Page 1
High Efficiency Commercial Gas Water Heater
USE & CARE MANUAL
WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR
This Use & Care Manual covers the following model numbers:
HE55-100N HE119-130N HE55-199LP
HE55-130N HE119-160N HE80-130LP
HE55-160N HE119-199N HE80-160LP
HE55-199N
HE80-130N
HE80-160N HE55-130LP HE119-160LP
HE80-199N HE55-160LP HE119-199LP
—————–
HE55-100LP HE119-130LP
HE80-199LP
n
Recognize this symbol as an indication of
important Safety Information!
Do Not Destroy this Manual. Please read carefully
and keep in a safe place for Future Reference.
n
n NOTICE
This water heater is designed for use in a commercial application. The installation and maintenance of it
should be performed by qualified, licensed service personnel.
n WARNING
Read and review this entire manual with special emphasis on the Venting and Operation Sections prior to
any installation work.
n CALIFORNIA PROPOSITION 65 WARNING
This product contains chemicals known to the State of California to cause cancer, birth defects and other
reproductive harm.
n WARNING
If the information in these instructions are not followed exactly, a fire or explosion may result causing
property damage, personal injury or death.
FOR YOUR SAFETY!
n
— Do not store or use gasoline or other flammable
vapors or liquids or other combustible materials in
the vicinity of this or any other appliance. To do so
may result in an explosion or fire
— WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
•
Do not touch any electrical switch; do not use any
•
phone in your building.
Immediately call your gas supplier from a neighbor’s
•
phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire
•
department.
Do not return to your building until authorized by
•
the gas supplier or fire department.
— Improper installation, adjustment, alteration, service
or maintenance can cause injury, property damage
or death. Refer to this manual. Installation and
service must be performed by a qualified installer,
service agency or gas supplier.
Printed in the USA AP15135 (5/09)
1
Page 2
SPECIFICATIONS
RECOVERY CAPACITIES
Recovery in U.S. Gallons/Hr. (GPH) and Liters/Hr. (LPH) at Various Temperature Rises
MODEL
NUMBER
HE55-100 100,000 95%
HE55-130
HE80-130
HE119-130
HE80-160
HE119-160
HE80-199
HE119-199
Recovery rating is based on thermal efficiencies obtained in Intertek testing laboratory.
BOOSTER MODELS
MODEL
NUMBER
HE55-160 160,000 95%
HE55-199 199,000 95%
All models exceed the minimum energy efficiency requirements of current ASHRAE 90.1 requirements.
INPUT (BTU/HR)
NAT. & LP
130,000 95%
160,000 95%
199,000 95%
INPUT (BTU/HR)
NAT. & LP
THERMAL
EFFICIENCY
THERMAL
EFFICIENCY
UNITS
GPH 288 230 192 165 144 128 115 105 96
LPH 1090 872 726 623 545 484 436 396
GPH 374 299 249 214 187 166 150 136 125
LPH 1417
GPH
LPH 1744
GPH 573 458 382
LPH 2169
Recovery in U.S. Gallons/Hr. (GPH) and Liters/Hr. (LPH)
UNITS
GPH 461 368 307 263 230 205 184 167 154 142 132
LPH 1744 1395 1
GPH 573
LPH 2169 1735 1446 1239 1084 964 867 789 723 667 620
40°F
(22.2°C)
40°F
(22.2°C)
MAXIMUM DELIVERY
In U.S. Gallons and Liters (Includes useable storage and recovery for indicated times)
MODEL
NUMBER
HE55-100
HE55-130
HE80-130
HE119-130
HE55-160
HE80-160
HE1
HE55-199
HE80-199
HE1
All models have a maximum setpoint of 160°F with the exception of the HE55-160 and HE55-199 booster models. The HE55-160 and HE55-199 have a maximum setpoint of 180°F.
* NOTE: The 180º F models are shipped with all necessary components for an approved installation (see Booster Installation Kit for component list on Page 7.)
19-160
19-199
GALLONS/
LITERS
55
208
55
208
80
303
119
450
55
208
80
303
119
450
55
208
80
303
119
450
MAX
SETPOINT
160º
71ºC
160º
71ºC
160º
71ºC
160º
71ºC
180º*
82ºC
160º
71ºC
160º
71ºC
180º*
82ºC
160º
71ºC
160º
71ºC
INPUT (BTU/HR)
NAT. & LP
100,000
130,000
130,000
130,000
160,000
160,000
160,000
199,000
199,000
199,000
TEMP.
RISE UNITS 5 MIN.
100°F GAL. 48 58 67 77 96 125 154 269 388
37.7°C LTR. 182 219 255 291 364 473 582 1019 1455
100°F GAL. 51 63 76 88 1
37.7°C
100°F
33.7°C
100°F GAL. 96 108 121 133 158 196 233 383
33.7°C LTR. 363 410 457 504 599 750 882 1449 2015
100°F GAL. 54 69 85 100 131 177 223 407 591
37.7°C
100°F
37.7°C L
100°F GAL. 99 114 129 145 175 221 268
37.7°C L
100°F
37.7°C L
100°F
37.7°C L
100°F GAL. 102 121 141 160 198 255 312 542
37.7°C L
DIMENSIONAL INFORMATION
All dimensions shown in English and Metric
MODEL WATER CONNECTIONS APPROX
NUMBER UNITS HEIGHT WIDTH DEPTH VENT
HE55-100
HE55-130
HE55-160
HE55-199
HE80-130
HE80-160
HE80-199
HE1
19-130
HE119-160
HE119-199
All models require a 120V power source.
* 130,000 Btu models are certified to be installed with 2" venting.
inches 52 23 1/2 32
mm 1321 597 813 51 25 25 79 kgs
inches 52
mm 1321 597 813 76 25 25 79 kgs
inches 72 23 1/2 32 3* 1-1/2 1-1/2 235 lbs.
mm 1854 597 813 76 38 38 106 kgs
inches 73 27 36 3* 1-1/2 1-1/2 405 lbs.
mm 1854
23 1/2 32 3 1 1 175 lbs.
686 914 76 38 38 184 kgs
50°F
(27.8°C)
1
461 368 307 263 230 205 184 167 154
1395 1
1735 1446 1239 1084 964 867 789 723
50°F
(27.8°C)
458 382 327 286 255 229 208 191 176 164
LTR. 193 240 288 335 430 571 713 1281 1848
GAL. 68 81 93 106 131 168 206 355 505
LTR. 259 306 354 401 495 637 779 1345 1912
L
TR. 204 262 320 379 495 670 844 1542 2241
GAL.
TR. 270 328 386 444 561 735 909 1607 2304
TR. 373 432 490 548 664 838 1013 1710 2408
GAL. 57 77 96 115 153 210 268 497
TR. 218 291 363 435 580 797 1014 1883 2751
GAL. 75 94 113 132 171 228 285 514
TR. 284 357 429 501 646 863 1079 1947 2814
TR. 338 460 532 604 749 966 1183 2050 2918
60°F
(33.3°C)
133 944 809 708 630 567 515 472
60°F
(33.3°C)
10
MIN.
87
71
70°F
(38.9°C)
162 996 872 775 697 634 581
327 286 255 229 208 191
70°F
(38.9°C)
162 996 872 775 697 634 581 536 498
15
MIN.
102 117
80°F
(44.4°C)
80°F
(44.4°C)
20
MIN.
90°F
(50.0°C)
90°F
(50.0°C)
30
MIN.
13 151 188 338 488
148
100°F
(55.6°C)
100°F
(55.6°C)
45
MIN. 1 HR. 2 HR. 3 HR.
194
240
110°F
(61.1°C)
110°F
(61.1°C)
424
452 636
120°F
(66.7°C)
363
120°F
(66.7°C)
532
609
726
743
771
0" CLEARANCE TO
INLET OUTLET
2 1 1 175 lbs.
SHIPPING WT.
COMBUSTIBLES ON ALL
ADVANTAGEPLUS
UNITS, HOWEVER, A 24"
(61 cm) CONTROL PANEL
SERVICE CLEARANCE IS
RECOMMENDED.
2
130°F
(72.2°C)
MIN. TO RECOVER
CONTENTS
140°F
(77.8°C)
29
22
32
48
18
26
39
14
21
31
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TABLE OF CONTENTS
Part 1: General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Part 2: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
A. Local Installation Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Temperature And Pressure Relief Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C.
