Installation must be done by a contractor qualified
in the installation and service of gas-fired heating
equipment or your gas supplier.
Improper installation, adjustment, alteration, service
or maintenance can result in death, injury or
property damage. Read the Installation, Operation
and Service Manual thoroughly before installing or
servicing this equipment.
If you smell gas:
1. Open windows.
2. DO NOT try to light any appliance.
3. DO NOT use electrical switches.
4. DO NOT use any telephone in
your building.
5. Extinguish any open flame.
6. Leave the building.
7. Immediately call your local gas
supplier after leaving the building.
Follow the gas supplier’s
instructions.
8. If you cannot reach your gas
supplier, call the Fire Department.
WARNING
GordonRay®BH
The Economical Unitary
Infrared Heater
Installation, Operation &
Service Manual
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clearances to combustibles away from
heater.
Some objects will catch fire or explode
when placed close to heater.
Failure to follow these instructions can
result in death, injury or property
damage.
BH-40
BH-60
BH-80
BH-100
BH-115
Installer
Please take the time to read and understand
these instructions prior to any installation.
Installer must give a copy of this manual to the owner.
All rights reserved. No part of this work covered by the copyrights herein may be reproduced
or copied in any form or by any means - graphic, electronic, or mechanical, including
photocopying, recording, taping or information storage and retrieval systems - without the
written permission of Roberts-Gordon LLC.
Yo ur Safety is Important to Us!
This symbol is used throughout the
manual to notify you of possible fire,
electrical or burn hazards. Please pay
special attention when reading and
following the warnings in these
sections.
Installation, service and annual inspection of heater
must be done by a contractor qualified in the
installation and service of gas-fired heating
equipment.
Read this manual carefully before installation,
operation or service of this equipment.
This heater is designed for heating nonresidential
indoor spaces. Do not install in residential spaces.
These instructions, the layout drawing, local codes
and ordinances, and applicable standards that apply
to gas piping, electrical wiring, venting, etc. must be
thoroughly understood before proceeding with the
installation.
Protective gear is to be worn during installation,
operation and service. Thin sheet metal parts, such
as the reflector portion of the heater and the various venting components, have sharp edges. To prevent
injury, the use of work gloves is recommended. The
use of gloves will also prevent the transfer of body
oils from the hands to the surface of the reflector.
Before installation, check that local distribution
conditions, nature of gas and pressure, and
adjustment of the appliance are compatible.
This heater must be applied and operated under the
general concepts of reasonable use and installed
using best building practices.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. Children should
be supervised to ensure that they do no play with the
appliance.
For additional copies of the Installation, Operation
and Service Manual, please contact Roberts-Gordon
LLC.
1.2 Safety Labels and Their Placement
Product safety signs or labels should be replaced by
the product user when they are no longer legible.
Please contact Roberts-Gordon LLC or your
ROBERTS GORDON
®
independent distributor to
obtain replacement signs or labels. See Page 2, Figure 1through Page 3, Figure 2.
1.3 California Proposition 65
In accordance with California Proposition 65
requirements, a warning label must be placed in a
highly visible location on the outside of the
equipment (i.e., near equipment’s serial plate). See
label placement drawing on Page 3, Figure 2 for label
location. Avoid placing label on areas with extreme
heat, cold, corrosive chemicals or other elements. To
order additional labels, please contact RobertsGordon LLC or your ROBERTS GORDON
®
independent distributor.
1. 1 M a np ow e r R equirements
To p r e vent personal injury and damage to the heater,
two persons will be required for installation.
1 of 59
Page 8
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
DescriptionPart Number
Logo Label91031100
Vent Length Label91039500
Gas Connection Label91018123
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
CAUTION
Product Damage Hazard
Do not use heater in area containing
corrosive chemicals.
Refer to appropriate Material Safety Data
Sheets (MSDS).
Failure to follow these instructions can result
in product damage.
SECTION 2: INSTALLER RESPONSIBILITY
The installer is responsible for the following:
• To install the heater, as well as the gas and
electrical supplies, in accordance with applicable
specifications and codes. Roberts-Gordon LLC
recommends the installer contact a local Building
Inspector or Fire Marshal for guidance.
• To use the information given in a layout drawing
and in the manual together with the cited codes
and regulations to perform the installation.
• To install the heater in accordance with the
clearances to combustibles.
• To furnish all needed materials not furnished as
standard equipment.
• To plan location of supports.
• To provide access on all sides for burner servicing
and removal.
• To provide the owner with a copy of this
Installation, Operation and Service Manual.
• To never use heater as a support for a ladder or
other access equipment and never hang or
suspend anything from heater.
• To ensure there is adequate air circulation around
the heater and to su
pply air for combustion, ventilation and distribution in accordance with
local codes.
• To safely and adequately install heater using
materials with a minimal working load of 75 lbs
(33 kg).
• To ensure the heater is placed in an approved
application.
2.1 Wall Tag
A laminated wall tag is available for the heater as
a permanent reminder of the safety instructions and
the importance of the required clearances to
combustibles. Please contact Roberts-Gordon LLC
®
or your ROBERTS GORDON
independent
distributor to obtain the wall tag. Affix the tag by
peeling off the backing of the adhesive strips on the
rear surface and position the tag on a wall near the
heater (e.g. thermostat or ROBERTS GORDON
Controller).
A copy of the wall tag (P/N 91037912) is illustrated on
the back cover. For an immediate solution, you may
affix this copy on the wall near the heater.
Know your model number and installed configuration.
Model number and installed configuration are found on
the burner and in the Installation, Operation and
Service Manual. See Page 6, Figure 3 through Page 9, Figure 12. Write the proper clearance dimensions in
permanent ink according to your model number and
configuration in the open spaces on the tag.
2.2 Corrosive Chemicals
Roberts-Gordon LLC cannot be responsible for
ensuring that all appropriate safety measures are
undertaken prior to installation; this is entirely the
responsibility of the installer. It is essential that the
contractor, the sub-contractor, or the owner identifies
the presence of combustible materials, corrosive
chemicals or halogenated hydrocarbons* anywhere
in the premises.
* Halogenated Hydrocarbons are a family of
chemical compounds characterized by the
presence of halogen elements (fluorine, chlorine,
bromine, etc.). These compounds are frequently
used in refrigerants, cleaning agents, solvents, etc.
If these compounds enter the air supply of the
burner, the life span of the heater components will
be greatly reduced. An outside air supply must be
provided to the burners whenever the presence of
these compounds is suspected. Warranty will be
invalid if the heater is exposed to halogenated
hydrocarbons.
2.3 National Standards and Applicable Codes
All appliances must be installed in accordance with
®
the latest revision of the applicable standards and
national codes. This refers also to the electric, gas
and venting installation. Note: Additional standards
for installations in p
ublic garages, aircraft hangars,
etc. may be applicable.
4 of 59
Page 11
SECTION 3: CLEARANCES TO COMBUSTIBLES
WARNING
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clearances to
combustibles away from heater.
Some objects will catch fire or explode when
placed close to heater.
Failure to follow these instructions can result
in death, injury or property damage.
3.1 Required Clearances to Combustibles
Clearances are the required distances that
combustible objects must be away from the heater to
prevent serious fire hazards. Combustibles are
materials that may catch on fire and include common
items such as wood, paper, rubber, fabric, etc.
