Robin HV, CV, C01410, C01300, C01400 User Manual

Manual

Robin HV / Robin CV

Software version 3 or higher

Version: 3.0.1 Eng
Date: 29-07-2014

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Manual Robin HV / Robin CV ENG - v. 3.0.1

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About this manual

This manual describes mounting, installation and programming of the Robin HV and the Robin CV.

The Robin HV and the Robin CV both have unique specifications and functions. These functions will
be marked as Robin HV or Robin CV only.

This manual is intended for software version 3.0.0 and higher. You can update the software of
the Robin HV or Robin CV to the latest version. For instructions on updating see page 55 of this
manual.

This manual applies to Robin HV and Robin CV devices with part no.: C01400, C01410 and
C01300.

If you have any questions after reading this manual, please contact us
at:

 website: www.robin.nl
 support website: support.robin.nl
 e-mail: [e-mail]
 phone: + 31 72 534 64 26

Robin Telecom Development

The Robin HV and Robin CV are the newest additions to the product portfolio of Robin Telecom
Development. It has the same quality and ease of use as the Robin SmartView door phone.
They all share the integration of the SIP protocol for video and audio in one device. That makes
these cameras unique. They combine advanced camera features with full phone functionality and
can be connected to almost every SIP telephony environment available.

We are aware that the latest IP technology offers many possibilities.
As a result, we continually strive to modernise our IP products based on feedback we receive from
our customers.
The Robin HV and the Robin CV are a logical development of the Robin SV.

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Table of Contents

1 Introduction 5

1.1 Robin HV and Robin CV 5

2. Mounting the Robin HV 8

2.1 Box contents 8

2.2 Installation dimensions 8

2.3 Tools and materials required for mounting 9

2.4 Mounting instructions 9

2.5 Connecting the Robin HV 10

3 Mounting the CV 11

3.1 Box contents 11

3.2 Dimensions 11

3.3 Tools and materials required for mounting 12

3.4 Mounting instructions 12

3.5 Connecting the Robin CV 13

4 System installation 14

4.1 Requirements prior to installation 14

4.2 Connecting the Robin to a network 14

5 Configuration 16

5.1 Logging in to the Robin CV or Robin HV 16

5.2 Configuration of the Robin CV and Robin HV 18

5.2.1 Telephony 19

5.2.1.1 Telephony / SIP 19

5.2.1.2 Telephony / Phonebook 22

5.2.1.3 Telephony / Call settings 25

5.2.1.4 Telephony / Call log 27

5.2.1.5 Telephony / Control 28

5.2.2 Audio 29

5.2.2.1 Audio / Settings 29

5.2.2.2 Audio / Detection 30

5.2.3 Video 31

5.2.3.1 Video / Live 31

5.2.3.2 Video / H.264 32

5.2.3.3 Video / Settings 32

5.2.3.4 Video / AGC 35

5.2.3.5 Video / Overlay 36

5.2.3.6 Video / Motion 37

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5.2.4 Network 38

5.2.4.1 Network / Status 38

5.2.4.2 Network / Settings 39

5.2.4.3 Network / HTTP 41

5.2.4.4 Network / Mail 42

5.2.4.5 Network / NAT 44

5.2.4.6 Network / RTSP 45

5.2.5 System 46

5.2.5.1 System / Device 46

5.2.5.2 System / Clock 48

5.2.5.3 System / Events 49

5.2.5.4 System / Security 52

5.2.5.5 System / Recording 53

5.2.5.6 System / Schedules 54

5.2.5.7 System / Software 55

5.2.5.8 System / Streams 56

5.2.5.9 System / Switch 57

5.2.5.10 System / Info 59

5.2.5.11 System / Debug 60

5.2.5.12 System / Logs 62

6 Support 63

7 List of key words 64

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1 Introduction

1.1 Robin HV and Robin CV

Integrated functions

The Robin HV and the Robin CV are unique cameras. They are not only equipped with all modern
IP camera functionality, but they also feature the SIP protocol for full phone functionality. The
cameras are capable of initiating and answering phone calls, so making video calls between the
camera and a video capable phone are easy. The highlights of the cameras are:

 Telephone device with audio and video SIP support
 High-Definition, full-color camera with a 70 degree lens for the Robin CV and a wide-angle

lens for the Robin HV
 The HV is equipped with 4 hardware input contacts
 Advanced event mechanism
 Security camera with movement- and audio detection
 Free programmable warning LED
 Remote controllable and configurable through HTTP-commands
 RTSP streaming (audio and video)

Easy to install

The Robin HV can be easily mounted in a dropped ceiling. With the addition of an optional
mounting case the camera can also be mounted to a wall or a conventional ceiling.

