Royal Sovereign RBC-EP1600 User Manual

RBC-EP1600

Platinum 1 Pocket

Currency Discriminator

OPERATING MANUAL

1

Thank you for purchasing the Royal Sovereign Platinum 1
Pocket Currency Discriminator, RBC-EP1600. This manual
will provide you with safety information, instructions for
optimal use, and proper care and maintenance for your
product. Please read this manual carefully before operating.

CONTENTS

SAFETY INSTRUCTIONS ............................................................................... 3 - 4

BOX CONTENTS ........................................................................................ 4

PRODUCT VIEW ......................................................................................... 5

CONTROL PANEL ....................................................................................... 6 - 8

PRODUCT OPERATION ................................................................................. 9 - 13

ERROR MESSAGES & TROUBLESHOOTING ......................................................... 14 - 17

SPECIFICATIONS ....................................................................................... 18

DAILY CARE ............................................................................................. 19

WARRANTY ............................................................................................. 20

2

SAFETY INSTRUCTIONS

Always be careful when using the machine. To reduce the risk of fire, electrical
shock, or other injuries, keep these safety considerations in mind when installing,
using, and maintaining your machine:

WARNING

1. Place the machine on a secure, stable surface. The machine can be seriously
damaged if it falls.

2. Provide the correct power to the machine, as listed on the back of the
machine.

3. If the plug has three prongs, it must be plugged into a grounded (three hole)
outlet. Grounded plugs and outlets are designed for your safety. Do not try to
make a three-prong plug fit into a two-prong outlet by modifying the plug or
outlet in any way.

4. Do not plug too many electrical devices into a wall outlet or into an extension
cord.

5. Before dusting the machine, unplug it from the power outlet. Clean exposed
parts with a soft cloth slightly dampened with water. Do not use aerosol
cleaners.

6. Never use any machine close to a gas leak. If you think gas is leaking, call your
gas company immediately. A small electrical spark in the machine could cause
a fire or an explosion.

CAUTION

1. Never push objects of any kind into your machine through the case or cabinet
openings.

2. Do not use your machine near water, in wet locations, or outdoors.

3. Do not allow anything to rest on the power cord.

4. Do not place your machine where the cords can be damaged.

5. Use supplies or cleaning materials only as directed. Keep all supplies and
materials out of reach from children.

6. The power supply turns this machine on and off. Make sure that your machine
is installed near an outlet and is easily accessible.

7. Never remove covers or guards that require a tool for removal. Refer servicing
to authorized service personnel.

8. Never alter the interlock switches. This machine is designed to restrict the
operator access to unsafe areas. Covers, guards, and interlock switches are
provided to ensure that the machine will not operate when the covers are open.

9. Avoid direct viewing of the image sensor lights. The lamps are bright and, while
not harmful, may cause an annoying afterimage. Always keep the rear cover
closed during operation and storage.

3

PRECAUTION

Managing the Performance of the Machine

This unit has many sophisticated sensors. To ensure a long life, please read
the “Daily Maintenance” section of this manual carefully. If the performance
becomes deteriorated, please clean all the sensors first before calling your
Royal Sovereign Customer Service.

Safety Notes

Your machine and the supplies are designed and tested to meet strict safety
requirements. Please read the following instructions carefully before operating
your machine, and refer to them as needed to ensure the continued safe
operation of your machine.

BOX CONTENTS

Bill Counter

Calibration Paper

4

Power Cord

External Display

PRODUCT VIEW

1

2

3

6

4

11

10

9

5

8

7

No. Parts Note

1 Guide for Counting Notes Expansion guide

2 Hopper

3 Thickness Adjustment Screw Gap control screw

4 Control Panel

5 Stacker

6 Back Cover

7 Power Plug

8 Power Switch

9 Printer Port

10 USB Port

11 External Display Port

5

CONTROL PANEL

Key Description Key Description

Change the counting

mode (Count Mode,

Sort Mode, and Mixed

Mode).

Clear the screen

Change the currency.

Add Mode

View the bill count

report.

Change the bill

counting speeds.

Manual / Auto Counting

Confirm and enter the

selected mode.

Print Button.

Batch Mode

Start Button

6

Key Action

This key can be used to select the bill counting mode. You can select

MDC (Mixed), SDC (Sort), or CNT (Count).

This key can be used to select which currency you will be counting.

1. USD – United States Dollar

2. CAD – Canadian Dollar

3. EUR – Euro

4. GBP – Pound Sterling

5. RUB – Russian Ruble

6. MXN – Mexican Peso

7. ARS – Argentine Peso

8. BRL – Brazilian Real

9. KRW – South Korean Won

Page 2 ( Press

1. CNY – Chinese Yuan Renminbi

2. JPY – Japanese Yen

3. HKD – Hong Kong Dollar

This

key can be used to turn on Add mode. This mode will count the

bills placed into the hopper and add that amount to the next bills

counted.

This key can be used to show the counting details. (Count Report

shown on page 10 )

This machine has 4 different speeds. This key can be used to

select your bill counting speed.

