Rosemount 1410 Operating Manual

Emerson™ Wireless 1410 Gateway

Reference Manual

00809-0200-4410, Rev BC

July 2017

Reference Manual

00809-0200-4410, Rev BC

Contents

1Section 1: Introduction

2Section 2: Initial Connection

Contents

July 2017

1.1 Section outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.2 Product recycling/disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3 Initial connection and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3.1 Prepare PC/laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2.3.2 Connections and power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.3.3 Configure the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2.3.4 System backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.3.5 Web page usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2.3.6 Resetting to factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3Section 3: Mounting and Connection

3.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.1.1 General considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3.1.2 Physical description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.2 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.3 Remote antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.4 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.4.1 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.4.2 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.4.3 RS-485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.4.4 Terminating resistors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.4.5 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4Section 4: Software Setup

4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3 Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.4 Security setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents

4.4.1 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4.5 AMS Wireless Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.5.1 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

4.6 Licensing and credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

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5Section 5: Host Integration

5.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.2 Network architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5.3 Internal firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.4 Modbus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.4.1 Communication settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

5.4.2 Register mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5.5 EtherNet/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6Section 6: Troubleshooting

6.1 Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

6.2 Return of materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

7Section 7: Glossary

AAppendix A: Specifications and Reference Data

A.1 Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

A.2 Functional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.1 Input voltage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.2 Current draw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.3 Radio frequency power output from antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.4 Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.5 EMC performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.6 Antenna options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.2.7 Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.3 Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.3.1 Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.3.2 Material of construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.3.3 Rail mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.4 Communication specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.4.1 Isolated RS485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.4.2 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A.4.3 Modbus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.4.4 OPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.4.5 EtherNet/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.5 Self-organizing network specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.5.1 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.5.2 Maximum network size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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BAppendix B: Product Certifications

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A.5.3 Supported device update rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.5.4 Network size/latency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.5.5 Data reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.6 System security specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.6.1 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.6.2 Wireless Gateway access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.6.3 Self-organizing network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.6.4 Internal firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.6.5 Third party certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A.7 Dimensional drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

A.8 Accessories and spare parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

B.1 European Directive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

B.2 Telecommunication Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

B.3 FCC and IC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

B.4 Ordinary Location Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

B.5 Installing Equipment in North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

B.6 USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

B.7 Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

B.8 Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

B.9 International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

B.10 EAC – Belarus, Kazakhstan, Russia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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NOTICE

00809-0200-4410, Rev BC

Emerson™ Wireless Gateway

Read this manual before working with the product. For personal and system safety, and for optimum
product performance, make sure you thoroughly understand the contents before installing, using, or
maintaining this product.

Within the United States, Emerson has two toll-free assistance numbers:

Global Service Center

Software and Integration Support

1-800-833-8314 (United States)

[phone] (International)

Customer Central

Technical support, quoting, and order-related questions.

1-800-999-9307 (7:00 am to 7:00 pm CST)

North American Response Center

Equipment service needs.

1-800-654-7768 (24 hours—includes Canada)

Outside of the United States, contact your local Emerson representative.

Title Page

July 2017

The products described in this document are NOT designed for nuclear-qualified applications. Using
non-nuclear qualified products in applications that require nuclear-qualified hardware or products may
cause inaccurate readings.

For information on Rosemount
Representative.

™

nuclear-qualified products, contact your local Emerson Sales

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Section 1 Introduction

The Emerson™ Wireless 1410 Gateway connects WirelessHART® self-organizing networks with host
systems and data applications. Modbus
integration and system interoperability. The optional OPC or EtherNet/IP

Gateway offers a means to connect to newer systems and applications while providing a richer set of
data.

The Gateway provides industry leading security, scalability, and data reliability. Layered security ensures
that the network stays protected. Additional devices can be added at any time. There is no need to
configure communication paths because the Gateway manages the network automatically. This feature
also ensures that WirelessHART field devices have the most reliable path to send data.

What is included?

The box containing the Gateway will contain several items essential to the complete installation and
operation of the Gateway.

 Gateway
 Quick Start Guide
 Software pack, 2 disk set
 Informational side label for IP address
 Basic antenna (if no remote antenna is required)
 Ter m inal block (b lac k )

If an optional remote antenna has been ordered, it will be in a separate box containing:

 Remote mount antenna
 Mounting hardware
 Lightning arrestor
 Cable (50 or 25 ft. [15,2 or 7,62 m] in length)
 Coaxial sealant tape
 Right angle SMA to N-type adapter cable

®

communications over RS-485 or Ethernet provide universal

Introduction

™

functionality from the

July 2017

Introduction

1

Introduction

July 2017

1.1 Section outline

This manual will help to install, configure, operate, and maintain the Gateway.

