7. Immediately call your local gas
supplier after leaving the building.
Follow the gas supplier’s
instructions.
8. If you cannot reach your gas
supplier, call the Fire Department.
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clearances to combustibles away from
heater.
Some objects will catch fire or explode
when placed close to heater.
Failure to follow these instructions can
result in death, injury or property
damage.
WARNING
Installation must be done by a registered installer/
contractor qualified in the installation and service
of gas-fired heating equipment or your gas supplier.
Improper installation, adjustment, alteration, service
or maintenance can result in death, injury or
property damage. Read the installation, operation
and service manual thoroughly before installing or
servicing this equipment.
Installer must give a copy of this manual to the owner.
Owner
Keep this manual in a safe place in order to provide
your serviceman with necessary information.
Roberts-Gordon Europe Limited
Unit A, Kings Hill Business Park
Darlaston Road, Wednesbury
West Midlands WS10 7SH UK
Telephone: +44(0)121 506 7700
Fax: +44(0)121 506 7701
Service Telephone: +44(0)121 506 7709
Service Fax: +44(0)121 506 7702
All rights reserved. No part of this work covered by the copyrights herein may be reproduced
or copied in any form or by any means - graphic, electronic, or mechanical, including
photocopying, recording, taping or information storage and retrieval systems - without the
written permission of Roberts-Gordon Europe Limited.
ROBERTS GORDON® appliances have been tested and CE certified as complying with the essential
requirements of the Gas Appliance Directive, the Low Voltage Directive, the Electromagnetic
Compatibility Directive and the Machinery Directive for use on natural gas and LPG when installed,
commissioned and maintained in accordance with these instructions.
These instructions refer to appliances designed to operate in the European Union.
Appliances designed for other countries (Non-European Union) are available on request.
This appliance must be installed in accordance with the local and national codes in force and used
only in a sufficiently ventilated space, as specified in these instructions.
Before installation, check that the local gas distribution systems, nature of gas and pressure, and
adjustment of the appliance are compatible.
Product Approval
1 of 73
BLACKHEAT® HE INSTALLATION OPERATIONAND SERVICE MANUAL
Logo Label
Fan/Burner Label
Bottom Panel
Rating Plate Label
Back Panel
Model No.
Serial No.
Appliance Type
Gas Pressure
at Manifold
Normal Input Rating
(Net Calorific Value)
Min. Input Rating
(Net Calorific Value)
Country of
Destination
Year of
Production
Category
Orifice Size
Electrical
Rating
V
Hz
W
Gas Type
Infrared Radiant Tube Heater
This applicance must be installed in accordance with the
rules in force, and used only in a sufficiently ventilated space.
Consult instructions before installation and use of this applicance.
0063
Model No.
Serial No.
Appliance Type
Gas Pressure
at Manifold
Normal Input Rating
(Net Calorific Value)
Min. Input Rating
(Net Calorific Value)
Country of
Destination
Year of
Production
Category
Orifice Size
Electrical
Rating
V
Hz
W
Gas Type
Infrared Radiant Tube Heater
This applicance must be installed in accordance with the
rules in force, and used only in a sufficiently ventilated space.
Consult instructions before installation and use of this applicance.
0063
DescriptionPart Number
Logo Label91033200
Rating Plate Label91031300
Fan/Burner Label91033300
SECTION 1: HEATER SAFETY
Your Safety is Important to Us!
This symbol is used throughout the manual
to notify you of possible fire, electrical or burn
hazards. Please pay special attention when
reading and following the warnings in these
sections.
Installation, service and annual inspection of heater must
be done by a registered installer/contractor qualified in
the installation and service of gas-fired heating
equipment.
Read this manual carefully before installation, operation
or service of this equipment.
This heater is designed for heating nonresidential indoor
spaces. Do not install in residential spaces. These
instructions, the layout drawing, local codes and
ordinances, and applicable standards that apply to gas
piping, electrical wiring, venting, etc. must be thoroughly
understood before proceeding with the installation.
Protective gear is to be worn during installation, operation
and service. Thin sheet metal parts, such as the reflector
portion of the heater and the various venting
components, have sharp edges. To prevent injury, the use
of work gloves is recommended. The use of gloves will
also prevent the transfer of body oils from the hands to
the surface of the reflector.
Before installation, check that the local distribution
conditions, nature of gas and pressure, and adjustment of
the appliance are compatible.
The heater must be applied and operated under the
general concepts of reasonable use.
For additional copies of the Installation, Operation and
Service Manual, please contact Roberts-Gordon LLC.