Maintain clearances to combustibles at all times
for safety.
Clearances for all heater models are located on the
burner of the heater and on Page 6, Figure 3 through Page 9, Figure 12 in this manual. Check the
clearances on each burner for the model heater
being installed to make sure the product is suitable
for your application and the clearances are
maintained. Read and follow the safety guidelines
below:
• Keep gasoline or other combustible materials
including flammable objects, liquids, dust or
vapors away from this heater or any other
appliance.
• The stated clearances to combustibles represents
a surface temperature of 90° F (50° C) above
room temperature. Building materials with a low
heat tolerance (su
canvas, tri-ply, etc) may be subject to degradation
at lower temperatures. It is the installer’s
responsibility to assure that adjacent materials
are protected from degradation.
• Maintain clearances from heat sensitive
equipment and workstations.
• Maintain clearances from vehicles parked below
the heater.
• Maintain clearances from swinging and overhead
doors, overhead cranes, vehicle lifts, partitions,
storage racks, hoists, building construction, etc.
• In locations used for the storage of combustible
materials, signs must be posted to specify the
maximum permissible stacking height to maintain
required clearances from the heater to the
combustibles. Signs must be posted adjacent to
the heater thermostat. In the absence of a
thermostat, signs must be posted in a
conspicuous location.
• Consult local Fire Marshal, Fire Insurance Carrier
or other authorities for approval of proposed
installation when there is a possibility of exposure
to combustible airborne materials or vapors.
• Hang heater in accordance to the minimum
suspension requirements
ch as plastics, vinyl siding,
on Page 15, Figure 14.
SECTION 3: CLEARANCESTO COMBUSTIBLES
• If the radiant tubes must pass through the building
structure, be sure that adequate sleeving and fire
stop is installed to prevent scorching and/or fire
hazard.
5 of 59
Page 12
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
C
BD
A
C
BD
A
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.
2. Clearances B, C and D can be reduced by 50% after 25' (7.5 m) of tubing downstream
from where the burner and burner tube connect.
FIGURE 3: Standard Reflector
Model ABCDABCD
BH-406275227166913369
BH-606356235168915889
BH-806386538169716697
BH-100640704016102178102
BH-115/125646764616117194117
BH-140/150650795016127201127
BH-175/200852825221133209133
FIGURE 4: One Side Reflector
Model ABCDABCD
BH-406952441623133112
BH-606 9 62471623158120
BH-806969541623176138
BH-1006976591623194150
BH-115/1256982651623209166
BH-140/1506985691623216176
BH-175/2008988732123224186
(inches)(centimeters)
(inches)(centimeters)
FIGURE 5: Two Side Reflectors
6 of 59
(inches)(centimeters)
Model ABCDABCD
BH-406155215163913339
BH-606236523165916659
BH-806257125166418164
BH-1006 277727166919669
BH-115/1256328332168221182
BH-140/1506358735168922189
BH-175/200840914021102232102
Page 13
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.
B
D
C
A
C
D
B
A
2. Clearances B, C and D can be reduced by 50% after 25' (7.5 m) of tubing downstream
from where the burner and burner tube connect.
FIGURE 6: 45° Tilt Reflector
Model ABCDABCD
BH-408850462121127117
BH-608 8 59542121150138
BH-808865602121166153
BH-10010873642621186163
BH-115/12510877692621196176
BH-140/15012883743121211188
BH-175/20012885793121216201
FIGURE 7: U-Tube, Standard Reflector
Model ABCDABCD
BH-40
BH-606356230168915877
BH-806386837169717394
BH-100640753916102191100
BH-115/125646784316117199110
BH-140/150650834716127211120
BH-175/200854875121138221130
SECTION 3: CLEARANCESTO COMBUSTIBLES
(inches)(centimeters)
(inches)(centimeters)
- UNAPPROVED -- UNAPPROVED -
FIGURE 8: U-Tube, 45°
(inches)(centimeters)
Model ABCDABCD
BH-40
BH-608 8 59422121150107
BH-808865462121166117
BH-1008873522121186133
BH-115/1258877612121196155
BH-140/1508883662121211168
BH-175/2008885702121216178
- UNAPPROVED -- UNAPPROVED -
7 of 59
Page 14
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
B
A
C
D
C
BD
A
C
BD
A
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.
2. Clearances B, C and D can be reduced by 50% after 25' (7.5 m) of tubing downstream
from where the burner and burner tube connect.
FIGURE 9: U-Tube, Opposite 45° Reflector
Model ABCDABCD
BH-40
BH-6085459222113815056
BH-8086065222115316656
BH-100106473222616318656
BH-115/125107077222617819656
BH-140/150127483223118821156
BH-175/200127685223119421656
- UNAPPROVED -- UNAPPROVED -
FIGURE 10: 2-Foot Deco Grille and Protective Grille
Model ABCDABCD
BH-406275227166913369
BH-606356235168915889
BH-806386538169716697
BH-100640704016102178102
BH-115/125646764616117194117
BH-140/150650795016127201127
BH-175/200852825221133209133
(inches)(centimeters)
(inches)(centimeters)
FIGURE 11: Lower Clearance Shield*
*When installed in the first 10' (3 m).
8 of 59
(inches)(centimeters)
Model ABCDABCD
BH-40634273416876987
BH-6063933391610084100
BH-8064038401610297102
BH-100650445016127112127
BH-115/125654485416138122138
BH-140/150655505516140127140
BH-175/200
- UNAPPROVED -- UNAPPROVED -
Page 15
NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.
Radiant Tubes
Vent
Pipes
Unvented
Vented
A
E
F
2. Clearances B, C and D can be reduced by 50% after 25' (7.5 m) of tubing downstream
from where the burner and burner tube connect.
FIGURE 12: Venting
SECTION 3: CLEARANCESTO COMBUSTIBLES
(inches)(centimeters)
ModelAEFAEF
BH-40141818364646
BH-60141818364646
BH-80202418516146
BH-100202418516146
BH-115/125202418516146
BH-140/150203018517746
BH-175/200203018517746
9 of 59
Page 16
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
SECTION 4: NATIONAL STANDARDS AND
APPLICABLE CODES
4.1 Gas Codes
The type of gas appearing on the nameplate
must be the type of gas used. Installation must
comply with national and local codes and
requirements of the local gas company.
United States: Refer to National Fuel Gas Code
NFPA 54/ANSI Z223.1 - latest revision.
Canada: Refer to Natural Gas and Propane
Installation Code CSA B149.1 - latest revision.
4.2 Aircraft Hangars
Installation in aircraft hangars must be in
accordance with the following codes:
United States: Refer to Standard for Aircraft
Hangars, NFPA 409 - latest revision.
Canada: Refer to Natural Gas and Propane
Installation Code CSA B149.1 - latest revision.
In aircraft storage and servicing areas, heaters
shall be installed at least 10' (3 m) above the
upper surface of wings or of engine enclosures
of the highest aircraft which may be housed in
the hangar. The measurement shall be made
from the wing or engine enclosure (whichever is
higher from the floor) to the bottom of the heater.
