Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
Direct Vent Wall Furnace
READ ALL OF THE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR OPERATING
THIS HEATER.
This manual provides information on the installation, operation, and maintenance of the heater. For
proper operation and safety, it is important to follow the instructions and adhere to the safety
precautions.
A licensed professional must install the fan convection heater according to the exact instructions
within this manual.
The consumer must read the entire manual to properly operate the heater and to have regular
maintenance performed.
WARNING
— Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instrucons.
If you cannot reach your gas supplier, call the re department.
If the informaon in these instrucons is not followed exactly, a re or explosion
may result causing property damage, personal injury or death.
— Installaon and service must be performed by a licensed professional.
Register your product at www.rinnairegistration.com or call 1-866-RINNAI1 (746-6241)
Table of Contents ............................................. 2
French Version............................................... 49
NOTICE: Rinnai sometimes shares customer contact information with businesses that we believe provide
products or services that may be useful to you. By providing this information, you agree that we can
share your contact information for this purpose. If you prefer not to have your information shared with
these businesses, please contact customer service and ask not to have your information shared. We will
however, continue to contact you with information relevant to the product(s) you registered and/or your
account with us.
If you have any questions or feel that the manual is incomplete contact Rinnai at 1-800-621-9419.
Important Safety Information
Safety Definitions
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and
others.
DANGER
WARNING
CAUTION
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also be used to alert against unsafe practices.
2 Rinnai Corporation EX08CT, EX11CT Manual
Safety Behaviors and Practices for the Consumer and Installer
WARNING
Repairs should be performed by a qualified service
technician.
Keep the area around the appliance clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.
Never store liquid propane containers indoors.
Do not use this appliance if any part has been under
water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
CAUTION
Do not block the warm air discharge. Do not allow
anyone to sleep directly in front of the appliance.
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Children and adults should be alerted to the hazards
of high surface temperature and should stay away
to avoid burns or clothing ignition.
Young children should be carefully supervised when
they are in the same room as the appliance.
This appliance is equipped with a three-prong plug
for your protection against shock hazard and should
be plugged directly into a properly grounded threeprong receptacle. Do not cut or remove the ground
prong from this plug.
Any alteration to the appliance or its controls can be
dangerous.
Do not operate appliance with the panels removed,
cracked or broken. Replacement of the panels
should be done by a licensed or qualified service
person.
Do not spray aerosols near the appliance while it is
operating. Most aerosols contain butane gas which
is flammable.
Do not unplug the appliance while it is operating or
while the fans are on.
Do not use bare hands to touch the front louvers
due to high temperatures which may cause burns.
Wear hand protection when touching the side back
covers, front louver, and rear intake for the
convection fan.
Clothing or other flammable material should not be
placed on or near the appliance.
Any safety screen or guard removed for servicing
must be replaced prior to operating the appliance.
Do not insert items into the louvers.
Prevent dust from accumulating on the power cord,
side covers, and parts behind the appliance.
Do not sit on the heater.
Do not place containers of liquid on top of the
heater. Water spillage can cause extensive
damage to the appliance and may result in electric
shock.
Rinnai Corporation EX08CT, EX11CT Manual 3
Installation Instructions (for the licensed professional)
State Regulations
NOTICE BEFORE INSTALLATION
Rinnai direct-vent appliance must be installed by a state qualified or licensed contractor and a properly
trained Rinnai Installer. If you are not properly trained, you must not install this unit.
IMPORTANT: In the State of Massachusetts (248 CMR 4.00 & 5.00)
For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure
used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and
where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the
venting, including but not limited to decks and porches, the following requirements shall be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal
vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon
monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is
to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard
wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or
structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the
property owner to secure the services of qualified licensed professionals for the installation of hard wired
carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an
attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next
adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of
installation, the owner shall have a period of thirty (30) days to comply with the above requirements;
provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector
with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in
accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS
certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building
at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the
horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than
one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall
not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and
signage installed in accordance with the provisions of 248 CMR 5.08(2)(a)1 through 4.
4 Rinnai Corporation EX08CT, EX11CT Manual
Included Installation and Venting Components
Flue ManifoldSlaesrebburerap11
(‘A’ Flue units only)
(For weatherboard installations)
1
Manual Valve
Set
Owner’s Manual
“A”VentKit,FOT-151
Back Spacer
Set
Pipe Stopper A
Ring
Plastic tie
for air inlet
Clamp *
Screw
(M4.8 32)
Wood Screw
1
1
1
3
2
3
5
1
4
4
(M4)
Screw
(M4)
Screw
(M4)
Wall Bracket
Spacer Bracket1
1
For Back Spacer Set
For Flue Manifold
For Air Intake Clip / Spacer Bracket
Wall Bracket Screws
The following items are included with the appliance:
“A” Vent Kit, FOT-151
Flue Manifolds
The following flue manifold sizes are
available for different wall thicknesses:
Name Kit No. fits walls
S Vent Kit FOT-150 3 - 4 1/2 in (75 - 115 mm)
(Vent Kit “A” is included
with the appliance.)