Figure 1: Bottom and Back Panel Label Placement
1.1 Manpower Requirements
To p re vent personal injury and damage to the heater, two
persons will be required for installation.
1.2 IP55 Protection
The burner is certified to protection class of IP55. This
means that the internal components of the burner are
protected against extreme dusty atmosphere and water
jets from all sides. Outside air supply and flue are
mandatory for this heater. The standard exhaust fans
mentioned in this manual do NOT have IP55 protection
and must be outside the wet environment. If the fan is to
be installed in the wet environment, a special IP54
protected fan must be used. Consult Roberts-Gordon
LLC for alternative exhaust fans. Optional stainless steel
burner box provides long life in the most corrosive
applications. Always ensure that the environment to be
heated is not of an explosive or flammable nature. For
more information, please consult your ROBERTS
GORDON
®
independent distributor.
In order to have trouble free performance of your heater
and maintain the IP55 protection, follow all instructions in
this manual, especially the replacement of sealing
gaskets.
1.3 Safety Labels and Their Placement
Product safety signs or labels should be replaced by the
product user when they are no longer legible. Please
contact Roberts-Gordon LLC or your ROBERTS
GORDON
signs or labels. See Page 2, Figure 1 through Page 3, Figure 2.
®
independent distributor to obtain replacement
2 of 73
Figure 2: Control Side Label Placement
DescriptionPart Number
Logo Label91033200
Wiring Diagram Label91031404
SECTION 1: HEATER SAFETY
3 of 73
BLACKHEAT® HE INSTALLATION OPERATIONAND SERVICE MANUAL
CAUTION
Product Damage Hazard
Do not use heater in area containing
corrosive chemicals.
Refer to appropriate Material Safety Data
Sheets (MSDS).
Failure to follow these instructions can result
in product damage.
SECTION 2: INSTALLER RESPONSIBILITY
• To install the heater, as well as the gas and electrical
supplies, in accordance with applicable specifications
and codes. Roberts-Gordon LLC recommends the
installer contact a local Building Inspector or Fire
Marshal for guidance.
• To use the information given in a layout drawing and
in the manual together with the cited codes and
regulations to perform the installation.
• To install the heater in accordance with the
clearances to combustibles.
• To furnish all needed materials not furnished as
standard equipment.
• To plan location of supports.
• To provide access to burners for servicing on all
sides, for burner removal.
• To provide the owner with a copy of this Installation,
Operation and Service Manual.
• To never use heater as support for ladder or other
access equipment and never hang or suspend
anything from heater.
• To ensure there is adequate air circulation around the
heater and to supply air for combustion, ventilation
and distribution in accordance with local codes.
• To safely and adequately install heater using materials with a minimal working load of 33 kg.
• To ensure the heater is placed in an approved
application.
2.1 Low Level User Instructions
In all situations, clearances to combustibles must be
maintained. Signs should be posted in storage areas to
specify the maximum stacking height of items placed
below heater to maintain required clearances to
combustibles. Minimum clearances must be maintained
from vehicles parked below the heater. Caution should be
used when running the system near combustible
materials such as wood, paper, rubber, etc. Consideration
should be given to partitions, storage racks, hoists,
building construction, etc.
A laminated wall tag is available for the heater as a
permanent reminder of the safety instructions and the
importance of the required clearances to combustibles.
Please contact Roberts-Gordon or your ROBERTS
GORDON
Affix the tag by peeling off the backing of the adhesive
strips on the rear surface and position the tag on a wall
near the heater (e.g. thermostat).
A copy of the wall tag (P/N 91037912) is illustrated on the
back cover. This copy of the wall tag can be affixed on the
wall near the heater. Know your model number and
installed configuration. Model number and installed
configuration are found on the burner and in the
Installation, Operation and Service Manual. Write the
largest clearance dimensions with permanent ink
according to your model number and configuration in the
open spaces on the tag.
®
independent distributor to obtain the wall tag.
2.2 Corrosive Chemicals
Roberts-Gordon LLC cannot be responsible for ensuring
that all appropriate safety measures are undertaken prior
to installation; this is entirely the responsibility of the
installer. It is essential that the contractor, the subcontractor, or the owner identifies the presence of
combustible materials, corrosive chemicals or
halogenated hydrocarbons* anywhere in the premises.
* Halogenated Hydrocarbons are a family of chemical
compounds characterized by the presence of halogen
elements (fluorine, chlorine, bromine, etc.). These compounds are frequently used in refrigerants, cleaning
agents, solvents, etc. If these compounds enter the air
supply of the burner, the lifespan of the heater components will be greatly reduced. An outside air supply must
be provided to the burners whenever the presence of
these compounds is suspected. Warranty will be invalid
if the heater is exposed to halogenated hydrocarbons.
