Page 1
For safe, reliable operation and optimum performance
this appliance must be installed, operated and
maintained in accordance with these instructions.
Read these instructions thoroughly before attempting
installation and operation.
Keep these instructions handy for future reference.
Operation & Installation Manual
Electric Panel Heaters
Models: DEPH-10DTW, DEPH-15DTW & DEPH-22DTW
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BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER
PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE
REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.
Rinnai 2 DEPH_OIM
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TABLE OF CONTENTS
WARRANTY, FEATURES & SPECIFICATIONS................................................................................5
WARRANTY ..................................................................................................................................................... 5
FEATURES....................................................................................................................................................... 5
SPECIFICATIONS............................................................................................................................................ 5
SAFETY & IMPORTANT POINTS.......................................................................................................6
UNPACKING THE APPLIANCE ....................................................................................................................... 6
WHAT’S IN THE BOX................ ... .... ... ... ....................................... ... ... .... ......................................................... 6
SAFETY............................................................................................................................................................ 6
HOW TO OPERATE THE HEATER....................................................................................................7
GENERAL DESIGN LAYOUT........................................................................................................................... 7
CONNECTING THE POWER........................................................................................................................... 8
OPERATION..................................................................................................................................................... 8
DELAY OFF TIMER OPERATION.................................................................................................................... 9
ANTI-FROST PROTECTION FUNCTION ................. .... ... ... ....................................... ... ... .... ... ... ... ... .... ... ....... 10
ELECTRONIC LOCK FUNCTION .................................................................................................................. 10
TILT SWITCH ......... ... ... ... .... ... ....................................... ... ... ... .... ... ... .............................................................. 10
CARE AND MAINTENANCE.............................................................................................................11
CARE OF THE HEATER ................................................................................................................................ 11
ERROR CODES ............................... ... ... ....................................... ... ... ........................................................... 11
SERVICE AND REPAIR................................................................................................................................. 11
DISPOSAL...................................................................................................................................................... 11
INSTALLATION.................................................................................................................................12
GENERAL....................................................................................................................................................... 12
WALL INSTALLATION.................................................................................................................................... 12
FREESTANDING INSTALLATION................................................................................................................. 14
CONTACT INFORMATION ...............................................................................................................16
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WARRANTY, FEATURES & SPECIFICATIONS
WARRANTY
The benefits to the consumer given by this warranty are in addition to all other rights and remedies of the consumer
under a law in relation to the goods or services to which the warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation for any other lo ss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
This heater has a 7 year parts warranty from date of purchase. If the product fails within this 7 year period return it
to the supplier with proof of purchase for repair or replacement.
Supplier warranty claims for Rinnai products or services must be made by contacting Rinnai Australia. Contact
details are on the back of this document.
The following exclusions may cause the warranty to become void and may result in a service charge and costs of
parts (if required):
1. Accidental damage and acts of God.
2. Failure due to abuse or misuse, improper maintenance, failure to maintain or improper storage.
3. Failure due to incorrect or unauthorised installations or outdoors use.
4. Failure or damage caused by alterations, service or repair work carried out by persons other than Rinnai service
persons or service agents.
5. Where it is found that there is no fault with the appliance and the issue is related to the installation or is due to
the failure of electricity supply.
FEATURES
This heater incorporates the following design features.
DIY Installation: This heater is suitable for Do It Yourself installation.
Silent Operation: Electric element operation eliminates fan noise.
Draft Free: Non fan operation also means no drafts.
Delay Off Timer Function: Equipped with delay off timer, see page 9 for details.
Low Maintenance: No moving parts makes for virtually maintenance free operation.
Tilt Switch: This heater is fitted with a tilt switch that automatically places the heater
into standby mode if the appliance tilts more than 45°.
`Tamper Resistant´ Operation: Includes a Lock function designed to prevent accidental operation and
small children from altering the heater settings.
