Page 1
Installation Instructions
Industrial Non-display Computers
Catalog Numbers
6177R-M4AXP, 6177R-M4PXP, 6177R-M4SXP, 6177R-R4PXP, 6177R-R4SXP,
6177R-R4LXP, 6177R-M4AS3RD, 6177R-R4AS3RD, 6177R-M3PXP, 6177R-M3PXPDC, 6177R-M3AS3
Topi c Pag e
Important User Information 2
Additional Resources 3
Europea n Union Dire ctive Compl iance 3
Environment and Enclosure Information 4
Voltage Precaution 4
Operating Systems 5
Before You Begin 5
Before You Begin 5
Install the Computer 8
Product Dimensions 9
Connect Peripherals 15
Connect AC Power 15
Connect DC Power 16
Functional Ground Screw 16
Connect to a Network 17
Replace the RTC Battery 17
Load the System Defaults 20
Specifications 21
About This Publication
This publication provides pre-installation instructions and describes how to:
• machine/wall mount the 650R computer (6177R-M3xxxxx).
• machine/wall mount the 750R computer (6177R-M4xxxxx).
• rack mount the 1450R computer (6177R-R4xxxxx).
It also describes how to make peripheral, power, and network connections.
Page 2
2 Industrial Non-display Computers
Important User Information
Solid-state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for
the Application, Installation and Maintenance of Solid State Controls (Publication SGI-1.1
Automation sales office or online at http://www.rockwellautomation.com/literature/
between solid-state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide
variety of uses for solid-state equipment, all persons responsible for applying this equipment must satisfy themselves that each
intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or
application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibil ity or liability for
actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software
described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is
prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNIN G: Identifies information about practices or circumstances that can cause an explosion in a hazardous
environment, which may lead to personal injury or death, property damage, or economic loss.
available from your local Rockwell
) describes some important differences
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death,
property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard and recognize the
consequences.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, drive or motor, to alert people that
dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, drive or motor, to alert people that
surfaces may reach dangerous temperatures.
IMPORTANT Identifies information that is critical for successful application and understanding of the product.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 3
Additional Resources
These documents contain additional information concerning related Rockwell Automation
products.
Resource Description
Industrial Non-display Computers, User Manual,
publication 6177R-UM001
Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1
Product Certifications website,
http://www.rockwellautomation.com/rockwellauto
mation/certification/overview.page
Provides details about how to install and operate the non-display
computers, and specifications.
Provides general guidelines for installing a Rockwell Automation industrial
system.
Provides decl arations of conformit y, certif icates, and other cert ification
details.
You can view or download publications at http://www.rockwellautomation.com/literature/.
To order paper copies of technical documentation, contact your local Rockwell Automation
distributor or sales representative.
European Union Directive Compliance
This product meets the European Union Directive requirements when installed within the European
Union or EEA regions and have the CE mark. A copy of the declaration of the conformity is
available at http://www.rockwellautomation.com/rockwellautomation/certification/overview.page
.
ATTENTION: This product is intended to operate in an industrial or control room environment,
which uses some form of power isolation from the public low-voltage mains. Some computer
configurations may not comply with the EN 61000-3-2 Harmonic Emissions standard as specified
by the EMC Directive of the European Union. Obtain permission from the local power authority
before connecting any computer configuration that draws more than 75 W of AC power directly
from the public mains.
To comply with EN 55024 and EN 61000-6-2, the Ethernet port LAN cable must be less than 30 m
(98.42 ft), used only indoors, and not exit the building at any point. All other I/O cables must be
less than 3 m (9.84 ft) and used only indoors.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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4 Industrial Non-display Computers
Environment and Enclosure Information
Review information on enclosures and environments before installing the product.
ATTENTION: This equipment is intended for use in a Pollution Degree 2 industrial environment, in
overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m
(6562 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR 11.
Without appropriate precautions, there may be potential difficulties ensuring electromagnetic
compatibility in other environments due to conducted as well as radiated disturbance.
