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Mono Laser MFP
User's Guide
June 2011
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2, 43K, 6K6, 6K7
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Contents
Safety information.....................................................................................14
Learning about the printer.........................................................................16
Thank you for choosing this printer!.......................................................................................................16
Finding information about the printer....................................................................................................16
Printer configurations.............................................................................................................................17
Selecting a location for the printer..........................................................................................................18
Basic functions of the scanner.................................................................................................................19
Understanding the ADF and scanner glass..............................................................................................20
Understanding the printer control panel................................................................................................21
Understanding the home screen.............................................................................................................22
Using the touch-screen buttons..............................................................................................................23
Additional printer setup.............................................................................27
Installing internal options........................................................................................................................27
Available internal options ................................................................................................................................. 27
Accessing the system board to install internal options ....................................................................................28
Installing a memory card ..................................................................................................................................30
Installing a flash memory or firmware card......................................................................................................32
Installing an Internal Solutions Port..................................................................................................................34
Installing a printer hard disk ............................................................................................................................. 41
Installing a fax card ........................................................................................................................................... 45
Installing hardware options.....................................................................................................................48
Installing a 250- or 550-sheet drawer............................................................................................................... 48
Attaching cables......................................................................................................................................49
Verifying printer setup............................................................................................................................50
Printing a menu settings page .......................................................................................................................... 50
Printing a network setup page.......................................................................................................................... 51
Setting up the printer software...............................................................................................................51
Installing printer software ................................................................................................................................51
Updating available options in the printer driver ..............................................................................................51
Setting up wireless printing.....................................................................................................................53
Follow these steps to set up your printer.........................................................................................................53
Information you will need to set up the printer on a wireless network...........................................................53
Installing the printer on a wireless network (Windows)...................................................................................54
Installing the printer on a wireless network (Macintosh).................................................................................57
Installing the printer on a wired network...............................................................................................60
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Changing port settings after installing a new network Internal Solutions Port......................................63
Setting up serial printing.........................................................................................................................65
Minimizing your printer's environmental impact........................................67
Saving paper and toner...........................................................................................................................67
Using recycled paper ........................................................................................................................................ 67
Conserving supplies ..........................................................................................................................................67
Saving energy..........................................................................................................................................68
Using Eco-Mode................................................................................................................................................68
Adjusting Power Saver ...................................................................................................................................... 69
Adjusting the brightness of the display ............................................................................................................69
Setting the standard exit bin light.....................................................................................................................70
Reducing printer noise............................................................................................................................71
Loading paper and specialty media............................................................72
Setting the Paper Size and Paper Type....................................................................................................72
Configuring Universal paper settings......................................................................................................72
Avoiding jams..........................................................................................................................................73
Loading trays...........................................................................................................................................73
Using the multipurpose feeder...............................................................................................................77
Linking and unlinking trays......................................................................................................................82
Linking trays ...................................................................................................................................................... 82
Unlinking trays .................................................................................................................................................. 82
Assigning a custom paper type name ...............................................................................................................82
Changing a Custom Type <x> name .................................................................................................................. 83
Paper and specialty media guidelines.........................................................84
Paper guidelines......................................................................................................................................84
Paper characteristics.........................................................................................................................................84
Unacceptable paper..........................................................................................................................................85
Selecting paper .................................................................................................................................................85
Using recycled paper and other office papers..................................................................................................85
Selecting preprinted forms and letterhead ......................................................................................................86
Storing paper .................................................................................................................................................... 86
Supported paper sizes, types, and weights.............................................................................................87
Paper sizes supported by the printer................................................................................................................ 87
Paper types and weights supported by the printer .......................................................................................... 88
Paper capacities................................................................................................................................................89
Printing......................................................................................................90
Printing a document................................................................................................................................90
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Printing on both sides of the paper (duplexing)......................................................................................90
Printing on specialty media.....................................................................................................................91
Tips on using letterhead ...................................................................................................................................91
Tips on using transparencies ............................................................................................................................ 91
Tips on using envelopes....................................................................................................................................91
Tips on using labels........................................................................................................................................... 92
Tips on using card stock....................................................................................................................................92
Printing confidential and other held jobs................................................................................................93
Holding jobs in the printer................................................................................................................................93
Printing confidential and other held jobs from Windows.................................................................................94
Printing confidential and other held jobs from a Macintosh computer ...........................................................94
Printing from a flash drive.......................................................................................................................95
Printing information pages......................................................................................................................96
Printing a font sample list ................................................................................................................................. 96
Printing a directory list......................................................................................................................................96
Printing the print quality test pages .................................................................................................................96
Canceling a print job................................................................................................................................97
Canceling a print job from the printer control panel........................................................................................97
Canceling a print job from the computer ......................................................................................................... 97
Copying......................................................................................................99
Making copies.........................................................................................................................................99
Making a quick copy .........................................................................................................................................99
Copying using the ADF ......................................................................................................................................99
Copying using the scanner glass ..................................................................................................................... 100
Copying photos......................................................................................................................................100
Copying on specialty media...................................................................................................................100
Making transparencies ...................................................................................................................................100
Copying to letterhead ..................................................................................................................................... 101
Customizing copy settings.....................................................................................................................101
Copying from one size to another ..................................................................................................................101
Making copies using paper from a selected tray ............................................................................................101
Copying on both sides of the paper (duplexing).............................................................................................102
Reducing or enlarging copies.......................................................................................................................... 102
Adjusting copy quality ....................................................................................................................................102
Collating copies ...............................................................................................................................................103
Placing separator sheets between copies....................................................................................................... 103
Copying multiple pages onto a single sheet ................................................................................................... 104
Creating a custom job (job build).................................................................................................................... 104
Pausing the current print job to make copies.......................................................................................105
Placing information on copies...............................................................................................................105
Placing the date and time at the top of each page .........................................................................................105
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Placing an overlay message on each page ...................................................................................................... 106
Canceling a copy job..............................................................................................................................106
Canceling a copy job while the document is in the ADF ................................................................................. 106
Canceling a copy job while copying pages using the scanner glass ................................................................106
Canceling a copy job while the pages are being printed ................................................................................ 107
Understanding the copy screens and options.......................................................................................107
Copy from ....................................................................................................................................................... 107
Copy to............................................................................................................................................................107
Scale.......................................................................................................................... ...................................... 107
Darkness .........................................................................................................................................................107
Content ...........................................................................................................................................................108
Sides (Duplex) ................................................................................................................................................. 108
Collate............................................................................................................................................................. 108
Options ...........................................................................................................................................................108
Improving copy quality..........................................................................................................................109
E-mailing..................................................................................................111
Getting ready to e-mail.........................................................................................................................111
Enabling the e-mail function...........................................................................................................................111
Setting up the e-mail function ........................................................................................................................112
Configuring the e-mail settings.......................................................................................................................112
Creating an e-mail shortcut...................................................................................................................112
Creating an e-mail shortcut using the Embedded Web Server.......................................................................112
Creating an e-mail shortcut using the touch screen....................................................................................... 113
E-mailing a document............................................................................................................................113
Sending an e-mail using the touch screen ......................................................................................................113
Sending an e-mail using a shortcut number ...................................................................................................113
Sending an e-mail using the address book ..................................................................................................... 114
Customizing e-mail settings...................................................................................................................114
Adding e-mail subject and message information ...........................................................................................114
Changing the output file type .........................................................................................................................115
Canceling an e-mail...............................................................................................................................115
Understanding e-mail options...............................................................................................................115
Original Size ....................................................................................................................................................115
Sides (Duplex) ................................................................................................................................................. 115
Orientation ..................................................................................................................................................... 116
Binding ............................................................................................................................................................116
E-mail Subject ................................................................................................................................................. 116
E-mail File Name ............................................................................................................................................. 116
E-mail Message ...............................................................................................................................................116
Resolution ....................................................................................................................................................... 116
Send As ...........................................................................................................................................................116
Content ...........................................................................................................................................................116
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Advanced Options...........................................................................................................................................117
Faxing......................................................................................................118
Getting the printer ready to fax............................................................................................................118
Setting up the printer to fax ...........................................................................................................................118
Choosing a fax connection..............................................................................................................................118
Connecting to an analog telephone line .........................................................................................................119
Connecting to a DSL service............................................................................................................................ 120
Connecting to a PBX or ISDN system ..............................................................................................................120
Connecting to a distinctive ring service ..........................................................................................................121
Connecting the printer and a telephone or answering machine to the same telephone line........................121
Connecting to an adapter for your country or region ....................................................................................123
Connecting to a computer with a modem ...................................................................................................... 128