The Robin CV is equipped with a easy to use ceiling- / wall mount and can be fitted almost
everywhere.

SIP communication

The Robin SV uses the Session Initiation Protocol (SIP). This means that the entrance door unit
can be connected to any business telephone exchange (PBX) or VoIP devices that supports the SIP
protocol. To check compatibility please see the compatibility chart on the supplied USB drive or on
our support website: http://support.robin.nl.

Relay switches

The embedded potential free relay switches Robin CV (1x) and Robin HV (2x) can be used to
switch external hardware. The switches can be used to open a door, a gate or a barrier, switch
lights, external ringers etc.

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Built-in phone

Both the Robin CV and Robin HV feature a built-in SIP phone. By using a VoIP provider or PBX that
supports the SIP protocol these cameras can setup calls or can be called using a (video)phone. A
real-time audio-video connection between the phone and the camera can established that way. The
Robin cameras feature build-in speakers and microphones to make two way audio possible.

High-Definition video quality

The build-in camera of the Robin CV and Robin HV is capable of displaying the video image in
High-Definition (introduced in software version 3). The image can be set to an aspect ratio of 4x3
or 16x9.

High-quality sound reproduction

The integrated concept means that there are no ‘converters’ which distort sound quality.
Consequently, the Robin CV and Robin HV offer exceptionally good sound quality, without echo or
interference.
The audio of the Robin CV and Robin HV can also be configured as ‘half duplex’ , which will boost
the volume output and the microphone sensitivity.

Security camera function

The built-in security camera is a unique feature of the Robin. The built-in camera in the Robin
operates as a simple camera, allowing you to see who is at the door.
However, it can also function as a security camera. When the Robin detects movement, it starts to
record the video image and sound. In the event of a break-in (or attempted break-in), this feature
provides perfect video registration of the perpetrators.

No separate power supply

The Robin CV and Robin HV are both powered via ’Power-over-Ethernet‘ (PoE IEEE 802.3af).
This eliminates the need for a separate power supply; connection to a PoE network switch or
Midspan is all that is necessary.

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Web-based configuration

The Robin CV and Robin HV can be configured on a PC or Mac via a web browser (e.g. Firefox,
Chrome, Safari). Using a web browser, modification of all the settings for the Robin is easy,
regardless of the physical location of the Robin. You can also watch the live video image of the
Robin.

Compatible with WEBRelay

The Robin CV and Robin HV are compatible with an external IP relays, the WEBRelay Quad-LS.
This external device is equipped with 4 build-in relays and can be connected to the LAN.
The ‘Events’ mechanism in the Robin can control the 4 relays (page. 42).

Four build-in hardware inputs

The Robin HV features four separate hardware inputs. You can connect external triggers, such as:
fire alarms, panic buttons, external sensors etc.

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2. Mounting the Robin HV

2.1 Box contents

 The Robin HV
 USB stick with the manuals and the ‘Robin Discovery Utility’ software
 Anti-theft Allen key
 Tool for adjusting the focus

2.2 Installation dimensions

The installation dimensions of the Robin HV are:

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2.3 Tools and materials required for mounting

The following are required when mounting the Robin HV:

 Core drill, 152 mm in diameter
 Anti-theft Allen key (supplied)

2.4 Mounting instructions

Follow the step-by-step plan described below for problem-free mounting of the Robin HV.