This equipment is supplied as open type equipment. UL recognized equipment must be mounted
within an enclosure that is suitably designed for those specific environmental conditions that are
present and appropriately designed to prevent personal injury resulting from accessibility to live
parts. The interior of the enclosure must be accessible only by the use of a tool. UL Listed
equipment does not need to be mounted inside another enclosure.
In addition to this publication, see the following:
• Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1, for additional
installation requirements
• NEMA Standards 250 and IEC 60529, as applicable, for explanations of the degrees of
protection provided by different types of enclosure
Voltage Precaution
The computers contain line voltages. Disconnect all power to the computer before you install or
remove system components.
SHOCK HAZARD: Disconnect power from the computer before removing components. Failure to
disconnect power could result in severe electrical shock or damage the computer.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 5
Operating Systems
The computers are shipped with one of these Microsoft-licensed embedded operating systems:
• Windows Server 2003 R2, Service Pack 2
• Windows XP Professional, Service Pack 3
No operating system updates have been applied to the factory image beyond the service packs.
For your convenience, the I386 source directory for Microsoft Windows is on the system drive of
your computer off the root directory, C:\I386. This allows for easy removal and addition of
Windows components.
Computers with rotating hard-disk drives include a recovery partition on the system drive
containing the original factory image. You can use the supplied Computer System Cloning CD
to restore the operating system from the recovery partition and create a new recovery image.
Refer to the Cloning Utility Technical Data, publication 6000-TD002
To obtain the original factory image on bootable external-recovery media, which also includes
the I386 source directory, contact your local technical support center.
, for instructions.
Before You Begin
Before unpacking the product, inspect the shipping carton for damage. If damage is visible,
immediately contact the shipper and request assistance. Otherwise, proceed with unpacking.
Keep the original packing material in case you need to return the product for repair or transport
it to another location. Use both the inner and outer packing cartons to provide adequate
protection for a unit returned for service.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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6 Industrial Non-display Computers
Parts List
The computers are shipped with these items:
• Power cord, AC
• Security keys for the 1450R front door
• Keys for front-panel access door
• Mounting hardware
– Rack handles for the 1450R computer
– Mounting brackets for the 750R computer
– Mounting brackets for the 650R computer
– Mounting fasteners
• Installation instructions
• Quick start guidelines
• System CDs
– Accessory CD with Cloning Utility (red)
– DVD burning software (6177R-M3 models only, CD format)
Required Tools
These tools are required for installation:
• #2 Phillips screwdriver
• Flat-blade screwdriver
• Drill motor and drill bit
• Antistatic wrist wrap (recommended)
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 7
TIP
IMPORTANT
Installation Guidelines
Follow these guidelines to make sure your product provides safe and reliable service:
• The installation site must have sufficient power.
ATTENTION: To maintain an electrically safe installation, the AC powered products must be
plugged into a grounded outlet.
• The enclosure must have sufficient space around air inlets and outlets to provide the
circulation necessary for cooling. Never allow air passages to become obstructed.
• The ambient air temperature must not exceed the maximum operating temperature.
Consider heat produced by other devices in the enclosure. You may need a user-supplied
fan, heat exchanger, or air conditioner to meet this condition.
Hot air rises. The temperature at the top of the enclosure is often higher than the temperature
in other parts of the enclosure, especially if air is not circulating.
The product can operate at a range of extremes. However, the life span of any electronic device
is shortened if you continuously operate the product at its highest, rated temperature.
• The humidity of the ambient air must not exceed specified limits and must avoid
condensation.
• In dry environments, static charges build up easily. Proper grounding of the equipment
through the AC power cord helps to reduce static discharges, which may cause shocks
and damage electronic components.
• The enclosure or cover must remain in place at all times during operation. The cover
provides protection against high voltages inside the product and inhibits
radio-frequency emissions that might interfere with other equipment.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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8 Industrial Non-display Computers
Install the Computer
The computers support various mounting options:
• Machine mount
• Rack mount
Mounting Hardware
The table lists the hardware required for each type of installation.
