Roper W10150599A User Manual

WASHER USER INSTRUCTIONS

INSTRUCTIONS D’UTILISATION DE LA LAVEUSE

Table of Contents / Table des matières

ASSISTANCE OR SERVICE.............................1

WASHER SAFETY ............................................2

WASHER USE...................................................3

WASHER CARE ................................................4

TROUBLESHOOTING ......................................5

WARRANTY ......................................................7

Para obtener acceso al manual de uso y cuidado en español, o para obtener información adicional acerca de su producto,
visite: www.whirlpool.com.

Tenga listo su número de modelo completo. Podrá encontrar el número de modelo y de serie en la etiqueta ubicada debajo de la tapa
de la lavadora.

Assistance or Service

If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available by calling our Customer
eXperience Center at 1-800-447-6737, from anywhere in the
U.S.A., or write:

Roper Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada, for assistance, installation or service call,

1-800-807-6777, or write:

Customer Interaction Centre

Whirlpool Canada LP

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Information may also be obtained by visiting our website at

www.roperappliances.com.
In Canada, visit www.roperappliances.ca.

ASSISTANCE OU SERVICE ............................ 8

SÉCURITÉ DE LA LAVEUSE........................... 8

UTILISATION DE LA LAVEUSE ...................... 9

ENTRETIEN DE LA LAVEUSE ...................... 11

DÉPANNAGE.................................................. 12

GARANTIE...................................................... 15

Please include a daytime phone number in your correspondence.

Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.

Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
under the washer lid.

Dealer name____________________________________________________
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________

Accessories

Enhance your washer with these premium accessories.
For more high-quality items or to order, call 1-800-901-2042, or visit us at www.applianceaccessories.com. In Canada, call

1-800-807-6777 or visit us at www.whirlpoolparts.ca.

Part Number Accessory Part Number Accessory

8212638RP 6 ft (1.8 m) nylon braided space-saving fill

hose, 90° elbow, hypro-blue steel couplings.
Safer than stainless steel. (2-pack)

8212526 Washer drip tray, fits under all 1903WH Laundry supply storage cart

31682 All purpose appliance cleaner

W10150599A

8212487RP 5 ft (1.5 m) nylon braided fill hose. Safer than

stainless steel. (2-pack)

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

follow instructions.

can be killed or seriously injured if you don't

You
instructions.

follow

■ Read all instructions before using the washer.

■ Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.

■ Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.

■ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.

SAVE THESE INSTRUCTIONS

■ Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is used
near children.

■ Before the washer is removed from service or discarded,

remove the door or lid.

■ Do not reach into the washer if the drum, tub or agitator is

moving.

■ Do not install or store the washer where it will be exposed to

the weather.

■ Do not tamper with controls.

■ Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.

■ See “Electrical Requirements” for grounding instructions.

2

WASHER USE

Starting Your Washer

WARNING

Fire Hazard

Never place items in the washer that are dampened
with gasoline or other flammable fluids.

No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on

it (including cooking oils).
Doing so can result in death, explosion, or fire.

1. Measure detergent and pour it into the washer. If desired, add

powdered or liquid color safe bleach.

2. Drop a sorted load of clothes loosely into your washer.

■ Load evenly to maintain washer balance. Mix large and

small items. Items should move easily through the wash
water.

■ Load only to the top of the basket as shown. Overloading

can cause poor cleaning.

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

Style 1:

With liquid chlorine bleach dispenser (on some models)

■ Use only liquid chlorine bleach in this dispenser. Do not

use this dispenser to add powdered chlorine or color-safe
bleach to your load. Pour measured liquid chlorine bleach
into the liquid chlorine bleach dispenser. Bleach is
immediately fed into washer and is diluted automatically
during the wash part of the cycle.

3. (OPTIONAL) Add liquid chlorine bleach.
NOTE: Follow the garment and the chlorine bleach

manufacturers’ directions for proper use. Undiluted bleach will
damage any fabric it touches. The damage appears as rips,
holes, tears, or color loss and may not show up until several
washings later. To avoid spilling, use a cup with a pouring
spout. Do not let bleach splash, drip, or run down into the
washer basket. Always measure liquid chlorine bleach. Do not
guess. Do not use more than the manufacturer’s
recommended amount for a full load. Use less with a smaller
load size.

Style 2: Without liquid chlorine bleach dispenser (on some
models)

■ Let the washer fill and begin agitating the load.

■

Add bleach 5 minutes into the wash cycle for best cleaning
and so that bleach can be removed in the rinse cycle. Pour
bleach around the agitator, not directly onto the load to
avoid damaging clothing or other items in the load.

4. (OPTIONAL) Add liquid fabric softener.
NOTE:

Do not spill or drip any fabric softener onto the clothes.
Undiluted fabric softener can stain fabrics. Always dilute fabric
softener with warm water. Using too much fabric softener can
make some items (diapers and towels) nonabsorbent. If this
happens, do not use on every load, or use less of it in each load.

Style 1:

With liquid fabric softener dispenser (on some models)

■ Use only liquid fabric softener in this dispenser. Pour

measured liquid fabric softener into the dispenser.
Softener is added automatically during the rinse portion of
the cycle. Dilute liquid fabric softener by filling the
dispenser with warm water until liquid reaches the
underside of the rim. See max fill line arrows.

3

Style 2: Without liquid fabric softener dispenser (on some
models)

■ In the final rinse only, add fabric softener that has been

diluted with ¹⁄₂ to 1 cup (125 to 250 mL) warm water.

5. Close the washer lid. Washer will not agitate or spin with the

lid open.

