Rockwell Automation 6181X-12TPXPDC User Manual

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User Manual

Industrial Computers for Hazardous Locations

Catalog Numbers

6181X-NPXPDC, 6181X-12TPXPDC

Important User Information

IMPORTANT

Solid-state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (publication SGI-1.1 your local Rockwell Automation sales office or online at http://www.rockwellautomation.com/literature/ important differences between solid-state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid-state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.

available from

) describes some

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous temperatures.

Identifies information that is critical for successful application and understanding of the product.

Allen-Bradley, Rockwell Software, Rockwell Automation, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

Preface

System Features

Installation

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 1

Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Computer Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Multilingual User Interface CD Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Product Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessories and Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Information Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2

Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

European Union Directive Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Hazardous Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Environment and Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Environnements Dangereux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installation Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Mounting Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Product Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Install the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connect Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Apply Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect to a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Operation

Component Replacement

Chapter 3

Chapter Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Operating Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Operator Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Resetting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 4

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Accessories and Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Voltage Precaution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 3

Chapter 2

System Troubleshooting

Rear Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

PCI Add-in Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 5

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Diagnostic Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Clear CMOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjust the Display Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 6

Maintenance

Specifications

Use a Touch Screen

Upgrade to a New BIOS

Solid-state Drive

Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cleaning the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appendix A

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Appendix B

Touch Screen Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Touch Screen Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Resistive Touch Screen Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Calibrate the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Appendix C

Upgrade the BIOS from a Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 57

Upgrade the BIOS from a CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Appendix D

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Life Expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Index

4 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Preface

Read this preface to familiarize yourself with the rest of the manual. The preface covers the following:

• Who should use this manual

• The purpose of the manual

• Manual conventions

• Additional resources

Intended Audience

Purpose of This Manual

Manual Conventions

Additional Resources

Use this manual if you are responsible for installing, using, or troubleshooting the integrated display computers.

This manual is a user guide for the integrated display computers. It gives an overview of the system and describes procedures to do the following:

• Install the computer

• Make computer connections

• Configure the computer

• Troubleshoot the computer

These conventions are used throughout this manual:

• Bulleted lists such as this one provide information, not procedural steps

• Numbered lists provide sequential steps

For additional information on the industrial computers, refer to these publications.

Resource Description

Cloning Utility Technical Data, publication 6000-TD002

Diagnostic Utility for Industrial Computers, publication 6000-TG001

Provides information on how to create and restore a back-up image of your computer’s hard disk drive.

Provides information on how to diagnose hardware anomalies with industrial computers.

You can view or download publications at

http://www.rockwellautomation.com/literature

technical documentation, contact your local Rockwell Automation distributor or sales representative.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 5

. To order paper copies of

Preface

Notes:

6 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

System Features

Chapter

Chapter Objectives

Computer Overview

Operating System

This chapter provides an overview of the computer:

• Operating systems

• Multilingual User-interface CD Pack

• Product options

• Parts list

• Hardware features

The integrated display computers combine a TFT flat-panel display with industrial computing power for performing visual interface, maintenance, and basic information applications. These panel mount devices offer 12-inch displays with a resistive touch-screen and a CompactFlash solid-state drive.

By combining industrially hardened monitors and computers in a single machine, these panel mounted computers provide an entire solution in one chassis and catalog number. Because there are no external monitor cables or separate component mounting requirements, system integration is simplified.

The computers are shipped with the Windows XP Professional SP3 operating system for Embedded Systems installed and configured.

No operating system updates have been applied to the factory image beyond the service packs.

You can use the supplied Industrial Computer System Cloning CD to create and restore from a recovery image. Refer to the Cloning Utility Technical Data, publication 6000-TD002

These computers contain solid state drives and have been customized to accommodate the unique properties of the solid state drive, namely:

• No paging file

• System restore is disabled by default

• MUI languages are not pre-installed

These computers with solid state drives do not contain a recovery partition. If additional drive space is required, copy the I386 directory to external media; then delete the I386 directory from C:\I386, which is approximately 400 MB.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 7

, for instructions.

Chapter 1 System Features

To obtain the original factory image on bootable external-recovery media, which also includes the I386 source directory, contact your local technical support center.

Multilingual User Interface CD Pack

Before You Begin

Product Options

The Microsoft Multilingual User-interface (MUI) CD Pack contains a collection of different language sets that can be installed into the operating system. The primary language is English.

MUI packs are available for all Windows XP operating systems and provide a localized start menu and system icons support. The instructions for installing MUI languages on your computer are supplied with the MUI CD Pack.

Before unpacking the product, inspect the shipping carton for damage. If damage is visible, immediately contact the shipper and request assistance. Otherwise, proceed with unpacking.

Keep the original packing material in case you need to return the product for repair or transport it to another location. Use both the inner and outer packing cartons to provide adequate protection for a unit returned for service.

This table summarizes the product options available for the industrial integrated display computers.

Cat. No. Series Display Size Touchscreen Package

6181X-NPXPDC F Non-display N/A Performance 6181X-12TPXPDC 12.1 in. Resistive Performance

8 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

System Features Chapter 1

Parts List

Required Tools

Your computer is shipped with these items:

• Mounting hardware

Cat. No. Qty. Description

6181X-NPXPDC 4 M4 panhead screws with isolator grommets 6181X-12TPXPDC 10 Panel mounting clips

• Panel cutout template, display computer only

• Installation instructions

• Production test report

• System CDs – Accessory CD with Cloning Utility (red) – System Support CD with Diagnostic Utility (green) – Microsoft Multilingual User Interface (MUI) CD Pack (gray, five cd-

pack), where applicable

These tools are required for product installation:

• Panel cutout tools, display computer only

• #2 Phillips screwdriver

• Drill and M4 screw tap, non-display computer only

• Antistatic wrist strap (recommended)

Accessories and Replacement Parts

You can view a current list of accessories at this Rockwell Automation website

http://www.ab.com/industrialcomputers

ATTENTION: Use only these specified catalog numbers in the 6181X industrial computers for hazardous locations. Other replacements and accessories are not acceptable for use in hazardous locations.

This table summarizes the product accessories options available for the industrial integrated display computers.

Cat. No. Description

6189X-MCLPS Mounting clips (10) 6189X-4GDDR2 4 GB RAM (2 x 2 GB) 6189V-CFSSD8GB CompactFlash card, 8 GB 6189V-CFSSD16GB CompactFlash card, 16 GB

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 9

Chapter 1 System Features

CAT

6181X-12TPXPDC

SER

A196 I.T.E. FOR USE IN HAZARDOUS LOCATIONS

18-32 VDC SELV 3.28 - 1.79A 60W

PN-91854

DIR 10000138178/01



FACGF MANUFACTURE DATE



PRODUCT OF CHINA yyyy/mm/dd

(Serial Number)

Product Information Location

Your product catalog number, serial number, and date code are located on the product nameplate.

Record the following information in this table for future reference.

1 Catalog number

2 WIN/serial number

3 Date code

10 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

System Features Chapter 1

Hardware Features

The illustrations show the hardware features of the display industrial computers for hazardous locations.

Figure 1 - Front and Side Views, Catalog Number 6181X-12TPXPDC

Item Component

1 LCD panel, display model only 2 Internal CompactFlash Type II solid-state drive bay 3Rear cover

Figure 2 - Bottom View, Catalog Number 6181X-12TPXPDC

Item Component

1 Serial COM ports, 2 2 Ethernet ports (RJ45), 2 3DVI-I port 4 PCI riser slot cover 5 Power switch 6 DC input terminal block 7 Functional ground screw 8 Hinged door covering 4 USB ports 9 External CompactFlash Type II card storage drive slot

(1) This bottom side external CF slot and USB ports are functionally hot-pluggable in an environment

known to be non-hazardous. For more information about proper use of these ports refer to

Hazardous Locations

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 11

statements on page 14.