Description Used for Applies to Cat. No.
Mounting brackets (2) Machine or wall mounting 750R 6177R-M4AXP, 61 77R-M4PXP,
Rack handles (2) Rack mounting 1450R 6177R-R4PXP, 6177 R-R4SXP,
Mounting brackets (2) Machine or wall mounting 650R 6177R-M3PXP, 6177R-M3PXPDC,
Mounting Clearances
When selecting an installation site for the computers, be sure to allow adequate clearance on the
sides and rear of the computer for adequate ventilation and cable connections. Sufficient air flow
throughout the system unit is required to maintain proper cooling. Clearance should be enough
to allow convenient installation or removal of peripheral components, such as the optical disk
drive.
6177R-M4SXP, 61 77R-M4AS3RD
6177R-R4LXP, 6177R-R4AS3RD
6177R-M3AS3
ATTENTION: Use other cooling methods, if necessary, to maintain the product temperature at its
specified rating.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 9
215 (8.5)
427 (16.8)
274 (10.8)
170 (6.69)
381 (15.01)
3
6
0
(1
4
.1
7
)
Product Dimensions
Review the product dimensions to estimate the clearance necessary for computer installation.
Dimensions are give in mm (in.).
650R Computers (catalog number 6177R-M3)
750R Computers (catalog number 6177R-M4)
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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10 Industrial Non-display Computers
431 (16.97)
465 (18.31)
485 (19.11)
1
7
6
(6
.9
3
)
1450R Computers (catalog number 6177R-R4)
Mount the 650R Non-display Computer in a Panel
You can mount the non-display computer on a wall, panel, or 19-inch rack. The computer
attaches to the panel by using the four screw slots in the front plate. Use M5 or #10 screws (or
larger). Screws are not included.
ATTENTION: Remove all electrical power from the panel before making the cutout. Make sure the
area around the panel cutout is clear. Do not allow metal cuttings to enter components that are
already installed in the panel. Failure to follow these warnings may result in personal injury or
damage to the panel components.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
Page 11
Bottom Mounting Dimensions 650R
Mounting Bracket Dimensions (bottom side)
Dimensions are in mm (in.).
243 (9.6)
2
3
2
.
6
(
9
.
1
6
)
2
3
2
.
6
(
9
.
1
6
)
Mounting Bracket Dimensions (side cover)
Dimensions are in mm (in.).
279.4 (11.0)
2
3
2
.
6
(
9
.
1
6
)
2
3
2
.
6
(
9
.
1
6
)
Side Mounting Dimensions 650R
Industrial Non-display Computers 11
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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12 Industrial Non-display Computers
Mounting Brackets
(on the computer’s bottom side)
Mounting Brackets
(on the compute r’s side cover)
Mounting Bracket Dimensions
(bottom side)
Mounting Bracket Dimensions
(side cover)
184 (7.24)
198 (7.80)
3
8
1
(1
5
.0
1
)
2
4
0
(9
.4
5
)
7
0
.5
2
0
(
0
.
7
9
)
3
9
4
(1
5
.5
1
)
3
8
0
(1
4
.9
6
)
240 (9.45)
381 (15.01)
7
0
.
5
Dimensions are in mm (in.).
Mount the 750R Computer on a Machine
You can mount the 750R computer, catalog number 6177R-M4, on any flat surface, such as a
shelf, inside a machine, or against a wall by using mounting brackets.
Follow these steps to mount the 750R computer.
1. Attach the two mounting brackets to the computer by using six screws.
There are two location options: the computer’s bottom-side for an upright installation,
or the side cover for a wall installation.
2. Drill four holes in the shelf or wall that correspond to the holes in the mounting bracket.
The recommended screw size is M6…M8.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 13
TIP
3. Fasten the computer assembly through the slotted holes in the brackets by using
M6…M8 mounting screws.
