Robin HV, CV, C01410, C01300, C01400 User Manual

Manual

Robin HV / Robin CV

Software version 3 or higher

Version: 3.0.1 Eng
Date: 29-07-2014

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Manual Robin HV / Robin CV ENG - v. 3.0.1

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About this manual

This manual describes mounting, installation and programming of the Robin HV and the Robin CV.

The Robin HV and the Robin CV both have unique specifications and functions. These functions will
be marked as Robin HV or Robin CV only.

This manual is intended for software version 3.0.0 and higher. You can update the software of
the Robin HV or Robin CV to the latest version. For instructions on updating see page 55 of this
manual.

This manual applies to Robin HV and Robin CV devices with part no.: C01400, C01410 and
C01300.

If you have any questions after reading this manual, please contact us
at:

 website: www.robin.nl
 support website: support.robin.nl
 e-mail: [e-mail]
 phone: + 31 72 534 64 26

Robin Telecom Development

The Robin HV and Robin CV are the newest additions to the product portfolio of Robin Telecom
Development. It has the same quality and ease of use as the Robin SmartView door phone.
They all share the integration of the SIP protocol for video and audio in one device. That makes
these cameras unique. They combine advanced camera features with full phone functionality and
can be connected to almost every SIP telephony environment available.

We are aware that the latest IP technology offers many possibilities.
As a result, we continually strive to modernise our IP products based on feedback we receive from
our customers.
The Robin HV and the Robin CV are a logical development of the Robin SV.

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Table of Contents

1 Introduction 5

1.1 Robin HV and Robin CV 5

2. Mounting the Robin HV 8

2.1 Box contents 8

2.2 Installation dimensions 8

2.3 Tools and materials required for mounting 9

2.4 Mounting instructions 9

2.5 Connecting the Robin HV 10

3 Mounting the CV 11

3.1 Box contents 11

3.2 Dimensions 11

3.3 Tools and materials required for mounting 12

3.4 Mounting instructions 12

3.5 Connecting the Robin CV 13

4 System installation 14

4.1 Requirements prior to installation 14

4.2 Connecting the Robin to a network 14

5 Configuration 16

5.1 Logging in to the Robin CV or Robin HV 16

5.2 Configuration of the Robin CV and Robin HV 18

5.2.1 Telephony 19

5.2.1.1 Telephony / SIP 19

5.2.1.2 Telephony / Phonebook 22

5.2.1.3 Telephony / Call settings 25

5.2.1.4 Telephony / Call log 27

5.2.1.5 Telephony / Control 28

5.2.2 Audio 29

5.2.2.1 Audio / Settings 29

5.2.2.2 Audio / Detection 30

5.2.3 Video 31

5.2.3.1 Video / Live 31

5.2.3.2 Video / H.264 32

5.2.3.3 Video / Settings 32

5.2.3.4 Video / AGC 35

5.2.3.5 Video / Overlay 36

5.2.3.6 Video / Motion 37

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5.2.4 Network 38

5.2.4.1 Network / Status 38

5.2.4.2 Network / Settings 39

5.2.4.3 Network / HTTP 41

5.2.4.4 Network / Mail 42

5.2.4.5 Network / NAT 44

5.2.4.6 Network / RTSP 45

5.2.5 System 46

5.2.5.1 System / Device 46

5.2.5.2 System / Clock 48

5.2.5.3 System / Events 49

5.2.5.4 System / Security 52

5.2.5.5 System / Recording 53

5.2.5.6 System / Schedules 54

5.2.5.7 System / Software 55

5.2.5.8 System / Streams 56

5.2.5.9 System / Switch 57

5.2.5.10 System / Info 59

5.2.5.11 System / Debug 60

5.2.5.12 System / Logs 62

6 Support 63

7 List of key words 64

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1 Introduction

1.1 Robin HV and Robin CV

Integrated functions

The Robin HV and the Robin CV are unique cameras. They are not only equipped with all modern
IP camera functionality, but they also feature the SIP protocol for full phone functionality. The
cameras are capable of initiating and answering phone calls, so making video calls between the
camera and a video capable phone are easy. The highlights of the cameras are:

 Telephone device with audio and video SIP support
 High-Definition, full-color camera with a 70 degree lens for the Robin CV and a wide-angle

lens for the Robin HV
 The HV is equipped with 4 hardware input contacts
 Advanced event mechanism
 Security camera with movement- and audio detection
 Free programmable warning LED
 Remote controllable and configurable through HTTP-commands
 RTSP streaming (audio and video)

Easy to install

The Robin HV can be easily mounted in a dropped ceiling. With the addition of an optional
mounting case the camera can also be mounted to a wall or a conventional ceiling.

The Robin CV is equipped with a easy to use ceiling- / wall mount and can be fitted almost
everywhere.

SIP communication

The Robin SV uses the Session Initiation Protocol (SIP). This means that the entrance door unit
can be connected to any business telephone exchange (PBX) or VoIP devices that supports the SIP
protocol. To check compatibility please see the compatibility chart on the supplied USB drive or on
our support website: http://support.robin.nl.

Relay switches

The embedded potential free relay switches Robin CV (1x) and Robin HV (2x) can be used to
switch external hardware. The switches can be used to open a door, a gate or a barrier, switch
lights, external ringers etc.

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Built-in phone

Both the Robin CV and Robin HV feature a built-in SIP phone. By using a VoIP provider or PBX that
supports the SIP protocol these cameras can setup calls or can be called using a (video)phone. A
real-time audio-video connection between the phone and the camera can established that way. The
Robin cameras feature build-in speakers and microphones to make two way audio possible.

High-Definition video quality

The build-in camera of the Robin CV and Robin HV is capable of displaying the video image in
High-Definition (introduced in software version 3). The image can be set to an aspect ratio of 4x3
or 16x9.

High-quality sound reproduction

The integrated concept means that there are no ‘converters’ which distort sound quality.
Consequently, the Robin CV and Robin HV offer exceptionally good sound quality, without echo or
interference.
The audio of the Robin CV and Robin HV can also be configured as ‘half duplex’ , which will boost
the volume output and the microphone sensitivity.