(1)

Chapter 1 System Features

Notes:

12 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation

Chapter

Chapter Objectives

European Union Directive Compliance

This chapter provides pre-installation information and procedures to mount the computer and make connections:

• European Union compliance

• Environment and enclosure information

• Installation considerations

• Mounting clearances

• Product dimensions

• Mounting the display computer

• Mounting the non-display computer

• Connecting peripherals

• Applying power

• Functional ground screw

• Connecting to a network

This product meets the European Union Directive requirements when installed within the European Union or EEA regions and have the CE mark. A copy of the Declaration of Conformity is available at the Rockwell Automation website

http://www.ab.com

under Product Certification.

ATTENTION: To comply with EN 55022 and EN 55024, all I/O cables must be less than 30 m (98.42 ft). These cables must not exit the building at any point and shall not directly connect to cables outside the building.

To comply with EN 55022 and EN 55024, use the following shielded or unshielded cable as specified in this table.

Table 1 - Shielded or Unshielded Cable

Cable Type Required Attribute

LAN Shielded or Unshielded USB Shielded Serial RS-232 Shielded DVI Shielded VGA Shielded DC Power Unshielded

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 13

Chapter 2 Installation

Hazardous Locations

This equipment is suitable for these location categories.

Cat. No. Region Class/Division/Zone Rating Temperature

6181X-NPXPDC, Non-display

6181X-12TPXPDC, Display

(1) The entire 6181X-NPXPDC computer and the backside of the 6181X-12TPXPDC display are required to be mounted in a

restricted access location.

United States

Canada Class I Division 2, Groups A, B, C, D T4

Europe

United States

Canada Class I Division 2, Groups A, B, C, D T4

Europe

Class I Division 2, Groups A, B, C, D T4 Class I Zone 2, IIC, T4

Class I Zone 2, IIC, T4 ATEX II 3 GD, Ex nA IIC Gc, Ex tc IIIC Dc Class I Division 2, Groups A, B, C, D T4 Class I Zone 2, IIC, T4

Class I Zone 2, IIC, T4 ATEX II 3 GD, Ex nA nC IIC T4 Gc,

Ex tc IIIC T135° Dc

(1)

-20 °C £ T (-4 °F < Ta < 158 °F)

-20 °C £ T (-4 °F < Ta < 131 °F) (Display side)

-20 °C £ T (-4 °F < Ta < 158 °F) (Backside)

£ 70 °C

£ 55 °C

£ 70 °C

The following statement applies when the equipment is used in a hazardous location.

WARNING: Explosion Hazard

•

Substitution of components may impair suitability for hazardous locations.

• Do not disconnect equipment unless power has been switched off and

area is known to be nonhazardous.

• Do not connect or disconnect components unless power has been

switched off.

• Peripheral equipment must be suitable for the location it is used in.

• In the U.S. all wiring must be in accordance with Class I, Division 2 wiring

methods of Article 501 of the National Electrical Code, and in accordance with the authority having jurisdiction. Refer to control drawing information in this document for allowable circuit parameters in Class I, Division 2 applications.

• In Canada all wiring must be in accordance with Section 18-1J2 of the

Canadian Electrical Code, and in accordance with the authority having jurisdiction.

• For European Zone 2 applications transient limiting shall be provided in

the application that limits transient overvoltages to not more than 40% above the applied voltage.

• For European Zone 2 applications, non-display computers must be

mounted completely within an enclosure rated IP54 minimum.

•

For European Zone 2 (gases) applications computers with displays must be mounted through the wall or door of an enclosure rated IP54 minimum. For European Zone 22 (dusts) applications computers with displays must be mounted through the wall or door of an enclosure rated IP6x minimum. Computers with displays support enclosures rated up to IP66.

• For European Zone 2 applications do not use the USB ports unless the

area is known to be nonhazardous.

•

These devices shall be properly connected to ground in the final application by using the ground terminal screw provided on the computer chassis.

(1)

14 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

Hot Surfaces

When used above 50 °C (122 °F) the backside of the 6181X-12TPXPDC computer and the entire 6181X-NPXPDC computer must be installed in a restricted access location.

Restricted Access Location

Restricted access locations for the equipment should meet these conditions:

• Access can be gained only by service personnel or by users who have been instructed on the reasons for the restrictions applied to a location and about any precautions that should be taken.

• Access is through the use of a tool or a lock and key, or other means of security, and is controlled by the authority responsible for the location.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 15

Chapter 2 Installation

USB Port USB Peripheral Device USB Port USB Peripheral Device USB Port USB Peripheral Device USB Port USB Peripheral Device

6181X Host Product

Associated Nonincendive Field Wiring Apparatus

Nonincendive Field Wiring Apparatus

Control Drawing - Class I Division 2 and Zone 2 Required Circuit Parameters for USB Peripheral Devices

The following control drawing is provided in accordance with the National Electrical Code, Article 500 (Class I, Zone 2, Group IIB and Class I, Division 2, Groups A, B, C, and D).

Parameter Value Parameter Definition

oc (USB)

sc (USB)

a (USB)

5.25V DC Open circuit voltage of each host USB port. The maximum applied voltage rating, V

peripheral device shall be greater than or equal to Voc V

max (peripheral)

³ V

OC (USB), as appropriate

max (peripheral)

, of each

(USB)

950 mA Maximum output current of each host USB port.

The maximum current, I device can be subjected shall be greater than or equal to Isc (USB) .

max (peripheral)

³ Isc

max (peripheral)

(USB)

, to which each USB peripheral

20 µF This value is the maximum total capacitance that can be connected

to each USB port. The total capacitance of each USB peripheral and its cable must not exceed the indicated value.

The maximum total capacitance, C of each separate USB peripheral device shall be less than or equal to C

a (USB)

i ( peripheral)

+ C

£ C

cable

i (peripheral),

a (USB)

and cable capacitance

3.11 µH This value is the maximum total inductance that can be connected to each USB port. The total inductance of each peripheral device and its cable must not exceed the the indicated value.

The maximum total inductance, L of each separate USB peripheral device shall be less than or equal to L

a (USB).

i (peripheral)

+ L

cable

£ L

a (USB)

i (peripheral),

and cable inductance

Application Information

The circuit parameters of associated field-wired apparatus for use in hazardous locations shall be coordinated with the host product such that their combination remains nonincendive. The 6181X computers and the USB peripheral devices shall be treated in this manner.

The circuit parameters of the 6181X computers’ USB ports are indicated in the previous table. The 6181X computers provides four separately powered USB ports.

16 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

The USB peripheral devices and their associated cabling shall have circuit parameters with the limits given in the Control Drawing - Class I Division 2 and

Zone 2 Required Circuit Parameters for USB Peripheral Devices section table for

them to remain nonincendive when used with the 6181X computers’ USB ports.

For the comparison of C peripheral device, C

i(peripheral)

, use the capacitance of each individual connected USB

a(USB)

, and its associated cable, C

cable

If cable capacitance and inductance are not known, the following values may be used:

= 197 µF/m (60 pF/ft)

cable

= 0.7 µH/m (0.20 µH/ft)

cable

Environment and Enclosure Information

Review the information on enclosures and environments before installing the product.

ATTENTION: This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC publication 60664-1), at altitudes up to 2000 m (6561 ft) without derating.

This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR Publication 11. Without appropriate precautions, there may be potential difficulties ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbance.

This equipment is supplied as an open-type equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to be complied with certain product safety certifications.

All 6181X-12 display units are shipped with a gasketed bezel to meet specified NEMA, UL Type, and IEC ratings only when mounted in a panel or enclosure with an equivalent rating. Other sections of this publication contain additional information regarding specific enclosure-type ratings required to comply with certain product safety certifications.

See NEMA Standard publication 250, UL 50, and IEC publication 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure. Also, see the appropriate sections in this publication, as well as the Allen-Bradley publication 1770-4.1 Automation Wiring and Grounding Guidelines, for additional installation requirements pertaining to this equipment.

