Royal Consumer eX-315w, eX-315w User Manual

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ELECTRONIC SCALE INSTRUCTIONS

eX-315w Wireless, Shipping Scale

INTRODUCTION

Congratulations on the purchase of your new Royal model eX-315w Electronic, Shipping Scale with

Wireless Remote Display. We recommend that you read this instruction manual carefully to become familiar with the operation of the product. The manual explains, in simple steps, how to operate and maintain your new scale. Please retain this guide for further reference.

If you have questions regarding the scale, please call Royal Customer Support at:

USA

1-800-272-6229

in Canada

1-888-266-9380

in Mexico

01-800-849-4826

or visit Royal’s web site at http://www.royal.com.

The eX-315w Scale is designed for weighing boxes, packages and other heavy items. The scale is ideal around the house. It is perfect for the traveler to weigh luggage before flights to ensure compliance with airline maximum weight policies and avoid penalties and delays at the airport for overweight baggage. No hassles or problems weighing large suitcases.

Please note that the weights provided are for reference and informational purposes only. It is not intended that the weight be used or relied upon for any commercial use. This scale is “Not Legal For Trade.”

WARNING: To prevent damage to the scale:

DO NOT exceed the total weight capacity of the scale.

DO NOT drop the scale base platform or the remote display. Both units contain sensitive electronic components. The scale may lose accuracy if it is dropped, banged, or handled in a manner other than its intended use and as described in this manual.

There are NO end-user serviceable parts in this scale; and the scale should not be opened. Attempting to service the scale will void the warranty and may permanently damage the scale.

WIRELESS REMOTE DISPLAY

The wireless, remote display allows you to conveniently weigh large boxes or items without interfering with the display readout. You can place the remote display on a table top or any flat surface, using the tilt-out stand on the back of the display. You can also hang the display on a wall using the enclosed pieces of Velcro tape.

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With the wireless remote display there is no cord or cable to get in the way. The remote display must be placed within 15-feet (4.5-meters) of the base platform for the two units to be able to communicate with each other via radio signals.

BASIC OPERATION

1)Ensure that the base platform is placed on a hard, flat, level surface, such as the floor or a tabletop. Do not place on a plush rug, carpet or other soft or un-even surfaces.

2)Install a 9-Volt battery in the wireless, remote display.

3)Install a 9-Volt battery in the base platform or plug it in to a power outlet using the AC-adapter shipped with the scale.

4)To Turn-on the Base: Press the LED light button located under the ROYAL logo on one side of the base platform.

The base will beep when turned on; and the beep will continue to sound until the base platform is stabilized and resets itself. Do not place anything on the base platform until after the beep stops and the remote display is also turned on.

5)To Turn-on the Remote Display: Press the yellow on/off button on the remote display. Do not place anything on the base platform before or while the unit is resetting and turning on. Wait for “0.00” to appear on the display. The scale is then ready for weighing.

6)If dashes appear on the display, then Press the tare key and wait for “0.00” to appear on the display.

7)Place the item on the base platform; the weight is displayed within a couple of seconds.

PLEASE NOTE: There are separate on/off switches for each unit, the base platform and the remote display. Each unit must be turned-on separately for the scale to work properly.

TROUBLEHOOTING:

If only dashes appear on the display:

1.Check to ensure that the base platform is turned-on. The LED light under the ROYAL logo should be lit when the base platform is turned-on.

2.Press the tare key on the display to reset the scale to zero.

3.Make sure the remote display is within 15-feet of the base platform. Move the remote display closer to the base platform. Ensure that there are no other sources of radio signal interference, such as a large appliance, television, microwave, cordless telephone base, etc.

4.After verifying all 3 steps above, if dashes still appear on the remote display, then place an item on the base platform for it to weigh, which will trigger the platform to send an electronic signal to the remote display. Once the remote display receives the signal and displays a number, then remove the item from the platform, press the tare key, and you are now ready to continue weighing boxes as normal.

IMPORTANT PRECAUTIONS:

1)If placed on the floor, be sure the base platform is out of the way and installed in a protected location where no one can step on, kick or trip over the product.

2)Do NOT place the base platform in a high traffic area, hallway or other pedestrian areas.

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3)Do NOT place the base platform in areas where there may be spills, standing water or other liquids on the floor, near or underneath the scale.

