Ricoh P 800 operation manual
User Guide
Getting Started
Selected Version
Print
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Specifications for the Machine
Legal and Contact Information
For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/).
For safe and correct use, be sure to read Safety Information before
using the machine.
How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys or buttons on the product or display.
1
TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................1
Symbols Used in the Manuals.......................................................................................................................1
1. Getting Started
Turning On and Off the Power.......................................................................................................................... 7
Turning On the Main Power.......................................................................................................................... 7
Turning Off the Main Power.......................................................................................................................... 7
Energy Saving Mode.....................................................................................................................................8
Guide to Names and Functions of Components............................................................................................10
Exterior: Front and Left View....................................................................................................................... 10
Exterior: Front and Right view..................................................................................................................... 11
Exterior: Rear and Left view.........................................................................................................................12
Interior: Front View.......................................................................................................................................13
Names and Functions of the Control Panel....................................................................................................14
How to Use the Selection Keys...................................................................................................................16
Order of Option Installation............................................................................................................................17
Attaching the Paper Feed Unit........................................................................................................................ 18
Installing the Wireless LAN Interface Board.................................................................................................. 21
Installing the IEEE 1284 Interface Board.......................................................................................................23
Installing the Device Server Option................................................................................................................ 25
Installing SD Card Options..............................................................................................................................28
Guide to the Names and Functions of the Control Panel Screen.................................................................31
Logging In from the Control Panel.................................................................................................................. 32
Logging In by Entering the User Name and Password.............................................................................32
Changing the Login Password.................................................................................................................... 33
2. Print
Installing the Printer Driver by Using Device Software Manager Installer...................................................35
Installing Device Software Manager from the CD-ROM......................................................................... 35
Installing Device Software Manager from the Downloaded File............................................................ 37
Installing the Printer Driver for Network Connection (Windows).................................................................41
Installing the PCL 6 Printer Driver from the CD-ROM............................................................................... 41
Installing the PostScript 3 Printer Driver from the CD-ROM..................................................................... 44
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File............................................ 46
If the Machine Cannot Be Found................................................................................................................47
2
Installing the Printer Driver for Network Connection (OS X/macOS).........................................................51
Installing the PPD file....................................................................................................................................51
Registering the Machine in [Print & Scan] or [Printers & Scanners].........................................................52
Specifying the Option Settings....................................................................................................................55
Basic Procedure for Printing Documents.........................................................................................................57
Printing a Document in Windows............................................................................................................... 57
Printing a Document in OS X/macOS....................................................................................................... 59
Printing on Both Sides of Paper.......................................................................................................................62
Specifying 2-sided Print (Windows)...........................................................................................................62
Specifying 2-sided Print (OS X/macOS).................................................................................................. 63
Combining and Printing Multiple Pages on a Single Sheet of Paper...........................................................64
Specifying the Combine 2 Originals Function (Windows).......................................................................64
Specifying the Combine 2 Originals Function (OS X/macOS)...............................................................65
Printing on Envelopes.......................................................................................................................................66
Printing Documents Stored in the Printer from the Control Panel..................................................................69
Printing a Locked Print File...........................................................................................................................69
Printing a Hold Print File.............................................................................................................................. 69
Printing a Stored Print File............................................................................................................................70
3. Web Image Monitor
Using Web Image Monitor............................................................................................................................. 71
What You Can Do on the Web Image Monitor........................................................................................72
Web Image Monitor Screen.......................................................................................................................73
Specifying Web Image Monitor Help....................................................................................................... 74
4. Adding Paper and Toner
Loading Paper into the Paper Tray................................................................................................................. 77
Loading Paper into Tray 1 to 5...................................................................................................................77
Loading Paper into the Bypass Tray...........................................................................................................81
Specifying Regular Sizes Using the Control Panel....................................................................................83
Specifying a Custom Size Paper Using the Control Panel........................................................................83
Specifying Paper Type and Thickness Settings..........................................................................................84
Recommended Paper Sizes and Types.......................................................................................................... 85
Tray 1............................................................................................................................................................85
Paper Feed Unit........................................................................................................................................... 86
3
Bypass Tray.................................................................................................................................................. 87
Notes on Special Paper.............................................................................................................................. 88
Paper Thickness for Each Paper Weight.................................................................................................... 88