For ease of installation, make sure two or more people help to install the computer.
Mount the 1450R Computer on a Rack
You can install the 1450R computer (catalog number 6177R-R4) in a rack cabinet that conforms
to EIA standards for equipment with 483 mm (19 in.) wide panels. The rack cabinet must
accommodate the computer’s 4U height and depth, and also provide rear clearance for cables and
air flow. A rack cabinet with a depth of 610 mm (24 in.) is sufficient.
The computer must be supported by rack slides or fastened to a shelf. The four flanges of the
computer are intended only to horizontally secure the unit to the front mounting rails of the rack
cabinet.
Follow these steps to mount the 1450R computer.
1. Review the product dimensions to confirm that there is adequate space behind the
cabinet for cables and air flow.
2. Attach the supplied rack handles to the computer.
3. Install the rack slides in the rack cabinet.
4. Attach the rack slides to the computer.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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14 Industrial Non-display Computers
TIP
5. Align the rack slides to the corresponding slides inside the cabinet.
6. Insert the computer in the rack cabinet from the front of the cabinet.
For ease of installation, make sure two or more people help to install the computer.
7. Fasten one rack-mount flange to each side of the chassis with the slotted screws provided.
8. Horizontally secure the computer to the front mounting rails of the rack cabinet with
the included screws.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 15
DVI availabl e for
650R only.
Connect Peripherals
The illustration shows the I/O port panel of the computers. Peripheral components compatible
to each port are marked inside the callout figures.
Connect AC Power
A standard IEC 320 power cable provides power to the computer. The power supply input
accepts 120…240V AC.
Operate the computer in an industrial or control room environment, which uses some form of
power isolation from the public low-voltage mains.
ATTENTION: Connect the AC power cable to a power source with an earth ground to prevent
electrical shock. Failure to follow this war ning could result in electrical shock.
We recommend that the computer circuit has its own disconnect. Use an uninterruptible power
source (UPS) to protect against unexpected power failure or power surges.
Always shut down the operating system before removing power to minimize performance
degradation and operating system failures.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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16 Industrial Non-display Computers
Connect DC Power
The 650R computer, catalog number 6177R-M3XPDC, is available with a DC power option
using a three-screw terminal block (+24VDC, 24RTN, GND).
The DC power option supports operation from either a safety extra-low voltage (SELV) or
protective extra-low voltage (PELV) power source. A ground bus strip is provided to let you
connect the DC common and functional ground terminals together. This is to support SELV
cases where the end user requires grounding at the computer.
The power supply is internally protected against reverse polarity.
ATTENTION: Use a Class 2/SELV isolated and ungrounded power supply as input power to the
computer. This power source provides protection so that under normal and single fault conditions,
the voltage between the conductors and Functional Earth/Protective Earth does not exceed a safe
value.
1. Secure the DC power wires to the terminal block screws.
2. Secure the ground wire to the GND terminal block screw.
3. Apply 24V DC power to the computer.
Functional Ground Screw
The pre-installed functional ground screw is not required for safety or regulatory compliance.
However, if a supplemental ground is desired, use the functional ground screw on the rear panel
of the 750R and 1450R computers, or side panel of the 650R computer.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 17
IMPORTANT
750R and 1450R
Battery
650R
Connect to a Network
The computers connect to an Ethernet network by using twisted-pair Ethernet cabling with
RJ45 connectors.
To prevent performance degradation of Ethernet communication, do not subjec t the computer
or cables to extreme radiation or conducted high-frequency noise.
Proper cable routing and power conditioning is required for reliable Ethernet communication in
an industrial environment. Rockwell Automation recommends that you route all Ethernet
cabling through dedicated metal conduits. Installing ferrite bead filters at the cable ends can
also improve reliability.
Replace the RTC Battery
The computers use nonvolatile memory that require a battery to retain system information when
power is removed. The 3V, 200 mAh lithium battery is on the system board.