• In shops, offices and other sections of aircraft
hangars communicating with aircraft storage or
servicing areas, heaters shall be installed not
less than 8' (2.4 m) above the floor.
• Suspended or elevated heaters shall be so
located in all spaces of aircraft hangars that they
shall not be subject to injury by aircraft, cranes,
movable scaffolding or other objects. Provisions
shall be made to assure accessibility to
suspended heaters for recurrent maintenance
purposes.
4.3 Public Garages
Installation in garages must be in accordance
with the following codes:
United States: Refer to Standard for Parking
Structures NFPA 88A - latest revision or the
Code for Motor Fuel Dispensing Facilities and
Repair Garages, NFPA 30A - latest revision.
Canada: Refer to Natural Gas and Propane
Installation Code CSA B149.1 - latest revision.
• Heaters must not be installed less than 8'
(2.4 m) above the floor. Minimum clearances to
combustibles must be maintained from vehicles
parked below the heater.
• When installed over hoists, minimum
clearances to combustibles must be maintained
from the upper most point of objects on the hoist.
4.4 Electrical
The heater must be electrically grounded in
accordance with the following codes:
United States: Refer to National Electrical Code
NFPA 70 - latest revision. Wiring must conform to
the most current National Electrical Code
®
, local
ordinances and any special diagrams furnished.
Canada: Refer to Canadian Electrical Code,
CSA C22.1 Part 1 - latest revision.
4.5 Venting
The venting must be installed in accordance with
the requirements within this manual and the
following codes:
United States: Refer to National Fuel Gas Code
NFPA 54/ANSI Z223.1 - latest revision.
Canada: Refer to Natural Gas and Propane
Installation Code CSA B149.1 - latest revision.
®
,
10 of 59
4.6 High Altitude
These heaters are approved for installations up
to 2000' (610 m)(US), 4500' (1370 m)(Canada)
without modification. Consult factory if US
installation is above 2000' (610 m) or Canadian
installation is above 4500' (1370 m).
Page 17
SECTION 5: MAJOR COMPONENTS
Burner with Tube Gasket
Must be installed with the
flame observation window
facing down.
Reflector (Aluminum or
Stainless Steel)
Alternate overlap as shown on
overview and on Page 17, Figure 16. Minimum overlap is
6'' (16 cm).
Tube and Reflector Hanger
with Clamp Package
Position this hanger no more
than 4” (10 cm) away from the
burner.
Coupling Assembly with Lock
Reflector End Cap
Punch out center section to
accommodate tube.
Tube and Reflector Hanger
Suspend system from these
hangers.
Flex Gas Line with
Shut Off Cock
Tube
Hot rolled or heat treated
aluminized tube supplied in
10' (3 m) lengths.
Burner Tube
Supplied in 10' (3 m) lengths.
Burner tube is always the first
tube after the burner.
Reflector Support Strap &
Wire Form
Turbulator
Turbulator must be installed in the
last standard section of tube.
Turbulator is not required on the
BH-125/150/175/200. For
installation, see Page 21, Step 6.4
Vent Adapter
FIGURE 13: Major Component Descriptions
SECTION 5: MAJOR COMPONENTS
11 o f 59
Page 18
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Additional tubing length may be added to heater. Tubing must be heat-treated, aluminized or porcelain
coated. Any additional tubing lengths are considered as vent length for length determination. Maximum venting length for minimum heater length is 45' (13.7 m) total.
13 of 59
Page 20
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
WARNING
Cut/Pinch Hazard
Wear protective gear during installation,
operation and service.
Edges are sharp.
Failure to follow these instructions can result
in injury.
SECTION 6: HEATER INSTALLATION
WARNING
Severe Injury Hazard
Secure burner to burner tube with bolts and
lockwashers.
Hang heater with materials with a minimum
working load of 75 lbs (33 kg).
Failure to follow these instructions can result
in death, injury or property damage.
Expansion and contraction of the tube dictates that
the minimum suspension lengths must be
maintained. See tableon Page 15, Figure 14.
To ensure your safety and comply with the terms of
the warranty, all units must be installed in
accordance with these instructions.
The gas or the electrical supply lines must not be used to support the heater.
Do not locate the gas or electric supply lines directly
over the path of the flue products from the heater.
The heater must be installed in a location that it is
readily accessible for servicing.
The heaters must be installed in accordance with
clearances to combustibles as indicated on the rating
plate and in this instruction manual.
The minimum and maximum gas inlet pressures
must be maintained as indicated on the rating plate.
Typical installation configurations are shown on Page 15, Figure 14.
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Incorrect slide bar
position
Correct slide bar
dimensions
± 2" (5 cm)
Drive slide bar until tight.
End of slide bar should be
within tolerance listed below.
• Repeat Step 6.3 A - D until all tubes are assembled. See Page 20, Step 6.3.2.
Tighten slide bar as shown below.
10' ± 1'
(3 m ± .25 m)
Total Overall
Tube Length
7' 6" ± 1'
(2.3 m ± .25 m)
Model
Tube Le n gth
Mi nimu m
BH-4010' (3 m)
BH-6020' (6 m)
BH-8020' (6 m)
BH-10030' (9 m)
BH-11530' (9 m)
BH-12540' (12 m)
BH-14040' (12 m)
BH-15050' (15 m)
BH-17550' (15 m)
BH-20060' (18 m)
Step 6.3.1 Coupling and Tube Assembly (Continued)
Step 6.3.2 Coupling and Tube Assembly (Continued)
20 of 59
Page 27
Step 6.4 Turbulator Installation
T
w
i
s
t
Pull String
Ta b
Fold tab around outside
of tube nearest to the vent to
hold turbulator in place.
Step 6.5.1 Reflector, U-Clip and Reflector Support Installation
2. The overlap at the first and second reflector is a slip overlap.
Thereafter, every third reflector joint is a slip overlap. A slip
overlap is achieved by either:
a.) both reflectors lay inside a hanger.
(No reflector support needed.)
b.) using a reflector support with
loose screws at the reflector
overlap.
3. The remaining reflector overlaps require a non-slipoverlap connection. To affix the reflectors together in
a non-slip overlap either:
a.) use reflector support and tight screws.
b.) if both reflectors lay inside a hanger, u-clips or
sheet metal screws may be used.
This section of three reflectors joined together must
be affixed to the tube with at least one reflector support
with tight screws.
Reflector
End Cap
U-clips
1. The first reflector after the burner must be affixed in
the middle of the reflector with a reflector support and
tight screws.
First Reflector
6"
(16 cm)
Overlap must be a
minimum of 6" (16 cm).
Loose screws
loosened 1/16"
(.16 cm) to allow
slippage.
2 A
Slip Overlap
Reflector
Support
2 B
Slip Overlap
Reflector
Tight
Screws
3 B
Non-Slip Overlap
U-clip
(2 Clips per
Non-slip Overlap
Inside a Hanger)
Reflector
3 A
Non-Slip Overlap
Wire Form
Reflector Support
Strap
Tight
Sheet Metal
Screw
DescriptionPart Number
Reflector Support Package03050010
Wire Form91908004
Reflector Support Strap03050000
Screw #8 x 3/4"94320812
U-Clip Package91107720
Reflector End Cap027508XX
The pictorial drawings of the heater construction in Section 6 are schematic only and provide a general
guideline of where hangers, reflector supports and
U-clips are to be installed.
