instructions, troubleshooting guide, and guarantee
Problems?
Don’t take it back to the shop,
they won’t be able to fix it.
Ring the helpline
0845 658 9700
it’s a local rate number
Read the instructions before use, and keep them safe. Pass them on if you pass the cleaner on.
important safeguards
Follow basic safety precautions, including the ones below. It’s quite a list, but most of them are
simple common sense.
1 The cleaner must only be used by or under the supervision of a responsible adult. Use and
store it out of reach of children.
2 Don’t put the cleaner in any liquid, and don’t use it anywhere damp or wet.
3 Don’t use the cleaner near a gas, oil (including paraffin), or open fire. The flame may
be sucked towards the cleaner, causing a fire hazard.
4 Keep hair, clothing, fingers (and toes), away from the end doing the sucking, and from the
brush. It won’t drag you into the bin, but it may give you a bit of a start.
5 Stuff you mustn’t pick up:
a) don’t pick up any liquid – you’ll short the motor
b) don’t pick up stuff that may ignite spontaneously, like matches, bits of fire-lighter
c) don’t pick up anything burning or smouldering, like cigarette ends, ashes, or embers
– wait till they’re extinguished and cold
d) don’t pick up spillage from toner cartridges – the fine carbon particles may pass through
the filter, short circuit the motor, and burn it out
e) don’t pick up cement or plaster dust – they’ll combine with moisture in the air, clog the
filter, scour the bin, and maybe burn out the motor too
f) don’t pick up anything sharp – you may puncture the filter and damage the motor
g) don’t pick up anything biological – you’ll eventually have to clean it off the filter, and
there’s always the possibility that viral particles may pass through the filter, reach the air
outlet, and enter your air supply
6 If you use the cleaner outdoors (e.g. cleaning the car), connect it to the electricity supply via a
residual current device (RCD), with a rated residual operating current not exceeding 30mA.
7 Don’t leave the cleaner unattended when plugged in.
8 Keep an eye on the cable, so it doesn’t catch on anything, or trip anyone. Don’t run the
cleaner over the cable, you’ll damage it.
9 If you’re using the cleaner on stairs, sit it where it can’t topple, and keep it below you, so if it
does topple, it won’t land on you.
10 Don’t use the cleaner on people, animals, birds, or pets.
11 Unplug the cleaner and rewind the cable when not in use, before moving and before
cleaning.
12 Don’t use the cleaner for any purpose other than those described in these instructions.
13 Don’t use accessories or attachments unless we supply them.
14 Don’t leave the cleaner in sunlight, prolonged exposure to UV may damage plastics.
15 Don’t use the cleaner if it’s damaged or malfunctions.
16 If the cable or plug is damaged, return the cleaner, to avoid hazard.
household use only
before using for the first time
Remove the packaging, but keep it till you’re sure the cleaner is working properly.
count the bits
You should have a big brush, vinyl brush, turbo brush, two hoses (with nozzles), extendable tube,
and small brush/crevice tool. They may be packed separately, so check all of the packaging
before you dispose of it.
fitting the hose
1 Push the hose end into the inlet. You’ll hear a click as it locks into position.
2 Give it a gentle tug to check it’s fitted properly.
cable
3 Pull as much cable as you need from the back of the cleaner.
4 There’s a yellow band round the cable to show there’s about a metre left.
5 There’s a red band about half a metre later that means “Stop pulling, you’ve run out of cable!”.
6 Keep an eye on the cable so it doesn’t catch on anything, or trip anyone (including you).
carrying and moving the cleaner
7 Lift the cleaner only by the carrying handle.
8 Don’t sit it upright, it’ll fall over.
9 You may move the cleaner around by pulling gently (that’s gently), on the standard hose.
Don’t try this with the stretch hose – it’ll just stretch!
hoses
10 You have two hoses – a standard hose, for normal cleaning, and a stretch hose, for stairs and
other difficult to reach places.
choose the tool for the job
11 The turbo brush, big brush, vinyl brush and crevice tool/small brush will fit on the nozzle, or
on the end of the extendable tube. The extendable tube fits on the end of the nozzle.
12 You’ll have your own preferences, but here are few tips for the first time user.
big brush general purpose brush, used with the extendable tube, for floors and carpets:
a) press the rear of the brush pedal to extend the bristles, for hard floor
coverings, like vinyl, parquet, anything without pile
b) press the front of the brush pedal to retract the bristles, for soft floor
coverings, like rugs, carpets, and anything with pile.