800 notes/minute (Available in Sort and Mix Mode)

1,000 notes/minute (Available in Sort and Mix Mode)

1,200 notes/minute (Available in Count Mode)

1,500 notes/minute (Available in Count Mode)

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7

Key Action

By pressing the “CLEAR/BACK" key, you can clear the counted

number and total value after counting.

This key can be used to choose between Manual counting or Auto

counting.

OK: this key can be used to confirm the count mode, exit the
corresponding interface, or print the counting result in MDC (Mix)
mode.

SET: this key can be used to enter into the setting menu of the
machine.

This key can be used to count in batch mode. Press this key and the

display will look like the image below:

Press the 10 numeric batch keys from 0 to 9 to set the batch number.

The batch function will be On. Press the “BATCH” key to clear the

batch number and the batch area will show 0 and the batch function

will be Off.

s key can be used to start counting your bills, or to get back to

Thi

normal counting mode.

8

PRODUCT OPERATION

1. PLACING BILLS INTO HOPPER

It is very important to place the bills into the hopper correctly because recognition

performance of the bills is highly affected by the arrangement of the bills. Please

avoid counting bills in bad conditions such as wet, excessively dirty, folded, curled

notes, or with foreign material like clips, bands, etc., as it may cause a malfunction of

the machine.

2. COUNTING

If Add mode is set, the cumulative number will be displayed.

If an error occurs during operation and the machine stops, then an error message will

be displayed. To clear the error, press the “C” key. The machine will solve the problem

automatically, however if it fails to clear a jam or there is some other mechanical error,

please remove the jammed bills manually. Then, press the “C” key again to clear the

error message.

COUNT MODE (By pressing the “MODE” key)

The machine can count the bills without any denomination recognition.

9

SORT MODE (By pressing the “MODE” key)

The machine can catch the different denomination bill while counting.

In this mode, the machine will read the first bill that goes through and

sort based on that denomination. Therefore, if a mixed bill is stuck in

the pile, the machine will display an error code informing the user of the

different denomination.

MIX MODE (By pressing the “MODE” key)

The machine can read the value counting for mixed notes and the total amount

will be displayed on the screen. Under this mode, if you press the “REPORT" key

after counting, you can see the breakdown of the denomination as per picture

below. By pressing the “C” key, you can then return to the previous screen.

10

Key

Key

3. CHECKING SERIAL NUMBERS

The machine can record the serial numbers of the bills that are counted.

The display will show the denomination and serial number of the bills in

order of how they went through the machine. From the Report screen,

press the “REPORT” key again to see the serial numbers for the bills.

4. SELECTING ADD FUNCTION

The Add function provides a cumulative count for the operator. The

machine counts and stops when the stacker is full. After removing those

notes from the stacker, you can begin counting again, and the total

counted number will be increased from the previous total.

The Add function is On or Off by pressing the “ADD" key. You can clear the

counted value by pressing the “C" key.

5. SELECTING BATCH FUNCTION

The “BATCH” key is used to select a preset batch number. In the batch

count mode, the machine stops counting when the counted number

reaches the set number, even though bills may remain on the hopper. The

user can edit the batch number by pressing the "BATCH" key + 1~9 number

keypad.

11

6. SELECTING AUTOMATIC/MANUAL COUNTING

The machine is preset to Automatic Mode.

In Automatic mode, when the hopper sensor detects banknotes on

the hopper, the machine will automatically start to count the bills.

To change to manual mode, press the “M/A” key.

In Manual mode, the machine will not count the bills automatically

even though the bills are on the hopper. When the user presses the

“START" key manually, the machine will count the notes.

While counting, the machine will display the number of the bills on the TFT

display and it may stop working when it meets the conditions described

below:

• No b

• The number of the bills co

• Errors have occur

When the machine finishes counting without errors, the number of counted

bills will be displayed on the TFT screen.

ills on the h

set in Batch mode.

opper

unted is the same as the batch number

red.

7. MENU

12

To enter the Menu, select the “SET/OK” key. Use the arrow keys to toggle
between up and down.

8. THERMAL PRINTER (OPTIONAL)

Available Printers: Compatible via RS232 Printer.

RBC-EP1600

Operating Printer

- Count banknotes

- Press the "REPORT" key

- Press the key to print

the report.

(The user can print again

and again by pressing the

key.)

- Print function can only work

under “MIXED” or “SORT”

mode.

Printer Error

- Check the printer and printer settings.

- Check the cable pin assignment.

===============================

DENOMI PCS AMOUNT

===============================

===============================

NOTES 6 43

USD

Normal receipt

100 0 0
50 0 0
20 1 20
10 2 20

5 0 0
2 0 0
1 3 3

2019 – 6-27 14:41:54

1 ABCHOY2980BZ
1 XVEEIU03892NZ

1 FLPW DUS2595A
10 IWQRS654327XZ
10 QXFGDOT3486B
20 W SXGTU90807V

13

ERROR MESSAGES & TROUBLESHOOTING

Error Code

E1

E2

E3

E4

E10

E11 and E12

E13

E14

Error Cause Error Solution

Suspect note flagged for
UV

Double notes (2 pieces stuck
together)

Chain note

Broken note / half note

Suspect note with wrong
image (CIS error)

Suspect note with image
error (denomination)

Suspect note with image
error (bill facing error)

Suspect note with image
error (bill size error)

Remove the first bill
from the stacker. Press

“START” to continue
counting.