To ensure proper expansion and contraction
movement of the reflectors, a combination of U-clips
and reflector supports are used. The positioning of
SECTION 6: HEATER INSTALLATION
reflector supports and U-clips depend on the
individual installation. Use either pop rivets or sheet
metal screws instead of u-clips when installing end
caps and joint pieces in areas where impact and high
wind may be a factor. The following rules must be
observed.
23 of 59
Page 30
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Wear protective gear during installation,
operation and service.
Edges are sharp.
Failure to follow these instructions can result
in injury.
7.1 U-Tube Configuration
Heaters (except BH-40) are approved for optional
U-tube configurations.
The U-tube may be installed in either a standard
horizontal position, a 45° position or in an opposite
45° position as shown on Page 7, Figure 7 through Page 8, Figure 9. When using a U-tube configuration,
the following additional rules must be adhered to:
• A minimum of 10' (3 m) on BH-60/80 and a
minimum of 15
150/175/200 is required between the burner and
the U-tube.
• The correct turbulator (See Page 21, Step 6.4)
must be installed in the last standard section of
the tube.
• The burner must never be operated in a tilted
position.
• The heater must be properly supported at all
locations. See Page 27, Figure 19.
'
(4.5 m) on BH-100/115/125/140/
SECTION 7: OPTIONAL HEATER ACCESSORIES
25 of 59
Page 32
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
U-tube
18" (46 cm)
Center to Center
U-clips
Reflector
End Caps
12
Burner
Reflector
Turbulator
(With Select
Models)
Tube Clamp
Package
Burner
Tube
Tube
U-tube
Support Bracket
Reflector
Support
Couplings
U-tube, Standard
Nut
Lock Washer
Lock Washer
Nut
U-bolt
12
12
U-tube,
Opposite 45°
Vent Adapter
1
U-tube,
45°
2
Tight U-bolt
4" (10 cm) u-bolt,
secured to burner tube
with 1/4" (.6 cm)
lockwashers and
1/4"(.6 cm) -20 hex nuts.
Loose U-bolt
4" (10 cm) u-bolt,
secured to bracket with
1/4" (.6 cm) lockwashers
and 1/4" (.6 cm)-20 hex
nuts on top and bottom to
allow for tube expansion
and contraction.
FIGURE 18: U-Tube Heater Assembly Overview
26 of 59
Page 33
FIGURE 19: U-Tube Heater Layout Overview
LEGEND
a = 14" (36 cm)
Reflector Width (Not Shown)
b = 2" (5 cm)
End Cap to Burner
c = 2" (5 cm)
End Cap to Hanger
d= 7
'
6" (2.3 m)
Distance First Hanger
e = 10
'
(3.0 m)
Distance Between Hangers
f = 5
'
(1.5 m)
Distance Between Last Full Tube
Hanger and Half Tube Hanger
g = 12.5" (32 cm) Burner Length
h = 11" (28 cm) Burner Height
* Requires the last reflector
before the u-tube to be cut in
half for use on both sides.
** Requires the last tube before
the u-tube to be cut in half for
use on both sides.
U-tube
Burner
Reflector
Tube 10
' (3.0 m)
Tube/Reflector
Hanger
Coupling
Assembly
Tube 5' (1.5 m)**
c
b
de
g
h
40' (12.2 m) Tube Length
c
b
d
f
g
h
30' (9.1 m) Tube Length**
20
' (6.1 m) Tube Length*
g
c
b
h
e
c
b
de
f
g
h
50' (15.2 m) Tube Length* **
Vent Adapter
(Not Shown)
SECTION 7: OPTIONAL HEATER ACCESSORIES
27 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
g
c
b
de
h
e
f
g
c
b
de
h
ee
g
c
b
de
h
e
60' (18.3 m) Tube Length
70
' (21.3 m) Tube Length**
80
' (24.4 m) Tube Length
Tube
90° Elbow
Coupling
DescriptionPart Number
Elbow Package02718702
90° Elbow01335801
Coupling01312700
Reflector End Cap02750800
Reflector Joint Piece02750900
U-Clip Package91107720
Minimum Distance Required
Between Burner and Elbow
Model
Minimum
Distance
BH-4010' (3 m)
BH-6010' (3 m)
BH-8010' (3 m)
BH-10015' (4.5 m)
BH-11515' (4.5 m)
BH-12515' (4.5 m)
BH-14015' (4.5 m)
BH-15015' (4.5 m)
BH-17515' (4.5 m)
BH-20015' (4.5 m)
FIGURE 20: U-Tube Layout Overview (Continued)
7. 2 E l b ow P a c k a ge Configuration
Step 7.2.1 Elbow Installation
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Page 35
Step 7.2.2 Elbow Installation
Tube
Coupling
Step 7.2.3 Reflector Joint Installation
SECTION 7: OPTIONAL HEATER ACCESSORIES
Step 7.2.4 Reflector Joint Installation
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Step 7.2.5 Reflector Joint Detail
FIGURE 21: Reflector Joint Detail
30 of 59
Page 37
7.3 Reflector Side Extension
Reflector Side
Extension Bracket
(2 per Reflector)
Use additional supports
in high air movement
applications.
Tube and Reflector Hanger
ReflectorTube
Reflector Support
DescriptionPart Number
Reflector Side Extension Package02712700
Reflector Side Extension01368000
Retainer Clips02751200
Sheet Metal Screws94118106
Order Separately
Reflector Side Extension Bracket01329910
Retainer Clip
(2 per Side)
Cut relief notches for
supports and hangers.
Reflector Side Extension
#8 x 3/8 (3.9 x 9.5 mm) Sheet Metal Screw
Step 7.3.1 Bracket Installation
SECTION 7: OPTIONAL HEATER ACCESSORIES
Step 7.3.2 Side Reflector Installation
31 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
12"
(30 cm)
Reflector
Lower Clearance Shield
17"
(43 cm)
Washers
Screws
Locknuts
Align Pilot Holes
DescriptionPart Number
Lower Clearance Shield Package01397501
Shield Support Strap01397500
Lower Clearance Shield 8' (2.4 m)02793000
Locknut #892311400
Flat Washer #895310800
Screw #8 x 3/8''93511406
Step 7.5.3 Reflector Side Extension Installation for Decorative Grilles
33 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Silicone Cap
Grille
Finger
DescriptionPart Number
Grille Section08050001
Grille End Cap08050002
Silicone Cap91915951-6P
Bend up 90°.
Pull outward.
Grille
GrilleEndCap
A
B
C
D
Grille
Grille
End Cap
Reflector
FinalGrille
Section
40"
(101 cm)
7.6 Protective Grille Installation
Step 7.6.1 Silicone Cap Installation
Step 7.6.2 Grille End Cap Installation
Step 7.6.3 Grille Installation
34 of 59
Page 41
SECTION 8: VENTING
WARNING
Carbon Monoxide Hazard
Heaters installed unvented must be interlocked
with sufficient building exhaust.
Heaters must be installed according to the
installation manual.
Failure to follow these instructions can result
in death or injury.
WARNING
Cut/Pinch Hazard
Wear protective gear during installation,
operation and service.
Edges are sharp.
