Ricoh G033 Operator's Manual

Please read the Safety Information in the “Operating Instructions” before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
QUICK INSTALLATION GUIDE
G033-8610
<G033-8610>
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INSTALLING THE T ONER CARTRIDGES
Warning
Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
Disposal can take place at our authorized dealer or at an appropriate collection site.
If you dispose of the used toner containers yourself, dispose of them according to your local regulations.
Caution
Do not open the front cover when the paper tray is pulled out halfway. If you do, it might cause a personal injury.
Caution
Do not eat or swallow toner.
Keep toner (used or unused) and toner cartridges out of reach of children.
Caution
Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those provided by an authorized dealer.
Open the front cover by pulling the front cover open lever.
TPOH145E
Hold the new toner cartridge (cyan) and shake it well, about 10 times, as shown in the illustration.
TPOT015E
Important
If the toner cartridge is not shaken enough, toner might not be evenly distributed in the cartridge. In this case, the print quality might be reduced.
Remove the tape [1] and the protective cover [2] as shown in the illustr ation.
TPOT035E
1
2
Align the toner cartridge (cyan) to the “C” mark of the printer as shown in the illustration. Slide the cartridge in along the printer’s guide rail.
TPOT045E
Note
Do not use excessive force in sliding in the cartridge.When inserting the cartridge, the side with the seal should be up.
Repeat steps 2 - 4 for installing the magenta, yellow, and black toner cartridges. When installing, start with the magenta toner cartridge, then yellow, and then black.
Close the front cover until the center of the front cover locks securely.
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UNP A CKING THE PRINTER AND CHECKING THE CONTENTS OF THE BOX
Caution
To prev ent injury , it is recommended that at least two people are used to lift the printer.
Check the contents of the box according to the following list. If one or more items are missing, please contact your sales or service representative.
Important
The interface cable is not included in the box. It is your
responsibility to provide the interface cable appropriate for the computer that you are using.
Quick Installation Guide (this sheet) Operating Instructions CD-ROM
Toner Cartridge (Black) Toner Cartridge (Yellow) Toner Cartridge (Cyan) Toner Cartridge (Magenta)
Fuser Cleaner Photoconductor Unit Fuser Oil Bottle Power Cord Syringe Additional Documentation
Remove the plastic bag.
Lift the printer and move it to the place where you want to install it.
When lifting the printer, use the inset grips on both sides of the printer.
TPOH115E
Remove adhesive tape [A] from the printer.
TPOH125E
A
WHERE T O PUT Y OUR PRINTER
Your printer’s location should be carefully chosen because environmental conditions greatly affect its performance.
Warning
Make sure that the wall outlet is near the machine and freely accessible, so that in the event of an emergency, it can be easily unplugged.
Warning
Only connect the machine to the power source described on this sheet.
Avoid multi-wiring.
Do not damage, break or make any modifications to the power cord. Do not place heavy objects on it, pull it hard or bend it more than necessary. These actions could cause an electric shock or fire.
Caution
Keep the machine away from humidity and dust. A fire or an electric shock might occur.
Place the machine on a strong and level surface. Otherwise, the machine might fall and cause personal injury.
Caution
If you use the machine in a confined space, make sure there is a continuous flow of air.
Optimum Environmental Conditions
The recommended temperature and humidity
%RH
80 70
50
20
10°C 50°F
17.5°C
63.5°F
27°C
80.6°F
TPOH145E
32.5°C
90.5°F
60
Possible operation range Recommended range
The machine must be level within 5 mm, 0.2" both front to right and left to right. To avoid possible build-up of ozone, make sure to locate this machine in a large
well ventilated room that has an air turnover more than 30m
3
/hr/person.
Environments to Avoid
Important
Locations exposed to direct sunlight or strong lightDusty areasAreas with corrosive gasesAreas excessively cold, hot, or humidLocations near an air conditioner or humidifierLocations near other electronic equipmentLocations where the printer might be subjected to frequent
strong vibration
Power Connection
Connect the power cord to a power source with a following specifications:
220-240V, 50/60Hz, 4 A or more
Space Required for Installing the Printer
Leave enough space around the printer. This space is necessary to operate the printer. The recommended (or minimum) space requirements are as follows:
A
C
D
TPOH055E
B
A: more than 10 cm (4.0") B: more than 40 cm (15.6") C: more than 10 cm (4.0") D: more than 70 cm (27.6")
INSTALLING THE FUSER OIL BO TTLE AND FUSER CLEANER
Caution
Do not incinerate the oil bottle. This action could cause a fire or a personal injury.
Caution
Spilt oil is very slippery. If oil is spilt, wipe it up with an alkaline cleaner.
Open the top cover by pulling the top cover open lever.
TPOH265E
Remove the orange lock pins.
TPOH275E
Important
These pins will be used when moving or transporting the
printer. Be sure to keep them for future use.
Insert the oil bottle. When inserting, the side with the label should be facing toward you, and the mouth of the bottle facing do wn.
TPOH285E
Install the fuser cleaner. When installing, the roller should be facing toward you.
TPOH295E
Turn the lock le v ers to hold the oil bottle and fuser cleaner .
Note
Turn the right lock levers clockwise, and the left one
counterclockwise.
TPOH296E
Close the top cover until the center of the cover locks securely.
Return the green lock levers to their original positions.
TPOH245E
Important
Do not return lock levers with force. If you cannot lock them
easily, remove the photoconductor unit from the printer. Then re-insert it again until the gears mesh securely. After that, try again to return the levers to their original positions.
Close the front and top covers until the centers of the covers lock securely.
INSTALLING THE PHOTOCONDUCT OR UNIT
Important
Do not touch the surface of the photoconductor unit. This could damage the photoconductor unit and reduce the print quality.
Do not expose the photoconductor unit to a light source greater than 800 luxes for more than two minutes. This could damage the photoconductor unit and reduce the print quality.
Open the front cover by pulling the front cover open lever and open the top cover by pulling the top cover open lev er .
TPOH195E
Lift the green lock levers to a vertical position.
TPOH205E
Remove the pins on the both side of the photoconductor unit.
TPOH225E
Remove the protective sheet.
TPOH215E
Insert the photoconductor unit so that the protruding green axles on both sides are aligned with the tracks inside the green lock levers. Lower it until the gears mesh securely.
TPOH235E
Important
When inserting the photoconductor unit, be careful not to touch
or damege the surface.
Copyright© 1999 G033-8610 Printed in Japan EE
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INSTALLING THE P APER TRA Y
Caution
The paper tray does not have a stopper. When pulling it out, be careful not to pull it strongly. If you do, the tray might fall and cause personal injury.
The default settings of the paper size are as follows:
Metric version: A4 K (short-edge feed)
Inch version: 81/2" x 11"K (short-edge feed)
For settings other than the default paper size, see “Loading Paper and Other Media” in the “Operating Instructions”.
For more information about the paper sizes that can be set in the paper tray, see “Paper Supported by Your Printer” in the “Operating Instructions”.
Pull the paper tray out of the printer. Place it on a flat surface.
TPOH455E
If necessary, slide the front and side guides to the paper size you want to use.
TPOH305E
Load paper with the print side up, into the paper tray.
PAPER
LABEL
OHP FILM
ENVEL OPE
TPOH315E
Important
Make sure that the top of the stack is not higher than the limit
mark inside the tray.
The front and side guides should be set exactly to the paper
size to avoid paper feed problems.
Do not load different kinds of paper in the tray.
Note
If you set a custom paper size, you should enter the paper
size with the printer’s operation panel. For more information, see “Loading Paper in the Paper Tray” in the “Operating Instructions”.
Slide the paper tray completely into the printer.
Important
Be sure to insert the paper tray completely. Otherwise, misfeeds
might occur, or the front cover might touch the paper tray.
CONNECTING THE PO WER CORD
Caution
When you pull the plug out of the socket, grip the plug to avoid damaging the cord and causing a fire or an electric shock.
Caution
It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock.
Check that the power switch is turned off. If it is on, turn it off.
TPOH325E
Attach the power cord to the socket on the back side of the printer.
TPOH335E
Insert the plug of the power cord securely into the wall socket.
CONNECTING THE PRINTER TO A COMPUTER
Connect the printer to your computer using a parallel port.
Important
The parallel interface cable is not provided with the printer. It
is your responsibility to provide the interface cable appropriate for the computer that you are using.
The printer’s parallel connection is a standard bi-directional
interface. It requires a standard 36-pin parallel cable compliant with IEEE1284 and a parallel port on your computer.
To avoid electrical interference, use a shielded cable.
Note
Do not use a parallel cable more than 2.5 meters (8.2 feet)
long.
Check that the power switch is turned off. If it is on, turn it off.
Turn your computer off.
Attach the interface cable to the interface connector of the printer. Secure the cable with the metal fittings as shown in the illustration.
TPOH365E
Attach the other end of the interface cable to the interface connector of the computer. Secure the cable.
SELECTING THE PANEL DISPLAY LANGUA GE
Note
You can select one of the following languages:
English, German, French, Italian, Dutch, or Japanese.
The default setting is English.If you want to use the English panel display, it is not necessary
for you to do the following procedures.
Turn on the power switch.
TPOH325E
After the machine warms up, the ready message appears on the panel display.
Press the Menu key.
The following message appears on the panel display.
<Menu> IPDL-C Menu
Press the ▲ ▼ keys until the following message appears on the panel display.
<Menu> System Menu
Press the Enter key.
The following message appears on the panel display.
<System Menu>
1.Paper Tray
Press the ▲ ▼ keys until the following message appears on the panel display.
<System Menu>
10.Language
Press the Enter key.
Press the ▲ ▼ keys until the language you want to select appears on the lower line of the panel display.
Press the Enter key.
Press the On Line key.
The On Line indicator is lit.
Press the On Line key again.
The On Line indicator turns off.
Press the Reset key.
The setting becomes effective.
SETTING UP FOR PRINTING
Printing requires installation of a printer driver for your operating system.
See “Installing the IPDL-C Printer Driver” in the “Operating Instructions”.
PRINTING THE TEST P AGE
You can chec k if the printer works properly by printing a test page (configuration page). However, you cannot check the connection between the printer and your computer by printing the test page.