Security camera function

The built-in security camera is a unique feature of the Robin. The built-in camera in the Robin
operates as a simple camera, allowing you to see who is at the door.
However, it can also function as a security camera. When the Robin detects movement, it starts to
record the video image and sound. In the event of a break-in (or attempted break-in), this feature
provides perfect video registration of the perpetrators.

No separate power supply

The Robin CV and Robin HV are both powered via ’Power-over-Ethernet‘ (PoE IEEE 802.3af).
This eliminates the need for a separate power supply; connection to a PoE network switch or
Midspan is all that is necessary.

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Web-based configuration

The Robin CV and Robin HV can be configured on a PC or Mac via a web browser (e.g. Firefox,
Chrome, Safari). Using a web browser, modification of all the settings for the Robin is easy,
regardless of the physical location of the Robin. You can also watch the live video image of the
Robin.

Compatible with WEBRelay

The Robin CV and Robin HV are compatible with an external IP relays, the WEBRelay Quad-LS.
This external device is equipped with 4 build-in relays and can be connected to the LAN.
The ‘Events’ mechanism in the Robin can control the 4 relays (page. 42).

Four build-in hardware inputs

The Robin HV features four separate hardware inputs. You can connect external triggers, such as:
fire alarms, panic buttons, external sensors etc.

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2. Mounting the Robin HV

2.1 Box contents

 The Robin HV
 USB stick with the manuals and the ‘Robin Discovery Utility’ software
 Anti-theft Allen key
 Tool for adjusting the focus

2.2 Installation dimensions

The installation dimensions of the Robin HV are:

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2.3 Tools and materials required for mounting

The following are required when mounting the Robin HV:

 Core drill, 152 mm in diameter
 Anti-theft Allen key (supplied)

2.4 Mounting instructions

Follow the step-by-step plan described below for problem-free mounting of the Robin HV.

Step-by-step plan:

1. Remove the ceiling plate that will be used for mounting the Robin HV from the ceiling

2. Using the core drill, drill a hole in the ceiling plate

3. Check if the housing of the Robin HV fits the hole in the ceiling plate

4. Fit the modified ceiling plate back in the ceiling and make sure the Ethernet cable can be
reached through the hole

5. Connect the Ethernet cable to the Robin HV.

6. Optional - Connect the cables of: the relay contacts and the external inputs

7. Mount the Robin HV in the ceiling plate

8. Tighten the anti theft screws with the supplied Allen-key. The Robin HV has a build-in
system that will tighten the unit in the ceiling plate. Tighten every screw until you notice that
the unit grips in the ceiling plate

After mounting the Robin HV it can be necessary to optimise the focus of the video image.
Do this by turning the lens. For your convenience you can use the supplied focus adjustment tool.

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2.5 Connecting the Robin HV

Connectors on the back of the Robin HV

You will find the following connectors on the back of the Robin HV:

Ethernet connector

External power

External relay 1

External relay 2

USB port

External hardware input

10/100Mb Ethernet connector

In case of a standard Ethernet connection (no Power
over Ethernet), connect an external power supply to
this terminal. (48V DC)

This is a passive relay switch -Normaly Open- (no
power)

This is a passive relay switch -Normaly Open- (no
power)

The USB poort is for future use

The external hardware input consists of one
‘Common’ connector and four inputs. The inputs are
activated by connecting the ‘Common’ with input
one, two, three or four. The ‘common’ can be used
for more than one input

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3 Mounting the CV

3.1 Box contents

 The Robin CV
 USB stick with the manuals and the ‘Robin Discovery Utility’ software
 Allen key
 Mounting bracket
 2 screws
 2 plugs (6 mm)

3.2 Dimensions

The dimensions of the Robin CV are:

Height

Width

Depth (including the
lens)

145 mm

86 mm

60 mm

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3.3 Tools and materials required for mounting

The following are required when mounting the Robin CV:

 Drill
 Marking pencil
 General tools
 Mounting bracket (supplied)
 Allen key (supplied)
 Screws (supplied)
 6 mm plugs (supplied)

3.4 Mounting instructions

Follow the step-by-step plan described below for problem-free mounting of the Robin CV.

Step-by-step plan:

1. Position the base of the mounting bracket against the wall or ceiling

2. Mark the holes of the mounting bracket

3. Drill two holes and insert the plugs

4. Mount the mountin bracket to the wall or ceiling

5. Using the Allen key, loosen the screws on the joint points

6. Attach the Robin CV to the mounting brackets

7. Position the Robin CV into the desired position and tighten the screws on the joint points

8. Attach the ethernet cable to the Robin CV

9. Optional - Attach the wires for the relay switch

After mounting the Robin CV it can be necessary to optimise the focus of the video image.
Do this by removing the glass by turning it counter clockwise. With the glass removed, turn the lens
to get the desired focus. After that, screw the glass back onto the unit.

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3.5 Connecting the Robin CV

Connectors on the back of the Robin CV

You will find the following connectors on the back of the Robin CV:

 Ethernet connector

 External relay

10/100Mb Ethernet connector

This is a passive relay switch -Normally Open- (no
power)

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4 System installation

4.1 Requirements prior to installation

 Network connection with PoE (Power over Ethernet is used to power the door intercom; the

power supply must be 802.3af compatible).
 PC with web browser.
 The following web browsers are supported:

- FireFox

- Safari. Safari running under MacOS 10.8 is not supported

- Google Chrome
 USB stick with the ‘Robin Discovery Utility’ software (supplied)
 Network with or without DHCP support

(DHCP support is recommended)
 Network cable, the cable may not be longer than 100 metres
 Optional - Two-core cable for door switch operation

4.2 Connecting the Robin to a network

 Connect the Robin to the network via the network connection socket on the rear.
 The Robin will now boot. This can take up to 60 seconds.

! Note: The length of the Ethernet cable may not exceed 100 metres. This is a limit of the Ethernet
standard. !

