmit rate (in kbit/s)

Downstream or incoming rate (data coming from the Internet) negotiated by the ADSL link (in kbit/s)

Receive

User's instantaneous receive rate (in kbit/s)

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4.3.2.2 "Statistics" screen

4 - Installation in Mac OS 8.6 or Mac OS 9.x

"ADSL" area

Field Description

Tx Rate

FEC

VID - CPE

Rx Rate

Margin

VID - CO

CRC

Attenuation

"ATM" area

Indicates the upstream or outgoing rate (data sent to the Internet) negotiated by the ADSL link (in kbit/s)

Indicates the number of FEC errors since the connection was set up

Indicates the VID (identifier) of the ADSL equipment at the network operator end (ATU-C)

Indicates the downstream or incoming rate (data coming from the Internet) negotiated by the ADSL link (in kbit/s)

Indicates the current margin (in dB)

Indicates the VID of the ADSL equipment at the subscriber end (ATU-R)

Indicates the number of CRC errors since the start of transmission

Indicates the current attenuation (in dB)

This button updates all these counter statistics

Field Description

Cells Rx

VPI

Cells Tx

VCI

HEC

Delineation

Reproduction and communication prohibited without the written permission of

Indicates the number of cells received since the connection was set up

Indicates the VPI used in the ATM cell header

Indicates the number of cells transmitted since the connection was set up

Indicates the VCI used in the ATM cell header

Indicates the number of HEC errors since the connection was set up

Indicates the ATM Delineation status (good or bad)

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

"Packets" area

Field Description

Packets Rx

Packets Tx

Lost

Indicates the number of AAL5 packets received since the connection was set up

Indicates the number of AAL5 packets transmitted since the connection was set up

Indicates the number of AAL5 lost since the connection was set up

4.3.2.3 "Configuration" screen

"Configuration" area

Field Description

ATM Channel VTI Displays the value 8 by default. This field can be used to enter a

VPI value between 0 and 255

ATM Channel VCI Displays the value 35 by default. This field can be used to enter a

VCI value between 0 and 65535

Encapsulation Type PPPoA LLC

PPPoA VCMUX (Default value)

PPPoE LLC

PPPoE VCMUX

ADSL Standard ANSI TI.413

G.DMT

G.LITE

Multi Standard (Default value)

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"Version information" area

4 - Installation in Mac OS 8.6 or Mac OS 9.x

Version Information (Vx.y.z)

Field Description

Driver

SAGEM Monitor

Firmware

Hardware

Displays the modem driver version

Displays the diagnostics application version

Displays the version of the code in the modem

Displays the chipset version

Product version (V1.0.4, for example)

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

4.3.3 Icon indicating the modem status

This icon is present on all Operation Systems listed at § 1.2 - System requirements.

The table below summarizes the modem status information as indicated by the background color of the icon.

Icon on

"SAGEM Monitor"

screen

Icon

in the control strip

Meaning (Modem status)

Modem is unplugged from USB

The modem is waiting for the driver to respond

ADSL synchronization in progress

The modem is operational

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

4.4 Uninstalling the SAGEM F@stTM 800

Insert the CD-ROM in the appropriate drive on your computer ; an icon appears in the desktop.

Double-click this icon to show the content of the CD-ROM.

2 Double-click in the MAC / OS 8.6 - 9.x directory, and then double-click the file install_en

to run the Install / Uninstall program.

The following screen appears.

At top left, select Uninstall from the list

and then at bottom right click

The following screen appears.

Click

When the software has been uninstalled, you are prompted to restart your computer.

Click

Uninstallation was successful.

Click

You can now restart your computer.

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4 - Installation in Mac OS 8.6 or Mac OS 9.x

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5. Installation in Mac OS X

This chapter: ! describes how to install the SAGEM F@stTM 800 § 5.1

! describes how to Connect/Disconnect to/from the Internet § 5.2

! describes the status information for the SAGEM F@stTM 800 § 5.3

! describes how to uninstall the SAGEM F@stTM 800 § 5.4

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5 - Installation in Mac OS X

Note: The SAGEM F@st

800 can be installed in the following operating systems:

- MacOS 8.6,

- MacOS 9.x,

- MacOS X (10.1 and 10.2).