Operation: The heater uses electricity as the heating medium. It operates on the
‘natural convection’ principle where air from the room is drawn into the ‘air
inlet’ louvres at the base of the appliance, is heated inside the appliance
and expelled through the ‘air outlet’ louvres at the top of the appliance
without the use of fans. A sophisticated thermostatic system keeps the
room close to the selected temperature.
SPECIFICATIONS
Model DEPH-22DTW DEPH-15DTW DEPH-10DTW
Rated Power 2200 Watt 1500 Watt 1000 Watt
Rated Voltage 240V ~ 50Hz
Water Resistance (IP) Rating / Electrical Protection Class IP24 / Class I
Height
Dimensions
Weight 7.1kg 4.5kg 3.5kg
Installation Options Wall or Freestanding
Rinnai 5 DEPH_OIM
Width
Depth
400mm
1060mm
110mm
400mm
640mm
110mm
400mm
480mm
110mm
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SAFETY & IMPORTANT POINTS
IMPORTANT
UNPACKING THE APPLIANCE
If any damage is evident DO NOT INSTALL or OPERATE and contact your supplier for advice.
WHAT’S IN THE BOX
The package should contain:
Heater fitted with flexible cord and plug.
A plastic bag containing the Operating and Installation Instructions, wall mounting screws and mounting brackets.
A box containing four castors, two castor feet and a screwdriver.
SAFETY
It is important the following precautions are followed to minimise the risk of overheating, fire, electric shock and
injury.
• The heater is fitted with an Australian flexible cord and 3 pin plug intended for connection to an
Australian 10 Amp socket outlet. It is not suitable for connec tion in other count ries or alternative
power supplies. Ensure that the voltage and frequency of the power supply correspond to the
ratings on the dataplate of the appliance.
• This heater must not be located immediately below or directly in front of a socket-outlet.
• This heater is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
• Young children should be supervised to ensure they do not play with the appliance.
• DO NOT allow children or persons with reduced physical, sensory or mental capabilities to sleep
directly in front of the heater.
• DO NOT allow children to ‘post articles’ into the louvres of the heater.
• The electrical cord must not come into contact with the heated parts of the heater.
• DO NOT use power boards or double adaptors with this heater.
• DO NOT coil or bundle the electric cord to reduce it’s length as overheating of the cord may occur
which could result in a fire hazard.
• The flexible cord and plug must not be modified. If the cord or plug are damaged, they must be
replaced by Rinnai or a Rinnai appointed service agent.
• DO NOT cover or place articles on or against any parts of this heater, to avoid overheating.
• DO NOT sit on this heater.
• If used as a portable heater, do not use in the immediate surroundings of a bath, a shower or a
swimming pool.
• If used as a portable heater, unplug and allow to cool before placing in storage.
• If used as a portable heater, do not move whilst it is turned on.
• DO NOT unplug the heater by pulling on the flexible cord.
• DO NOT handle any parts of the heater, including the plug and flexible cord, with wet or damp
hands.
• DO NOT immerse the appliance, flexible cord and plug in water or any other liquid.
• DO NOT place containers of any liquid or wax on top of the heater.
• Turn off the appliance and unplug from the power socket outlet when not in use.
• DO NOT use in areas where flammable liquids are stored.
• This appliance is suitable for indoor use only.
• Never dismantle the appliance. Tampering with electrical connections and components is highly
dangerous and may cause appliance malfunction.
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HOW TO OPERATE THE HEATER
2
8
4
1
3
9
6
5
7
10
11
12
13
B
14
16
18
18
18
18
A
17
15
A
B
1
2
3
4
5
6
7
8
9
10
11
121314
15
161718
NOTE
GENERAL DESIGN LAYOUT
Control panel console
Digital LED display
POWER `ON´ / `OFF´ button
MODE button, temperature/timer setting
`UP´ button
`DOWN´ button
Temperature / Timer display
Power indicator
Heater Operation indicator (Red)
Delay Off Timer Set indicator (Green)
Constant Frost protection indicator
Lock indicator
Degrees celsius indicator (illuminates when the digital display is showing temperature related settings)
Time indicator (illuminates when digital the display is showing delay timer related settings)
Tilt warning indicator and 30min interval digit for timer
Vent, warm air discharge
240 Volt power cord & plug
Air inlets
Optional castors for floor mounting (see “INSTALLATION” on page 14 for installation options)
Optional brackets for wall mounting (see “INSTALLATION” on pages 1 2 & 14 for installation options)
This heater features audible chimes. On start up a set of rising chimes will sound, while on shut
down a set of falling chimes will sound, there is also a chime fo r each button press and if t he heater
is tilted beyond 45° a continuous tilt warning chime will sound.