D. Expansion Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
E. Domestic Water Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
F. Special Instructions For Booster Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
G. Lighting and Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
H. Electrical Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
I. Gas Connection
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Part 3: Venting, Combustion Air & Condensate Removal . . . . . . . . . . . . . . . . 11-16
A. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
B. Approved Materials For Exhaust Vent And Intake Air Vent . . . . . . . . . . . . . . . . . . . . 11
C. Exhaust Vent And Intake Air Vent Pipe Location . . . . . . . . . . . . . . . . . . . . . . . . . . 11-13
D. Exhaust Vent
E. Longer Vent Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
F. Exhaust V
Very Important Set-up Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G.
Concentric Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
H.
And Intake Air Vent Sizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ent And Intake Air Pipe Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-15
Part 4: Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-19
A. Overall Appliance And Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
B. Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
C. Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-18
D. Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
E. Shutdown Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
F. Prevent Combustion
G. Corrosive Contaminants And Sour
H. Condensate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Air Contamination
ces Products To
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Avoid. . . . . . . . . . . . . . . . . . . . . 19
Part 5: Components Of The AdvantagePlus . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-23
Service Parts, Wiring Diagram and How to Obtain Service . . . . . . . . . . . . . . . . . . . .20-22
Most Common AdvantagePlus Installation Concerns. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Part 6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-25
3
Page 4
D A N G E R
FLAM MAB LES
Flammable Vapors
Vapors from flammable
liquids will explode and
catch fire causing death or
severe burns.
Do not use or store flammable
products such as gasoline,
solvents or
adhesives in the
same room or
area near the
water heater.
Ke
ep flammable products:
1. far away f
rom heater,
2. in approve
d containers,
3. tightly closed and
4. out of chi
ldren's reach.
Water heater has a main
burner and
pilot flame.
The pilot fl
ame:
1. which can come on at
any time and
2
. will igni
te flammable
vapors.
Vapors:
1
. cannot be
seen,
2. are heavi
er than air,
3. go a long way on the
floor and
4
. can be ca
rried from
other rooms
to the pilot
f
lame by air currents.
Installation
:
Do not insta
ll water heater
where flammable products will
be stored or used unless the
main burner
and pilot flames
are at least 18" above the
floor. This
will reduce, but not
eliminate, t
he risk of vapors
being ignite
d by the main
burner or pilot flame.
Read and fol
low water heater warnings and instructions.Ifowners
manual is mi
ssing, contact the retailer or manufacturer.
PART 1: GENERAL SAFETY PRECAUTIONS
Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater.
Pay particular attention to the following General Safety Precautions. Failure to follow these warnings could result in a fire
or explosion, causing property damage, bodily injury or death. Should you have any problems understanding the instructions in this manual, STOP, and get help from a qualified installer or service technician or the gas supplier.
n WARNING
Gasoline, as well as other flammable materials and
liquids (adhesives, solvents, etc.), and the vapors
they produce, are extremely dangerous. DO NOT
handle, use or store gasoline or other flammable
or combustible materials anywhere near or in the
vicinity of a water heater. Be sure to read and follow
the warning label pictured below and other labels on
the water heater, as well as the warnings printed in
this manual. Failure to do so can result in property
damage, bodily injury, or death.
n DANGER
Failure to install and properly vent the water heater
to the outdoors as outlined in the Venting Section
of this manual can result in unsafe operation of the
water heater. To avoid the risk of fire, explosion, or
asphyxiation from carbon monoxide, never operate
this water heater unless it is properly vented and has
an adequate air supply for proper operation. Be sure
to inspect the vent system for proper installation at
initial start-up and at least annually thereafter. Refer
to maintenance section of this manual for more
information regarding vent system inspections.
n DANGER
LIQUEFIED PETROLEUM MODELS
-Propane, or LP gas, must be used with great caution.
· It is heavier than air and will collect first in lower
areas making it hard to detect at nose level.
· Make sure to look and smell for LP leaks before
attempting
to check all gas fittings and connections. Bubbling at
a connection indicates a leak that must be corrected.
When smelling to detect an LP leak, be sure to sniff
near the floor.
· Gas detectors are recommended in LP applications
and their installation should be in accordance with
the manufacturer’s recommendations and/or local
laws, rules, regulations or customs.
· It is recommended that more than one method be
used to detect leaks in LP applications.
IF LP GAS IS PRESENT OR SUSPECTED:
· DO NOT attempt to find the cause yourself;
· DO NOT try to light any appliance;
· DO NOT touch any electrical switch;
· DO NOT use any phone in your building.
· Leave the house immediately and make
family and pets leave also.
· Leave the doors open for ventilation and contact
the gas supplier, a qualified service agency or the
fire department.
· Keep the area clear until the service call has been
made, the leak is corrected, and a qualified agency
has determined the area to be safe.
to light appliance. Use a soapy solution
sure your
n WARNING
Both LP and natural gas have an odorant added to
help detection. Some people may not physically be
able to smell or recognize this odorant. If unsure
or unfamiliar about the smell associated with LP or
natural gas, ask the gas supplier. Other conditions,
such as “Odorant Fade”, which causes the odorant
to “fade”, or diminish in intensity can also hide or
camouflage a gas leak.
n DANGER
Water heaters utilizing Liquefied Petroleum gas (LP)
are different from natural gas models. A natural gas
heater will not function safely on LP gas and vice
versa. No attempt should ever be made to convert a
heater from natural gas to LP gas. To avoid possible
equipment damage, personal injury or fire: DO
NOT connect this water heater to a fuel type not in
accordance with unit rating plate. Propane gas for
propane units. Natural gas for natural gas units.
These units are not certified for any other type fuel.
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PART 1: GENERAL SAFETY PRECAUTIONS cont’d
n WARNING
LP appliances should not be installed below-grade
(for example, in a basement) if such installation is
prohibited by federal, state and/or local laws, rules,
regulations, or customs.
To meet commercial water use needs, the thermostat on this water heater is adjustable up to 160°F
(71°C) (Booster models have a maximum setpoint
of 180°F (82°C). However, water temperatures over
125° F (52°C) can cause severe burns instantly or
death from scalds. This is the preferred starting
point for setting the controls for supplying general purpose hot water.
Safety and energy conservation are factors to be
considered when setting the water temperature
on the thermostat. The most energy efficient
operation will result when the temperature setting
is the lowest that satisfies the needs consistent
with the application.
Maximum water temperatures occur just after burner has
shut off. To find temperature of the water being delivered, turn on a hot water faucet and place a thermometer in the hot water stream and read the thermometer.
The following chart details the relationship of water temperature and time with regard to scald injury and may be
used as a guide in determining the safest water temperature for your applications.
TIME / TEMPERATURE RELATIONSHIPS IN SCALDS
Temperature Time to Produce Serious Burn
120°F (49°C) More than 5 minutes
125°F (52°C) 1½ to 2 minutes
130°F (54°C) About 30 seconds
135°F (57°C) About 10 seconds
140°F (60°C) Less than 5 seconds
145°F (63°C) Less than 3 seconds
150°F (66°C) About 1½ seconds
155°F (68°C) About 1 second
Table courtesy of Shrines Burn Institute
The temperature of the water in the heater can be regulated by setting the temperature on the electronic thermostat. To comply with safety regulations, the thermostat
was set at its lowest setting before the water heater was
shipped from the factory. See the section titled SET
POINT ADJUSTMENT PROCEDURE to set the electronic thermostat.
n DANGER
There is a Hot Water SCALD Potential if the
thermostat is set too high.
NOTE: When this water heater is supplying
general purpose hot water requirements for use by
individuals, a thermostatically controlled mixing
valve for reducing point of use water temperatures
is recommended to reduce the risk of scald injury.
Contact a licensed plumber or the local plumbing
authority for further information.
5
Page 6
PART 2: INSTALLATION
n WARNING
Read and review this entire manual with special
emphasis on the Venting Sections and Operation
Sections prior to any installation work.
A. LOCAL INSTALLATION REGULATIONS
This water heater must be installed in accordance with
these instructions, local codes, utility company requirements, and/or in the absence of local codes, the latest
edition of the National Fuel Gas Code ANSI 223.1 in the
United States or CAN/CSA B149.1 installation code in
Canada.