Step-by-step plan:

1. Remove the ceiling plate that will be used for mounting the Robin HV from the ceiling

2. Using the core drill, drill a hole in the ceiling plate

3. Check if the housing of the Robin HV fits the hole in the ceiling plate

4. Fit the modified ceiling plate back in the ceiling and make sure the Ethernet cable can be
reached through the hole

5. Connect the Ethernet cable to the Robin HV.

6. Optional - Connect the cables of: the relay contacts and the external inputs

7. Mount the Robin HV in the ceiling plate

8. Tighten the anti theft screws with the supplied Allen-key. The Robin HV has a build-in
system that will tighten the unit in the ceiling plate. Tighten every screw until you notice that
the unit grips in the ceiling plate

After mounting the Robin HV it can be necessary to optimise the focus of the video image.
Do this by turning the lens. For your convenience you can use the supplied focus adjustment tool.

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2.5 Connecting the Robin HV

Connectors on the back of the Robin HV

You will find the following connectors on the back of the Robin HV:

Ethernet connector

External power

External relay 1

External relay 2

USB port

External hardware input

10/100Mb Ethernet connector

In case of a standard Ethernet connection (no Power
over Ethernet), connect an external power supply to
this terminal. (48V DC)

This is a passive relay switch -Normaly Open- (no
power)

This is a passive relay switch -Normaly Open- (no
power)

The USB poort is for future use

The external hardware input consists of one
‘Common’ connector and four inputs. The inputs are
activated by connecting the ‘Common’ with input
one, two, three or four. The ‘common’ can be used
for more than one input

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3 Mounting the CV

3.1 Box contents

 The Robin CV
 USB stick with the manuals and the ‘Robin Discovery Utility’ software
 Allen key
 Mounting bracket
 2 screws
 2 plugs (6 mm)

3.2 Dimensions

The dimensions of the Robin CV are:

Height

Width

Depth (including the
lens)

145 mm

86 mm

60 mm

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3.3 Tools and materials required for mounting

The following are required when mounting the Robin CV:

 Drill
 Marking pencil
 General tools
 Mounting bracket (supplied)
 Allen key (supplied)
 Screws (supplied)
 6 mm plugs (supplied)

3.4 Mounting instructions

Follow the step-by-step plan described below for problem-free mounting of the Robin CV.

Step-by-step plan:

1. Position the base of the mounting bracket against the wall or ceiling

2. Mark the holes of the mounting bracket

3. Drill two holes and insert the plugs

4. Mount the mountin bracket to the wall or ceiling

5. Using the Allen key, loosen the screws on the joint points

6. Attach the Robin CV to the mounting brackets

7. Position the Robin CV into the desired position and tighten the screws on the joint points

8. Attach the ethernet cable to the Robin CV

9. Optional - Attach the wires for the relay switch

After mounting the Robin CV it can be necessary to optimise the focus of the video image.
Do this by removing the glass by turning it counter clockwise. With the glass removed, turn the lens
to get the desired focus. After that, screw the glass back onto the unit.

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3.5 Connecting the Robin CV

Connectors on the back of the Robin CV

You will find the following connectors on the back of the Robin CV:

 Ethernet connector

 External relay

10/100Mb Ethernet connector

This is a passive relay switch -Normally Open- (no
power)

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4 System installation

4.1 Requirements prior to installation

 Network connection with PoE (Power over Ethernet is used to power the door intercom; the

power supply must be 802.3af compatible).
 PC with web browser.
 The following web browsers are supported:

- FireFox

- Safari. Safari running under MacOS 10.8 is not supported

- Google Chrome
 USB stick with the ‘Robin Discovery Utility’ software (supplied)
 Network with or without DHCP support

(DHCP support is recommended)
 Network cable, the cable may not be longer than 100 metres
 Optional - Two-core cable for door switch operation

4.2 Connecting the Robin to a network

 Connect the Robin to the network via the network connection socket on the rear.
 The Robin will now boot. This can take up to 60 seconds.

! Note: The length of the Ethernet cable may not exceed 100 metres. This is a limit of the Ethernet
standard. !

! Note: Internet Explorer can be used for the base configuration of the Robin, but can’t be used
for the ‘AGC and the ‘Motion’ settings. This is because Internet Explorer doesn’t support ‘Motion
JPEG’. !

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Windows users:

 Copy the Robin Discovery Utility software to a PC that is connected to the network.
 Start the Robin Discovery Utility software (double-click the icon below). Click the “Play”

button. The software will scan for Robin devices in the network. When the Robin is detected,
it is displayed in the list. Double-click on the Robin you want to configure; the ‘Web-GUI’ for
the selected Robin will show.

