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Model Number: RHUV2004
Compact Cyclonic Pro
Bagless Upright Vacuum Cleaner
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN
FOR FUTURE REFERENCE
Page 2
Page(s)
Safety instructions
3-6
Energy
performance label
7
Vacuum
feature diagram
8
Vacuum cleaner
assembly
9-10
Using your vacuum
cleaner
11-13
Cleaning and care
14-15
Problem solving
16
Guarantee and customer services
17
Spare
parts
18
Connection to the mains supply
19-20
Disposal information
24
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
Thank you for purchasing your Russell Hobbs Compact Cyclonic Pro Upright
Vacuum Cleaner.
To get the best from your new cleaner, take a few moments to read these
instructions and keep them in a safe place for future reference.
Should you require any further assistance, our friendly Product Care team will
be happy to help.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to electrical parts.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
• This product is intended for household use only.
Do not use outdoors.
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
• Do not operate this appliance for anything other than its
intended use. This product is intended for household use
only. Do not use outdoors.
• Do not immerse in water or other liquids for cleaning.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
• Do not direct at people, animals, electrical outlets, or
equipment containing electrical components.
• Unplug from outlet when not in use. Do not leave the
cleaner unattended while plugged in.
• Do not use with damaged cord or plug.
• Do not use vacuum cleaner if it has been dropped,
damaged, left outdoors or dropped into water.
• Keep the vacuum cleaner away from water; do not allow
it to get wet. If unit is wet, do not plug unit into wall
socket or turn unit on.
• Do not handle the vacuum cleaner with wet hands.
• Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, or
expose cord to heated surfaces.
• Do not unplug by pulling on cord.
• To protect against electrical shock do not immerse cord,
plug, or appliance in water or other liquid.
• Unplug from the mains outlet when not in use, before
putting on and taking off parts, and before cleaning.
• The use of accessory attachments not recommended by
the appliance manufacturer may cause fire, electric shock
or injury. Only use the accessories supplied by the
manufacturer.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Do not let the cord hang over the edge of the worktop, or
touch hot surfaces.
• Do not use this vacuum to pick up water or any other
liquids, combustible substances or hot/burning objects.
• Only use the unit when fully assembled.
• Never place your fingers or other objects into any part of
the cleaner. Be aware that loose clothing or hair may
become trapped in the cleaner if improperly used.
• Before use, ensure that all of the air vents of the cleaner
are clear and there is no restriction of air flow.
• This vacuum cleaner is fitted with a constantly rotating
brush bar. To avoid damage to your flooring, make sure
the brush bar is raised to the highest setting when using
the accessories or hose.
• Caution: Exhaust air discharged from the rear of the
cleaner may extinguish a gas fire, pilot light, or disturb
ashes in an open fire. Always avoid directing the cleaner
toward naked flames.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
• When cleaning stairs to prevent the vacuum cleaner
falling always place the vacuum cleaner at the bottom of
stairs on the floor. Do not place the vacuum cleaner on
stairs or furniture.
• When cleaning stairs with the hose and attachments,
ensure the brush bar is raised to the highest setting.
• Important: This cleaner has a thermal safety device which
automatically cuts off the power supply in case of over
heating. If the safety device has switched the cleaner off,
unplug from the mains, allow the cleaner to cool down
and check for any blockages. Once the cleaner has cooled
it can be plugged back in to the mains and used as
normal.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
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ENERGY PERFORMANCE LABEL
The purpose of the energy label is to help you understand a
vacuum cleaner’s energy efficiency performance.
1. Energy rating –
based primarily on
energy consumption
and pick-up.
2. Annual energy
usage – the amount of
energy used over a
year.
3. Emissions – the
amount of dust in the
air emitted from the
machine’s exhaust.
4. Noise – the noise
level produced by the
machine, measured in
decibels.
5. Pick up (carpets) –
the rating of how much
dust the machine picks
up from carpets.
6. Pick-up (hard
floors/crevices) – the
rating of how much
dust the machine picks
up from hard floors and
crevices.
1
3
2
4
5
6
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VACUUM FEATURE DIAGRAM
1 Dust container
release button
7 Wheel 13 Handle securing
clip
19 Dust container
release button
2 Dust container
lid
8 Hose nozzle 14 Hose clip 20 Mesh filter
3 Upper cord hook 9 Crevice tool 15 Brush tool 21 HEPA filter
4 Dust container 10 Handle 16 Power button 22 Turbo brush
5 Lower cord hook 11 Hose extension
tube
17 Floor head
release pedal
6 Brush height
control dial
12 Hose hook 18 Hose inlet
2
4
7
6
8
9
1
3
5
10
11
12
13
14
15
16
17
18
19
20
21
22
8
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VACUUM CLEANER ASSEMBLY
Before using your vacuum cleaner
Remove all packaging and lay out the separate components.