Failure to follow these instructions can result
in injury.
SECTION 8: VENTING
combustible wall must have an approved thimble
to conform with the above listed codes.
Vent pipe must be sloped downward away from the
heater 1/2'' (1 cm) for every 20' (6 m).
The heater may be individually vented or common vented. When venting horizontally, a maximum of
two heaters can be commonly vented. See Page 37, Section 8.9. When venting vertically, a maximum of
four heaters can be commonly vented. See Page 38, Section 8.10.
The heater may also be installed unvented in certain
circumstances according to building ventilation
codes. Refer to the above codes and Page 36, Section 8.2 for further information. Unvented
operation also requires compliance with the
clearances to combustibles given on Page 9, Figure
12.
The bottom of the vent or air intake terminal shall not
be located less than 1' (0.3 m) above grade level.
8.1 Venting
This heater must be vented in accordance with the
rules contained in this manual and with the following
national codes and any state, provincial or local
codes which may apply:
United States: Refer to National Fuel Gas Code
NFPA 54/ANSI Z223.1 - latest revision.
Canada: Refer to Natural Gas and Propane
Installation Code CSA B149.1 - latest revision.
Exhaust end of heater will accept a 4'' (10 cm) vent
pipe using the vent adapter (P/N 90502700). To
prevent leakage of condensation, install the vent
adapter with the seam on top and seal the joint using
a high temperature silicone sealant.
Any portion of vent pipe passing through a
The vent shall not terminate less than 7' (2.1 m)
above grade where located adjacent to public walkways.
Vent terminal must be installed at a height sufficient
to prevent blockage by sno
protected from degradation by flue gases.
Secure all joints with #8 x 3/8 sheet metal screws.
Seal all joints with high temperature silicone sealant.
Vent terminal must be beyond any combustible
overhang.
8.1.1 United States Requirements
Vent must terminate at least 3' (0.9 m) above any
forced air inlet located within 10' (3.1 m).
Vent must terminate at least 4' (1.2 m) below, 4'
(1.2 m) horizontally from, or 1' (0.3 m) above any
door, operable window, or gravity air inlet into any
building.
8.1.2 Canadian Requirements
The vent shall not terminate within 6' (1.8 m) of a
mechanical air supply inlet to any building.
The vent shall not terminate within 3' (0.9 m) of a
window or door that can be opened in any building,
any non-mechanical air supply inlet to any building,
or of the combustion air inlet of any other appliance.
w, and building materials
35 of 59
Page 42
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Sufficient ventilation must be provided in the amount
of 4 cfm per 1000 Btu/h firing rate (United States); 3
cfm per 1000 Btu/h firing rate (Canada).
Use of optional outside combustion air is not
recommended with unvented heaters.
If exhaust fans are used to supply ventilation air, an
interlock switch must be used to prevent the heater
from coming on when the fans are off. This may be
done using a pressure switch.
8.3 Horizontal Venting
In noncombustible walls only, vent terminal
(P/N 02537801-1P) may be used.
For 4" (10 cm) vents in either combustible or
noncombustible walls, use Tjernlund VH1-4 (P/N
90502100) or equivalent, insulated vent terminal.
Follow the manufact
urer's instructions for proper
installation.
For 6" (15 cm) common vents in either combustible
or noncombustible walls, use Tjernlund VH1-6 (P/N
90502101) or equivalent, insulated vent terminal.
Follow the manufacturer's instructions for proper
installation.
8.4 Vertical Venting
For 4'' (10 cm) common vent, an approved vent cap
(P/N 90502300) must be used.
For 6'' (15 cm) common vent, an approved vent cap
(P/N 90502302) must be used.
For common vertical venting of more than two
heaters, See Page 38, Section 8.10.
A vent shall not extend less than 2' (0.6m) above the
highest point where it passes through a flat roof of a
building.
8.5 Unvented Operation Tube Termination
Turndown type vent terminal with a screen must be
installed at the exhaust end of the tube. Vent
terminal design shall not incorporate backdraft flap.
FIGURE 22: Tube Termination
8.6 Length Requirements
The maximum vent length allowed is 45' (13.7 m).
The maximum outside air supply duct length allowed
is 45' (13.7 m).
The total vent length, plus outside air duct length,
plus any extensions to minimum heat exchanger
lengths, cannot exceed 65' (19.8 m).
Vent length should be limited to less than 20' (6 m).
If using vent lengths greater than 20' (6 m),
condensation will form in the vent pipe. Insulation
and additional sealing measures (high temperature
silicone at all seams) are required. Optional heat
exchanger beyond minimum lengths is considered
as vent length for length determination.
Subtract 15' (4.6 m) of maximum allowed vent or
duct length per vent elbow if more than two are
used.
8.7 Horizontal Ventilation 4'' (10 cm) Pipe
36 of 59
Page 43
8.8 Vertical Ventilation 4'' (10 cm) Pipe
DescriptionPart Number
Vent Cap 4" (10 cm)90502300
4" (10 cm) Single Wall Pipe
Outside Wall
Vent Adapter
Sweeping 'T'
Connection
Sweeping 'Y'
Connection
Outside Wall
6" (15 cm) Single Wall Pipe
Vent Terminal
Tjernlund VH1-6 or Equivalent
Outside Wall
4" (10 cm) Single Wall Pipe
Vent Adapter
Vent Terminal
Tjernlund VH1-6 or Equivalent
Vent Adapter
Vent Adapter
TOP VIEW
4" (10 cm) Single Wall Pipe
6" (15 cm) Single Wall Pipe
DescriptionPart Number
Vent Terminal 6" (15 cm)90502101
8.9 Common Side Wall Venting
SECTION 8: VENTING
Requirements:
• Maximum of two heaters can be commonly
vented through a side wall.
• Heaters must be of the same BTU output.
• Heaters must be controlled by a common
thermostat.
37 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
8.10 Common Vertical Venting
Requirements:
• Maximum of four heaters can be commonly
vented through the roof.
• Heaters must be of the same BTU output.
• Heaters must be controlled by a common
thermostat.
• Connections to a common stack must be
positioned to avoid direct opposition between
streams of combustion gases.
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Page 45
SECTION 8: VENTING
DescriptionPart Number
Vent Cap 4" (10 cm)90502300
Band Clamp
(Recommended)
Flex Hose
(Recommended)
Vent Cap
Wall
4" (10 cm)
Single Wall Pipe
Burner
DescriptionPart Number
Vent Cap 4" (10 cm)90502300
8.11 Outside Combustion Air Supply
IMPORTANT: If the building has a slight negative
8.11.1 Length Requirements
Follow the constraints listed on Page 36, Section 8.6.
pressure or corrosive contaminants, such as
halogenated hydrocarbons, are present in the air, an
outside combustion air supply to the heater is
required. Seal all combustion air pipe joints.
Use of optional outside combustion air is not
recommended with unvented heaters.
The air supply duct may have to be insulated to
prevent condensation on the outer surface. The
outside air terminal must not be more than 1' (31 cm)
above the vent terminal.