Enabling the fax function................................................................................................................................129
Using the Embedded Web Server for fax setup.............................................................................................. 130
Setting the date and time ............................................................................................................................... 130
Turning daylight saving time on or off ............................................................................................................131
Sending a fax.........................................................................................................................................131
Sending a fax using the printer control panel................................................................................................. 131
Getting ready to send a fax using the computer ............................................................................................ 131
Installing a PostScript driver ........................................................................................................................... 132
Sending a fax using the computer ..................................................................................................................133
Creating shortcuts.................................................................................................................................134
Creating a fax destination shortcut using the Embedded Web Server ...........................................................134
Creating a fax destination shortcut using the touch screen ...........................................................................134
Using shortcuts and the address book..................................................................................................135
Using fax shortcuts .........................................................................................................................................135
Using the address book ......................................................................................................... .........................135
Customizing fax settings........................................................................................................................136
Changing the fax resolution............................................................................................................................136
Making a fax lighter or darker ........................................................................................................................136
Sending a fax at a scheduled time .................................................................................................................. 136
Printing an incoming fax on both sides of the paper (duplexing) ................................................................... 137
Viewing a fax log ............................................................................................................................................. 137
Blocking junk faxes.......................................................................................................................................... 137
Canceling an outgoing fax.....................................................................................................................138
Canceling a fax while the original documents are still scanning.....................................................................138
Canceling a fax after the original documents have been scanned to memory............................................... 138
Understanding fax options....................................................................................................................138
Original Size ....................................................................................................................................................138
Content ...........................................................................................................................................................138
Sides (Duplex) ................................................................................................................................................. 139
Resolution ....................................................................................................................................................... 139
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Darkness .........................................................................................................................................................139
Advanced Options...........................................................................................................................................139
Improving fax quality.............................................................................................................................140
Holding and forwarding faxes...............................................................................................................140
Holding faxes ..................................................................................................................................................140
Forwarding a fax .............................................................................................................................................141
Scanning to an FTP address......................................................................142
Scanning to an FTP address...................................................................................................................142
Scanning to an FTP address using the keypad ................................................................................................ 142
Scanning to an FTP address using a shortcut number .................................................................................... 142
Scanning to an FTP address using the address book ...................................................................................... 143
Creating shortcuts.................................................................................................................................143
Creating an FTP shortcut using the Embedded Web Server...........................................................................143
Creating an FTP shortcut using the touch screen ........................................................................................... 144
Understanding FTP options...................................................................................................................144
Original Size ....................................................................................................................................................144
Sides (Duplex) ................................................................................................................................................. 144
Orientation ..................................................................................................................................................... 144
Binding ............................................................................................................................................................144
Resolution ....................................................................................................................................................... 144
Send As ...........................................................................................................................................................145
Content ...........................................................................................................................................................145
Advanced Options...........................................................................................................................................145
Improving FTP quality............................................................................................................................146
Scanning to a computer or flash drive......................................................147
Scanning to a computer........................................................................................................................147
Understanding scan profile options......................................................................................................148
Quick Setup.....................................................................................................................................................148
Format Type.................................................................................................................................................... 148
Compression ...................................................................................................................................................148
Default Content .............................................................................................................................................. 148
Color ............................................................................................................................................................... 149
Original Size ....................................................................................................................................................149
Orientation ..................................................................................................................................................... 149
Duplex............................................................................................................................................................. 149
JPEG Quality....................................................................................................................................................149
Darkness .........................................................................................................................................................149
Resolution ....................................................................................................................................................... 149
Advanced Imaging........................................................................................................................................... 149
Scanning to a flash drive........................................................................................................................150
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Improving scan quality..........................................................................................................................150
Understanding printer menus...................................................................151
Menus list..............................................................................................................................................151
Paper menu...........................................................................................................................................152
Default Source menu ...................................................................................................................................... 152
Paper Size/Type menu .................................................................................................................................... 152
Configure MP menu ........................................................................................................................................ 155
Substitute Size menu ......................................................................................................................................155
Paper Texture menu ....................................................................................................................................... 156
Paper Weight menu ........................................................................................................................................157
Paper Loading menu .......................................................................................................................................157
Custom Types menu .......................................................................................................................................159
Custom Names menu .....................................................................................................................................159
Custom Scan Sizes menu ................................................................................................................................ 159
Universal Setup menu.....................................................................................................................................160
Reports menu........................................................................................................................................161
Network/Ports menu.............................................................................................................................162
Active NIC menu .............................................................................................................................................162
Standard Network or Network <x> menus .....................................................................................................162
SMTP Setup menu ..........................................................................................................................................164
Network Reports menu .................................................................................................................................. 165
Network Card menu........................................................................................................................................165
TCP/IP menu ...................................................................................................................................................166
IPv6 menu .......................................................................................................................................................167
Wireless menu ................................................................................................................................................168
AppleTalk menu .............................................................................................................................................. 168
NetWare menu ...............................................................................................................................................169
LexLink menu ..................................................................................................................................................169
Standard USB menu ........................................................................................................................................170
Parallel <x> menu ...........................................................................................................................................171
Serial <x> menu .............................................................................................................................................. 173
Security menu.......................................................................................................................................176
Miscellaneous menu .......................................................................................................................................176
Confidential Print menu..................................................................................................................................176
Disk Wiping menu ...........................................................................................................................................177
Security Audit Log menu ................................................................................................................................. 178
Set Date/Time menu.......................................................................................................................................179
Settings menu........................................................................................................................................180
General Settings menu ................................................................................................................................... 180
Copy Settings menu ........................................................................................................................................186
Fax Settings menu........................................................................................................................................... 192
E-mail Settings menu ......................................................................................................................................201
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FTP Settings menu ..........................................................................................................................................206
Flash Drive menu ............................................................................................................................................209
Print Settings...................................................................................................................................................214
Help menu.............................................................................................................................................225
Maintaining the printer............................................................................226
Cleaning the exterior of the printer......................................................................................................226
Cleaning the scanner glass....................................................................................................................226
Cleaning the ADF separator rollers.......................................................................................................227
Adjusting scanner registration..............................................................................................................228
Storing supplies.....................................................................................................................................229
Checking the status of supplies.............................................................................................................230
Checking the status of supplies from the printer control panel ..................................................................... 230
Checking the status of supplies from a network computer............................................................................230
Ordering supplies..................................................................................................................................231
Ordering toner cartridges ............................................................................................................................... 231
Ordering a photoconductor kit .......................................................................................................................231
Ordering ADF replacement parts.................................................................................................................... 231
Moving the printer to another location................................................................................................231
Shipping the printer..............................................................................................................................232
Administrative support............................................................................233
Using the Embedded Web Server.........................................................................................................233
Checking the device status..................................................................................................... ...............233
Setting up e-mail alerts.........................................................................................................................233
Viewing reports.....................................................................................................................................234
Restoring the factory default settings...................................................................................................234
Clearing jams............................................................................................235
Clearing jams.........................................................................................................................................235
Understanding jam messages and locations...................................................................................................235
200 and 201 paper jams .................................................................................................................................236
202 paper jam.................................................................................................................................................238
231 paper jam.................................................................................................................................................239
233 paper jam.................................................................................................................................................241
234 paper jam.................................................................................................................................................241
235 paper jam.................................................................................................................................................242
240–249 paper jams .......................................................................................................................................242
250 paper jam.................................................................................................................................................243
251 paper jam.................................................................................................................................................244
290–294 paper jams .......................................................................................................................................245
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Troubleshooting.......................................................................................249
Solving basic printer problems..............................................................................................................249
Printer control panel display is blank or displays only diamonds..........................................................249
Indicator light blinks red........................................................................................................................249
Check the display for error messages .............................................................................................................249
Make sure the fax function is set up properly ................................................................................................ 249
Understanding printer messages..........................................................................................................249
Answering .......................................................................................................................................................249
Change <src> to <x>........................................................................................................................................250
Check tray <x> connection.............................................................................................................................. 250
Close front door .............................................................................................................................................. 250
Close door or insert cartridge .........................................................................................................................250
Connect <x>bps ..............................................................................................................................................250
Disk corrupted ................................................................................................................................................ 251
Disk Full - Scan Job Canceled ..........................................................................................................................251
