Ricoh nib-s Technical Bulletin
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Technical Bulletin |
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PAGE: 1/1 |
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Model: Russian SC Network I/F kit |
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Date: 07-Apr-01 |
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No.: RG558001 |
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Subject: Scan Router Pro. |
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Prepared by: M. Tsuyuki |
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From: Technical Services Dept., GTS Division |
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Classification: |
Troubleshooting |
Part information |
Action required |
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Mechanical |
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Electrical |
Service manual revision |
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Paper path |
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Transmit/receive |
Retrofit information |
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Other ( |
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SYMPTOM
If there are 128 or more destinations registered in Scan Router Pro, the scanned job is not sent to its destination(s), even though scanning is performed and completed normally. This will occur no matter how many destinations have been selected for a particular job.
Also, note that this does not occur with the Lite version packaged together with the kit, as the maximum number of destinations that can be registered is 100.
CAUSE
When the registered destination data (128 or more) in the PC application is communicated to the Network Interface Board, this number stored in the Network Interface Board is cleared to 0. This is caused by a the Network Interface Board software bug.
SOLUTION
Upgrade the Network Interface Board firmware to Ver. 2.0.1.
The NIBs in the following Interface Kits need to be upgraded: (NIB P/N: G5585310B).
Interface Kit Lot No.
102XXX
103XXX
104XXX
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