The water heater must be located or protected so it is
not subject to physical damage, for example, by moving
objects, area flooding, etc.
n CAUTION
The water heater should not be located in an area
where leakage of the tank or connections will result in
damage to the area adjacent to it or to lower floors of
the structure. When such areas cannot be avoided, it
is recommended that a suitable catch pan, adequately
drained, be installed under the water heater.
NOTE: Auxiliary catch pan installation MUST conform to the applicable local codes
B. LOCATION
removed. This water heater must not be located near
flammable liquids such as gasoline, adhesives,
solvents, paint thinners, butane, liquefied propane,
etc. as the controls of this appliance could ignite
those vapors, causing an explosion.
C.
TEMPERATURE AND PRESSURE RELIEF VALVE
A new combination temperature and pressure relief valve,
complying with the Standard for Relief Valves and
Automatic Gas Shutoff Devices for Hot Water Supply
Systems, ANSI Z21.22 or Standard CSA 4.4, must be
installed in the opening provided on the water heater at
the time of installation. No valve is to be placed between
the relief valve and the water heater. For circulating tank
installation, the separate storage tank(s) must have
similar protection. The pressure rating of the relief valve
must not exceed the maximum working pressure as
marked on the front of the water heater. The Btu/h rating
of the relief valve must equal or exceed the Btu/h input of
the water heater as noted on its rating plate. Connect the
outlet of the relief valve to a suitable open drain. The
discharge line must pitch downward from the valve to
allow complete draining (by gravity) of the relief valve and
discharge line, and must be no smaller than the outlet of
the relief valve. The end of the discharge line should not
be threaded or concealed and should be protected from
freezing. No valve of any type, restriction or reducer
coupling should be installed in the discharge line. In the
U.S., local codes shall govern the installation of relief
valves. In Canada, use CAN/CSA B149.1.
Choose a
the piping system, along with consideration to vent pipe
length. As the length of vent pipe increases, the firing
rate of the appliance decreases. You must also locate
the AdvantagePlus where it will not be exposed to below
freezing temperatures. Additionally, you will need to
place the water heater so that the controls, drain, inlet/
outlet, and gas valve are easily accessed. This appliance
must not be installed outdoors, as it is certified as an
indoor appliance, and must be kept vertical and on a
level surface. Also, care must be exercised when
choosing the location of this appliance where leakage
from the relief valve, leakage from related piping, or leakage from the tank or connections, will not result in damage to the surrounding areas or to the lower floors of the
building. A water heater should always be located in
an area with a floor drain or installed in an adequately drained catch pan suitable for water heaters.
Proper clearance must be provided around the
AdvantagePlus as follows: Sides, bottom, top, and back
are 0" (zero clearance). Front of the appliance needs 24"
(61 cm) service clearance minimum. This front service
may be achieved by a non-rated or combustible door or
access panel; providing the 24" (61 cm) service clearance
is achieved when the door is opened or panel is
location for your water heater centralized to
D. EXPANSION TANK
A potable hot water expansion tank may be required to
offset the water expansion as the water is heated. In
most city plumbing systems, the water meter has a no
return or back flow device built into the system to prevent
back flowing of water back into city mains. Back flow preventers may be found on all incoming water supplies.
Under these circumstances, you will need a hot water
expansion tank listed for potable water use. The expansion tank should be located on the cold inlet piping close
to the water heater. The expansion tank must be suit-
able for hot potable water.
n WARNING
The manufacturer’s warranty does not cover any
damage or defect caused by installation or attachment or use of any special attachments such as energy saving devices (other than those authorized by the
manufacturer) into, onto, or in conjunction with the
water heater. The use of such unauthorized devices may
shorten the life of the water heater and may endanger
life and property. The manufacturer disclaims any
responsibility for such loss or injury resulting from
the use of such unauthorized devices.
6
Page 7
E. DOMESTIC WATER CONNECTIONS
The water connections must be installed in accordance with all national and local plumbing codes, or
any prevailing standard. NEVER USE DIELECTRIC
UNIONS OR GALVANIZED STEEL FITTINGS ON
ADVANTAGEPLUS CONNECTIONS. The inlet and out-
let connections are 1" on the 55 gallon models and 11/2" on the 80 and 119 gallon models. On the cold inlet,
install a 1" brass tee on the 55 gallon models, or a 1-1/2"
brass tee on the 80 and 119 gallon models. On the run
of the 1" brass tee install, with pipe sealant, compound a
1" brass drain cock or it’s equivalent (not supplied). Into
the branch of the 1" or 1-1/2" brass tee install a copper
male adapter to match with the copper plumbing system.
For convenience, you may install a shut off valve and a
union in the cold inlet piping to ease servicing in the future. If there is a back flow preventer, or any type of a
check valve in the system, then you must install an additional tee for a suitable potable thermal expansion tank.
(See section on Expansion Tank.) In the hot outlet connection, (top left), install a suitable adapter to match the
copper tubing of the plumbing system. A thermal trap or
heat trap loop may be installed here to provide additional
energy savings and prevent thermal siphoning of domestic hot water. If required, a domestic hot water tempering/anti-scald valve should be installed into the hot water
line to prevent the maximum outlet water temperature
from exceeding 125°F (52°C) to prevent scald injury.
F. SPECIAL INSTRUCTIONS FOR BOOSTER
INSTALLATIONS
All booster heaters are supplied with the “Booster
Installation" kit. In order to maintain proper temperature,
this kit must be correctly installed. The Booster kit contains the following list of parts:
#01 - Nibco Tee - 1"x 1"x 1/2" (2 pcs.)
#02 - Female Adapter - 1" (2 pcs.)
#03 - Dial Thermometer (2 pcs.)
#04 - Expansion Tank - 4-1/2 Gal.
#05 - Grundfos 3 Speed Pump w/ Check Valve
#06 - Nibco 1.2" x 12" Fitting Air Chamber
#07 - Vacuum Relief Valve
#08 - Pressure Gauge - 0 - 200 PSI
#09 - Nibco Tee 712R - 1"x 1" x 3/4" (2 pcs.)
#10 - Nibco Tee 714RR - 1"x 1/2"x 1"
#11 - Nibco Tee - 1"x 1/2"x 1" Copper
#12 - Reducing Coupling
#13 - Pressure Reducing Valve
#14 - Nibco Male Adapter - 1"
See the following drawing for a typical “Booster” installation. Please note that those items marked with an asterisk in the drawing are not included with the Booster kit,
but are items that should be installed in a typical dishwasher package.
The booster heater is equipped with a circulating pump to provide the
minimum water flow in the booster and maintain a uniform water temperature in the tank.
booster to the dishwasher, and the length of time between washes, it
may be necessary to run an empty rack to purge the supply line of
water that has cooled below 180ºF (82ºC). For this reason it is best to
locate the booster as close as possible to the dishwasher. The circulator
is equipped with
Depending on the physical distance from the
three speeds to increase flow rate and reduce
heat loss. Reference the “Distance” chart to determine the appropriate
circulator speed setting.
All piping should be
perature loss on the
sulation is recommended. Under no
booster be installed without a circulating pump.
installed with suitable pipe insulation to avoid tem-
re-circulation line. A minimum of 1" thick pipe in-
circumstances should the the
7
Page 8
G. LIGHTING AND OPERATING INSTRUCTIONS
n WARNING
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch: do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas
supplier’s instructions.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• If you cannot reach your gas supplier,
call the fire department. Installation and
service must be performed by a qualified
installer, service agency or the gas
supplier.
8
Page 9
n WARNING
Tank MUST be full of water before power is turned
on. Heat exchanger coil WILL BE DAMAGED if energized even for a short time while the tank is dry. The
water heater’s warranty does not cover damage or
failure resulting from operation with an empty or partially empty tank. (Reference is made to the limited
warranty for complete terms and conditions)
H. ELECTRICAL CONNECTION
The electrical connection for the AdvantagePlus is on the
left side of the combustion shroud. There is a 1/2" knockout location for electrical connection. All electrical wiring
must be performed by a qualified licensed electrician,
and in accordance with National Electrical Code and
Canadian Electrical Code, or to the applicable local
codes and standards. The electrical requirements are
for standard 120 volts, 60 Hz., 10 amp service. It is
recommended that an electrical disconnect switch be
placed near the water heater, and that the connection to
the AdvantagePlus be made using 3/8" extra-flex, or 3/8"
greenfield (or equivalent). This unit must be wired with
#14 AWG, and fused for no more than 15 amps. It is
of extreme importance that this unit be properly
grounded and be connected with proper polarity!