Fax failed.........................................................................................................................................................251
Fax memory full ..............................................................................................................................................251
Fax partition inoperative. Contact system administrator. ..............................................................................251
Fax server 'To Format' not set up. Contact system administrator.................................................................. 251
Fax Station Name not set up........................................................................................................................... 251
Fax Station Number not set up .......................................................................................................................252
Insert Tray <x> ................................................................................................................................................252
Install Tray <x> ................................................................................................................................................ 252
Invalid PIN ....................................................................................................................................................... 252
Load <src> with <x> ........................................................................................................................................252
Load manual feeder with <x> ......................................................................................................................... 253
Memory full, cannot print faxes .....................................................................................................................253
Network/Network <x> .................................................................................................................................... 253
No analog phone line connected to modem, fax is disabled.......................................................................... 253
No answer.......................................................................................................................................................253
No dial tone .................................................................................................................................................... 253
Paper Change: Load Tray<x> <paper type> ....................................................................................................253
Queued for sending ........................................................................................................................................ 253
Remove originals from the scanner ADF ........................................................................................................ 254
Remove packaging material, check <x> ..........................................................................................................254
Remove paper from standard output bin....................................................................................................... 254
Replace <x> if restarting job. ..........................................................................................................................254
Restore Held Jobs?..........................................................................................................................................254
Scan Document Too Long ...............................................................................................................................254
Scanner ADF Cover Open ................................................................................................................................254
Securely clearing disk space............................................................................................................................ 254
Serial <x>......................................................................................................................................................... 255
Set clock.......................................................................................................................................................... 255
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SMTP server not set up. Contact system administrator. ................................................................................255
Some held jobs were not restored ................................................................................................................. 255
System busy, preparing resources for job. ..................................................................................................... 255
System busy, preparing resources for job. Deleting held job(s). .................................................................... 255
Unsupported disk............................................................................................................................................255
Unsupported USB device, please remove.......................................................................................................255
Unsupported USB hub, please remove........................................................................................................... 255
USB/USB <x> ................................................................................................................................................... 255
30 Invalid refill, change toner cartridge.......................................................................................................... 256
31 Replace defective cartridge .......................................................................................................................256
32 Cartridge part number unsupported by device ......................................................................................... 256
34 Short paper ................................................................................................................................................ 256
35 Insufficient memory to support Resource Save feature ............................................................................256
37 Insufficient memory to collate job............................................................................................................. 256
37 Insufficient memory, some Held Jobs were deleted..................................................................................256
37 Insufficient memory, some held jobs will not be restored ........................................................................257
38 Memory full ............................................................................................................................................... 257
39 Complex page, some data may not have printed ...................................................................................... 257
50 PPDS font error .......................................................................................................................................... 257
51 Defective flash detected ............................................................................................................................257
52 Not enough free space in flash memory for resources..............................................................................257
53 Unformatted flash detected ......................................................................................................................258
54 Network <x> software error ......................................................................................................................258
54 Serial option <x> error ............................................................................................................................... 258
54 Standard network software error ..............................................................................................................258
55 Unsupported option in slot <x> ................................................................................................................. 258
56 Parallel port <x> disabled...........................................................................................................................259
56 Serial port <x> disabled..............................................................................................................................259
56 Standard parallel port disabled.................................................................................................................. 259
56 Standard USB port disabled .......................................................................................................................259
56 USB port <x> disabled ................................................................................................................................259
57 Configuration change, held jobs were not restored .................................................................................. 260
58 Too many trays attached ........................................................................................................................... 260
58 Too many flash options installed ...............................................................................................................260
59 Incompatible tray <x> ................................................................................................................................260
61 Remove defective disk ...............................................................................................................................260
62 Disk full ......................................................................................................................................................261
63 Unformatted disk .......................................................................................................................................261
80 Routine maintenance needed.................................................................................................................... 261
84 Replace PC Kit ............................................................................................................................................ 261
84 PC Kit life warning ......................................................................................................................................261
88 Cartridge low .............................................................................................................................................261
88.yy Cartridge nearly low..............................................................................................................................261
88.yy Replace cartridge...................................................................................................................................261
200–282.yy paper jam .................................................................................................................................... 262
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290-295.yy scanner jam.................................................................................................................................. 262
293 Replace all originals if restarting job........................................................................................................262
293.02 Flatbed Cover Open ............................................................................................................................262
294 ADF Jam ................................................................................................................................................... 262
840.01 Scanner Disabled ................................................................................................................................ 263
841-846 Scanner Service Error........................................................................................................................263
900–999 Service <message>...........................................................................................................................263
1565 Emulation error, load emulation option ................................................................................................ 263
Solving printing problems.....................................................................................................................263
Multiple-language PDFs do not print ..............................................................................................................263
Error message about reading USB drive appears ...........................................................................................264
Jobs do not print ............................................................................................................................................. 264
Confidential and other held jobs do not print ................................................................................................ 265
Job takes longer than expected to print .........................................................................................................265
Job prints from the wrong tray or on the wrong paper.................................................................................. 266
Incorrect characters print ............................................................................................................................... 266
Tray linking does not work.............................................................................................................................. 266
Large jobs do not collate................................................................................................................................. 266
Unexpected page breaks occur.......................................................................................................................267
Solving copy problems..........................................................................................................................267
Copier does not respond ................................................................................................................................ 267
Scanner unit does not close............................................................................................................................ 267
Poor copy quality ............................................................................................................................................268
Partial document or photo copies ..................................................................................................................269
Solving scanner problems.....................................................................................................................270
Checking an unresponsive scanner.................................................................................................................270
Scan was not successful.................................................................................................................................. 270
Scanning takes too long or freezes the computer ..........................................................................................270
Poor scanned image quality..................................................................................................... .......................270
Partial document or photo scans....................................................................................................................271
Cannot scan from a computer ........................................................................................................................271
Solving fax problems.............................................................................................................................272
Caller ID is not shown .....................................................................................................................................272
Cannot send or receive a fax ..........................................................................................................................272
Can send but not receive faxes.......................................................................................................................274
Can receive but not send faxes.......................................................................................................................274
Received fax has poor print quality ................................................................................................................ 275
Solving option problems........................................................................................................................275
Option does not operate correctly or quits after it is installed ...................................................................... 275
Drawers........................................................................................................................................................... 276
Flash memory card .........................................................................................................................................276
Hard disk with adapter ...................................................................................................................................276
Internal Solutions Port .................................................................................................................................... 277
Memory card .................................................................................................................................................. 277
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Solving paper feed problems.................................................................................................................277
Paper frequently jams..................................................................................................................................... 277
Paper trays......................................................................................................................................................278
Paper jam message remains after jam is cleared ...........................................................................................278
Page that jammed does not reprint after you clear the jam ..........................................................................278
Solving print quality problems..............................................................................................................279
Isolating print quality problems...................................................................................................................... 279
Blank pages ..................................................................................................................................................... 279
Characters have jagged or uneven edges .......................................................................................................280
Clipped images................................................................................................................................................280
Ghost images ..................................................................................................................................................280
Gray background............................................................................................................................................. 281
Incorrect margins............................................................................................................................................281
Paper curl........................................................................................................................................................ 282
Print irregularities ...........................................................................................................................................282
Skewed print ...................................................................................................................................................283
Solid black or white streaks ............................................................................................................................ 283
Print is too light...............................................................................................................................................284
Print is too dark ..............................................................................................................................................285
Streaked vertical lines.....................................................................................................................................286
Toner fog or background shading appears on the page ................................................................................. 287
Toner rubs off .................................................................................................................................................287
Toner specks ................................................................................................................................................... 288
Transparency print quality is poor .................................................................................................................. 288
Embedded Web Server does not open.................................................................................................288
Check the network connections .....................................................................................................................288
Check the network settings ............................................................................................................................289
Contacting Customer Support...............................................................................................................289
Notices.....................................................................................................290
Product information..............................................................................................................................290
Edition notice........................................................................................................................................290
Power consumption..............................................................................................................................292
Index........................................................................................................301
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Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium
battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Safety information
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CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
SAVE THESE INSTRUCTIONS.
Safety information
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Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Supported paper types and sizes
• Loading paper
• Selecting and storing paper and specialty media
• Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using printer software
• Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer software Windows or Mac Help—Open a printer software
Setup documentation—The setup documentation came
with the printer.
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site.
program or application, and then click Help.
Click
to view context-sensitive information.
Notes:
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
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What are you looking for? Find it here
Customer support If you have problems, then contact the place where you
purchased your printer.
Note: If you experience a problem while setting up the
printer, then see the setup documentation that came
with the printer. Setup troubleshooting information is
located in the User's Guide.
Printer configurations
Note: Printer configuration may vary depending on your printer model.
Basic model
1 Front door release button
2 Printer control panel
3 Automatic Document Feeder (ADF)
4 Standard exit bin with overhead light
5 Paper stop
6 Standard 250-sheet tray
7 Multipurpose feeder door
8 Front door
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1 System board locks
2 Locking device
3 Ethernet port
4 USB port
Note: Use this USB port to connect the printer to the computer.
5 Fax wall connection port
Note: The Fax ports are present only when a fax card is installed.
6 Fax telephone connection port
Note: The Fax ports are present only when a fax card is installed.
7 Rear door
8 Power switch
9 Printer power cord socket
10 USB peripheral port
11 Removable protective plate
Note: The protective plate is removed when internal options are installed.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
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When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them too. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 178 mm (7 in.)
2 Right side 76 mm (3 in.)
3 Rear 90 mm (3.5 in.)
4 Front 406 mm (16 in.)
5 Left side 51 mm (2 in.)
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
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• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF by way of FTP).
Note: The fax function is available on selected printer models only.
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF) Scanner glass
Use the ADF for multiple-page documents.
Use the scanner glass for single pages, s mall items (such as postcards or photos),
transparencies, photo paper, or thin media (such as magazine clippings).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The ADF can scan multiple pages, including duplex pages. If duplex settings are selected, the ADF scans both sides of
the page automatically. When using the ADF:
• Load the document into the ADF faceup, short edge first.
• Load up to 50 sheets of plain paper in the ADF input tray.
• Scan sizes from 125 x 127 mm (4.92 x 5.0 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Scan media weights from 52 to 120 g/m
2
(14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Copy books up to 25.3-mm (1-in.) thick.
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Understanding the printer control panel
Item Description
1 Display View scanning, copying, faxing, and printing options as well as status and error messages.
2 Keypad Enter numbers or symbols on the display.
3 Dial Pause
4 Back
5 Home
• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a
Dial Pause is represented by a comma (,).
• From the home screen, press to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing
In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The
default value of 1 appears if the entire number is deleted by pressing
In the Fax Destination List, press
You can also press
press of
In the E-mail Destination List, press
character is in a shortcut, then the shortcut is deleted.
Press to return to the home screen.
causes the cursor to move up one line.
to delete an entire shortcut entry. Once an entire line is deleted, another
to delete the right-most di git of a number entered manually.
to delete the character to the left of the cursor. If the
causes an error beep.
numerous times.
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Item Description
6 Start
• Press to initiate the current job indicated on the display.
• From the home screen, press to start a copy job with the default settings.
• If pressed while a job is scanning, the button has no effect.
7 Indicator light Indicates the printer status:
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
8 Stop Stops all printer activity
A list of options is offered once Stopped appears on the display.
Understanding the home screen
After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to
as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open
the menu screen; or to respond to messages.
Note: Buttons appearing on the home screen may vary depending on home screen customization settings.
Display item Description
1 Copy Opens the Copy menus
Note: From the home screen, you can also access the Copy menus by pressing a number on
the keypad.
2 E-mail Opens the E-mail menus
3 Menus Opens the menus. These menus are available only when the printer is in the Ready state.
4 FTP Opens the File Transfer Protocol (FTP) menus
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Display item Description
5 Status message bar
• Shows the current printer status such as Ready or Busy.
• Shows printer conditions such as Toner Low.
• Shows intervention messages to give instructions on what you should do so the printer can
continue processing, such as Close door.
6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.
Touch it to access the messages screen for more information on the message, including how
to clear it.
7 Tips All menus have a Tips button. Tips is a context-sensitive Help feature within the display touch
screens.
8 Fax Opens the Fax menus
Other buttons may appear on the home screen, such as:
Display item Description
Release Held Faxes If this button is shown, then there are held faxes with a scheduled hold time previously
set. To access the list of held faxes, touch this button.
Search Held Jobs Searches on any of the following items and returns search results:
• User names for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or job names
• USB container or job names for supported extensions only
Held Jobs Opens a screen containing all the held jobs
Lock Device This button appears on the screen when the printer is unlocked and Device Lockout
Personal Identification Number (PIN) has been set.
Touching this button opens a PIN entry screen. Entering the correct PIN locks the printer
control panel (touch screen and hard buttons).
Unlock Device This button appears on the screen when the printer is locked. The printer control panel
buttons and shortcuts cannot be used while it appears.
Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the
printer control panel (touch screen and hard buttons).
Using the touch-screen buttons
Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.
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Sample touch screen
Button Function
Home Returns to the home screen
Down arrow Opens an options screen
Left scroll decrease Scrolls to another value in decreasing order
Right scroll increase Scrolls to another value in increasing order
Left arrow Scrolls left
Right arrow Scrolls right
Back Navigates back to the previous screen
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Other touch-screen buttons
Button Function
Submit Saves a value as the new default setting
Down arrow Moves down to the next screen
Up arrow Moves up to the next screen
Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected.
Selected radio button This is a selected radio button. The radio button is blue to show it is selected.
Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
Fax, and Network.
The following items are available under the Print, Fax, and Network headings:
• Print job
• Copy job
• Fax
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can show only three
jobs per screen. Each job appears as a button which you can touch to access
information about the job. If more than three jobs exist in a column, then an arrow
appears enabling you to scroll through the jobs.
Continue Touch this button to accept a selection or to clear messages, and then proceed with
the job.
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Button Function
Cancel
• Cancels an action or a selection
• Cancels out of a screen and returns to the previous screen
Select Opens the next related menu or menu item
Features
Feature Description
Menu trail line:
Menus Settings Copy Settings
Number of Copies
Attendance message alert If an attendance message occurs which affects a function, such as copy or fax, then
A Menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Touch any of the underlined words to return to that menu or menu item.
The Number of Copies is not underlined since this is the current screen. If you touch
an underlined word on the Number of Copies screen before the Number of Copies
is set and saved, then the selection is not saved, and it does not become the default
setting.
a solid red exclamation point appears over the function button on the home screen,
and the red indicator light blinks.
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Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Note: Some machine models, options, or supplies may not be available. For more information, contact the place where
you purchased the printer.
Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code and Forms
– IPDS and SCS/TNe
– PrintCryption
• Printer hard disk
• Internal Solutions Ports (ISP)
– RS-232-C Serial ISP
– Parallel 1284-B ISP
– MarkNet
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP
• MarkNet N8110 V-34 Fax Card
TM
TM
N8150 802.11 b/g/n Wireless ISP
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Accessing the system board to install internal options
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
1 Loosen the screws on the back of the system board a quarter turn.
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2 Lift the front of the scanner unit to open the system board.
3 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Flash memory or firmware card connectors
2 Fax card connector
3 Internal Solutions Port or printer hard disk connector
4 Memory card connector
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Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
Note: This task requires a flathead screwdriver.
An optional memory card can be purchased separately and attached to the system board. To install the memory card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Open the memory card connector latches.
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4 Align the notches on the memory card with the ridges in the connector.
1 Notches
2 Ridges
5 Push the memory card straight into the connector until it clicks into place.
Note: After the memory card is installed, make sure the memory card connector latches return to the latched
vertical position and are secure against the card.
6 Release the system board access latch, and then close the system board door by lowering the scanner.
7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is
moved.
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Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware car d. Only one of each may be installed,
but the connectors are interchangeable.
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the card.
Note: Avoid touching any electrical components on the card.
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3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1 Plastic pins
2 Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Release the latch, and then close the system board door by lowering the scanner.
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6 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is
moved.
Installing an Internal Solutions Port
The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options.
Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
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3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To
remove the hard disk:
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
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b Remove the screws holding the printer hard disk in place.
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
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d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then
remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening.
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5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system
board.
6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
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8 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the
ISP in place. Do not tighten the thumbscrew at this time.
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Note: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
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12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information,
see “Installing a printer hard disk” on page 41.
13 Release the latch, and then close the system board door by lowering the scanner.
14 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is
moved.
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Installing a printer hard disk
The optional printer hard disk can be installed with or without an Internal Solutions Port (ISP).
Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the printer hard disk.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
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To install a printer hard disk onto the ISP:
a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk
mounting bracket to the printer hard disk, and then remove the bracket.
b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color coded.
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To install a printer hard disk directly onto the system board:
a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on
the printer hard disk until the standoffs have seated into place.
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b Attach the two provided screws to secure the printer hard disk mounting bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
4 Release the latch, and then close the system board door by lowering the scanner.
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5 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is
moved.
Installing a fax card
Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the fax card.
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3 Remove the metal cover from the fax card opening.
4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket.
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5 Insert the plug of the fax card interface cable into the receptacle of the system board.
6 Release the latch, and then close the system board door by lowering the scanner.
7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is
moved.
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Installing hardware options
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to move it safely.
Installing a 250- or 550-sheet drawer
The printer supports one optional drawer. You can install a 250- or 550-sheet drawer.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
1 Unpack the drawer, and then remove any packing material from the outside of the drawer.
2 Remove the tray from the support unit.
1 Support unit
2 Tray
3 Remove any packing material and tape from inside the tray.
4 Insert the tray into the support unit.
5 Place the drawer in the location chosen for the printer.
6 Align the printer with the drawer, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
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Attaching cables
Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable.
Be sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
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1 USB port
2 Ethernet port
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.
• Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default
settings. Once you select and save other settings from the menus, they replace the factory default settings as user
default settings. A user default setting remains in effect until you access the menu again, choose another value, and
save it. To restore the factory default settings, see “Restoring the factory default settings” on page 234.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch Menu Settings Page.
The menu settings page prints and the printer returns to the home screen.
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Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch Network Setup Page.
The network setup page prints and the printer returns to the home screen.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” then the LAN drop may not be active, the network cable may be malfunctioning, or,
if you have a wireless printer model, the wireless network may not be configured properly. Consult a system support
person for a solution, and then print another network setup page.
Setting up the printer software
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
Updating available options in the printer driver
Once the printer software and any options are installed, it may be necessary to manually add the options in the printer
driver to make them available for print jobs.
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For Windows users
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Select the printer.
Note: If the printer has a fax option, choose the appropriate printer model with the letters “PS.”
5 Right-click the printer, and then select Properties.
6 Click the Install Options tab.
7 Under Available Options, add any installed hardware options.
Note: If the printer has a fax option, select Fax, and then add it as an installed option.
8 Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1
From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Select the printer, and then click Options & Supplies.
4 Click Driver, and then add any installed hardware options.
5 Click OK.
In Mac OS X version 10.4 and earlier
1
From the Finder desktop, choose Go > Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Select the printer, and then from the Printers menu, choose Show Info.
4 From the pop-up menu, choose Installable Options.
5 Add any installed hardware options, and then click Apply Changes.
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Setting up wireless printing
Note: Wireless printing is not standard on all printer models.
Follow these steps to set up your printer
Note: Do not connect cables until instructed to do so.
1 Set up the printer hardware. For more information, see the Setup Guide.
2 Follow the instructions for your operating system:
• Windows—See “Information you will need to set up the printer on a wireless network” on page 53 and
“Installing the printer on a wireless network (Windows)” on page 54.
• Macintosh—See “Information you will need to set up the printer on a wireless network” on page 53 and
“Installing the printer on a wireless network (Macintosh)” on page 57.
Information you will need to set up the printer on a wireless network
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure
which channel to select.
• Security Method—There are three basic options for Security Method:
– WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently
in use on the network by selecting the Default WEP Transmit Key.
or
– WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
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– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X username and password
• Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and
Documentation CD.
Installing the printer on a wireless network (Windows)
Before you install the printer on a wireless network, make sure that:
• A wireless card is installed in your printer.
• Your wireless network is set up and working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer
on.
Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen.
2 From the printer control panel, select your language and country or region, and then touch Continue.
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3 Select your time zone, and then touch Continue.
4 Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue.
5 Select any additional buttons you want to display on the home screen, and then touch Continue.
6 If Fax is enabled, then type in your Fax Station name and touch Enter. For more information on fax station name
and number, see your system support person; or touch Back to go back and deselect Fax.
7 If Fax is enabled, enter the Fax station (phone) number for this printer, and then touch Continue.
8 If E-mail is enabled, type in the Primary SMTP (mail server) Gateway address, and then touch Enter. For more
information on enabling e-mail, see your system support person; or touch Back to go back and deselect E-mail.
9 If prompted, set the date and time, and then touch Continue.
10 Insert the Software and Documentation CD.
11 Click Install Printer and Software.
12 Click Agree to agree to the License Agreement.
13 Select Suggested, and then click Next.
14 Click Wireless Network Attach.
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15 Remove the label covering the USB port on the back of the printer.
16 Connect the cables in the following order:
a Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
b If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and
Documentation CD for help deciding how to connect the cables.
17 Follow the on-screen instructions to complete the software installation.
Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your
installation or if your network uses 802.1x security.
18 To allow other computers on the wireless network to use the wireless printer, follow steps 10 through 14 for each
computer.
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Installing the printer on a wireless network (Macintosh)
Before you install the printer on a wireless network, make sure that:
• A wireless card is installed in your printer.
• Your wireless network is set up and working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
Prepare to configure the printer
1 Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address
in the space provided:
MAC address: ___ ___ ___ ___ ___ ___
2 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer
on.
3 From the printer control panel, select your language and country or region, and then touch Continue.
4 Select your time zone, and then touch Continue.
5 Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue.
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6 Select any additional buttons you want to display on the home screen, and then touch Continue.
7 If Fax is enabled, type in your Fax Station name, and then touch Enter. For more information on fax station name
and number, see your system support person; or touch Back to go back and deselect Fax.
8 If Fax is enabled, enter the Fax station (phone) number for this printer, and then touch Continue.
9 If E-mail is enabled, type in the Primary SMTP (mail server) Gateway address, and then touch Enter. For more
information on enabling e-mail, see your system support person; or touch Back to go back and deselect E-mail.
10 If prompted, set the date and time, and then touch Continue.
Enter the printer information
1 Access the AirPort options.
In Mac OS X version 10.5 or later
a
From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a
From the Finder desktop, choose Go >Applications.
b From the Applications folder, double-click Internet Connect.
c From the toolbar, click AirPort.
2 From the Network pop-up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address
located on the MAC address sheet.
3 Open the Safari browser.
4 From the Bookmarks drop-down menu, select Show.
5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name.
Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple
Computer.
6 From the main page of the Embedded Web Server, navigate to the page where the wireless settings information is
stored.
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Configure the printer for wireless access
1 Type the name of your network (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode if you are using a wireless router.
3 Select the type of security you use to protect your wireless network.
4 Enter the security information necessary for the printer to join your wireless network.
5 Click Submit.
6 Open the AirPort application on your computer:
In Mac OS X version 10.5 or later
a
From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a
From the Finder desktop, choose Go >Applications.
b From the Applications folder, double-click Internet Connect.
c From the toolbar, click AirPort.
7 From the Network pop-up menu, select your wireless network.
Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and
create a printer in the Print Center or Printer Setup Utility.
1 Install a PPD file on the computer:
a Insert the Software and Documentation CD in the CD or DVD drive.
b Double-click the installer package for the printer.
c From the Welcome screen, click Continue.
d Click Continue again after viewing the Readme file.
e Click Continue after viewing the license agreement, and then click Agree to accept the terms of the agreement.
f Select a Destination, and then click Continue.
g From the Easy Install screen, click Install.
h Type the user password, and then click OK.
All necessary software is installed on the computer.
i Click Restart when installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1
From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
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4 Select the printer from the list.
5 Click Add.
In Mac OS X version 10.4
1
From the Finder desktop, choose Go >Applications.
2 Double-click the Utilities folder.
3 Double-click Printer Setup Utility or Print Center.
4 From the Printer List, choose Add.
5 Select the printer from the list.
6 Click Add.
b For AppleTalk printing:
In Mac OS X version 10.5
1
From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click AppleTalk.
5 Select the printer from the list.
6 Click Add.
In Mac OS X version 10.4
1
From the Finder desktop, choose Go >Applications.
2 Double-click the Utilities folder.
3 Double-click Print Center or Printer Setup Utility.
4 From the Printer List, choose Add.
5 Choose the Default Browser tab.
6 Click More Printers.
7 From the first pop-up menu, choose AppleTalk.
8 From the second pop-up menu, select Local AppleTalk zone.
9 Select the printer from the list.
10 Click Add.
Installing the printer on a wired network
Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber
optic network connections.
Before you install the printer on a wired network, make sure that:
• You have completed the initial setup of the printer.
• The printer is connected to your network with the appropriate type of cable.
For Windows users
1 Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
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If the CD does not launch after a minute, then do the following:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
2 Click Install Printer and Software.
3 Click Agree to agree to the License Agreement.
4 Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select
Custom and follow the on-screen instructions.
5 Select Wired Network Attach, and then click Next.
6 Select the printer manufacturer from the list.
7 Select the printer model from the list, and then click Next.
8 Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
on-screen instructions.
9 Follow the on-screen instructions to complete the installation.
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing a
network setup page” on page 51.
3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4 Install the drivers and add the printer.
a Install a PPD file on the computer:
1 Insert the Software and Documentation CD in the CD or DVD drive.
2 Double-click the installer package for the printer.
3 From the Welcome screen, click Continue.
4 Click Continue again after viewing the Readme file.
5 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
6 Select a Destination, and then click Continue.
7 From the Easy Install screen, click Install.
8 Type the user password, and then click OK.
All the necessary software is installed on the computer.
9 Click Restart when installation is complete.
b Add the printer:
• For IP printing:
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In Mac OS X version 10.5 or later
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click IP.
5 Type in the IP address of your printer in the Address field.
6 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications.
2 Double-click Utilities.
3 Double-click Printer Setup Utility or Print Center.
4 From the Printer List, click Add.
5 Click IP.
6 Type in the IP address of your printer in the Address field.
7 Click Add.
• For AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click AppleTalk.
5 Select the printer from the list.
6 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications.
2 Double-click Utilities.
3 Double-click Print Center or Printer Setup Utility.
4 From the Printer List, click Add.
5 Choose the Default Browser tab.
6 Click More Printers.
7 From the first pop-up menu, choose AppleTalk.
8 From the second pop-up menu, select Local AppleTalk zone.
9 Select the printer from the list.
10 Click Add.
Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.
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Changing port settings after installing a new network Internal
Solutions Port
When a new network Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated because the printer will be assigned a new IP address. All computers that
access the printer must be updated with this new IP address in order to print to it over the network.
Notes:
• If the printer has a static IP address that will stay the same, then you do not need to make any changes to the
computer configurations.
• If the computers are configured to print to the printer by a network name that will stay the same, instead of by IP
address, then you do not need to make any changes to the computer configurations.
• If you are adding a wireless ISP to a printer previously configured for a wired connection, then make sure the wired
network is disconnected when you configure the printer to operate wirelessly. If the wired connection remains
connected, then the wireless configuration will complete, but the wireless ISP will not be active. In the event that
the printer was configured for a wireless ISP while still attached to a wired connection, disconnect the wired
connection, turn the printer off, and then turn the printer back on again. This will enable the wireless ISP.
• Only one network connection at a time is active. If you want to switch the connection type between wired and
wireless, you must first turn the printer off, connect the cable (to switch to a wired connection) or disconnect the
cable (to switch to a wireless connection), and then turn the printer back on again.
For Windows users
1 Print a network setup page and make a note of the new IP address.
2 Click , or click Start and then click Run.
3 In the Start Search or Run box, type control printers.
4 Press Enter, or click OK.
The printer folder opens.
5 Locate the printer that has changed.
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
6 Right-click the printer.
7 Click Properties.
8 Click the Ports tab.
9 Locate the port in the list, and then select it.
10 Click Configure Port.
11 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network
setup page you printed in step 1.
12 Click OK, and then click Close.
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For Macintosh users
1 Print a network setup page and make a note of the new IP address.
2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
3 Add the printer:
• For IP printing:
In Mac OS X version 10.5 or later
a From the Apple menu, choose System Preferences.
b Click Print & Fax.
c Click +.
d Click IP.
e Type in the IP address of your printer in the Address field.
f Click Add.
In Mac OS X version 10.4 and earlier
a From the Go menu, choose Applications.
b Double-click Utilities.
c Double-click Printer Setup Utility or Print Center.
d From the Printer List, click Add.
e Click IP.
f Type in the IP address of your printer in the Address field.
g Click Add.
• For AppleTalk printing:
In Mac OS X version 10.5
a From the Apple menu, choose System Preferences.
b Click Print & Fax.
c Click +.
d Click AppleTalk.
e Select the printer from the list.
f Click Add.
In Mac OS X version 10.4 and earlier
a From the Go menu, choose Applications.
b Double-click Utilities.
c Double-click Print Center or Printer Setup Utility.
d From the Printer List, click Add.
e Choose the Default Browser tab.
f Click More Printers.
g From the first pop-up menu, choose AppleTalk.
h From the second pop-up menu, select Local AppleTalk zone.
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i Select the printer from the list.
j Click Add.
Setting up serial printing
In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing,
it is the preferred option when there is a great deal of distance between the printer and computer or when an interface
with a better transfer rate is not available.
After installing the serial port, you will need to configure the printer and the computer so they can communicate. Make
sure you have connected the serial cable to the serial port on your printer.
1 Set the parameters in the printer:
a From the printer control panel, navigate to the menu with port settings.
b Locate the submenu with serial port settings.
c Make any necessary changes to the serial settings.
d Save the new settings.
e Print a menu settings page.
2 Install the printer driver:
a Insert the Software and Documentation CD. It launches automatically.
If the CD does not launch automatically, then do the following:
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
b Click Install Printer and Software.
c Click Agree to accept the Printer Software License Agreement.
d Click Custom.
e Make sure Select Components is selected, and then click Next.
f Make sure Local is selected, and then click Next.
g Select the manufacturer of the printer from the menu.
h Select the printer model from the menu, and then click Add Printer.
i Click the + beside the printer model under Select Components.
j Make sure the correct port is available under Select Components. This is the port where the serial cable attaches
to the computer. If the correct port is not available, select the port under the Select Port menu, and then click
Add Port.
k Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding the
port.
l Make sure the box next to the selected printer model is checked.
m Select any other optional software you want to install, and then click Next.
n Click Finish to complete the printer software installation.
3 Set the COM port parameters:
After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned
to the printer driver.
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The serial parameters in the COM port must match the serial parameters you set in the printer.
a Open the Device Manager.
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc.
3 Press Enter, or click OK.
The Device Manager opens.
b Click + to expand the list of available ports.
c Select the communications port where you attached the serial cable to your computer (example: COM1).
d Click Properties.
e On the Port Settings tab, set the serial parameters to the same serial parameters in the printer.
Look for the printer settings under the serial heading on the Menu Settings page you printed earlier.
f Click OK, and then close all the windows.
g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete.
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Minimizing your printer's environmental impact
We are committed to environmental sustainability and are continually improving our printers to reduce their impact
on the environment.
Saving paper and toner
Using recycled paper
As an environmentally conscious company, we support the use of recycled office paper produced specifically for use
in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled paper
and other office papers” on page 85.
Conserving supplies
There are a number of ways you can reduce the amount of paper and toner you use when printing, copying, or receiving
faxes. You can:
Use both sides of the paper
You can control whether print appears on one or two sides of the paper for a printed document, a copy, or an incoming
fax. For more information, see:
• “Printing on both sides of the paper (duplexing)” on page 90
• “Copying on both sides of the paper (duplexing)” on page 102
• “Printing an incoming fax on both sides of the paper (duplexing)” on page 137
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple-page document onto one side of a single sheet of paper from
the Print dialog.
To copy two or four consecutive pages of a multiple-page document onto one side of a single sheet of paper, see
“Copying multiple pages onto a single sheet” on page 104.
Choose scanning
You can avoid making a paper output of a document or photograph by scanning it and then saving it to a computer
program, application, or flash drive. For more information, see:
• “Sending an e-mail using the touch screen” on page 113
• “Scanning to a computer” on page 147
• “Scanning to a flash drive” on page 150
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Check your first draft for accuracy
Before printing or making multiple copies of a document:
• Use the print preview feature, which you can select from the Print dialog or the printer display, to see what the
document will look like before you print it.
• Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 73.
Saving energy
Using Eco-Mode
Use Eco-Mode to quickly select one or more ways to reduce your printer's environmental impact.
Note: See the table for the multiple settings that change when you select an Eco-Mode setting.
Choose To
Energy Reduce energy use, especially when the printer is idle.
• Printer engine motors do not start until a job is ready to print. You may notice a short delay before the
first page is printed.
• The printer enters Power Saver mode after one minute of inactivity.
• When the printer enters Power Saver mode, the printer control panel display and the standard exit bin
lights are turned off.
• The scanner lamps are activated only when a scan job is started.
Paper
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Off Use factory default settings for all settings associated with Eco-Mode. This setting supports the performance
To select an Eco-Mode setting:
• Enable the automatic duplex feature
• Turn off print log features.
specifications for your printer.
1 On the home screen, touch .
2 Touch Settings.
3 Touch General Settings.
4 Touch Eco-Mode.
5 Touch the arrows to select a setting.
6 Touch Submit.
Submitting changes appears.
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Adjusting Power Saver
To save energy, you can decrease the number of minutes before the printer enters Power Saver mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings, and then click General Settings.
3 Click Timeouts.
4 In the Power Saver box, type in the number of minutes you want the printer to wait before it enters Power Saver
mode.
5 Click Submit.
Using the printer control panel
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Timeouts appears.
6 Touch Timeouts.
7 Touch the arrows next to Power Saver Mode to select the number of minutes you want the printer to wait
before it enters Power Saver mode.
8 Touch Submit.
9 Touch .
Adjusting the brightness of the display
To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display.
Available settings range from 20–100 . The factory default setting is 100.
Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings, and then click General Settings.
3 In the Screen Brightness box, type in the brightness percentage you want for your home screen.
4 Click Submit.
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Using the printer control panel
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Screen Brightness appears.
6 Touch the arrows to select a setting.
7 Touch Submit.
8 Touch .
Setting the standard exit bin light
To save energy, you can dim or turn off the output lighting for the standard exit bin.
Available settings are Off, Dim, and Bright.
The factory default setting for Normal/Standby Mode is Bright.
The factory default setting for Power Saver is Dim.
Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings, and then click General Settings.