, Industrial

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 17

Chapter 2 Installation

Environnements Dangereux

Cet équipement peut être utilisé dans les environnements suivants :

• Classe I, Division 2, Groupes A, B, C et D

• non dangereux

La mise en garde suivante s’applique à une utilisation en environnement dangereux.

ATTENTION: Danger d'explosion

• La substitution de composants peut rendre cet équipement impropre à

une utilisation en environnement dangereux.

• Ne pas déconnecter l’équipement sans s’être assuré que l’alimentation

est coupée et que l’environnement est classé non dangereux.

• Ne pas connecter ou déconnecter des composants sans s’être assuré que

l’alimentation est coupée.

• L’ensemble du câblage doit être conforme à la réglementation en vigueur

dans le pays où cet équipement est installé.

• L’équipement périphérique doit être adapté à l’environnement dans

lequel il est utilisé.

• Tout équipement utilisé en environnement dangereux doit être monté

dans une armoire fournissant une protection adaptée aux conditions d'utilisation ambiantes et suffisante pour éviter toute blessure corporelle pouvant résulter d'un contact direct avec des composants sous tension.

Les ordinateurs ont un code de température T4 (135°C) lorsqu’ils fonctionnent dans les températures ambiantes maximales suivantes. Voir également le graphique Directives d’installationen page 19

de ce document.

• 6181X-12……55°C en face avant de l’écran et 70°C en face arrière, en cas de montage comme prévu au travers de la paroi d’un coffret.

• 6181X-N……70°C au maximum, en cas de montage comme prévu à l’intérieur d’un coffret.

N’installez pas l’ordinateur dans des environnements atmosphériques explosifs (par ex. du gaz) dont la température d’inflammabilité est inférieure à 135°C.

18 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

TIP

IMPORTANT

55 °C (131 °F)

70 °C (158 °F)

Restricted Access Location

Non-display Computer

Display Computer

6181X-12TPXPDC Display Computer 6181X-NPXPDC Non-display Computer

Installation Guidelines

Follow these guidelines to make sure your product provides safe and reliable service:

• The installation site must have sufficient power.

• The enclosure must allow sufficient space around air inlets and outlets to

provide the circulation necessary for cooling. Never allow air passages to become obstructed.

• The ambient air temperature must not exceed the maximum operating temperature. Consider heat produced by other devices in the enclosure. You may need a user-supplied fan, heat exchanger, or air conditioner to meet this condition.

Hot air rises. The temperature at the top of the enclosure is often higher than the temperature in other parts of the enclosure, especially if air is not circulating.

The product can operate at a range of extremes. However, the life span of any electronic device is shortened if you continuously operate the product at its highest rated temperature.

• The humidity of the ambient air must not exceed specified limits. In very dry environments, static charges build up readily. Proper grounding of the equipment helps to reduce static discharges, which may cause shocks and damage electronic components.

• The enclosure or cover must remain in place at all times during operation. The cover provides protection against high voltages inside the product and inhibits radio-frequency emissions that might interfere with other equipment.

• The product cannot be tilted from vertical. Mount as shown below.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 19

Chapter 2 Installation

IMPORTANT

Mounting Clearances

When selecting an installation site for the computers, be sure to allow adequate clearance on the sides and rear of the computer for proper ventilation, cable connection, and hardware access. Sufficient airflow throughout the system unit is required to maintain proper cooling. Clearance should be enough to allow convenient installation or removal of peripheral components, such as the CompactFlash card.

Use adequate ventilation or other cooling methods to maintain the product temperature at its specified rating.

Because of self-heating, do not operate the computer in an enclosure by using the minimum clearances unless adequate ventilation or other cooling methods are used to lower the temperature within the enclosure.

The minimum required enclosure size (HxWxD) is 403 x 497 x 154 mm (15.87 x 19.57 x 6.06 in.).

Item Description Value

1 Top 50 mm (2 in.) 2 Back 50 mm (2 in.) 3 Left (for airflow) 50 mm (2 in.) 4 Right (for airflow and drive access) 127 mm (5 in.) 5 Bottom (for I/O port access and ventilation) 102 mm (4 in.)

20 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

353.00 (13.90)

1.60 (0.06)

335.28 (13.20)

190.50 (7.5)

251.00 (9.88)

11.30 (0.44)

83.40 (3.28)

238.18 (9.37)

57.50 (2.26)

320.00 (12.60)

115.00 (4.53) 115.00 (4.53)

349.00 (13.74)

14.50 (0.57)

75.40 (2.97)

101.30 (3.99)

279.00 (10.98)

251.00 (9.88)

Product Dimensions

Product dimensions for the computers are given in mm (in.).

Figure 3 - Non-display Computer, Catalog Number 6181X-NPXPDC

Figure 4 - Integrated Display Computer, Catalog Number 6181X-12TPXPDC

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 21

Chapter 2 Installation

IMPORTANT

335.28 (13.2)

190.50 (7.50)

Install the Computer

The computers support these mounting options.

Cat. No. Computer Model Mounting Option

6181X-NPXPDC Non-display Wall mount 6181X-12TPXPDC

(1) Display computers must be securely mounted by using all mounting clips.

(1)

Display Panel mount

Mount the Non-display Computer on a Wall

Four mounting screws secure the non-display computer to a metal wall, such as a steel mounting panel in an enclosure or equipment room.

Do not mount the non-display computer on a horizontal surface.

Follow these steps to mount a non-display computer.

1. Disconnect power from the computer.

2. Attach two of the supplied M4 panhead screws with grommets to the 1 and 2 screw position as illustrated below.

3. Mount the computer on the wall and then attach the remaining two M4 panhead screws with grommets to the 3 and 4 screw position.

4. Tighten the screws to a torque that is appropriate for the screw and wall.

Recommended torque in steel is 1.13…1.36 N•m (10…12 lb•in).

The illustration shows the location of the screw holes with the dimensions given in mm (in.).

22 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

IMPORTANT

Mount the Display Computer in a Panel

Mounting clips secure the 6181X-12TPXPDC display computer to the panel. Make sure to mount the computer vertically.

Panel Mounting Guidelines

Observe these guidelines when installing the unit in a panel:

• Remove all electrical power from the panel before making the cutout.

• Confirm that there is adequate space behind the panel. For specific

information refer to Mounting Clearances

• Cut supporting panel cutout to specifications before installation. Take precautions so metal cuttings do not enter components already installed in panel.

Supporting panels must be at least 14 gauge to be sure of proper sealing against water and dust and to provide proper support. The mounting hardware supplied accommodates panel thickness between 14…8 ga or

1.6…4.2 mm (0.063…0.165 in.).

• Make sure the area around the panel cutout is clear.

on page 20.

Failure to follow these guidelines may result in personal injury or damage to the panel components.

Panel Cutout Dimensions

The 6181X-12TPXPDC display computer must be appropriately mounted in the panel cutout specified below.

Computer Cutout Dimensions (HxW), approx.

6181X-12TPXPDC 254.0 x 324.0 mm (10.0 x 12.76 in.)

Follow these steps to mount the computer in a panel.

1. Remove power from the panel.

2. Cut an opening in the panel by using the appropriate panel cutout

dimensions.

3. Place the computer in the panel cutout.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 23

Chapter 2 Installation

109

4. Slide the mounting clips into the holes on the top, bottom, and sides of the computer.

5. Gradually tighten the clips, one at a time, around the bezel by using the specified sequence starting with the center clips and continuing to the corner clips.

6. Tighten the mounting clips to a torque of 1.4 N•m (12 lb•in) by using the sequence in step 5, being sure not to overtighten.

Repeat this process at least three times until the clips are properly torqued, making sure the gasket is compressed uniformly against the panel.

ATTENTION: Tighten the mounting clips to the specified torque to provide a proper seal and prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.

24 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

IMPORTANT

Connect Peripherals

Apply Power

Connect the required peripherals, such as keyboard and mouse, to the corresponding I/O ports on the bottom side of the computer. Refer to the illustration on the previous section for connector locations.