Ground the water heater by connecting the green wire in
the electrical access compartment directly to the main
building ground system. It is very important that the
building system ground is inspected by a qualified
electrician prior to making this connection. Once all
connections have been made, the electrical access may
be closed. It is very important that the electrical power is
not turned on until gas and venting connections are
completed and the tank is full of water.
I. GAS CONNECTION
Refer to the below table to size the supply piping to
minimize pressure drop between meter or regulator
and unit. In Canada, use table found in CAN/CSA
B149.1
Maximum Capacity of Pipe in Cubic Feet of Gas per
Hour for Gas Pressures of 0.5 psi or Less and a
Pressure Drop of 0.3 Inch water Column
Gas Table
(Nominal
Iron Pipe Internal Length of Pipe (Feet)
Size Diameter
(inches) (inches) 10 20 30 40 50 60 70
3/4 .824 278 190 152 130 115 105 96 BTU’S
1 1.049 520 350 285 245 215 195 180 PER
1 1/4 1.380
1 1/2 1.610 1,600 1,100 890 760 670 610 560 x1,000
(Nominal
Iron Pipe Internal Length of Pipe (Feet)
Size Diameter
(inches) (inches) 80 90 100 125 150 175 200
3/4 .824
1 1.049 170 160 150 130 120 110 100 PER
1 1/4
1 1/2 1.610 530 490 460 410 380 350 320 x1,000
1,050 730 590 500 440 400 370
90 84 79 72 64 59 55 BTU’S
1.380 350 320 305 275 250 225 210
HOUR
}
HOUR
}
It is recommended that a soapy solution be used to detect
leaks. Bubbles will appear on the pipe to indicate a leak is
present. The gas piping must be sized for the proper flow
and length of pipe, to avoid excessive pressure drop. Both
the gas meter and the gas regulator must be properly
sized for the total gas load. If you experience a pressure
drop greater than 1” WC, the meter, regulator or gas
line is undersized or in need of service. You can attach
a manometer to the incoming gas drip leg, by removing
the cap and installing the manometer. The gas pressure
must remain between 3.5” WC and 14” WC during standby (static) mode and while in operating (dynamic) mode
at full output. If an in-line regulator is used, it must be
a minimum of 10 feet from the AdvantagePlus. It is
very important that the gas line is properly purged by
the installer, gas supplier or utility. Failure to properly
purge the lines or improper line sizing, will result in
ignition failure. This problem is especially noticeable in
NEW LP installations and also in empty tank situations.
This can also occur when a utility company shuts off
service to an area to provide maintenance to their lines.
The gas valve must not be replaced with a conventional
gas valve under any circumstances. As an additional
safety feature in the AdvantagePlus water heater, the gas
valve in this appliance has a flanged connection to the
swirl plate and blower.
Gas supply shall not exceed a maximum inlet pressure
of 14" water column (350 mm), 1/2 pound pressure (3.4
kPa), between 3.5” WC and 14” WC (natural and
propane). The entire piping system, gas meter, and regulator must be sized properly to prevent a pressure drop
greater than 0.5" of water column as stated in the
National Fuel Gas Code. Gas pressure information is
listed on the rating plate. It is very important that you
are connected only to the type of gas noted on the
rating plate; “LP” or propane gas or “Nat” natural
gas. All gas connections must be approved by the local
gas supplier or utility in addition to the governing
authority prior to turning
the gas supply on. The nipple
provided for the inlet gas connection is 1/2", and it is
mandatory that a 3/4" to 1/2" reducing bushing (provided)
is used, threaded into the branch of a 3/4" tee, and a drip
leg fabricated, as per the National Fuel Gas Code and in
Canada refer to CAN/CSA B149.1.
You must ensure that the entire gas line to the reducing bushing connection at the AdvantagePlus is no
smaller than 3/4".
n CAUTION
THE USE OF FLEXIBLE GAS CONNECTORS IS
NOT RECOMMENDED. HOWEVER, IF USED, IT IS
IMPERATIVE THAT THEY ARE SIZED CORRECTLY.
FLEXIBLE GAS CONNECTORS MUST HAVE A MINIMUM
ID OF 3/4". A MINIMUM 3/4" ID MUST BE MAINTAINED TO
AVOID RESTRICTION OF GAS FLOW! NEVER REDUCE
THE GAS SUPPLY LINE BELOW 3/4"! In Canada, refer
to CAN/CSA B149.1 for approved connections.
9
Page 10
Once all the inspections have been performed, the piping
system must be leak tested. If the leak test pressure is
higher than the maximum permissible inlet pressure, you
must isolate the AdvantagePlus from the gas line before
testing. In order to do this, you must disconnect the
union and cap the inlet gas line. In the event the gas
valve is exposed to a pressure greater than 1/2 PSI, 14"
water column, the gas valve must be replaced.
Failure to follow all precautions could result in fire,
explosion or death! It is recommended that a soapy
solution be used to detect leaks. Bubbles will appear and
indicate a leak is present. The gas piping must be sized
for the proper flow and length of pipe to avoid unacceptable pressure drop. Both the gas meter and the gas regulator must be properly sized for the total gas load. If you
experience a pressure drop greater than 1" W.C., the
meter or regulator or gas line may be undersized or in
need of service. On the inlet side of the gas valve, there
is a 1/8" NPT plug. This plug can be removed to attach a
manometer. You can attach a meter to the incoming gas
drip leg by removing the cap and installing the meter. The
gas pressure must remain between 3.5" and 14" of water
column during stand-by and unit running heat cycle. If
an in-line regulator is used, it must be a minimum of 10
feet from the AdvantagePlus. It is very important that
the gas line is properly purged by the installer, gas
supplier or utility. Failure to properly purge the lines
or improper line sizing, will result in ignition failure
of the AdvantagePlus. The gas valve is a special
gas valve which has a Pressure Augmented Regulator
feature, as well as negative outlet pressure. This valve
must not be replaced with a conventional valve under any
circumstances. Make sure valve is in the “OFF” position
prior to turning gas supply on. As an additional safety
feature, this valve has a left hand thread on the outlet end,
and a special tamper resistant electrical connector.
n WARNING
Never use open flame to test for gas leaks, as
bodily injury or property damage could result.
n WARNING
DO NOT exceed input shown on water heater
rating label.
10
Page 11
PART 3: VENTING, COMBUSTION AIR & CONDENSATE REMOVAL
n WARNING
This vent system will operate with a positive pressure
in the flue gas vent pipe. Do not connect vent
connectors serving appliances vented by natural
draft into any portion of mechanical draft systems
operating under positive pressure.
Follow the venting instructions below carefully.
Failure to do so may result in severe personal injury,
death, or substantial property damage.
A. GENERAL
1. Install the water heater venting system in accordance
with these instructions and with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, CAN/CGA B149.1,
and/or applicable provisions of local building codes.
2. This water heater is a direct vent appliance and is
listed as a Category IV appliance with Underwriters
Laboratories, Inc. VENT AND INTAKE AIR VENT
B. APPROVED MATERIALS FOR EXHAUST VENT
AND INTAKE AIR VENT
Table 3-1
APPROVED PLASTIC EXHAUST VENTING MATERIAL
MATERIAL STANDARDS FOR INSTALLATION IN:
UNITED STATES CANADA
PVC SCHEDULE 40 / 80 ANSI /ASTM D1785 ULC-S636
PVC -DWV
CPVC SCHEDULE 40 / 80 ANSI /ASTM F441 ULC-S636
*Note: Cellular Foam Core Pipe
can only be used on INT
piping.
Table 3-2
AKE
APPROVED PLASTIC INTAKE VENTING MATERIAL
MATERIAL STANDARDS FOR INSTALLATION IN:
PVC SCHEDULE 40 / 80 ANSI /ASTM D1785
CPVC SCHEDULE 40 / 80 ANSI /ASTM F441
PVC DWV
PVC-CELLULAR FOAM
CORE*
*Note: Cellular Foam Core Pipe
can only be used on INT
piping.
