Rockwell Automation 1440-TB-H XM-947 User Manual

XM-947 Dynamic Vibration
Terminal Base

Catalog Number 1440-TB-H

Installation Instructions

For information about See page

Important User Information 2
Safety Approvals 4
Power Requirements 6
Interconnect Limit 7
Wiring Requirements 7
Grounding Requirements 8
Mounting on the DIN Rail 12
Wiring 14
Agency Certification 21
Specifications 22

2 XM-947 Dynamic Vibration Terminal Base

WARNING

IMPORTANT

ATTENTION

SHOCK HAZARD

BURN HAZARD

Important User Information

Solid state equipment has operational characteristics differing from those of electromechanical
equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls
(Publication SGI-1.1 available from your local Rockwell Automation sales office or online at

http://literature.rockwellautomation.com

equipment and hard-wired electromechanical devices. Because of this difference, and also because of
the wide variety of uses for solid state equipment, all persons responsible for applying this equipment
must satisfy themselves that each intended application of this equipment is acceptable.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the
many variables and requirements associated with any particular installation, Rockwell Automation, Inc.
cannot assume responsibility or liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

Identifies information about practices or circumstances that can cause an explosion in
a hazardous environment, which may lead to personal injury or death, property
damage, or economic loss.

Identifies information that is critical for successful application and understanding of
the product.

) describes some important differences between solid state

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Identifies information about practices or circumstances that can lead to personal
injury or death, property damage, or economic loss. Attentions help you identify a
hazard, avoid a hazard and recognize the consequences.

Labels may be on or inside the equipment (for example, drive or motor) to alert people
that dangerous voltage may be present.

Labels may be on or inside the equipment (for example, drive or motor) to alert people
that surfaces may reach dangerous temperatures.

XM-947 Dynamic Vibration Terminal Base 3

ATTENTION

ATTENTION

Environment and Enclosure

This equipment is supplied as “open type” equipment. It must be mounted
within an enclosure that is suitably designed for those specific environmental
conditions that will be present, and appropriately designed to prevent persona l
injury resulting from accessibility to live parts. The interior of the enclosure
must be accessible only by the use of a tool. Subsequent sections of this
publication may contain additional information regarding specific enclosure
type ratings that are required to comply with certain product safety
certifications.
See NEMA Standards publication 250 and IEC publication 60529, as
applicable, for explanations of the degrees of protection provided by different
types of enclosures.

Preventing Electrostatic Discharge

This equipment is sensitive to electrostatic discharge, which can cause
internal damage and affect normal operation. Follow these guidelines when
you handle this equipment:

• Touch a grounded object to discharge potential static.

• Wear an approved grounding wriststrap.

• Do not touch connectors or pins on component boards.

• Do not touch circuit components inside the equipment.

• If available, use a static-safe workstation.

• When not in use, keep modules in appropriate static-safe packaging.

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4 XM-947 Dynamic Vibration Terminal Base

WARNING

AVERTISSEMENT

Safety Approvals

The following information applies when
operating this equipment in hazardous
locations.

Products marked "CL I, DIV 2, GP A, B, C, D" are suitable for
use in Class I Division 2 Groups A, B, C, D, Hazardous
Locations and nonhazardous locations only. Each product is
supplied with markings on the rating na meplate indicating
the hazardous location temperature code. When
combining products within a system, the most adverse
temperature code (lowest "T" number) m ay be used to help
determine the overall temperature code of the system.
Combinations of equipment in your system are subject to
investigation by the local Authorit y Having Jurisdiction at
the time of installation.

EXPLOSION HAZARD -

• Do not disconnect eq uipment unless
power has been removed or the
area is known to be nonhazardous.

• Do not disconnect connections to
this equipment unless power has
been removed or the area is known
to be nonhazardous. Secure any
external connections that mate to
this equipment by using screws,
sliding latches, threaded
connectors, or other means
provided with this product.

• Substitution of components may
impair suitability for Class I,
Division 2.

• If this product contains batteries,
they must only be changed in an
area known to be nonhazardous.

Informations sur l’utilisation de cet
équipement en environnements dangereux.

Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne
conviennent qu'à une utilisation en environnements de
Classe I Division 2 Groupes A, B, C, D dangereux et non
dangereux. Chaque produit est livré avec des marqua ges sur
sa plaque d'identification qui indiquent le code de
température pour les environnement s dangereux. Lorsque
plusieurs produits sont combinés dans un système, le code de
température le plus défavorable (co de de température le plus
faible) peut être utilisé pour déterminer le code de
température global du système. Les comb inaisons
d'équipements dans le système sont sujettes à inspection pa r
les autorités locales qualifiées au moment de l'installation.

RISQUE D’EXPLOSION –

• Couper le courant ou s'assurer
que l'environnement est classé
non dangereux avant de
débrancher l'équipement.

• Couper le courant ou s'assurer
que l'environnement est classé
non dangereux avant de
débrancher les connecteurs. Fixer
tous les connecteurs externes
reliés à cet équipement à l'aide
de vis, loquets coulissants,
connecteurs filetés ou autres
moyens fournis avec ce produit.

• La substitution de composants
peut rendre cet équipement
inadapté à une utilisation en
environnement de Classe I,
Division 2.

• S'assurer que l'environnement est
classé non dangereux avant de
changer les piles.

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XM-947 Dynamic Vibration Terminal Base 5

IMPORTANT

Wiring to or from this device, which enters or leaves the system enclosure,
must utilize wiring methods suitable for Class I, Division 2 Hazardous
Locations, as appropriate for the installation in accordance with the product
drawings as indicated in the following table.

Model Catalog Number Haz Location Drawings*

w/o Barriers w/ Barriers

XM-120 1440-VST0201RA
XM-121 1440-VLF0201RA
XM-122 1440-VSE0201RA
XM-123 1440-VAD0201RA
XM-160 1440-VDRS0600RH
XM-161 1440-VDRS0606RH
XM-162 1440-VDRP0600RH
XM-220 1440-SPD0201RB 48640-HAZ 48641-HAZ
XM-320 1440-TPS0201RB 48238-HAZ 48239-HAZ
XM-360 1440-TPR0600RE
XM-361 1440-TUN0600RE
XM-361 1440-TTC0600RE
XM-440 1440-RMA0004RC 48240-HAZ N/A
XM-441 1440-REX0004RD 48241-HAZ N/A
XM-442 1440-REX0304RG 48642-HAZ N/A
* Drawings are available on the included CD

48178-HAZ 48179-HAZ

51263-HAZ 51264-HAZ

48295-HAZ 48299-HAZ

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6 XM-947 Dynamic Vibration Terminal Base

IMPORTANT

European Zone 2 Certification

If appropriately marked, this equipment is intended for use in potentially explosive
atmospheres as defined by European Union Directive 94/9/CE.

Compliance with the Essential Health and Safety Requirements has been assured by
compliance with EN 50021 (1999).

Observe the following additional Zone 2 certification requirements:

• This equipment is not resistant to sunlight or other sources of UV

radiation.

• The secondary of a current transformer shall not be open–circuited.

• The marking “ALCR” is to be considered “as applicable” to individual

products.

• Equipment of lesser Enclosure Type Rating must be installed in an

enclosure providing at least IP54 protection when applied in Class I,
Zone 2 environments.

• This equipment must be powered by energy limited associated

equipment as defined in EN 50021 when applied in Class I, Zone 2
environments.

• Provision shall be made to prevent the rated voltage from being

exceeded by transient disturbances of more than 40% when applied in
Class I, Zone 2 environments.

Power Requirements

Power Supply

Requires a 24Vdc (±10%) power source per the following table.

XM Power Supply Requirements

Listed Class 2 rated supply, or

Protection

Output Voltage 24Vdc ± 10%

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Fused* ITE Listed SELV supply, or
Fused* ITE Listed PELV supply

XM-947 Dynamic Vibration Terminal Base 7

TIP

Output Power 100 Watts Maximum (~4A @ 24Vdc)
Static Regulation ± 2%
Dynamic Regulation ± 3%
Ripple < 100mVpp
Output Noise Per EN50081-1
Overshoot < 3% at turn-on, < 2% at turn-off
Hold-up Time As required (typically 50mS at full rated load
* When a fused supply is used the fuse must be a 5 amp, listed, fast acting fuse such as

provided by Allen-Bradley part number 1440-5AFUSEKIT.