This chapter covers installation in the MacOS X (10.1 or 10.2) operating system only.

The procedures for installing, Connecting/Disconnecting, checking installation and uninstalling described below have been carried out arbitrarily in MacOS 10.2. The minor differences between this and MacOS 10.1 will be pointed out in comments.

5.1 Installing the SAGEM F@stTM 800

Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the desktop.

Double-click this icon to show the content of the CD-ROM.

2 Double-click in the MAC / OS X directory, and then double-click the install file to run the

installation program.

The installation screen opposite appears. Enter your name and "User" password

or a phrase and click

Note: You must have "Administrator" rights to install the modem.

The screen opposite appears.

Click

to continue

installation

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The installation software then displays a message indicating that a restart of your computer is necessary to install the modem.

5 - Installation in Mac OS X

Click

to start

installation.

When the files have been copied to the hard disk, the screen opposite appears. Connect the USB cable to the SAGEM F@st

800 modem using

the rear connector marked USB, and

then click

7 The installation is finished. The

screen prompting you to restart your computer appears.

Click

At the end of the installation process,

the diagnostics tool icon is created on the desktop

9 You can now check the installation of your modem by following the instructions in

section 5.3.1.

Uninstallation

The Uninstallation procedure is described in section 5.4.

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5 - Installation in Mac OS X

5.2 Connecting / Disconnecting to/from the Internet

5.2.1 Connecting to the Internet

This procedure is in two phases:

- Configuring access to the Internet (PPPoA or PPPoE) (steps 1 to 6),

- Connecting to the Internet proper (steps 7 and 8).

Click the menu bar, select "System Preferences", and click the "Network" icon. The screen opposite appears.

2 Select the PPPoE tab; the appropriate

panel appears.

(Apple) menu in the

3 In the Name field, enter your "User

name"

Enter your "Password"

Note: Your "Account name" and "Password" are delivered to you by your Internet Service Provider (ISP).

If you wish,

Check the "Save password" box for subsequent users,

Check the "show PPPoE status in menu bar" box (advisable).

Click take effect.

When connecting for the first time, you must follow the procedure above. For subsequent connections, simply set up the Internet connection by following steps 7 and 8 below.

for your entries to

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On the desktop, double-click the icon representing your Mac OS X hard disk. Open the Applications folder, and double-click the Internet Connect icon:

The screen opposite appears.

Check that the information in the "Configuration", "Name" and "Password" fields is correct.

5 - Installation in Mac OS X

Click

to set up the

connection.

Note: If the connection is not set up, an incorrect name or password may be the cause. In this case, click to correct the error.

Open your browser and access the Internet.

If you have checked the "Show PPPoE status in menu bar" box (see step 5), you can also do the following:

Click the connection icon

Select Connect.

in the menu bar.

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5 - Installation in Mac OS X

5.2.2 Disconnecting from the Internet

On the desktop, double-click the icon representing your Mac OS X hard disk. Open the Applications folder and then double-click the Internet Connect icon:

The screen opposite appears.

Click the disconnect the modem

Note: To show that the procedure has been successful, this screen should show the "Idle"

status and the Connect button.

If you have checked the "Show PPPoE status in menu bar" box (see step 5), you can also do the following:

Click the connect icon

Select Disconnect

button to

in the menu bar.

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5 - Installation in Mac OS X

5.3 Status of the SAGEM F@stTM 800 modem

5.3.1 Checking installation of the SAGEM F@stTM 800

Click the (Apple) menu in the menu bar, select "System Preferences" and then click the "Network" icon. The screen opposite appears. The Configuration : field should show ADSL USB PPPoE / PPPoA

The Show : field should display "Ethernet adapter (en x)", where "x" is a number assigned by the operating system.

Select the TCP/IP tab. In the panel, the Configurer : field should show Via PPP

2 Select the PPPoE tab and the panel

opposite appears.

Make sure that the "Connect using PPPoE" box is checked and that the "Name" and "Password" fields are completed.