! Note: Internet Explorer can be used for the base configuration of the Robin, but can’t be used
for the ‘AGC and the ‘Motion’ settings. This is because Internet Explorer doesn’t support ‘Motion
JPEG’. !

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Windows users:

 Copy the Robin Discovery Utility software to a PC that is connected to the network.
 Start the Robin Discovery Utility software (double-click the icon below). Click the “Play”

button. The software will scan for Robin devices in the network. When the Robin is detected,
it is displayed in the list. Double-click on the Robin you want to configure; the ‘Web-GUI’ for
the selected Robin will show.

Apple Macintosh users:

To detect and access the Robin on a Mac, you simply use the machine’s standard Internet
browser, ‘Safari’.
In the ‘bookmark overview’ of Safari (option-command-B), you will see the ‘Bonjour’ section in
the left-hand column.
Click here to display all the devices detected in your LAN network on the right-hand side of your
window, including the Robin. Double-click on the Robin you want to configure; the ‘Web-GUI’
for the selected Robin is displayed now.

Linux users:

Enter the IP address for the Robin in the address bar in the web browser that is installed on
your PC in order to activate the ‘Web GUI’.

 The Robin can now be configured further via the ‘Web GUI’

(see Chapter 4, Configuration).

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5 Configuration

5.1 Logging in to the Robin CV or Robin HV

The Robin CV and Robin HV can be used in an ‘Administrator’ mode and a ‘User’ mode.

 The Administrator can configure all the settings in the Robin. To initially configure the Robin

you will need to login as an Administrator.

 The User can watch ‘live’ video through the camera of the Robin and has limited control

over the camera settings.

The login credentials can be changed in the web interface of the Robin. The default credentials are:

 Administrator, Login: admin, Password: 123qwe
 User, Login: user, Password: <no password necessary>

We recommend changing the default passwords after initial installation and set-up.

You can log in using the Robin Discovery Utility software.
Or, if the IP address is known, you can log in without using this software via the address bar in the
web browser.

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We assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so, all
settings such as the IP addresses, netmask, gateway and DNS are automatically populated.

DHCP is a standard setting in the Robin CV and Robin HV. This option will suffice in 99% of all
cases. However, on occasions the network may not support DHCP. If so, the network details must
be set manually.

If the Robin isn’t activated yet during login, you will receive a notification to activate the Robin.
Follow the activation instructions or click -Skip- to continue the configuration.

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5.2 Configuration of the Robin CV and Robin HV

The configuration program for the Robin CV and Robin HV feature 5 sections; ‘Telephony’, ‘Audio’,
‘Video’, ‘Network’ and ‘System’.

 ‘Telephony’

In the ‘Telephony’ section, you configure all of the settings that are required for the
communication part of the Robin.

 ‘Audio’

In the ‘Audio’ section, you can make various modifications to the sound and sound
processing features of the Robin, such as loudspeaker volume, microphone sensitivity and
echo suppression.

 ‘Video’

In the ‘Video’ section, you can modify the image quality, view the live video image and set
the areas of the image to which the camera must react.

 ‘Network’

In the ‘Network’ section, you can view and change the network configuration settings for the
Robin.

 ‘System’

In the ‘System’ section, you can view and change the settings that influence standard
operation of the Robin.
This is also where you can find the log files that make problem-solving easier.

! Note: In the Robin CV and Robin HV software you’ll note ’APPLY SETTINGS’ buttons. With these
buttons you confirm and activate all the changed settings. !

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5.2.1 Telephony

5.2.1.1 Telephony / SIP

This is where you enter the data required for registering on a PBX or with a SIP Provider.
If the Robin is used for a direct connection to the telephone handset (i.e. not routed via a PBX or
SIP Provider), registration is not required.

The Robin can use a second SIP proxy / Register server for failover purposes. It will only be used
if the ‘Primary’ server isn’t registered. Reduction of the ‘Expires’ time back to 300 seconds (5
minutes), is recommended.

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SIP registration

 SIP protocol

 SIP proxy / registar

 SIP proxy port number

 Use secondary SIP

proxy / Registar

 Username

 Password

 Register

 Expires

 Registration status

Select the SIP protocol, UDP or TCP, UDP is default

Enter the IP address or hostname for the PBX or SIP
Provider

Enter the IP port number for the PBX or SIP Provider

* Optional - Enter the IP address or hostname for the
PBX / SIP-Provider

Enter the ‘username’ for registration here

Enter the ‘password’ for registration here

Activates or deactivates registration

Period of time during which the SIP door intercom
can register.

Indicates registration status

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SIP advanced:

 Outbound proxy

 Outbound proxy host

 Outbound proxy port

 RTP port random

 RTP port start

 RTP port end

 Use NAT

 Keep alive

 Enable REFER

Select this option when a SIP proxy server is used

Enter the IP address or hostname of the proxy server

Enter the IP port of the proxy server

Switch RTP port randomly (within the specified
range)

Enter the lowest IP port that may be used for the
‘RTP stream’.

Enter the highest IP port that may be used for the
‘RTP stream’.

Select this option when an NAT firewall is set up
between the Robin and the SIP PBX or SIP provider.
(You can change the NAT settings in -Network-NAT-)

Enable keep alive packages

Select this option if ‘REFER’ packages also have to
be accepted.

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5.2.1.2 Telephony / Phonebook

Multiple telephone numbers can be entered in the phone book.
These can be used as input elsewhere, for example when setting up ‘Schedules’.

A ‘Profile’ can be associated with each ‘Phonebook entry’.
A ‘Profile’ is a set of audio and video settings. This allows definition of an individual settings profile
for each telephone number.

Phonebook:

The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

 Description

 Number (see

comment)

 Profile

 Allow register

The name that is associated with this number.

The value entered for the telephone number (see
comment).

If required, you can select a 'Profile' for this number.

Select this option if the Robin has to support a ‘Peer
to Peer’ connection with a telephone set (*)

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! Note: The number can be entered in various ways.

1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX
in the same network.

2. The number, followed by the IP address of the handset that is to be dialled (e.g.
1000@10.0.0.53, 102@192.168.1.21 etc.). The handset and the Robin are connected
to each other directly, i.e. the call is not routed via a PBX. The Robin dials the handset
directly.

