Installation Instructions
XM Dynamic Measurement Module
Terminal Base
Catalog Number 1440-TBS-J
Topic Page
Important User Information 2
Environment and Enclosure 3
North American Hazardous Location Approval 4
European Hazardous Location Approval 5
Prevent Electrostatic Discharge 6
About the Terminal Base 6
Before You Begin 8
Power Requirements 8
Wiring Requirements 9
Grounding Requirements 9
Terminating Resistors 11
Install the Terminal Base 12
Mount on a DIN Rail 12
Interconnect Terminal Base Units 14
Panel/Wall Mounting 15
Wiring 16
Terminal Assignments 16
Specifications 18
Additional Resources 22
2 XM Dynamic Measurement Module Terminal Base
WARNING
IMPORTANT
ATTENTION
SHOCK HAZARD
BURN HAZARD
Important User Information
Solid state equipment has operational characteristics differing from those of electromechanical
equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls
(Publication SGI-1.1
http://www.rockwellautomation.com/literature/
state equipment and hard-wired electromechanical devices. Because of this difference, and also
because of the wide variety of uses for solid state equipment, all persons responsible for applying this
equipment must satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the
many variables and requirements associated with any particular installation, Rockwell Automation, Inc.
cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
available from your local Rockwell Automation sales office or online at
Identifies information about practices or circumstances that can cause an explosion in
a hazardous environment, which may lead to personal injury or death, property
damage, or economic loss.
Identifies information that is critical for successful application and understanding of
the product.
) describes some important differences between solid
Publication
Identifies information about practices or circumstances that can lead to personal
injury or death, property damage, or economic loss. Attentions help you identify a
hazard, avoid a hazard and recognize the consequences.
Labels may be on or inside the equipment (for example, drive or motor) to alert people
that dangerous voltage may be present.
Labels may be on or inside the equipment (for example, drive or motor) to alert people
that surfaces may reach dangerous temperatures.
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XM Dynamic Measurement Module Terminal Base 3
ATTENTION
Environment and Enclosure
This equipment is intended for use in a Pollution Degree 2 industrial
environment, in overvoltage Category II applications (as defined in IEC
60664-1), at altitudes up to 2000 m (6562 ft) without derating.
This equipment is not intended for use in residential environments and may not
provide adequate protection to radio communication services in such
environments.
This equipment is supplied as open-type equipment. It must be mounted within
an enclosure that is suitably designed for those specific environmental
conditions that will be present and appropriately designed to prevent personal
injury resulting from accessibility to live parts. The enclosure must have
suitable flame-retardant properties to prevent or minimize the spread of flame,
complying with a flame spread rating of 5VA or be approved for the application
if nonmetallic. The interior of the enclosure must be accessible only by the use
of a tool. Subsequent sections of this publication may contain additional
information regarding specific enclosure type ratings that are required to
comply with certain product safety certifications.
In addition to this publication, see the following:
• Industrial Automation Wiring and Grounding Guidelines, publication
1770-4.1
, for additional installation requirements
• NEMA Standard 250 and IEC 60529, as applicable, for explanations of
the degrees of protection provided by enclosures
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4 XM Dynamic Measurement Module Terminal Base
WARNING
AVERTISSEMENT
North American Hazardous Location Approval
The following information applies when
operating this equipment in hazardous
locations.
Products marked "CL I, DIV 2, GP A, B, C, D" are suitable for
use in Class I Division 2 Groups A, B, C, D, Hazardous
Locations and nonhazardous locations only. Each product is
supplied with markings on the rating na meplate indicating
the hazardous location temperature code. When
combining products within a system, the most adverse
temperature code (lowest "T" number) m ay be used to help
determine the overall temperature code of the system.
Combinations of equipment in your system are subject to
investigation by the local Authorit y Having Jurisdiction at
the time of installation.
EXPLOSION HAZARD -
• Do not disconnect eq uipment unless
power has been removed or the
area is known to be nonhazardous.
• Do not disconnect connections to
this equipment unless power has
been removed or the area is known
to be nonhazardous. Secure any
external connections that mate to
this equipment by using screws,
sliding latches, threaded
connectors, or other means
provided with this product.