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5 - Installation in Mac OS X

5.3.2 "Diagnostics" tools

This application lets you monitor the status of the ADSL line and configure the SAGEM F@st

800. This application is present on all the operating systems listed in

section 1.2 - System requirements.

The "ADSL Monitor" diagnostic tool was added to the "Application" directory on your hard disk when the modem drivers were installed. You can access it directly by double-clicking the "ADSL Monitor" shortcut created on your desktop.

The functionalities of this tool are the same as described in section 4.3.2 for MacOS 8.6 and MacOS 9.x.

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5.4 Uninstalling the SAGEM F@stTM 800

Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the desktop.

Double-click this icon to show the content of the CD-ROM.

2 Double-click in the MAC / OS X directory, and then double-click the install file to run the

Install / Uninstall program.

The Authenticate screen opposite appears.

Enter your name and "User" password

or a phrase and then click

5 - Installation in Mac OS X

Note: You must have "Administrator" rights to uninstall the modem.

The screen opposite appears.

At top left, select Uninstall from the

list Then at bottom right, click

This screen tells you that any applications you are running will be automatically closed on uninstalling.

Click

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5 - Installation in Mac OS X

When the software has been uninstalled, you are prompted to restart your computer.

Click

Uninstallation is complete.

Click

You can now restart your computer.

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A. Appendix A - SAGEM F@st™ 800 troubleshooting

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Appendix A - SAGEM F@st™ 800 troubleshooting

This appendix is intended to help the user resolve the various fault conditions that may be encountered when installing or using the SAGEM F@st 800. The LEDs on the front of the modem are provided for this purpose.

A.1 Front panel LEDs

The front panel of the SAGEM F@st 800 modem has two supervision LEDs:

Marking ADSL PWR

Assignment

Color

Continuously

Off

Flashing

Presence of WAN access Presence of power + USB

Green Green

ADSL connection set up SAGEM F@st 800 powered

ADSL connection not set up SAGEM F@st 800 not

powered up or not detected

on the USB bus of your

computer (see section A.1.2)

ADSL connection being set up

(see section A.1.1)

A.1.1 "ADSL" LED blinking

This indicates that the SAGEM F@st™ 800 is attempting to connect to the remote connection DSLAM. The indicator remains in this state while the modem is not connected to an active ADSL line.

ADSL connection takes less than a minute after connection to the ADSL line.

! If, after the connection time, the LED is still flashing:

• Check that the SAGEM F@st™ 800 is connected correctly to the ADSL line (either directly or via a splitter or microfilter).

• Check that the miniature RJ11 connector pins are not dirty or damaged.

• Check with your Internet Access Provider (IAP) that ADSL mode is definitely activated on

the telephone line that you want to use.

• Disconnect and then reconnect the USB cable.

• Restart your computer (PC or Mac).

• Check with your Internet Access Provider (IAP) that the ADSL link provided on this line is

compliant with one of the three transmission standards supported by the SAGEM F@st™ 800:

- ANSI T1.413 Issue 2,

- G.992.1 (G.dmt),

- G.992.2 (G.lite).

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A - SAGEM F@st™ 800 troubleshooting

A.1.2 "ADSL" and "PWR" LEDs off

! Check that the USB cable is connected correctly to your computer (or to a HUB).

! Check that the drivers are correctly installed (refer to the modem status in Windows (see

section 3.3) or in Mac (see section 4.3)).

Note: If your computer is connected to a HUB, disconnect all connected devices to

isolate your modem.

If no further clue emerges enabling you to solve the problem:

! Reinstall the modem in Windows (see section 3.1) or in Mac (see section 4.1).

A.1.3 "ADSL" LED off and "PWR" LED on

! Check that the line cable is connected correctly to your modem and to the telephone line.

! Check with your Internet Access Provider (IAP) that the ADSL service is definitely enabled

on your telephone line.

A.1.4 "ADSL" LED on steady and "PWR" LED on

The modem is synchronized but the PPP link with your Internet Access Provider (IAP) is not set up. Check:

- that the PPP "user name" and "password" are those given to you by your Internet Access Provider (IAP).