3. The number, followed by the IP address of a ‘Proxy server’. The handset is connected to
a PBX that uses a separate ‘Proxy server’ (e.g. 1003@192.168.0.50, 703@172.16.2.5
etc.) The Robin places the call to the configured PBX via this ‘Proxy server’. !

* Peer to Peer connection: If a direct connection between the Robin and a telephone set is
required - without the use of a SIP-PBX - please check our whitepaper: How-To_Peer-to-ENG.pdf
on the supplied USB drive or on our support website: http://support.robin.nl

Profiles:

Various parameters need to be set when creating a ‘Profile’.

The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

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 Description

 Codec ulaw

 Codec alaw

 Codec gsm

 DTMF event payload

type

 Codec h264

 Videosize

 H264 payload type

 Variable bitrate

 Bitrate (kbps)

 Fps

The name that is associated with this line.

Support for the G.711 ulaw audio codec.

Support for the G.711 alaw audio codec.

Support for the GSM audio codec.

Change the 'payload type' for DTMF signal
transmission. As standard, we recommend 101.

Support for the H.264 video codec.

Select the resolution for video

Change the 'payload type' for H.264 video codec. As
standard, we recommend 99.

Support for variable bitrate

Select the maximum video bit rate. A high bit rate =
higher video quality but more bandwidth usage.

Lock the video frames per second. 0=Automatic

! Note: The selected video resolution has to be supported by the device. If the resolution is not
compatible, video distortion can occur or a black screen is displayed. !

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5.2.1.3 Telephony / Call settings

Call priority:

The Robin CV and Robin HV can dial up to three numbers in a set sequence. If the first number
dialled is not answered within the set period of time*, the second number is dialled, followed by the
third number.

 First

 Second

 Third

Select the first number to dial.

Select the second number to dial.

Select the third number to dial.

(*) Change the period of time in -Telephony-Call settings-General- using the ‘No answer timeout’
option.

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Schedules:

The Robin CV and Robin HV features a ‘Schedule’ function. The schedules can be defined in the
menu -System-Schedules-.

This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch
break, etc.
Consequently, during the lunch break for example, the Robin CV and Robin HV can be set to dial a
different telephone number from that configured for normal working hours.

The ‘Timeslots’ are not prioritised so they must be set consecutively, e.g.:

8:30-12:29 morning -> call reception
12:30-13:00 lunch -> call the canteen
13:01-17:00 afternoon -> call reception

! Note: When the ‘Schedule’ function is in use and ‘Timeslots’ are created, the latter take priority
over the ‘First, Second and Third’ settings in -Telephony-Call settings-Call priority-. So the Robin
CV and Robin HV checks first whether a ‘Timeslot’ is active based on the current time, if not, it
reverts to the settings for ‘First, Second and Third’. !

Timeslots:

The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

 Schedule

 Extension

Select the defined schedule

Select the number to dial

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 Auto answer

 Auto answer delay

 No answer timeout

 Max call duration

 Max jitter delay

 Switch led on during

calls

 Call status

 Phone fps

Enable auto answering of incoming calls

Answer incoming calls after X seconds

End call attempt after X seconds

Maximum duration of a call (0 =no limit)

Maximum jitter delay

Activate the LED as active call indicator

Displays the status of the phone functionality of the
Robin

The maximum video frame rate during a conversation
(10 is recommended)

5.2.1.4 Telephony / Call log

The call log presents an overview of all the calls events to and from the Robin.

You can delete the complete log file using the red X alongside the ‘Delete all rows’ label.
You can delete individual log lines by clicking the red X behind the log line in question.

Call log:

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5.2.1.5 Telephony / Control

Control allows you to manually initiate and end a call from the Robin.

Call:

 Call:

 Hangup

 Registration status

 Call status

You can initiate a call using the 'Call' button.

You can end a call using the 'Hangup' button

Indicates the PBX or SIP Provider registration status.

Indicates the Robin's call status.

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5.2.2 Audio

5.2.2.1 Audio / Settings

You can set the speaker volume and the microphone sensitivity here.

Settings:

 Speaker volume

 Microphone sensitivity

 Tone volume

 Generate test tone

 Echo canceler

 Vox level (only with

‘half duplex’ setting)

 Fox hyst (only with

‘half duplex’ setting)

Change the volume

Change the microphone sensitivity

Change the tone volume

Play a test tone

Select the echo canceler mode

Set the switch level of the microphone / speaker

Modify this setting to smoothen the switch between
sending and transmitting

The echo canceller can be set to:

 Off, no echo cancellation
 Adaptive, good echo cancellation. Allows two-way simultaneous communication
 Half-duplex, makes use of sound detection to switch between speaker or microphone. This

means that you can’t have two-way simultaneous communication, but half duplex. You either
speak or listen. The advantage of this setting is that the speaker level can be raised further
than with the adaptive setting and the microphones sensitivity increases. This setting is
useful for use in noisy environments.

With the echo canceler set to ‘half duplex’ a ‘Vox level’ slider appears to set the switch level of the
microphone / speaker

! Note: Tuning the ‘Vox level’ is necessary to establish good communication when set to ‘half­duplex’. !

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5.2.2.2 Audio / Detection

The Robin CV and Robin HV are capable of detecting sound.

This detection can trigger ‘Actions’ such as the staring of a recording, activation of a relay switch or
automatic calling to a phone set. These actions can be defined in the menu -System-Events-.

Depending of the location of the Robin and the type of sound that should trigger the detection, two
parameters can be set: the volume and the duration.
Short audio spikes can be filtered by increasing the duration setting. Background noise can be
filtered by increasing the threshold.

Audio detection:

 Enabled

 Threshold

 Duration

Enable or disable the audio detection

Change the volume threshold of the detection

Change the audio duration of the detection

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5.2.3 Video

5.2.3.1 Video / Live

Real-time display of the camera image. Double-click on the image to toggle between full screen
video or default size video.

