Ricoh MP C2011 User Manual
For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Copy
Getting Started
What You Can Do with This Machine
User Guide
TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................5
Symbols Used in the Manuals.......................................................................................................................5
Model-Specific Information............................................................................................................................... 6
Names of Major Features..................................................................................................................................7
1. What You Can Do with This Machine
Reducing my Costs............................................................................................................................................. 9
Converting Documents to Electronic Formats Easily......................................................................................10
Registering Destinations...................................................................................................................................11
Operating the Machine More Effectively...................................................................................................... 12
Customizing the [Home] Screen..................................................................................................................... 13
Making Copies Using Various Functions........................................................................................................14
Printing Data Using Various Functions............................................................................................................15
Utilizing Stored Documents............................................................................................................................. 16
Using the Scanner in a Network Environment............................................................................................... 17
Preventing Information Leakage (Security Functions)....................................................................................18
Centrally Controlling Scan Conditions and Distribution............................................................................... 19
Monitoring and Setting the Machine Using a Computer..............................................................................20
Preventing Unauthorized Copying................................................................................................................. 21
2. Getting Started
Guide to Names and Functions of Components............................................................................................23
Guide to Components (mainly Europe)................................................................................. 23
Guide to Components (mainly Asia)......................................................................................26
Guide to Functions of the Machine's Options................................................................................................30
Guide to Functions of the Machine's External Options (mainly Europe)............................ 30
Guide to Functions of the Machine's External Options (mainly Asia)................................. 31
Guide to the Names and Functions of the Machine's Control Panel........................................................... 32
Changing the Display Language.................................................................................................................... 35
How to Use the [Home] Screen...................................................................................................................... 36
Adding Icons to the [Home] Screen........................................................................................................... 37
Registering Functions in a Program.................................................................................................................41
Example of Programs...................................................................................................................................43
Turning On/Off the Power..............................................................................................................................46
Turning On the Main Power........................................................................................................................46
1
Turning Off the Main Power........................................................................................................................46
When the Authentication Screen is Displayed...............................................................................................47
User Code Authentication Using the Control Panel.................................................................................. 47
Logging In Using the Control Panel............................................................................................................47
Logging Out Using the Control Panel.........................................................................................................48
Placing Originals..............................................................................................................................................49
Placing Originals on the Exposure Glass (mainly Europe).................................................. 49
Placing Originals on the Exposure Glass (mainly Asia)....................................................... 49
Placing Originals in the Auto Document Feeder....................................................................................... 50
3. Copy
Basic Procedure................................................................................................................................................53
Auto Reduce / Enlarge....................................................................................................................................55
Duplex Copying............................................................................................................................................... 57
Specifying the Original and Copy Orientation.........................................................................................59
Combined Copying......................................................................................................................................... 61
One-Sided Combine................................................................................................................................... 62
Two-Sided Combine....................................................................................................................................63
Copying onto Custom Size Paper from the Bypass Tray.............................................................................. 66
Copying onto Envelopes................................................................................................................................. 67
Copying onto Envelopes from the Bypass Tray.........................................................................................67
Copying onto Envelopes from the Paper Tray...........................................................................................68
Sort.................................................................................................................................................................... 69
Changing the Number of Sets.................................................................................................................... 70
Storing Data in the Document Server............................................................................................................. 72
4. Print
Quick Install...................................................................................................................................................... 73
Displaying the Printer Driver Properties.......................................................................................................... 74
Standard Printing..............................................................................................................................................75
When Using the PCL 6 Printer Driver..........................................................................................................75
Printing on Both Sides of Sheets......................................................................................................................76
When Using the PCL 6 Printer Driver..........................................................................................................76
Types of 2 sided Printing............................................................................................................................. 76
Combining Multiple Pages into Single Page..................................................................................................77
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When Using the PCL 6 Printer Driver..........................................................................................................77
Types of Combine Printing.......................................................................................................................... 77
Printing on Envelopes.......................................................................................................................................79
Configuring Envelope Settings Using the Control Panel...........................................................................79
Printing on Envelopes Using the Printer Driver...........................................................................................79
Saving and Printing Using the Document Server........................................................................................... 81
Storing Documents in Document Server.....................................................................................................81
Managing Documents Stored in Document Server...................................................................................82
5. Scan
Basic Procedure When Using Scan to Folder................................................................................................83
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information.....