- that the VPI/VCI parameters and encapsulation mode are similar to those of your Internet Access Provider (IAP) (see Appendix D - default configuration). If not, contact your Internet Access Provider (IAP).

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Appendix A - SAGEM F@st™ 800 troubleshooting

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B. Appendix B

Safety instructions

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Page B-1

Appendix B - Safety instructions

B.1 Safety instructions

READ THE FOLLOWING

INSTRUCTIONS CAREFULLY

Environment

Maintenance

Power source

Safety levels

CE declaration of conformity

! The SAGEM F@st™ 800 must be installed and used inside a

building (for desktop use).

! The ambient temperature must not exceed 45°C.

! The SAGEM F@st™ 800 must not be exposed to strong sunlight or

to a strong heat source.

! The SAGEM F@st™ 800 must not be placed in an environment

subject to significant steam condensation.

! The SAGEM F@st™ 800 must not be exposed to water splashes.

! The SAGEM F@st™ 800 must not be covered.

! Do not open the casing. This action is reserved only for qualified

personnel and only when approved by your operator.

! Cleaning: Do not use liquid or aerosol-based cleaning agents.

The modem is powered via the USB port on your PC. Check that the USB cable supplied with the hardware is not damaged (cable and plugs).

USB port SELV

LINE port TNV-3

Products bearing this symbol are compliant with EMC regulations and with the Low Voltage Directive published by the Commission of the European Communities (CEC).

declares that the SAGEM F@st

800 product is compliant

with the requirements of European directives 1995/5/CE and with the main requirements of directives 89/336/CEE dated 03/05/1989 and 73/23/CEE dated 19/02/1973.

The CE declaration of conformity for the SAGEM F@st in the context of the R&TTE directive.

Safety Extra Low Voltage circuit

Telecommunication Network Voltage level 3 circuit

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800 is made

C. Appendix C

Technical Specifications

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Appendix C - Technical Specifications

C.1 Equipment specifications

Mechanical

Dimensions Width 85 mm

Depth 105 mm

Thickness 32 mm

Weight 90 g

USB interface

Bit rate < 12 Mbit/s

Standard USB 1.1

Data Asynchronous

Transmission mode Bidirectional

Power consumption < 2.5 W

Connector USB - Type B socket

ADSL interface

Transmission code DMT

Standards supported T1.413 Issue 2

G.992.1 (G.DMT)

G.992.2 (G.Lite)

G.Handshake (Multimode)

Maximum upstream rate 896 kbit/s

Maximum downstream rate 8160 kbit/s

Latency Simple latency (fast or Interleaved)

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Appendix C - Technical Specifications

Environmental specifications

Storage

Standard ETS 300 019-1-1, class T1.2

Temperature -25°C to +55°C

Relative humidity 10 to 100%

Transport

Standard ETS 300 019-1-2, class T2.3

Temperature -40°C to +70°C

Relative humidity 10 to 100%

Operation

Standard ETS 300 019-1-3, class T3.2

Temperature -5°C to +45°C

Relative humidity 5 to 85%

Pressure 84 hPa to 106 hPa (880 to 1060 mbar)

Solar radiation 700 W/m²

Mechanical environment

Standard ETS 300 019-1

Storage Class T1.2

Transport Class T2.3

Operation Class T3.2

Physical/chemical environment

Standard ETS 300 019-1

Storage Class T1.2

Transport Class T2.3

Operation Class T3.2

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Appendix C - Technical Specifications

C.2 Software specifications

ATM

Signaling PVC

Adaptation layer AAL5

Number of VCs 1

OAM management OAM F4 and F5

Quality of service UBR

Encapsulation protocols

RFC 2364 (PPPoA) VCMUX or LLC

RFC 2516 (PPPoE) VCMUX or LLC

C.3 PC and Mac compatibility

Windows 98 FE

Windows 98 SE

Windows 2000

Windows Millénium

Windows XP

Mac

OS 8.6

OS 9.04, OS 9.1, OS 9.2

OS X (10.1 & 10.2)

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D. Appendix D

Default configuration

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Page D-1

Appendix D - Default configuration

This appendix sets out the default settings of your SAGEM F@st™ 800.