Apple Macintosh users:

To detect and access the Robin on a Mac, you simply use the machine’s standard Internet
browser, ‘Safari’.
In the ‘bookmark overview’ of Safari (option-command-B), you will see the ‘Bonjour’ section in
the left-hand column.
Click here to display all the devices detected in your LAN network on the right-hand side of your
window, including the Robin. Double-click on the Robin you want to configure; the ‘Web-GUI’
for the selected Robin is displayed now.

Linux users:

Enter the IP address for the Robin in the address bar in the web browser that is installed on
your PC in order to activate the ‘Web GUI’.

 The Robin can now be configured further via the ‘Web GUI’

(see Chapter 4, Configuration).

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5 Configuration

5.1 Logging in to the Robin CV or Robin HV

The Robin CV and Robin HV can be used in an ‘Administrator’ mode and a ‘User’ mode.

 The Administrator can configure all the settings in the Robin. To initially configure the Robin

you will need to login as an Administrator.

 The User can watch ‘live’ video through the camera of the Robin and has limited control

over the camera settings.

The login credentials can be changed in the web interface of the Robin. The default credentials are:

 Administrator, Login: admin, Password: 123qwe
 User, Login: user, Password: <no password necessary>

We recommend changing the default passwords after initial installation and set-up.

You can log in using the Robin Discovery Utility software.
Or, if the IP address is known, you can log in without using this software via the address bar in the
web browser.

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We assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so, all
settings such as the IP addresses, netmask, gateway and DNS are automatically populated.

DHCP is a standard setting in the Robin CV and Robin HV. This option will suffice in 99% of all
cases. However, on occasions the network may not support DHCP. If so, the network details must
be set manually.

If the Robin isn’t activated yet during login, you will receive a notification to activate the Robin.
Follow the activation instructions or click -Skip- to continue the configuration.

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5.2 Configuration of the Robin CV and Robin HV

The configuration program for the Robin CV and Robin HV feature 5 sections; ‘Telephony’, ‘Audio’,
‘Video’, ‘Network’ and ‘System’.

 ‘Telephony’

In the ‘Telephony’ section, you configure all of the settings that are required for the
communication part of the Robin.

 ‘Audio’

In the ‘Audio’ section, you can make various modifications to the sound and sound
processing features of the Robin, such as loudspeaker volume, microphone sensitivity and
echo suppression.

 ‘Video’

In the ‘Video’ section, you can modify the image quality, view the live video image and set
the areas of the image to which the camera must react.

 ‘Network’

In the ‘Network’ section, you can view and change the network configuration settings for the
Robin.

 ‘System’

In the ‘System’ section, you can view and change the settings that influence standard
operation of the Robin.
This is also where you can find the log files that make problem-solving easier.

! Note: In the Robin CV and Robin HV software you’ll note ’APPLY SETTINGS’ buttons. With these
buttons you confirm and activate all the changed settings. !

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5.2.1 Telephony

5.2.1.1 Telephony / SIP

This is where you enter the data required for registering on a PBX or with a SIP Provider.
If the Robin is used for a direct connection to the telephone handset (i.e. not routed via a PBX or
SIP Provider), registration is not required.

The Robin can use a second SIP proxy / Register server for failover purposes. It will only be used
if the ‘Primary’ server isn’t registered. Reduction of the ‘Expires’ time back to 300 seconds (5
minutes), is recommended.

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SIP registration

 SIP protocol

 SIP proxy / registar

 SIP proxy port number

 Use secondary SIP

proxy / Registar

 Username

 Password

 Register

 Expires

 Registration status

Select the SIP protocol, UDP or TCP, UDP is default

Enter the IP address or hostname for the PBX or SIP
Provider

Enter the IP port number for the PBX or SIP Provider

* Optional - Enter the IP address or hostname for the
PBX / SIP-Provider

Enter the ‘username’ for registration here

Enter the ‘password’ for registration here

Activates or deactivates registration

Period of time during which the SIP door intercom
can register.

Indicates registration status