The battery life depends on the amount of time the computer is powered on.
Estimated Battery Life Span
On-time Expected Battery Life
0 hr/wk 4 yr
40 hr/wk 5.5 yr
80 hr/wk 7 yr
If the computer does not display the correct time and date, replace the battery.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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18 Industrial Non-display Computers
IMPORTANT
ATT EN TI ON : A risk of fire and chemical burn exists if the battery is not handled properly.
• Do not disassemble, crush, puncture, or short external contacts
• Do not expose the battery to temperatures higher than 60 °C (140 °F).
• Do not dispose of a used battery in water or fire.
For safety information on handling lithium batteries, see Guidelines for Handling Lithium
Batteries, publication AG- 5.4
WARNI NG: To prevent voiding your product warranty, use only Allen-Bradley approved
replacement parts and accessories.
Follow these steps to replace the RTC battery.
1. Perform this pre-configuration procedure.
a. Turn off the computer and all of the peripherals connected to it.
b. Unplug all cables from the power outlets to avoid exposure to high energy levels.
If necessary, label each one to expedite reassembly.
c. Disconnect telecommunication cables to avoid exposure to shock hazard from
ringing voltages.
2. Remove the side cover.
3. Lay the computer on its side (components showing).
4. If necessary, remove any accessory boards or cables that prevent access to the RTC
battery socket.
5. Remove the battery.
a. Insert a small screwdriver between the battery and spring latch to dislodge the
battery from its socket.
.
Do not bend the spring latch when replacing the RTC battery. For proper operation, the latch
must retain contact with the battery.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 19
IMPORTANT
b. Remove the old battery from its socket.
6. Insert the new battery with the positive polarity (+ side) facing up, and make sure that it
is seated completely.
7. Observe this post-configuration procedure.
a. Make sure all components are installed according to the described step-by-step
instructions.
b. Make sure that no loose tools or parts are left inside the computer.
c. Reinstall any expansion boards, peripherals, board covers, and system cables that have
previously been removed.
d. Reinstall the side cover.
e. Connect all external cables and the AC power cord to the computer.
f. Press the power switch to turn on the computer.
8. Reconfigure the BIOS settings.
Replacing the battery results in all BIOS settings returning to their default settings.
BIOS settings other than default must be reconfigured after replacing the battery.
This product contains a hermetically-sealed lithium battery that may need to be replaced
during the life of the product.
At the end of its life, the battery contained in this product should be collected separately from
any unsorted munici pal waste.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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20 Industrial Non-display Computers
Load the System Defaults
If the computer fails after you make changes in the Setup menus, restart the computer, enter
Setup, and load the system default settings to correct the error. These default settings have been
selected to optimize your computer's performance.
Follow these steps to load the system defaults.
1. Restart the computer in a normal manner.
2. During POST, press F2 to access the Setup Utility.
3. Press F9 to load the default values.
4. Press F10 to save the changes you made and close the Setup Utility.
Transport the Product
If you need to ship the product via common carrier or otherwise transport it to another location,
you must first uninstall the product and place it in its original packing material.
ATTENTION: Do not ship or transport the product when it is installed in a machine, panel, or rack.
Doing so may cause damage to the product. You must uninstall the product and place it in its
original packing material before shipping. Rockwell Automation is not responsible for damage
incurred to a product that is shipped or transported while installed in a machine, panel, or rack.
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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Industrial Non-display Computers 21
Specifications
Electrical and Mechanical Specifications
Attribute 6177R-M4, 6177R-R4, 6177R-M3
Electrical
Input voltage, AC 90…264V AC, autoranging
Line frequency, AC 47…63 Hz
Input voltage, DC 18…32V DC
Power consumption, AC
650R
750R, 1450R
Power consumption, DC
650R 144 W (8 A @ 18 V DC, 4.5 A @ 32V DC)
Power dissipation, AC
650R
750R, 1450R
Power dissipation, DC
650R 144 W
Mechanical
Dimensions (HxWxD), approx.