Table 3-3
AKE
APPROVED PLASTIC CONDENSATE PIPING MATERIAL
MATERIAL STANDARDS FOR INSTALLATION IN:
PVC SCHEDULE 40 / 80 ANSI /ASTM D1785
ANSI /ASTM D2665 ULC-S636
UNITED STATES AND CANADA
ANSI /ASTM D2665
U.L. LISTED
UNITED STATES AND CANADA
Table 3-4
APPROVED PIPE CEMENT AND PRIMER FOR PLASTIC PIPE
MATERIAL STANDARDS FOR INSTALLATION IN:
CEMENT AND PRIMER UNITED STATES CANADA
CPVC ANSI/ASTM F493
PVC ANSI/ASTM D2564
ULC-S636 approved
primer and adhesive
system, for ULC-S636
pipe and fittings
n WARNING
Do not use Foam Core Pipe in any portion of the
exhaust piping from this water heater. Use of Foam
Core Pipe may result in severe personal injury, death,
or substantial property damage.
C. EXHAUST VENT AND INTAKE AIR VENT PIPE
LOCATION
1. Determine exhaust vent location:
n WARNING
Both exhaust and intake air vents must exit from the
same side of the building to assure correct appliance
operation.
a. The vent piping for this water heater is approved
for zero clearance to combustible construction.
b. See illustration within this section of clearances
for location of exit terminals of direct-vent venting
systems.
c. This water heater vent system shall terminate at
least 3 feet (0.9 m) above any forced air intake
located within 10 ft (3 m). Note: this does not
apply to the combustion air intake of this directvent appliance.
d. Provide a minimum of 1 foot distance from any
door, operable window, or gravity intake into any
building.
e. Provide a minimum of 1 foot clearance from
the bottom of the exhaust above the expected
snow accumulation level. Snow removal may be
necessary to maintain clearance.
f. Provide 4 feet horizontal clearance from
electrical meters, gas meters, gas regulators,
relief equipment, exhaust fans and inlets. In no
case shall the exit terminal be above or below
the aforementioned equipment unless the 4 foot
horizontal distance is maintained.
g. When adjacent to a public walkway, locate exit
terminal at least 7 feet above grade.
11
h. Do not locate the exhaust directly under roof
overhangs to prevent icicles from forming.
Page 12
i. Provide 4 feet clearance from the inside corner
of vertical walls, chimneys, etc., as well as
horizontal corners created by roof overhangs.
2. Determine air intake vent location.
a. Provide 1 foot clearance from the bottom of the
intake air vent and the level of maximum snow
accumulation. Snow removal may be necessary
to maintain clearances.
b. Do not locate intake air vent in a parking area
where machinery may damage the pipe.
c. When venting with a two pipe system, maximum
distance between intake air vent and exhaust
vent is 6 feet (1.8 m). Minimum distance between
exhaust vent and intake air vent on single water
heater is 8” (0.2 m) center-to-center. Minimum
distance between exhaust vents and intake air
vents on multiple water heaters is 8” (0.2 m)
center-to-center.
d. You must place support brackets on vent piping.
The first bracket must be within 1 foot of the
appliance and the balance at 4 foot intervals on
the vent pipe.
12
Page 13
Location of exit terminals of mechanical draft and direct-vent v
(Reference: National Fuel Gas Code ANSI Z223.1/NFPA 54 2002). In Canada, refer to CAN/CSA B149.1 for vent terminal location
enting systems.
Fig. 3-1 Multiple Vents
Fig. 3-2 Multiple Vent Spacing*
*Note: Exhaust must extend out 1 foot. There should be no more than 2 vents and 2 intakes then a space of 36" to the next set of vents.
*Note: There must be a minimum of 36" spacing between every 2 kit grouping.
Multiple Series Vents
Fig. 3-3 Multiple Stainless Steel Horizontal Vent Kit Installation – Front View
13
Page 14
D. EXHAUST VENT AND INTAKE AIR VENT SIZING
E. LONGER VENT RUNS
1. The exhaust and intake vent size is 2" for the HE100
and HE130 and 3" for the HE199.
2. The total combined equivalent length of exhaust vent
and intake air pipe should not exceed 85 feet.
a. The equivalent length of elbows, tees, and other
fittings are listed in the Friction Loss Table 3-5.
Table 3-5
FRICTION LOSS EQUIVALENT IN PIPING AND FITTINGS
FITTINGS OR PIPING EQUIVALENT FEET
2" (5 cm) 3" (7.6 cm) 4" (10 cm)
90 DEGREE ELBOW* 5' (1.5 m) 5' (1.5 m) 3' (.92 m)
45 DEGREE ELBOW 3' (.92 m) 3' (.92 m) 1' (.31 m)
COUPLING 0' 0' 0'
AIR INLET
STRAIGHT PIPE 1' (.31 m) 1' (.31 m) 1' (.31 m)
CONCENTRIC VENT KIT SP12161
V1100 3" VENT KIT SP12162 N/A 1
-
*Friction loss for long radius elbow is 1 foot less
TEE 0' 0' 0'
N/A 3' (.92 m) N/A
' (.31m) N/A
b. For example: If the exhaust vent has two 90°
elbows and 10 feet of PVC pipe we will calculate:
Exhaust Vent Pipe Equivalent Length = (2×5)+10=20 feet
(.61m×1.5m)+3m=6.1m
Further, if the intake air vent pipe has two 90°
elbows, one 45° elbow and 10 feet of PVC pipe,
the following calculation applies:
Intake Air Vent Pipe Equivalent Length = (2×5)+3+10=23 feet
(.61m×1.5m)+.92m+3m=7m
Finally, if a concentric vent kit is used we find:
1. The maximum combined equivalent length can be
extended by increasing the diameter of both exhaust
vent and intake air vent pipe equally. However, the
transitions should begin a minimum of 15 equivalent
feet from the water heater.
a. The maximum equivalent length for the
increased diameter vent pipes is 125 feet.
b. Transitions should always be made in vertical
sections of pipe to prevent the condensate from
pooling in the vent pipe.
Table 3-6: Vent Run Transition
Vent
Connection
2" (5 cm) 3" × 2" (7.6 cm × 5 cm) 3" (7.6 cm)
3" (7.6 cm) 4" × 3" (10 cm
Reducing
Coupling
× 7.6 cm) 4" (10 cm)
Vent
Transition
c. If the transition occurs at a distance greater than
15 equivalent feet from the water heater, the
maximum equivalent length will be reduced. See
Table 3-7.
Table 3-7: Vent Termination Kits
Transition
Point
(ft from
water heater)
15 (4.58 m) 30 (9.1 m) 95 (29 m) 125 (38 m)
20 (6 m) 40 (12.2 m) 77-1/2 (23.6
25 (7.6 m) 50 (15.2 m) 60-1/2 (18.4 m) 110-1/2 (33.7 m)
30 (9.1 m) 60 (18.2 m) 43 (13.1 m) 103 (31.4 m)
35 (10.7 m) 70 (21.3 m) 26 (7.92 m) 96 (29.2 m)
40 (12.2 m) 80 (24.3 m) 8-1/2 (2.6 m) 88-1/2 (27 m)
None 85 (27
TEL = Total Equivalent Length
TEL of
Standard
2” Vent
Pipe (ft)
m) 0 85 (26 m)
TEL of
Oversized
2”, 3” or 4”
Vent Pipe (ft)
m) 117-1/2 (35.9 m)
Maximum TEL
of all
Vent Pipe (ft)
F. EXHAUST VENT AND INTAKE AIR PIPE
INSTALLATION
Total Combined Equivalent Length = 20+23+3=46 feet
.61m+7m+.92m=14m
Therefore, the total combined equivalent length
is 46 feet which is well below the maximum of 85
feet.
c. The intake air vent pipe and the exhaust vent are
intended to penetrate the same wall or roof of the
building.
d. Effort should be made to keep a minimum
difference in equivalent length between the
intake air vent pipe and the exhaust vent.
3. The minimum combined equivalent length is 16
equivalent feet.
1. Use only solid PVC or CPVC for exhaust vent pipe.
FOAM CORE PIPING, as well as PVC and CPVC,
can be used for the intake vent pipe. Refer to chart
Section 3B, Page 11.