* These clamps
should be located
here
A Vent Kit FOT-151 4 1/2 - 9 1/2 in (115 - 240 mm)
B Vent Kit FOT-152 9 1/2 - 15 3/4 in (240 - 400mm)
C Vent Kit FOT-153 15 3/4 - 23 5/8 in (400 - 600 mm)
D Vent Kit FOT-154 23 5/8 - 31 1/2 in (600 - 800 mm)
Rinnai Corporation EX08CT, EX11CT Manual 5
Installation Instructions
Installer Qualifications
A licensed professional must install the appliance,
inspect it, and leak test it before use. The warranty
will be voided due to any improper installation.
The installer should have skills such as:
Gas sizing.
Connecting gas lines, valves, and electricity.
Knowledge of applicable national, state, and local
codes.
Installing venting through a wall.
Training in installation of direct vent furnaces.
(Training can be accessed on-line at
www.trainingevents.rinnai.us)
Type of installaon
For installation in residential and commercial
applications.
Certified for installation in manufactured (mobile)
homes.
This appliance may be installed as an OEM
installation in a manufactured home (USA only) or
mobile home and must be installed in accordance with
the manufacturer’s instructions and the Manufactured
Home construction and Safety Standard, Title 24
CFR, Part 3280, in the United States, or the Mobile
Home Standard, CAN/CSA Z240 MH Series, in
Canada.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA only)
or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certified
kit is used.
NOTICE
General Instructions
This appliance discharges a large volume of warm
air next to the floor. Any particles in the air such as
cigarette smoke could cause discoloration in nylon
carpets containing dyes or vinyl surfaces.
Rinnai suggests that a dedicated electrical circuit
with a 120VAC, 60 Hz, 10 amp power source be
used.
If installation is at a location above
2001 ft (610 m), then follow the Adjust
Gas Pressure Settings procedure.
Appliance input ratings are based on
sea level operation and need not be
changed for operation up to 2000 ft
(610 m) elevation.
A test plug is provided for testing of manifold
differential pressure. It is located on the modulating
gas valve.
MUST DO
If you move, check the gas type in your new area.
The local gas authority will be able to advise on
local regulations.
The installation must conform with local codes or, in
the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, or the Natural
Gas and Propane Installation Code, CSA B149.1.
A manufactured home (USA only) or mobile home
OEM installation must conform with the
Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the standard for
Manufactured Home Installations, ANSI Z225.1, or
the standard for Gas Equipped Recreational Vehicles and Mobile Housing, CSA Z240.4.
The appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian Electrical
Code, CSA C22.1.
The appliance and its appliance main gas valve
must be disconnected from the gas supply piping
system during any pressure testing of that system
at test pressures in excess of 1/2 psi (3.5 kPa).
The appliance must be isolated from the gas supply
piping system by closing its equipment shutoff valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2
psi (3.5 kPa).
If the flooring is carpet or other combustible materi-
al other than wood, then the appliance must be installed on a metal or wood panel extending the full
width and depth of the appliance.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases unless a certified kit is used. If conversion of the unit is needed,
conversions must be performed by a qualified service provider at the owner’s expense.
The appliance should be correctly sized for the
space it is required to heat. It is recommended that
an Industry standard BTU Heat Loss Calculation be
conducted to determine the proper sizing.
Follow the installations instructions and those in
Care and Maintenance for adequate combustion
and ventilation air.
6 Rinnai Corporation EX08CT, EX11CT Manual
DO NOT
This appliance is not designed to built in.
This appliance must not be connected to a chimney
flue serving a separate solid-fuel burning appliance.
The flow of combustion and ventilation air shall not
You must ensure that clearances will be met and that
the vent length will be within required limits. Consider
the installation environment. Requirements for the
gas line and electrical connection can be found in their
respective installation sections of this manual.
Environment
Air surrounding the venting, and vent termination(s) is
used for combustion and must be free of any
compounds that cause corrosion of internal
components. These include corrosive compounds
that are found in aerosol sprays, detergents, bleaches,
cleaning solvents, oil based paints/ varnishes, and
refrigerants.
The furnace, venting, and vent termination(s) should
not be installed in any areas where the air may
contain these corrosive compounds. If it is necessary
for a furnace to be located in areas that may contain
corrosive compounds, the following
instructions are strongly recommended.
Clearances to access the appliance during servicing
are 10 inches (254 mm) from the sides, 40 inches
(1 m) from the front, and the area shown above the
appliance in the picture.
Clearances to Combustibles
When determining where to install the appliance the
clearances to combustibles shown in the figure must
be followed. Also refer to the Safety Behaviors and
Practices section.
Rinnai recommends 10” (254 mm) clearance from the
top and on both sides for servicing.
NOTICE
The 40 inch (1 meter) clearance from the
front of the appliance does not include
flooring material or carpeting that is less
than 1.2 inches (30 mm) in height.