Refer to the specifications for the specific module for power consumption
and other requirements.

See XM Power Supply Solutions application technique, publication
ICM-AP005A-EN-E, for additional details.

Interconnect Limit

Total current draw through the side connector cannot exceed 3A. A separate
power connection is necessary if the total current draw of the interconnecting
modules is greater than 3A.

If the total current draw for a row of modules is greater than 3A, consider
connecting power to a module near the center of the rail, rather than at a
module on either end. Insure that there is less than 3A load in either direction
from the module where power is connected.

Wiring Requirements

Use solid or stranded wire. All XM wiring should meet the following
specifications:

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8 XM-947 Dynamic Vibration Terminal Base

ATTENTION

• 14 to 22 AWG copper conductors without pretreatment; 8 AWG
required for grounding the DIN rail for electromagnetic interference
(emi) purposes

• Recommended strip length 8 millimeters (0.31 inches)

• Minimum insulation rating of 300V

• Soldering the conductor is forbidden

• Wire ferrules can be used with stranded conductors; copper ferrules
recommended

See the XM Documentation and Configuration Utility CD for Hazardous
Locations installation drawings. The XM Documentation and Configuration
Utility CD is packaged with the XM modules.

Grounding Requirements

Use these grounding requirements to ensure safe electrical operating
circumstances, and to help avoid potential emi and ground noise that can
cause unfavorable operating conditions for your XM system.

DIN Rail Grounding

The XM modules make a chassis ground connection through the DIN rail.
The DIN rail must be connected to a ground bus or grounding electrode
conductor using 8 AWG or 1 inch copper braid. See illustration on the
following page.

Use zinc-plated, yellow-chromated steel DIN rail (Allen-Bradley part no.
199-DR1 or 199-DR4) or equivalent to assure proper grounding. Using other
DIN rail materials (e.g. aluminum, plastic, etc.), which can corrode, oxidize, or
are poor conductors can result in improper or intermittent platform
grounding.

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XM System DIN Rail Grounding

Power
Supply

DYNAMIC MEASUREMENT

1440-VST02-01RA

DYNAMIC MEASUREMENT

1440-VST02-01RA

POSITION

1440-TSP02-01RB

MASTER RELAY

1440-RMA00-04RC

EXPANSION RELAY

1440-REX00-04RD

EXPANSION RELAY

1440-REX00-04RD

EXPANSION RELAY

1440-REX00-04RD

EXPANSION RELAY

1440-REX00-04RD

Power
Supply

DYNAMIC MEASUREMENT

1440-VST02-01RA

DYNAMIC MEASUREMENT

1440-VST02-01RA

EXPANSION RELAY

1440-REX00-04RD

EXPANSION RELAY

1440-REX00-04RD

1

1

XM-947 Dynamic Vibration Terminal Base 9

1 Use 14 AWG wire.

The grounding wire can be connected to the DIN rail using a DIN Rail
Grounding Block (see illustration below).

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10 XM-947 Dynamic Vibration Terminal Base

IMPORTANT

IMPORTANT

DIN Rail Grounding Block

24V Common Grounding

24V to the XM module must be grounded. When two or more power supplies
power the XM system, ground the 24 V Commons at a single point, such as
the ground bus bar.

If it is not possible or practical to ground the -24Vdc supply, then it is
possible for the system to be installed and operate ungrounded. However, if
installed ungrounded then the system must not be connected to a ground
through any other circuit unless that circuit is isolated externally.
Connecting a floating system to a non-isolated ground could result in
damage to the XM module(s) and/or any connected device. Also, operating
the system without a ground may result in the system not performing to the
published specifications regards measurement accuracy and
communications speed, distance or reliability.

The 24V Common and Signal Common terminals are internally connected.
They are isolated from the Chassis terminals unless they are connected to
ground as described in this manual. See Wiring on
assignments.

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page 14 for terminal

XM-947 Dynamic Vibration Terminal Base 11

ATTENTION

To
Ground
Bus

Transducer Grounding

Make certain the transducers are electrically isolated from earth ground. Cable
shields must be grounded at one end of the cable, and the other end left
floating or not connected. It is recommended that where possible, the cable
shield be grounded at the XM terminal base (Chassis terminal) and not at the
transducer.