2. Remove all burrs and debris from joints and fittings.
3. All joints must be properly cleaned, primed, and
cemented. Use only cement and primer approved
for use with the pipe material. Cement must conform
to ASTM D2564 for PVC and ASTM F493 for CPVC
pipe.
n WARNING
All joints of positive pressure vent systems must be
sealed completely to prevent leakage of flue products
into the living space.
14
Page 15
4. Horizontal lengths of exhaust vent must slope back
towards the water heater not less than ¼” per foot
to allow condensate to drain from the vent pipe. If
the exhaust pipe must be piped around an obstacle
that results in the creation of a low point, condensate
will collect in this low point and form a blockage. This
condensate must be drained away using a fieldinstalled condensate drain assembly as shown. (See
page 19)
5. All piping must be fully supported. Use pipe hangers
at a minimum of 4 foot (1.2 m) intervals to prevent
sagging of the pipe where condensate may form.
COMBUSTION SETTINGS
HIGH FIRING RATES AND LOW FIRING RATES ON
ALL MODELS
Natural Gas Propane LP
low high low high
Carbon
Monoxide
(CO%)
Carbon
Dioxide
(CO2%)
0–10
ppm
8½% –
9½%
0 ppm–
20 ppm
8½% –
9½%
0–10
ppm
9½% –
10½%
0 ppm–
20 ppm
9½% –
10½%
6. Do not use the water heater to support any piping.
7. A screened straight coupling is provided with the water
heater for use as an outside exhaust termination.
G. VERY IMPORTANT SET-UP INSTRUCTIONS!
IF YOU HAVE A COMBUSTION ANALYZER, THE FOLLOWING RATINGS WILL BE VERY HELPFUL IN SETTING UP YOUR ADVANTAGEPLUS:
FAN SPEEDS
BTU IGNITION MIN MAX
100,000 3000 2000 5400
130,000 3000 2000 6950
199,000 3000 2000 8500
15
Page 16
LP-301-L Rev. 3/30/09
H. CONCENTRIC VENT
Note:
Spacing for multiple series of concentric vents should be the same as Multiple Vertical Vent in Fig. 3-3, P. 13.
16
Page 17
PART 4: OPERATION
A. OVERALL APPLIANCE AND CONTROL
OPERATION
To adjust temperature of the stored water press and hold
{S3} for 2 seconds. The first item is: |DU|: Water
Temperature Set Point – factory set at 119ºF, adjustable
down by pressing {S1} key to 70ºF and adjustable up by
pressing the {S2} key up to 159ºF. The {S3} key is then
pressed again momentarily to display |DH|, the differential
which is factory set at 7ºF and adjustable down to 1ºF by
pressing the {S1} key and up to 18ºF by pressing the {S2}
key. The {S3} key is pressed again momentarily to
display
the choice of Fahrenheit “F” factory default or Celcius by
pressing the {S1} key. When finished, press the {S3} key
one final time to place unit back into operation. The
control automatically re-starts if no key is pressed for 2
minutes.
B. STATUS MENU
Installers are also able to check the current status of the
AdvantagePlus parameters by pressing {S4/RESET} key
for 3 seconds. Once activated, the display will show |d1|
alternating value of the actual upper supply tank
temperature. Actual values are displayed for each
function. To view the next value simply press the {S/4} key
to go to the next displayed value. Listed below are the
values which can be displayed. These values cannot be
changed. To exit this menu, simply press {S3/Program}
key to resume normal operation.
Function Value
d1 — Actual Temperature from upper tank sensor
d2 — Actual Temperature from lower tank sensor
d3 — |0| (Not used)
d4 — |308| (Not used)
d5 — |nc| (Not used)
d6 — Actual Fan speed multiplied by 10
(Example: If fan speed displayed is
|410| RPM x 10 = 4100 actual fan speed)
Function Value
d7 — Actual Ionization current read from Flame
Rectification probe
d8 — |0| (Not used)
d9 — |1| (Not used)
d10 — Actual Status bus communication
|co| = connected, |nc| = not connected
d11 — |32| (Not used)
d12 — Power On Hours (Example:Hours x 1000
Ex. 0.1 = 100 hrs. or 1.0 = 1000 hrs.
d13 — Total Water Heating Hours (TW – Hrs. x 1000)
d14 — |0| (Not used)
d15 — Passed Ignition Attempts (Passed ignition x
1000)
C. TEST MODE
This function is intended to simplify the gas valve
adjustment if needed. Listed below are the recommended
limits on each Water Heater and the Combustion
Settings. Automatic modulation does not take place
when the controller is in Test mode, only temperature
limitation based on the AdvantagePlus set point. The
user will be allowed to increase or decrease the fan
speed by pressing in either the {S1/–} or {S2/+} keys.
To activate the Test mode simply press the {S2/+} and
{S3/Program} key together for 1 second. Once activated,
you will see in the display |Ser| and the actual fan speed.
The measurement of the combustion levels should
always be taken at the highest and lowest fan speed.
After 10 minutes, the Test mode stops automatically. To
exit Test Mode press {S1/–} and {S2/+} key together for 1
second.
FOR YOUR OWN SAFETY READ
BEFORE OPERATING
1. This appliance does not have pilot. It is equipped
with an ignition device which automatically lights the
burner. Do not try to light the burner by hand.
2. BEFORE OPERATING smell all around the appliance
area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the
floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppliers’
instructions.
• If you cannot reach your gas supplier, call the fire
department.
17
Page 18
3. Turn on gas shutoff valve (located inside of the down
near burner) so that the handle is aligned with the gas
pipe. If the handle will not turn by hand, don’t try to
repair it, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.
4. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
5. The AdvantagePlus shall be installed so the gas
ignition system components are protected from
water (dripping, spraying, rain, etc.) during appliance
operation and service (circulator replacement,
condensate trap, control replacement, etc.)
D. OPERATING INSTRUCTIONS
If you smell gas, STOP. Follow listed safety instructions
above. If you do not smell gas, follow the next steps.
to any programming operations.
The control system requires no periodic maintenance
under normal conditions. However, in unusually dirty or
dusty conditions, periodic vacuuming of the cover to
maintain visibility of the display and indicators is recommended.
E. SHUTDOWN PROCEDURE
If the burner is operating, lower the set point value to
70°F (21°C) and wait for the burner to shut off. Continue
to wait for the combustion blower to stop so all latent
combustion gases are purged from the system. This
should take a maximum of 40 to 90 seconds, then
n WARNING
Should overheating occur or the gas supply fail to
shut off, turn off the manual gas control valve to
the appliance.
1. Turn on all electric power to appliance. Make sure
tank is full with cold water and purge all piping. To
assure adequate purging, open all hot water faucets.
2. Adjust the temperature setpoint of the appliance if
desired. The factory default setting is 119° (48°C). If
changes are ncessary follow “Overall Appliance and
Control Operation” in this section.
3. If the appliance fails to start, refer to the Troubleshooting section in the back of this manual.
n WARNING
When this water heater is supplying general purpose
hot water requirements for individuals, a thermostatically controlled mixing valve for reducing point of
use water temperature is recommended. Contact a
licensed plumber or the local plumbing authority for
further instructions.
The three digit LED display will illustrate actual water
temperature within the tank under normal operating conditions. However, this display is also used to indicate the
temperature set point when in the programming mode.
The controller has a temperature set point range of 70°F
(21°C) to 159°F
maximum set point of 180°F [82°C]), with a factory
setting of 120°F (49°C).
(70.5°C) (Booster models have a
n WARNING
DO NOT use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace the water
heater if the control system or any gas control which
has been under water.
disconnect the electrical supply. If the burner is not operating, disconnect the electrical supply.
F. PREVENT COMBUSTION AIR CONTAMINATION
Install intake air piping for the AdvantagePlus Water
n WARNING
You must pipe outside air to the water heater air
intake. Ensure that the intake air will not contain
any of the contaminants below. Contaminated air
will damage the water heater, resulting in possible
severe personal injury, death or substantial property
damage. For example, do not pipe intake air vent
near a swimming pool. Also avoid areas subject to
exhaust fumes from laundry facilities. These areas
will always contain contaminants.
Heater as described in the Venting section. Do not
terminate exhaust in locations that can allow
contamination of intake air.
NOTE: Power must be applied to the controller prior
n CAUTION
In unusually dirty or dusty conditions, care must be
taken to keep appliance door in place. Failure to do
so VOIDS WARRANTY!