4)The scale should not be placed on a porous surface or one that has been treated with any substance that may interact with the rubber feet. Depending on the surface or cleaning solution, the rubber may leave marks on the surface. As a precaution, do NOT keep the scale on any valuable surface, such as antique, precious or fine wood tables, desks, floors, etc.

5)This product is NOT intended for use by children. As with all sensitive electronics, THIS SCALE SHOULD BE KEPT OUT OF THE REACH OF CHILDREN.

BATTERIES

The scale’s base platform and the wireless remote both have separate power sources. The remote display must be powered by one 9-Volt battery. The base platform may be powered by either one 9- Volt battery or by an AC-adapter. The AC-adapter is included and shipped with the scale. The batteries are not included with the purchase of the scale.

It is strongly recommended that the base should be powered using the AC-adapter, included with the scale, whenever possible. The base should only be temporarily powered by a 9-Volt battery when the scale is in a remote location where AC-power is not available. This is to ensure battery-life and the scale’s weighing accuracy, which may be negatively affected by weak batteries.

A battery icon with the letters “9 VOLT” will blink in the upper right side of the display when the battery power is low. Immediately to the left of the battery icon are the words “SCALE” and “DISPLAY”. The battery power is low in the unit that is lit with the battery icon. So, if the word “SCALE” is lit with the “9 VOLT” battery icon, then the one 9-Volt battery in the base platform must be replaced as soon as possible, or you need to switch to the AC-adapter. The word “DISPLAY”, when lit, refers to the battery in the wireless, remote display. Normally, only one word will be lit at a time; however, it is possible that both words “SCALE” and “DISPLAY” may light-up at the same time, if the batteries in both units are running low on power at the same time.

AUTO POWER OFF

The remote display has a built-in, pre-programmed auto power off feature to automatically turn off after a period of 3-minutes of inactivity. To restart, simply press the on/off button or follow the Basic Operation instructions above.

Please note that the auto power off feature will only be activated in the base platform when it is being powered from a battery. When the base platform is powered using the AC-adapter, then the base will stay “on” until the on/off button is pressed again to turn the unit “off”.

UNIT OF MEASURE

The scale can measure the weight of an item in either pounds or metric (kilograms).

Press the lb/kg button to scroll through the various units of measure. The scale will display a weight in: pounds only (0.00-lbs), pounds and ounces (0-lb 00-oz), or kilograms (and grams) (0.00kg.). The scale is preset at the factory to default to pounds every time it is turned on.

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The unit of measure can be changed at any time: such as while the display shows zero with nothing on the scale platform, after an item has been placed on the platform and the weight is already displayed, or even after the “hold” function has been activated.

TARE FUNCTION

The tare function allows the display to be reset to show a weight of zero, even after placing an object on the scale. This feature allows you to get the net weight of an item in a container or a box.

1)After the scale is turned “on”, place the empty container or box on the base platform, the weight of which you do NOT want included in the weight shown on the display.

2)Press the tare key once the weight reading of the container is stable and wait until “0.00” appears on the display.

3)Place item/contents to be weighed into the container.

4)Read the weight of the contents on the display. The weight shown will be the weight of the item in the container, excluding the weight of the container itself.

If the “hold” function was not enabled, the scale should return to a default weight reading of zero once the item is removed from the container or box. Removing the container or box itself (the tared weight) will result in the scale displaying dashes. Press the tare key to reset the weight reading to zero.

IMPORTANT: Please note that the total weight of the container and its contents should not exceed the weight capacity of the scale.

HOLD FUNCTION

The “hold” function allows you to keep the weight of an item on the display, after the item has been weighed and removed from the base platform. Once the hold key is pressed, the weight will remain on the display for about 3-minutes after the item has been removed from the scale.

1)Press the hold key. The “hold” icon will appear in the upper left corner of the display.

2)Place the item on the base platform.

3)Wait for the beep tone to sound.

4)Remove the item from the base platform. The item’s weight reading will remain on the display.

5)Press the tare key to cancel the held reading and return the scale to zero.

You may also press the hold key after the item has already been placed on the platform and the stable weight is shown on the display. In this case, steps 1) and 2) above should be reversed; and steps 3) through 5) remain unchanged.

