Ricoh MV310E User Manual

MV31 OE Multi-Function Fax

Faxing

copying

/i-LStU//CltiOll

Adding paper

Adding toner

Finding parts

Troubleshooting

Read the safety instructions on page i to iv

and keys page 7 18

page 1

page 63

page 135

page 80

page 86

page 99

Operator’s Manual

Optional equipment

FAX EXPANSION CARD TYPE 10

A 1 -Mbyte memory card can be added.

FAX EXPANSION CARD TYPE 20

A 2-Mbyte memory card can be added.

FAX EXPANSION CARD TYPE 40

A 4-Mbyte memory card can be added.

PC Printer Interface Kit (PRINTER INTERFACE TYPE 200)

This allows you to use the machine as a laser printer for an IBM’ or compatible personal computer.

Telephone Handset (HANDSET TYPE 100)

This permits voice communication (over the PSTN).

PAPER CASSETTE TYPE 100

This gives this machine additional 100 sheet paper capacity with single sheet bypass.

EXTRA PAPER FEED UNITS

Paper feed units can be added to the base machine:

PAPER FEED UNIT TYPE 140s II

COUNTER TYPE 100 PC-FAX EXPANDER TYPE 100

This allows use of this machine as a scanner, PC Fax. ‘Copyright Notice

IBM is a registered trademark of International Business Machines

Corporation.

WARNING This equipment has been tested and found to comply with the Isnits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limns are designed to provide reasonabk protectton against harmful interference when the equipment is operated in a commercial environment. This equipmenl generates, uses. and can radiate radio frequency energy and, if not installed and used in accordance with the inStructioF manual. may cause harmful interference to radic communications. Operation of this equipment 8n a residentra, area is likely to cause harmful interference I” which case ths user will be required to correct the interference at his own

expense.

CiWtiOll Use of control or adjustments or performance of procedures other than those SDeCliied herein rnav result in hazardous

radiation exposure

Shielded interconnect cables must be employed with this equipment to ensure compliance wth the pertinent RF

emission limits oovemno thls device.

This equipment is consldered a CDRH Class 1 laser dewce safe for office/EDP use. The machine contains a 5.milliwatt

(or IndIrect reflected) eye contact with the laser beam ma) cause serious eye damage. Safety precautws and interlock mechanwns have been designed to prevent any possiblf

laser beam exposure to Vie operator.

Laser safety The Center for Devices and Radiological Health (CDRH) prohibits Vie repair of laser-based optical units m the field. The optrcal housmg unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is

replaceable in the field by a qualified Customer Engineer. The

laser chassis is not repairable m the field. Customer engineers

are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is requrred.

In accordance with IS0 7001. this machine uses the following symbols for the main switch:

I means POWER ON

0 means POWER OFF

WARNING

Thts symbol IS attached lo some components to alert the user not to touch them because they may be very hot.

This symbol is intended to alert the user to the presence of Important operating and maintenance (servicing) instructions in the literature

accompanying the machine.

Notice about the Telephone Consumer Protection Act (Valid in USA only). The Telephone Consumer Prorectum Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly

contains in a margin at the top or bottom of each transmitted

(other individual sending the message and the telephbne(

number of the sending machine or such business. other entity

or individual. This informatlon is transmitted with your document by the nl (Transmit Terminal Identification) feature.

In order for you to meet the requirement. your machine must be programmed by following the instructions in the accompanying Operakion Manual. In particular, please refer to Appendix A: Installation. Also refer to the TTI (Transmit Terminal Identification(programming procedure to enter the business identification and telephone number of the terminal or business. Do not forget to set the date and time.

Thank YOU.

[ENERGY SAVING INFORMATION

As an Energy Star Partner, we have determined that this fax model meCs Energy Star guidelines for energy efficiency.

This product was designed to reduce the environmenta impact associated with fax equipment. This is accomplishes

by means of energy saving features such as Low Powe

(saving energy) mode and Night Timer. Please see applicablr

sections of operating manual for details.

SAFETY

Important Safety Instructions

All safety messages in the main text of this manual are labeled WARNING or CAUTION. These mean the following:

WARNING: Important information to alert you to a situation that might cause

serious injury and damage to your property if instructions are not followed properly.

CAUTION: Important information that tells how to prevent damage to your

equipment or how to avoid a situation that might cause minor injury.

In addition to the warnings and cautions included in the text of this manual, please read and observe the following safety instructions.

Read all of these instructions.

Save these instructions for later use. Follow all warnings and cautions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.

Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product or injuring the user.