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HOW TO OPERATE THE HEATER
2
4
1
3
6
5
7
11
B
14
A
6
B
1
5
7
2
11
NOTE
2
3
4
2
7
7
1
6
IMPORTANT
CONNECTING THE POWER
Plug the heater into a power outlet and turn the po we r outlet on. Once power is connected the rising start up chime
will sound and the power indicator will illuminate on the Digital LED display to show the heater is now in
standby mode.
OPERATION
1. Press the POWER button on the control panel console once to start heating operation, a second rising
A
chime will sound. The two digits on the display panel will now show the programmed temperature setting.
The factory temperature setting for the heater is 21°C. If this is above that of the current room temperature the
red operation indicator will illuminate and the heater will begin to heat the room.
2. To change the temperature setting press the MODE button once. The °C (temperature) indica tor on the
display panel will flash.
If after 5 seconds no buttons are pressed the °C indicator will stop flashing and the display will
revert back to the current operating setting. Simply press the MODE button to re-enter
temperature setting operation.
Press the ‘Up’ or ‘Down’ buttons to increase or decrease the temperature setting. The available
temperature setting range is from 5°C to 30°C.
3. To exit the temperature setting operation either press the MODE button twice or wait 5 seconds. The
selected temperature will now be set and displayed.
If the selected temperature is above that of the current room temperature the red operation indicator will
illuminate and the heater will begin to heat the room.
If the selected temperature is less than that of the current room temperature the red operation indicator will
go out and the heater will go into a standby state until the room temperature has fallen below the set
temperature, when the heater will then automatically switch on and heat the room.
4. To stop heater operation completely press POWER button , the shutdown falling chime will sound, the power
indicator will remain illuminated to show that the heater has returned to standby mode.
During the initial burning in period or after long periods of non use some light grey smoke or smell
may be experienced. This is normal and is caused by dust that may have settled on the heating
element. During this period the space being heated should be well ventilated.
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HOW TO OPERATE THE HEATER
2
8
4
1
3
6
5
B
14
7
12
13
A
5
8
12
NOTE
2
3
2
8
7
7
5
3
1
6
DELAY OFF TIMER OPERATION
In addition to temperature controlled operation the he ater c an also be operated via the use of a delay off timer. This
allows the user to program the heater to operate for a set time period, after which the heater will be returned back
to standby mode.
1. Set the desired operating temperature as per steps 1 through 3 “CONNECTING THE POWER” on page 8.
2. After setting the desired temperature press the MODE button twice. The two digits on the display panel
will now display
0.0 and both the Delay Off Set indicator and the H (time) indicator will begin to flash.
2
If after 5 seconds no buttons are pressed the 0.0 display will revert back to the current operating
setting. Simply press the MODE button twice to re-enter the timer setting operation.
3. Press the ‘Up’ or ‘Down’ buttons to set the required timer operation period.
The delay off timer can be set in 30 minute (
maximum of 24 hours.
4. To exit the delay off timer setting operation either press the MODE button once or wait 5 seconds.
4
.5) increments up to 9.5 hours and then in 1 hour increments to a
The Delay Off Timer Set indicator will illuminate steady to indicate that the heater is now in delay off timer
operation.
If the selected temperature is above that of the current room temperature the red operation indicator will
illuminate and the heater will begin to heat the room.