14

E15

Suspect note with image
error (bill backside error)

ERROR MESSAGES & TROUBLESHOOTING (Continued)

Error Code

E20

E21

E22

E23

E24

Error Cause Error Solution

Metal Thread Detector error

MG1 error

MG2 error

MG3 error

MG4 error

Hopper sensor error

Stacker sensor error

Clean the sensor. If error

continues, sensor may

need to be changed.

Contact Royal Sovereign

if error persists.

Clean the sensor. If error

continues, sensor may

need to be changed.

Contact Royal Sovereign

if error persists.

Clean the sensor. If error

continues, sensor may

need to be changed.

Contact Royal Sovereign

if error persists.

Main motor error

Motor needs to be

changed. Contact Royal

Sovereign if error

persists.

15

ERROR MESSAGES & TROUBLESHOOTING (Continued)

Error Message Cause of Error Solution

E30

E31

E32

E33

E34

E35

E36

IR transmission area 1

IR transmission area 2

IR transmission area 3

IR transmission area 4

IR transmission area 5

IR transmission area 6

IR transmission area 7

Clean the sensor. If error
continues, sensor may
need to be changed.
Contact Royal Sovereign if
error persists.

16

E37

IR transmission area 8

ERROR MESSAGES & TROUBLESHOOTING (Continued)

Error Message Cause of Error Solution

E38

E39

E40

E41

E42

E43

E44

IR reflect area 1

IR reflect area 2

IR reflect area 3

IR reflect area 4

IR reflect area 5

IR reflect area 6

IR reflect area 7

Clean the sensor. If error
continues, sensor may
need to be changed.
Contact Royal Sovereign if
error persists.

E45

IR reflect area 8

17

SPECIFICATIONS

Model RBC-EP1600

Dimensions (WxDxH) 10.08” W x 11.02” D x 10.82” H

t 13.20 lbs.

Weigh

Hopper Capacity 600 pcs

Stacker Capacity 200 pcs

Display Type

ncies

Curre

C

ounting Speed

t Batch Number 1 – 999

Prese

Counterfeit Detection

Power Requirements 110V – 240V, 50/60 Hz

TFT

USA, CAD, EUR, GBP, RUB, MXN,
ARS, BRL, KRW, CNY, JPY, HKD

800 / 1000 / 1200 / 1500

MG, UV, IR, CIS

18

DAILY CARE

WARNING: Before dusting, turn the power switch off and disconnect the power

cord from the machine. It is very important to clean all the sensors in the machine

with a soft brush to avoid any paper particles or dust from sticking to the light

transmitter or the light-receiver sensors. It is important to clean the inside of the

machine occasionally. Unplug the machine and lift the top cover to gain access

to the interior.

If necessary, the glass surfaces of the detectors may also be wiped with a soft

cloth damped with alcohol.

To get the best results out of your bill counter, Royal Sovereign recommends

using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dusts, oils, and

other contaminates from your bill counter. With the machine on, simply run the

cleaning card through the machine like a bill. This cleaning card will run through

and clean the sensors of dirt and other contaminates. Cleaning cards are

recommended to be used after every 100 cycles.

CAUTION:

DO NOT CHANGE THE POSITION OF THE DETECTORS AND/OR OPTICAL SENSORS.

19

ONE YEAR LIMITED WARRANTY

Royal Sovereign International, Inc. warranties this product to be free from

defects in material and workmanship for a period of one (1) year. This
warranty is extended to the original purchaser only.

This warranty only covers products that are properly installed, properly maintained,
and properly operated in accordance with the instructions provided. This limited
warranty does not cover any failures or operating difficulties due to normal wear and
tear, accident, abuse, misuse, alteration, misapplication, improper installation, or
improper maintenance and service by you or any third party.

Returned product will not be accepted without a Return Authorization number. To
request a Return Authorization number, please visit us at
All transportation costs for the return of damaged product or parts will be the
responsibility of the purchaser. Return defective product, in original packaging, to
the address below.

Royal Sovereign International, Inc. requires reasonable proof of your date of
purchase from an authorized retailer or distributor. Therefore, you should keep
your receipt, invoice, or canceled check from the original purchase. The limited
warranty shall be limited to the repair or replacement of parts which prove defective
under normal use and service within the warranty period.

www.royalsovereign.com.

Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO
LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL,
INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states do
not allow the exclusion or limitation of incidental or consequential damages so the
above exclusion and limitations may not apply to you.

ROYAL SOVEREIGN INTERNATIONAL, INC.

2 Volvo Dr., Rockleigh, NJ 07647 USA
TEL: [phone]

[e-mail]

Email:

For product support and warranty questions, please visit us at

www.royalsovereign.com/Customer-Support.html

20