2.3 National Standards and Applicable Codes
All appliances must be installed in accordance with the
latest revision of the applicable standards and national
codes. This refers also to the electric, gas and venting
installation. Note: Additional standards for installations in
Public Garages, Aircraft Hangars, etc. may be applicable.
The heater must not be operated in environmental
temperatures below 0° C.
4 of 73
SECTION 3: CLEARANCES TO COMBUSTIBLES
WARNING
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clearances to
combustibles away from heater.
Some objects will catch fire or explode when
placed close to heater.
Failure to follow these instructions can result
in death, injury or property damage.
SECTION 3: CLEARANCES TO COMBUSTIBLES
3.1 Required Clearances to Combustibles
Clearances are the required distances that combustible
objects must be away from the heater to prevent fire
hazards. Caution should be used when running the
system near combustibles. Combustibles are materials
that may catch on fire and include common items such as
wood, paper, rubber, fabric, etc. Maintain clearances to
combustibles at all times for safety.
Clearances for all heater models are located on Page 6,
Figure 3 through Page 9, Figure 16 in this manual. Check
the clearances on each burner for the model heater being
installed to make sure the product is suitable for your
application and the clearances are maintained. Read and
follow the safety guidelines below:
• Keep petrol or other combustible materials including
flammable objects, liquids, dust or vapours away from
this heater or any other appliance.
• The stated clearances to combustibles represents a
surface temperature of 32°C (90° F) above room tem-
perature. Building materials with a low heat tolerance
(such as plastics, vinyl siding, canvas, tri-ply, etc)
may be subject to degradation at lower temperatures.
It is the installer’s responsibility to assure that adjacent materials are protected from degradation.
• Maintain clearances from heat sensitive equipment
and workstations.
• Maintain clearances from vehicles parked below the
heater.
• Maintain clearances from swinging and overhead
doors, overhead cranes, vehicle lifts, partitions,
storage racks, hoists, building construction, etc.
• In locations used for the storage of combustible materials, signs must be posted to specify the
maximum permissible stacking height to maintain
required clearances from the heater to the
combustibles. Signs must be posted adjacent to the
heater thermostat. In the absence of a thermostat,
signs must be posted in a conspicuous location.
• Consult local Building Inspector, Fire Insurance
Carrier or other authorities for approval of proposed
installation when there is a possibility of exposure to
combustible airborne materials or vapours.
• Hang heater in accordance to the minimum
suspension requirements on Page 11, Section 5.
5 of 73
BLACKHEAT® HE INSTALLATION OPERATIONAND SERVICE MANUAL
A
C
D
B
A
C
D
B
3.2 Clearances Data - Linear and Double Linear
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings, tees, elbows and crosses.
2. Clearances B, C and D can be reduced by 50% after 7500 mm of tubing downstream
from the burner.
3. All measurements are in millimeters.
FIGURE 3: LINEAR & DOUBLE LINEAR, HORIZONTAL MOUNTS
Model
A150150 150150150150200200
B89097097010201170122012801330
C15701650165017801930197020102080
D89097097010201170122012801330
HE15ST
HE30DL
HE20ST
HE40DL
HE25ST
HE50DL
HE30ST
HE60DL
FIGURE 4: LINEAR & DOUBLE LINEAR, ONE SIDE REFLECTOR
Model
A150150150150150150200200
B230230230230230230230230
C15801760176019302090213021602240
D12001380138015001660171017601860
HE15ST
HE30DL
HE20ST
HE40DL
HE25ST
HE50DL
HE30ST
HE60DL
FIGURE 5: LINEAR & DOUBLE LINEAR, TWO SIDE REFLECTORS
HE35ST
HE35ST
HE70DL
HE70DL
HE40ST
HE40ST
HE45ST
HE45ST
HE50ST
HE50ST
Model
A150150150150150150200200
B5906406406908208608901020
C16601810181019602110216022102320
D5906406406908208608901020
HE15ST
HE30DL
FIGURE 6: LINEAR & DOUBLE LINEAR, 45° MOUNT
Model
A200200200250250275300300
B200200200200200200200200
C15001660166018601960203021102160
D13701520152016301750182018802000
HE15ST
HE30DL
HE20ST
HE40DL
HE20ST
HE40DL
HE25ST
HE50DL
HE25ST
HE50DL
HE30ST
HE60DL
HE30ST
HE60DL
HE35ST
HE70DL
HE35ST
HE70DL
HE40ST
HE40ST
HE45ST
HE45ST
HE50ST
HE50ST
6 of 73
SECTION 3: CLEARANCES TO COMBUSTIBLES
A
C
D
B
A
C
D
B
Radiant tubes
Fan
Unvented
Vented
E
F
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings, tees, elbows and crosses.