• Substitution of components may
impair suitability for Class I,
Division 2.
• If this product contains batteries,
they must only be changed in an
area known to be nonhazardous.
Informations sur l’utilisation de cet
équipement en environnements dangereux.
Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne
conviennent qu'à une utilisation en environnements de
Classe I Division 2 Groupes A, B, C, D dangereux et non
dangereux. Chaque produit est livré avec des marqua ges sur
sa plaque d'identification qui indiquent le code de
température pour les environnement s dangereux. Lorsque
plusieurs produits sont combinés dans un système, le code de
température le plus défavorable (co de de température le plus
faible) peut être utilisé pour déterminer le code de
température global du système. Les comb inaisons
d'équipements dans le système sont sujettes à inspection pa r
les autorités locales qualifiées au moment de l'installation.
RISQUE D’EXPLOSION –
• Couper le courant ou s'assurer
que l'environnement est classé
non dangereux avant de
débrancher l'équipement.
• Couper le courant ou s'assurer
que l'environnement est classé
non dangereux avant de
débrancher les connecteurs. Fixer
tous les connecteurs externes
reliés à cet équipement à l'aide
de vis, loquets coulissants,
connecteurs filetés ou autres
moyens fournis avec ce produit.
• La substitution de composants
peut rendre cet équipement
inadapté à une utilisation en
environnement de Classe I,
Division 2.
• S'assurer que l'environnement est
classé non dangereux avant de
changer les piles.
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XM Dynamic Measurement Module Terminal Base 5
ATTENTION
WARNING
WARNING
WARNING
WARNING
European Hazardous Location Approval
The following applies when the product bears the Ex Marking.
This equipment is intended for use in potentially explosive atmospheres as defined by
European Union Directive 94/9/EC and has been found to comply with the Essential Health
and Safety Requirements relating to the design and construction of Category 3 equipment
intended for use in Zone 2 potentially explosive atmospheres, given in Annex II to this
Directive.
Compliance with the Essential Health and Safety Requirements has been assured by
compliance with EN 60079-15 and EN 60079-0.
This equipment is not resistant to sunlight or other sources of UV radiation.
This equipment must be mounted in an ATEX certified enclosure with a
minimum ingress protection rating of at least IP54 (as defined in IEC60529) and
used in an environment of not more than Pollution Degree 2 (as defined in IEC
60664-1) when applied in Zone 2 environments. The enclosure must utilize a
tool removable cover or door.
This equipment must be installed in an enclosure providing at least IP54
protection when applied in Zone 2 environments.
This equipment must be used within its specified ratings defined by
Rockwell Automation.
Provision must be made to prevent the rated voltage from being exceeded by
transient disturbances of more than 140% of the rated voltage when applied
in Zone 2 environments.
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6 XM Dynamic Measurement Module Terminal Base
WARNING
WARNING
WARNING
ATTENTION
IMPORTANT
This equipment must be used only with ATEX-certified Allen-Bradley
backplanes.
Secure any external connections that mate to this equipment by using screws,
sliding latches, threaded connectors, or other means provided with this
product.
Do not disconnect equipment unless power has been removed or the area is
known to be nonhazardous.
Prevent Electrostatic Discharge
This equipment is sensitive to electrostatic discharge, which can cause
internal damage and affect normal operation. Follow these guidelines when
you handle this equipment:
• Touch a grounded object to discharge potential static.
• Wear an approved grounding wriststrap.
• Do not touch connectors or pins on component boards.
• Do not touch circuit components inside the equipment.
• Use a static-safe workstation, if available.
• Store the equipment in appropriate static-safe packaging when not in
use.
About the Terminal Base
The 1440-TBS-J terminal base unit is compatible only with
1440-DYN02-01RJ module. Do not attempt to install other XM® modules
on these terminal base units.
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XM Dynamic Measurement Module Terminal Base 7
The 1440-TBS-J uses spring-clamp termination.