Checklist to Determine Installation
Location
□ The furnace is not exposed to corrosive
compounds in the air.
□ The furnace location complies with the clearances.
□ The planned venting will not exceed the maximum
length for the number of elbows used.
□ The planned venting termination/air intake location
meets the clearances.
□ Indoor air is not being used for combustion.
□ A standard 3 prong 120 VAC, 60 Hz properly
grounded wall outlet.
□ The installation must conform with local codes or,
in the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
Natural Gas and Propane Installation Code, CSA
B149.1. If installed in a manufactured home, the
installation must conform with the Manufactured
Home Construction and Safety Standard, Title 24
CFR, Part 3280 and/or CAN/SCA Z240 MH
Series, Mobile Homes.
□ Leave the entire manual with the consumer.
0” (0 mm)
0” (0 mm)
2 in
(50 mm)
2 in
(50 mm)
40 in
(1 m)
Rinnai Corporation EX08CT, EX11CT Manual9
Flue Hole
3 1/8"
(80 mm)
87/16"
(214mm)
R11"
(R27
9
mm
)
R8.0"
(R206mm
)
89/16"
(217mm)
11"
(280mm)
Cavity Opening
Drilling Flue Hole
Ensure that there are no gas or water lines, or
electrical circuits in the wall location where the flue hole
is to be drilled. Drill the flue hole using a 3 1/8 inch (80
mm) drill. The center of the hole must be located
exactly at the specified point.
See diagram. For weatherboard walls, drill through the
center of the weatherboard from the outside first and
then through the plasterboard. A template is provided.
For installation without using extension kits, the
configuration of the flue manifold, air intake hose, and
exhaust slide pipe should be as shown when
installation is completed. The 60 degree arc shows
where the flue manifold can be located.
Flue Manifold Installation
The flue manifold must exhaust to the outside. Do
not exhaust into other rooms.
The flue manifold is not designed to be positioned
under floors or below the heater.
The termination cannot be vertical.
1. Disassemble the flue manifold
The flue consists of 3 parts:
sleeve
inside connection
outside terminal
Disassemble the flue manifold by first pulling out the
inside connection. To remove the outer terminal pull
and release the two internal ties and then pull out the
outer terminal.
Clearance to combustibles for the sleeve and flanges
is zero inches.
2. Adjust the sleeve length
NOTICE
This appliance can only be used with one of the
five types of Rinnai flue kits. The flue kits and their
dimensions are listed in the Specifications section.
Refer to the Flue Terminal Clearances section.
Inside Connection
Use a template (included) to
determine allowable location of the
flue hole.
Terminal
Sleeve
Measure wall thickness through previously drilled 3
1/8 inch (80 mm) hole.
The end of the sleeve should protrude 3/16 - 3/8 inch
(5-10 mm) from the outside wall.
The sleeve is threaded for adjustment. Adjust the
sleeve length to wall thickness plus 3/16 - 3/8 inch
(5-10 mm).
NOTE: Do not extend beyond the red line.
For other than the “S” type flue manifold, if a shorter
length is necessary an extension can be removed.
Cut the outer plastic laminate (with a utility knife or
similar) and remove the extension. The metal should
not be cut.
10 Rinnai Corporation EX08CT, EX11CT Manual
Remove extension
if necessary
Flue Manifold Installation
3. Attach the sleeve
Attach to the inside wall using 3
screws arranging the flange so that the
marking “TOP” is at the top.
The flange is offset 2° to allow the
condensate drain to the outside.
3 screws
sleeve should
extend 3/16 3/8 in (5-10
mm)
4. Install the Terminal
Check that the terminal seal is in place. For
weatherboard walls, add the second seal next
to the terminal seal to compensate for
weather board angle.
From the outside insert the terminal into the
sleeve with the marking “TOP” at the top.
The left hand side locking tie should be
marked “LEFT”.
5. Lock the ties
Pulling hard on the left and right hand ties,
clip the ties over the notches inside the
sleeve. You should be able to pull the ties 2
or 3 notches past the starting point. Cut the
ties, leaving about 3/4 inch (20 mm) past the
notch. Bend the ties back into the sleeve and
parallel to the wall.
Terminal seal
Terminal
Locking tie
Locking ties
Sleeve
6. Insert Inside Connection Assembly
Push the assembly into the terminal tube,
ensuring that the seal is in place on the
inner tube.
Attach the inside connection with 3
screws. The inner connection can still
be turned to install the screws.
3 screws
Rinnai Corporation EX08CT, EX11CT Manual 11
Extension Kit Installation (EX11CT only)
If necessary, extension kits are available to extend the
exhaust line and air intake hose between the manifold
and the appliance.
(1) The maximum vent length is 13 feet (4 m) with 2
bends. The bent pipe attached to the appliance
does not count toward the max limit of 2 bends.
(2) For altitudes at or below 2000 feet (610 m), the
maximum vertical length is 8 feet (2.4 m). For
altitudes above 2000 feet (610 m), the maximum
vertical length is 5 feet (1.5 m).