Slots and openings in the cabinet and the back or bottom are provided

for ventilation; to ensure reliable operation of the product and to protect

it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installation unless proper ventilation is provided. This product should be operated from the type of power source

indicated on the marking label. If you are not sure of the type of power available, consult an authorized sales person or your local power company. This product is equipped with a 3-wire grounding type plug, a plug having a

third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding type plug. (This does not apply in countries in which the 2-wire, non-grounded type of plug is used.)

SAFETY When to Call Your Service Representative

10. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.

11. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on

the product.

13. Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

When to Call Your Service Representative

WARNING: Do not attempt any maintenance or troubleshooting other than

that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

When the power cord or plug is damaged or frayed.

A. B.

If liquid has been spilled into the product. If the product has been exposed to rain or water.

c. D.

If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. If the product has been dropped or the cabinet has been damaged.

E. F.

If the product exhibits a distinct change in performance, indicating a need for service.

Power and Grounding

SAFETY

Power and Grounding

Power Supply

Power requirements: 115 V, 60 Hz

Insert the power plug securely into the wall socket.

Make sure that the wall outlet is near the machine and readily

accessible.

Do not connect other equipment to the same socket.

Do not step on or set anything on the power cord.

Do not connect other equipment to the same extension cord.

Be sure that the power cord is not in a position where it would trip someone.

8. The wall outlet must be easily accessible.

Grounding

Ground the machine and the lightning protection circuit in accordance with regulations. Do not ground to gas or water pipes, or to a telephone ground plug. Proper grounding is to the ground terminal of the power outlet. Be sure that the ground terminal of the power outlet is properly grounded.

The lightning protection circuit for the machine requires the machine to be properly grounded. If proper grounding is provided, about 90% of lightning damage can be prevented. For safety, be sure to connect the machine to a three-prong grounded outlet.

Cold Weather Power-up

Avoid raising the room temperature abruptly when it is below 57”F, or condensation may form inside the machine.

Raise the room temperature to 68°F at less than 18°F per hour.

2. Wait for 30 to 60 minutes.

3. Turn the power on.

4. Do not use the machine near a humidifier.

. . . III

SAFETY

Thunderstorms

With proper grounding, about 90% of lightning damage can be prevented. However, if possible, during severe electric storms turn the power switch off and disconnect the power cord and telephone line cord.

Caution:

All fax messages stored in the memory may be erased if power is switched off for more than an hour.

GENERAL

1. Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual.

2. Do not make modifications or replacements other than those mentioned in this manual.

3. When not using the machine for a long period, disconnect the power cord.

Ozone

The machine generates ozone during operation, Normally, the ozone level is safe for operators. However, during a long copy run or while printing a long message, ozone odor may appear; in such a case, ventilate the room.

Symbols & Conventions Used In This Manual

Documents:

Prints:

A document is anything you put on the feed table of your machine (or on the exposure glass) whether your are faxing it

or copying it.

A print is anything that comes out of the machine: a fax message you received, a copy you made, or a printout from your computer.

Procedures:

This is a step in a procedure.

Procedures are described step by step. Perform them in order. When you see an LCD display, it always shows what comes after performing the step it accompanies. Other illustrations accompanying steps help you find the right key or handle, or show you how to perform the step.

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THE L.CT! D ISFL.A’:‘.

TABLE OF CONTENTS

SAFETY..

FAXING

..........................................................................................

Important Safety Instructions ............................................................................ i

When to Call Your Service Representative..

Power and Grounding

Cold Weather Power-up.. .................................................................................. iii

Thunderstorms.. ................................................................................................ iv

Symbols & Conventions Used In This Manual ................................................. iv

What Does a Fax Machine Do?. ....................................................................... viii

Telephone Line Problems Affect Fax Communication.. .................................... viii

......................................................................................

.....................................................

........................................................................................... 1

Recommended TvDes of Document

Page Condition Do not place damaged pages in the automatic document feeder.

FOLDED, TORN, DR

PATCHD TDGETHR

TOGETHER

Originals that contain the following materials should not be placed in the document feeder. Place them directly on the exposure glass.

FAXING

Crayon

Clips -

Note: Copies made with a copier that uses silicone oil may cause a misfeed.

To avoid this, do not scan such copies until five or ten minutes after

copying.

Paint

Vinyl Coated

Paper

Charcoal,

Soft Pencil

Waxed Paper

Glue

( Carbon Paper

1 ‘hermal Paper 1

.-\“I

,.& ’

Silicone Oil

FAXING

How to Set the Document

Setting the document in the Auto Document Feeder (ADF)

Carefully place the document face up into the auto document feeder. Then adjust the guides to fit the width of the document.