If the selected temperature is less than that of the current room temperature the red operation indicator will
go out and the heater will go into a standby state until the room temperature has fallen below the set
temperature, when the heater will then automatically switch on and heat the room.
The two digits on the display panel will alternate every 5 seconds between displaying the set temperature
and the time remaining of the set delayed off timer period.
5. To cancel delay off timer and return manual operation press ‘Up’ button for 5 seconds.
6. To stop heater operation completely press POWER button , a shutdown falling chime will be heard and the
power indicator will remain illuminated to show that the heater has returned to standby mode.
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HOW TO OPERATE THE HEATER
2
4
1
3
6
5
B
14
7 9
13
10
A
5
9
3
10
NOTE
13
ANTI-FROST PROTECTION FUNCTION
If the set temperature is set to 5 °C then the constant frost protection program will be activated and the constant
frost protection (snowflake symbol) indicator will be illuminated.
This is useful during winter in alpine areas where the ambient temperature is likely to fall below 5° C.
ELECTRONIC LOCK FUNCTION
The Lock function is designed to prevent accidental operations and small children from a lte ring the heater settin gs.
To Activate the Lock
Press the ‘Up’ and ‘Down’ buttons simultaneously until the padlock symbol is displayed. All control
functions are now locked and none of the buttons on the control will work.
To Deactivate the Lock
To deactivate the lock, repeat locking step above to return to normal operation
The Lock function is also de-activated if the heater is switched ‘off’ via the mains power.
4
TILT SWITCH
As a safety feature this heater is fitted with a tilt switch that automatically places the heater into standby mode if the
appliance tilts more than 45°, an audible warning is a lso provided in the form of a repeating 1 se cond chime and the
interval digit will flash as a visual indication.
When the heater is returned to an upright position, normal operation will then be resumed.
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CARE AND MAINTENANCE
5
CARE OF THE HEATER
Due to the ‘natural convection’ oper ating principle it is normal that so me dust and fluff may build up at th e air inlet
and air outlet louvres over time. This will reduce operating effectiveness and may result in the appliance overheating
if left for too long.
DO NOT use solvents to clean any parts.
To remove dust and clean the appliance:
1. Unplug the electric plug of the heater from the socket outlet before commencing cleaning.
2. Allow to cool down.
3. Use a vacuum cleaner to remove any dust and fluff from the inlet and outlet louvres.
4. All parts of the heater can be cleaned using a soft, damp cloth with some mild detergent (such as dishwashing
liquid) if required.
5. Ensure the heater is dry before reconnecting to the electricity supply.
ERROR CODES
Your Rinnai panel heater has a self diagnostic capability. If a fault occurs, an Error Code will flash on the two digits
of Digital LED display , a repeating chime will also sound and the appliance will be prevented from operating.
Please quote the error code displayed when enquiring about service, for example:
B
Error Code
SERVICE AND REPAIR
If the electric power cord or plug are damaged, they must be replaced by Rinnai or a Rinnai appointed service agent.
There are no user serviceable parts inside the appliance. All service and rep air work must be carried out by persons
competent and permitted by law to do so.
If the heater requires service or repair contact your supplier or Rinnai Australia.
DISPOSAL
Electrical appliances may contain materials which, if handled or disp osed off incorrectly, present a hazard to human s
or the environment.
DO NOT dispose of your old appliance with your household waste. Dispose of your old appliance at your local
community waste collection / recycling centre and ensure it presents no danger to children whilst being stored for
disposal.
E0 - Temperature sensor disconnection.
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INSTALLATION
Minimum
Clearance
to front
100 mm
Minimum
Clearance
to front
100 mm
Minimum
Clearance
Above
300 mm
Minimum
Clearance
Below
100 mm
Minimum
Clearance
to sides
100 mm
IMPORTANT
Minimum
Height above
floor 435mm
W
W = 340mm for 1000W
W = 500mm for 1500W
W = 920mm for 2200W
Wall
mounting
hooks
GENERAL
This heater is suitable for Do It Yourself installation. It can be either wall mounted (fixed installation) or freestanding
by mounting castors in accordance with these instructions. A phillips head screwdriver is included for freestanding
installation. For wall installation other tools and hardware may be required, depending on the wall material.