1
11
10
9
8
7
2
3
4
5
6
31882-M
Component Identification
1 Locking tab
2 Keyswitch - set to the position required for the installed module
3 Male XM Bus connector
4 96 pin female I/O connector
5 Terminal base unit
6 Locking tab
7, 8, 9 Terminal strips for connecting transducer wiring, common, power
supplies, relays, functional earth ground
10 Mounting holes for panel mounting
11 Female XM Bus connector
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8 XM Dynamic Measurement Module Terminal Base
ATTENTION
ATTENTION
31865
24 V
24 V COM
Supply
XM
®
XM
®
24 V COM
24 V
1
1
1
1
1
1
1
CAN HIGH
BUS V -
DRAIN WIRE
CAN LOW
Termination
resistor
121 ohm, 1%,
1/4W
Class 2
Before You Begin
To effectively use the terminal base, note the following considerations.
Power Requirements
Use a single Class 2 power supply to power the XM modules. Total current
draw through the side connector cannot exceed 3 A. Refer to the specification
for the specific modules for power requirements.
XM Modules with Separate Power Connections
To comply with the CE Low Voltage Directive (LVD), all connections to this
equipment must be powered from a source compliant with the following:
safety extra low voltage (SELV) or protected extra low voltage (PELV).
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Multiple power sources are not allowed.
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XM Dynamic Measurement Module Terminal Base 9
ATTENTION
Wiring Requirements
Use solid or stranded wire. All XM wiring must meet the following
specifications:
• 2.1…0.34 mm² (22…14 AWG) copper conductors without
pretreatment; 8.4 mm² (8 AWG) or 1 in. copper required for
grounding the DIN rail for electromagnetic interference (EMI)
purposes
• Recommended strip length 8 mm (0.31 in.)
• Minimum insulation rating of 300V
• Soldering the conductor is forbidden
• Wire ferrules can be used with stranded conductors; copper ferrules
recommended
Grounding Requirements
Follow these grounding requirements to be sure of safe electrical operating
circumstances and to help avoid potential EMI and ground noise that can
cause unfavorable operating conditions for your XM system.
DIN Rail Grounding
This product is grounded through the DIN rail to chassis ground. Use zinc
plated yellow-chromate steel DIN rail to assure proper grounding. The use of
other DIN rail materials (for example, aluminum or plastic) that can corrode,
oxidize, or are poor conductors, can result in improper or intermittent
grounding. Secure DIN rail to mounting surface approximately every 200 mm
(7.8 in.) and use end-anchors appropriately.
The DIN rail must be connected to a ground bus or grounding electrode
conductor using 8.4 mm² (8 AWG or 1 in.) copper braid. The grounding wire
can be connected to the DIN rail using a DIN Rail Grounding Block.
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10 XM Dynamic Measurement Module Terminal Base
To Earth Ground
8.4 mm² (AWG 8) Wire
Din Rail Grounding Block
Cat. No. 1492-WG10
DIN Rail Grounding Block
24V Common Grounding
The XM system is sourced by a single Class 2 power supply. We recommend
grounding the 24V power to the XM modules.
Transducer Grounding
Be sure that the transducers are electrically isolated from earth ground. Cable
shields must be grounded at one end of the cable, and the other end left
floating or not connected. Where possible, ground the cable shield to the XM
terminal base (Functional Earth terminal) and not at the transducer.
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XM Dynamic Measurement Module Terminal Base 11
31865
24 V
24 V COM
Supply
XM
®
XM
®
24 V COM
24 V
1
1
1
1
1
1
1
CAN HIGH
BUS V -
DRAIN WIRE
CAN LOW
Termination
resistor
121 ohm, 1%,
1/4W
Class 2
Terminating Resistors
The XM Bus operates correctly when there is a terminating resistor at each
end of the XM Bus:
• Terminating resistors must be 121Ω, 1%, 1/4 W.
• When installing the XM ControlNet adapter with XM modules, the
ControlNet adapter has an internal terminating resistor. The other
terminating resistor must be installed at the opposite end of the bus.
A second terminating resistor is installed across the CAN_High and
CAN_Low terminals of the XM module at the other end of the XM
Bus. Refer to
Terminal Assignments on page 16.
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12 XM Dynamic Measurement Module Terminal Base
WARNING
ATTENTION
Position terminal base at a slight angle and hook over the top of the DIN rail.
Install the Terminal Base
The terminal base can be DIN rail or wall/panel mounted.
If you insert or remove the module while backplane power is on, an electrical
arc can occur. This could cause an explosion in hazardous location
installations.