Depending on the lens type of the Robin you can use the on-screen controls to control the following
features:

 Zoom in- and out, using the ‘-’ and ‘+’ buttons
 Brightness control, using the ‘moon’ and ‘sun’ buttons
 Pan / Tilt the image, using the circular placed arrows
 Centre the image, using the dot between the arrows

* The three buttons under the video frame functions as controls for the built-in relays switch. They
are used for:

 Switching off (Close)
 Switching on (Open)
 Switch on and after a predefined time automatically off (Pulse)

! Note: These three buttons are only visible if the option: ’ User can control door opener’ (-System­Security-) is enabled. !

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5.2.3.2 Video / H.264

Shows near-real time video and audio of the camera. H.264 is used, this will cause a delay of
approximately 10 seconds.

5.2.3.3 Video / Settings

You can change all the camera-related settings here.

 Settings: settings that are associated with the video quality.
 Image - settings that are associated with the image quality.
 (*) PTZ - settings that are associated with the image frame (Pan, Tilt, Zoom).
 Encoder: settings that are associated with the degree of image compression.

(*) The PTZ menu will only be shown if the Robin is equipped with a ‘Fish eye’ lens.

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Settings:

The ‘Sensor mode’ menu allows you to choose between two optimization profiles. You can choose
between Performance or Quality.

 Performance - The Robin settings will be optimized to achieve the highest possible frame

rate. The video quality will loose some detailing.

 Quality - The Robin settings will be optimized for the best video quality possible. The frame

rate will be limited to approximately 15 frames per second.

The ‘Resolution’ menu allows you to select the video image resolution. Choose between ‘VGA’, ‘SD’
or ‘HD’.

 VGA - The video image will be presented with a vertical resolution of 480 pixels
 SD - The video image will be presented with a vertical resolution of 576 pixels
 HD - The video image will be presented with a vertical resolution of 720 pixels

The ‘Sensor aspect’ menu allows you to choose the preferred aspect ratio of the video image.

 4x3 - The default aspect ratio
 16x9 - Widescreen

The option ’Correction’ will only be shown if the Robin is equipped with a ‘Fish eye’ lens. If this
option is enabled, the ‘PTZ’ menu will be shown.

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Image:

 Brightness

 Contrast

 Saturation

 Auto gain control

(AGC)

 Fluorescent light

 Auto white balance

(AWB)

Changes the brightness of the video image.

Changes the contrast of the video image.

Changes the colour saturation of the video image.

'Automatic Gain Control' automatically matches video
image exposure to the light circumstances.

Activate this function if artificial light sources in a
room cause interference, e.g. TL strip lighting.

'Auto White Balance' automatically matches the
colour temperature of the video image to the
circumstances.

PTZ:

 Sharpen

 Interpolation

 Fisheye

 Pan

 Tilt

 Zoom

Sharpening filter

Improve the image quality

Correction of the 'Fisheye' lens distortion.

Moves the image horizontally.

Moves the image vertically.

Allows you to zoom in/out.

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Encoder:

 Jpeg quality

Allows you to change the quality of the 'Live' video
images in the web browser (higher quality but more
bandwidth usage).

! Note: Higher quality will put extra load on the bandwidth. !

H.264 Encoder

Change the H.264 encoder quality. This will impact on the recordings made by the Robin and the
RTSP stream. The storage space and bandwidth required will increase at higher settings.

5.2.3.4 Video / AGC

Define a zone in the image where the AGC will measure.

AGC (Automatic Gain Control) automatically matches video image exposure to the light
circumstances. This option can be switched on or off at -Video-Settings-.

You use the mouse to define a selection area in the image. Draw a frame in the video image and
enlarge/reduce it by dragging the top left and bottom right corners. The red cross at the top removes
the selection frame.

Make sure that you select the most important area in your image for the AGC-function. This will
usually be the location where the people will stand when they use the Robin.

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5.2.3.5 Video / Overlay

Use the overlay option to display extra information over the video image. It will be displayed in the
upper left corner of the image.

Overlay:

 Enable video overlay

 Show date and time

 Show device name

 Show device location

 Additional overlay text

Enable or disable the video overlay function

Display the date and time

Display the device name (change the device name in

-System-Device-)

Display the location of the Robin (change the
location in -System-Device-)

Display additional text

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5.2.3.6 Video / Motion

Motion allows you to select parts of the video image where you want to detect movement.

Detection of movement triggers ‘Actions’ such as acoustic signals, switching a built-in relay or
initiating a call to a telephone. The ‘Actions’ are set in -System-Events-.

You use the mouse to define a selection area in the image. Draw a frame in the video image and
enlarge/reduce it by dragging the top left and bottom right corners. The red cross at the top removes
the selection frame.

Consider how to minimise the chance of a false alarm when selecting the zones. For example, avoid
objects that move in the wind such as flags, branches on trees, etc.

Both detection sensitivity and the size of the object you want to detect can be adjusted. The graph
at the bottom of the image allows you to verify whether the settings are correct.

The colour of the bars is green (= no detection) or red (= detection)
The red line indicates the boundary of the detection area.

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Motion detection:

 Enabled

 Sensitivity

 Object size

Activates Motion detection.

Increases/reduces detection sensitivity.

Changes the size of the object to which the Robin
must react.

! Note: When the -Video-Motion- window for the Robin is open, no ‘Events’ that may have been
set can be activated, not even if Motion detection is set to ‘enabled’. !

5.2.4 Network

5.2.4.1 Network / Status

Network status indicates the current set or assigned network information.

Network status:

 Interface

 MAC address

 IP address

 IP netmask

 Default gateway

 Primary nameserver

 Secondary nameserver

Shows the network interface that is used.

Indicates the Robin's MAC address.

Indicates the Robin's IP address.

Shows the standard IP netmask.

Indicates the IP address for the standard gateway.

Indicates the IP address for the primary DNS.

Indicates the IP address for the secondary DNS.

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5.2.4.2 Network / Settings

Allows you to change the Robin’s network settings.

Configuration:

 Configuration method

 IP address

 Netmask

 Default gateway

 Primary name server

 Secondary name

server

Select automatic (DHCP) or manual.