Observe these guidelines when connecting peripherals to the computer:

• When connecting a device to the serial COM or DVI port, secure the connected device with screws.

• The USB ports are covered by a hinged door.

For more information about proper use of these ports refer to Hazardous

Locations statements on page 14.

Both the display and non-display computers have a DC input terminal block for connecting to an 18…32V DC power source.

ATTENTION: The computer circuit should have its own disconnect. Use an uninterruptible power source (UPS) to protect against unexpected power failure or power surges.

Always shut down the operating system before removing power to minimize performance degradation and operating system failures.

The DC power option supports operation from safety extra-low voltage (SELV) power source.

The power supply is internally protected against reverse polarity.

ATTENTION: Use an SELV isolated and ungrounded power supply as input power to the computer. This power source provides protection so that under normal and single fault conditions, the voltage between the conductors and Functional Earth/Protective Earth does not exceed a safe value.

A functional ground connection is required for EMC compliance.

Follow these steps to connect the computer to a DC power source.

1. Verify the main power switch or breaker is off.

2. Verify that the DC power wires meet these requirements:

– Material: Stranded copper

– Wire gauge: 0.823…2.08 mm

(18…14 AWG)

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 25

Chapter 2 Installation

IMPORTANT

6181X-12TPXPDC Display Computer Shown

-V +V

6181X-NPXPDC Non-display Computer

6181X-12TPXPDC Display Computer

3. Secure the DC power wires to the terminal block screws.

Tighten the terminal to a torque of 0.687 N•m (6.1 lb•in).

4. Secure the ground wire by using a ring style connector to the functional earth terminal screw.

Tighten to a torque of 1.47 N•m (13 lb•in).

When using the functional ground screw, connect the product to earth

ground by using a 1.5 mm

(16 AWG) or larger external wire.

5. Apply 18…32V DC power to the computer.

26 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Installation Chapter 2

IMPORTANT

6181X-12TPXPDC Display Computer

6181X-NPXPDC Non-display Computer

Connect to a Network

The computers have two 1 GB LAN ports. The computers connect to an Ethernet network by using CAT5 or CAT5E twisted-pair Ethernet cabling with RJ45 connectors.

ATTENTION: When connecting a LAN cable, make sure the cable is fully inserted in the LAN port and that the latch is engaged. Failure to do so could result in an electrical arc that can cause an explosion in a hazardous location.

To prevent performance degradation of Ethernet communication, do not subject the computer or cables to extreme radiation or conducted highfrequency noise.

Proper cable routing and power conditioning is required to be sure of reliable Ethernet communication in an industrial environment. Rockwell Automation recommends that you route all Ethernet cabling through dedicated metal conduits. Installing ferrite bead filters at the cable ends may also improve reliability.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 27

Chapter 2 Installation

Notes:

28 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Operation

Chapter

Chapter Objectives

Operating Guidelines

This chapter covers these topics:

• Operating guidelines

• Operator access

• Starting the system

• Resetting the system

Follow these operating guidelines for your computer:

• To avoid dust and other airborne contamination infiltrating the product when mounted in a suitable enclosure, the door to the enclosure must be closed at all times during operation. The door should be open for routine maintenance only.

• Avoid turning the system on and off frequently.

• Always use the proper power down procedures as required by your

operating system, such as the Shut Down command in the Microsoft Windows operating system. A properly configured UPS can assist in this procedure.

• After the shutdown is complete, wait 15 seconds before turning the computer back on.

Operator Access

SHOCK HAZARD: Do not operate the computer with the covers

removed. An electrical shock hazard exists. All covers are required to maintain electromagnetic interference (EMI) shield.

ATTENTION: Operator access is limited to the front panel of the computer. This includes the display and the touch screen (if available). Access to components behind the panel in which the computer is installed is restricted to authorized and properly trained personnel.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 29

Chapter 3 Operation

Starting the System

Resetting the System

Before starting the computer, make sure peripheral devices are connected to their corresponding I/O ports.

For more information about I/O ports see Hardware Features

When power is applied to the computer, it will start without having to press the power switch. This is the default mode of operation when power is applied. You can change the default mode of operation in the After Power Fail setting of the BIOS Power menu.

The computer performs a Power On Self Test (POST). The processor board, memory, keyboard, and certain peripheral devices are tested.

If your system does not start, or you notice other anomalies, refer to the System

Troubleshooting chapter on page 41.

To reset the computer, press CTRL+ALT+Delete on an attached keyboard and follow the operating system instructions.

After resetting, the computer begins the POST. During a reset, the computer does the following:

• Clears RAM

• Starts the POST

• Initializes peripheral devices, such as drives and printers

• Loads the operating system

on page 11.

30 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Component Replacement

IMPORTANT

Chapter

Chapter Objectives

This chapter provides procedures to do the following:

• Remove and reinstall the rear cover

• Replace the CompactFlash hard disk drive

• Install a CompactFlash data card

• Install an add-in card

• Upgrade the system memory

Before performing any component replacement procedures, review

Hazardous Locations

ATTENTION: Make sure to read and understand the entire installation or removal procedure first, before you begin configuring the computer hardware. Review the specifications of a new component before installing it to make sure it is compatible with the computer. Record the model and serial number, and any other pertinent information of new components for future reference

information on page 14.

When installing hardware or performing maintenance procedures requiring access to internal components, we recommend that you first back up all computer data to avoid loss.

Accessories and Replacement Parts

You can view a current list of accessories at the Rockwell Automation website

http://

www.ab.com/industrialcomputers..

ATTENTION: To prevent voiding your product warranty, use only Rockwell Automation Allen-Bradley approved replacement parts and accessories.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 31

Chapter 4 Component Replacement

Voltage Precaution

Electrostatic Discharge (ESD)

Required Tools

The computers contain line voltages. Disconnect all power to the computer before you install or remove system components.

SHOCK HAZARD: Disconnect power from the computer before removing components. Failure to disconnect power could result in severe electrical shock or damage to the computer.

ATTENTION: Electrostatic discharge (ESD) can damage the computer and components. Make sure you work in a static-safe environment and wear a grounding strap whenever handling circuit boards, power supplies, memory modules, or other internal components.

These tools are required for component replacement:

• #2 Phillips screwdriver

ATTENTION: Use a #2 Phillips screwdriver for all screws. Using the wrong size tool may damage the screw head.

Rear Cover

• Scissors (for DIMM replacement only)

• Antistatic wrist strap (recommended)

To install or upgrade internal computer components, you must first remove the rear cover.

SHOCK HAZARD: Disconnect power from the computer before removing components. Failure to disconnect power could result in severe electrical shock or damage to the computer.

32 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Component Replacement Chapter 4

6181X-12TPXPDC Display Computer

Follow these steps to remove the rear cover.

1. Disconnect power from the computer.

2. Loosen the three screws that secure the rear cover (1).

3. Open the cover and detach it from the chassis (2).

Follow these steps to reinstall the rear cover.

1. Fasten the rear cover to the chassis (1).

2. Tighten the three screws to secure the rear cover (2).

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 33

Chapter 4 Component Replacement

IMPORTANT

6181X-12TPXPDC Display Computer

CompactFlash Card

The computers have two CompactFlash (CF) Type II card slots for installing CF cards:

• Internal CF slot (right side) – Cards installed in this slot are considered bootable and are designed to function as a main hard disk drive. Do not remove or install a card in this slot while the computer is powered on.

• External CF slot (bottom side) – This slot is functionally hot-pluggable in an environment known to be nonhazardous. This slot is meant to be a data CF slot but is bootable.

Use only catalog numbers 6189V-CFSSD8GB and 6189V-CFSSD16GB CompactFlash (CF) cards in the 6181X industrial computers for hazardous locations. Other replacement cards are not acceptable for use in hazardous locations.

Install a CF Card in the External CF Card Slo

Follow these steps to install a CF card in the external CF card slot.