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G. CORROSIVE CONTAMINANTS AND SOURCES
PRODUCTS TO AVOID
Spray cans containing fluorocarbons
Permanent wave solutions
Chlorinated waxes/cleaners
Chlorine-based swimming pool chemicals
Calcium chloride used for thawing
Sodium chloride used for water softening
Refrigerant leaks
Paint or varnish removers
Hydrochloric acid/muriatic acid
Cements and glues
Antistatic fabric softeners used in clothes dryers
Chlorine-type bleaches, detergents, and cleaning solvents
found in household laundry rooms
Adhesives used to fasten building products and other
similar products
AREAS LIKELY TO HAVE CONTAMINANTS
Dry cleaning/laundry areas and establishments
Swimming pools
Metal fabrication plants
Beauty shops
Refrigeration repair shops
Photo processing plants
Auto body shops
Plastic manufacturing plants
Furniture refinishing areas and establishments
New building construction
Remodeling areas
Garages and workshops
n DANGER
Do not install the AdvantagePlus into a common
vent with any other appliance. This will cause flue
gas spillage or appliance malfunction, resulting in
possible severe personal injury, death or substantial
property damage.
H. CONDENSATE
This is a condensing high efficiency appliance, therefore
this unit has a condensate removal system. Condensate
is nothing more than water vapor, derived from the combustion products, similar to an automobile when it is initially started. This condensate does have a low pH and
should be treated with a condensate filter. This filter contains either lime crystals or marble crystals, which will
neutralize the condensate. The outlet of the filter is sized
for 5/8" (1.6 cm) ID (inside diameter) plastic tubing. It is
very important that the condensate line is sloped away
from and down to a suitable inside drain. If the
condensate outlet on the AdvantagePlus is lower than
the drain, you must use a condensate removal pump. It
is also very important that the condensate line is not
exposed to freezing temperatures, or any other type of
blockage. Plastic tubing should be the only material used
for the condensate line. Steel, brass, copper, or other
metals will be subject to corrosion and deterioration. A
second vent may be necessary to prevent condensate
line vacuum lock if a long horizontal run is used. Also an
increase to 1" (2.5 cm) tubing may be necessary.
NOTE: Always check local codes for proper
evacuation of condensate.
Notes:
1. CONDENSATE LINE MUST BE PITCHED AT LEAST 1/4" PER FOOT (0.64 cm per 0.3 m)TO PROPERLY DRAIN. IF THIS CANNOT BE DONE OR A VERY LONG LENGTH OF
CONDENSATE HOSE IS USED YOU MUST INCREASE THE CONDENSATE LINE TO A MINIMUM OF 1" (2.5 CM) ID AND PLACE A TEE IN THE LINE AFTER THE
CONDENSATE NEUTRALIZER TO PROPERLY REDUCE VACUUM LOCK IN THE DRAIN LINE.
2. PLASTIC PIPE SHOULD BE THE ONLY MATERIAL USED FOR THE CONDENSATE LINE. STEEL, BRASS, COPPER OR OTHERS WILL BE SUBJECT TO CORROSION OR
DETERIORATION.
3. IT IS ALSO VERY IMPORTANT THAT THE CONDENSATE LINE IS NOT EXPOSED TO FREEZING TEMPERATURES, OR ANY OTHER TYPE OF BLOCKAGE.
19
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LP-301-D Rev. 3/30/09
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HOW TO OBTAIN SERVICE ASSISTANCE
Should you have any questions about your new water heater, or if
it requires adjustment, or routine maintenance, it is suggested that
you first contact your installer, plumbing contractor or previously
agreed upon service agency. In the event that the firm has moved,
or is unavailable, refer to the telephone directory commercial
listings or local utility for qualified service assistance.
Should your problem not be resolved to your complete satisfaction,
you should then contact the Manufacturer’s National Service
Department at the following address:
In the United States:
RHEEM MANUF
ACTURING COMPANY
1241 Carwood Ct.
Montgomery
, AL 361
17
In Canada:
Rheem Canada Ltd
125 Edgeware Road, Unit 1
Bramptom, ON
0P5
L6Y
You may also obain technical assistance by calling
1-800-432-8373.
When contacting the manufacturer, the following
information should
be made available:
Model and serial number
1.
of the water heater as shown on
the
rating plate attached to the jacket of the water heater.
2. Address where the water heater is located and can be seen.
3. Name and address of installer and any service agency who performed service on the water heater.
4. Date of original installation and dates any service work was performed.
5. Details of the problems as you can best describe them.
List of people, with dates, who have been contacted regarding
6.
your problem.
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MOST COMMON ADVANTAGEPLUS INSTALLATION CONCERNS
VENTING:
VENT LENGTH TOO LONG - OVER 85' (26 m)
VENTING NOT PITCHED PROPERLY - CONDENSATE BUILD UP IN VENT
EXHAUST GAS RE-CIRCULATION - VENT TERMINALS NOT USED, WRONG FITTINGS USED, SIGHT PROBLEMS
BUSH IN FRONT OF VENT TERMINAL
INSIDE CORNER OF BUILDING FOR VENT LOCATION
OVERHANG WITH VENT UNDERNEATH
COMPOUND ROOF PITCH, OR ABOVE ROOF FIRE WALL
ADDITIONAL FITTINGS INSTALLED INTO TERMINALS
VENT SIZED FROM 3" TO 4" BY USING BUSHINGS - INSTEAD OF REDUCING COUPLING OR REDUCING ELBOW
VENT CHANGED FROM 3" TO 4" - WITHOUT GOING REQUIRED 15' (4.6 m) ON BOTH INTAKE AND EXHAUST
VENTING NOT CLEANED AND GLUED TOGETHER FOR PRESSURE TIGHT JOINTS
INTAKE AIR CONTAINING EXHAUST FROM ANOTHER VENT OR APPLIANCE
GAS SUPPLY:
GAS PRESSURE TOO LOW - NEED 3.5" WC (0.87 kPa) GAS PRESSURE UP TO 14" WC (3.5 kPa) GAS PRESSURE
GAS METER TOO LOW IN CAPACITY
GAS REGULATOR NOT SIZED PROPERLY - TOO LOW IN CAPACITY
GAS PIPE TOO SMALL - 3/4" MINIMUM GAS SUPPLY SIZE
GAS REGULATOR TOO CLOSE TO APPLIANCE - NEED 10' OF PIPE FOR EVERY 200,000 BTU’S PER HOUR
GAS REGULATOR WITH LONG VENT OR BLEED VENT ORIFICE - REGULATOR SLOW TO RESPOND
GAS METER RESTRICTION, OR IN NEED OF REPAIR/REPLACEMENT
GAS SUPPLY PRESSURE DROPS BELOW 3.5" WC (0.87 kPa) WHEN APPLIANCE FIRES
ELECTRICAL:
APPLIANCE NOT GROUNDED
ELECTRICAL POLARITY REVERSED - FLAME WILL LIGHT BUT GO BACK OUT IN 4-6 SECONDS VOLTAGE TOO LOW OR TOO HIGH
APPLIANCE CYCLES, BUT NO IGNITION - REMOVE ANY CORROSION FROM SPARK ELECTRODE AND RECTIFIER. CHECK GAP
SPACING ON SPARK ELECTRODE. SHOULD BE 1/4" SPACING.
PLUMBING: DIELECTRIC UNIONS INSTALLED - RUSTY WATER
CONDENSA
BURNER:
GAS VALVE:
TE:
CONDENSATE LINE NOT
CONDENSA
CONDENSA
CONDENSATE TRAP PLUGGED
EXTREMEL
RED BURNER DECK AS SEEN THROUGH VIEW PORT - GAS VALVE NEEDS ADJUSTMENT
PUFFING ON IGNITION LOUD POP
HUFF
RUNNING GREAT BUT INTERMITTENTLY HUFFING OR POPPING - CHECK FOR RE-CIRCULATION UNDER VENTING
IT IS IMPORTANT TO NOTE FOR MAINTENANCE PURPOSES: THE THREAD ON THE END OF THIS GAS VALVE AND NIPPLE IS A
LEFT HAND THREAD.