DeviceNet Grounding

The DeviceNet network is functionally isolated and must be referenced to
earth ground at a single point. XM modules can not be used with an external
DeviceNet power supply. Connect DeviceNet V- to earth ground at one of
the XM modules, as shown in the illustration below.

Grounded DeviceNet V- at XM Module

Use of a separate DeviceNet power supply is not permitted. See Application
Technique “XM Power Supply Solutions”, publication ICM-AP005A-EN-E, for
guidance in using XM with other DeviceNet products.

For more information on the DeviceNet installation, refer to the ODVA
Planning and Installation Manual - DeviceNet Cable System, which is
available on the ODVA web site (http://www.odva.org).

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12 XM-947 Dynamic Vibration Terminal Base

ATTENTION

Position terminal base at a slight angle and hook over the top of the DIN rail.

Mounting on the DIN Rail

You can also mount the terminal base to a grounded mounting plate. Refer to
the XM Module User Guide for details.

The XM-947 makes a chassis ground connection through the DIN rail. Use zinc
plated, yellow chromated steel DIN rail to assure proper grounding. Using
other DIN rail materials (e.g. aluminum, plastic, etc.) which can corrode,
oxidize or are poor conductors can result in improper or intermittent platform
grounding.

1. Position the terminal base unit on the 35 x 7.5mm DIN rail (A) (A-B
pt no. 199-DR1 or 199-DR4) at a slight angle.

2. Slide the terminal base unit over leaving room for the side
connector (B).

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XM-947 Dynamic Vibration Terminal Base 13

IMPORTANT

3. Hook the lip on the rear of the terminal base onto the top of the DIN
rail, and rotate the terminal base onto the rail.

4. Press down on the ter minal base unit to lock the terminal base on the
DIN rail. If the terminal base does not lock into place, use a
screwdriver or similar device to open the locking tab, press down on
the terminal base until flush with the DIN rail and release the locking
tab to lock the base in place.

5. Connect the wiring for the XM-947 terminal base unit as shown

Wiring later in this document.

under

Interconnecting Terminal Base Units

Follow the steps below to install another terminal base unit.

Terminal base units are mounted left to right on the DIN rail.

1. Position the terminal base on the 35 x 7.5mm DIN rail (A).

2. Make certain the side connector (B) is fully retracted into the base
unit.

3. Slide the terminal base unit over tight against the neighboring terminal
base. Make sure the hook on the terminal base slides under the edge
of the terminal base unit.

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14 XM-947 Dynamic Vibration Terminal Base

IMPORTANT

4. Press down on the ter minal base unit to lock the terminal base on the
DIN rail. If the terminal base does not lock into place, use a
screwdriver or similar device to open the locking tab, press down on
the terminal base until flush with the DIN rail and release the locking
tab to lock the base in place.

5. Gently push the side connector into the side of the neighboring
terminal base to complete the backplane connection.

Wiring

For more wiring connection information, refer to the XM
Module User Guide.

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XM-947 Dynamic Vibration Terminal Base 15

WARNING

ATTENTION

Terminal Assignments

EXPLOSION HAZARD

Do not disconnect equipment unless power has been removed
or the area is known to be nonhazardous.

Do not disconnect connections to this equipment unless power
has been removed or the area is known to be nonhazardous.
Secure any external connections that mate to this equipment by
using screws, sliding latches, threaded connectors, or other
means provided with this product.

The terminal block assignments are different for different
terminal base units. The following tables apply only to the
XM-947. Refer to the installation instructions for the specific
terminal base unit for its terminal assignments.