Check the unit after unpacking for any visual damage such as:
• Misaligned or damaged parts
• Damage to the main body and separate components
• Damage to the plug or cable.
If you can see any damage do not use the vacuum cleaner and
contact customer services.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
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VACUUM CLEANER ASSEMBLY
Ensure the unit is unplugged before assembling.
1. Place the dust container onto the unit, base first, then tilt forward to engage
the top. To remove, press the dust container release button, located next to
the handle.
Note: Do not carry the unit using the dust container.
2. With the handle securing clip lifted upwards, insert the handle into the
main body, aligning the plastic rib with the groove in the handle inlet.
Important: Ensure you press down the securing clip located on the back of the
unit below the hose hook to secure the handle in place.
3. The hose wraps around the hook located above the handle securing clip.
The nozzle is placed into the brush hose inlet. To remove the hose for use,
gently pull it out from the hose inlet.
4. The extension tube is stored on board the vacuum, located next to the hose
inlet, with the crevice tool inserted into the top of the hose.
5. The brush tool is stored on board the vacuum, located on the back of the
unit below the handle securing clip.
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USING YOUR VACUUM CLEANER
1 2
4
1. Unwrap the cord from the hooks.
2. Ensure the correct surface type is selected using the brush height control
dial. Refer to diagram (2) below. Suction will be most powerful when the
“HARD FLOOR/SHORT PILE” mode is selected.
Important note: Use the “TOOLS” setting when cleaning with the additional
tools to prevent the brush continually hitting the surface it’s sitting on.
3. Plug the cable into a wall socket and press the switch on.
4. With your foot press in the floor head release pedal and tilt the handle back
ready for use. Remove your foot.
5. Press the power button to start vacuuming.
6. Move the vacuum cleaner floor head in a forwards and backwards motion
over the areas you would like to clean.
Note: Large items can get trapped in the brush/floor head which could cause
the unit to overheat. Make sure you pick up larger items that could get
trapped before vacuuming.
Switch off: Before changing vacuum use in any way or when finished.
5 6
LONG PILE
HARD FLOOR/
SHORT PILE
TOOLS
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Using the tools - for reaching areas above the floor.
1. Raise the handle securing clip and pull the handle out of the main unit.
2. Gently pull the hose out of the inlet and secure it into the inlet on the
handle.
3. Push the tool you are going to use inside the other end of the handle.
Note: Ensure the floor surface selector dial is set to ‘TOOLS’.
4. Turn the power on.
Tool guide
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USING YOUR VACUUM CLEANER
Extension tube
Attach the extension
tube to the
bottom of the handle for added
reach.
Crevice tool
Attach the crevice tool to either
the
extension tube or the handle for
narrow, hard to reach areas like down
the sides of the sofa.
Brush
tool
Attach the brush tool to either
the
extension tube or the handle to
remove dust and hair from
upholstery, curtains and blinds.
Turbo brush
Attach the turbo brush to either
the
extension tube or the handle for an
extra effective pick up of fluff, hair
and threads from a variety of
furnishings.
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USING YOUR VACUUM CLEANER
Emptying the dust container
When the dust container reaches the ‘MAX’ level it will need to be emptied.
1. To remove the dust container, press the release button located next to the
handle.
2. Lift the container away from the unit base.
3. Locate the bin release button on the top of the lid.
4. Over a bin, push the release button to open the base of the container. You
may need to tap the sides to empty all of the dirt. Close the base to secure.
Important:
You may wish to empty the dust container outdoors as emptying could create a
dust cloud.
Place the dust container onto the unit, base first, then tilt forward to engage
the top.
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CLEANING AND CARE:
CLEANING THE FILTER
Cleaning the filter
1. To remove the dust container, press the release button located next to the
handle.
2. Lift the container away from the unit base.
3. Turn the bin assembly to align the on the lid with the on the bin.
4. Lift the lid and filters out of the bin.
5. Grip the bottom of the HEPA filter with one hand, and the bin handle with
the other.
6. Turn the HEPA filter anti-clockwise to release it from the lid, and pull it
away from the lid.
7. Slide the mesh filter up and off the HEPA filter. Note: Don’t handle the
paper part of the HEPA filter, oils from your skin can cause dust
particles to adhere to it.
Before you clean the appliance, disconnect the mains
plug from the wall socket.
The mesh filter
8. Wash the filter assembly and mesh filter in warm soapy
water.
9. Leave it to air dry – don’t refit it until it is completely dry.
10. Unscrew the top of the filter unit from the HEPA filter.
The HEPA filter
This filters the returning airflow.
12. If the filter looks a bit dirty, tap it over some newspaper,
to dislodge the dirt.
13. If it’s very dirty, soak it in warm soapy water for a few
minutes, rinse under a running tap to remove all trace of
soap, then let it air dry – do not refit until it’s completely
dry.