Unusable Paper............................................................................................................................................89
Paper Storage.............................................................................................................................................. 90
Saving Printouts............................................................................................................................................90
Thick Paper Orientation and Recommended Status......................................................................................91
Envelope Orientation and Recommended Status..........................................................................................92
Using the Printer Function............................................................................................................................ 93
Loading Orientation-fixed Paper or Two-sided Paper..................................................................................94
Printing onto Letterhead Paper Using the Printer Driver............................................................................ 94
Replacing the Toner......................................................................................................................................... 96
How to Replace the Toner...........................................................................................................................96
Precautions When Storing Toner................................................................................................................99
Precautions When Replacing the Toner.................................................................................................. 100
Disposing Exhausted Toners.....................................................................................................................101
Replacing the Waste Toner Bottle................................................................................................................ 102
How to Replace the Waste Toner Bottle................................................................................................. 102
Precautions When Replacing the Waste Toner Bottle............................................................................104
Disposing the Used Waste Toner Bottle.................................................................................................. 106
5. Troubleshooting
Alert Sounds...................................................................................................................................................107
Checking the Indicators, Icons, and Messages on the Control Panel.......................................................108
When an Icon Is Displayed with a Message.......................................................................................... 109
Status Messages............................................................................................................................................ 110
Alert Messages that Appear on the Control Panel..................................................................................... 112
Alert Messages that Are Printed on Error Logs and Reports...................................................................... 118
When Paper Is Jammed................................................................................................................................ 124
Paper Misfeed Message (A1)..................................................................................................................124
Paper Misfeed Message (A2)..................................................................................................................125
Paper Misfeed Message (B).....................................................................................................................126
Paper Misfeed Message (C).................................................................................................................... 127
Paper Misfeed Message (Y1) to (Y4)......................................................................................................129
4
Paper Misfeed Message (Z).....................................................................................................................131
If Paper Jams Occur Frequently............................................................................................................... 133
6. Specifications for the Machine
Model-Specific Information.......................................................................................................................... 137
List of Specifications.......................................................................................................................................138
Specifications for the Main Unit............................................................................................................... 138
Specifications for Printer........................................................................................................................... 141
Specifications for Paper Feed Unit...........................................................................................................143
Specifications for IEEE 1284 Interface Board........................................................................................ 144
Specifications for Wireless LAN Board................................................................................................... 144
Specifications for Device Server Option................................................................................................. 145
Printable Area and Margin...........................................................................................................................146
Machine Options...........................................................................................................................................147
Guide to Functions of the Machine’s External Options..........................................................................147
Guide to Functions of the Machine’s Internal Options...........................................................................147
Functions Requiring Optional Configurations..............................................................................................149
Printer Function.......................................................................................................................................... 149
Others.........................................................................................................................................................149
7. Legal and Contact Information
Environmental Regulations............................................................................................................................151
ENERGY STAR Program........................................................................................................................... 151
Energy Saving Functions...........................................................................................................................151
User Information on Electrical and Electronic Equipment (mainly Europe)...................... 152
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)
.................................................................................................................................................................... 153
Environmental Advice for Users (mainly Europe)............................................................... 153
Notes to users in the state of California (Notes to Users in USA) (mainly North America)....
.................................................................................................................................................................... 154
Trademarks (User Guide)..............................................................................................................................155
5
6
1. Getting Started
EBS034
Turning On and Off the Power
To turn the machine on and off, press the main power switch on the right of the machine.
Turning On the Main Power
• When you push the main power switch, wait at least 10 seconds after it is confirmed that the main
power indicator has lit up or gone out.
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch.
The power indicator turns on.
After you switch the main power on, a screen may appear to indicate that the printer is initializing.
• When the power is turned on, the screen may show that the machine is performing an auto restart.
Do not turn off the main power while the machine is processing. It takes about five minutes until the
machine restarts.
Turning Off the Main Power
• Do not turn off the power while the machine is in operation. To turn the power off, confirm that the
operation is finished.
7
EBS034
1. Getting Started
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine’s power and may damage the hard disk or memory and cause malfunctions.
• Do not press the main power switch soon after pressing the main power switch on the machine.
When you turn the power on or off, wait at least 10 seconds after confirming that the main power
indicator on the control panel has turned on or off.
1. Push the main power switch.
The main power is turned off automatically when the shutdown process is complete. If the shutdown
process is not complete within the period of time displayed on the screen, contact your service
representative.
Energy Saving Mode
When the machine is not operated for a specified period of time, the machine enters the "Energy Saver
Mode" automatically. "Energy Save mode" has two modes, "Low Power mode" and "Sleep mode". In
the factory default, the machine is configured to use "Sleep mode".
