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3.4 FAULT CHECKLIST
Fire burns badly
Fault Cause Action
Wood too damp ➧ Check; max. residual dampness 20%
incorrect fuel
➧ Use only the fuel that is permitted for your
stove
Chimney draught too weak
➧ Check exhaust unit for sealing
(Minimum delivery pressure:
➧ Kindle fire in the chimney
10Pa at exhaust pipe)
➧ Close the doors of other devices connected
to the chimney
➧ Seal off connecting element of unsealed
chimney cleaning openings and clean if
necessary
Insufficient combustion air
➧ Connect combustion air line directly to the
device and lead to outside
➧ Check room ventilation unit or dust hood,
open window, if necessary
Formation of condensation
Higher Temperature
➧ Open door slightly during pre- heating phase.
differential Do not leave the stove unattended!
Excessive smoke
Chimney draught too weak:
➧ Check exhaust unit for sealing
(Minimum delivery pressure:
➧ Kindle fire in the chimney
10Pa in exhaust pipe)
➧ Close the doors of other devices connected
to the chimney
➧ Seal off connecting element of unsealed
chimney cleaning openings and clean if
necessary
Fuel not burned completely
➧ Only add fuel to the fire when there are no
visible “yellow” flames
Protective glass
gets dirty quickly
Wood too damp
➧ Check, maximum residual dampness 20%
Incorrect fuel
➧ Fuel not small enough, max. circumference
30cm
➧ Use only the fuel that is permitted for your
stove
Wood load to large
➧ Do not put on more than 2 to 3 logs
Not enough combustion air
➧ Connect combustion air line directly to the
device and lead to outside
➧ Check room ventilation unit or dust hood,
open window, if necessary
Excessive dirt on
heat exchanger
surfaces
Wood too damp
➧ Check; max. residual dampness 20%
Incorrect fuel
➧ Use only fuel permitted for this stove
Too little fuel
➧ Put on more fuel
Defective/faulty backflow
➧ Please contact your dealer
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