Enter the IP address for the Robin here.

Enter the IP netmask here.

Enter the gateway or router address here.

Enter the IP address for the primary DNS (Domain
Name Server) here.

Enter the IP address for a possible secondary DNS
(Domain Name Server) here.

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Security:

 Enable 802.1x

authentication

 Status

 Authentication type

 Identity

 Password

 CA certificate

 Supplicant certificate

Enable 802.1x authentication

Displays the 802.1x status

Select the type of authentication; MD5, PEAP, TLS

Enter your identity here

Enter your password here

Select the CA certificate (PEAP and TLS only)

Select the Supplicant certificate (TLS only)

Settings:

 IP address

 IP netmask

 Default gateway

Indicates the Robin's IP address.

Shows the standard IP netmask.

Indicates the IP address for the standard gateway.

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5.2.4.3 Network / HTTP

Proxy:

! Note: This is the Proxy server for HTTP traffic, so not the Proxy server for the SIP connection to
the PBX !

 Enable HTTP proxy

 Proxy server address

 Proxy server port

Activates the uses of an HTTP proxy server.

Enter the address or hostname for the proxy server
here.

The IP port used by the proxy server for
communication.

Settings:

 HTTP port

 HTTPS port

 Certificate

Set the IP port for HTTP communication. As
standard, port 80 is used for this.

Set the IP port for HTTPS communication. As
standard, port 443 is used for this.

! Optional ! Select a certificate for the HTTPS
connection.

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5.2.4.4 Network / Mail

Configure the mail settings for the Robin.

Address book:

The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

 Name

 Address

The name that is associated with this email address.

Enter the e-mail address.

Mail server test:

Tests the connection with the configured mail server.

 Mail server

 From

 To

 Test SMTP server

 SMTP test result

Select the mail server you want to test here.

Enter a sender address for the test email message.

Enter a recipient address for the test email message.

Initiates the test email message.

Indicates the test result.

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Servers:

The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

 Description

 Prio

 Mail server

 Encryption

 Auth

 Submission

 Username

 Password

The name that is associated with this mail server.

In the case of multiple servers, 'Prio' determines the
sequence in which the servers are addressed (value
between 1 and 10, 1 = high priority, 10 = low
priority)

Name or IP address of the mail server for outgoing
messages.

If you use a secure connection with the mail server,
the type of encryption must be selected here.

Select this option if mail server authentication is
required.

Select this option if the mail server uses the
'Submission' protocol.

User name

Password

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5.2.4.5 Network / NAT

Depending on the network configuration, you may need to set NAT data in the Robin.

Settings:

 NAT hostname

 NAT port

 Use STUN for NAT

address discovery

 Stun server

 Stun port

 Stun status

Enter the NAT address or the hostname.

Enter the IP port for NAT.

Activate this option if a STUN server is used.

Enter the IP address or hostname for the STUN
server here.

The IP port used by the STUN server for
communication.

Indicates the status of the STUN server.

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5.2.4.6 Network / RTSP

The Robin is able to stream the video and audio through RTSP.
Most video management software (VMS) solutions use the RTSP standard *.
The Robin uses H.264 for video and G.711 uLaw for audio. Not every VMS solution supports
audio.

! Note: The Robin uses the RTP over RTSP (TCP) standard. !

Settings:

Enable RTSP server

RTSP port

Require authentication

Username

Password

Enable RTSP support

Change the RTSP port (default 554)

Use RTSP authentication

RTSP username

RTSP password

* For more information regarding RTSP support of the Robin in combination with VMS solutions
see the document: How-To_RTSP_ENG.pdf on the supplied USB drive. You can also download this
document on our support-site: http://support.robin.nl

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5.2.5 System

5.2.5.1 System / Device

Info:

 Product

 Serial number

 Version

 Revision number

Product type

Serial number

Software version

Software revision number

Identity:

 Device name

The name entered here is passed in the SIP protocol.
This means that the name is visible, for example when a
telephone has a caller ID display.

 Location

You can enter the location of the Robin here, e.g. the
main entrance, loading door, barrier, etc.

 Contact

Enter the details of the person responsible for managing
the Robin here.

Language:

 Language

Select the language of the web interface

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Device activation:

The Robin CV and Robin HV must be activated initially by Robin Telecom Development (one-off
procedure).
You start activation using the ‘Activate device’ button.

A new web page opens when activation starts. You are asked to enter a number of items of data,
after which the Robin is automatically activated and registered and you return to this page. You
will notice that the ‘Activate device’ button has disappeared and the current activation status is
displayed.

This activation procedure will take about 5 minutes.

! Note: The Robin will not be able to record video if the unit is not activated. !

 Activate

Activate the Robin. If the Robin is already activated the
activation status will be displayed

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5.2.5.2 System / Clock

You can change all the date and time settings for the Robin CV and Robin HV here.

Date and time:

 Timezone

 Current time

 Method

 NTP server address

 NTP status

 Set time

Select the right time zone here.

Displays the current date and time settings.

Allows you to choose between manual or automatic
(NTP) time setting.

Enter the address or name of the time server here.

Indicates the status of the selected time server.

Enter the date and time here (manual setting).

! Note: The Robin does not have a build-in backup battery. Every time the Robin reboots both the
date and time need to be set. By default it will use a NTP server to set the date and time. In case
of a ‘manual’ setting, this has to be done by hand after every reboot. !

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5.2.5.3 System / Events

The Robin CV and Robin HV are equipped with various options for initiating actions. For example,
starting an audio/video recording, an outgoing telephone call to a predefined number, a sound signal
etc.

These actions are started by an Event.
An ‘Event’ may be movement in the image, a loud noise that exceeds a predefined volume or when
a signal from one of the doors is sent to the Robin.
You can define the various ‘Events’ here and set the response actions that take place when an
‘Event’ occurs.