Be sure that power is removed or the area is nonhazardous before proceeding.
Do not remove or replace a terminal base unit while power is applied.
Interruption of the backplane can result in unintentional operation or machine
motion.
Mount on a DIN Rail
Follow these steps to mount the terminal base on the DIN rail.
1. Position the terminal base unit on the 35 x 7.5 mm DIN rail (A) (A-B
pt no. 199-DR1 or 199-DR4) at a slight angle.
B
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A
A
31887-M
XM Dynamic Measurement Module Terminal Base 13
31883-M
2. Slide the terminal base unit over leaving room for the side
connector (B).
3. Hook the lip on the rear of the terminal base onto the top of the DIN
rail, and rotate the terminal base onto the rail.
4. Press down on the ter minal base unit to lock the terminal base on the
DIN rail.
If the terminal base does not lock into place, use a screwdriver or
similar device to open the locking tab, press down on the terminal
base until flush with the DIN rail and release the locking tab to lock
the base in place.
5. Connect the wiring for the terminal base unit as shown under Wiring
later in this document.
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14 XM Dynamic Measurement Module Terminal Base
IMPORTANT
Interconnect Terminal Base Units
Follow the steps below to install another terminal base unit.
Terminal base units are mounted left to right on the DIN rail.
1. Position the terminal base on the 35 x 7.5 mm DIN rail (A).
2. Make certain the side connector (B) is fully retracted into the base
unit.
3. Slide the terminal base unit over tight against the neighboring terminal
base.
Make sure the hook on the terminal base slides under the edge of the
terminal base unit.
4. Press down on the ter minal base unit to lock the terminal base on the
DIN rail.
If the terminal base does not lock into place, use a screwdriver or
similar device to open the locking tab, press down on the terminal
base until flush with the DIN rail and release the locking tab to lock
the base in place.
5. Gently push the side connector into the side of the neighboring
terminal base to complete the backplane connection.
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XM Dynamic Measurement Module Terminal Base 15
40.10
[1.577]
35.51
[1.398]
23.50
[.925]
94.01
[3.701]
Screw hole for
panel/wall
mounting.
Grounding
screw hole
for panel/
wall
mounting.
Panel/Wall Mounting
Installation on a wall or panel consists of:
• laying out the drilling points on the wall or panel.
• drilling the pilot holes for the mounting screws.
• installing the terminal base units and securing them to the wall or
panel.
Follow these steps to install the terminal base on a wall or panel.
1. Lay out the required points on the wall/panel as shown in the drilling
dimension drawing below.
Maintain at least 25.4 mm (1.0 in.) air space around your XM system
installation.
2. Drill the necessary holes for the #6 self-tapping mounting screws.
3. Secure the terminal base unit using two #6 self-tapping screws.
4. To install another terminal base unit, retract the side connector into
the base unit; make certain it is fully retracted.
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16 XM Dynamic Measurement Module Terminal Base
IMPORTANT
IMPORTANT
WARNING
1440-TBS-J
5. Position the terminal base unit up tight against the neighboring
terminal base; make certain the hook on the terminal base slides under
the edge of the terminal base unit.
6. Gently push the side connector into the side of the neighboring
terminal base to complete the backplane connection.
7. Secure the terminal base to the wall with two #6 self-tapping screws.
Wiring
For more wiring connection information, see the XM Dynamic Measurement
Module User Manual, publication ICM-UM002
.
Terminal Assignments
The terminal block assignments are different for different terminal base
units. The following table applies only to the 1440-TBS-J. Refer to the
installation instructions for the specific terminal base unit for its terminal
assignments.
If you connect or disconnect wiring while the field-side power is on, an
electrical arc can occur. This could cause an explosion in hazardous location
installations. Be sure that power is removed or the area is nonhazardous
before proceeding.
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XM Dynamic Measurement Module Terminal Base 17
No. Desc. No. Desc. No Desc.