TE LINE NOT
TE PUMP
Y LOUD BANG ON IGNITION - BURNER FAILED OR END CAP OFF
ON IGNITION,
AND PUFF DURING OPERA
PITCHED TO DRAIN
DRAINING DUE TO LONG RUN WITHOUT
WORKING
NOT
ADJUST
GAS VALVE
THEN RUNNING SMOOTH -
TION - ADJUST GAS VALVE
SEALING ADVANTAGEPLUS AS PER N.S.F. STANDARD
NUMBER 5
TO SEAL THE BASE OF BOOSTER TO THE FLOOR TO
PREVENT SEE PAGE UNDERNEATH, PER N.S.F.
STANDARD #5 - APPLY A 3/8" BEAD OF RTV SILICONE
(AS SHOWN HERE), COMPLETELY AROUND TANK.
ADJUST
VENT
GAS VALVE
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PART 6: TROUBLESHOOTING
Table 6-1: 926 Control Board Error Codes
Code Description Remedy
1. Try reset, if F00 repeats, create a demand for hot water (n DANGER: use caution to prevent burn
injury) If water is above 194°F (90°C) test upper and lower temperature sensor with an ohmmeter.
High temperature switch
F00
¢
F01
¢
F02
¢
F03
¢
F05
¢
F06
¢
F09
¢
F10
¢
F11
¢
F13
¢
NOTE: IF YOU REPLACE A PART
limit exceeded
(194°F [90°C])
Vent temperature limit
exceeded
Interrupted or shorted
upper temperature sensor
Interrupted or shorted
lower temperature sensor
Upper temperature sensor
exceeds 194°F (90°C)
Lower temperature sensor
exceeds 194°F (90°C)
No flame detected – The
unit will make three
attempts at ignition before
the control goes into this
lockout condition. Will
reset in 1 hour.
Loss of Flame Signal –
The unit will relight 4 times
before the control goes
into this lockout condition.
Will reset in 1 hour.
False Flame Signal – The
water heater will lock out if
it senses a flame signal
when there should be
none present.
Combustion Fan Speed
Incorrect – The water
heater will lock out if it
senses that the fan speed
is less than 70% of
expected rate for more
than 60 seconds.
LEAST THREE OR FOUR TIMES TO ASSURE THE FAULT HAS BEEN RESOLVED.
(Refer to resistance chart, this section.) Replace bad sensor. If water is below 194° (90°C) test high
temperature switch and wiring with ohmmeter. Switch should be closed at this point, if not, replace switch.
2. If unit did reset successfully, let the unit run and go into the status menu to check the upper and lower
temperature sensor. If either reading displayed does not make sense, check appropriate sensor with
ohmmeter. (Refer to resistance chart this section.) Replace bad sensor. Do an OHMs reading on both
sensors to check continuity.
1. Inspect all flue piping. If the flue is damaged or shows signs of overheating then repair or replace the flue
parts as necessary before proceeding.
2. If the flue piping system is intact, not damaged and there is no sign of the flue overheating such as
discoloration or melting, then push the red reset button on the flue switch.
3. Be sure the unit is connected to a water supply and full of water.
4. Push the RESET button on the unit control panel. The appliance should light. If the appliance lights
proceed to step 5. If the appliance does not light and the display again begins to flash F01, inspect the
wiring to the flue switch, repairing or replacing as necessary. If the wiring is intact, replace the fl
using care to mount the new flue switch in the same position and mounting holes as the old one. If the
display flashes a code other than F01, follow the troubleshooting guide for that code.
5. Observe operation for 5 minutes. Place the probe of an exhaust analyzer into the flue system within 6
feet of the unit appliance. The exhaust temperature should not rise above 190°F (88°C) after several
minutes of operation.
6. If the flue temperature is below 190°F (88°C) and the appliance again goes into lockout displaying F01,
replace the flue switch using care to mount the new flue switch in the same position and mounting holes
as the old one. If the display flashes a code other than F01, follow the troubleshooting guide for that code.
7. If the flue temperature increases to over 190°F (88°C), Consult the AdvantagePlus factory for further
assistance.
Check the electrical connection to the appropriate temperature sensor, if connection is okay, replace bad
sensor.
If water in tank is not greater than 190°F (88°C), check wiring and repair if faulty. If the wiring is okay, check
appropriate sensor with ohmmeter and compare to reading in resitance chart. If reading does not agree with
water temperature, replace bad sensor.
1. Watch the igniter through the observation window provided.
2. f there is no spark, check the spark electrode for the proper ¼” (0.64 cm) gap.
3. Remove any corrosion from the spark electrode and flame rectifier probe.
4. If there is a spark but no flame, check the gas supply to the water heater.
5. If there is a fl
6. Check any flue blockage or condensate blocks.
1. Monitor the gas pressure to the unit while in operation.
2. Assure that the flame is stable when lit.
3. Check to see if the green light on the display module is out while the water heater is running.
4. If the green light doesn’t come on or goes off during operation check the flame signal on the status menu.
5. If the signal reads less than 1 microampere, clean the flame rectifier probe.
If the flame rectifier probe continues to read low, replace it.
6.
1. Turn the gas off to the unit at the service valve.
2. If the flame signal is still present replace the igniter.
3. If the flame signal is not
4. If there is no power to the gas valve, remove the valve and check for obstruction in the valve seat or
replace the gas valve.
5. Turn the gas on at the service valve after corrective action is taken.
1. Check the combustion air fan wiring.
2. Replace the combustion air fan.
3. Replace the control board.
TO REMEDY A FAULT, IT IS RECOMMENDED THAT YOU CYCLE THE UNIT AT
ame, check the flame sensor.
ue switch
present after turning off the gas supply, check the gas valve electrical connection.
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Table 6-2: AdvantagePlus
Resistance Table for Supply
Temperature Sensor
High/Low Temp.
Sensor Temp.
32°F (0ºC) 32550
41°F (5ºC) 25340
50°F (10ºC) 19870
59°F (15ºC) 15700
68°F (20ºC) 12490
77°F (25ºC) 10000
86°F (30ºC) 8059
95°F (35ºC) 6535
104°F (40ºC) 5330
13°F (45ºC) 4372
1
122°F (50ºC) 3605
131°F (55ºC) 2989
140°F (60ºC) 2490
149°F (65ºC) 2084
158°F (70ºC) 1753
167°F (75ºC) 1481
176°F (80ºC) 1256
185°F (85ºC) 1070
194°F (90ºC) 915
202°F (95ºC) 786
212°F (100ºC) 667
Resistance
(ohms)
ble 6-3: 926 Control Board Error Codes
a
T
Code Description Duration Corrective Action
Combustion Fan
E13
¢
E14
¢
LE0
¢
FLU
¢
LOU
¢
Speed Low. The
combustion air fan
speed less than
70% of expected.
Combustion Fan
Speed High. The
combustion air fan
speed is more than
130% of expected.
Water level in tank
is low
Blocked Vent
Pressure Switch
Open
24 VAC low
60 Sec.
60 Sec.
Until
Corrected
Until
Corrected
Until
Corrected
1. Check the combustion air fan wiring.
Replace the combustion air fan.
2.
3. Replace the control board.
1. Check the combustion air fan wiring.
Replace the combustion air fan.
2.
3. Replace the control board.
1. Be sure all air is bled from system.
2. Inspect low level switch and wiring for
damage and repair as necessary.
1. Assure that the vent is not blocked
2. Check the blocked vent pressure
switch operation by applying a jumper.
(If the switch is not functioning properly,
replace it.)
1. Check line voltage. Must be between
100-128 VAC.
2. If available, connect PC and using
AdvantagePlus service software check
the 24 VAC supply display in the lower
left corner of the screen. The number
displayed here must be greater than
128 and should be greater than 250.
Use this as a troubleshooting guide as
you follow the steps below.
3. Remove 10 pin Molex connector from
customer connection board. If LOU
code clears, then the problem is with
external sensor wiring. Examine
external sensor wiring for shorts to
ground repairing as necessary. If LOU
code is still present and the boiler is so
equipped, disconnect high gas
pressure switch, then low gas pressure
switch, then UL 353 low water cutoff in
this order one at a time to see if LOU
code clears. Replace faulty part. Check
low voltage wire harness in boiler for
shorts to ground.
4. If LOU only occurs when burner tries to
light, check gas valve for excessive
current draw.
5. If LOU is present with the low voltage
harness disconnected from the 926
control board, replace the 926 control
board.
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N O T E S
26
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N O T E S
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