8.11.2 Vertical Outside Air Supply for Single Heater Installation
8.11.3 Horizontal Outside Air Supply for Single Heater Installation
39 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Sweeping 'T'
Connection
6" (15 cm) Single Wall Pipe
Vent Cap
4" (10 cm)
Single Wall Pipe
Band Clamp
(Recommended)
BurnerBurner
Flex Hose
(Recommended)
Flex Hose
(Recommended)
Roof
DescriptionPart Number
Vent Cap 6" (15 cm)90502302
Sweeping 'Y'
Connection
Vent Cap
Outside Wall
4" (10 cm) Single Wall Pipe
(Seal All Joints)
6" (15 cm) Single Wall Pipe
Flex Hose
(Recommended)
Band Clamp
(Recommended)
Burner
Burner
DescriptionPart Number
Vent Cap 6" (15 cm)90502302
8.11.4 Vertical Outside Air Supply for Double Heater Installation
Requirements:
• Heaters must be controlled by a common thermostat.
8.11.5 Horizontal Outside Air Supply for Double Heater Installation
Requirements:
• Heaters must be controlled by a common thermostat.
40 of 59
Page 47
SECTION 9: GAS PIPING
WARNING
Fire Hazard
Tighten gas hose fittings to connect gas
supply according to Figure 23.
Gas hose can crack when twisted.
Gas hose moves during normal operation.
Use only 36" (91 cm) long connector of 1/2" or
3/4" nominal ID.
Connector supplied with heater for U.S.
models (not with Canadian models).
Failure to follow these instructions can result
in death, injury or property damage.
WARNING
Explosion Hazard
Leak test all components of gas piping
before operation.
SECTION 9: GAS PIPING
Install the gas hose as shown on Page 42, Figure 23.
The gas hose accommodates expansion of the
heating system and allows for easy installation and
service of the burner. Before connecting the burners
to the supply system, verify that all high pressure
testing of the gas piping has been completed.
There is an expansion of the tube with each firing
cycle; this will cause the burner to move with respect
to the gas hose. This can cause a gas leak resulting
in an unsafe condition if the gas connection is not
made strictly in accordance with Figure 23on Page
42.
Meter and service must be large enough to handle all
the burners being installed plus any other connected
load. The gas hose which feeds the system must be
large enough to supply the required gas with a
maximum pressure drop of 1/2" w.c. When gas piping
is not included in the layout drawing, the local gas
supplier w
Gas lines must meet applicable codes:
United States: The Flexible Stainless Steel Gas
Hose (US models) supplied with the heater is certified per the Standard for Connectors for Gas Appliances, ANSI Z21.24/CSA 6.10 - latest revision. Canada: The Rubber Type 1 Gas Hose (Canadian
models) optional with the heater is certified as being
in compliance with the Standard for Elastomeric
Composite Hose and Hose Couplings for Conducting
Propane and Natural Gas, CAN/CGA 8.1 - Latest
revision.
• Check the pipe and tubing ends for leaks
before placing heating equipment into
service. When checking for gas leaks, use a
soap and water solution; never use an open
flame.
ill usually help in planning the gas piping.
Gas can leak if piping is not installed
properly.
Do not high pressure test gas piping with
heater connected.
Failure to follow these instructions can result
in death, injury or property damage.
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
INCORRECT POSITIONS (WRONG INSTALLATION)
Heater Movement
Heater Movement
Heater MovementHeater Movement
DescriptionPart Number
1/2" Flexible Stainless Steel Gas Hose (US Models)91412200
3/4" Flexible Stainless Steel Gas Hose (US Models)91412204
1/2" Rubber Type 1 Gas Hose (Canadian Models)91412206
3/4" Rubber Type 1 Gas Hose (Canadian Models)91412207
FIGURE 23: Gas Connection with Flexible Gas Hose
CORRECT POSITIONS
Shut-Off Valve (included with gas hose) must
be parallel to burner gas inlet. The 3" (8 cm)
displacement shown is for the cold condition.
This displacement may reduce when the
system is fired.
Hold gas nipple securely with pipe wrench
when attaching gas hose.
Failure to follow these instructions can result
in product damage.
CAUTION
Product Damage Hazard
Vertical (as shown left)
3" (8 cm)
12"
(30 cm)
Flexible Gas Hose
36" (91 cm) length
max. displacement
Side View
90° Pipe Elbow
(Not Included)
Heater Movement
45°
Rear View
Burner Assembly
(Shown Without Blower Assembly)
45°
Alternate
positions
okay
Pipe Nipple
42 of 59
Page 49
SECTION 10: WIRING
DANGER
Electrical Shock Hazard
Disconnect electric before service.
Heater must be properly grounded.
Failure to follow these instructions can result
in death or electrical shock.
L1
L2
Gnd.
NH
Gnd.
NH
Gnd.
Additional
Burners
120 V-60 Hz
Supply Circuit
Line Voltage Thermostat
Burner 1Burner 2
Maximum 5 Burners
Per Thermostat
10.1 Line Voltage Thermostat Wiring
SECTION 10: WIRING
Heaters can be controlled using several methods.
Normally thermostats are used to control the heaters
but they can also be controlled by an energy
management system. Section 10.1 illustrates the
connection for heaters controlled by a line voltage
thermostat.
For heaters on a low voltage thermostat, See Page 44, Section 10.2. Heaters must be grounded in
accordance with applicable codes: United States:
Refer to National Electrical Code
®
NFPA 70 - latest
revision; Canada: Refer to Canadian Electrical Code
CSA C22.1 Part I - latest revision.
If any of the original internal wiring must be replaced,
it must be replaced with wiring materials having a
temperature rating of at least 105°C and 600 volts.
43 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
R
C
W
G
Y
1
2
3
4
5
6
COIL
L1
L2
Gnd.
N
H
Gnd.
N
H
Gnd.
Additional
Burners
120 V-60 Hz
Supply Circuit
Low Voltage Thermostat
Burner 1
Burner 2
Maximum 8 Burners
Per Relay
Black
SPST Transformer Relay
Black
Red
White
COIL
FRONT VIEWBACK VIEW
DescriptionPart Number
SPST Transformer Relay90417600K
Low Voltage Thermostat90425100
10.2 Low Voltage Thermostat Wiring
44 of 59
Page 51
10.3 Internal Wiring
SECTION 10: WIRING
45 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Conduit Hole
BX or Romex Connector
Burner Box
Internal Wire Bundle
Green
White
Black
L1
L2
Gnd.
Connect wires together with
suitable approved wire connections.
Green to Gnd.
White to L2
Black to L1
Electrical Cord or
Flexible Conduit
10.4 Ladder Diagram
10.5 Electrical Connection to the Burner
46 of 59
Page 53
SECTION 11: OPERATION AND MAINTENANCE
Cut/Pinch Hazard
Wear protective gear
during installation,
operation and service.
Edges are sharp.
WARNING
Failure to follow these instructions can result in death, electric shock, injury or property damage.
Burn Hazard
Allow heater to cool
before service.
Tubing may still be hot
after operation.
Explosion Hazard
Turn off gas supply to
heater before service.
DANGER
Electrical Shock Hazard
Disconnect electric
before service.
Heater must be
connected to a properly
grounded electrical
source.
SECTION 11: OPERATIONAND MAINTENANCE
This heater is equipped with a direct spark ignition
system.
11.1 Sequence of Operation
1. Turn the thermostat up. When the thermostat
calls for heat, the blower motor will energize.