(3) If the extension is longer than that shown in the
table below, the condensate may overflow the
condensation pan. Therefore, extensions
exceeding this length should drain to the outside
and sloped 3° downward.
8 feet (2.4 m) at or below 2000 feet (610 m)
5 feet (1.5 m) above 2000 feet (610 m)
(4) Do not allow any low points or sagging in the
exhaust line. Otherwise, condensate may block
the exhaust and affect combustion.
(5) Vent extensions installed in unconditioned air
space must be insulated with high temperature
insulation and must be accessible.
(6) Vent extensions must not be concealed per NFPA
54 and must be accessible allowing inspection and
repair. Decorative covers are available from
Rinnai.
INCORRECT
Too many bends (limit is 2)
Air intake hose is above
exhaust pipe
Extension through the top
AIR
INTAKE
HOSE
PIPE
CLAMP
EXHAUST
PIPE
PIPE
STOPPER A
These figures show the 3 possible ways that the
extension exhaust line and air intake hose may be
directed away from the appliance. All 3 views are from
behind the appliance. For your configuration,
position the air intake hose as shown.
Extension to the left (facing appliance)
LONG BENT ELBOW
CLAMP
AIR
INTAKE
HOSE
PIPE
STOPPER A
EXHAUST
PIPE
PIPE
CLAMP
EXHAUST
ELBOW
Extension to the right (facing appliance)
EXHAUST
PIPE
PIPE
CLAMP
PIPE
STOPPER A
CLAMP
CLAMP
LONG
BENT
ELBOW
EXHAUST
ELBOW
AIR
INTAKE
HOSE
12 Rinnai Corporation EX08CT, EX11CT Manual
Extension Kit Installation (EX11CT only)
CAUTION
Use the pipe stoppers, connectors, clamps, and screws according to these instructions in
order to ensure no leakage of exhaust gases.
Clearances
exhaust pipe to combustibles 1 inch (25.4 mm)
exhaust pipe to non-combustibles zero
Clamps
Both the exhaust line and air intake hose are
supported by clamps which are attached to the wall.
A wall fixture can be used to offset the clamp from the
wall. Use Screw B to attach the wall fixture to the
wall. If the wall fixture is not used then use Screw A
and the nut to attach the clamp to the wall.
The air intake hose should always be underneath the
exhaust line so that in case the air line sags it will not
come into contact with the exhaust line.
Installing the Exhaust Line
The exhaust line is connected between the bent pipe
at the rear of the heater and the exhaust port on the
flue manifold.
To connect exhaust pipes with other straight pipes or
bends, fit the male end into the female end. Use pipe
stopper A to clamp the connection.
Use pipe stopper B to fix the length on the adjustable
exhaust pipes. Do not extend these pipes beyond the
red line.
Exhaust pipe
Air intake hose
Male end
Air intake hose
Female end
Pipe stopper A
Exhaust pipe
Pipe stopper B
Do not cut the exhaust pipe. Use the adjustable
pipes if necessary.
To bend the elbow, insert exhaust pipes into both
ends for additional leverage. Bend to desired angle.
Do not straighten the bent pipe attached to the
appliance.
Connecting the Air Intake Hose
The air intake hose is connected between the air
connection at the rear of the heater and the air intake
port on the flue manifold.
Push the air intake hose onto the flue manifold and
secure with the plastic cable tie.
Join air intake hoses by screwing the hose joint half of
its length into the air intake hose and then screwing
another air intake hose into the hose joint.
NOTICE
Do not cut the intake hose. Cutting
the intake hose may result in noise.
Adjust the angle
The lengths of the air intake hose and the exhaust
pipe must be the same in order for the appliance to
operate properly. The hose can be cut to the required
length. Deburr all rough edges. Do not cut the hose
attached to the appliance.
1. Attach the air inlet hose to the flue manifold on
either inlet position “a” or “b”.
The plastic tie should be tight over the sleeve.
The unused inlet is plugged with the rubber cap
supplied on the manifold.
2. Connect the flue elbow to the manifold while
moving the appliance into position.
3. Fit the pipe stopper over the connection between
the flue elbow and the manifold. Engage the
hook and rotate it until it snaps against the body
of the clamp.
4. Slide the insulation sleeve up to the flue manifold
and slip the securing clip over the sleeve as
shown.
5. Install the bracket on the rear of the top spacer by
tightening 2 screws.
6. Install the wall bracket with two screws. Install
the top spacer by clipping the spacer into the wall
brackets and attaching it to the heater with 2
screws.
Top Spacer
Spacer
Bracket
Wall
Bracket
2 screws
Top Spacer
Spacer
Bracket
Wall
Bracket
Rinnai Corporation EX08CT, EX11CT Manual 15
Checklist for Venting
□ Verify proper clearances around the vents and air
intakes.
□ Ensure you have used the correct venting
products for the model installed and that you have
completely followed the venting manufacturer’s
installation instructions and these installation
instructions.