3 Click Output Lighting.
4 From the Normal/Standby Mode list, select the light setting the standard exit bin will use when in Ready or Standby
mode.
5 From the Power Saver list, select the light setting the standard exit bin will use when in Power Saver mode.
Note: For more information on Power Saver mode, see “Adjusting Power Saver” on page 69.
6 Click Submit.
Using the printer control panel
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Settings, and then touch General Settings.
4 Touch the down arrow until Output Lighting appears.
5 Touch Output Lighting.
6 Touch the arrow button next to Normal/Standby Mode to select the light settings the standard exit bin will
use when in Ready or Standby mode.
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7 Touch the arrow button next to Power Saver to select the light setting the standard exit bin will use when in
Power Saver mode.
Note: For more information on Power Saver mode, see “Adjusting Power Saver” on page 69.
8 Touch Submit.
9 Touch .
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
Note: See the table for the multiple settings that change when you select a Quiet Mode setting.
Choose To
On Reduce printer noise.
• You may notice a reduction in processing speed.
• Printer engine motors do not start until a job is ready to
print. You may notice a short delay before the first page
is printed.
• Fans run at a reduced speed or are turned off.
• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer.
Off Use factory default settings. This setting supports the
performance specifications for your printer.
To select a Quiet Mode setting:
1 On the home screen, touch .
2 Touch Settings.
3 Touch General Settings.
4 Touch Quiet Mode.
5 Touch the arrows to select a setting.
6 Touch Submit.
Submitting changes appears.
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Loading paper and specialty media
This section explains how to load the trays and feeders. It also includes information about paper orientation, setting
the Paper Size and Paper Type, and linking and unlinking trays.
Setting the Paper Size and Paper Type
The Paper Size setting for the standard 250 tray and the multipurpose feeder must be set manually from the Paper size
menu. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays
that do not contain plain paper.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Paper Menu.
4 Touch Paper Size/Type.
5 Touch the arrows for the desired tray until the correct size or type setting appears.
6 Touch Submit.
7 Touch to return to the home screen.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of measure (millimeters or inches)
• Portrait Width
• Portrait Height
Note: The smallest supported Universal size is 76 x 76 mm (3 x 3 in.); the largest size is 216 x 356 mm (8.5 x 14 in.).
Specify the Universal Paper Size measurement
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Paper Menu.
4 Touch the down arrow until Universal Setup appears, and then touch Universal Setup.
5 Touch the left or right arrow to select the desired unit of measure.
6 Touch Portrait Width or Portrait Height.
7 Touch the arrows to select the desired width or height.
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8 Touch Submit to save your selection.
Submitting Selection appears, followed by the Paper menu.
9 Touch to return to the home screen.
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
• Make sure the paper lies flat in the paper tray.
• Do not remove the paper tray while the printer is printing.
• Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
• Push the paper tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per the manufacturer's recommendations.
Loading trays
1 Pull the tray completely out.
Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
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2 Squeeze and slide the guides to the correct position for the paper size you are loading.
For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper
you are loading.
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If you are loading A6-size paper:
a Squeeze and slide the length guide toward the center of the tray to the A5 size position.
b Raise the A6 backstop.
Notes:
• The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6
backstop which indicates the maximum height for loading A6-size paper. Do not try to overload the tray.
• A6-size paper cannot be loaded in the optional tray.
Note: Use the size indicators on the bottom of the tray to help position the guide.
3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.
Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load A6-size
paper to the maximum fill line; the tray holds only 150 sheets of A6-size paper.
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1 Maximum fill line
Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown.
5 Squeeze and slide the guides to lightly touch the side of the stack.
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6 Insert the tray.
7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper
Size/Type setting on the Paper menu.
Using the multipurpose feeder
You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media,
such as card stock, transparencies, and envelopes. You may also want to use the multipurpose feeder for single-page
print jobs on letterhead or on other specialty media you do not keep in a tray.
Opening the multipurpose feeder
1 Grasp the handle, and pull the multipurpose feeder door down.
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2 Grasp the raised handle, and pull the extension forward.
3 Grasp the handle, and pull the extension so it flips forward.
4 Guide the extension down gently so the multipurpose feeder is extended fully and open.
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Loading the multipurpose feeder
1 Squeeze the tab located on the right width guide, and move the guides out fully.
2 Prepare the paper or specialty media for loading.
• Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease
the paper or labels. Straighten the edges on a level surface.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to
avoid jams. Do not fold or crease envelopes.
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3 Load the paper or specialty media.
Notes:
• Do not force any paper into the multipurpose feeder. Overfilling may cause jams.
• Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters
which are located on the guides.
• Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering
the printer first. For more information on loading transparencies, see the packaging the transparencies came
in.
• Load letterhead with the logo faceup and the top edge entering the printer first.
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• Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address
are shown to illustrate the proper orientation for loading envelopes.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may severely damage the printer.
4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack.
5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose
feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.
6 From the printer control panel, set the Paper Size and Paper Type.
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Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. The Size and Type settings for all trays must be set from the Paper menu.
To set the paper type or size:
1 On the home screen, touch .
2 Touch Paper Menu.
3 Touch Paper Size/Type.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in order for MP Feeder Size or MP
Feeder Type to appear as a menu item.
4 Touch the right or left arrows to select the same size paper from all paper sources to be linked.
5 Touch the right or left arrows to select the same type paper from all paper sources to be linked.
Note: When the Size and Type settings are the same for any trays, the trays are automatically linked.
6 Touch Submit.
Submitting changes appears.
7 Touch to return to the home screen.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
• Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
• Paper Size (for example: letter, A4, statement)
Paper Size settings are not automatic; they must be set manually from the Paper Size/Type menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly
processed if an inaccurate Paper Type is selected.
Assigning a custom paper type name
Assign a custom paper type name to a tray when linking or unlinking the tray.
1 Make sure the printer is on and Ready appears.
2 From the home screen, touch .
3 Touch Paper Menu.
4 Touch Paper Size/Type.
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5 Touch the paper type arrows for the desired tray until the correct custom type appears.
6 Touch the tray number or MP Feeder Type.
7 Touch Submit.
Changing a Custom Type <x> name
You can use the Embedded Web Server or MarkVision ProfessionalTM to define a name other than Custom Type <x>
for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the
new name instead of Custom Type <x>.
To change a Custom Type <x> name from the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 Under Default Settings, click Paper Menu.
4 Click Custom Names.
5 Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size/Type menus.
6 Click Submit.
7 Click Custom Types.
Custom Types appears, followed by your custom name.
8 Select a Paper Type setting from the list next to your custom name.
9 Click Submit.
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Paper and specialty media guidelines
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the
paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60–176 g/m2 (16–47 lb bond) grain long. Paper lighter than
60 g/m
bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m
paper.
Curl
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb
2
(24 lb) or heavier
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is
too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
2
For 60–176 g/m
short is recommended.
(16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain
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Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers” on
page 85.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
• Multiple-part forms or documents
2
(16 lb)
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Using recycled paper and other office papers
Recycled office paper produced specifically for use in laser (electrophotographic) printers may be used in your printer.
However, no blanket statement can be made that all recycled paper will feed well.
Generally, the following property guidelines apply to recycled paper.
• Low moisture content (4–5%)
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• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser
printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
2
weight paper.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24 °C (65 to 75°F) with relative hum idity between
40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
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Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, configure a Universal Paper Size.
Paper sizes supported by the printer
Paper size Dimensions Standard
250-sheet tray
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5 148 x 210 mm
(5.8 x 8.3 in.)
A6
1
105 x 148 mm
(4.1 x 5.8 in.)
JIS B5 182 x 257 mm
(7.2 x 10.1 in.)
Letter 216 x 279 mm
(8.5 x 11 in.)
Legal 216 x 356 mm
(8.5 x 14 in.)
Executive 184 x 267 mm
(7.3 x 10.5 in.)
Oficio (Mexico) 216 x 340 mm
(8.5 x 13.4 in.)
Folio 216 x 330 mm
(8.5 x 13 in.)
Optional 250- or
550-sheet tray
Multipurpose
feeder
X X
Duplex path
X
X
X
Statement 140 x 216 mm
X
(5.5 x 8.5 in.)
Universal
2
76.2 x 127 mm
3
X
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
7 3/4 Envelope
(Monarch)
9 Envelope 98 x 225 mm
98 x 191 mm
(3.9 x 7.5 in.)
X X X
X X X
(3.9 x 8.9 in.)
10 Envelope 105 x 241 mm
X X X
(4.1 x 9.5 in.)
1
A6 is supported only for grain long papers.
2
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 72.
3
Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
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Paper size Dimensions Standard
250-sheet tray
Optional 250- or
550-sheet tray
Multipurpose
feeder
Duplex path
DL Envelope 110 x 220 mm
X X X
(4.3 x 8.7 in.)