Check that the power switch is turned on. If it is off, turn it on.
Press the Menu key.
The following message appears on the panel display.
<Menu> IPDL-C Menu
Press the ▲ ▼ keys until the following message appears on the panel display.
<Menu> List Print
Press the Enter key.
The following message appears on the panel display.
<List Print>
1.Config.Page
Press the Enter key.
The following message appears on the panel display.
<Config.Page> Press # key
Press the Enter key.
In a short time, the test printing will start.
Important
If you cannot complete the test printing correctly, see if an
error message appears on the panel display. For more information about error messages, see “Troubleshooting” in the “Operating Instructions”.
Press the On Line key.
Turn off the power switch.
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G033
Operator’s Manual
Safety Information
i
Safety Information
When using your equipment, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
R
WARNING
Indicates a potentially hazardous situation which, if instruc­tions are not followed, could result in death or serious injury.
R
CAUTION
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or dam­age to property.
R
WARNINGS
• Connect the power cord directly into a wall outlet and never use an exten­sion cord.
• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.
• To avoid hazardous electric shock or laser radiation exposure, do not re­move any covers or screws other than those specified in this manual.
• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following conditions exists:
• You spill something into the equipment.
• You suspect that your equipment needs service or repair.
• Your equipment’s cover has been damaged.
• Do not incinerate spilled toner or used toner . Toner dust might ignite when exposed to an open flame.
• Disposal can take place at our authorized dealer or at appropriate collec­tion sites.
• If you dispose the used toner containers yourself, dispose of it according to local regulations.
ii
R
CAUTIONS
• Protect the equipment from dampness or wet weather, such as rain, snow, and so on.
• Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
• When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).
• Do not allow paper clips, staples, or other small metallic objects to fall inside the equipment.
• Do not eat or swallow toner.
• Keep toner (used or unused) and toner cassette out of reach of children.
• For environmental reasons, do not dispose of the equipment or expended supply’s wastes at household waste collection point. Disposal can take place at out au­thorized dealer or at appropriate collection sides.
• Our products are engineered to meet the highest standards of quality and func­tionality , and we recommend using the expendable supplies via authorized dealer.
• The inside of the machine could be very hot. Do not touch the parts with a label indicating a hot surface. Otherwise, it could cause a personal burn.
Safety Information
iii
ENERGY STAR Program
As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for en­ergy efficiency.
The ENERGY STAR Guidelines intend to establish an international energy­saving system for developing and introducing energy-efficient office equip­ment to deal with environmental issues, such as global warming.
This product was designed to reduce the environmental impact associated with printing equipment by means of energy-saving features, such as Low-power mode (Energy Saver mode).
This printer automatically lowers its power consumption 60 minutes after the last operation has been completed. To exit Low-power (Energy Saver) mode, press any key on the operation panel. To change the setting of the Energy Saver mode, see page 99.
Recycled paper
Please contact your sales or service representative for recommended recycled paper types that may be used in this machine.
iv
Color Guide
Color Printing Basics
Additive (Emitted) and Subtractive (Reflected) Color Models
All light is a mixture of red, green, and blue, which is normally called the RGB model. When red, green, and blue are of equal intensities, the RGB color model produces white.
Note
RGB is also called additive or emitted color. The colors on your computer
screen are produced by varying the intensities of RGB.
Printed color is a mixture of cyan, magenta, and yellow, which is normally called the CMY color model. When mixed in equal proportions the CMY color model produces black.
Note
CMY is also called subtractive or reflective color. Your printer uses CMY toner
plus K (black) toner (CMYK color model) to provide full color printing.
Color Guide
v
The colors of the RGB color model can be mixed to produce the cyan, magenta, and yellow of the CMY color model and vice versa. Two colors of one model are mixed to produce the color of the other model (mixing blue and green produces cyan, for example). The remaining color is the compliment of the color produced (red in this example). Complimentary colors are: red and cyan, green and ma­genta, blue and yellow.
vi
Printed Color
Your printer produces full-color output using four toner colors: cyan, magenta, yellow, and black. These four colors make up the CMYK color model.
Note
Mixing CMY in equal proportions should hypothetically produce pure black,
but imperfections in the ink cause an equal measure of these colors to produce a muddy or dark brown. Black toner is added to the color model in order to make it possible to produce pure black.
If an image consisted of nothing by cyan, for example, cyan toner would be used by itself and there would be no problem producing the desired color. Full-color printing, on the other hand, required reproduction of tens of thousands of subtle colors. These can be produced by controlling the relative proportions of the CMYK toner particles printed within a unit area.
Relatively dense and light shades of the same color also can be reproduced by controlling the volume of toner in a unit area.
Color Guide
vii
Example of Color Adjustments Using the Printer Driver
The following provides a number of examples to show you what happens when you change the various color settings provided in the printer driver.
Quality Settings Resolution
Resolution is the number of dots the printer can print within one inch. The higher the resolution, the better the quality of the printed image. Resolution is expressed in units of dpi, which stands for dots per inch.
Note
Printing at a high resolution takes longer and requires more printer memory.
600dpi 300dpi
viii
Toner Saving
Turning on Toner Saving reduces the amount of toner used for printing. This setting does not help to improve printout quality, but instead is used when printing preliminary drafts of a document.
Limitation
• Turning on the Toner Saving can cause output to become blurred and re­sult in very thin lines not printing at all. It can cause colors to be different than expected when printing color.
Off On
Image Printing
This setting lets you select the resolution for printing of image data.
Standard Fast Fine
Color Guide
ix
Color Settings
The colors produced by the printer do not exactly match those you see on your monitor. This is because the computer uses the reflected color model (RGB) while the printer uses the emitted color model (CMYK). For details, see => P.iv “Color Printing Basics”. The color settings provide you with a number of adjustments that you can use to bring printed colors closer to what they look like on your monitor. You can also use these settings to perform color correction, which changes the clarity of the image.
You can change the color settings with the printer driver.
Color Correction
Use these settings to adjust the color correction pattern.
Off Photographic
This setting enhances midtone col­ors similar to those seen in photo­graphs.
Vivid OHP T ransparency
This setting enhances the basic col­ors for text and graphics. This set­ting is best for printing tables, graphs, and presentation materials that contain color.
This setting adjusts density to an optimal level for printing OHP transparencies.
x
Brightness
This setting controls the overall brightness of the image. Moving the slider to the plus (+) side increase brightness, while moving it to the minus (-) side decreases brightness.
Contrast
This setting controls the range between the darkest and lightest shade of an image. Moving the slider to the plus (+) side decreases the range and makes contrast stronger, while moving it to the minus (-) side expands the range.
Saturation
This setting controls the purity of a color. Moving the slider to the plus (+) side increases saturation and makes colors more vivid, while moving it to the minus (-) side decreases saturation.
-30 0 +30
-30 0 +30
-30 0 +30
Color Guide
xi
Color Balance
These settings let you control the relative intensity of the individual colors of the additive color model (red, green, blue).
Note
The position of the color bar also affects the complementary color relation-
ship. Red, for example, is printed using magenta and yellow toner, so in­creasing the level of red also decreases the level of cyan.
-30 0 +30
-30 0 +30
-30 0 +30
xii
Manuals for Your Printer
There are two manuals that describe the procedures separately for the installa­tion of your printer and for the operation and maintenance of your printer and its optional equipment.
To enhance safe and efficient operation of your printer, all users should read and follow the instructions contained in the following manuals.
Quick Installation Guide
Describes the procedures for installing your printer.
Operating Instructions
Describes the procedures and necessary information on setting up and using your printer and its optional equipment. (This Manual)
How to Read this Manual
xiii
How to Read this Manual
Symbols
In this manual, the following symbols are used:
R
WARNING:
This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
R
CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to prop­erty.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before operating.
Note
This symbol indicates precautions for operation, or actions to take after miss­operation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
{ }
Keys built into the machine’s operation panel. Keys on the computer’s key­board.
[]
Keys that appear on the machine’s panel display. Keys and buttons appear on the computer’s display
xiv
Table of Contents
Safety Information....................................................................................... i
Color Guide................................................................................................ iv
Color Printing Basics .....................................................................................iv
Example of Color Adjustments Using the Printer Driver...............................vii
Manuals for Y our Printer ..........................................................................xii
How to Read this Manual........................................................................ xiii
Symbols....................................................................................................... xiii
1. Getting Acquainted
Features of Y our Printer............................................................................. 1
Office Color Printer........................................................................................ 1
Guide to the Printer.................................................................................... 2
Exterior - Front View ...................................................................................... 2
Exterior - Rear View....................................................................................... 3
Interior ...........................................................................................................4
Operation Panel............................................................................................. 5
2. Installing Options
Available Options .......................................................................................8
Installing the Memory Unit ........................................................................9
Installing the RICOH-SCRIPT 2 Type204................................................ 11
Installing the Network Interface Board Type204 ................................... 13
Installing the IEEE 1284 Parallel Type204..............................................15
Installing the Paper Feed Unit Type204 .................................................17
Installing the Paper Cassette Type204...................................................21
3. Configuring the Printer for the Network with the Op­eration Panel
Configuring the Printer for the Network with the Operation Panel ..... 23
Table of Contents
xv
4. Installing the IPDL-C Printer Driver
Before Installing the Printer Drivers....................................................... 29
Installing the Printer Drivers ........................................................................ 29
Windows 95/98 - Installing the IPDL-C Printer Driver ........................... 30
Installing the Printer Driver Using Plug and Play......................................... 31
Installing the Printer Driver Without Using Plug and Play............................ 34
Setting Up Options ...................................................................................... 36
Canceling a Print Job ..................................................................................37
Windows 3.1x - Installing the IPDL-C Printer Driver ............................. 38
Installing the Printer Driver .......................................................................... 38
Setting Up Options ...................................................................................... 40
Canceling a Print Job ..................................................................................41
Windows NT4.0 - Installing the IPDL-C Printer Driver .......................... 42
Installing the Printer Driver .......................................................................... 42
Setting Up Options ...................................................................................... 44
Canceling a Print Job ..................................................................................45
5. Paper and Other Media
Paper and Other Media Supported by this Printer................................ 47
Paper T ypes and Sizes ................................................................................ 47
Precautions for Paper .................................................................................. 48
Printable Area.............................................................................................. 50
Loading Paper .......................................................................................... 51
Loading Paper in the Paper T ray.................................................................. 51
Switching between Paper T rays ................................................................... 54
6. T roubleshooting
Error & Status Messages.........................................................................55
Printed Error Message................................................................................. 55
Error & Status Messages on the Operation Panel....................................... 56
Getting Printer Information over the Network .............................................. 60
Printer Doesn’t Print ................................................................................ 65
Other Printing Problems.......................................................................... 67
Removing Misfed Paper........................................................................... 71
When the Message “Remove Misfeed From Tray” Appears........................ 72
When the Message “Open Rear Cover Remove Misfeed” Appears............ 73
When the Message “Remove Misfeed From Output Tray” Appears............ 74
Cleaning and Adjusting the Printer ........................................................ 75
Cleaning the Charge Wire ........................................................................... 75
Adjusting the Image Density........................................................................ 77
Adjusting the Setting of “Registration” of the Optional Tray......................... 78
xvi
Replacing Consumables .........................................................................80
Replacing the Toner Cartridges ................................................................... 80
Replacing the Photoconductor Unit ............................................................. 82
Replacing the Waste Toner Bottle................................................................ 86
Replacing the Fuser Oil Bottle and Ozone Filter ......................................... 87
Replacing the Fuser Cleaner....................................................................... 89
7. Making Printer Settings with the Operation Panel
Setting Menus........................................................................................... 92
Protecting the Menus............................................................................... 94
Protecting the Menus................................................................................... 94
Changing the Menu Settings without Removing Protect ............................. 95
Removing Protect ........................................................................................ 96
Menu Table................................................................................................97
Menu Settings........................................................................................... 98
IPDL-C Menu............................................................................................... 98
System Menu............................................................................................... 98
Printing the Configuration Page ...........................................................101
Interpreting Configuration Page ........................................................... 102
Reference .................................................................................................. 102
Printer Information ..................................................................................... 102
Status List.................................................................................................. 103
Error Log.................................................................................................... 103
Printing the Color Sample ..................................................................... 104
Resetting Menus ....................................................................................105
8. Appendix
Memory Capacity and Paper Size......................................................... 107
Moving and Transporting the Printer ................................................... 109
Specifications......................................................................................... 110
Mainframe.................................................................................................. 110
Options ...................................................................................................... 112
Comsumbles........................................................................................... 114
Glossaries............................................................................................... 115
Index........................................................................................................ 117
1
1. Getting Acquainted
Features of Your Printer
Office Color Printer
You can enjoy the versatility of a full color printer and the performance of a monochrome laser in a single compact unit. Text, spreadsheets, presentations, design and other documents containing images can be beautifully printed in full color. Windows applications using monochrome text or gray scale images are rendered quickly in razor-sharp detail. Its compact design allows you to locate it in a small convenient place. The efficient design of the internal mechanism make it easy to access and replace consumables as paper and toner cartridge.
2
Getting Acquainted
1
Guide to the Printer
Exterior - Front View
1. Operation Panel
Contains keys for printer operation and a display that shows the printer status. =>P.5 “Operation panel
2. Top Cover
Open this cover when accessing the inside of the printer.
3. Front Cover
Open this cover when accessing the inside of the printer.
4. Power Switch
Use this switch to turn printer power on and off.
5. Paper Tray
Load up to 250 sheets of plain pa­per*
1
into this tray for printing. You can also load OHP transparencies and custom paper sizes. => P.51 “Loading Paper in the Paper Tray”
6. Inset Grips
Hold the printer at the location in­dicated in the illustration when transporting it. Note that there are four grips, two on the left side and two on the right side of the printer.
TPOH020E
7. Front Cover Open Lever
Press this lever to open the front cover.
8. Top Cover Open Lever
Press this lever to open the top cover.
9. Output Tray
Printed pages are stacked here with the print side down.
TPOH010E
2
3
1
4
8
7
6
9
5
*1:80 g/m
2
(metric version),
20 lb (inch version)
3
Guide to the Printer
1
Exterior - Rear View
1. Ventilator
These holes help to keep compo­nents inside the printer from over­heating. Also, this cover should be removed to replace the ozone filter.
Note
Do not leave the ventilator ob-
structed or blocked. Doing so creates the danger of malfunc­tion due to overheating.
2. Rear Cover
Open this cover to remove misfed paper.
3. Power Connector
Connect the power cord to this con­nector.
4. Optional Paper Feed Unit Connec­tor Cover
When installing the optional paper feed unit, plug its cable into this connector.
5. Parallel Interface Connector
Plug the interface cable that con­nects the printer to your computer into this connector.
6. Metal Plates
Remove to install certain options.
TPOH030E
2 3
1
4
6
5
4
Getting Acquainted
1
Interior
1. Fuser Cleaner
This cleans unnecessary toner from the fuser roller.
2. Fuser Oil Bottle
This bottle holds oil used for fus­ing toner on the paper.
3. Photoconductor Unit
This contains a photoconductor unit belt that is used to compose the image being printed.
Note
The condition of the photo-
conductor unit belt directly af­fects output appearance and quality. Always be careful to pre­vent the green film in this unit from becoming dirty or dam­aged.
4. Toner Cartridges
1 K: black toner 2 Y: yellow toner 3 M: magenta toner 4 C: cyan toner
5. Waste Toner Bottle
This bottle is a receptacle for waste toner generated during the printing process.
TPOH040E
2
3
1
4
5
5
Guide to the Printer
1
Operation Panel
Important
Never press any operation panel keys while the Data In indicator is flashing
on the operation panel.
1. Panel Display
The display shows the current sta­tus of the printer and error mes­sages. => P.56 “Error & Status Mes-
sages on the Operation Panel”
2. On Line indicator
Tells you whether the printer is on­line or off-line. Stays on while the printer is on-line (a state in which the printer can re­ceive data from the computer). Stays off when the printer is off-line (a state in which printer can not re­ceive data).
3. Power indicator
Stays on while the printer power is on. Stays off when the power is turned off or while the printer is in the Energy Saver mode.
4. {
On Line
} key
Press this key to switch the printer between on-line and off-line condi­tions.
5. Error indicator
Lights up whenever any printer er­ror occurs. A message describing the cause of the error also appears on the panel display.
6. {
Menu
} key
Press this key to make and check the printer settings.
7. {
Media
} key
Use this key to select a tray, change the paper size, and to make other settings for printing.
8. {
Enter
} key
Press this key to execute menu items selected on the panel display.
9. {U} {T} keys
Use these keys to increase and de­crease values on the panel display, and toggle menus when making settings.
10.{Escape
} key
Press this key to return to the pre­vious condition on the panel dis­play.
11
. {
Reset
} key
Pressing this key when the printer is off-line resets the printer to its power on default settings.
Pressing this key during the on-line condition cancels the ongoing print job.
12
.Data In indicator
Blinks while the printer is receiving data from the computer. Stays on if there is data to be printed.
Power On Line Data In
Reset
EscapeMenu
Media Enter
Error
TPOS010E
2 3
1
4
8
7
6
1
0
9
5
11
1
2
6
Getting Acquainted
1
7
2. Installing Options
R
CAUTION
• Make sure to turn off the printer and wait for about 30 minutes before in­stalling options. Not waiting for the printer to cool down can result in a burn.
• It is recommended that at least two persons are used to lift the machine. Otherwise, the machine might fall and cause a personal injury.
• When lifting the machine, use the inset grips on both sides of the machine. Otherwise, the machine might fall and cause a personal injury.
R
CAUTION
• When you move the machine, unplug the power cord from the wall outlet to avoid a fire or an electric shock.
Installing Options
8
2
Available Options
The following options can be installed to your printer.
TPOH350E
TPOH351E
1. Memory Unit
You can install one of the following memory units.
• Memory Unit Type204 (16MB)
• Memory Unit Type204 (32MB)
2. RICOH-SCRIPT 2 Type204
3. Interface Board
You can install up to two interface boards. However, you cannot install two boards of the same type at the same time. The following board are available.
• Network Interface Board Type204
• IEEE 1284 Parallel Type204
4. Paper Feed Unit Type204
5. Paper Cassette Type204
Note
You cannot install more than one paper feed unit at a time.The standard tray or the tray of the optional paper feed unit can be replaced
with Paper Cassette Type204.
9
Installing the Memory Unit
2
Installing the Memory Unit
Important
The memory unit can be damaged
by small amounts of static electric­ity. Before touching it, touch some­thing metal to remove static electric­ity from you.
A T urn off the printer’s power switch
and remove all cables and cords from the printer.
B Remove both screws and remove
the printer board from the printer as shown in the illustration.
TPOP130E
Note
A coin can be used to remove the
screws.
C Align the memory unit as shown
in the illustration. Tilt it back­wards so that it is 45 degrees from perpendicular to the printer board (
11
11
1), and slide it into the slot. Then
tilt it forwards so that it is perpen­dicular to the board (
22
22
2). It should
make an audible click as it pops into place.
TPOP140E
(a)
Note
When aligning the memory unit,
notice that the lower corner of one side has a notch (a). This is to prevent you from installing the unit backwards.
10
Installing Options
2
D Insert the printer board into the
printer. Fasten both screws.
TPOP150E
Important
Make sure that both screws are
used to secure the printer board.
Note
A coin can be used to fasten the
screws.
E Plug the printer’s power cord back
into the printer and the wall out­let. Turn on the printer’s power switch.
F Print a configuration page to con-
firm that the memory unit is prop­erly installed.
Reference
=>P.101 “Printing the Configura-
tion Page
Note
You can check if the memory unit
is installed properly by checking the “Total Installed RAM” item of the “Reference” on the con­figuration page.
If the memory unit is not prop-
erly installed, repeat steps A-F again. If you fail again, contact your sales or service representa­tive.
Important
To make the printer recognize
the installed option properly, you must set up the option with the printer driver. => P.36, 40, or 44 “Setting Up Options”
11
Installing the PostScript2 kit Type 204
2
Important
The RICOH-SCRIPT 2 can be dam-
aged by small amounts of static electricity. Before touching it, touch something metal to remove static electricity from you.
A Check the contents of the box for
the following items.
• DIMM (Dual Inline Memory Module)
• Installation Guide
B T urn off the printer’s power switch
and remove all cables and cords from the printer.
C Remove both screws and remove
the printer board from the printer as shown in the illustration.
TPOP130E
Note
A coin can be used to remove the
screws.
D Align the module as shown in the
illustration. T ilt it upwards so that it is 45 degrees from parallel to the printer board (
11
11
1), and slide it into
the slot. Then tilt it down so that it is parallel to the board (
22
22
2). It
should make an audible click as it pops into place.
TPOP160E
(a)
Note
If the optional interface board
has been installed to the printer board, you should remove it from the board before installing the module. After installing the module, reattach the interface board to its original position.
Be careful to notice that one side
has a notch (a). This is to prevent you from installing the module backwards.
Installing the RICOH-SCRIPT 2 Type204
12
Installing Options
2
E Insert the printer board into the
printer. Fasten both screws.
TPOP320E
Important
Make sure that both screws are
used to secure the printer board.
Note
A coin can be used to fasten the
screws.
F Plug the printer’s power cord back
into the printer and the wall out­let. Turn on the printer’s power switch.
G Print a configuration page to con-
firm that the module is properly installed.
Reference
=> P.101 “Printing the Configura-
tion Page
Note
You can check if the module is
installed properly by checking the “Firmware Version” item of the “Reference” on the configu­ration page.
If the module is not properly in-
stalled, repeat steps A-F again. If you fail again, contact your sales or service representative.
13
Installing the Network Interface Board Type 204
2
Note
Use a shielded network interface
cable.
The network interface board can be
attached to either the front or the back side of the printer board. This procedure is for attaching to the front side.
You cannot install two network in-
terface boards at a time.
A Check the contents of the box for
the following items.
• Network interface board
• Ferrite core
• Installation Guide
B T urn off the printer’s power switch
and remove all cables and cords from the printer.
C Remove both screws and remove
the printer board from the printer as shown in the illustration.
TPOP130E
Note
A coin can be used to remove the
screws.
Installing the Network Interface Board Type204
D Remove both screws and the metal
plate from the printer board.
TPOP170E
E Insert the network interface board
into the slot and fasten it with both screws that were removed in step
DD
DD
D, as shown in the illustration.
TPOP180E
14
Installing Options
2
F Insert the printer board into the
printer. Fasten both screws.
TPOP330E
Important
Make sure that both screws are
used to secure the printer board.
Note
A coin can be used to fasten the
screws.
G Loop the network interface cable.
The loop should be about 15 cm (6") from the end of the cable.
H Attach the ferrite core to loop.
TPOH390E
I Attach the network interface cable
to the network interface connector of the printer as shown in the il­lustration.
TPOH440E
J Connect the other end of the net-
work interface cable to the net­work.
K Plug the printer’s power cord back
into the printer and the wall out­let. Turn on the printer’s power switch.
L Print a configuration page to con-
firm that the network interface board is properly installed.
Reference
=> P.101 “Printing the Configura-
tion Page
Note
You can check if the network in-
terface board is installed prop­erly by checking the “Network” item of the “Status List” on the configuration page.
If the network interface board is
not properly installed, repeat the above steps again. If you fail again, contact your sales or ser­vice representative.
After installing the network in-
terface properly, set up the printer’s network environment using the operation panel. => P.23 “Configuring the Printer for the Network with the Operation Panel
15
Installing the IEEE 1284 Parallel Type 204
2
Installing the IEEE 1284 Parallel Type204
Note
The parallel interface board can be
attached to either the front or the back side of the printer board. This procedure is for attaching to the front side.
You cannot install two parallel in-
terface boards at a time.
A Check the contents of the box for
the following items.
• Parallel interface board
• Installation Guide
B T urn off the printer’s power switch
and remove all cables and cords from the printer.
C Remove both screws and remove
the printer board from the printer as shown in the illustration.
TPOP130E
Note
A coin can be used to remove the
screws.
D Remove both screws and the metal
plate from the printer board.
TPOP170E
E Insert the IEEE 1284 Parallel Type
204 board into the slot and fasten it with both screws that were re­moved in step
DD
DD
D, as shown in the
illustration.
TPOP180E
16
Installing Options
2
F Insert the printer board into the
printer. Fasten both screws.
TPOP330E
Important
Make sure that both screws are
used to secure the printer board.
Note
A coin can be used to fasten the
screws.
G Attach the interface cable to the
parallel interface connector of the printer. Secure the cable with the metal fittings as shown in the il­lustration.
TPOH370E
H Attach the other end of the inter-
face cable to the interface connec­tor of the computer , and secure the cable.
I Plug the printer’s power cord back
into the printer and the wall out­let. Turn on the printer’s power switch.
J Print a configuration page to con-
firm that the IEEE 1284 Parallel Type 204 board is properly in­stalled.
Reference
=> P.101 “Printing the Configu-
ration Page”
Note
You can check if the board is in-
stalled properly by checking the “Option Interface” item of the “Reference” on the configuration page.
If the board is not properly in-
stalled, repeat the above steps again. If you fail again, contact your sales or service representa­tive.
17
Installing the Paper Feed Unit Type 204
2
R
CAUTION
• It is recommended that at least two persons are used to lift the machine. Otherwise, the ma­chine might fall and cause a per­sonal injury.
• When lifting the machine, use the inset grips on both sides of the machine. Otherwise, the machine might fall and cause a personal injury.
A Check the contents of the box for
the following items.
• Installation Guide (1 pc)
• Right side cover (1 pc)
• Left side cover (1 pc)
• Screw (2 pcs)
• Securing bracket (2 pcs)
• Paper Feed Unit (1 pc)
TPOP011E
B Remove the styrofoam packing [A]
and the plastic bag [B] from the side covers.
TPOP190E
[A]
[B]
C Remove the bag [C] and the styro-
foam packing [D] from the paper feed unit.
TPOP200E
[D]
[C]
D Remove both pieces of adhesive
tape [E].
TPOP210E
[E]
E Turn off the printer’s power
switch, and remove all cables and cords from the printer.
Installing the Paper Feed Unit Type204
18
Installing Options
2
F Place the paper feed unit on a flat
surface.
TPOP220E
G Lift the printer using the inset
grips on both sides of the printer.
TPOH110E
Important
It is recommended that at least
two people are used to lift the printer.
H Align the printer onto the 3 up-
right pins [G] on the paper feed unit and then lower it gently.
TPOP230E
[G]
I Insert the securing bracket [H1]
into the rectangular hole on the right lower side of the printer . Se­cure the bracket using a screw [I1].
1
2
[I
1
][H1]
TPOP252E
J Insert the securing bracket [H2]
into the rectangular hole on the left lower side of the printer. Secure the bracket using a screw [I2].
[I2][H2]
1
2
TPOP242E
K Remove the connector cover [J]
from the printer, and the connec­tor cover [K] from the paper feed unit.
TPOP280E
[J]
[K]
19
Installing the Paper Feed Unit Type 204
2
L Attach the paper feed unit cable to
the socket inside the printer se­curely.
TPOP290E
M Attach the connector cover [J], re-
moved from the printer in step
KK
KK
K,
to the paper feed unit. Attach the connector cover [K], removed from the paper feed unit in step
KK
KK
K, to the
printer .
TPOP300E
[K]
[J]
N Attach the right side [L] and the
left side [M] covers onto the printer. When attaching them, make sure the projections on the covers are inserted into the rectan­gular holes on the printer.
TPOP310E
[L]
[M]
O Connect all of cables that were re-
moved in step
EE
EE
E.
P T urn on the printer’s power switch.
20
Installing Options
2
Q Print out the configuration page to
confirm that the paper feed unit is properly installed.
Reference
=> P.101 “Printing the Configura-
tion Page
Note
If the paper feed unit is properly
installed, you can see “Tray2” under the “Printer Information” of the configuration page.
If the paper feed unit does not
work, follow the above instruc­tions to reinstall it. If it still does not work, contact your sales or service representative.
Important
To make the printer recognize
the installed option properly, you must setup the option with the printer driver. => P.36, 40 or 44 “Setting Up Options”
21
Installing the Paper Cassette Type 204
2
Installing the Paper Cassette Type204
R
CAUTION
• The paper tray does not have a stopper. When pulling it out, be careful not to pull it strongly. If you do, the tray might fall and cause a personal injury.
Note
The standard tray (tray 1) or the tray
of the optional paper feed unit (tray2) can be replaced with the Paper Cassette Type204.
A Check the contents of the box for
the following items.
• Paper cassette
• Installation Guide
B Carefully pull the paper tray (tray1
or tray2) out of the printer and place it on a flat surface.
TPOH450E
Note
Keep the paper tray with paper
in a cool and dark place.
C Slide the Paper Cassette Type 204
completely into the printer.
TPOH451E
Note
When loading paper, => P.51
“Loading Paper”
22
Installing Options
2
23
3. Configuring the Printer for the Network with the Operation Panel
Configuring the Printer for the Network with the Operation Panel
After installing the optional network interface board, configure it for the net­work using the printer’s operation panel.
Note
If you want to print from your Macintosh computer, the optional RICOH-
SCRIPT 2 Type204 is required.
The following table shows the operation panel settings and their default set­tings. These are included in the “System Menu”.
Items Default Settings
32 IP Address 011.022.033.044 33 Subnet Mask 000.000.000.000 34 Gateway Add 000.000.000.000
(Gateway Address)
35 Access CTL. 000.000.000.000
(Access Control Address)
36 Access Mask 000.000.000.000
(Access Control Mask)
37 Net Boot None
(Network Boot)
38 Frame NW Auto Select
(Frame type NetWare)
39 Active PTL. All Active
(Active Protocol)
A Press
{{
{{
{
Menu
}}
}}
}.
B Check if the following message appears on the panel display. If not, press
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} until the following message appears.
<Menu> U System Menu T
C Press
{{
{{
{
Enter
}}
}}
}.
The following message appears.
<System Menu> U
1.Paper Tray T
Setting Up the Printer for Network with the Operation Panel
24
3
D Select the protocol you want to use. You can select one of items on the table
below.
Menu item on the
Active Protocol
panel display
TCP/IP NetWare EtherTalk NetBEUI *
1
All Active (Default) ✓✓ ✓– None – TCP/IP Only – NetWare Only – TCP & NetWare ✓✓ EtherTalk Only – TCP & EtherTalk ✓✓ NetW & EtherTalk ✓✓– TCP & NW & EtherTK ✓✓ ✓– NetBEUI Only – TCP & NetBEUI – NetW & NetBEUI – TCP & NW & NB ✓✓ ETalk & NetBEUI – TCP & ETK & NB ✓✓ NW & ETK & NB ✓✓–
· ✓ means that this protocol is active.
· Blank cell means that this protocol is not active.
· – means that this protocol is not supported.
*1: NetBEUI appears on the panel display, but is not supported.
Note
It is recommended that you should not select protocols that are not used on
your network.
Limitation
If you want to select EtherTalk, you should install the optional RICOH-SCRIPT
2 Type204.
Setting Up the Printer for Network with the Operation Panel
25
3
1 Press
{U}{U}
{U}{U}
{U}
{T}{T}
{T}{T}
{T} until the following message appears.
<System Menu> U
39.Active PTL.T
2 Press
{{
{{
{
Enter
}}
}}
}.
The current setting appears on the panel display.
<Active PTL.> U *All Active T
3 Press
{U}{U}
{U}{U}
{U}
{T}{T}
{T}{T}
{T} until the protocol you want to use appears.
4 Press
{{
{{
{
Enter
}}
}}
}.
E If you use TCP/IP, you should assign the IP address to your printer.
Note
To get the IP address for your printer, contact your network administrator.
1 Press
{U}{U}
{U}{U}
{U}
{T}{T}
{T}{T}
{T} until the following message appears.
<System Menu> U
32.IP ADDRESS T
2 Press
{{
{{
{
Enter
}}
}}
}.
The current IP address appears on the panel display.
011.022.033.044 U
UT/#
3 Use
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} to specify the leftmost digit of the IP address.
111.022.033.044 U
UT/#
4 Press
{{
{{
{
Enter
}}
}}
}.
The pointer (U) moves to the next digit as shown.
111.022.033.044 U
UT/#
Note
You can return the pointer (U) to the previous (left) digit by pressing {
Es-
cape
}.
If you press {
Escape
} when the pointer (U) is on the leftmost position, the
specified IP address is reset.
5 Use
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} to specify the second digit of the IP address.
191.022.033.044 U
UT/#
6 Press
{{
{{
{
Enter
}}
}}
}.
7 Repeat steps 5 and 6 to specify the rest digit of IP address.
191.168.015.016 U
Setting Up the Printer for Network with the Operation Panel
26
3
8 Check if the pointer (
UU
UU
U) is at the rightmost digit, press
{{
{{
{
Enter
}}
}}
} to register
the IP address you specified.
F If you use TCP/IP , you should assign “33. Subnet Mask”, “34. Gateway Add”,
“35. Access CTL” and “36. Access Mask” using the same procedure for speci­fying the IP address.
G If you use TCP/IP, you should make settings for “37 Net Boot”. You can
select how to assign the printer’s address using the computer . Select one of items on the table below.
Menu item on
Available method
the panel display
ARP+PING RARP+TFTP BOOTP DHCP
ARP+PING ARP & RARP ✓✓ ARP & BOOTP ✓✓ ARP & RARP & BOOT ✓✓ ✓ None (Default) RARP+TFTP BOOTP RARP & BOOTP ✓✓ DHCP
Note
Select “None”, if you want to specify the address using the printer’s opera-
tion panel.
You should set up your server, if you want to use “RARP+TFTP”, “BOOTP”,
or “DHCP”.
1 Press
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} until the following message appears.
<System Menu> U
37.Net Boot T
2 Press
{{
{{
{
Enter
}}
}}
}.
The current setting appears on the panel display.
<Net Boot> U *ARP+PING T
3 Press {U} {T} until the method you want to use appears. 4 Press
{{
{{
{
Enter
}}
}}
}.
Setting Up the Printer for Network with the Operation Panel
27
3
H If you use NetWare, select the frame type for NetWare. Select one of items
below if necessary.
• Auto Select (Default)
• Ethernet 802.3
• Ethernet 802.2
• Ethernet2
• Ethernet SNAP
Note
Usually, use the default setting (“Auto Select”). However if you select “Auto
Select”, the frame type detected by the printer first is adopted. If your net­work can use more than two frame types, the printer fails to select the cor­rect frame type, if the “Auto Select” is selected. In this case, select the ap­propriate frame type.
1 Press
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} until the following message appears.
<System Menu> U
38. Frame NW
2 Press
{{
{{
{
Enter
}}
}}
}.
The current setting appears on the panel display.
<Frame NW> U *Auto Select T
3 Press
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} until the frame type you want to use appears.
4 Press
{{
{{
{
Enter
}}
}}
}.
You have completed the printer’s network settings.
5 Press
{{
{{
{
On Line
}}
}}
} .
This returns to the normal display screen.
I Print the configuration page to check settings you have made.
1 Press
{{
{{
{
Menu
}}
}}
}.
2 Press
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T}, until the following message appears.
<Menu> U List Print T
3 Press
{{
{{
{
Enter
}}
}}
}.
4 Check if the following message appears. If not, press
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} until the
following message appears.
<List Print> U Config.Page T
5 Press
{{
{{
{
Enter
}}
}}
}.
The following message appears.
<Config.Page> U Press # key T
Setting Up the Printer for Network with the Operation Panel
28
3
6 Press
{{
{{
{
Enter
}}
}}
}.
The configuration page is now printed. Check the contents of the configu­ration page.
7 Press
{{
{{
{
On Line
}}
}}
} .
The normal display screen appears.
8 Press
{{
{{
{
On Line
}}
}}
} to enter the off-line condition.
The On Line indicator turns off.
9 Press
{{
{{
{
Reset
}}
}}
}.
Address
Subnet Mask
A number used to mathematically “mask” or hide the IP addresses on the network by eliminating those parts of the address that are alike for all the machines on the network.
Gateway Address
A gateway is a connection or interchange point that connects two networks. A gateway address is for the router or host computer used as a gateway.
Note
To get the addresses, contact your network administrator.If you do not know the addresses, please use the default settings.
Access Control Address and Access Control Mask
Access Control Address and Access Control Mask are used to control the IP ad­dresses that have access to the computer used for printing, with the IP address. If it is not necessary for you to control the access right, select “0.0.0.0”.
Note
When the setting of Access Control Address coincides with the masked result
of the IP address of the computer, print jobs from that IP address can be ac­cepted by the network interface board.
For example, if you assign 192.168.15.16 as the Access Control Address to the
network interface board, the combination of the Access Control Mask and IP address that can have access are as follows.
Access Control Mask IP Address that have access
0. 0. 0. 0 xxx.xxx.xxx.xxx
255. 0. 0. 0 192.xxx.xxx.xxx
255. 255. 0. 0 192.168.xxx.xxx
255. 255.255. 0 192.168. 15.xxx
255. 255.255.255 292.168. 15. 16
29
4. Installing the IPDL-C Printer Driver
Before Installing the Printer Drivers
To print, you must first install software called a printer driver on your computer. The required printer driver is supplied on the CD-ROM that comes with your printer.
Preparation
Set up the printer and connect it to your computer as described in the “Quick
Installation Guide”.
The procedures in this section assume that the printer is connected to your
printer by a parallel interface cable.
Important
Some applications require their own specific settings, which may be different
from those provided by the printer driver. Be sure to check the documentation that comes with your applications for details.
Considerable hard disk space is required on your computer for printing com-
plex documents.
Note
All of the procedures in this manual assume that you are familiar with general
Windows procedures and practices. If you are not, see the documentation that comes with Windows for details.
Installing the Printer Drivers
Limitation
The printer drivers supplied with this printer do not support operation
under a system running Windows NT
®
with a RISC based processor (MIPS
R Series, Alpha AXP, Power PC).
Note
Recommended PC requirements:
• Memory: 32MB or more
• CPU: Pentium
®
100Mhz or more
• Free Hard disk space: 100MB or more
Supported Operating Systems
Microsoft
®
Windows® 95 operating system
Microsoft
®
Windows® 98 operating system
Microsoft
®
Windows® for Workgroups operating system 3.1x
Microsoft
®
WindowsNT® Server network operating system Version4.0
Microsoft
®
WindowsNT® Workstation Network operating system Version4.0
Installing the IPDL-C Printer Driver
30
4
Windows 95/98 - Installing the IPDL-C Printer Driver
Preparation
Before starting installation, be sure to carefully read the README file that is
on the CD-ROM containing the printer driver.
Important
Never have two versions of the same printer driver installed on your system
at the same time. When upgrading to a new version of the printer driver, de­lete the old version, and then install the new one.
Normally you can use plug and play to install the printer driver. If your system does not support plug and play, add the printer from the [Printers] window.
Plug and Play
Plug and play automatically makes the required software settings whenever it detects that a new peripheral device has been connected to the computer. Plug and Play operates when the following conditions are present.
• The computer supports plug and play (see the computer’s documentation for details).
• The printer is connected to the computer by a bi-directional interface cable.
• Printer power is turned on first, and then the computer is turned on.
Printer Driver Installation Flow
If the
[New Hardware Found]
dialog appears.
P.32 “Plug and Play Installation 1 If the
[Device Driver Wizard]
appears.
P.33 “Plug and Play Installation 2 If Windows 95/98 starts normally.
P.34 “Installing the Printer Driver With-
out Using Plug and Play
Read the
README
file.
Turn on
the
printer.
Turn on
the
computer.
Install the driver in accor­dance with the instructions that appear on your computer screen.
Windows 95/98 - Installing the IPDL-C Printer Driver
31
4
Installing the Printer Driver Using Plug and Play
Preparation
Check to make sure that the printer is connected properly to your computer,
and that computer power is turned off.
A Turn on the printer. B Turn on your computer.
Continue with one of the procedures below in accordance with what appears on your computer’s screen.
Note
What happens after you turn on your computer depends on which version
of Windows 95/98 you are running and on your system setup.
When the [New Hardware Found] dialog appears
This dialog indicates that plug and play is working. Continue with the proce­dure under “Plug and Play Installation 1” on page 32.
When the [Device Driver Wizard] appears
This indicates that plug and play is working. Continue with the procedure under “Plug and Play Installation 2” on page 33.
When Widows 95/98 starts normally
This indicates that plug and play is not working. Continue with the procedure under “Installing the Printer Driver Without Using Plug and Play” on page 34.
Installing the IPDL-C Printer Driver
32
4
Plug and Play Installation 1
Use the following procedure to install the printer when the
[New Hardware Found]
dialog appears after you turn on the printer and then your computer.
A Insert the CD-ROM that comes with the printer, into your computer’s CD-
ROM drive.
B Click
[Browse]
.
The Windows 95/98 printer driver is on the following directory on the CD­ROM:DRIVERS\IPDL_C\WIN95_98.
C Select the CD-ROM drive using the
[Drives]
list box.
D In the Folders box, double-click
[DRIVERS], [IPDL_C]
and then
[WIN95_98]
. Fi-
nally, click
[OK]
.
E Click
[OK]
.
The installer copies the printer driver files from the CD-ROM to your computer’s hard disk.
F Restart Windows after completing the installation.
Important
If your printer is equipped with certain options (ex. paper feed unit or
memory unit), you should set up the options with the printer driver. => P.36 “Setting Up Options
Windows 95/98 - Installing the IPDL-C Printer Driver
33
4
Plug and Play Installation 2
Use the following procedure to install the printer when the
[Device Driver Wizard]
appears after you turn on the printer and then your computer.
A Insert the CD-ROM that comes with the printer into your computer’s CD-
ROM drive, and then click
[Next]
.
B Click
[Finish]
.
C Click
[Browse]
.
The Windows 95 printer driver is on the following directory on the CD-ROM: DRIVERS\IPDL_C\WIN95_98.
D On the
[Browse]
dialog, double-click the CD-ROM drive.
E In the CD-ROM directory, double-click
[DRIVERS], [IPDL_C]
and then
[WIN95_98]
. Finally, click
[OK]
.
F Click
[OK]
.
G Click
[Finish]
.
H Change the name of the printer, if you want, and then click
[Finish]
.
I If the next dialog appears, click
[OK]
.
J If the next dialog asking you to specify the CD-ROM drive appears, select
the CD-ROM drive from the listbox. Finally, click
[OK]
.
K Follow the instructions on the screen. L Restart Windows after completing the installation.
Important
If your printer is equipped with certain options (ex. paper feed unit or
memoryunit), you should set up the options with the printer driver. => P.36 “Setting Up Options
Installing the IPDL-C Printer Driver
34
4
Installing the Printer Driver Without Using Plug and Play
Turn on the printer and then your computer, and then use the following proce­dure to install the printer driver.
A Close all applications that are currently running. B Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
The
[Printers]
window appears.
C Double-click the
[Add Printer]
icon.
The Add Printer Wizard appears.
D Click
[Next]
.
A dialog for specifying the port where the printer is connected appears.
E After confirming that the
[Local Printer]
option is selected, click
[Next]
.
A dialog for selecting the printer manufacturer and model name appears.
F Click
[Have Disk]
.
A dialog for driver installation from a disk appears.
G Insert the CD-ROM that comes with the printer into your computer’s CD-
ROM drive.
H Click
[Browse]
.
The Windows 95/98 printer driver is on the following directory on the CD­ROM: DRIVERS\IPDL_C\WIN95_98.
I Use the
[Drives]
listbox to select the CD-ROM drive.
J In the
[Folders]
box, double-click
[DRIVERS], [IPDL_C]
and then
[WIN95_98]
. Fi-
nally, click
[OK]
.
K Click
[OK]
.
A port selection dialog appears.
L Select the name of the printer whose driver you want to install by clicking
it, and then click
[Next]
.
A port selection dialog appears.
M In the
[Available Ports]
box, select
[Printer Port]
by clicking it, and then click
[Next]
.
A dialog for changing the printer name appears.
Windows 95/98 - Installing the IPDL-C Printer Driver
35
4
N Change the name of the printer if you want, and then click
[Next]
.
O Specify whether or not you want to print a test page, and then click
[Finish]
.
The printer driver files are copied from the CD-ROM to your computer’s hard disk.
P If you are asked if you restart Windows, select
[Yes]
. If you are not asked,
restart Windows after completing the installation.
Q After Windows restarts, set up any options you have installed on the printer.
Reference
=> P.36 “Setting Up Options”.
Installing the IPDL-C Printer Driver
36
4
Setting Up Options
A Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
The
[Printers]
window appears.
B Select the icon of the printer you want to use by clicking it. On the
[File]
menu, click
[Properties]
.
C Click
[Setup]
tab, and then click
[Installable Options]
.
The
[Installable Options]
dialog appears.
D Use the
[Option Tray]
listbox, to specify the optional tray unit.
Specifying the wrong tray here will make it impossible to install your tray correctly.
E Use the
[T otal Printer Memory]
listbox to specify how much memory is installed
on the printer.
Specifying the wrong amount of memory here may cause printing problems. Be sure to change this setting whenever you add more memory.
Reference
You can find out how much memory is currently stored in memory by print-
ing a Configuration Page on the printer. => P.101 “Printing the Configuration Page”.
F Click
[OK]
to close the dialog.
G Click
[OK]
to close the printer’s Properties dialog.
Windows 95/98 - Installing the IPDL-C Printer Driver
37
4
Canceling a Print Job
A Double-click the printer icon on the Windows Task Bar.
This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel.
B Select the name of the job you want to cancel by clicking it. C On the
[Document]
menu, click
[Cancel Printing
].
Note
You can also open the print job queue window by double-clicking the printer
icon in the
[Printer]
window.
D Make sure that the printer’s On Line indicator is lit, press the printer’s
{{
{{
{
Re-
set
}}
}}
}
key.
The message appears on the operation panel display indicating that the print job is being cancelled.
Important
The above procedure cancels the print job that is currently being processed
by the printer. In some cases, the printer may already be processing data for the next print job following the one currently being output. In such a case, the next print job is also canceled when you press {
Reset
}.
When your printer is being shared by multiple computers, be careful you
don’t accidentally cancels someone else’s print job.
Note
You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing may continue for a few pages after you press {
Reset
}.
A print job that contains a large volume of data may take a considerable
time to stop.
Installing the IPDL-C Printer Driver
38
4
Windows 3.1x - Installing the IPDL-C Printer Driver
Preparation
Before starting installation, be sure to carefully read the README file that is
on the CD-ROM containing the printer driver.
Important
Never have two versions of the same printer driver installed on your system
at the same time. When upgrading to a new printer driver version, uninstall the old version, and then install the new one.
Installing the Printer Driver
A From the Program Manager
[Main]
group, open the
[Control Panel]
and double-
click the
[Printers]
icon.
The
[Printers]
dialog appears.
B Click
[Add]
to expand the dialog and display the
[List of Printers]
.
If there are no printers installed on your computer, the
[List of Printers]
appears
automatically when you display the
[Printers]
dialog, and the
[Add]
button is
grayed out. If this is the case, perform the next step, below.
C In the
[List of Printers]
, select
[Install Unlisted or Updated Printer]
by clicking it,
and then click
[Install…]
.
The
[Install Drivers]
dialog appears.
D Insert the CD-ROM that comes with the printer into your computer’s CD-
ROM drive.
E Click
[Browse…]
.
The Windows 3.1x printer driver is on the following directory on the CD­ROM:DRIVERS \IPDL_C\WIN31.
F Use the Drives listbox to select the CD-ROM drive. G In the
[Directories]
box, double-click
[DRIVERS], [IPDL_C]
and then
[WIN31]
. Fi-
nally, click
[OK]
.
H Click
[OK]
.
I In the
[List of Printers]
box, select the name of the printer whose driver you
want to install by clicking it, and then click
[OK]
.
The printer driver files are copied from the CD-ROM to your computer’s hard disk.
Windows 3.1x - Installing the IPDL-C Printer Driver
39
4
J After installation is complete, click
[Close]
to close the
[Printers]
dialog.
K Restart Windows. L After Windows restarts, setup any options you have installed on the printer.
Reference
=> P.40 “Setting Up Options”.
Installing the IPDL-C Printer Driver
40
4
Setting Up Options
A From the Program Manager
[Main]
group, open the
[Control Panel]
and double-
click the
[Printers]
icon.
The
[Printers]
dialog appears.
B In the
[Installed Printers]
box, select the name of the printer you want to use
by clicking on it, and then click
[Setup…]
.
A dialog for making printer driver settings appears.
C Click
[Setup]
tab, and then click
[Installable Options]
.
The
[Installable Options]
dialog appears.
D Use the
[Option Tray]
listbox, to specify the optional tray unit.
Specifying the wrong tray here will make it impossible to install your tray correctly.
E Use the
[T otal Printer Memory]
listbox to specify how much memory is installed
on the printer.
Specifying the wrong amount of memory here may cause printing problems. Be sure to change this setting whenever you add more memory.
Reference
You can find out how much memory is currently stored in memory by print-
ing a Configuration Page on the printer. => P.101 “Printing the Configuration Page
F Click
[OK]
to close the dialog.
G Click
[OK]
to close the dialog.
H Click
[Close]
to close the
[Printers]
dialog.
Windows 3.1x - Installing the IPDL-C Printer Driver
41
4
Canceling a Print Job
A In the
[Main]
group, double-click the
[Print Manager]
icon.
A window that shows all the print jobs that are currently queued for printing appears.
B Select the name of the job you want to cancel by clicking it. C On the
[Document]
menu, click
[Delete Document]
.
D Click
[Close]
to close the dialog.
E Click
[Close]
to close the dialog.
F Make sure that the printer’s On Line indicator is lit, press the printer’s
{{
{{
{
Re-
set
}}
}}
}
key.
The message appears on the operation panel display indicating that the print job is being cancelled.
Important
The above procedure cancels the print job that is currently being processed
by the printer. In some cases, the printer may already be processing data for the next print job following the one currently being output. In such a case, the next print job is also canceled when you press {
Reset
}.
When your printer is being shared by multiple computers, be careful you
don’t accidentally cancels someone else’s print job.
Note
You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing may continue for a few pages after you press {
Reset
}.
A print job that contains a large volume of data may take a considerable
time to stop.
Installing the IPDL-C Printer Driver
42
4
Windows NT4.0 - Installing the IPDL-C Printer Driver
Preparation
Before starting installation, be sure to carefully read the README file that is
on the CD-ROM containing the printer driver.
Important
Never have two versions of the same printer driver installed on your system
at the same time. When upgrading to a new printer driver version, uninstall the old version, and then install the new one.
Limitation
Printer driver installation requires full control access rights. To install the printer
driver, log on as an Administrators or Power Users group member.
Installing the Printer Driver
A Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
The
[Printers]
window appears.
B Double-click the
[Add Printer]
icon.
The Add Printer Wizard appears.
C After Confirming that
[My Computer]
option is selected, click
[Next]
.
A dialog for specifying the port where the printer is connected appears.
D Click a check box to select the port you want to use, and click
[Next]
.
A dialog for the manufacturer and model of the printer appears.
E Click
[Have Disk…]
.
A dialog for driver installation from a disk appears.
F Insert the CD-ROM that comes with the printer into your computer’s CD-
ROM drive.
G Change the drive name in the listbox to the name of the CD-ROM drive,
and then click
[Browse…]
.
The Windows NT4.0 printer driver is on the following directory on the CD­ROM:DRIVERS\IPDL_C\NT4.
H Double-click
[DRIVERS], [IPDL_C]
and then
[NT4]
. Finally, click
[Open]
.
I Click
[OK]
.
A printer model selection dialog appears.
Windows NT4.0 - Installing the IPDL-C Printer Driver
43
4
J Select the name of the printer whose driver you want to install by clicking
it, and then click
[Next]
.
A dialog for changing the printer name appears.
K Change the name of the printer if you want, and then click
[Next]
.
L If the printer is to be shared over a network, click
[Shared]
to select it.
Selecting
[Shared]
causes the computer you are on to operate as the printer
server. If you select
[Not shared]
here, skip step
MM
MM
M
.
M In the
[Shared Name]
box, type in the name that printer should use on the
network.
The initial default Shared name is the same name as the Name box in step
KK
KK
K
,
above. You can leave this name as it is, or change to a different one.
N Click
[Next]
.
O Specify whether or not you want to print a test page, and then click
[Finish]
.
The printer driver files are copied from the CD-ROM to your computer’s hard disk.
After installation is complete, the
[Printers]
window appears with the icon of
the newly installed printer.
P Restart Windows. Q After Windows restarts, set up any options you have installed on the printer.
Reference
=> P.44 “Setting Up Options”.
Installing the IPDL-C Printer Driver
44
4
Setting Up Options
A Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
The
[Printers]
window appears.
B Select the icon of the printer you want to use by clicking it. On the
[File]
menu, click
[Properties]
.
The printer properties dialog appears.
C Click the
[Installable Options]
tab.
D Use the
[Option Tray]
listbox, to specify the optional tray unit.
Specifying the wrong tray here will make it impossible to install your tray correctly.
E Use the
[T otal Printer Memory]
listbox to specify how much memory is installed
on the printer.
Specifying the wrong amount of memory here may cause printing problems. Be sure to change this setting whenever you add more memory.
Reference
You can find out how much memory is currently stored in memory by print-
ing a Configuration Page on the printer. => P.101 “Printing the Configuration Page
F Click
[OK]
to close the printer properties.
Windows NT4.0 - Installing the IPDL-C Printer Driver
45
4
Canceling a Print Job
A Double-click the printer icon on the Windows Task Bar.
A window that shows all the print jobs that are currently queued for printing appears. Check the current status of the job you want to cancel.
B Select the name of the job you want to cancel by clicking it. C On the
[Document]
menu, click
[Cancel Printing]
.
Note
You can also open the print job queue window by double-clicking the printer
icon in the
[Printer]
window.
D Make sure that the printer’s On Line indicator is lit, press the printer’s
{{
{{
{
Re-
set
}}
}}
}
key.
The message appears on the operation panel display indicating that the print job is being cancelled.
Important
The above procedure cancels the print job that is currently being processed
by the printer. In some cases, the printer may already be processing data for the next print job following the one currently being output. In such a case, the next print job is also canceled when you press {
Reset
}.
When your printer is being shared by multiple computers, be careful you
don’t accidentally cancels someone else’s print job.
Note
You cannot stop printing data that has already been processed internally
by the printer. Because of this, printing may continue for a few pages after you press {
Reset
}.
A print job that contains a large volume of data may take a considerable
time to stop.
Installing the IPDL-C Printer Driver
46
4
47
5. Paper and Other Media
Paper and Other Media Supported by this Printer
Paper Types and Sizes
The following tables show the type, size, and feed direction of paper that can be loaded in the printer’s paper trays. They also show the maximum number of sheets that can be loaded.
Note
The “K” symbol means short-edge feed direction.This printer supports short-edge feed direction (K) only.
The supported paper size varies depending on the amount of memory in your printer. => P107 “Memory Capacity and Paper Size”
Standard Paper Tray
Paper Size
Maximum number of
sheets to be set*
1
A4K(210 × 297 mm), JIS B5K(182 × 257 mm), 250 sheets 8
1
/
2
" × 11" K(Letter), 7
1
/
4
" × 10
1
/2" K (Executive)
Custom size*2 (Length: 210 to 297 mm, Width: 100 to 216 mm)
*1: Based on paper that is 80 g/m2 (metric version), 20 lb (inch version) in weight. *2: You should specify the paper size with the printer driver and operation panel.
Optional 250-sheet Paper Tray (Paper Feed Unit Type204)
Paper Size
Maximum number of
sheets to be set*
1
A4K(210 × 297 mm), JIS B5K(182 × 257 mm), 250 sheets 8
1
/
2
" × 11" K(Letter), 7
1
/
4
" × 10
1
/2" K (Executive)
*1: Based on paper that is 80 g/m2 (metric version), 20 lb (inch version) in weight.
Optional Paper Tray (Paper Cassette Type204*1)
Paper Size
Maximum number of
sheets to be set*
4
A4K(210 × 297 mm), JIS B5K(182 × 257 mm), 8
1
/
2
" × 11"K(Letter), 250 sheets
7
1
/
4
" × 10
1
/2" K (Executive), 81/
2
" × 14" K(Legal)
Custom size*
2, 3
(Length: 210 to 356 mm, Width: 100 to 216 mm)
*1: This tray can be replaced with both the standard tray (tray 1) and the tray of the optional paper feed
unit.
*2:
You can load the custom paper size only when you replace this tray with the tray 1. *3: You should specify the paper size with the printer driver and operation panel. *4: Based on paper that is 80 g/m
2
(metric version), 20 lb (inch version) in weight.
Paper and Other Media
48
5
Precautions for Paper
Note the following precautions when handling or selecting paper to be used with this printer.
Cautions in loading paper
Use only the recommended paper types. Print quality cannot be guaranteed if
other paper types are used.
Do not use paper that is already printed on.When loading paper into the paper tray, make sure that the top of the stack is
not higher than the limit mark inside the tray. When loading paper into the paper tray, make sure that the print side is facing
up.
Cautions in storing paper
Paper should always be stored properly. Improperly stored paper might damege the paper, resulting in poor print quality, paper misfeeds, or printer damage.
Follow the precautions below.
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep open reams of paper in the package in which the paper came.
Paper types and cautions
Plain Paper
The paper tray can support paper 60 - 162 g/m
2
(16 - 43 lb) in weight.
If you print on the paper heavier than 90 g/m
2
(24 lb), you should select the
thick paper mode with the printer driver.
If paper is curled or bent, correct it before loading.
Thick Paper
Printing is supported on thick paper up to 160g/m
2
(43 lb). The print quality
on paper that is thicker cannot be guaranteed. Make sure that the stack of paper is no higher than the LABEL upper limit
mark (
T) inside the tray.
Paper Supported by This Printer
49
5
Adhesive Labels
Load adhesive labels into the tray with the print side up.Remove any unused adhesive labels from the tray after you are finished print-
ing. Leaving them in the tray can cause them to curl. The paper tray can hold up to 30 adhesive labels. Make sure that the stack of
paper is no higher than the LABEL upper limit mark (
T) inside the tray.
Use adhesive labels which can be printed on the whole side.Avoid using the adhesive labels on which glue is exposed.If the print side is coated, the print quality might be reduced, as the toner
might fuse well. When printing on adhesive labels, you should select the thick paper mode
with the printer driver.
OHP Transparencies
When printing on an OHP transparency that has a print side, load it face up in
the paper tray. When printing on an OHP transparency that has tape on it, load it in the pa-
per tray so that the edge with tape is the trailing edge. When printing on the OHP transparencies, you should select the OHP trans-
parency mode with the printer driver. Remove any unused OHP transparencies from the tray after you are finished
printing. Leaving them in the tray can cause them to curl. The paper tray can hold up to 50 OHP transparency sheets. Make sure that the
stack of paper is no higher than the OHP upper limit mark (
T) inside the tray.
Be careful not to touch the print side of the OHP transparencies. Otherwise,
the print side may be dirty or damaged, resulting in poor print quality.
Paper not supported by this printer
Avoid using the following types of paper that are not supported by this printer.
• Paper whose weight is heavier or lighter than the limitation
• Bent, folded, or creased paper
• Curled or twisted paper
• Torn paper
• Wrinkled paper
• Damp paper
• Papers that are stuck together
• Paper that is dry enough to emit static electricity
Paper and Other Media
50
5
• Paper that has already been printed on (with the exception of preprinted letterhead)
Note
The ink used for the former printing by a copier, or an inkjet printer and so on
might do harm to the fusing unit of this printer due to a difference in fusing temperatures.