0 Xdcr 0 (+)
1 Xdcr 0 (-) 17 Xdcr 1 (-) 35 Tach (-)
2 Functional
Earth
3 24V (-) 19 24V (-) 37 Tach 24V (-)
Channel 0
4 24V (+) 20 24V (+) 38 Tach 24V (+)
5 Buf 0 (+) 21 Buf 1 (+) 39 Tach buffer (+)
6 Buf 0 (-) 22 Buf 1 (-) 40 Tach (-)
7 Not connected 23 Not connected 41 Sig Common
8 Not connected 24 Not connected
9 Functional
Earth
10 Not connected 26 Not connected 44 24V in 1
11 Not connected
12 Functional
Earth
13 Not connected 29 CAN_Low 47 Tach (+)
14 Not connected 30 Bus V (-) 48 Tach (-)
15 Functional
Earth
16 Xdcr 1 (+)
18 Functional
Earth
Channel 1
34 Tach (+)
36 Functional
Earth
Tachometer
42 Not connected
25 Functional
43 24V common
Earth
Power
27 CAN_High 45 24V common
28 Shield
46 Tach (-)
XM Bus
Bussed Tach
31 Not connected 49 Not connected
32 Not connected 50 Not connected
33 Not connected 51 Not connected
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18 XM Dynamic Measurement Module Terminal Base
Specifications
XM Dynamic Measurement Terminal Base - 1440-TBS-J
Attribute Value
Enclosure Type Rating None (open-style)
Isolation Voltage Established by installed module
Voltage Ratings
XM Bus
Power Terminals
I/O Terminals
Wire Size
Wiring Category
(1)
North American Temp Code T5
IEC Temp Code T4
(1)
Use this Conductor Category information for planning conductor routing. Refer to Industrial
Automation Wiring and Grounding Guidelines, publication 1770-4.1
Environmental Specifications
24V DC, 3 A max, Class 2/SELV/PELV
24V DC, 3 A, Class 2/SELV/PELV
24V DC, 60 mA, Class 2/SELV/PELV
0.34... 2.1 mm
2
(22...14 AWG) solid or
stranded copper wire rated at 75 °C
(167 °F) or greater, 1.2 mm (3/64 in.)
insulation max, recommended strip length
8 mm (0.31 in.)
Established by installed module
.
Attribute Value
Operating temperature
-20…70 °C (-4…158 °F)
IEC 60068-2-1 (Test Ad, Operating Cold),
IEC 60068-2-2 (Test Bd, Operating Dry Heat),
IEC 60068-2-14 (Test Nb, Operating Thermal
Shock):
Temperature, surrounding air, max 70 °C (158 °F)
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XM Dynamic Measurement Module Terminal Base 19
Environmental Specifications
Attribute Value
Non-operating temperature
IEC 60068-2-1 (Test Ab, Unpackaged
Non-operating Cold),
IEC 60068-2-2 (Test Bb, Unpackaged
Non-operating Dry Heat),
IEC 60068-2-14 (Test Na, Unpackaged
Non-operating Thermal Shock):
Relative humidity
IEC 60068-2-30 (Test Db, Unpackaged Damp
Heat):
Vibration
IEC 60068-2-6 (Test Fc, Operating):
Operating shock
IEC 60068-2-27 (Test Ea, Unpackaged Shock):
Nonoperating shock
IEC 60068-2-27 (Test Ea, Unpackaged Shock):
Emissions
CISPR 11 (IEC 61000-6-4):
ESD Immunity
IEC 61000-4-2:
Radiated RF Immunity
IEC 61000-4-3:
EFT/B Immunity
IEC 61000-4-4:
-40…85 °C (-40…185 °F)
5…95% noncondensing
5 g @ 10…500 Hz
15 g
20 g
Class A
6 kV contact discharges
8 kV air discharges
10V/m with 1 kHz sine-wave 80% AM
from 80…2000 MHz
10V/m with 200 Hz 50% Pulse 100% AM
at 900 MHz
10V/m with 200 Hz 50% Pulse 100% AM
at 1890 MHz
3V/m with 1 kHz sine-wave 80% AM from
2000…2700 MHz
±4 kV at 5 kHz on power ports
±2 kV at 5 kHz on signal and shielded ports
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20 XM Dynamic Measurement Module Terminal Base
Environmental Specifications
Attribute Value
Surge Transient Immunity
IEC 61000-4-5:
Conducted RF Immunity
IEC 61000-4-6:
±1 kV line-line (DM) and ±2 kV line-earth
(CM) on power ports
±1 kV line-line (DM) and ±2 kV line-earth
(CM) on signal ports
±2 kV line-earth (CM) on shielded ports
10V rms with 1 kHz sine-wave 80% AM
from 150 kHz…80 MHz
Certifications
Certifications
(when product is marked)
c-UL-us UL Listed Industrial Control Equipment, certified for US and
CE European Union 2004/108/EC EMC Directive, compliant
C-Tick Australian Radiocommunications Act, compliant with:
Ex European Union 94/9/EC ATEX Directive, compliant with:
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(1)
ICM-IN003D-EN-P - March 2013
Description
Canada. See UL File E65584.