C5 Envelope 162 x 229 mm
X X X
(6.4 x 9 in.)
B5 Envelope 176 x 250 mm
X X X
(6.9 x 9.8 in.)
Other Envelope 229 x 356 mm
X X X
(9 x 14 in.)
1
A6 is supported only for grain long papers.
2
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 72.
3
Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
Paper types and weights supported by the printer
The printer engine and the duplex path support 60 –90 g/m2 (16–24 lb ) paper weights. The multipurpose feeder supports
60–163 g/m
Paper type Standard
2
(16–43 lb) paper weights.
250-sheet tray
Optional 250- or
550-sheet tray
Multipurpose
feeder
Manual feeder Duplex path
Paper
• Plain
• Light
• Heavy
• Rough/Cotton
• Recycled
• Custom
Bond
Letterhead
Preprinted
Colored Paper
Card stock
Glossy paper X X X X X
Paper labels
1
Transparencies
1
Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more
than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
X
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Paper type Standard
250-sheet tray
2
Envelopes (smooth)
1
Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more
X X X
Optional 250- or
550-sheet tray
Multipurpose
feeder
Manual feeder Duplex path
than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
Paper capacities
The capacities of the trays and the multipurpose feeder are based on 75 g/m2 (20 lb) paper.
Load up to Notes
Tray 1
250 sheets of paper
150 sheets of A6-size paper
50 paper labels
50 transparencies
Tray 2
250 or 550 sheets of paper
50 paper labels
Multipurpose feeder
50 sheets of paper
15 paper labels
10 transparencies
10 sheets of card stock
7 envelopes
Note: Vinyl, pharmacy, or dual-sided labels are not supported. Use
paper labels only. Single-sided paper labels designed for laser
printers are supported for occasional use. It is recommended to
print no more than 20 pages of paper labels per month.
Note: Only one optional drawer may be installed on the printer at
a time. The maximum amount of paper that can be loaded depends
on whether you have an optional 250- or 550-sheet tray.
Note: Feed paper into the multipurpose feeder only to the point
where its leading edge can contact the paper guides. Do not force
the paper into the feeder.
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Printing
Printing a document
1 Load paper into a tray or feeder.
2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
3 Do one of the following:
For Windows users
a With a document open, click File Print.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop-up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or select
the appropriate tray or feeder.
3 Click Print.
Printing on both sides of the paper (duplexing)
In order to save paper, you can print a multiple-page document on both sides of the paper.
1 On the home screen, touch Menus, and then touch Settings.
2 Touch the down arrows until Print Settings appears.
3 Touch Print Settings.
4 Touch Finishing Menu.
5 Touch the Sides (Duplex) arrows until 2 sided appears.
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6 Touch Submit.
Submitting changes appears.
7 Touch to return to the home screen.
Printing on specialty media
Tips on using letterhead
• Use letterhead designed specifically for laser printers.
• Print samples on the letterhead being considered for use before buying large quantities.
• Before loading letterhead, fan the stack to prevent sheets from sticking together.
• Page orientation is important when printing on letterhead. For information on how to load letterhead, see:
– “Loading trays” on page 73
– “Using the multipurpose feeder” on page 77
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 230°C (446°F) without melting, discoloring, offsetting, or
releasing hazardous emissions.
• Use transparencies that are 138–146 g/m
2
(37–39 lb. bond) in weight.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
Note: Envelopes can be printed at a temperature up to 220°C (428°F) if Envelope Weight is set to Heavy and
Envelope Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printer control
panel Paper menu.
• For the best performance, use envelopes made from 90 g/m
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed 90 g/m
(24 lb bond) weight.
• Use only new envelopes.
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
2
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• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to Heavy.
Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
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When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing confidential and other held jobs
Holding jobs in the printer
When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start
the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held
jobs.
Note: Confidential, Verif y, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process
additional held jobs.
Job type Description
Confidential When you send a Confidential print job to the printer, you must create a PIN from
the computer. The PIN must be four digits using the numbers 0–9. The job is held
in printer memory until you enter the PIN from the printer control panel and
choose to print or delete the job.
Verify When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see
if it is satisfactory before printing the remaining copies. Once all copies are printed,
the job is automatically deleted from printer memory.
Reserve When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory
until you delete it from the Held Jobs menu.
Repeat When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You can
print additional copies as long as the job remains stored in memory.
Other types of held jobs include:
• Profiles from various sources
• Forms from a kiosk
• Bookmarks
• Jobs not printed, which are called parked jobs
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Printing confidential and other held jobs from Windows
Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve
jobs continue to be held in the printer until you choose to delete them.
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Other Options, and then click Print and Hold.
4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a four-digit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 On the home screen, touch Held jobs.
7 Touch your user name.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down
arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
8 Touch Confidential Jobs.
9 Enter your PIN.
10 Touch Done.
11 Touch the job you want to print.
12 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.
Printing confidential and other held jobs from a Macintosh computer
Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve
jobs continue to be held in the printer until you choose to delete them.
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop-up menu, choose Job Routing.
3 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a four-digit PIN.
4 Click OK or Print, and then go to the printer to release the job.
5 On the home screen, touch Held jobs.
6 Touch your user name.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down
arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
7 Touch Confidential Jobs.
8 Enter your PIN.
9 Touch the job you want to print.
10 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.
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Printing from a flash drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types
include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
• Lexar FireFly (512 MB or 1GB)
• SanDisk Cruizer Micro (512 MB or 1 GB)
• Sony (512 MB or 1GB)
Many flash drives are tested and approved for use with the printer.
Notes:
• Hi-Speed flash drives must support the USB 2.0 specification, specifically supporting the High Speed mode.
• USB devices must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New
Technology File System) or any other file system are not supported.
• Before printing an encrypted .pdf file, you will be prompted to enter the file password from the printer control
panel.
• You cannot print files for which you do not have printing permissions.
• Some USB drives and USB hubs are not supported.
To print from a flash drive:
1 Make sure the printer is on and Ready appears.
2 Insert a flash drive into the USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
• If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the
current job is completed, touch the USB icon to print documents from the flash drive.
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3 Touch the document you want to print.
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4 Touch the arrows if you want to increase the number of printed copies.
5 Touch Print.
Note: Do not remove the flash drive from the USB port until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, but you still want to print files
from the flash drive, then go to the home screen, touch the USB icon, and print the files.
Printing information pages
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch the down arrow until Print Fonts appears.
5 Touch Print Fonts.
6 Touch PCL Fonts or PostScript Fonts.
A font sample list prints.
7 Touch to return to the home screen.
Printing a directory list
A directory list shows the resources stored in flash memory or on the printer hard disk.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch the down arrow until Print Directory appears.
5 Touch Print Directory.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
2 Hold down and while turning the printer on.
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3 Release the buttons when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears.
4 Touch the down arrow until Print Quality Pages appears.
5 Touch Print Quality Pages.
The print quality test pages print.
6 Touch Back.
7 Touch Exit Config menu.
Canceling a print job
Canceling a print job from the printer control panel
1 Touch Cancel Jobs on the touch screen, or press on the keypad.
2 Touch the job you want to cancel.
3 Touch Delete Selected Jobs.
Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Double-click the printer icon.
5 Select the job to cancel.
6 From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
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For Macintosh users
In Mac OS X version 10.5 or later:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3 Double-click the printer icon.
4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
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Copying
ADF Scanner glass
Use the ADF for multiple-page documents. Use the scanner glass for singl e pages, small items (such as postcards or photos),
transparencies, photo paper, or thin media (such as magazine clippings).
Making copies
Making a quick copy
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press .
4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen.
Copying using the ADF
1 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 Adjust the paper guides.
3 On the home screen, touch Copy, or use the keypad to enter the number of copies.
The copy screen appears.
4 Change the copy settings as needed.
5 Touch Copy It.
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Copying using the scanner glass
1 Place an original document facedown on the scanner glass in the upper left corner.
2 On the home screen, touch Copy, or use the keypad to enter the number of copies.
The copy screen appears.
3 Change the copy settings as needed.
4 Touch Copy It.
5 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next
Page.
6 Touch Finish the Job to return to the home screen.
Copying photos
1 Place a photo facedown on the scanner glass in the upper left corner.
2 On the home screen, touch Copy.
3 Touch the Content arrows until Photograph appears.
4 Touch Copy It.
5 Touch Scan the Next Page or Finish the Job.
Copying on specialty media
Making transparencies
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place
transparencies in the multipurpose feeder.
6 Touch the desired size of the transparencies, and then touch Continue.
7 Touch the arrows until Transparency appears.
8 Touch Transparency, and then touch Continue.
9 Touch Copy It.
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