.......................................................................................................................................................................84
Registering an SMB Folder......................................................................................................................... 86
Deleting an SMB Registered Folder........................................................................................................... 89
Entering the Path to the Destination Manually...........................................................................................90
Basic Procedure for Sending Scan Files by E-mail........................................................................................91
Registering an E-mail Destination............................................................................................................... 92
Deleting an E-mail Destination....................................................................................................................93
Entering an E-mail Address Manually........................................................................................................94
Basic Procedure for Storing Scan Files...........................................................................................................95
Checking a Stored File Selected from the List............................................................................................96
Specifying the File Type...................................................................................................................................97
Specifying Scan Settings................................................................................................................................. 98
6. Document Server
Storing Data......................................................................................................................................................99
Printing Stored Documents............................................................................................................................ 101
7. Web Image Monitor
Displaying Top Page..................................................................................................................................... 103
8. Adding Paper and Toner
Precautions for Loading Paper......................................................................................................................105
Loading Paper into Paper Trays................................................................................................................... 106
Loading Paper into the Bypass Tray.............................................................................................................108
Printing from the Bypass Tray Using the Printer Function........................................................................109
3
Loading Orientation-fixed Paper or Two-sided Paper............................................................................... 114
Recommended Paper Sizes and Types........................................................................................................117
Thick Paper.................................................................................................................................................123
Envelopes...................................................................................................................................................123
Adding Toner................................................................................................................................................. 128
Sending Scanned Documents When Toner Has Run Out......................................................................129
Disposing of Used Toner...........................................................................................................................130
9. Troubleshooting
When a Status Icon Is Displayed..................................................................................................................131
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing..................................................... 132
When the Machine Makes a Beeping Sound.............................................................................................134
When You Have Problems Operating the Machine...................................................................................135
When Multiple Functions Cannot Be Executed Simultaneously............................................................ 139
Messages Displayed When Using the Copy/Document Server Function................................................140
Messages Displayed When Using the Printer Function..............................................................................143
Messages Displayed on the Control Panel When Using the Printer Function...................................... 143
Messages Printed on the Error Logs or Reports When Using the Printer Function............................... 145
Messages Displayed When Using the Scanner Function...........................................................................155
Messages Displayed on the Control Panel When Using the Scanner Function...................................155
Messages Displayed on the Client Computer.........................................................................................164
When Other Messages Appear...................................................................................................................170
When There Is a Problem Scanning or Storing Originals......................................................................171
When the Home Screen Cannot Be Edited.............................................................................................171
When the Address Book Is Updated....................................................................................................... 172
When Data Cannot Be Sent Due to a Problem with the Destination.....................................................173
When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......................173
When Problems Occur While Logging In............................................................................................... 175
When the User Lacks Privileges to Perform an Operation..................................................................... 175
When the LDAP Server Cannot Be Used.................................................................................................175
INDEX...........................................................................................................................................................177
4
How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
Read the information indicated by the symbol that corresponds to the region of the model you are using.
For details about which symbol corresponds to the model you are using, see page 6 "ModelSpecific Information".
5
Model-Specific Information
DAT014
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27, -29
• 220–240 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units.
• If your machine is a region A model and "CODE XXXX -27" is printed on the label, see
" (mainly Europe)" also.
• If your machine is a region A model and "CODE XXXX -29" is printed on the label, see
" (mainly Asia)" also.
6
Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Auto Document Feeder ADF
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8
1. What You Can Do with This Machine
BRL059S
You can search for a description by what you want to do.
Reducing my Costs
Printing multi-page documents on both sides of sheets (Duplex Copy)
See "Duplex Copying", Copy/ Document Server.
Printing multi-page documents on a single sheet (Combine)
See "Combined Copying", Copy/ Document Server.
Checking how much paper is saved ([Information] screen)
See "How to Use the [Information] Screen", Getting Started.
Reducing electricity consumption
See "Saving Energy", Getting Started.
See "Timer Settings", Connecting the Machine/ System Settings.
9
BQX138S
1. What You Can Do with This Machine
Converting Documents to Electronic Formats Easily
Sending scan files
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Sending the URL of the folder in which scan files are stored
See "Sending the URL by E-mail", Scan.
Storing scan files in a shared folder
See "Basic Procedure When Using Scan to Folder", Scan.
Storing scan files on media
See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Managing and using documents converted to electronic formats (Document Server)
See "Relationship between Document Server and Other Functions", Copy/ Document Server.
10
Registering Destinations
BRL060S
Registering Destinations
Using the control panel to register destinations in the Address Book
See "Registering a destination in the address book manually", Scan.
11
BQX139S
1. What You Can Do with This Machine
Operating the Machine More Effectively
Registering and using frequently-used settings (Program)
See "Registering Functions in a Program", Convenient Functions.
Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document
Server/Scanner))
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
Registering frequently-used printing settings to the printer driver
See "Using One Click Presets", Print.
Changing the initial settings of the printer driver to frequently-used printing settings
See "Displaying the Printing Preferences Dialog Box", Print.
Adding shortcuts to frequently used programs
See "Adding Icons to the [Home] Screen", Convenient Functions.
Changing the order of the function and shortcut icons
See "Changing the Order of Icons on the [Home] Screen", Convenient Functions.
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Customizing the [Home] Screen
CUM001
The icons of each function are displayed on the [Home] screen.
Customizing the [Home] Screen
• You can add shortcuts to often used programs to the [Home] screen. The programs can be recalled
easily by pressing the shortcut icons.
• You can display only the icons of functions and shortcuts that you use.
• You can change the order of the function and shortcut icons.
• For details about the features on the [Home] screen, see "How to Use the [Home] Screen", Getting
Started.
• For details about how to customize the [Home] screen, see "Types of [Home] Screens and How to
Customize Them", Convenient Functions.
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CJQ601
1. What You Can Do with This Machine
Making Copies Using Various Functions
• You can make copies in full color. You can switch the color copy mode depending on the type of
originals used and the desired finish.
See "Copying in Color", Copy/ Document Server.
• You can print stamps on copies. Stamps can include background numbers, scanned images, dates,
and page numbers.
See "Stamps", Copy/ Document Server.
• You can adjust the color tones and image quality of your copies.
For details about a color adjustment, see "Adjusting Color", Copy/ Document Server.
For details about an image adjustment, see "Image Adjustment", Copy/ Document Server.
• You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine
to detect the original size automatically. Also, it enables the machine to select an appropriate
reproduction ratio based on the paper size you specify. If the orientation of the original is different
from that of the paper you are copying onto, the machine rotates the original image by 90 degrees
to match it with the copy paper.
See "Reducing or Enlarging Originals", Copy/ Document Server.
• Copier functions such as Duplex, Combine, Booklet, and Magazine allow you to save on paper by
copying multiple pages onto single sheets.
For details about duplex copying, see "Duplex Copying", Copy/ Document Server.
For details about combined copying, see "Combined Copying", Copy/ Document Server.
For details about combined copying, see "Booklet/Magazine", Copy/ Document Server.
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• You can copy onto various types of paper such as envelopes and OHP transparencies.
See "Copying onto Various Types of Paper", Copy/ Document Server.
CJQ602
Printing Data Using Various Functions
Printing Data Using Various Functions
• This machine supports network and local connections.
• You can send PDF files directly to the machine for printing, without having to open a PDF
application.
See "Printing a PDF File Directly", Print.
• You can print or delete print jobs stored on the machine's hard disk, which have been previously
sent from computers using the printer driver. The following types of print jobs can be selected:
Sample Print, Locked Print, Hold Print, and Stored Print.
See "Storing Documents in the Hard Disk Drive and Printing them", Print.
• You can print files stored on a removable memory device and specify print conditions such as print
quality and print size.
See "Direct Printing from a Memory Storage Device", Print.
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CJQ603
1. What You Can Do with This Machine
Utilizing Stored Documents
You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. Web Image
Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the
network. You can also change print settings and print multiple documents (Document Server).
• You can retrieve stored documents scanned in scanner mode to your computer.
• Using the file format converter, you can download documents stored in copier, Document Server,
or printer mode to your computer.
• For details about how to use the Document Server, see "Storing Data in the Document Server",
Copy/ Document Server
• For details about the Document Server in copier mode, see "Document Server", Copy/ Document
Server.
• For details about the Document Server in printer mode, see "Saving and Printing Using the
Document Server", Print.
• For details about the Document Server in scanner mode, see "Storing and Saving the Scanned
Documents", Scan.
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CJQ607
Using the Scanner in a Network Environment
Using the Scanner in a Network Environment
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail).
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
• You can send scan files directly to folders (Sending scan files by Scan to Folder).
See "Basic Procedure When Using Scan to Folder", Scan.
• You can use this machine as a delivery scanner for the ScanRouter delivery software*1 (Network
delivery scanner). You can save scan files in the delivery server or send them to a folder in a
computer on the same network.
See "Basic Procedure for Delivering Files", Scan.
• You can use Web Services on Devices (WSD) to send scan files to a client computer.
See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan.
The ScanRouter delivery software is no longer available for sale.
*1
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CJQ608
1. What You Can Do with This Machine
Preventing Information Leakage (Security Functions)
• You can protect documents from unauthorized access and stop them from being copied without
permission.