□ Verify that the vent system does not exceed the
maximum length for the number of elbows used.
Gas Connection
WARNING
When connecting the gas valve or other gas
components in the gas line, use a backup wrench to
ensure the connection is gas tight.
The gas supply line shall be gas tight, sized and so
installed as to provide a supply of a gas sufficient to
meet the maximum demand of the furnace without
loss of pressure.
Manual gas
shut-off valve
Adjust Gas Pressure Settings
Complete these instructions for altitude and vent
length. (Default altitude: 0ft - 2,000ft. Default vent length:
0 - 7ft+1 elbow )
For high altitude installations in Canada, the conversion
shall be carried out by a manufacturer’s authorized
representative, in accordance with the requirements of
the manufacturer, provincial or territorial authorities
having jurisdiction and in accordance with the
requirements of CAN/CGA-B149.1 or CAN/CGA-B149
installation codes.
A shut off valve and appliance connector valve
should be installed in the upstream of the gas line
to permit servicing.
Flexible pipe and any appliance connector valve
used for gas piping shall be types approved by
nationally recognized agencies.
Any compound used on the threaded joint of the
gas piping shall be a type which resists the action
of liquefied petroleum gas (propane / LPG).
After completion of gas pipe connections all joints
including the furnace must be checked for gas
tightness by means of leak detector solution, soap
and water, or an equivalent nonflammable solution,
as applicable. (Since some leak test solutions,
including soap and water, may cause corrosion or
stress cracking, the piping shall be rinsed with
water after testing, unless it has been determined
that the leak test solution is non-corrosive.)
Check the gas supply pressure immediately
upstream at a location provided by the gas
company. Supplied gas pressure must be within
the limits shown in the Specifications section.
Refer to an approved pipe sizing chart if in doubt
about the size of the gas line.
Install manual gas cut-off valve so that it can be
accessed for easy operation. Do not conceal
manual cut-off valve behind back spacer.
CAUTION
Do not touch any other areas on the PC board
besides the “SW” switches while power is supplied to
the appliance. Parts of the PC board are supplied
with 120 volts AC.
CAUTION
Do not insert hands or objects into the circulation fans
while they are running. Injury or mechanical
malfunction may occur.
CAUTION
Do not touch the areas at or near the exhaust. This
area becomes very hot and could cause burns.
NOTICE
The regulator has been factory pre-set. If the
pressure is incorrect, check the supply pressure first,
before making any adjustments to the appliance.
Also, if the low control pressure cannot be obtained,
adjust the adjustment screw on the proportional valve
to roughly set pressure and then recheck both the low
and high fire pressures.
16 Rinnai Corporation EX08CT, EX11CT Manual
Adjust Gas Pressure Settings
1. Turn off the gas and the power supply.
2. Remove the 5 screws that hold the louver assembly
and front panel. Lift the panel straight up and then
remove it.
3. Remove two pressure point screws (1/8 NPT tap) with
3/16 Allen wrench and attach the manometer to both
pressure points. Both pressure points must be used
in order to measure the differential pressure. Ensure
that the manometer is properly calibrated.
4. Turn on the gas and power supply to the appliance.
(Press the “Set back” button after turning on the
power supply.) With the unit in the off position, press
the test switch at the top of PC board until it beeps.
Test Switch
PC Board
5. Select the correct code for gas type and altitude using
▲ and ▼ buttons. Refer to the table below.
6. Press the test switch twice to record the gas type
code into memory. .
7. Press the ON/OFF button to operate the appliance.
8. Press the test switch twice. The LED will display
“PL”.
9. Compare the pressure reading on the manometer to
the desired manifold test pressure (low) for your gas
type and altitude. If necessary adjust the low fire
pressure using the ▲ and ▼ buttons.
10. Press the test switch. The LED will display “PH”
* For the EX11CT with natural gas: Use A1, A2, A3, or A4 for venting up to 7 feet (2.1 m) with one elbow.
Use A5, A6, A7, or A8 for venting exceeding 7 feet (2.1 m) with one elbow.
Rinnai Corporation EX08CT, EX11CT Manual17
Adjust Gas Pressure Settings
11. Compare the pressure reading on the manometer
to the desired manifold test pressure (high) for
your gas type and altitude. If necessary adjust
the high fire pressure using the ▲ and ▼ buttons.
12. Press the ON/OFF button again. The LED display
turns blank and the appliance returns to the
normal OFF mode.
Final Assembly
1. Install the front panel and bottom cover.
2. If doing a gas type conversion, place the new
conversion plate (label) on the front cover.
13. Remove manometer and install Allen head
screws. Operate the unit and
check the normal operating sequence
visually inspect the flame
check for gas leaks at the test points
Normal Operating Sequence
When you press the ON/OFF button, the LED display
will illuminate, the combustion fan will begin to run,
and the spark will ignite the main burner.
This heater has an automatic ignition system. When
the main burner has lit, the combustion lamp will glow
red, and the spark will stop.
Visual Inspection of Flame
Check that the burner flames are operating normally.