UL Listed for Class I, Division 2 Group A,B,C,D Hazardous
Locations, certified for U.S. and Canada. See UL File
E194810.
with:
• EN 61326-1; Meas./Control/Lab., Industrial
Requirements
• EN 61000-6-2; Industrial Immunity
• EN 61000-6-4; Industrial Emissions
• EN 61131-2; Programmable Controllers (Clause 8,
Zone A & B)
• AS/NZS CISPR 11; Industrial Emissions
• EN 60079-15; Potentially Explosive Atmospheres,
Protection "n" (II 3 G Ex nA IIC T4X Gc)
• EN 60079-0; General Requirements (Zone 2)
Certifications
XM Dynamic Measurement Module Terminal Base 21
Certifications
(1)
(when product is marked)
Description
KC Korean Registration of Broadcasting and Communications
Equipment, compliant with:
• Article 58-2 of Radio Waves Act, Clause 3
(1)
See the Product Certification link at http://www.ab.com for Declarations of Conformity, Certificates,
and other certification details.
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22 XM Dynamic Measurement Module Terminal Base
Additional Resources
These documents contain additional information concerning related products
from Rockwell Automation.
Resource Description
XM Monitoring Modules Specifications
Technical Data, publication 1440-TD001
Dynamic Measurement Module Installation
Instructions, publication ICM-IN002
Dynamic Measurement Module User
Manual, publication ICM-UM002
XM ControlNet Adapter Installation
Instructions, publication ICM-IN001
XM ControlNet Adapter User Manual,
publication ICM-UM001
Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1
Product Certifications website,
http://www.ab.com
Provides specifications for the 1440 series
of Allen-Bradley® monitoring modules.
Provides information about mounting the
Dynamic Measurement module and
technical specifications.
Provides details about how to install, wire
and use the Dynamic Measurement module.
Provides details about how to install and
wire the adapter, and adapter technical
specifications.
Provides details about how to install, wire
and configure the adapter.
Provides general guidelines for installing a
Rockwell Automation® industrial system.
Provides declarations of conformity,
certificates, and other certification details.
You can view or download publications at
http://www.rockwellautomation.com/literature
. To order paper copies of
technical documentation, contact your local Allen-Bradley distributor or
Rockwell Automation sales representative.
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Notes:
XM Dynamic Measurement Module Terminal Base 23
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Rockwell Otomasyon Ticaret A.Ş., Kar Plaza İş Merkezi E Blok Kat:6 34752 İçerenköy, İstanbul, Tel: +90 (216) 5698400
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/
technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we
offer TechConnect support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit http://www.rockwellautomation.com/support/
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting
your product up and running.
United States or Canada 1.440.646.3434
Outside United States or
Canada
Use the Worldwide Locator
http://www.rockwellautomation.com/support/americas/phone_en.html
contact your local Rockwell Automation representative.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.
United States
Outside United States
Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor to complete
the return process.
Please contact your local Rockwell Automation representative for the return
procedure.
, you can find technical manuals, a knowledge base of FAQs,
.
at
, or
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication RA-DU002
http://www.rockwellautomation.com/literature/
Allen-Bradley, Rockwell Software, Rockwell Automation, TechConnect, and XM are trademarks of Rockwell Automation, Inc.
Trad emarks not belonging to Rockwell Automation are property of their respective companies.
.
Publication ICM-IN003D-EN-P - March 2013 PN-183313
Supersedes Publication ICM-IN003C-EN-P - June 2011 Copyright © 2013 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
available at
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