You can make actions time bound with the help of the ‘Schedule’ mechanism of the Robin.
That way an action can only be start within a predefined time slot. Eg. lunch or after work hours.
Define the schedules in the menu -System-Schedules-

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Sources

Define the events. Choose from:

 Call - an incoming or outgoing call
 Motion - movement detection



Audio - Vox detection
 Dtmf - detection of the ‘*’ & ’0-9’ key (e.g.: *1 or *7 etc.)
 HTTP - enable control with http commands
 Input 1, 2, 3, 4 - An active signal on one of the hardware inputs (HV only)
 Ring - during the ‘Ring’ state (incoming or outgoing)

The green ‘+’ creates a new ‘Event’ .
The ‘>>’ behind a line opens the details for this ‘Event’.
The red X behind a line deletes the ‘Event’ from the list.

 Name

 Enable

 Active

 Type

 Min duration

 Direction

The name that is associated with this 'Event'.

Activates Motion detection.

Indicates whether an 'Event' is active.

Selects the type of 'Event'.

Indicates how long the 'Event' remains active.

Used if the type is 'Call'. Selects incoming or
outgoing call

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Actions:

Define the ‘Actions’. Choose from:

 Recording4All - Sends video to the Recording4All Cloud Service
 Call - an outgoing call



Http - send a http-command
 Gpio - toggle the built-in passive relays switch
 Webrelay - Use a WEBRelay external relay box *
 Beep - sound signal
 NVD - Specific use only
 None - no action

The green ‘+’ creates a new ‘Action’ .
The ‘>>’ behind a line opens the details for this ‘Action’.
The red X behind a line deletes the ‘Action’ from the list.

 Name

 Event

 Type

 Call extension (if

action = 'call')

 Frequency (if action =

'beep')

 Schedule

The name that is associated with this 'Action'.

Selects the 'Event' for which this 'Action' is the
response.

Selects the type of 'Action'.

Selects the handset that must be called by the Robin.

Selects the frequency of the acoustic tone.

Select a defined schedule

! Note: For more information about the Robin / WEBRelay, see Tech-Note: “How-To_Robin_and_
WEBRelay” PDF on the supplied USB stick or on the support website: support.robin.nl. !

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Manual Robin HV / Robin CV ENG - v. 3.0.1

5.2.5.4 System / Security

Authentication:

 Require Authentication

 Admin username

 Admin password

 User username

 User password

 User can control door

opener

Un-tick the check box if you want to disable secure
access to the web interface with a login name and
password.

Change the default Administrator login name.
(admin)

Change the default Administrator password.
(123qwe)

Change the default User login name. (user)

Change the default User password. (no password)

Displays three buttons below the Live video frame
(-Video-Live-) to control the built-in relay switch

! Note: As soon as you activate the ‘Require Authentication’ check box, enter a user name and
password and click the ‘Apply settings’ button, the web interface will demand a log-in name and
password !

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Manual Robin HV / Robin CV ENG - v. 3.0.1

Certificates:

The green ‘+’ creates a new line.
The ‘>>’ behind a line opens the details for this line.
The red X behind a line deletes the line from the list.

 Common name

 Certificate

 Certificate info

This is the name of the certificate.

Upload a certificate from the PC to the Robin.

Detailed information about the certificate.

5.2.5.5 System / Recording

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Manual Robin HV / Robin CV ENG - v. 3.0.1

5.2.5.6 System / Schedules

The Robin has multiple functions that can be made time-bound. Use this schedule menu to create
timeslots. They can occur at a specific day, in the weekend, on week days or on all days.

 Description

 Day

 From

 To

Descriptive name of the Schedule

Select the day / days for this schedule

Start time

End time

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5.2.5.7 System / Software

New software versions for the Robin are released regularly. These versions include improvements
and occasionally also introduce new functions.

Updating is a two-stage process; the first step is to check whether new software is available. If so,
you can initiate the upgrade to the latest version.

After the upgrade, the Robin has to be rebooted.

Backup:

 Backup configuration

You can make a backup of the settings using the
'Download' button. A file called 'Backupsettings.txt' is
downloaded to the PC.

You can restore a backup to the Robin using the
'Upload' button. First, you select a backup file that
was created earlier. After restoring the backup, the
Robin must be rebooted.

Tools:

 Restart Robin

application

 Reboot device

 Restore application

defaults

Starts the Robin software up again. This is faster
than rebooting the device.

Reboots the complete device. It may take 30 seconds
before the Robin is active again.

Restores the default settings for the Robin.

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Updates:

 Check for new

software versions

 Currently running

version

 Currently installed

version

 Upgrade to latest

version

Checks whether new software is available.

Indicates the current software version.

Indicates the software version that has already been
installed.

Downloads the latest version of the software and
installs it on the Robin.

! Note: Internet access for the Robin is necessary to update the software of the Robin. !

5.2.5.8 System / Streams

The ‘Streams’ menu shows all active video streams.

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5.2.5.9 System / Switch

The Robin has a built-in voltage-free relay contact. This can be used to open a door or a barrier.
When a connection has been established between the Robin and a telephone handset, the relay
can be operated via key combinations.

Control:

 State

 Close

 Open

 Pulse

Displays the status of the relay switch (open / close)

Deactivate the switch

Activate the switch

Activate the switch and after a predefined time
deactivate the switch automatically

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! Note: For the actions below, the user can enter his/her choice of telephone key combinations (0...9,
* and #). !

 To open

 To keep open

 To close

 Pulse time

 Play sound

 Hangup after opening

 Close door after

hanging up

 Label for ‘pulse’ action

 Label for ‘on’ action

 Label for ‘off’ action

The door contact opens and closes again after a set
time (Pulse time). The default key combination for

this is ' ##'.

The door contact stays open, independently of the set
time.

The door contact closes.

You can set the time that the door contact stays open
here. (Time period of a minimum of 1 second and
maximum of 30 seconds.)

Generates a tone when the door contact is active.

Breaks the connection after activating the door
contact.

Close the door contact after the phone is
disconnected

Change the display name for ‘Pulse’

Change the display name for ‘On’

Change the display name for ‘Off’

! Note: The labels ‘Pulse’, ‘On’ en ‘Off’ will be visible under the live video image (-Video-Live-). The
option ‘User can control door opener’ needs to be enabled (-System-Security-). !