Low Power Mode
If the printer is not used for a certain period of time, it enters Low Power mode.
In Low Power mode, the printer consumes less electricity than in the standby mode by turning off the
display and lowering the temperature of the fusing unit heater. If the printer receives a job, it
increases the temperature of the fusing unit and perform printing, but the display remains off.
You can configure the period of time the printer waits before it enters Low Power mode in [Low
Power Mode Timer].
See "Maintenance", User Guide (Full Version).
To exit Low Power mode, do one of the following:
• Start print jobs
• Press any key on the control panel
• Load paper in the bypass tray
8
Turning On and Off the Power
• Open any cover
• Open any paper tray
Sleep Mode
The printer enters Sleep mode when:
• The printer waits before entering Sleep mode is set in [Sleep Mode Timer]
• It is the day and time specified in [Weekly Timer]
Power consumption is minimized.
The printer can print jobs from computers.
You can change the amount of time that the printer waits before switching to Sleep mode.
Under [Weekly Timer], you can specify the times and the days of the week that the machine enters
Sleep mode.
Only the administrator can specify [Weekly Timer] when administrator authentication is enabled.
See "Maintenance", User Guide (Full Version).
To exit Sleep mode, press one of the keys on the control panel.
• The energy saving functions are disabled when an error occurs or while an operation is in
progress.
9
EBS241
1
3
2
1. Getting Started
Guide to Names and Functions of Components
• Do not obstruct the machine's vents. Doing so can result in fire as the internal components are
overheated.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols.
Read the information indicated by the symbol that corresponds to the region of the model you are using.
page 137 "Model-Specific Information"
Exterior: Front and Left View
1. Tray extension
Pull this fence to prevent paper from falling off.
2. Waste toner bottle
Waste toner is collected here. Replace the bottle when it is full.
3. Left cover
Open to access the waste toner bottle.
10
Exterior: Front and Right view
EBS242
57 68
1 2 3
4
9
10
11
Guide to Names and Functions of Components
1. Top cover
Open to access the inside of the printer and remove jammed paper.
Open here to replace the print cartridge.
2. Standard tray
Output is stacked here with the print side down.
3. Control panel
page 14 "Names and Functions of the Control Panel"
4. Vents
Prevent overheating.
5. Paper size dial
Use this dial to specify the paper size. To use a paper size that is not indicated on the paper size dial, set the
dial to " ". If this is the case, set the paper size using the control panel.
6. Main power switch
Use this switch to turn the power on and off.
page 7 "Turning On and Off the Power"
7. Front cover
Open to access the inside of the printer and remove jammed paper.
Open here to replace the print cartridge.
11
EBS243
6
5
4
3
12
1. Getting Started
8. Tray 1
Up to 500 sheets of plain paper can be loaded.
page 85 "Recommended Paper Sizes and Types"
9. Extender for the bypass tray
Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray.
10. Bypass tray
Up to 100 sheets of plain paper can be loaded.
page 85 "Recommended Paper Sizes and Types"
11. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
Exterior: Rear and Left view
1. Rear cover
Open to access the inside of the printer.
2. Power connector
Connect the power cord to the printer. Insert the other end into an electrical outlet.
3. USB port A
Connect external devices such as a card authentication device, etc.
4. USB port B
Use the port to connect the machine and the computer with the USB cable.
5. Ethernet port
Use a network interface cable to connect the printer to a network.
12
EBS244
1
Guide to Names and Functions of Components
6. Optional interface board slot
Optional interface boards can be inserted.
Insert an optional wireless LAN interface board, IEEE 1284 interface board, or Device server.
Interior: Front View
1. Print cartridge
Messages appear on the screen when the print cartridge needs to be replaced, or a new cartridge needs to
be prepared.
page 96 "Replacing the Toner"
13
EBS141
1
2
3
4
5
6
7
8
9
10
11
12
1. Getting Started
Names and Functions of the Control Panel
1. Display
Displays current printer status and error messages.
Entering energy saver mode turns off the back light.
page 8 "Energy Saving Mode"
2. Selection keys
Correspond to the function items at the bottom line on the display.
page 16 "How to Use the Selection Keys"
3. [Switch Functions] key
Press this key to switch between the operation screen of the printer function and the function screens of the
extended features currently in use.
4. [Menu] key
Press this key to configure and check the current printer settings.
Press to change the default settings to meet your requirements. See Function Details of the Printer Configuration
Items.