The flame can be seen through the circular window
through the louvers.
When operating normally the burner flame should
appear as long, clear, blue, stable, streaks. Yellow
flames or an orange color is abnormal and
maintenance is required.
Checklist for Gas and Electricity
□ A manual gas control valve is placed in the gas
line to the heater.
□ Check the gas lines and connections for leaks.
□ Confirm that the gas inlet pressure is within limits.
□ Confirm that the heater is rated for the gas type
supplied.
□ Confirm that the electricity is supplied from 120
VAC, 60 Hz power source and is in a properly
grounded circuit.
□ Confirm that an extension cord or an adapter plug
has NOT been used with the heater.
NORMAL
Flame Rod
Long, clear, blue,
stable flames
ABNORMAL
Flame Rod
Yellow flames or
orange color
18 Rinnai Corporation EX08CT, EX11CT Manual
Final Checklist
□ The heater is not subject to corrosive compounds
in the air.
□ Clearances from the heater unit are met.
□ Clearances from the vent termination are met.
□ Ensure you have used the correct venting
products for the model installed and that you have
completely followed the venting manufacturer’s
installation instructions and these installation
instructions.
□ Verify that the vent system does not exceed the
maximum length for the number of elbows used.
□ A manual gas control valve has been placed in the
gas line to the heater.
□ Check the gas lines and connections for leaks.
□ Confirm that the gas inlet pressure is within limits.
□ Confirm that the heater is rated for the gas type
supplied.
□ Confirm that the electricity is supplied from a 120
VAC, 60 Hz power source, is in a properly
grounded circuit, and turned on.
□ Verify the system is functioning correctly by
connecting your manometer to the gas pressure
test port on the water heater. Operate all gas
appliances in the home or facility at high fire. The
inlet gas pressure at the heater must not drop
below that listed on the rating plate.
□ Install the front panel.
□ Explain to the customer the importance of not
blocking the vent termination.
□ Explain to the customer the operation of the
heater, safety guidelines, maintenance, and
warranty.
□ The installation must conform with local codes or,
in the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
Natural Gas and Propane Installation Code, CSA
B149.1. If installed in a manufactured home, the
installation must conform with the Manufactured
Home Construction and Safety Standard, Title 24
CFR, Part 3280 and/or CAN/SCA Z240 MH
Series, Mobile Homes.
□Leave the entire manual with the consumer.
Rinnai Corporation EX08CT, EX11CT Manual19
Dimensions
inches (mm)
NOTICE
A full size template is provided on the
cardboard packaging.
DO NOT DISCARD until installation is
completed.
10.1 in
257 mm
6.8 in
172 mm
3.3 in
85
20 Rinnai Corporation EX08CT, EX11CT Manual
Safety Features
Specifications
Overheat: The appliance will automatically shut
down when the appliance exceeds a predetermined
temperature.
Flame Failure: The appliance will automatically
shut down if the burner flame is extinguished.
Power Failure: The appliance will shut off the gas
if it loses electrical power.
Power Surge Fuse: A glass fuse on the PC board
protects against overcurrent. If the fuse blows then
all indicator lamps will be off.
Spark Detector: The appliance automatically shuts
down if there is an abnormal spark at ignition.
Fusible Link: In case the overheat feature does
not prevent an overheat then the fusible link could
break, shutting off the appliance.
Appliance Specifications
EX08CT EX11CT
Approved for manufactured home (USA only) or mobile home or residential installation
convertible for use with natural gas and liquefied petroleum gases (propane / LPG) when
Application
Natural Gas Propane Gas Natural Gas Propane Gas
Min. Supply Gas Pressure 4.5 in(114 mm) W.C. 8.0 in(203 mm) W.C. 3.5 in(89 mm) W.C. 8.0 in(203 mm) W.C.
BTU/hour input Low 3000 High 8000 Low 5500 High 11000 Low 5700 High 11000
BTU/hour output Low 4400 High 8800 Low 4560 High 8800 Low 2400 High 6400
General Description Forced combustion, forced convection, flued gas furnace
Operation Push button electronic
Gas Connection 1/2 in male NPT
Gas Control Electronic
Burners Stainless steel Bunsen burner
Temperature Control Electronic thermostat, (Low, 60-80ºF in 2ºF increments, High)
Temperature Range Low, 60 - 80°F (in 2°F increments), High
Ignition System Electronic spark ignition
Flue System
Humidifier Tray Capacity - 1.5 pints (700 cc)
Electrical Connection AC 120V, 60 Hz, 41 watts
Standby Power 0.5 watt
Weight 46 lbs (21 kg)
Noise Level 27-36 dB
AFUE Rating
Rinnai is continually updating and improving products. Therefore, specifications are subject to change without prior
notice.
provision is made for the simple conversion from one gas to the other.
Approved for commercial setting.
Approved for installation at altitudes up to 10,200 feet (3109 m).
The flue must be terminated to atmosphere with only flue components listed with the
appliance’s certification. Warranty will be voided if non listed components are installed.