Section 1: Introduction

This section introduces the product and describes what components may be found in the box. It also
includes details for services and support as well as return and disposal of the product.

Section 2: Initial Connection

This section describes how to connect to the Gateway for the first time and what settings should be
configured before placing it on a live control network. It is important to note that some Gateways are
used in stand-alone applications and do not reside on a network. In these cases, it is still important to
configure the items outlined in this section.

Section 3: Mounting and Connection

This section describes how to properly mount the Gateway and make electrical connections, including
electrical wiring, grounding, and host system connections. This section also describes how to mount the
optional remote antenna.

Section 4: Software Setup

This section describes the installation and setup of the optional software included with the Wireless
Gateway. This software will aid in secure host integration as well as wireless field device configuration.

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Section 5: Host Integration

This section describes how to connect the Gateway to a host system and integrate data gathered from
the field device network. It covers network architectures, security, and data mapping.

Section 6: Troubleshooting

This section provides troubleshooting tips as well as information to contact technical support over the
phone or through email.

Section 7: Glossary

The glossary defines terms used throughout this manual or that appear in the web interface of the
Wireless Gateway.

Appendix A: Specifications and Reference Data and Appendix B: Product Certifications

The appendices provide additional and more specific information on a variety of subjects including
Product Specifications and Product Certifications.

1.2 Product recycling/disposal

Recycling of equipment and packaging should be taken into consideration and disposed of in accordance
with local and national legislation/regulations.

2

Introduction

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Section 2 Initial Connection

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Initial connection and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Failure to follow these installation guidelines could result in death or serious injury.

 Only qualified personnel should perform the installation.

Explosions could result in death or serious injury.

 Verify the operating atmosphere of the gateway is consistent with the appropriate hazardous

locations certifications.

 Do not make or break connections to the Emerson

are live unless the area is know to be non-hazardous.

 Potential electrostatic charging hazard. Enclosure is a polymer, use care when handling or cleaning.

™

1410 Wireless Gateway (Gateway) while circuits

Initial Connection

July 2017

Electrical shock could cause death or serious injury.

 Use extreme caution when making contact with the leads and terminals

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions:

 This device may not cause harmful interference.
 This device must accept any interference received, including interference that may cause undesired

operation.

 This device must be installed to ensure a minimum antenna separation distance of 20 cm from all

persons.

2.1 Overview

This section describes how to connect to the Gateway for the first time and what settings should be
configured before placing it on a live control network. It is important to note that some Gateways are
used in stand-alone applications and do not reside on a network. In these cases, it is still important to
configure the items outlined in this section.

Before the Gateway can be permanently mounted and connected to a live control network, it needs to
be configured with an IP address. This is done by forming a private network between the Gateway and a
PC/laptop. The following items are required to complete this section:

 Gateway
 PC/laptop
 Ethernet Cable
 24 VDC (nominal) power supply

Initial Connection

3

Initial Connection

July 2017

2.2 System requirements

The following requirements apply to the PC/laptop used to configure the Gateway. Additional
requirements may apply if using the Security Setup Utility or AMS Wireless Configurator. See Section 4:

Software Setup on page 21 for more information.

Web browser applications

 Microsoft

®

Internet Explorer® 6.0–10.0

Ethernet

 10/100 base-TX Ethernet communication protocol

2.3 Initial connection and configuration

2.3.1 Prepare PC/laptop

The PC/laptop will need to be configured to form a private network before communicating to the
Gateway. The network settings can be found in the control panel of the PC/laptop running a Microsoft
platform based operating system. To configure these settings:

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1. Find and open the Control Panel (generally found from the Start Menu).

2. Open Network Connections.

3. Select Local Area Connection.

4. Right click the mouse and select Properties.

5. Select Internet Protocol (TCP/IP), then the Properties button.

6. From the General tab, select Use the following IP address button.

7. Set the IP Address to 192.168.1.12 and select the Tab button.

8. Select OK to close the Internet Protocol (TCP/IP) window.

9. Select Close on the Local Area Connection window.

Internet proxies will need to be disabled through the PC/laptop’s default internet browser. Disable the
proxies with the following procedure:

1. Find and open the default internet browser.

2. Find the Tools menu and select Internet Options.

3. From the Connections tab, select the LAN Settings button.

4. Under Proxy Server, the boxes for Automatically Detect Settings and Use a proxy server for your LAN
should be unchecked.

5. Select OK to close the Local Area Network (LAN) Settings window.

6. Select OK to close the Internet Options window.

The PC/laptop is now set up to form a private network and to communicate with the Gateway.

Note

Connecting to the Gateway's secondary Ethernet port will require different network settings. See

Ta bl e 2 - 1 for additional network settings.