WALL INSTALLATION
The clearance from the sides and front of the heater MUST BE at least 100mm and the clearance abover the heater
MUST BE 300mm as shown in the diagram below.
• This heater MUST NOT be located immediately below a socket-outlet.
• This heater MUST be positioned within one metre of a socket-outlet to ensure the flexible cord
and plug can reach it.
• This heater is NOT designed to be built in.
• DO NOT attach the castors to the heater base for wall installations.
• The heater is suitable for installation in non-communal baths and shower areas or bathrooms.
It is to be installed such that switches and other controls cannot be touched by a person in the
bath or shower. Consult your licensed electrical trades person for installation in communal
baths and shower areas or bathrooms.
1. Ensure the heater is unplugged from the power socket outlet before commencing wall mounting.
2. Mount the supplied wall mounting hooks using the following dimensions to the wall using appropriate fixings,
ensuring that the brackets are level and the mini mum clearances as described above are observed.
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INSTALLATION
Use the rear most of the
pre-installed case screws
Install right angle
mounting bracket
using the front hole
Slots for mounting
the heater to the wall
mounting hooks
IMPORTANT
3. Attach the supplied right angle mounting brackets to the bottom of the heater (front hole of bracket) using the
rear most of the pre-installed case screws as shown below.
4. Hang the heater using the slots located on the back of the appliance and secure the right angle mounting
brackets to the wall with appropriate fixings as shown.
5. Remove the cable tie from the flexible cord, then insert
the power plug of the heater directly into a power socket
outlet.
DO NOT bundle or coil the flexible cord
to reduce it’s length as overheating and
subsequent fire hazard could result.
6. The heater is now ready to be used as a free standing appliance. Refer to the operation section at the front of
this manual for full instructions on how to use the heater.
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INSTALLATION
A
B
Front of
castor
assembly
C
E
Back of
heater
A B
A B
D
A
B
C
D
E
D
C
IMPORTANT
FREESTANDING INSTALLATION
1. Be sure heater is unplugged before attempting to install the castor components.
2. Assemble the 2 castors to the each castor foot by pushing the metal shaft fully home.
3. Place the heater in an ‘upside down’ position with the back of the heater facing you.
4. Remove the two of the pre-installed case screws from the base of the appliance .
5. With the front end of the castor assembly pointed towards the front of the heater, align the two holes in the
castor foot with the two holes in the base the appliance and fix in place with the screws removed in step 4.
6. Repeat steps 4 and 5 to install the second castor assembly.
7. Rotate the heater back to the upright position and remove
the cable tie from the flexible cord, then insert the power
plug of the heater directly into a power socket outlet.
8. The heater is now ready to be used as a free standing appliance. Refer to the operation section at the front of
this manual for full instructions on how to use the heater.
DO NOT bundle or coil the flexible cord
to reduce it’s length as overheating and
subsequent fire hazard could result.
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NOTES
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Australia Pty. Ltd.
ABN 74 005 138 769
Rinnai has a Service and Spare Parts network with personnel who are fully trained
and equipped to give the best service on your Rinnai appliance. If your appliance
requires service, please call our National Help Line.
Head Office
100 Atlantic Drive,
Keysborough VIC 3173
P.O. Box 460
Braeside, Victoria 3195
Product Sales and Service - National
Phone: 1300 555 545* Fax: 1300 555 655*
Technical Helpline and Spare Parts
National (Mon-Fri 8am - 5.30pm EST)
Phone: 1300 555 545* Fax: 1300 300 141*
*Cost of a local call higher from mobile or public phones.
E-mail: enquiry@rinnai.com.au
For further information visit: www.rinnai.com.au
CONTACT INFORMATION
Rinnai 16 DEPH_OIM 16_302 Issue 1 07/11/16
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