Natural Gas: 81%
Propane: 82%
The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating
conditions and was determined independently of any installed system.
Rinnai Corporation EX08CT, EX11CT Manual 21
Direct Vent Furnace Operaon Instrucons
EX08CT .............. (RHFE-202FTA2)
EX11CT .............. (RHFE-265FTA2)
Important Facts about your Direct Vent Furnace
Thank you for purchasing a Rinnai Direct Vent Furnace. For proper operation and safety, it is
important to follow the instructions and adhere to all safety precautions.
Read all of the instructions and the warranty thoroughly before operating this heater. Keep this
manual in a safe place.
NOTICE: Rinnai sometimes shares customer contact information with businesses that we believe provide
products or services that may be useful to you. By providing this information, you agree that we can
share your contact information for this purpose. If you prefer not to have your information shared with
these businesses, please contact customer service and ask not to have your information shared. We will
however, continue to contact you with information relevant to the product(s) you registered and/or you
account with us.
WARNING
— Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instrucons.
If you cannot reach your gas supplier, call the re department.
If the informaon in these instrucons is not followed exactly, a re or
explosion may result causing property damage, personal injury, or death.
— Installaon and service must be performed by a licensed professional.
22 Rinnai Corporation EX08CT, EX11CT Manual
Safe Operation
CLOSE
Manual Valve
OPEN
If you do not follow these instructions exactly, a fire or explosion
WARNING
FOR YOUR SAFETY READ BEFORE OPERATING
may result causing property damage, personal injury or loss of life.
A.This appliance does not have a pilot. It is equipped
with an ignition device which automatically lights
the burner. Do not try to light the burner by hand.
B.BEFORE OPERATING smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and
will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electric switch; do not use any
phone in your building.
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the fire
STOP! Read the safety information above.
1. Set the thermostat to lowest setting.
2. Turn off all electric power to the appliance using
the ON/OFF button on the control panel. Locate
the manual gas valve on the back side of the
heater.
3. Turn the manual valve clockwise to the full
OFF position.
OPERATING INSTRUCTIONS
department.
C.Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in
or turn by hand, do not try to repair it, call a
qualified service technician. Force or attempted
repair may result in a fire or explosion.
D.Do not use this appliance if any part has been under
water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
5. Turn the manual gas valve counterclockwise
to the full ON position.
6. Turn on all electric power to the appliance using the
ON/OFF button.
7. Set the thermostat to desired setting.
8. Burner is lit when indicator lamp “ON turns red.
9. “ON” indicator and fault code 11, flash when burner
fails to ignite.
10. If the appliance will not operate, follow the
instructions “To Turn Off Gas To Appliance” and
call your service technician or gas supplier. See
manual for additional information.
4. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you smell
gas, STOP! Follow “B” in the safety information
above. If you don’t smell gas, go to the next step.
1.Set the thermostat to lowest setting.
2.Turn off all electric power to the appliance using the
ON/OFF button on the control panel.
3.Locate the manual gas valve on the side of the unit.
Turn the manual valve clockwise to the full
OFF position.
Rinnai Corporation EX08CT, EX11CT Manual 23
TO TURN OFF GAS TO APPLIANCE
NOTE: The fan will continue to operate until the
appliance is cool. Do not turn the appliance off
by unplugging it from the wall. Keep burner
and control compartment clean.
Getting to Know Your Appliance
WARM AIR OUTLET
CONTROL PANEL
HUMIDIFIER
REMOVE BOTTOM
COVER AND PULL OUT
TO REFILL
BOTTOM COVER
HOLD BOTH SIDES
AND PULL TOWARD
YOU
GAS CONNECTION
1/2” MALE NPT
RATING PLATE
MODEL NUMBER,
SERIAL NUMBER,
GAS TYPE, ETC.
ENGLISH IS ON THE
RIGHT; FRENCH IS
ON THE LEFT
AIR FILTER
VENT TERMINAL
COMBUSTION/AIR
EXHAUST
EXHAUST PIPE
POWER CORD
PLUG 120V AC, 60 Hz
COMBUSTION AIR
INTAKE HOSE
ROOM TEMPERATURE
SENSOR/THERMISTOR
24 Rinnai Corporation EX08CT, EX11CT Manual
Control Panel
Sensible Temperature Control
The sensible temperature control feature allows
comfortable heating which matches the conditions in
the room.
Based on the information collected by the room
temperature thermistor when the heating starts, the
heating capacity is automatically adjusted to achieve a
comfortable heating effect and to reach the
temperature setting quickly.
Occasionally, the room temperature may briefly exceed
the temperature setting due to the layout of the room or
heating area.
Display
After the heater is turned on and begins operating, the display will dim. The display will turn off when the heater is
turned off. While programming the timers the display will turn off several seconds after a button is last pushed.