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Refitting the filters
14. Slide the mesh filter over the HEPA filter – it only fits one way, with the
broader plastic band at the top.
15. Replace the HEPA filter in the bin lid, and turn it clockwise, to lock it in
place.
16. Align the on the lid with the on the bin.
17. Fit the lid to the bin, then turn it to align the on the lid with the on
the bin.
18. Replace the bin in the cleaner.
To clean the exterior of the device, use a damp, soft cloth and mild detergent.
NEVER IMMERSE THE VACUUM IN WATER.
Wash non-electrical removable accessories in warm soapy water and allow to
dry thoroughly before next use.
If the vacuum is damaged, contact the customer service helpline using the
details at the bottom of this page.
Storage
Store in a clean and dry environment.
CLEANING AND CARE
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
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PROBLEM SOLVING
PROBLEM
POSSIBLE PROBLEM POSSIBLE SOLUTION
The vacuum cleaner is
plugged in but does
not work
Power cord/plug damage
Check the
power cord and plug for signs of damage.
Fuse is damaged
Check and replace the fuse in the plug.
The suction
is
decreasing and the
vacuum is not picking
up dirt
Dust container
Check if
the dust container is full, if so, empty it.
Filters are dirty
Clean the filters.
Hose/head blockages
Check that there are no blockages in the hose or cleaning
head.
Vacuum cleaner is
over heating
Filters are dirty
Check that the filters are not blocked,
if so, clean them
following the instructions in this booklet.
Dust is coming out of
the vacuum cleaner
Dust container fitting
The dust container has not been fitted correctly. Refit the
container following the instructions in this booklet.
The air coming out of
the vacuum cleaner
smells
Filters are dirty
Clean the filters. Also clean the
hose and dust container
Filters are not dry
Ensure the filters
have been left to dry for 24 hours
befo.re refitting back into the vacuum cleaner and using.
We’re here should you need us.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
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GUARANTEE AND CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Product Care Team, on 0345 209 7461
Monday – Friday: 8am-8pm & Saturday: 9am – 1pm,
who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original
proof of purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
• It must be used for domestic purposes only and for its intended
use.
• This warranty does not cover wear and tear, damage, misuse
or consumable parts.
This does not affect your statutory rights.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
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SPARE PARTS
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
To check the availability of the following spare parts, simply contact
our friendly Customer Services team using the details provided at the
bottom of this page.
1
Dust
container filter
assembly
4
Brush tool
2
Handle
5
Crevice
tool
3
Extension tube
6
Turbo brush
1 2
3
5
4
6
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CONNECTION TO THE MAINS SUPPLY
This appliance is designed to operate from a mains supply of
220-240V~ 50Hz.
Check that the voltage marked on the product corresponds
with your supply voltage.
This product is fitted with a 13A plug complying with BS1363.
If this plug is unsuitable or needs to be replaced, refer to customer
services.
Important: The wires in the mains lead are coloured in
accordance with the following code:
GREEN/YELLOW – EARTH
BLUE - NEUTRAL
BROWN – LIVE
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CONNECTION TO THE MAINS SUPPLY
For UK use only – PLUG
• As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
• The GREEN/YELLOW wire is the EARTH and must be connected
to the terminal which is marked with the letter E or by the earth
symbol or coloured GREEN or GREEN/YELLOW.
• The BLUE wire is the NEUTRAL and must be connected to
• the terminal marked with the letter N or coloured BLACK.
• The BROWN wire is the LIVE wire and must be connected to
• the terminal marked with the letter L or coloured RED.
• Always ensure that the plug cord grip is fastened correctly.
• If a 13A (BS1363) fused plug is used it must be fitted with a
• 13amp fuse conforming to BS1362 and be BSI or ASTA approved.
If the fuse cover is lost the plus must not be used until a
replacement is obtained from an electrical supplier.
If you need to remove the plug, cut it from the mains lead and
dispose of it. NEVER attempt to re-use this plug or insert it into a
socket outlet, as there is a very great risk of electrical shock.
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NOTES
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NOTES
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NOTES
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Revision 7
Model: RHUV2004
This symbol is known as the 'Crossed-out wheelie bin Symbol'.
When this symbol is marked on a product/batteries, it means that
the product/batteries should not be disposed of with your general
household waste. Only discard electrical/electronic/battery items
in separate collection schemes, which cater for the recovery and
recycling of materials contained within. Your co-operation is vital
to ensure the success of these schemes and for the protection of
the environment. For your nearest disposal facility, visit
www.recycle-more.co.uk or ask in store for details.
We reserve the right, due to possible changes to design, to alter
the instruction manual without prior notice.
For Customer Services & Spare
Parts please call
0345 209 7461
Opening times: Monday - Friday
8am – 8pm & Saturday 9am –1pm
Or visit us at
www.productcare.co.uk
Produced for:
G2S Ltd,
Wigan,
WN2 4AY
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