Once an item is weighed and the “hold” function is enabled; if the scale senses any change in weight on the platform (besides removing the actual item being weighed) the weight reading will blink to alert you of the error. It will stop blinking when either all weight is removed from the scale platform, when the original item whose weight is on “hold” on the display is placed back on the platform, or if the tare key is pressed.

FCC STATEMENT

FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER

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WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

 

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in

 

a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not

 

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

 

However, there is no guarantee that interference will not occur in a particular installation. If this equipment

 

does cause harmful interference to radio or television reception, which can be determined by turning the

 

equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

 

measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between equipment and receiver.

3.If applicable, connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experienced radio / TV technician for assistance.

Connection of peripherals to this unit requires the use of grounded, shielded cables to ensure compliance with the Class B FCC limits.

IN CANADA:

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatuses set forth in the Radio Interference Regulations of the Canadian Department of Communications.

SPECIFICATIONS

 

WEIGHT CAPACITY:

315-POUNDS (143-KG.) MAXIMUM

RESOLUTION & INCREMENTS:

0.05-POUND (0.02-KG)

MINIMUM WEIGHT:

1.0-POUND (0.45-KG)

ACCURACY:

 

FOR WEIGHTS =<30-LBS.:

+/-(0.15% + 0.2-LB.)-LBS. or (+/-0.11-KG @ 10-KG.)

FOR WEIGHTS >30-LBS.:

+/-(0.15% + 0.5-LB.)-LBS. or (+/-0.38-KG. @ 100-KG.)

UNITS OF MEASURE:

POUNDS OR METRIC

(USER SELECTABLE)

 

OPERATING TEMPERATURE:

0-40 DEGREES CENTIGRADE /

 

32-104 DEGREES FAHRENHEIT

POWER SUPPLY:

 

REMOTE DISPLAY

-ONE 9-VOLT ALKALINE BATTERY

 

(NOT INCLUDED)

BASE PLATFORM

-ONE 9-VOLT ALKALINE BATTERY

 

(NOT INCLUDED)

 

-OR AC POWER ADAPTER (INCLUDED)

NOT LEGAL FOR TRADE

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WARRANTY, REGISTRATION & TECHNICAL SUPPORT

PLEASE FILL OUT AND RETURN THE PRODUCT REGISTRATION CARD INCLUDED WITH YOUR NEW ROYAL PRODUCT OR FILL OUT THE PRODUCT REGISTRATION FORM ON THE ROYAL WEB PAGE AT www.royal.com .

BE SURE TO KEEP A COPY OF YOUR SALES RECEIPT!

STANDARD WARRANTY

ROYAL CONSUMER INFORMATION PRODUCTS, INC. ("Royal"), at 379 Campus Drive, 2nd Floor, Somerset, NJ 08875 USA WARRANTS that your NEW Product is free of defects of workmanship and materials. If there is a defect or malfunction of this product, Royal will repair it free of charge as follows:

PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE (1) YEAR from date of customer purchase.

LABOR: Royal provides labor warranty for NINETY (90) DAYS from date of end-user purchase. Product must be sent postage prepaid and insured to Royal in accordance with the warranty procedures outlined below. At completion of the repair, the consumer will be responsible for return shipping charges from Royal, and for any parts or services no longer covered under warranty.

This warranty does not apply to persons who purchased this product second-hand or used.

This warranty does not include adjustments, parts and/or repairs required by circumstances beyond the control of Royal, including but not limited to fire or other casualty, accident, neglect, abuse, misuse, abnormal use or battery leakage damages.

THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be held liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this product. Some States do not allow limitations on how long an implied warranty lasts and some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

WARRANTY PROCEDURES

TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:

Please do the following:

1.Send a copy of your original sales receipt showing original purchase date along with your mailing address and a note describing the nature of the problem to:

Royal Consumer Information Products, Inc.

Warranty Processing

P.O. Box 6786

Somerset, NJ 08875-6786 USA

Do Not Return the Product to This Address!

2.You will receive a return authorization number within 7-12 business days from the date your return request is received if it is determined that there is a basis for a replacement product. The return authorization form you receive will list the return procedures, applicable charges, if any, and the correct shipping address for the returned product.

PRODUCT SUPPORT HOTLINE:

For questions on use of this product or this warranty call +1-732-563-9944 (in Canada call 1-888-266-9380 or in Mexico call +52-55-91-38-3338), Monday through Friday during normal business hours. You can also e-mail Royal at hotline@royal.com.

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