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5.2.5.10 System / Info

Info displays detailed information about the Robin.

Advanced:

 Product

 Device

 Serial number

 Version

 Revision number

 Uptime

 Load average

 Temperature

 CPU speed

 System clock time

 Runs

Product type

Device ID

Serial number

Software version

Software revision number

Time that the Robin is switched on.

Average processor load (UNIX style).

Temperature in the Robin.

Current processor speed.

System time.

Displays the amount of runs

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5.2.5.11 System / Debug

The Robin CV and Robin HV feature a built-in ‘Debug’ function. This allows you to create a
‘Network trace’ of all the network traffic to and from the Robin. This tool allows fast and effective
resolution of problems with the Robin.

The ‘Go to Robin’ function enables remote support to the unit. It connects the unit to Robin Telecom
Development and can be used for remote support.

! Note: Go to Robin will only work after contacting the support department of Robin Telecom
Development. !

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Trace:

 Status

 Interface name

 Default sniffer

duration

 PCAP filter line

 Mail result

 Mail server

 From-address

 To-address

 Comment

 Starting

 Stop

Indicates the status of the 'Trace'.

The interface for which the 'Trace' is created.

Sets the standard 'Trace' duration time. It stops
automatically after the time has elapsed.

The 'Trace' is filtered as standard to ensure that only
the important network data is stored.

Send the 'Trace' automatically as an email message.

Select the mail server that is to be used to send the
email.

Select the email address from which the email
message will be sent.

Select the email address to which the email message
will be sent.

Add a standard text block to the 'Trace' email
message.

Starts creating the 'Trace'.

Stops 'Trace' creation.

Go to Robin:

 Connect

 Status

 Message

Connect to ‘Go to Robin’

Display the connection status of ‘Go to Robin’

Information regarding the ‘Go to Robin’ connection

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5.2.5.12 System / Logs

The Robin CV and Robin HV register all events that occur. These are logged in a log file.

Log settings:

 Max lines to keep in

log

 Download

The number of log file lines that are stored.

Download the log file to the PC.

Application log:

 Timestamp

 Log level

 Class

 Message

Time stamp for the log entry.

The log entry classification.

The software component in the Robin that led to
generation of the entry.

The actual log message.

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6 Support

For details of special settings, requests for support and FAQs, please use our ‘online’ support page:

http://support.robin.nl

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7 List of key words

Default setting:

Standard programme setting.

DHCP:

‘Dynamic Host Configuration Protocol’.
Computer protocol that describes how a computer can obtain its network settings from a DHCP
server.

DNS:

‘Dynamic Name System’.
Protocol for managing domain names and IP addresses on the Internet.

DNS server:

This is the system that compares all the domain names and IP addresses in a database with each
other and links them with the aid of a DNS server.

End-to-end:

The ‘end-to-end’ principle is one of the core principles of the Internet and is reflected in the design
of the underlying methods and protocols of the ‘Internet Protocol Suite.’
The principle is based on definition of the communication protocol actions in such a way that they
take place at the ‘end points’ of a communication system, or as close as possible to the source that
is to be verified.

Gateway:

A ‘gateway’ is a network point that acts as a “door” to a network other than the local network.

GUI:

‘Graphical User Interface’.
The graphical user environment is a tool for interacting with a computer that uses graphical images
and text.

HTTP:

‘Hypertext Transfer Protocol’.
http is the protocol for communication between a web client (generally a web browser) and a web
server. This protocol is not just commonly used on the World Wide Web, it is also used in local
networks (which we call an intranet).

IP:

‘Internet Protocol’.
This is the part of the system that is used to allow computer networks to communicate with each
other via other networks, such as the Internet.

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LAN:

‘Local area network’.
Local area network of two or more computers that are connected with each other, either directly or
via a shared medium.

MAC (address):

‘Media Access Control’.
The MAC address is a unique identification number that is allocated to a device in an ethernet
network.
Hardware address is another name for the MAC address. It ensure that the devices in an ethernet
network can communicate with each other.

Midspan (PoE):

A Midspan (PoE) is a device that injects power over a standard ethernet connection.

NAT:

‘Network Address Translation’.
Network Address Translation, for which the terms Network masquerading or IP-masquerading
are also used, is the translation of IP addresses and often also TCP/UDP port numbers from one
separated range to another. Often used to allow multiple users of a home network to access internet
via a single IP address.

Netmask:

Binary number that is used to create a subnet.

NTP:

‘Network Time Protocol’.
A protocol that is used by the time server.

PBX/PABX:

‘Private (Automatic) Branch Exchange’.
Abbreviation used for a business telephone exchange for private use.

PoE:

Power over Ethernet.
A system for delivering power and data via an Ethernet network.

PRACK:

‘Provisional Acknowledgement’ – preliminary confirmation.
One of two types of confirmation within the SIP ‘request-response’ protocol.
‘Final Acknowledgement’ is the other type of confirmation.

Proxy server:

A proxy server is one that is located between a user’s computer and the computer where the
information the user wants is stored.

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PTZ:

PTZ stands for Pan / Tilt / Zoom. Pan is the left/right movement. Tilt is the up/down movement.
Zoom is used to zoom in and out.

Robin-ID:
A Robin-ID is a combination of a name and password that is created during the Activation of a
Robin device. The Robin-ID can be administrative purposes at Robin Telecom Development.

SIP:

‘Session Initiation Protocol’.
A protocol that makes multimedia communication (audio, video and other data communication)
possible and used among other things for the Voice over Internet Protocol (VoIP).

STUN:

‘Session Traversal Utilities for NAT’.
‘STUN’ is a protocol or tool that is used when applying NAT.

Time server:

A ‘time server’ is a network computer, which reads the time from a clock that has been allocated to
it and transfers this information to other computers that use the same network.

VLAN:

Virtual Local Area Network.
Self-explanatory (see also LAN).

VoIP:

‘Voice over Internet Protocol’.
A protocol that uses the Internet or another IP network to transport
speech.

Web GUI:

A web browser-supported graphical user environment (see also GUI).