Fahrenheit or Celsius
1. The heater must be turned off.
2. Press the Timer 1 and Timer 2 button at the same time for about 5 seconds. The display will show “ºC” or “ºF”.
3. Use the arrow keys to select the temperature scale.
4. Press the ON/OFF button.
ON / OFF
Press the ON/OFF button to operate the heater. The ON indicator will glow green.
Once the burner ignites the ON indicator will glow red. When the heater warms
up, the fan will automatically start.
To turn the heater off, press the ON/OFF button. The ON indicator light will go out.
The fan will continue to operate for several minutes after the burner has gone out
in order to cool the heater. Do not unplug the heater while the fan is running.
Child Lock
The Child Lock will help to prevent accidental operation of the appliance and to
prevent children from operating the appliance.
To activate Child Lock, press the Child Lock button. The indicator will light and a
beep will sound.
To deactivate Child Lock, press the Child Lock button and hold for about 2
seconds. The indicator light will go out and a beep will sound.
The lock can be activated when the heater is ON or OFF.
If activated while the heater is ON, all controls other than the OFF switch will
be locked.
If activated while the heater is OFF, then all controls will be locked.
If the heater is turned off while the Child Lock is activated, it cannot be turned
on again until the lock is deactivated.
Deactivating the lock releases the control buttons.
Rinnai Corporation EX08CT, EX11CT Manual25
Remote Thermostat Mode (Optional Accessory)
A remote thermostat can be installed for the furnace with the Remote Thermostat Installation Kit (Part # 204000045).
Once installed, the furnace must be placed in Remote Thermostat mode by following the steps below:
1. Ensure the furnace is plugged in but is turned OFF.
2. Ensure the Set back feature is turned OFF.
3. Press and hold the Economy + Up + Program buttons for 2.5 seconds and then release (00 appears in the
display).
4. Press the UP button (01 appears in the display).
5. Press the ON/OFF button; the display will go blank. The furnace is now in Remote Thermostat mode.
ATTENTION
Note: To return the furnace back to Control Panel mode, repeat steps 1-3. At step 4, press the UP button until 02
appears in the display. Next, press the ON/OFF button; the display will go blank. The furnace is now in Control
Panel mode.
Do not unplug the furnace within two hours of entering Remote Thermostat
mode. This will cause the furnace to revert back to Control Panel mode (default).
DO NOT place heater back into “00” default factory setting without wall thermostat connection components.
Failure to do so may cause the unit not to function properly.
The following buttons/indicators on the control panel will remain functional in either mode:
ON/OFF Button
FILTER Indicator
ON Indicator
DISPLAY (The DISPLAY will be blank except in the event of an error code. All error codes will show on the
DISPLAY in either mode. Error codes will not show on the remote thermostat even when in remote thermostat
mode.)
ATTENTION
26 Rinnai Corporation EX08CT, EX11CT Manual
The remote thermostat will NOT control the heaters ability to power on or power down.
This must still be done by using the ON/OFF button of the heater.
Setting the Clock
1. Press the “Set Times” button.
2. The light next to “Clock” should be lit. Press the
up and down arrows to set the time. Holding
down either of the arrow keys will change the time
more quickly.
3. Press the “Set Times” button until none of the time
options are lit up.
Operating the Furnace Manually
1. Turn the heater on by pressing the “ON/OFF”
button.
2. Press the up or down arrows to set the
temperature. The left side of the display shows the
temperature setting. The right side of the display
shows the room temperature.
2. The light next to “Timer 1 on” should be lit. Press
the up or down arrows to set the start time.
Holding down either of the arrow keys will change
the time more quickly.
3. Press the “Set Times” button again so that the
Timer 1 off position is lit. Press the up or down
arrows to set the end time. Holding down either of
the arrow keys will change the time more quickly.
4. Press the “Set Times” button again to set the
times for Timer 2. Follow the same steps above to
set the start and end times.
5. Press the “Set Times” button until none of the time
options are lit up.
Operating the timers:
To operate the heater using a Timer, press ON/OFF
button and the appropriate Timer button. The heater
will operate from the start to end times you have
entered for that Timer. It will operate at the
temperature setting that has been set for the heater.
The timer can be set while the heater is operating.
Setting and Operating the Timers
Confirm the clock is correct.
NOTE: The clock will have to be reset in case of a
power failure. However the timers will retain their
settings.
The heater will start before the programmed starting
time in order to heat the room by the programmed
starting time.
The timers can be set while the heater is on or off. To
operate the timer, the heater must be on.
Setting the timers:
1. Press the “Set Times” button twice to set Timer 1.
Override Function
This function is used only when the heater is in Timer
operation.
It allows you to “override” the reset timer setting until
the beginning of the next Timer period.
For example, if the heater is ON, pressing the
“Override” button will turn the heater OFF until the next
period. If the heater is OFF, pressing the “Override”
button will turn the heater ON, and allow you to select
a temperature setting, until the next period. The
heater will remain on until the next timer period or until
the Override function is turned off.
When in override function, pressing the “Override”
button will return the heater to the operation of the
current timer period.
Rinnai Corporation EX08CT, EX11CT Manual 27
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