Page 1
RICOH Technical
Bulletin
PAGE: 1/1
Model:
Subject:
From:
Classification:
The following information should be added to the service manual for the NAD printer
option.
NAD 30S/30/40
Service Manual Correction
GTSS Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
15-Jan-99
Prepared by:
No.:
23
S. Tomoe
Action required
Service manual revision
Retrofit information
4.6 SPECIAL TOOLS
Part Number Description Q’ty
A8545120 ROM SIMM 1
G0219350 Loop Back Connector 1
Page 2
RICOH Technical
Bulletin
PAGE: 1/2
Model:
Subject:
China (-19) version models.
From:
Classification:
To solve the problems below, the firmware for the controller and the main frame have been
modified. Please install the printer controller type 450 using the installation procedure
below.
NAD 30S/30/40 (Printer Controller Type 450)
Installation procedure for Asia (-39), Taiwan (-69) and
GTSS Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
31-Mar-99
Prepared by:
No.:
29
K. Ugaeri
Action required
Service manual revision
Retrofit information
A. Symptom
1. [Online] has been added for the printer fonts for the China/Taiwan machines. Please
install this version when adding the printer for the China/Taiwan machines.
2. The registered fonts are not displayed on the Chi nese machines during 4-line displays.
Please install this version when adding the scanner option on the Chinese/Taiwan/Asian
machines.
B. Installation procedure
When the printer option is installed on the Asia (-39), Taiwan (-69) o r China (-19) version
of the NAD, use the firmware below for the printer controller and the BICU (main frame)
which correspond with the 4-line displays and select the Dip Switch on the controller board
depending on the language, as shown below.
1.Firmware version required
BICU F/W
Destination Version Part No. Product Code
Asian (0 UK, 1 TW) 13.6.23 as A2325115L -39
Taiwanese (0 TW, 1 UK) 13.6.23 tw A2325117H -69
Chinese (0 CH, 1 UK) 13.6.23 ch A2325116H -19
These versions of the firmware are available from March production '99.
0 and 1 refer to the settings of Copier SP mode 5009.
Controller F/W
Version 1.75 Program No. A8505280E
Page 3
RICOH Technical
Bulletin
PAGE: 2/2
Model:
2.DIP Switch settings on the controller board
Asian main frame, with the ‘0 UK (English)/1 TW (Taiwanese)’ version firmware
or Taiwanese main frame, with the ‘0 TW (Taiwanese)/1 UK (English)’ version firmware
Dip Switch
No.2
OFF ON Taiwanese (BIG-5)
Chinese main frame, with the ‘0 CH (Chinese)/1 UK (English)’ version firmware
Dip Switch
No.2
ON ON Chinese (GB)
*UK (English), TW (Taiwanese), and CH (Chinese) are selected in Copy SP mode
(5009).
Note: 1 When the printer controller type 450 is installed on the other products, you do not
need to change Dip switches, but keep the default (No.2 = OFF, No.3 = ON)
NAD 30S/30/40 (Printer Controller Type 450)
Dip Switch
No.3
Dip Switch
No.3
Codes sent from
controller
Codes sent from
controller
Date:
31-Mar-99
No.:
29
2 If you change the firmware from the European version to Asian version for the
main frame, upgrade the controller firmware to ver 1.75 first.
Page 4
RICOH Technical
Bulletin
PAGE: 1/1
Model:
Subject:
From:
Classification:
The firmware for the type 450E controller board has been updated. Although the new version
(1.82) has already been posted on the SERES DB, the details of a symptom mentioned below
were not included in the update history at the time the firmware was released. This RTB has
therefore been issued to inform you of these details. Please refer to #7 in the table below for a
description of the symptom.
NAD 30S/30/40
Printer Controller Firmware
Technical Service Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
15-Oct-99
Prepared by:
Action required
Service manual revision
Retrofit information
No.:
RA230047
E. Fukuyama
Printer Controller Software Re lease Note
Software Version: 1.82
The following symptoms have been remedied:
No, Title Details of Errors
1. Eurofont
2. Output Tray
Addition of Eurofont
Paper not exiting to the external tray.
3. Abnormal image
4 The printer stalls
5. Output tray
6. Part of the image is
lost
7. “Please Wait”
condition occurs
when the PT300
right door is
opened.
An abnormal image occurs when a captured file is sent (resulting
in SC2002).
The printer stalls after paper jam status has been cleared.
Paper does not exit to the output tray that has been selected at the
operation panel.
Part of the image is lost when printing out multiple copies of a onepage Microsoft Word document (using "rotate sort").
The “Please Wait” display remains even if the door is closed. It is
then necessary to open and close the front or right door of the
mainframe to clear the condition.
Page 5
!"#$% T
echnical Bulletin
PAGE: 1/2
Model:
Subject:
From:
NAD 30S/30/40
Software Release Information
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
08-Dec-00
Prepared by:
E. Fukuyama
Action required
Service manual revision
Retrofit information
This is to inform you of the printer firmware history for the NAD30S/30/40.
For Other Models
A8505280 Version C. SUM
F1.826CAF
G 1.83 368E
H1.936DF0
J 1.97 1769
No.:
RA230064
For Lanier
B3065283 Version C. SUM
D1.826CAF
E 1.83 368E
F1.936DF0
G 1.97 1769
Page 6
!"#$% T
echnical Bulletin
PAGE: 2/2
Model:
After Danish has been set as the language, extra characters are printed out.
When the Dazel system is used, there is no job completion notification. J G
-With PortNavi, the job completion notification is either printed out but
incorrect, or is not printed out at all.
-Jobs performed without using registered user codes do not appear on the
job history list.
The machine displays SC365 after some sets of a multi-page document in
Word 97 are printed out.
A paper jam occurs when restarting printing in duplex mode after the machine
runs out of paper in the tray.
The image position being printed using PostScript. H F
The data of AppleTalk ZoneName is kept. G E
The default setting has been changed from FONTSOURCE=”SOFT” to
FONTSOURCE=”S”.
A PJL command to describe the job name in process has been added. G E
NAD 30S/30/40
Symptom Corrected
Date:
08-Dec-00
No.:
RA230064
Other
models
JG
JG
HF
HF
GE
Lanier
Addition of Euro font. F D
Paper not exiting to the external tray. F D
Abnormal image occurs when a captured file is sent (resulting in SC2002). F D
The printer stalls after paper jam status has been cleared. F D
Paper does not exit to the output tray that has been selected at the operation
panel.
Part of the image is lost when printing out multiple copies of a one-page Word
document (using "rotate sort").
FD
FD
Page 7
!"#$% T
echnical Bulletin
PAGE: 1/1
Model:
Subject:
From:
Classification:
NAD 30S/30/40
Software Release Information
Technical Services Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Printer firmware history for the NAD30S/30/40.
New items appear in bold italics.
For Other Models
A8505280 Version C. SUM
F1.826CAF
G 1.83 368E
H1.936DF0
J 1.97 1769
Date:
08-Mar-01
Prepared by:
No.:
RA230066
E. Fukuyama
Action required
Service manual revision
Retrofit information
K 1.98 576D
For Lanier
A8505255 Version C. SUM
D1.826CAF
E 1.83 368E
F1.936DF0
G 1.97 1769
H 1.98 576D
Symptom Corrected
When performing a mixed copy job with Letter and Legal paper, the
machine does not switch between the trays from an AS400 system.
Grid lines do not appear on MS-Excel originals. K H
Other
models
KH
Lanier
When printing from an SAP application, extra sheets of paper are fed. K H
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