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Table 2-1. Default IP Addresses

Gateway PC/laptop Subnet

Ethernet 1 192.168.1.10 192.168.1.12 255.255.255.0

Ethernet 2 192.168.2.10 192.168.2.12 255.255.255.0

2.3.2 Connections and power

Physically connect the PC/laptop to the Gateway with an Ethernet cable by connecting one end to the
Ethernet port on the back of the PC/laptop. Connect the other end to the Ethernet 1 port on the
Gateway. “Configure the Gateway” on page 6 shows the standard terminal block diagram. Once the
Gateway and PC/laptop are connected, wire a 24 VDC (nominal) power supply with a capacity of at least
250 mA to the Gateway power input terminals.

Figure 2-1. Wireless Gateway Housing Diagram

A

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B

Power

Reset

A. DIN rail clip
B. SMA connector
C. Power and Reset indicator lights. During normal operation

the power indicator will be green. During a reset the reset
light will turn red. The reset switch should not be enabled
during normal operation.

D. Ethernet port 2. This secondary port must be enabled

when ordering to access the device. When this port is
activated, the factory IP address is 192.168.2.10.
See Table 2-1.

C

D

E

GH

+

F

S

-AB

E. Ethernet port 1. Use for standard

communication to the webserver or other
protocols enabled on the gateway. The factory

IP address is 192.168.1.10. See Ta ble 2-1.
F. Five screw terminal block.
G. 24 VDC (nominal) power input
H. Serial Modbus

®

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2.3.3 Configure the Gateway

It is now possible to log into the Gateway for the first time and begin configuration for placement on a
live control network. The following items need to be configured:

 Security Passwords
 Time Settings
 TCP/IP Network Settings

Use the following procedure to log in to the Gateway:

1. Open a standard web browser.

2. Enter https://192.168.1.10 in the address bar.

3. Continue though the security message.

4. Enter admin for User Name.

5. Enter default for the Password.

The web browser will now be directed to the Gateway’s default home page. There is a navigation menu
located on the left hand side with four main areas.

 Diagnostics: View status of communications, client server parameters, and more
 Monitor: Screens created by the user to view data from field devices
 Explorer: Basic view of values from field devices
 Setup: Configure the Gateway for operations, security, and host system integration

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Security passwords

There are four role-based user accounts for the Gateway with varying levels of access.Ta b l e 2 -2 below
describes this access.

Table 2-2. Role Based Access User Accounts

Role User name Web interface access

Executive exec Read-only access

Operator oper Read-only access

Configure HART® device settings

Maintenance maint

admin

Administrator

Each of the initial passwords for the user accounts is default. It is recommended, for security purposes,
that these passwords are changed. The administrator password should be appropriately noted when
changed. If it is lost, do not return the Gateway to the factory, see “Resetting to factory defaults” on

page 11.

Configure Modbus communications
Configure Modbus register mapping
Configure OPC browse tree
Configure Active Advertising

Includes all maintenance privileges
Configure Ethernet network settings
Configure WirelessHART network settings
Set passwords
Set time settings
Set home page options
Configure custom point pages
Restart applications

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To change the User Accounts Passwords:

1. Navigate to System Settings>Users>User accounts.

2. Set the new password for each role based user account, and confirm.

3. Select Submit.

Note

It is suggested that the default security settings in System Settings>Users>User Options be changed to the
local IT best practices or the “Normal” setting after initial login. Strong or custom settings are available
for more robust passwords. For more information on this screen and others, see the User Interface
Ter m in ol o gy Guide.

Antivirus

Antivirus and other software tools are not included in the Gateway firmware. These software tools
should be installed on any machine connected to the Gateway. Emerson bundles the latest software
patches into our standard Gateway firmware updates. These software patches are not anti-malware or
anti-virus tools in any sense of the word, but do provide the latest in security protection.

Password complexity

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The browser front-end of the Gateway supports many customizable password rules (System Set-
tings>Users>User Options). All of the following rules are customizable:

 Minimum overall password length

 Minimum lowercase character count

 Minimum uppercase character count

 Minimum digit count

 Minimum symbol count

 Idle session timeout time

 Maximum session lifetime to force a user to re-enter their password

 Minimum password lifetime to prevent a user from changing their password too often

 Maximum password lifetime to periodically force a user to change their password.

 Password failure limit at which point the account is locked and the user must wait for a specified period

of time prior to additional attempts to enter their password

 Password failure lock to lock an account after a specified number of incorrect passwords

 Require a wait period after the specified number of incorrect passwords have been entered

 Password history depth to limit reuse of passwords

Logging

The Gateway monitors many security events automatically. A complete list of events can be viewed from
the Log Settings (System Settings>Users>Logging) area in the Gateway interface. The Gateway also
supports the optional use of a Syslog server. This provides significant flexibility and allows the user to
determine how log messages are handled and how long logs are kept. It is possible for the user to
configure the Syslog server to issue automated alerts for various messages.