ATM

Encapsulation

ADSL

VPI 8

VCI 35

PPPoA VCMUX

Multimode

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E. Appendix E

Glossary

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Appendix E - Glossary

Glossary

AAL5

ADSL

ARP

ATM

ATU-C

ATU-R

CPE

CRC

DMT

DSLAM

FEC

HEC

ATM Adaptation Layer type 5

Asymmetric Digital Subscriber Line. Telephone line with asymmetric rates (upstream rate: 32 to 896 kbit/s; downstream rate: 32 to 8160 kbit/s)

Address Resolution Protocol. Protocol used to determine an IP address from a Ethernet address

Asynchronous Transfer Mode

ADSL Termination Unit Central office end. This refers to ADSL equipment at the switching center end (of the network operator)

ADSL Termination Unit Remote terminal end. This refers to ADSL equipment (modem + splitter) installed at the subscriber's premises

Central Office

Customer Premises Equipment (Terminal)

Cyclic Redundancy Check: Error detection method

Discrete Multi Tone: Transmission method using 256 carriers

Digital Subscriber Line Access Multiplexer

Forward Error Correction

ATM cell Header Error Control

LAN

LLC

MAC

OAM

PPP

PPPoA

PPPoE

RARP

RFC

RJ11

RJ45

UBR

USB

IDentifier

Local Area Network

Logical Link Control (Encapsulation without header)

Medium Address Control

Operation, Administration and Maintenance

Point to Point Protocol

PPP over ATM

PPP over Ethernet

Reverse Address Resolution Protocol. Protocol used to determine the physical address of a machine from its IP address

Request For Comments

Standard 6-way miniature connector

Standard 8-way miniature connector

Unspecified Bit Rate. Widely used service class

Universal Serial Bus. This Bus supports a nominal bit rate of up to 12 Mbit/s

Virtual Channel

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Appendix E - Glossary

VCI

VCMUX

VID

VPI

WAN

Virtual Channel Identifier

Encapsulation (without header)

Vendor ID

Virtual Path

Virtual Path Identifier

Wide Area Network

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Appendix E - Glossary

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Le Ponant de Paris - 27, rue Leblanc - 75512 PARIS CEDEX 15 - FRANCE Tel. : +33 1 40 70 63 63 - Fax : +33 1 40 70 66 44 http : /www.sagem.com

SAGEM SA - Société anonyme à directoire et conseil de surveillance au capital de 36 044 360 € - Siège social : 27, rue Leblanc - 75512 PARIS CEDEX 15 - 562 082 909 R.C.S. PARIS

Networks and Telecommunications Division

Sagem 800 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1. Introduction

Notice

1.1 Overview

1.2 System requirements

2.1 Connecting the modem

2.1.1 Connecting analog terminals

3. Installation in Microsoft Windows

3.2 Connecting / Disconnecting to / from the Internet

3.2.1 Connecting to the Internet

3.2.2 Disconnecting from the Internet

3.3.2 "Diagnostics" tools

3.3.3 "Diagnostics" icon

4. Installation in Mac OS 8.6 or Mac OS 9.x

4.2 Connecting / Disconnecting to / from the Internet

4.2.1 Connecting to the Internet

4.2.2 Disconnecting from the Internet

4.3.2 "Diagnostics" tools

4.3.2.1 "Operation" screen

4.3.2.2 "Statistics" screen

4.3.2.3 "Configuration" screen

4.3.3 Icon indicating the modem status

5. Installation in Mac OS X

5.2 Connecting / Disconnecting to/from the Internet

5.2.1 Connecting to the Internet

5.2.2 Disconnecting from the Internet

5.3.2 "Diagnostics" tools

A. Appendix A - SAGEM F@st™ 800 troubleshooting

A.1 Front panel LEDs

A.1.1 "ADSL" LED blinking

A.1.2 "ADSL" and "PWR" LEDs off

A.1.3 "ADSL" LED off and "PWR" LED on

A.1.4 "ADSL" LED on steady and "PWR" LED on

B.1 Safety instructions

C.1 Equipment specifications

C.2 Software specifications

C.3 PC and Mac compatibility

Glossary