XM-160 Direct Vibration Module Terminal Assignments

No. Description No. Description

0 Chassis 26 Channel 4 Buffer Out
1 Chassis 27 Channel 5 Signal In
2 Chassis 28 Channel 5 Buffer Out
3 Signal Common 29 Channel 6 Signal In
4 Signal Common 30 Channel 6 Buffer Out
5 Signal Common 31 No Connection
6 Signal Common 32 No Connection
7 Signal Common 33 No Connection
8 Signal Common 34 No Connection
9 Signal Common 35 No Connection
10 Signal Common 36 No Connection
11 Signal Common 37 +24V In
12 Signal Common 38 24V Common

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16 XM-947 Dynamic Vibration Terminal Base

IMPORTANT

No. Description No. Description

13 Signal Common 39 Reserved
14 Signal Common 40 No Connection
15 Chassis 41 Chassis
16 No Connection 42 Chassis
17 No Connection 43 Chassis
18 No Connection 44 CAN_High (white wire)
19 Channel 1 Signal In 45 CAN_Low (blue wire)
20 Channel 1 Buffer Out 46 CAN Shield (bare wire)
21 Channel 2 Signal In 47 DeviceNet V (+) (red wire) (Optional,

22 Channel 2 Buffer Out 48 DeviceNet V (-) (black wire)
23 Channel 3 Signal In 49 No Connection
24 Channel 3 Buffer Out 50 No Connection
25 Channel 4 Signal In 51 No Connection

The DeviceNet power circuit through the XM module interconnect, which is
rated at only 300mA, is not intended or designed to power DeviceNet loads.
Doing so could damage the module or terminal base.

see IMPORTANT note below)

To preclude this possibility, even unintentionally, it is recommended that
DeviceNet V+ be left unconnected.

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XM-947 Dynamic Vibration Terminal Base 17

XM-161 Direct Vibration with 4-20mA Module Terminal Assignments

No. Description No. Description

0 Chassis 26 Channel 4 Buffer Out
1 Chassis 27 Channel 5 Signal In
2 Chassis 28 Channel 5 Buffer Out
3 Signal Common 29 Channel 6 Signal In
4 Signal Common 30 Channel 6 Buffer Out
5 Signal Common 31 Channel 4 4-20mA Out (+)
6 Signal Common 32 Channel 5 4-20mA Out (+)
7 Signal Common 33 Channel 6 4-20mA Out (+)
8 Signal Common 34 Channels 1...3 4-20mA V+
9 Signal Common 35 Channels 1...3 4-20mA V+
10 Signal Common 36 Relay Reset
11 Signal Common 37 +24V In
12 Signal Common 38 24V Common
13 Signal Common 39 Reserved
14 Signal Common 40 No Connection
15 Chassis 41 Chassis
16 Channel 1 4-20mA Out (+) 42 Chassis
17 Channel 2 4-20mA Out (+) 43 Chassis
18 Channel 3 4-20mA Out (+) 44 CAN_High (white wire)
19 Channel 1 Signal In 45 CAN_Low (blue wire)
20 Channel 1 Buffer Out 46 CAN Shield (bare wire)
21 Channel 2 Signal In 47 DeviceNet V (+) (red wire) (Optional,

see IMPORTANT note below)
22 Channel 2 Buffer Out 48 DeviceNet V (-) (black wire)
23 Channel 3 Signal In 49 Setpoint Multiplier

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18 XM-947 Dynamic Vibration Terminal Base

IMPORTANT

No. Description No. Description

24 Channel 3 Buffer Out 50 Channels 4...6 4-20mA V+
25 Channel 4 Signal In 51 Channels 4...6 4-20mA V+

The DeviceNet power circuit through the XM module interconnect, which is
rated at only 300mA, is not intended or designed to power DeviceNet loads.
Doing so could damage the module or terminal base.

To preclude this possibility, even unintentionally, it is recommended that
DeviceNet V+ be left unconnected.

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XM-947 Dynamic Vibration Terminal Base 19

XM-162 Direct Vibration with Power Module Terminal Assignments

No Description No. Description

0 Chassis 26 Channel 4 Buffer Out
1 Chassis 27 Channel 5 Signal In
2 Chassis 28 Channel 5 Buffer Out
3 Signal Common 29 Channel 6 Signal In
4 Signal Common 30 Channel 6 Buffer Out
5 Signal Common 31 Channels 4...6 -24V Prox Probe Power
6 Signal Common 32 Channels 4...6 -24V Prox Probe Power
7 Signal Common 33 Channels 4...6 -24V Prox Probe Power
8 Signal Common 34 Circuit Ground
9 Signal Common 35 Circuit Ground
10 Signal Common 36 Relay Reset
11 Signal Common 37 +24V In
12 Signal Common 38 24V Common
13 Signal Common 39 Reserved
14 Signal Common 40 No Connection
15 Chassis 41 Chassis
16 Channels 1...3 -24V Prox Probe Power 42 Chassis
17 Channels 1...3 -24V Prox Probe Power 43 Chassis
18 Channels 1...3 -24V Prox Probe Power 44 CAN_High (white wire)
19 Channel 1 Signal In 45 CAN_Low (blue wire)
20 Channel 1 Buffer Out 46 CAN Shield (bare wire)
21 Channel 2 Signal In 47 DeviceNet V (+) (red wire) (Optional,