2. Clearances B, C and D can be reduced by 50% after 7500 mm of tubing downstream
from the burner.
BLACKHEAT® HE INSTALLATION OPERATIONAND SERVICE MANUAL
A
C
D
B
A
C
D
B
A
C
D
B
B
C
D
A
3.3 Clearances Data - U-Tube
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings, tees, elbows and crosses.
2. Clearances B, C and D can be reduced by 50% after 7500 mm of tubing downstream
from the burner.
3. All measurements are in millimeters.
4. Add 60 mm clearance to uncovered u-tube.
.
FIGURE 10: U-TUBE, HORIZONTAL MOUNT
Model
HE15UT
HE20UT
A150150150150150150200200
B89097097010201170122012701380
C15801730173019101980205021102210
D76094094010001090115012001300
FIGURE 11: U-TUBE, ONE SIDE REFLECTOR
Model
A150150150150150150200200
B230230230230230230230230
C15801760176019302090213021602240
D12001380138015001660171017601860
HE15UT
HE20UT
FIGURE 12: U-TUBE, TWO SIDE REFLECTORS
HE25UT
HE25UT
HE30UT
HE30UT
HE35UT
HE35UT
HE40UT
HE40UT
HE45UT
HE45UT
HE50UT
HE50UT
Model
A150150150150150150200200
B5906406406908208608901020
C16601810181019602110216022102320
D5906406406908208608901020
FIGURE 13: U-TUBE, FULL 45° MOUNT
Model
A200200200200200200200200
B200200200200200200200200
C15001650165018601960204021102160
D10701170117013201550162016801780
8 of 73
HE15UT
HE15UT
HE20UT
HE20UT
HE25UT
HE25UT
HE30UT
HE30UT
HE35UT
HE35UT
HE40UT
HE40UT
HE45UT
HE45UT
HE50UT
HE50UT
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings, tees, elbows and crosses.
A
C
D
B
A
C
D
B
Radiant tubes
Fan
Unvented
Vented
E
F
2. Clearances B, C and D can be reduced by 50% after 7500 mm of tubing downstream
from the burner.
3. All measurements are in millimeters.
4. Add 60 mm clearance to uncovered u-tube.
FIGURE 14: U-TUBE, OPPOSITE 45° TILT
SECTION 3: CLEARANCES TO COMBUSTIBLES
Model
HE15U
A200200200250250275300300
B13701530153016301780183018801930
C15001650165018601960204021102160
D560560560560560560560560
FIGURE 15: U-TUBE, PROTECTIVE GRILLE
Model
A150150150150150150200200
B89097097010201170122012701380
C15801730173019101980205021102210
D76094094010001090115012001300
HE15UT
FIGURE 16: U-TUBE, VENTING
HE20UT
HE20UT
HE25UT
HE25UT
HE30UT
HE30UT
HE35UT
HE35UT
HE40UT
HE40UT
HE45UT
HE45UT
HE50UT
HE50UT
Model
HE15UT
HE20UT
HE25UT
HE30UT
HE35UT
HE40UT
HE45UT
HE50UT
E10001000100010001000100010001000
F500500500500500500500500
9 of 73
BLACKHEAT® HE INSTALLATION OPERATIONAND SERVICE MANUAL
Burner (shown with Tube
Gasket)
Must be installed with the
flame observation window
facing down.
Reflector
(Aluminium or
Stainless Steel)
Alternate overlap as
shown on overview.
Minimum overlap is 160 mm.
Coupling Assembly
with Lock
Reflector End Cap
Punch out center section to
accommodate tube.
Fan Assembly (Includes Flange)
Fan assembly is attached to the last
section of heat exchanger tubing
(fan tube).
Tube and Reflector Hanger
Suspend system from these
hangers.
Flex Gas Line
Tube
Heat treated aluminised tube
supplied in 3000 mm lengths.
Burner Tube
Supplied in 3000 mm lengths.
Burner tube is always the first
tube after the burner.
Reflector Support Strap, Wire
Form & #8 x 3/4 Screw
Fan Tube with Internal Swirler
Supplied in 3000 mm lengths. Fan
tube is always the last tube on the
heater where the fan is attached.
The swirler is welded inside of the
tube end.