Make sure that the display

changes as shown.

Note:Do not feed in more than 30 pages.

Do not stack documents in the feeder so that they exceed the load limit marker.

Setting the document to the exposure glass

Lift up the top cover (make sure

you raise it by at lease 35”, or

halfway) and place the first page of your document face down on the exposure glass. Then lower the top cover.

The display will change as shown.

Memory Transmission and Immediate Transmission

FAXING

Memory Transmission and Immediate Transmission

There are two ways to send a fax message.

a Immediate Transmission a Memory Transmission

Immediate Transmission

Immediate Transmission is convenient when: a You wish to send a message immediately IJ You wish to quickly check whether you have successfully connected with the

other party 0 Your machine’s memory is getting full The machine dials immediately after you press Start (or at the specified later

time, if you used a time-delay feature like Send Later). The message is scanned and transmitted page by page without being stored in memory.

Memory Transmission

Memory Transmission is convenient because: 0 Fax messages can be scanned much more quickly (you can take your

document away from the fax machine without waiting too long). 0 While your fax message is being sent, another user can operate the machine

(people will not have to wait by the fax machine too long).

0 You can send the same message to more than one place with the same

operation.

After you press Start, the machine doesn’t dial until all the pages of your fax

message have been stored in the memory.

The default mode of this machine is Memory Transmission, so the procedures

described in this manual will be based on the assumption that you are using Memory Transmission. Immediate Transmission is described in a separate section.

FAXING

Memory Transmission

Sending a Message with fhe Auto Document Feeder

If at any time you want to completely start over, just remove the document, then

open and close the top cover.

Memory Transmission and Immediate Transmission

Caution:

Remove any document left in the tray or on the exposure glass.

The FAX indicator must be lit.

Press the Fax/ Copy key if it is not lit.

Make sure that the machine is in standby mode for faxing. The dis-

play should look like this:

If your document gets stuck while it is being processed, press the Stop key, and turn to page 101 for instructions on how to safely remove the original.

If the display isn’t as above,

press the Clear Modes key to clear any previously programmed destinations.

Fan your document stack (at most 30 pages) to make sure all pages are loose, then square it.

All pages in your document must be one-sided and be of the same size.

Memorv Transmission and Immediate Transmission

Insert the document face up in

the feeder and adjust the guides to fit the width of the document.

Note: Set the pages with the first page at the top of the stack.

Do not stack documents in the feeder so that they exceed the load limit marker.

Note: You can dial before you set the document. Place the document after you dial the number and go to step 8.

Make sure that the display

changes as shown.

If the memory indicator is not lit,

press the Memory key.

FAXING

Dial the number in one of the following ways.

a) Ten Key Pad

If you want to erase a digit of the phone number, press the Clear key.

If you want to erase the entire number, press the No key.

1 b) Quick Dial I

fi: Only if the telephone handset is installed.

c) Speed Dial

I I

Id) Handset fi

FAXING

Memory Transmission and Immediate Transmission

Press the Start key and wait. The machine will dial the destination’s number.

If you like to cancel the transmission, press the Stop key during

communication.

Then press Yes to cancel the transmission.

If the other party’s line is busy,

your machine will dial again. If the other party’s fax machine

answers, both machines will con-

READY

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nect and yours will send the message.

Tip: If your line goes through a local switchboard ( a PBX) remember to

dial the exit code. Press the Pause key immediately after the code. If the number includes a country code, press the Pause key after the country code, then dial the rest of the number.

Memory Transmission and Immediate Transmission

Sending a Message with the Exposure Glass

, 1

FAXING

Remove any document left in the auto de

exposure glass.

Make sure that the machine is in standby mode. The display should look like this:

Lift up the top cover and place

the first page of your document face down on the exposure glass,

as shown in the diagram. Then lower the top cover.

Note: You can dial before you set

the document. Place the document after you dial the number and go to step 6. The display will change as shown.

timent feeder or on the

If the memory indicator is not lit,

press the Memory key.

FAXING

Memory Transmission and Immediate Transmission

Dial the number in one of the following ways.

a) Ten Key Pad b) Quick Dial c) Speed Dial

d) Handset 12

p@& hm;g ymfmg g

$: Only if the telephone handset is installed.

If you want to erase a digit of the phone number, press the Clear key. If you want to erase the entire number, press the No key.

Press Start key

If the document size cannot be detected, the right display appears. Select the scanning area by 4 and ) key. Then press Start.

The machine scans and stores your page. After the page has

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NE3::T F’AGE THEN :?TliRT

been stored, the display appears

as shown on the right

The machine is asking you to

place the next page on the expo-

sure glass.