• You can control the use of the machine, as well as prevent machine settings from being changed
without authorization.
• By setting passwords, you can prevent unauthorized access via the network.
• You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
• You can limit the usage of functions for each user.
• See Security Guide.
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A
A
CUL004
xxx@xxx.xxx
600 dpi
xxx@xxx.xxx
600 dpi
Centrally Controlling Scan Conditions and Distribution
Centrally Controlling Scan Conditions and
Distribution
You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage
the destinations and scan settings for each individual user in a group and to use the information when
distributing scanned data.
You can also use this system to centrally manage information about people using the network and the
machine's scanner functions. Both delivered files and user information can be controlled.
• You must set up and configure a Windows server to use the distributed scan management system.
This system is supported under Windows Server 2008 R2.
• For details about how to deliver files using the distributed scan management system, see
"Managing Scan Conditions and Other Settings in the Block using Distributed Scan Management",
Scan.
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CJQ609
1. What You Can Do with This Machine
Monitoring and Setting the Machine Using a Computer
Using Web Image Monitor, you can check the machine's status and change the settings.
You can check which tray is running out of paper, register information in the Address Book, specify the
network settings, configure and change the system settings, manage jobs, print the job history, and
configure the authentication settings.
• See "Using Web Image Monitor", Connecting the Machine/ System Settings.
• See Web Image Monitor Help.
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CUM003
Preventing Unauthorized Copying
Preventing Unauthorized Copying
You can print embedded patterns on printouts to prevent unauthorized copying.
• Using the copier function or the printer driver, you can embed a pattern in the printed document. If
the document is copied on a machine with the Copy Data Security unit, protected pages are
grayed out in the copy. This can minimize the risk of confidential information being copied. If a
document protected by unauthorized copy guard is copied on a machine that is equipped with the
Copy Data Security unit, the machine beeps to notify users that unauthorized copying is being
attempted.
If the document is copied on a machine without the Copy Data Security Unit, the hidden text
becomes conspicuous in the copy, showing that the copy is unauthorized.
• Using the copier function or the printer driver, you can embed text in the printed document for
unauthorized copy prevention. If the document is copied, scanned, or stored in a Document Server
by a copier or multifunction printer, the embedded text appears conspicuous in the copy,
discouraging such unauthorized copying.
• For details, see the printer driver Help and Security Guide.
• For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copier/
Document Server.
• For details about this function in the printer mode, see "Printing Documents that Are Not Authorized
for Duplication", Print.
21
1. What You Can Do with This Machine
22
2. Getting Started
1
2
4
6
7
8
9
DAT001
5
3
This chapter describes how to start using this machine.
Guide to Names and Functions of Components
Guide to Components (mainly Europe)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Front and left view
1. ADF
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
23
2. Getting Started
3. Vents
Prevent overheating.
4. Control panel
See page 32 "Guide to the Names and Functions of the Machine's Control Panel".
5. Main power switch
To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and
turn the switch on.
6. Internal tray 1
Copied/printed paper is delivered here.
7. Front cover
Open to access the inside of the machine.
8. Paper trays (Trays 1–2)
Load paper here.
9. Lower paper trays
Load paper here.
24
Front and right view
DAT002
1
2
3
4
5
2
6
7
Guide to Names and Functions of Components
1. ADF's extender
Pull this extender to support large paper.
2. Vents
Prevent overheating.
3. Bypass tray
Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper
trays.
4. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
5. Extender
Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray.
25
1
1
1
DAT003
2. Getting Started
6. Lower right cover
Open this cover when a paper jam occurs.
7. Right cover
Open this cover when a paper jam occurs.
Rear and left view
1. Vents
Prevent overheating.
Guide to Components (mainly Asia)
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
26
Front and left view
1
2
4
6
7
8
9
DAT001
5
3
Guide to Names and Functions of Components
1. Exposure glass cover or ADF
(The illustration shows ADF.)
Lower the exposure glass cover or the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Vents
Prevent overheating.
4. Control panel
See page 32 "Guide to the Names and Functions of the Machine's Control Panel".
5. Main power switch
To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and
turn the switch on.
6. Internal tray 1
Copied/printed paper is delivered here.
7. Front cover
Open to access the inside of the machine.
27
DAT002
1
2
3
4
5
2
6
7
2. Getting Started
8. Paper trays (Trays 1–2)
Load paper here.
9. Lower paper trays
Load paper here.
Front and right view
28
1. ADF's extender
Pull this extender to support large paper.
2. Vents
Prevent overheating.
3. Bypass tray
Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper
trays.
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