Fan Flange Assembly
and Screws
U-tube
Height
Adjuster
Bow
Shackle
Tee
Assembly
U-tube
Support
Bracket
Damper Flange Assembly
For use on Multiburner Systems.
Tube and Reflector Hanger
with Clamp Package
Position this hanger no more
than 100 mm away from the
burner assembly.
Spring
Hook
S-hook
SECTION 4: MAJOR COMPONENT DESCRIPTIONS
10 of 73
SECTION 5: GENERAL SUSPENSION DETAILS
WARNING
Severe Injury Hazard
Secure burner to burner tube with bolts and
lockwashers.
Hang heater with materials with a minimum
working load of 75 lbs (33 kg).
Failure to follow these instructions can result
in death, injury or property damage.
WARNING
Cut/Pinch Hazard
Wear protective gear during installation,
operation and service.
Edges are sharp.
Failure to follow these instructions can result
in injury.
SECTION 5: GENERAL SUSPENSION DETAILS
To ensure your safety, and comply with the terms of the
warranty, all units must be installed in accordance with
these instructions.
The gas or the electrical supply lines must not be used to
support the heater.
Do not locate the gas or electrical supply lines directly
over the path of the flue products from the heater.
The heater must be installed in a location that it is readily
accessible for servicing.
The heaters must be installed with clearances to
combustibles as indicated on the rating plate and in this
manual.
The minimum and maximum gas inlet pressures must be
maintained as indicated on the rating plate. Typical
installation configurations are shown on Page 12, Figure
17.
NOTE: Some models may receive S-hooks (P/N
91907302) or spring hooks (P/N 91903300), rather than
bow shackles.
11 of 73
BLACKHEAT® HE INSTALLATION OPERATIONAND SERVICE MANUAL
* Allows for thermal expansion of system.
Hanger
Side View
Front View
Hanger
Bow Shackle
I-Beam
I-Beam
Beam
Clamp
Bow
Shackle
Anchor
Concrete
Beam
Locknut
Washer
Screw Hook
min. 10 mm
Washer
Wood
Beam
Turnbuckle
(not included)
600 mm
minimum*
300 mm
minimum*
10 mm
Rod
Typical Suspension Details
45° Angle
100 mm
Max.
DescriptionPart Number
Burner Tube03051100
S-hook91907302
Spring Hook91903300
Bow ShackleE0007576
Tube/Reflector Hanger03090100
Figure 17: Critical Hanger Placement
12 of 73
SECTION 6: LINEAR & DOUBLE LINEAR HEATER INSTALLATION
WARNING
Cut/Pinch Hazard
Wear protective gear during installation,
operation and service.
Edges are sharp.
Failure to follow these instructions can result
in injury.
SECTION 6: LINEAR & DOUBLE LINEAR HEATER INSTALLATION
The figures in this section provide a general overview of
component placement in a Linear and Double Linear
system. The location of some components such as
supports and couplings is crucial for proper installation.
Assemble the heater components as shown on Page 14, Figure 18.
For optional reflector configurations for linear heaters see Page 6, Figure 3through Page 7, Figure 9. Install
appropriate suspension hardware, beam clamps, chain or
rod at predetermined locations. Adjustments of chain
length will provide uniform pitch.
If any step is unclear, please contact Roberts-Gordon
LLC at +44 (0)121 506 7700.
6.1 Linear Standard Parts List
Part No.Description
033XXXXX Burner Assembly (Input and Fuel Varies)11111111
07260001Fan Package XP 111111---
07260002Fan Package XP 2 (optional)--------
07260003Fan Package XP 3-----111
07260051Fan Package 1 IP55 (optional)**11111---
07260052Fan Package 2 IP55 (optional)**--------
07260053Fan Package 3 IP55 (optional)**-----111
03051100Burner Tube, 100 mm x 3048 mm11111111
91409408Tube, 100 mm x 3048 mm- 1122233
S5127WFan Tube, 100 mm x 3048 mm, with 3048 mm Swirler-1111111
S5134WFan Tube, 100 mm x 3048 mm, with 2134 mm Swirler1-------
01329600Standard Coupling Assembly12233344
01329700Coupling Lock12233344
02750303Reflector, Aluminium, 2439 mm34466677
027503SSReflector, Stainless Steel, 2439 mm (Optional)*34466677
02750800Reflector End Cap, Aluminium22222222
HE15ST
HE20ST
HE25ST
HE30ST
HE35ST
HE40ST
HE45ST
HE50ST
027508SHReflector End Cap, Stainless (Optional)*22222222