650R
750R
1450R
Weight, approx.
650R
750R
1450R
Mounting option
650R
750R
1450R
144VA (1.4 A @ 100V rms, 0.6 A @ 240V rms)
265VA (2.7 A @ 100V rms, 1.1 A @ 240V rms)
144 W
265 W
274 x 427 x 215 mm (10.79 x 16.81 x 8.46 in.)
360 x 170 x 381 mm (14.17 x 6.69 x 15.01 in.)
176 x 431 x 465 mm (6.93 x 16.97 x 18.31 in.)
12.0 kg (26.50 lb)
13.8 kg (30.36 lb)
14.0 kg (30.80 lb)
M3 machine mount
M4 machine mount
4U rack mount
Environmental Specifications
Attribute 6177R-M4, 6177R-R4, 6177R-M3
Temperature, operating
650R
750R and 1450R
Temperature, nonoperating -20…60 °C (-4…140 °F)
Relative humidity 10…90% noncondensing
Shock, operating 15 g (1/2 sine, 11 ms)
Shock, nonoperating 30 g (1/2 sine, 11 ms)
Vibration 0.003 in p-p, 10…57 Hz, 1.0 g peak, 57…640 Hz
0…55 °C (32…131 °F)
0…45 °C (32…113 °F)
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
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22 Industrial Non-display Computers
Certifications
Certifications
c-UL-us UL/c-UL Listed per UL 60950-1 and CSA C22.2 No. 60950-1-03
CE Marked for all applicable directives
RoHS European RoHS
C-Tick Australian Radiocommunications Act, compliant with:
(1) See http://www.rockwellautomation.com/rockwellautomation/ certification/overview.page for declarations of conformity, certificates, and other
(1)
certification details.
6177R-M4, 6177R-R4, 6177R-M3
EMC 2004/108/EC
LVD 2006/95/EC
China RoHS
Turkey RoHS (EEE Yöne tmeliğine Uygundur. In Conformity with the EEE Regulation)
AS/NZS CISPR 11; Industrial Emissions
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
Page 23
Notes:
Industrial Non-display Computers 23
Rockwell Automation Publication 6177R-IN001G-EN-P - July 2013
Page 24
Rockwell Automation Support
Rockwell Otomasyon Ticaret A.Ş., Kar Plaza İş Merkezi E Blok Kat:6 34752 İçerenköy, İstanbul, Tel: +90 (216) 5698400
Rockwell Automation provides technical information on the Web to assist you in using its products.
At http://www.rockwellautomation.com/support
links to software service packs, and a MySu pport feature that you can customize to make the best use of these tools. You can also visit
our Knowledgebase at http://www.rockwellautomation.com/knowledgebase
forums, software updates, and to sign up for product notification updates.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect
support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/support/
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual.
You can also contact a special Customer Support number for initial help in getting your product up and running.
United States or Canada 1.440.646.3434
Outside United States or
Canada
Use the Worl dwide Locato r
http://www.rockwellautomation.com/rockwellautomation/support/overview.page
local Rockwell Automation representative.
New Product Satisfaction Return
Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.
, you can find technical manuals, technical and application notes, sample code and
for FAQs, technical information, support chat and
SM
.
at
, or contact your
United States
Outside United States Please contact your local Rockwell Automation representative for the return procedure.
Contact your distributor. You must provide a Customer Suppor t case number (call the phone number
above to obtain one) to your distribu tor to complete the return process.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document,
complete this form, publication RA-DU002
Allen-Bradley, Rockwell Software, and Rockwell Automation are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Publication 6177R-IN001G-EN-P - July 2013 PN-39047
Supersedes Publication 6177R-IN001F-EN-P - March 2011 Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in China.
, available at http://www.rockwellautomation.com/literature/.
DIR 41061-371 (Version 06)
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