1. Loosen the screw that secures the CF card slot cover (1).

2. Open the CF card slot cover (2).

3. If necessary, remove existing card by pushing the button on the hinge side.

4. Insert the CF card into the slot until it is firmly seated (3).

5. Close the CF card slot cover, then tighten its screw (1).

34 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Component Replacement Chapter 4

IMPORTANT

6181X-12TPXPDC Display Computer

Install a CF Card in the Internal CF Card Slot

Follow these steps to install a CF card in the internal CF card slot.

1. Disconnect power from the computer.

2. Loosen the screw that secures the CF card slot cover (1), then the screw

that secures the CF card slot lever (2).

3. Extend the CF card slot lever (3), then pull out the CF card tray (4).

4. Remove the CF card lock screw (5).

If necessary, remove existing CF card by sliding it out of the slot.

5. Insert the CF card into the slot until it is firmly seated (6).

6. Secure the CF card with the CF card lock screw, then reinstall the CF card

tray into the computer.

7. Tighten the CF card slot cover and lever screws.

Reinstalling the CF card lock screw is required to meet hazardous locations, mechanical shock, and vibration requirements.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 35

Chapter 4 Component Replacement

IMPORTANT

PCI Add-in Cards

When used in hazardous locations the computer supports peripheral cards rated 4 W maximum, and Class I, Division 2, Groups A, B, C, D, T4. In Europe, use in ATEX Group IIC Category 3 gas and dust environments is supported. At maximum product temperature a PCI card dissipating 4 W may experience a surrounding air temperature up to 90 card dissipating 1 W may experience a surrounding air temperature up to

°C (185 °F) .

Follows these steps to install an add-in card.

1. Disconnect power from the computer.

2. Remove the back cover from the computer.

Refer to Rear Cover

instructions on page 32 for more information.

3. Remove the one screw that secures the slot cover.

Do not discard the screw.

4. Remove the slot cover and store it for reassembly later.

ATTENTION: Do not discard the slot cover. If the add-in card is removed in the future, the slot cover must be reinstalled to maintain agency access requirements.

°C (194 °F). A PCI

5. Hold the add-in card by its edge and remove it from its protective packaging.

6. Connect the add-in card to the compatible riser-board slot, making sure that the card is properly seated in the slot.

7. Secure the add-in card with the screw from the slot cover.

8. Connect the necessary cables to the add-in card.

Refer to the documentation that came with the card.

9. Reinstall the rear cover.

Refer to Rear Cover

instructions on page 32 for more information.

36 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Component Replacement Chapter 4

TIP

IMPORTANT

Memory Module

The computers have two dual-channel DDR2 DIMM slots that support up to 4 GB maximum system memory.

Microsoft Windows operating system limits the maximum usable capacity to approximately 3 GB.

Use only catalog number 6189X-4GDDR2 in the 6181X industrial computers for hazardous locations. Other memory modules are not acceptable for use in hazardous locations.

When installing two memory modules, make sure to use the same brand and model number. Installing two modules of different type could cause the system to become unstable.

Upgrade the System Memory

Follow these steps to upgrade the system memory.

1. Disconnect power from the computer.

2. Remove the rear cover.

3. If you want to install an additional module instead of replacing the default

one, proceed to step 8

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 37

Chapter 4 Component Replacement

TIP

6181X-12TPXPDC Display Computer

4. Clip the cable tie of the existing memory module (A) and remove it from the memory slot (B).

5. Completely open the retaining latches securing the memory module (C).

This forces the module up in the slot and makes it easier to remove.

6. Gently remove the memory module from its slot (D).

7. Place the memory module on a static-dissipating work surface or inside an

antistatic bag.

8. Hold the new memory module by its edge and remove it from its protective packaging.

9. Orient the module so that the notch on its bottom edge aligns with the keyed surface of the DIMM1 slot (E).

If you insert a memory module but it does not fit easily into the slot, you may have inserted it incorrectly. Be sure of proper orientation and model type and reinsert.

38 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Component Replacement Chapter 4

IMPORTANT

10. Push the module at both ends to seat it fully into the slot (F).

The holding clips will automatically lock into place once the module has been seated.

11. Fasten a replacement cable tie around the DIMM slot latches (G).

Reinstalling the cable tie is required to meet hazardous locations, mechanical shock, and vibration requirements.

12. Pull the end of the cable tie to lock it in place (H).

13. Cut the excess length of the cable tie.

14. Repeat steps 4

…13 for DIMM2 slot if a second memory module is

installed.

15. Reinstall the rear cover.

16. Apply power to the computer.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 39

Chapter 4 Component Replacement

Notes:

40 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

System Troubleshooting

Chapter

Chapter Objectives

Hardware Diagnostics

This chapter provides information on the these topics:

• Hardware diagnostics

• Troubleshooting procedure

• Diagnostic utility

• Clearing CMOS procedure

• Troubleshooting checklists

The built-in hardware monitor of the computer tracks the operating threshold levels of the voltage and temperature sensors.

Follow these steps to determine whether an operating threshold has been reached.

1. Shut down the computer by using the appropriate method for the installed operating system.

2. Apply power to the computer.

3. During POST, press F2 to enter BIOS Setup.

4. Select the Hardware Monitor menu from the BIOS-Advanced menu.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 41

Chapter 5 System Troubleshooting

IMPORTANT

Troubleshooting Procedure

Before performing any maintenance procedures, review the safety information in Hazardous Locations hazardous locations.

Follow this procedure to identify and isolate a problem with the computer’s operation.

1. Shut down the computer by using the appropriate method for the installed operating system.

2. Disconnect power from the computer.

3. Disconnect all peripheral devices from the computer.

4. Connect the keyboard and mouse, if used.

5. Check the video connection if using an external monitor.

6. Connect power to the computer and check the POST.

One of three events will occur:

• The computer completes the start-up process.

• An error message displays to indicate a nonfatal fault. You may have to

acknowledge the message before the start-up process continues.

• The start-up process terminates if a fatal error occurs.

on page 14 for equipment used in

Diagnostic Utility

7. If the system starts, isolate the problem by connecting peripheral devices one at a time until the problem occurs.

If the problem is with a specific software package, or driver, reinstall the software.

If the problem is not related specifically to a software installation or a peripheral device, refer to the diagnostic utility and the troubleshooting checklists.

If you followed the troubleshooting procedure and are still having problems, use the diagnostic utility to isolate the problem. This utility determines the cause of the malfunction by testing computer components.

The diagnostic utility and documentation are on the Support CD that ships with your computer. To run the diagnostic utility, attach an external CD-rom drive and restart the computer. No software is installed, nor does the utility affect any software already installed.

You can perform an initial diagnosis without disconnecting or moving your computer. The process takes as little as five minutes or as long as eight hours, depending on the tests selected. After the diagnostic utility has run, you can generate a report for analysis by a technical support representative, expediting any necessary repair process.

42 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

System Troubleshooting Chapter 5

CMOS Header

Battery

Clear CMOS

If the system configuration has been corrupted, or if an incorrect set-up setting has caused error messages to be unreadable, you need to clear the system configuration values stored in the CMOS.

ATTENTION: Do not clear CMOS unless power has been disconnected and area is known to be nonhazardous.

Use the clear CMOS header (CN5) to reset the CMOS data.

Follow these steps to clear the CMOS.

1. Back up all system data and then power down the computer.

2. Disconnect the power and peripheral cables from the computer.

3. Remove the rear cover.

4. Locate the clear CMOS header (CN5) on the system board.

5. Use a conductive tool, for example, a screwdriver, to make contact between

the two pins for ten seconds.

6. Reinstall the rear cover.

7. Attach a keyboard to your computer.

8. If you are using a non-display computer, attach an external monitor.

9. Reconnect the power cable to the computer.

10. During POST, press F2 to enter BIOS Setup.

11. On the Exit menu page, select Load Setup Defaults, and then press Enter.

12. Select Exit Saving Changes to reset the system configuration to factory

defaults and close BIOS Setup.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 43

Chapter 5 System Troubleshooting

Troubleshooting Checklists

The troubleshooting table lists typical problems you may encounter when using your computer. It contains symptoms and possible actions to correct a problem.