2. When the motor approaches nominal running
RPM, the pressure switch closes and activates
the ignition module.
3. After a 45 second prepurge, the ignition module
then opens the gas valve and energizes the
spark igniter.
4. When the flame is established, the sparking
sequence ceases.
5. If the flame is not established during the ignition
sequence, the ignition module closes the gas
valve and purge begins. Module will try 2
additional times for ignition (with purges in
between trials). If ignition is not established, the
module will lockout.
6. If the flame extinguishes during operation, the
ignition module will attempt the multiple trial
sequence described in step 5. If ignition is not
re-established, the module w
hour or until reset.
7. After lockout, the control can be reset by turning
down thermostat for five seconds, and then
raising it again to desired temperature, or by
disconnecting power and then reconnecting.
ill lockout for one
8. When thermostat is satisfied, all power to the unit is shut off.
11.2 To Shut Off Heater
Set thermostat to lowest setting.
Turn OFF electric power to heater.
Turn OFF manual gas valve in the heater supply line.
11.3 To Start Heater
Turn gas valve and electric power OFF and wait five
minutes for unburned gases to vent from heater.
Turn ON main gas valve.
Turn ON electric power.
Set thermostat to desired temperature.
Burner should light automatically.
11.4 Pre-Season Maintenance and Annual
Inspection
To e n sure yo
operation of the heating system, service and annual
inspections must be done by a contractor qualified in
the installation and service of gas-fired heating
equipment.
Turn off gas and electric supplies before performing
service or maintenance. Allow heater to cool before
servicing.
Before every heating season, a contractor qualified in
the installation and service of gas-fired heating
equipment must perform a thorough safety
inspection of the heater.
For best performance, the gas, electrical, thermostat
connections, tubing, venting, suspensions and
ur safety and years of trouble-free
47 of 59
Page 54
BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
overall heater condition should be thoroughly
inspected.
NOTE: Gas flow and burner ignition are among the
first things that should be throughly inspected.
Please see Page 48, Section 11.5 for suggested
items to inspect.
conform to all requirements set forth in the
ROBERTS GORDON
®
manuals and all applicable
governmental authorities pertaining to the
installation, service, operation and labeling of the
equipment.
To help facilitate optimum performance and safety,
Roberts-Gordon LLC recommends that a qualified
11.5 Maintenance Checklist
Installation Code and Annual Inspections:
All installation and service of ROBERTS GORDON
equipment must be performed by a contractor
qualified in the installation and service of equipment
contractor conduct, at a minimum, annual
inspections of your ROBERTS GORDON
®
and perform service where necessary, using only
replacement parts sold and supplied by RobertsGordon LLC.
®
equipment
sold and supplied by Roberts-Gordon LLC and
The Vicinity of the HeaterDo not store or use flammable objects, liquids or vapors near the heater.
Immediately remove these items if they are present.
See Page 5, Section 3.
Vehicles and Other
Objects
Maintain the clearances to combustibles.
Do not hang anything from, or place anything on, the heater.
Make sure nothing is lodged underneath the reflector, in between the tubes or
in the decorative or protective grilles (included with select models).
Immediately remove objects in violation of the clearances to combustibles.
See Page 5, Section 3.
ReflectorSupport reflector with reflector hanger and support strap.
Reflector must not touch tube.
Make sure there is no dirt, sagging, cracking or distortion.
Do not operate if there is sagging, cracking or distortion.
Make sure reflectors are correctly overlapped. See Page 23, Section 6.5.1.
Clean outside surface with a damp cloth.
Vent PipeVenting must be intact. Using a flashlight, look for obstructions, cracks on the
pipe, gaps in the sealed areas or corrosion.
The area must be free of dirt and d
ust.
Remove any carbon deposits or scale using a wire brush.
See Page 35, Section 8.
Outside Air InletInlet must be intact. Look for obstructions, cracks on the pipe, gaps in the
sealed areas or corrosion.
The area must be free of dirt and dust. Clean and reinstall as required.
Tube sMake sure there are no cracks.
Make sure tubes are connected and suspended securely.
See Page 14, Section 6.
Make sure there is no sagging, bending or distortion.
Clean or replace as required.
Gas LineCheck for gas leaks. See Page 41, Section 9.
Burner Observation
Window
Make sure it is clean and free of cracks or holes.
Clean and replace as required.
48 of 59
Page 55
SECTION 11: OPERATIONAND MAINTENANCE
Blower Scroll, Wheel and
Compressed air or a vacuum cleaner may be used to clean dust and dirt.
Motor
Burner Cup and OrificeClear of obstructions (even spider webs will cause problems).
Carefully remove any dust and debris from the burner.
ElectrodeReplace if there are cracked ceramics, excessive carbon residue, or erosion
of the electrode.
The electrode gap should be 1/8" (3.2 mm).
ThermostatThere should be no exposed wire or damage to the thermostat.
See Page 43, Section 10.
Suspension PointsMake sure the heater is hanging securely. Look for signs of wear on the chain
or ceiling.
See Page 15, Figure 14.
Decorative and Protective
Grille (optional)
The grille must be securely attached.
Check that the side reflector extensions are installed correctly and secured in
place if necessary. (Decorative grille only.)
See Page 32, Section 7.5and Page 34, Section 7.6
Make sure shield is installed correctly and secured in place if necessary.
(Decorative grille only.) See Page 33, Section 7.5.2.
Lower Clearance Shield
(optional)
The lower shield must be securely attached. Inspect shield su
and lower clearance shield anchor points.
pport straps
See Page 32, Section 7.4.
Make sure shield is installed correctly and secured in place if necessary.
See Page 32, Section 7.4.
Wall TagIf wall tag is present, make sure it is legible and accurate. Please contact
Roberts-Gordon LLC or your ROBERTS GORDON
®
independent distributor, if
you need a wall tag. See Page 4, Section 2.1
Safety LabelsProduct safety signs or labels should be replaced by the product user when
they are no longer legible. Please contact Roberts-Gordon LLC or your ROBERTS GORDON
®
independent distributor to obtain replacement signs or
labels. See Page 2, Figure 1 through Page 3, Figure 2.
49 of 59
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Fire Hazard
Keep all flammable
objects, liquids and
vapors the minimum
required clearances to
combustibles away
from heater.
Some objects will catch
fire or explode when
placed close to heater.
Cut/Pinch Hazard
Wear protective gear
during installation,
operation and service.
Edges are sharp.
WARNING
Failure to follow these instructions can result in death, injury or property damage.
Burn Hazard
Allow heater to cool
before service.
Tubing may still be hot
after operation.
Explosion Hazard
Turn off gas supply to
heater before service.
SECTION 12: TROUBLESHOOTING
DANGER
Electrical Shock Hazard
Disconnect electric before service.
Heater must be properly grounded.
Failure to follow these instructions can result
in death or electrical shock.
50 of 59
Page 57
12.1 Troubleshooting Flow Chart
Replace pressure switchYES
NO
Replace transformer.
YES
NO
Remove obstruction.YES
NO
YES
NO
Replace blower.
NO
YES
NO
YESNO
YES
YES
NO
NO
YES
Is there spark at the igniter?
YES
NO
NOIs the blower obstructed?