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Time settings

The Gateway is the timekeeper for the WirelessHART network, so it is imperative that the Gateway’s time
is accurate for timestamp data to be meaningful. Time settings can be found by navigating to System Set-
tings>Gateway>Time as shown in Figure 2-2 on page 8.

Gateway time settings and time stamps are stored internally as UTC time. The appropriate web browser
being used displays the time as per the local browser settings.

There are three ways to set the Gateway time:

1. Network Time Protocol (recommended)

2. Set with PC Time

3. Manual Entry

Note

Network Time Protocol (NTP) is recommended for the best network performance because it always
adjusts time to match the network time server.

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This option uses a Network Time Protocol (NTP) server to slowly adjust the Gateway’s time in order to
match the time of the control network. Enter the IP address for the NTP server and select the packet
version (1, 2, 3, or 4).

This option will match the Gateway’s time to that of the PC/Laptop.

This option allows the user to enter a specific date (MM:DD:YY) and time (HH:MM:SS).

Failure to provide regular time synchronization over a long period of time (months) can cause the
Gateway network to drift off time.

Figure 2-2. Setup>Time Settings

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TCP/IP network settings

Use caution when making changes to the TCP/IP network settings. If they are lost or entered incorrectly,
the Gateway will require a factory reset (see“Resetting to factory defaults” on page 11). Contact the
network administrator for information on the proper TCP/IP network settings to apply.

Prior to the Gateway being installed and connected to a live control network, it should be configured
with an IP address, as well as other TCP/IP network settings. This specific page can be found in “System

backup” on page 10.

Figure 2-3. Ethernet Settings

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Request the following configuration items from the network administrator:

 Hostname
 Domain Name
 IP address
 Netmask
 Gateway

Obtaining an IP address from a DHCP server is not recommended, since the Gateway operation will be
dependent on the availability of the DHCP server. For maximum Gateway availability it is best practice to
specify an IP address.

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To change the TCP/IP Network Settings:

1. Navigate to System Settings>Ethernet Communication.

2. Select Specify an IP address (recommended).

3. Enter the following:

4. Select Submit.

5. When prompted, select Restart Apps.

6. Select Ye s to confirm restart.

7. Close the web browser.

Note

Once the IP Address of the Gateway has been changed, communications to the web interface will be lost.
Restart the web browser, then log back into the Gateway using the new IP address and other TCP/IP
network settings. The PC/Laptop TCP/IP network settings may need to be changed. During a Restart
Apps the wireless network will be temporarily lost.

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 Hostname
 Domain Name
 IP Address
 Netmask
 Gateway

2.3.4 System backup

The Gateway has a System Backup and Restore feature that saves all user-configured data. It is best
practice that a System Backup be performed periodically throughout the installation and configuration
process.

1. Navigate to System Settings>Gateway>Backup and Restore>Save.

2. Select Save Configuration.

3. The Gateway collects the configuration date and when the file download pop up appears, select Save.

4. Enter a save location and file name.

5. Select Save.

6. Select Return to form.

Note

System backup contains user passwords and keys used for encrypting communication. Store
downloaded system backups in a secure location.

2.3.5 Web page usage

It is not recommended that users stay logged on to a single page or a large number of users on multiple
pages for long periods of time. This additional loading can slow the flow of data. The Gateway by default
logs users out who are logged on for long periods of time with no activity.

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2.3.6 Resetting to factory defaults

In the event that the user name, password, or IP address of the Gateway is lost, the Gateway can be
restored to factory defaults by the procedure below.

Note

Following this procedure will cause the network to reform and all configuration parameters will be reset
to factory defaults. Once the Gateway is reset, the user is strongly recommended to change the default
password to maintain system security.

1. Turn off power to the Gateway, remove connectors, and un-mount the device from the DIN rail.

2. Locate the Reset switch label on the back of the Gateway.

3. Break the label in the center and slide the switch up.

4. Mount and reconnect the Gateway; turn power ON on to the gateway.

5. Let the Gateway completely boot up (approximately 2 minutes). During this time the red Reset light
on the front of the unit will be ON.

6. Turn off power to the Gateway, remove connectors and un-mount it from the rail again.

7. Return the Reset switch to lower position.

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8. Mount and reconnect the Gateway; turn power ON on to the Gateway.

9. Verify the reset light is off, indicating the Reset switch is in the lower position. The Gateway will now
be programmed back to factory defaults including IP addresses. The factory default IP addresses can
be found in Table 2-1 on page 5.

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