Indicators shows how much time you have left to place the next page on

the exposure glass and press Start key.

You have60seconds.

If you do not place a page on the exposure glass and press Start key

within the remaining time, the machine will start to dial.

Memory Transmission and Immediate Transmission

Either;

Place the next page on the exposure glass if any and press Start. And

repeat the step 6 for replacing the page.

If you have no more pages, press Yes.

; The machine dials, and the line to the other party is connected.

On the display, the identification of the other party will appear.

I After sending the message, the machine hangs up automatically.

FAXING

Immediate Transmission

Remove any document left in the auto document feeder or on the exposure glass.

The FAX indicator must be lit.

Press the Fax/ Copy key if it is

not lit.

Make sure that the machine is in standby mode. The display should look like this:

Press Memory key.

The Memory indicator should go out.

Memory Transmission and Immediate Transmission

Either:

Place the first page of the document on the exposure glass.

Place the entire document face up into the feeder. (No more than 30 pages. Make sure that the display changes as shown.

How to set document see page 4.

Note: You can dial before you set

the document. Place the docu-

ment after you dial the number and go to step 6.

Dial. (See page 7 for how to dial.)

Memory Transmission and Immediate Transmission

FAXING

Press Start key

The machine dials and the line to the other party is connected. The

number that you dialed and the other party’s RTI or CSI is displayed. (RTI, CSI: see page 146.)

Placing the document on the exposure glass After a page has been sent, the machine asks you to place the next page on the exposure glass. The indicator shows how much time you have left to place the next page on the feeder and press Start key.

For Immediate Transmission, you have 15 seconds. If you do not place a page on the exposure glass and press Start within the remaining time, the machine will disconnect the line.

Either: Wait until the following message appears. Then, place the next page on the exposure glass and press Start.

-j-111 ::;ENE!-.‘?;/ OPT I ON b

or The page will be scanned and sent out. When you have get the last

page, press Yes.

The machine will disconnect the line and return to standby mode.

FAXING

Receiving Calls & Fax Messages(Faxes/Phone Calls)

Your fax machine can treat all incoming calls as fax messages or as voice calls.

To use your phone line only for fax messages, set your machine to Auto Receive. It will accept fax messages automatically. To give priority to phone calls, set your machine to Manual Receive (handset option or a telephone needed) .

If you set your machine to Manual Receive you have to be by the machine when a fax message comes in (see below). To use an answering machine on

the same line, set your fax machine to Manual Receive.

Press the Receive key to choose how your machine accepts messages.

Accepting Fax Messages Automatically

This mode is selected when the Auto Receive indicator is lit.

The machine automatically starts to receive the message.

Receiving Calls & Fax Messages(Faxes/Phone Calls) FAXING

Accepting Fax Messages Manually(Handset or Phone Needed)

To enable this feature, the Manual Receive indicator should be lit. If it isn’t, press the Receive key.

Answer the call with the handset. If you hear a voice from the other end, speak in reply. If you hear a tone every few seconds, a fax message is coming in.

Note: Remove any documents left in the feeder before you press Start.

If the person at the other end wishes to send you a fax message, press the Start key and hang up the handset. Your fax machine will accept the message. The Communicating indicator lights.

FAXING (Substitute Reception)

Printing a Message Received & Stored

Printing a Message Received 81 Stored (Substitute Reception)

Caution: If the machine is turned off for more than an hour, messages

stored in memory will be lost. If this happens, the machine will print out a report (once it can) telling you which messages were lost. Contact the senders to have them send you the message again.

If the Receive File indicator is lit, a message was stored in memory using substitute reception. It was not printed, maybe because the machine is

jammed or out of supplies, or the night timer has turned the heater off.

Night Timer: Press the Energy Saver key to print messages received while

the night timer (page 57) has turned the heater off. Otherwise, check if any of the following indicators are lit. and follow instructions.

I&I Your fax machine is out of paper. Add paper: see page 80.

13 Your fax machine is out of toner. Change the toner cassette: page 86.

Or The Check Display indicator is lit.

There might be a paper jam (see

page 102) or an open cover.

As soon as the machine is back in working condition, messages stored in memory will be printed. The Receive File indicator will turn off and the messages will be erased from memory.

If a message comes in while you are copying, the fax machine will store the message in memory and the Receive File indicator will light. The message will

be printed as soon as copying is done.

To turn substitute reception off or back on, set bit 0 of user parameter switch 05. See page 124.

-Messtip appecrrs here-

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+ 148 hidden pages

Ricoh MV310E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual