Ricoh iris Technical Bulletin iris2
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Model:
Subject:
From:
Iris2/Lilac2
Relay Harness of the Fax Unit
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
24-Nov-00
Prepared by:
No.:
RB017001
N. Kaiya
Action required
Service manual revision
Retrofit information
When installing the fax unit (machine code B383), it is not necessary to install the relay
harness shown in the below figure.
Relay Harness
The relay harness is packed with some of the August and September production lots of the
fax unit to fix a problem with the domestic version product. The harness is not mentioned
in the service manual.
The purpose of the relay harness was to stabilize +5VE power for the FCU by obtaining 5V
power directly from the interface unit power supply unit. This was necessary because
+5VE may drop and reset the CPU when the machine goes back to stand-by mode from
energy saver mode. However, even if the CPU is reset when the machine goes back to
stand-by mode from energy saver mode, no problem will appear with the overseas version
products. Instead, the relay harness may cause the documents stored in the fax memory
to disappear when the main switch is turned off and then on. This is because +5VE is
supplied slightly after +5V when the main switch is turned on, and the battery back up to
the memory is momentarily cut.
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Model:
The following table shows the serial numbers of the fax units with the relay harness. No
other fax units include the relay harness.
Model Code Production Month Number of Units Serial Number
B383-27
Iris2/Lilac2
Aug. 2000 55 H6200800001 – H6200800055B383-17
Sep. 2000 71 H6200900001 – H6200800036
Aug. 2000 39 H6200800056 – H6200800066
Date:
24-Nov-00
H6200900040 – H6200800042
H6200900044, H6200800046
H6200900048 – H6200800059
H6200900061 – H6200800062
H6200900065 – H6200800078
H6200900081 – H6200800082
No.:
RB017001
H6200800068 – H6200800095
Sep. 2000 75 H6200900083 – H6200800157
Aug. 2000 9 H6200800096 – H6200800104B383-29
Sep. 2000 11 H6200900158 – H6200800168
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PAGE: 1/1
Model:
Subject:
From:
Iris2/Lilac2 (Controller E-310)
Important Notes when installing the E-310
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
24-Jan-01
Prepared by:
No.:
RB017002
Chisato Tsuji
Action required
Service manual revision
Retrofit information
This bulletin contains some important notes concerning the installation of the color
controller E-310 for the Iris2/Lilac2.
1. Approved Firmware for the Iris2/Lilac2 for connection with the printer controller E-310.
When scanning an A4 or A3 original using the ADF and Fiery controller, the scanned
image comes out blank with some old firmware versions.
To solve this problem, upgrade either the main or IPU firmware to the following
version:
Model Name Main Control Scanner IPU
Iris2 Ver. 1.072 or newer Ver. 1.05 or newer
Lilac2 Ver 1.132 or newer Ver. 1.05 or newer
2. In order to meet EMI Class B certification requirements, a ferrite clamp must be
attached to the video interface cable inside the I/F unit. For details, refer to Appendix A
of the E-310 Installation & Service Guide.
3. After the controller is installed, turn on the copier main power, access SP mode 6-910000 (“Printer/Scanner key setting”), and change the setting from “0” to “1”. Please refer
to Appendix A of the E-310 Installation & Serivice Guide.
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PAGE: 1/1
Model:
Subject:
From:
Irsi2/Lilac2
Noise from IPU cooling fan
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
31-Jan-01
Prepared by:
No.:
RB017003
M. Tsuyuki
Action required
Service manual revision
Retrofit information
SYMPTOM
Noise can sometimes be heard from the IPU fan motor while the machine is in standby
mode.
CAUSE
In slow speed mode, the reduced speed of the motor can sometimes cause the casing to
resonate.
SOLUTION
Attach the B0171924 damper to the IPU cooling fan as shown below.
Label
B0171924
30 ± 5 mm
1 ± 1 mm
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PAGE: 1/1
Model:
Subject:
From:
Iris2/Lilac2 (Fax Option)
Message when install fax unit
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other (Additional information)
Part information
Electrical
Transmit/receive
Date:
31-Jan-01
Prepared by:
No.:
RB017004
M. Tsuyuki
Action required
Service manual revision
Retrofit information
If a fax comes in while the machine is in Energy Saver Mode, there are some cases where
the connection is lost because the FCU is not able to come on line fast enough. This is
because it waits for the main board wakeup signal. To ensure that incoming transmissions
are properly received, the FCU in all production units will bring itself on line instead.
However, as a minor side effect:
The following is displayed only when the main power is turned on for the first time following
installation. This is because the main board has not yet confirmed the area and language
information with the FCU:
" Area or Language of ROM is different. Please check ROM version".
Action:
Simply press “OK” and the display will be cleared.
echnical Bulletin
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PAGE: 1/1
Model:
Subject:
From:
Iris2/Lilac2
Service Manual
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
31-Jan-01
Prepared by:
Please correct your service manual as follows.
ItemPage Position
Incorrect Correct
1-4
1-28
2-21 14 lines from the top Capacity of the oil tank is
3-17 2 lines from the bottom …., hook the toner replacement
7-4 SC 193
7-29 Self check result table Displayed Value ‘85’
Power Consumption
Stand-by:
Copying
Weight
B018:
B017
PCB4 -
PCB17
Possible Cause/
Troubleshooting Procedure
0.4 kW
1.1 kW
108 kg
112 kg
Delete function:
Analyzes image for anticounterfeiting (B017/B018)
increased from 350cc to 498cc.
tool on the hunger [B] ….
1. test the scanner IPU board
(SP 4-904-01 and 002). If not
OK, replace the scanner IPU
board.
2. Replace the IDU board.
No.:
RB017005
M. Tsuyuki
Action required
Service manual revision
Retrofit information
0.2 kW
0.7 kW
108 kg (237 lbs.) / NA
109 kg (239.8 lbs.) / EU,AA
111 kg (244.2 lbs.) / NA
112 kg (246.4 lbs.) / EU,AA
Add function:
Analyzes image for anticounterfeiting (B017/B018)
-
Capacity of the oil tank is
increased from 350cc to 430cc.
…., hook the toner replacement
tool on the hanger [B] ….
[A258/A259/A260]
1. Test the scanner IPU board
(SP 4-904-01 and 002). If not
OK, replace the scanner IPU
board.
2. Replace the IDU board.
[B017/B018]
Replace the scanner IPU
board.
Displayed Value ‘89’
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PAGE: 1/3
Model:
Subject:
From:
Iris2/Lilac2
Firmware Modification History
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
26-Feb-01
Prepared by:
No.:
RB017006
M. Tsuyuki
Action required
Service manual revision
Retrofit information
Lilac2
Version Contents of Modification Remarks
1.132
1 To remove 12 mm banding within 30 mm from the leading edge, the OFF
timing of the revolver motor was changed.
2 To prevent offset image if the following conditions 1 and 2, or 1 and 3
occur at the same time, ON/OFF timing of the separation corona was
changed.
1) Low humidity (example: 20°C,10% or 10°C,15%)
2) Full color (multi-copy), longer than A4 (8.5x11) sideways, from the 3
copy.
3) Making a mono color copy within 1 minute after making full color
copies (longer than A4 [8.5x11] sideways.
rd
3 Do the main corona wire cleaning during developer setup (SP2-225-X) to
prevent uneven image at installation.
4 The following problem was corrected:
The LED for the fax key stays red after clearing a duplex jam.
5 The following problem was corrected:
When scanning A4 (8.5x11) or A3 (11x17) size using the ADF and a Fiery
controller, the scanned image becomes white.
Ver. 1.104 1.132
B017-14 1st Mass Pro. L0861020001
B017-15 1st Mass Pro. H6010200001
B017-17 1st Mass Pro. H60103XXXX
B017-22 1st Mass Pro. H6010100035
B017-24 1st Mass Pro. L0861020016
B017-26 1st Mass Pro. 4E50210001
B017-27 1st Mass Pro. H6010100155
B017-29 1st Mass Pro. H6010200181
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PAGE: 2/3
Model:
Iris2/Lilac2
Date:
26-Feb-01
No.:
RB017006
Iris2
Version Contents of Modification Remarks
1.072
1 To remove 12 mm banding within 30 mm from the leading edge, the OFF
timing of the revolver motor was changed.
2 To prevent offset image if the following conditions 1 and 2, or 1 and 3
occur at the same time, ON/OFF timing of the separation corona was
changed.
4) Low humidity (example: 20°C,10% or 10°C,15%)
5) Full color (multi-copy), longer than A4 (8.5x11) sideways, from the 3
copy.
6) Making a mono color copy within 1 minute after making full color
copies (longer than A4 [8.5x11] sideways.
3 Do the main corona wire cleaning during developer setup (SP2-225-X) to
prevent uneven image at installation.
4 The following problem was corrected:
The LED for the fax key stays red after clearing a duplex jam.
5 The following problem was corrected:
When scanning A4 (8.5x11) or A3 (11x17) size using the ADF and a Fiery
controller, the scanned image becomes white.
rd
Ver. 1.064 1.072
B018-14 1st Mass Pro. L087102XXXX
B018-15 1st Mass Pro. H59102XXXX
B018-17 1st Mass Pro. H59102XXXX
B018-22 1st Mass Pro. H5910100072
B018-24 1st Mass Pro. L0871020001
B018-26 1st Mass Pro. 4E40210001
B018-27 1st Mass Pro. H59102XXXX
B018-29 1st Mass Pro. H5910200240
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PAGE: 3/3
Model:
Iris2/Lilac2
Date:
26-Feb-01
No.:
RB017006
IPU (Iris2/Lilac2)
Version Contents of Modification Remarks
1 The separation threshold level for letter and photo was changed.1.05
2 The following problem was fixed.
When scanning A4 or A3 size using the ADF and Fiery controller, the
scanned image becomes white. At least the Main or IPU program should
be upgraded.
Ver. 1.04 1.05
B017-14 1st Mass Pro. L0860120001
B017-15 1st Mass Pro. H6001100001
B017-17 1st Mass Pro. H6001100021
B017-22 1st Mass Pro. H6001100121
B017-24 1st Mass Pro. L0860120007
B017-26 1st Mass Pro. 4E51100001
B017-27 1st Mass Pro. H6001100274
B017-29 1st Mass Pro. H6001100524
B018-14 1st Mass Pro. L087012XXXX
B018-15 1st Mass Pro. H5901100001
B018-17 1st Mass Pro. H5901100020
B018-22 1st Mass Pro. H5901100368
B018-24 1st Mass Pro. L0870120001
B018-26 1st Mass Pro. 4E41200001
B018-27 1st Mass Pro. H5901100695
B018-29 1st Mass Pro. H5901101003
echnical Bulletin
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PAGE: 1/1
Model:
Subject:
From:
Iris2/Lilac2
Note when remove and install the drawer unit
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other (Note)
Part information
Electrical
Transmit/receive
Date:
13-Mar-01
Prepared by:
No.:
RB017007
M. Tsuyuki
Action required
Service manual revision
Retrofit information
Please note the following when removing and installing the drawer unit.
When removing the drawer unit [A], remove the spring and its holder [B] when detaching
the transfer belt unit stay [C]. Otherwise, the spring and its holder can drop out when the
drawer unit is pulled out. In addition, the spring and holder may spring out when the
drawer unit is pushed in at unit installation.
[C]
[A]
[B]
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