Remove obstruction.
NO
NO
YES
Replace ignition module.
With the blue and yellow
wires still removed, is the
voltage at the transformer
black and white leads 120 V?
YES
Is there power 120 V at
the burner?
Turn up thermostat.
Does the blower turn on?
Remove the blue and yellow
wires from the transformer.
Is there 24 V at the
transformer secondary?
Reconnect transformer
wires. Place a jumper wire
across the pressure switch.
Is there a spark?
Check wiring between the
power cord, blower motor
and transformer.
Replace igniter and
ignition wire as needed.
Carefully reset spark gap
to 1/8"
Are the air hoses to the
pressure switch secure and
leak free?
Repair, replace, or tighten
hoses as necessary.
Is the vent pipe or the inlet of
the burner obstructed?
Is the igniter gap
set at 1/8"?
Unplug burner and check
igniter and ignition wire. Are
they damaged?
Blower bearings may have
failed. Replace blower.
Check relay wiring
(if applicable) and wiring
to the burner.
Check thermostat wiring
and replace thermostat if
necessary.
Place a jumper across the
thermostat terminals.
Does the blower turn on?
Unplug burner. Does the
blower turn freely?
SECTION 12: TROUBLESHOOTING
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
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12.2 Manifold Gas Pressure Setting
SECTION 12: TROUBLESHOOTING
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
Carbon Monoxide Hazard
WARNING
Use only genuine ROBERTS GORDON®replacement parts per this installation, operation and
service manual.
Failure to follow these instructions can result in death, electric shock, injury or property damage.
Explosion Hazard
DANGER
Electrical Shock Hazard
Fire Hazard
SECTION 13: REPLACEMENT PARTS
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SECTION 13: REPLACEMENT PARTS
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
DescriptionPart Number
Mica Window Assembly02553203
Electrode Gasket02558501
Tube Gasket02568200
Burner Cup Assembly03020100
Gas Valve (Natural)90032500
Gas Valve (LP)90032502
Electrode90427400
DSI Ignition Module90439500K
Transformer90436900K
Pressure Switch
for BH-40, 60, 80, 100,
115, 125, 140, 1504.6" wc Minimum
for BH-175, 2005.0" wc Minimum
LP Gas:11. 0" wc Minimum
Vent Connection Size: 4" (10 cm)
Outside Air Connection Size: 4" (10 cm)
Refer to figure above for dimensional information.
ELECTRICAL RATING (ALL MODELS):
120 V - 60 Hz, 1 A
14.0" wc Maximum
14.0" wc Maximum
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BH-SERIES INSTALLATION, OPERATIONAND SERVICE MANUAL
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SECTION 15: THE ROBERTS GORDON® GORDONRAY® BH WARRANTY
SECTION 15: THE ROBERTS GORDON
®
GORDONRAY
BH WARRANTY
®
ROBERTS-GORDON LLC WILL PAY FOR:
Within 36 months from date of purchase by buyer or 42
months from date of shipment by Roberts-Gordon LLC
(whichever occurs first), replacement parts will be provided
free of charge for any part of the product which fails due to
a manufacturing or material defect.
Roberts-Gordon LLC will require the part in question to be
returned to the factory. Roberts-Gordon LLC will, at its sole
discretion, repair or replace after determining the nature of
the defect and disposition of part in question.
ROBERTS GORDON
®
Replacement Parts are warranted
for a period of 12 months from date of shipment from
Roberts-Gordon LLC or the remaining ROBERTS
GORDON
®
GORDONRAY® BH warranty.
ROBERTS-GORDON LLC WILL NOT PAY FOR:
Service trips, service calls and labor charges.
Shipment of replacement parts.
Claims where the total price of the goods have not
been paid.
Damage due to:
• Improper installation, operation or maintenance.
• Misuse, abuse, neglect, or modification of the
ROBERTS GORDON
®
GORDONRAY® BH in any
way.
®
• Use of the ROBERTS GORDON
GORDONRAY®
BH for other than its intended purpose.
• Incorrect gas or electrical supply, accident, fire,
floods, acts of God, war, terrorism, or other casualty.
• Improper service, use of replacement parts or
accessories not specified by Roberts-Gordon.
• Failure to install or maintain the
®
ROBERTS GORDON
GORDONRAY® BH as
directed in the Installation, Operation and Service
Manual.
®
• Relocation of the ROBERTS GORDON
®
GORDONRAY
• Use of the ROBERTS GORDON
BH after initial installation
®
GORDONRAY®
BH in a corrosive atmosphere containing
contaminants.
®
• Use of the ROBERTS GORDON
GORDONRAY®
BH in the vicinity of a combustible or explosive
material.
®
• Any defect in the ROBERTS GORDON
®
GORDONRAY
BH arising from a drawing, design,
or specification supplied by or on behalf of the
consumer.
• Damage incurred during shipment. Claim must be
filed with carrier.
WARRANTY IS VOID IF:
The ROBERTS GORDON® GORDONRAY® BH is not
installed by an contractor qualified in the installation and
service of gas fired heating equipment.
Yo u cannot prove original purchase date and required
annual maintenance history.
The data plate and/or serial number are removed,
defaced, modified or altered in any way.
The ownership of the ROBERTS GORDON
®
GORDONRAY® BH is moved or transferred. This warranty
is non-transferable.
Roberts-Gordon LLC is not permitted to inspect the
damaged equipment and/or component parts.
READ YOUR INSTALLATION, OPERATION AND
SERVICE MANUAL.
If you have questions about your equipment, contact your
installing professional. Should you need Replacement
Parts or have additional questions, call or write:
Roberts-Gordon LLC
1250 William Street
P. O . B o x 4 4
Buffalo, New York 14240-0044
Telephone: +1.716.852.4400
Fax: +1.716.852.0854
Toll Free: 800.828.7450
www.rg-inc.com
www.radiantheaters.com
Roberts-Gordon LLC's liability, and your exclusive
remedy, under this warranty or any implied warranty
(including the implied warranties of merchantability
and fitness for a particular purpose) is limited to
providing replacement parts during the term of this
warranty. Some jurisdictions do not allow limitations on
how long an implied warranty lasts, so this limitation may
not apply to you. There are no rights, warranties or
conditions, expressed or implied, statutory or otherwise,
other than those contained in this warranty.
Roberts-Gordon LLC shall in no event be responsible
for incidental or consequential damages or incur
liability for damages in excess of the amount paid by
you for the ROBERTS GORDON
®
GORDONRAY® BH.
Some jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages, so this limitation
or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
which vary from jurisdiction to jurisdiction.
Roberts-Gordon LLC shall not be responsible for failure to
perform under the terms of this warranty if caused by
circumstances out of its control, including but not limited to
war, fire, flood, strike, government or court orders, acts of
God, terrorism, unavailability of supplies, parts or power.
No person is authorized to assume for Roberts-Gordon
LLC any other warranty, obligation or liability.
LIMITATIONS ON AUTHORITY OF
REPRESENTATIVES:
No representative of Roberts-Gordon LLC, other than an
Executive Officer, has authority to change or extend these
provisions. Changes or extensions shall be binding only if
confirmed in writing by Roberts-Gordon LLC's duly
authorized Executive Officer.
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