Problems During Startup

• Are all connections secure?

• Are the device drivers installed?

• Is the CompactFlash hard disk drive formatted and recognized correctly in

the BIOS Setup?

• Is the memory module properly installed?

• Is BIOS properly configured? Select Load Default in the CMOS setup

procedure. This will restore the BIOS settings to the original factory settings.

Problems After Startup

• If the problem is intermittent, you may have a loose connection. Check all connections including any add-in cards. Check that the memory module is fully installed.

• Does your system have a computer virus? Run anti-virus software.

• Clear CMOS. Go to page 43

• If there is a flickering display or a locked system, exit the application and

restart the computer. Although the computers have a regulated and protected power supply, a transient voltage in the power line or peripheral cable could cause errors.

• If there are problems from the CompactFlash hard disk drive, you may want to check if the system will start from a USB floppy disk or any other bootable device.

• Verify that the ambient air temperature does not exceed its rated specification. Refer to Appendix vent holes are free of dust and debris.

• Check for proper clearance around the computer to verify adequate air flow. Refer to Mounting Clearances

for details.

A, Specifications. Verify the heat sink and

on page 20.

Problems Running the New Software

• Does the software have a hardware requirement that is not present?

• Are you using an authorized copy of the software? Some copies of software

will not work without proper activation.

• Did the software install correctly? Reinstall the software.

• Are you following the software’s instructions? Refer to the software

vendor’s user manual.

44 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

System Troubleshooting Chapter 5

IMPORTANT

Problems with the Add-in Card

• Is the card installed and configured correctly? Check the configuration settings.

• Are all necessary add-in cables properly connected?

• Check that the card is not overheating.

When used in hazardous locations the computer supports peripheral cards rated 4 W maximum, and Class I, Division 2, Groups A, B,C, D, T4. At maximum product temperature a PCI card dissipating 4 W may experience a surrounding air temperature up to 90 °C (194 °F). A PCI card dissipating 1 W may experience a surrounding air temperature up to 85 °C (185 °F).

Problems with the Integrated Display

• Check that the selected character color is not the same as the background color.

• Try setting to the native resolution. Refer to Appendix

A - Specifications.

Adjust the Display Brightness

Problems with an External Display

• Are the display contrast and brightness controls properly adjusted? Refer to the operating system containing the video driver for setup functions.

• Check that the selected character color is not the same as the background color.

• Is the monitor compatible with the selected video mode?

• Is the video cable properly connected?

• Is the video driver properly installed?

• Restart the computer with the external monitor connected and powered

up.

• Is the monitor functioning properly? Verify the monitor function by operating it with another computer.

The 6181X-12TPXPDC display computer has an adjustable display brightness setting that can be adjusted in the BIOS setup.

After applying power to the computer, press F2 during POST to enter the BIOS setup. The display brightness default setting is 70%.

Increasing the brightness from the default setting will reduce the life of the LED backlight, particularly at high temperatures.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 45

Chapter 5 System Troubleshooting

Notes:

46 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Maintenance

Chapter

Chapter Objectives

Cleaning the Computer

This chapter provides information on how to do the following:

• Clean the computer

• Ship or transport the computer

It is important to maintain your computer by cleaning the display, heat sink and vent holes, and removing grease or paint.

Clean the Integrated Display

ATTENTION: Use of abrasive cleansers or solvents may damage

the display window. Do not scrub or use brushes.

Follow these steps to clean the display.

1. Disconnect power from the computer at the power source.

2. Clean the display with a mild soap or detergent by using a clean sponge or a

soft cloth.

3. Dry the display with a chamois or moist cellulose sponge to avoid water spots.

ATTENTION: If the computer has a touch screen, be aware that it is possible for screen objects to activate during equipment washdowns if the computer is turned on.

Clean the Heat Sink and Vent Holes

Follow these steps to clean the chassis.

1. Disconnect power from the computer at the power source.

2. Disconnect all peripheral devices from the computer.

3. Vacuum dust and debris from the heat sink and vent holes.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 47

Chapter 6 Maintenance

Remove Paint and Grease from Bezel

Follow these steps to remove paint and grease from the bezel of computers properly mounted in NEMA Type 4/4X or IEC IP66 enclosures.

1. Remove paint splashes and grease by rubbing lightly with isopropyl alcohol.

ATTENTION: Make sure the isopropyl alcohol does not come in contact with the equipment labels. Alcohol may cause the label printing to smear.

2. Use a mild soap or detergent solution to remove residue.

3. Rinse with clean water.

RTC Battery

This product contains a lithium battery, which is not user replaceable. Return the computer to Rockwell Automation for battery replacement.

At the end of its life, the battery contained in this product should be collected separately from any unsorted municipal waste.

The collection and recycling of batteries helps protect the environment and contributes to the conservation of natural resources as valuable materials are recovered.

48 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Maintenance Chapter 6

Remove the Battery

Follow these steps to remove the RTC battery for proper disposal.

1. Disconnect power from the computer.

2. Remove the rear cover.

3. Remove the battery cover (1).

4. Remove the old battery from its socket (2).

Transporting the Product

If you need to ship your computer via common carrier or otherwise transport it to another location, you must first uninstall the unit from the panel and place it in its original packing material.

ATTENTION: Do not ship or transport the product when it is installed in a machine, panel or rack. Doing so may cause damage to the product. You must uninstall the product and place in its original packing material before shipping. Rockwell Automation is not responsible for damage incurred to a product that is shipped or transported while installed in a machine, panel, or rack.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 49

Chapter 6 Maintenance

Notes:

50 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Appendix

Specifications

Table 2 - Technical Specifications - 6181X-NPXPDC, 6181X-12TPXPDC

Attribute Value

Processor Intel Core Duo U2500, 1.2 GHz/2 M L2 cache/533 MHz 9 W System chipset Intel 945GME, ICH7-M System memory slots Dual channel DDR II, 2 DIMM slots, 4 GB max System memory, installed 2 GB shipped, 4 GB max Expansion slot 1 half-length PCI CompactFlash Type II slot

External Internal

I/O ports DVI-I port, 2 serial COM ports, 4 USB ports Ethernet LAN 2 LAN ports (RJ45), 1 Gigabit each Operating systems Windows XP Professional for Embedded Systems

2 bootable slots

Hot-swappable storage drive slot True IDE, 8 GB min CompactFlash drive installed

Table 3 - Display Specifications

Attribute Value

Display type Active Matrix Color TFT Touch screen Resistive, sunlight readable film Display size (diagonal) 308 mm (12.1 in.) Display brightness 600 cd/m Contrast ratio 1500:1, typical Resolution, native 800 x 600, 16.2 M colors Viewing angle 178° typical Response time 15 ms (typical) LED backlight life time 50,000 hours over the entire operating temperature range at the

default 70% brightness

, typical

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 51

Appendix A Specifications

Table 4 - Mechanical Specifications

Attribute Value

Weight, approx.

6181X-NPXPDC, non-display 6181X-12TPXPDC, display

6.1 kg (13.45 lb)

8.4 kg (18.52 lb)

Dimensions, (HxWxD), approx. overall

6181X-NPXPDC, non-display 6181X-12TPXPDC, display

Cutout dimensions (HxW)

6181X-12TPXPDC

Mounting options

Display models Non-display models

251 x 353 x 83.4 mm (7.5 x 13.20 x 3.28 in.) 279 x 349 x 101.2 mm (10.98 x 13.74 x 3.98 in.)

254.0 x 324.0 mm (10.0 x 12.76 in.)

Panel mount Wall mount

Table 5 - Electrical Specifications

Attribute Value

Input voltage, DC 18…32V DC Power consumption, DC (max)

6181X-NPXPDC, non-display 6181X-12TPXPDC, display

Heat dissipation

(1)

6181X-NPXPDC, non-display 6181X-12TPXPDC, display

Peripheral loading PCI card, max

(2)

USB ports, max per port

(1) Add-in cards and peripherals are included in the heat dissipation value. (2) Refer to PCI Add-in Cards on page 36 for more information.

18…32V DC (SELV), 2.46…1.34 A, 45 W 18…32V DC (SELV), 3.28…1.79 A, 60 W

45 W (154 BTU/h) 60 W (205 BTU/h)

4 W 500 mA

Table 6 - Environmental Specifications

Attribute Value

Temperature, operating

6181X-NPXPDC, non-display 6181X-12TPXPDC, display

(1)

Temperature, nonoperating -30…80 °C (-22…176 °F) Relative humidity 10…90% without condensation Altitude, operating 2,000 m (6,561 ft) Altitude, nonoperating 12,000 m (40,000 ft) Shock, operating

(2)

Shock, nonoperating 30 g (1/2 sine, 11 ms) Vibration, operating 0.012 in p-p (10…57 Hz); 2 g peak (57…640 Hz) Enclosure ratings

(3)

6181X-12TPXPDC

(1) See Installation Guidelines on page 19 for more information about temperature guidelines. (2) Applies to panel-mounted computers only. (3) Ratings apply when computer is properly mounted on a flat surface of an equivalent type enclosure.

-20…70 °C (-4…158 °F)

-20…55 °C (-4…131 °F), display side

-20…70 °C (-4…158 °F), back side

15 g (1/2 sine, 11 ms)

Rated UL Type 4X and 12, also rated IP66 as Classified by UL

52 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Specifications Appendix A

Certifications

Attribute

c-UL-us UL/c-UL Listed as Information Technology Equipment for Use

ATEX Certified per EN60079-15 CE Marked for all applicable directives

C-Tick Australian Radiocommunications Act, compliant with:

RoHS China, Turkey, European

(1) See http://www.ab.com for declarations of conformity, certificates, and other certification details.

(1)

Value

in Hazardous Locations per standards ANSI / ISA 12.12.01, CSA C22.2 No. 213

Enclosure Type ratings per UL50 and CSA C22.2 No. 94.2-07 Enclosure ingress protection Classified by UL per IEC 60529

EMC 2004/108/EC LVD 2006/95/EC

AS/NZS CISPR 11; Industrial Emissions

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 53

Appendix A Specifications

Notes:

54 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Use a Touch Screen

TIP

IMPORTANT

Appendix

Touch Screen Controller

Touch Screen Driver

Resistive Touch Screen Technology

Computers with a touch screen are shipped with the touch screen controller installed and connected. The touch screen controller connects internally to a USB port. The touch screen is factory configured with the proper USB and touch screen driver settings, so no user configuration is required.

The touch screen driver is already loaded on the computer. The driver software is also available for download at

If it becomes necessary to reinstall the touch screen driver, the touch screen utility will automatically detect the USB port used by the touch screen controller.

Resistive touch screens are activated when you apply pressure to the touch screen with your finger. You can operate a resistive touch screen while wearing gloves.

The touch screen may be operated with a finger, gloved finger, or plastic stylus device with a minimum tip radius of 1.3 mm (0.051 in.) to prevent damage to the touch screen. Using any other object or tool may damage the touch screen.

http://www.ab.com/industrialcomputers/drivers.

Calibrate the Touch Screen

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 55

ATTENTION: Do not use sharp instruments to activate the touch

screen. Scratching the surface of the touch screen could damage the unit.

The touch screen supplied with the computer is factory installed and calibrated.

Follow these steps to recalibrate the touch screen.

1. Run the touch screen configuration utility through the Programs menu of the operating system.

2. Start the calibration routine offered within the utility.

3. Follow the calibration instructions given on the computer screen.

Appendix B Use a Touch Screen

Notes:

56 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Appendix

Upgrade to a New BIOS

Sometimes a new BIOS is released to enhance the performance of your computer or to correct a defect. You can download BIOS updates from the Rockwell Automation website http://www.ab.com/industrialcomputers/drivers your computer. Both floppy and CD upgrades are available.

to update

Upgrade the BIOS from a Floppy Disk Drive

Follow these steps to update the BIOS in your computer from an external USB floppy disk drive.

1. Attach an external monitor (non-display computers), keyboard, and USB floppy drive to your computer.

2. On any computer connected to the Internet and containing a floppy disk drive go to the website http://www.ab.com/industrialcomputers/drivers.

3. Click the link matching your computer’s description and navigate to the specific product.

4. Click the link for the system BIOS floppy and save it to the hard disk drive.

5. Unzip the download.

6. Run the extracted executable and choose to write on the floppy drive.

This creates a BIOS update floppy disk that you can use to start your computer.

7. Load the floppy disk containing the BIOS update in your computer and restart the computer.

8. Follow the directions that appear on the computer screen to properly update the BIOS.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 57

Appendix C Upgrade to a New BIOS

Upgrade the BIOS from a CD Drive

Follow these steps to update the BIOS in your computer from an external USB CD drive.

1. Attach an external monitor (non-display computers), keyboard, and CD drive to your computer.

2. On any computer connected to the Internet and containing a CD writer, go to the website http://www.ab.com/industrialcomputers/drivers.

3. Click the link matching your computer’s description and navigate to the specific product.

4. Click the link for the system BIOS CD ISO download and save it to the hard disk drive.

5. Unzip the CD ISO download.

6. Write the ISO file to a blank CD/CD-RW with the included CD Write

utility or one of your choice.

7. Load the CD containing the BIOS update in your computer and boot from it.

8. Follow the directions that appear on the computer screen to properly update the BIOS.

58 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Solid-state Drive

Appendix

Overview

A reliable means of data storage is a concern in industrial applications with harsh requirements. Standard rotating media with its spinning platters and head arms (with temperature limitations) present obstacles to the reliable storage of data.

This line of computers contains solid-state drives (SSD) in the form of a CompactFlash drive, which are a direct replacement for rotating hard disk drives on the IDE bus. They are drop-in replacements for their hard disk drive counterparts.

Solid-state drives offer these improvements over the standard hard disk drive:

• Improved thermal performance

• Higher levels of shock and vibration

• Less power required

• Longer data retention

• No moving parts

The rotating hard disk drive is susceptible to shock and vibration. This weakness becomes more apparent as the temperature increases. Although the solid-state drive offers improvements in these areas, you must consider limitations of other key components within your systems before choosing to replace hard disk drives.

The decrease in the cost per megabyte of memory in flash drives is making the solid-state drive a viable alternative, especially in harsh industrial environments.

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 59

Appendix D Solid-state Drive

IMPORTANT

Installation

Operation

Use caution when installing or handling a solid-state drive. You must handle the drive with care to prevent possible electrostatic discharge (ESD) damage.

Follow these guidelines when installing or handling a solid-state drive:

• Ground yourself whenever possible before handling the solid-state drive.

• Handle the drive by its case.

• Leave the product in a protective ESD bag until the time of installation.

• Align the CompactFlash card properly during installation to make sure the

pins do not bend.

• Install the screw to hold the CompactFlash card in the slot.

The solid-state drive appears to the system host as a standard rotating hard disk drive when powered up. The system host identifies the solid-state drive during bootup and sets the IDE bus speed to reflect the capability of the drive.

Do not remove power abruptly. Always use the proper power down procedure as required by your operating system, such as the Shut Down function in the Start menu. Whenever possible, use an uninterruptible power source (UPS) or other power conditioning device to perform a proper shutdown during unexpected power interruptions.

Always protect your system against unexpected power interruptions.

The controller on the solid-state drive uses an error correcting code (ECC) and cyclic redundancy check (CRC) to check for data errors.

Data correction algorithms can prevent data corruption on the drive. However, they cannot prevent operating system (OS) file type errors when the OS breaks large files into smaller (multiple) file transfers. This results in the host receiving only part of the transfer.

60 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Solid-state Drive Appendix D

Life Expectancy

The limitation of the solid-state drive is the finite amount of writes to a specific memory location. The life expectancy of a solid-state drive varies depending on the following:

• How often an application writes data to the drive

• The size of the file written to the drive

• The amount of available space on the drive that can be used by the drive’s

controller to write data

• The write/erase cycle limitation the manufacturer specifies

On the flash drive, the smallest space that can be written to is a sector, which is 512 B. However, the smallest space that can be erased is a block of memory. Unlike magnetic media, an erase cycle is required for flash memory before a write can be made. The actual block size varies depending on the overall capacity of the flash drive, for example, 63 sectors, or 32 KB on a 4 GB drive.

Wear leveling algorithms in flash memory drives offer an advantage to the overall throughput of the memory and the life expectancy of the drive. Wear leveling evenly distributes data that is written to memory across all free space on the drive. As one block of memory is written and filled, another is made available for the next data transfer. This block mapping occurs across all the free space and then starts again at the initial block. At the same time, the drive’s controller erases blocks previously used allowing memory to be available for updates without delaying the write requests from the host CPU.

When a memory cell fails within a specific sector, the entire block where the sector resides is marked as bad and removed from use. A new block from the pool of spares replaces the bad block. The amount of spare blocks within the pool is determined by the size of the drive memory. The size of the pool typically falls in the range of 1…1.5% of the total drive memory space and is set when initially formatted.

Table 7 - Typical Solid-state Drive

Attribute Value

Drive 4 GB Sector 512 B Sectors 8,388,608 Blocks 32,768 (1 block = 131,072 bytes) Zone 512 blocks (wear level boundary) Write cycle limit 2 million Free space 4 GB (OS image + installed applications) 1year 8,760 hr Seconds/year 31,536,000

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 61

Appendix D Solid-state Drive

Application Example One

An application updates a 100 KB data file every second on the 4 GB drive that is approximately half full with the OS image and application software.

Use this formula to calculate the drive’s expected life span:

(Flash blocks x Write cycle limit x Drive free space) / [(1 block/sec) x (31,536,000sec/yr)]

(32,768 x 2,000,000 x .5) / [ (1 block/sec) x (31,536,000 sec/yr)] = 1039 years

Application Example Two

The OS is updating its FAT table and root directory twice a second. This update requires one block of memory (128 KB). Every write regardless of location writes to a single block. In this case, wear leveling is limited to 1 zone (512 blocks).

Use this formula to calculate the drive’s expected life span:

Maintenance

(Flash blocks x Write cycle limit) / [(2 block/sec) x 31,536,000/yr)]

(512 x 2,000,000) / [(2block/sec) x 31,536,000 sec/yr)] = 16.2 years

Normally in a Windows operating environment virtual memory is used, also known as a swap file or page file. The OS may read from and write to this file often in a short period of time. Although the space used could be small, an entire block of memory is required. On systems using solid state memory, we recommend that this feature be turned off.

Under normal operating conditions, scheduled maintenance is not required. The integrity of data stored on a solid-state drive is good for a minimum of 10 years.

62 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Index

accessories 9, 31 add-in card

troubleshooting

BIOS upgrade 57

calibrating touch screen 55 certifications cleaning the computer

chassis display paint/grease marks

clear CMOS 43 CMOS, clear CompactFlash card

external installation internal

component replacement

add-in card CompactFlash card ESD precaution memory module 37 rear cover, install rear cover, remove replacement parts tools 32 voltage precaution

control drawing

Class 1 Division 2 and Zone 2 circuit

parameters for USB devices

diagnostic utility 42 diagnostics dimensions

display

panel cutout

brightness cleaning precautions

electrostatic discharge 32 enclosure environment ESD, see electrostatic discharge European Union directive compliance

hardware

diagnostics features monitor

hazardous locations

hot surfaces restricted access safety guidelines

hot surfaces 15

15 14

installation 13, 29

apply power guidelines mounting clearances restricted access

maintenance

battery clean the computer cleaning display product transport 49

memory

upgrading

memory module mounting

clearances display computer guidelines 23 non-display computer

multilingual user interface

operating access 29 operating guidelines operator access

panel cutout dimensions 23 parts list PCI peripherals POST, see Power On Self Test power

Power On Self Test

applying precautions turn on voltage precaution

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 63

product

catalog numbers dimensions

front and side views 11

options

overview transport

product dimensions 21

7 49

rear cover

install remove

replacement parts 31 required tools reset restricted access

solid-state drive 59

advantages installation precautions life expectancy 61

maintenance operation 60

specifications

examples

system

memory reset

turn on 30

system memory

upgrading

touch screen

calibrating controller 55 driver resistive technology serial port 55 type

troubleshooting

add-in card problem diagnostic utility 42 exernal display problem hardware monitor integrated display problem 45 problem

software problem

after startup analysis 42 during startup

voltage precaution 32

64 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Notes:

Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011 65

Notes:

66 Rockwell Automation Publication 6181X-UM001B-EN-P - May 2011

Rockwell Otomasyon Ticaret A.Ş., Kar Plaza İş Merkezi E Blok Kat:6 34752 İçerenköy, İstanbul, Tel: +90 (216) 5698400

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At http://www.rockwellautomation.com/support/ application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit http://www.rockwellautomation.com/support/

Installation Assistance

If you experience a problem within the first 24 hours of installation, review the information that is contained in this manual. You can contact Customer Support for initial help in getting your product up and running.

United States or Canada 1.440.646.3434 Outside United States or

Canada

Use the Worldwide Locator your local Rockwell Automation representative.

, you can find technical manuals, a knowledge base of FAQs, technical and

at http://www.rockwellautomation.com/support/americas/phone_en.html, or contact

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.

United States Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain

Outside United States Please contact your local Rockwell Automation representative for the return procedure.

one) to your distributor to complete the return process.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document, complete this form, publication RA-DU002

, available at http://www.rockwellautomation.com/literature/.

Publication 6181X-UM001B-EN-P - May 2011 68

Rockwell Automation 6181X-12TPXPDC User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Preface

Intended Audience

Purpose of This Manual

Manual Conventions

Additional Resources

System Features

Chapter Objectives

Computer Overview

Operating System

Multilingual User Interface CD Pack

Before You Begin

Product Options

Parts List

Required Tools

Accessories and Replacement Parts

Product Information Location

Hardware Features

Installation

Chapter Objectives

European Union Directive Compliance

Hazardous Locations

Hot Surfaces

Restricted Access Location

Control Drawing - Class I Division 2 and Zone 2 Required Circuit Parameters for USB Peripheral Devices

Environment and Enclosure Information

Environnements Dangereux

Installation Guidelines

Mounting Clearances

Product Dimensions

Install the Computer

Mount the Non-display Computer on a Wall

Mount the Display Computer in a Panel

Connect Peripherals

Apply Power

Connect to a Network

Operation

Chapter Objectives

Operating Guidelines

Operator Access

Starting the System

Resetting the System

Component Replacement

Chapter Objectives

Accessories and Replacement Parts

Voltage Precaution

Electrostatic Discharge (ESD)

Required Tools

Rear Cover

CompactFlash Card

Install a CF Card in the Internal CF Card Slot

PCI Add-in Cards

Memory Module

Upgrade the System Memory

System Troubleshooting

Chapter Objectives

Hardware Diagnostics

Troubleshooting Procedure

Diagnostic Utility

Clear CMOS

Troubleshooting Checklists

Problems During Startup

Problems After Startup

Problems Running the New Software

Problems with the Add-in Card

Problems with the Integrated Display

Adjust the Display Brightness

Problems with an External Display

Maintenance

Chapter Objectives

Cleaning the Computer

Clean the Integrated Display

Clean the Heat Sink and Vent Holes

Remove Paint and Grease from Bezel

RTC Battery

Remove the Battery