6. Turn the LOAD SIZE or WATER LEVEL selector to the correct

setting for your wash load and the type of fabric being
washed. You may change the load size or water level selection
after the washer has started filling by turning the selector to a
different setting.

7. Select a Wash Temperature based on the type of fabric and

soil being washed. Use the warmest wash water safe for the
fabric. Follow garment label instructions.

Temperature Guide

Wash Temp Suggested Fabrics

Hot Whites and pastels

Durable garments
Heavy soils

Warm Bright colors

Moderate to light soils

Cold Colors that bleed or fade

Light soils

NOTE: In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils can be difficult to
remove. Some fabrics can retain wear wrinkles and have
increased pilling (the formation of small lint-like balls on the
surface of garments).

8. (OPTIONAL) EXTRA RINSE selector (on some models). For an

additional rinse and spin at the end of a wash cycle, set the
EXTRA RINSE selector to ON. On some models, the EXTRA
RINSE feature is part of the cycle.

9. (OPTIONAL) Some models have an END OF CYCLE SIGNAL

selector. Set this selector to ON if you want your washer to
alert you when the wash cycle is complete.

10. Push in the Cycle Control knob and turn it clockwise to the

wash cycle you want. Reduce the wash time when using a
small load size setting. Pull out the Cycle Control knob to start
the washer.

To stop or restart your washer:

■ To stop the washer at any time, push in the Timer knob.

■ To restart the washer, close the lid (if open) and pull out the

Timer knob.

WASHER CARE

Cleaning Your Washer

Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach from the outside of your washer.

Clean your washer interior by mixing 1 cup (250 mL) of chlorine
bleach and 2 cups (500 mL) of detergent. Pour this mixture into
your washer and run it through a complete cycle using hot water.
Repeat this process if necessary.

Remove any hard water deposits using only cleaners labeled as
washer safe.

Cleaning the liquid fabric softener dispenser (on some
models):

1. Remove dispenser by grasping top with both hands and

squeezing, while pushing upward with thumbs.

2. Rinse dispenser under warm water, then replace it.
NOTE: Some models are equipped with a liquid fabric softener

dispenser. To avoid damage to the washer or clothing, do not
wash clothes with the liquid fabric softener dispenser removed or
add detergent or bleach to this dispenser; it is for liquid fabric
softener only.

Water Inlet Hoses

Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date of replacement on
the label with a permanent marker.

Moving and Storage

Because some water may stay in the hoses, freezing can damage
your washer. If storing or moving your washer during freezing
weather, winterize it.

Winterizing your washer

1. Shut off both water faucets. Disconnect and drain water inlet

hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.

2. Run washer on a drain and spin setting for about 30 seconds

to mix the antifreeze and remaining water.

3. Unplug washer or disconnect power.
To use washer again

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run the washer through a complete cycle with 1 cup (250 mL)

of detergent to clean out antifreeze.

4

Storage, non-use or vacation care

Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:

TROUBLESHOOTING

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer. This helps avoid

flooding (due to a water pressure surge) while you are away.

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly

avoid the cost of a service call.

In U.S.A. www.whirlpool.com In Canada www.whirlpool.ca

Washer and Components

Noisy

■

Is the load balanced and the washer level?

should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.

■

Did you completely remove the yellow shipping strap with
cotter pins?

■

Are the gears engaging after the drain and before spin, or is
the upper part of agitator clicking during wash?

normal washer noises.

See the Installation Instructions.

The wash load

These are

Leaking

■ Check the following:

Are the fill hoses tight?
Are the fill hose washers properly seated?
Is the drain hose clamp properly installed? See the Installation

Instructions.

■

Is the sink or drain clogged?

to handle 17 gal. (64 L) of water per minute.

■

Is water deflecting off the tub ring or the load?

tub before starting the washer. The wash load should be
balanced and not overloaded. The fill or spray rinses can
deflect off the load. The washer must be level. The front feet
should be properly installed and the nuts tightened. Reset the
rear leveling legs (if needed). See the Installation Instructions.

■ Check household plumbing for leaks.

Sink and standpipe must be able

Center the

Basket crooked

■

Was the washer basket pulled forward during loading?

Push the basket to the center before starting wash.

■

Is the load balanced and the washer level?

should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.

■

The washer basket moves while washing.

The wash load

This is normal.

Agitator operation

■

The top of the agitator is loose, or moves in only one
direction.

This is normal.

Dispensers clogged or bleach leaking

■

Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers (on some
models)?

into the dispensers. Wipe up all spills. Dilute fabric softener in
the fabric softener dispenser.

■

Did you put powdered or color-safe bleach into the liquid
chlorine bleach dispenser (on some models)?

powdered or liquid color-safe bleach directly to the basket. Do
not use the chlorine bleach dispenser for color-safe bleach.

Measure detergent and fabric softener. Slowly pour

Add

Washer Operation

Washer won’t run, fill, rinse or agitate; washer stops

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

fire, or electrical shock.

■

Is the power cord plugged into a grounded 3 prong outlet?

Plug power cord into a grounded 3 prong outlet.

■

Are you using an extension cord?

cord.

■

Is the indicator on the Timer knob properly lined up with a

Turn the Timer knob to the right slightly and pull to start.

cycle?

■

Are the water inlet valve screens clogged?

and remove inlet hoses from the washer. Remove any
accumulated film or particles. Reinstall hoses, turn on water
and check for leaks.

■

Are both the hot and cold water faucets turned on?

the water.

■

Is the water inlet hose kinked?

Do not use an extension

Turn o ff the wa ter

Straighten the hoses.

Turn o n

5