14
Names and Functions of the Control Panel
5. [Job Reset] key
Press to cancel the current print job.
6. [Suspend/Resume] key
Press this to suspend the print job currently being processed. The indicator remains lit as long as the job is
suspended.
To resume the job, press this key again. The suspended job will resume automatically when the time specified
in [Auto Reset Timer] elapses (default: 60 seconds).
See "Maintenance", User Guide (Full Version).
7. Power indicator
Lights up when the printer is ready to receive data from a computer. Flashes when the printer is warming up or
receiving data. It is unlit when the power is off or when the printer is in energy saver mode.
8. Alert indicator
Lights up or flashes when a printer error occurs.
Steady red: printing is not possible, or is possible but print quality cannot be ensured.
Flashing yellow: the printer will soon require maintenance or a replacement consumable such as print
cartridge.
Follow the instructions that appear on the display.
9. Data in indicator
Flashes when the printer is receiving data from a computer. The data in indicator is lit if there is data to be
printed.
10. [Escape] key
Press this key to cancel an operation or return to the previous display.
11. [OK] key
Use this key to confirm settings or setting values, or move to the next menu level.
12. Scroll keys
Press these keys to move the cursor in each direction.
When the [ ] [ ] [ ] [ ] keys appear in this manual, press the applicable key for the direction that you want
to move the cursor.
15
EBS263
1. Getting Started
How to Use the Selection Keys
To select an item on the bottom line of the display, press the corresponding selection key directly below
the item. For example, if you want to select [Option], as shown in the illustration above, press the
selection key on the left side.
16
Order of Option Installation
When installing multiple options, the following order is recommended:
1. Attach the paper feed unit.
Attach the paper feed unit to the bottom of the machine.
You can attach up to four paper feed units. Up to 2,000 sheets of paper can be loaded.
2. Install the caster table.
3. Install the optional interface board.
Install in the slot of the machine.
Only one interface board can be installed.
4. Insert SD card options.
Insert in the SD card slot of the machine.
There are two slots for SD cards.
Each slot supports different types of SD cards.
Order of Option Installation
If you want to use two or more SD cards that can be inserted in the same slot, contact your sales or
service representative.
17
EAT135
1. Getting Started
Attaching the Paper Feed Unit
You can install a paper feed unit.
• Do not handle the power cord plug with wet hands. Doing so can result in electric shock.
• The machine weighs approximately 18 kg (40 lb.).
• When moving the machine, use the inset grips on both sides, and lift slowly in pairs. The
machine will break or cause injury if dropped.
• Lifting the paper feed unit carelessly or dropping may cause injury.
• When moving the machine, make sure to unplug the power cord from the wall outlet and
confirm that line cords and other connecting cables have been removed. Otherwise, the power
cord is damaged, possibly resulting in fire or electric shock.
• Do not place the machine directly on the floor.
• When attaching multiple options, attach the paper feed unit first.
• To attach two or more paper feed units at the same time, first stack them one upon the other, and
then attach them as a single unit.
• Before turning on the power, remove the packaging material from the paper feed unit.
1. Turn the machine off and unplug the power cord.
2. Remove the packaging, adhesive tapes, and a plastic sheet from the paper feed unit.
18
EAT136
2
1
EAT137
Attaching the Paper Feed Unit
3. Lift the machine using the inset grips on both sides of the machine in pairs.
Lifting the machine requires two people.
When moving the machine, do not touch the following parts:
• Convex parts on the right side of the machine
• Places indicated on the labels attached to the machine
• The bottom of the optional paper tray
4. There are two upright pins on the optional paper feed unit. Align them with the holes on
the underside of the machine, and then carefully lower the machine.
5. Plug in the power cord, and then turn on the machine.
6. Print the configuration page to confirm that the unit was attached correctly.
• To check whether the optional paper feed unit was correctly attached, print the configuration page,
and check "Attached Equipment" on the configuration page. If the unit was attached correctly,
"Tray 2", "Tray 3", "Tray 4", and "Tray 5" will appear.
• See "Configuring the Machine Using the Control Panel", User Guide (Full Version).
• If the optional paper feed unit was not installed properly, repeat the procedure from the beginning.
If it cannot be installed correctly even after trying the installation a second time, contact your sales
or service representative.
19
1. Getting Started
• To use the paper feed unit, configure the machine options in "Accessories" in the printer driver.
• See "Specifying the Option Configuration or Paper Settings Manually", User Guide (Full Version).