see IMPORTANT note below)
22 Channel 2 Buffer Out 48 DeviceNet V (-) (black wire)
23 Channel 3 Signal In 49 Setpoint Multiplier

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20 XM-947 Dynamic Vibration Terminal Base

IMPORTANT

No Description No. Description

24 Channel 3 Buffer Out 50 Circuit Ground
25 Channel 4 Signal In 51 Circuit Ground

The DeviceNet power circuit through the XM module interconnect, which is
rated at only 300mA, is not intended or designed to power DeviceNet loads.
Doing so could damage the module or terminal base.

To preclude this possibility, even unintentionally, it is recommended that
DeviceNet V+ be left unconnected.

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XM-947 Dynamic Vibration Terminal Base 21

Agency Certification (when product marked)

UL UL Listed for Ordinary Locations
UL UL Listed for Class I, Division 2 Group A, B, C, and D Hazardous Locations
CSA CSA Certified Process Control Equipment
CSA CSA Certified Process Control Equipment for Class I, Division 2 Group A, B, C,

and D Hazardous Locations

2

EEX

CE

C-Tick2

2 See the Product Certification link at www.rockwellautomation.com for Declarations of Conformity,

European Union 94/9/EEC ATEX Directive, compliant with EN 50021; Potentially
Explosive Atmospheres, Protection “n”

2

European Union 89/336/EEC EMC Directive

Australian Radiocommunications Act, compliant with:

AS/NZS 2064, Industrial Emissions

Certificates and other certification details.

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22 XM-947 Dynamic Vibration Terminal Base

Specifications

The following table lists the technical specifications for the XM-947 Dynamic
Vibration Terminal Base.

Product Feature Specification

Power

Supply Voltage

+18 to +32V dc

XM-160 and XM-162 Modules

XM-161 Module

Environmental

Operating Temperature

Storage Temperature

Relative Humidity

Physical

Dimensions

Terminal Screw Torque

Maximum current: 190 mA @ 24V dc
Maximum Power Dissipation: 4.56 Watts @ 24V dc
(4.3 Watts @ 18V dc, 4.9 Watts @ 32V dc)

Maximum current: 310 mA @ 24V dc
Maximum Power Dissipation: 7,44 Watts @ 24V dc
(7 Watts @ 18V dc, 8 Watts @ 32V dc)

-20 to +65°C (-4 to +149°F)

-40 to +85°C (-40 to +185°F)

95% non-condensing

3.875 W x 3.75 D x 2.25 H inches

9.48 W x 9.53 D x 5.72 H centimeters

7 pound-inches (0.6 Nm)

Note: Power specification is with module installed.

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XM-947 Dynamic Vibration Terminal Base 23

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Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://www.rockwellautomation.com/support/

technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration, and troubleshooting, we
offer TechConnect support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit http://www.rockwellautomation.com/support/

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting
your product up and running.

United States or Canada 1.440.646.3434
Outside United States or

Canada

Use the Worldwide Locator

http://www.rockwellautomation.com/support/americas/phone_en.html

contact your local Rockwell Automation representative.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.

United States Contact your distributor. You must provide a Customer Support case number

Outside United States Please contact your local Rockwell Automation representative for the return

(call the phone number above to obtain one) to your distributor to complete
the return process.

procedure.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication RA-DU002

http://literature.rockwellautomation.com

, you can find technical manuals, a knowledge base of FAQs,

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at

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, available at

, or

Allen-Bradley, Rockwell Software, Rockwell Automation, and XM are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

Publication GMSI10-IN027A-EN-P - May 2010 PN-71172

Supersedes Publication GMSI10-UM027A-EN-E - January 2006 Copyright © 2010 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.