20
EBS148
EBS149
Installing the Wireless LAN Interface Board
Installing the Wireless LAN Interface Board
• Before beginning work, ground yourself by touching something metal to discharge any static
electricity. Static electricity can damage the interface units.
• Do not subject the Wireless LAN interface board to physical shocks.
1. Check the contents of the package.
2. Turn the machine off and unplug the power cord.
3. Loosen the two screws and remove the slot cover.
The removed cover will not be reused.
4. Fully insert the interface board.
Check that the interface board is firmly connected to the controller board.
21
EBS150
1. Getting Started
5. Tighten the two screws to secure the interface board.
6. Plug in the power cord, and then turn on the machine.
7. Print the configuration page to confirm that the board was attached correctly.
• Check that the board was correctly installed by printing the configuration page. If it is correctly
installed, "Wireless LAN" will appear for "Device Connection" on the configuration page.
• See "Configuring the Machine Using the Control Panel", User Guide (Full Version).
• If the board was not installed properly, repeat the procedure from the beginning. If it cannot be
installed correctly even after trying the installation a second time, contact your sales or service
representative.
• Before using the board, you must configure settings from the control panel.
22
EBS148
EBS153
Installing the IEEE 1284 Interface Board
Installing the IEEE 1284 Interface Board
• Before beginning work, ground yourself by touching something metal to discharge any static
electricity. Static electricity can damage the interface units.
• Do not subject the IEEE 1284 interface board to physical shocks.
1. Check the contents of the package.
2. Turn the machine off and unplug the power cord.
3. Loosen the two screws and remove the slot cover.
The removed cover will not be reused.
4. Fully insert the IEEE 1284 interface board.
Check that the IEEE 1284 interface board is firmly connected to the controller board.
23
EBS154
1. Getting Started
5. Tighten the two screws to secure the interface board.
6. Plug in the power cord, and then turn on the machine.
7. Print the configuration page to confirm that the board was attached correctly.
• Check that the board was correctly installed by printing the configuration page. If it is correctly
installed, "Parallel Interface" will appear for "Device Connection" on the configuration page.
• See "Configuring the Machine Using the Control Panel", User Guide (Full Version).
• If the board was not installed properly, repeat the procedure from the beginning. If it cannot be
installed correctly even after trying the installation a second time, contact your sales or service
representative.
24
EBS148
EBS151
Installing the Device Server Option
Installing the Device Server Option
• (mainly North America)
If you want to use the device server option, contact your service representative.
• Before beginning work, ground yourself by touching something metal to discharge any static
electricity. Static electricity can damage the interface units.
• Do not subject the Device Server Option to physical shocks.
The optional device server option is an interface board that adds an Ethernet port to the machine.
With this option installed, two Ethernet cables can be connected at the same time using the standard port
on the machine and an additional port on the device server option. You can assign different IP
addresses to each port, so the machine can print jobs from different network segments.
Procedure for installing the device server option
1. Check the contents of the package.
2. Turn the machine off and unplug the power cord.
3. Loosen the two screws and remove the slot cover.
The removed cover will not be reused.
4. Fully insert the interface board.
25
EBS152
EBS175
1. Getting Started
Check that the interface board is firmly connected to the controller board.
5. Tighten the two screws to secure the interface board.
6. Connect the device server option to the machine.
For details, see the Setup Guide provided with the device server option.
Configuring settings
After installing and connecting the device server option to the machine, configure the machine
settings.
• When using the device server option, set [Engy Sv Md to Dsbl Prt Srv] to [Disable Mode] to prevent
the machine from entering Energy Saver mode. Otherwise, the device server option loses
communication with the network while the machine is in Energy Saver mode, and the machine
cannot receive print jobs.
1. Press the [Menu] key.
2. Select [System], and then press the [OK] key.
3. Select [Engy Sv Md to Dsbl Prt Srv], and then press the [OK] key.
4. Select [Disable Mode], and then press the [OK] key.
26
Installing the Device Server Option
• If the item you want to select is not displayed on the screen, press the [ ] or [ ] key on the control
panel to change the screen.
27
EBS155
EBS156
1. Getting Started
Installing SD Card Options
• Keep SD cards out of reach of children. If a child accidentally swallows an SD card, consult a
doctor immediately.
• Do not subject the card to physical shocks.
1. Turn the machine off and unplug the power cord.
2. Open the rear cover.
3. Unhook the tab on the interface cover, which is located on the side of the rear cover.
28
Loading...