• Coated paper (except the recommended one)
• Special paper like thermal paper, aluminum foil, carbon paper and con­ductive paper
• Heavily textured paper
• Glued paper
• Label paper on which glue or base paper is exposed
• Paper with clips or staples
• Paper with tape or ribbons attached
• Postcards
Printable Area
The following shows the printable area guaranteed for this printer. Be sure to set the print margins correctly.
Feed direction
4.3 mm ( /6") 4.3 mm ( /6")
4.3 mm ( /
6")
4.3 mm ( /
6")
1
1
1
1
printable area
51
Loading Paper
5
B Slide the paper guides to positions
that match the size of paper you want to load.
TPOH300E
TPOH301E
C Load paper into the tray with the
print side up.
PAPER
LABEL
OHP FILM
ENVEL OPE
TPOH310E
Loading Paper
Loading Paper in the Paper Tray
R
CAUTION
• The paper tray does not have a stopper. When pulling it out, be careful not to pull it strongly. If you do, the tray might fall and cause a personal injury.
Important
After you load paper, you must use
the printer driver’s
[Option Setup]
tab to specify the paper size for the computer to be able to know what size is loaded.
Reference
See “Paper Types and Sizes” on
page 47 for details on supported pa­per types and sizes.
Custom size paper is supported by
the standard paper tray (Tray 1) only.
Loading paper
A Carefully pull the paper tray out
of the printer and place it on a flat surface.
TPOH450E
52
Paper and Other Media
5
Important
Make sure that the stack of paper is
no higher than the top-most limit mark (
T) inside the tray.
The front and side guides should be
set to the correct paper size to avoid paper feed problems.
Do not load different kinds of pa-
per in the tray at a time.
D Slide the paper tray completely
into the printer.
Important
Be sure to insert the paper tray
completely. Otherwise, paper misfeeds might occur, or the front cover might touch the pa­per tray.
Specifying paper size using the operation panel
Use the following procedure to specify the paper size from the printer’s op­eration panel after loading custom size paper into the standard paper tray.
Note
You can set the custom paper in the
standard tray (tray 1) only.
To switch to the tray 1, => P54
“Switching between Paper Trays”.
The custom paper size setting is
cleared when the printer is turned off.
After pressing a key, wait until the
display changes as described before performing the next key operation.
A Press
{{
{{
{
Media
}}
}}
}.
TPOS050E
Power On Line Data In
Reset
EscapeMenu
Media Enter
Error
The “Media” menu appears.
<Media> U
1.Paper Tray T
B Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “2. Pa-
per Size,” and then press
{{
{{
{
Enter
}}
}}
}.
<Media> U
2.Paper Size T
The “Paper Size” menu appears.
<Paper Size> U *Auto Detect T
53
Loading Paper
5
C Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “Cus-
tom,” and then press
{{
{{
{
Enter
}}
}}
}.
This following message appears.
<Custom>
T
UT/# Width 140mm
D Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to change the
third (leftmost) digit of the paper width.
<Custom>
T
UT/# Width 140mm
E When the third digit is the value
you want, press
{{
{{
{
Enter
}}
}}
} to move the
TT
TT
T pointer to the second digit.
<Custom>
T
UT/# Width 140mm
Note
You can press {
Escape
} to move
the pointer to the left.
F Use
{U} {T}{U} {T}
{U} {T}{U} {T}
{U} {T} to change the second
(center) digit of the paper width.
<Custom>
T
UT/# Width 120mm
G Repeat steps E and F to set the
value of the first (rightmost) digit of the width.
H While the pointer is located at the
first digit (rightmost) of the width, press
{{
{{
{
Enter
}}
}}
} to advance to the
length setting display.
<Custom>
T
UT/# Length216mm
I Use the same procedure as that for
the width to set the three length dig­its. Move the
TT
TT
T pointer to the left
with
{{
{{
{
Escape
}}
}}
} and to the right with
{{
{{
{
Enter
}}
}}
}. Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to change
the digit where the pointer is lo­cated.
J While the
TT
TT
T pointer is located at
the first (rightmost) digit of the length, press
{{
{{
{
Enter
}}
}}
}.
The “Paper Size” menu appears.
K Press
{{
{{
{
On Line
}}
}}
}.
The normal display screen appears.
Note
To change back from the “Cus-
tom” size setting to automatic paper size detection, use {U} and {T} in step
CC
CC
C
of the above pro­cedure to scroll to “Auto Detect”, and then press {
Enter
}.
54
Paper and Other Media
5
Switching between Paper T rays
You can use the following procedure to switch between paper feed when the optional paper feed unit is installed on the printer.
The paper tray you specify in the
following procedure is cleared when the printer is turned off.
AA
AA
A
Press
{{
{{
{
Media
}}
}}
}.
TPOS050E
Power On Line Data In
Reset
EscapeMenu
Media Enter
Error
The “Media” menu appears.
<Media> U
1.Paper Tray T
BB
BB
B
After confirming that “1. Paper Tray” is on the display, press
{{
{{
{
Enter
}}
}}
}.
The Paper Tray menu appears.
• Metric version
<Paper Tray> U *Tray1/A4 T
• Inch version
<Paper Tray> U *Tray1/LT T
Note
An asterisk (*) indicates the cur-
rently selected paper tray.
CC
CC
C
Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “T ray2/
(paper size)”, and then press
{{
{{
{
En-
ter
}}
}}
}.
This selects the optional tray unit and the “Media” menu appears.
DD
DD
D
Press
{{
{{
{
On Line
}}
}}
}.
The normal display screen appears.
Note
To return the setting to the stan-
dard tray, select “Tray 1/ (paper size)” in step 3 of the above pro­cedure.
55
6. Troubleshooting
Error & Status Messages
There are two types of error messages:
Printed error messageDisplayed error message
The displayed error messages appear on the printer’s panel display.
Printed Error Message
The error message shown below is output by the printer whenever there is not enough memory to print your data.
Error Message
There is not enough memory in your printer to print this page. Change the resolution to 300 dpi in the printer driver and try again. For details, please refer to the troubleshooting section in your manual.
Required Action
The following are the actions you should take when you encounter memory shortage problems. If these actions do not solve the problem individually, try them in combina­tion with each other. => P.108 “Low Memory
1. Increase printer memory. Install the optional memory unit to increase printer memory capacity. => P.9 “Installing the Memory Unit
2. Reduce resolution. Use the printer driver to set resolution to 300dpi. => Help of the printer driver => “RICOH-SCRIPT 2 Operating Instructions”
3. Turn on “Image Memory”. Use the printer’s “System Menu” to turn on “Image Memory”. => P.91 “Making Printer Settings with the Operation Panel
Troubleshooting
56
6
Error & Status Messages on the Operation Panel
Note
The panel display can show only one error message at a time. Printing a Con-
figuration Page shows all current printer errors under the Printer Error item of the Printer Information section. => P.101 “Printing the Configuration Page”
Description
The fuser oil bottle is empty.
Fuser oil is low.
The printer is out of black toner.
The printer is out of cyan toner.
The printer is out of ma­genta toner.
The printer is out of yellow toner.
There is a serious problem with the printer mecha­nism.
It is time for scheduled maintenance.
The fusing unit is at the end of its service life.
The fuser cleaner is at the end of its service life.
The photoconductor unit is nearly at the end of its life.
The fuser cleaner is dirty.
The front cover is open.
The rear cover is open. The top cover is open
Comments
Replace the fuser oil bottle. => P.87 “Replacing the Fuser Oil Bottle and Ozone Filter
Prepare a new fuser oil bottle for re­placement. You can print about 30 more pages after this message appears. => P.87 “Replacing the Oil Bottle and Ozone Filter
Replace the black toner cartridge. => P.80 “Replacing the Toner Cartridges”
Replace the cyan toner cartridge. => P.80 “Replacing the Toner Cartridges”
Replace the magenta toner cartridge. => P.80 “Replacing the Toner Cartridges”
Replace the yellow toner cartridge. => P.80 “Replacing the Toner Cartridges”
Contact your sales or service represen­tative.
Contact your sales or service represen­tative.
Contact your sales or service represen­tative.
Replace the fuser cleaner. => P.89 “Re- placing the Fuser Cleaner
=> P.82 “Replacing the Photoconductor Unit
You can print about 1,000 more pages after this message appears.
Close the front cover.
Close the rear cover. Close the top cover.
Message
Add Fuser Oil (on the upper line)
Add Fuser Oil (on the lower line)
Add Toner Black
Add Toner Cyan
Add Toner Magenta
Add Toner Yellow
Call Service SC:xx
Change 120K
Change Fuser
Change Fuser Cleaner
Change PCU
Chg. Cleaner
Close Front Cover
Close Rear Cover Close Top Cover
Error & Status Messages
57
6
Description
The indicated paper tray is out of paper.
All four toners are low. Cyan toner is low. Cyan and magenta toners
are low. Cyan and yellow toners are
low. Cyan and black toners are
low. Cyan, magenta, and yellow
toners are low. Cyan, magenta, and black
toners are low. Cyan, yellow, and black
toners are low. Magenta toner is low. Magenta and yellow toners
are low. Magenta and black toners
are low. Magenta, yellow, and black
toners are low. Yellow toner is low. Yellow and black toners are
low. Black toner is low. There is a paper misfeed in
the printer. There is a difference be-
tween the paper type in the tray and the requested paper type from the computer.
There is a paper misfeed in the printer.
There is a paper misfeed in the printer.
The fuser cleaner roller is not installed in the printer.
Comments
Load paper into the indicated paper tray. => P.51 “Loading Paper in the Paper Tray
Replace the indicated color toner as soon as possible. You can print about 300 pages (A4 5% chart) after this mes­sage appears for black toner, and about 500 pages (A4 5% chart) after this mes­sage appears for cyan, magenta, or yellow toner. Printing is disabled when the printer runs out of any one toner color. => P.80 “Replacing the Toner Car- tridges
Remove the misfed paper. => P.71 “Re- moving Misfed Paper
Check if the correct paper is set. => P.51 “Loading Paper in the Paper Tray”
Remove the misfed paper. => P.71 “Re- moving Misfed Paper
Remove the misfed paper. => P.71 “Re- moving Misfed Paper
Install the fuser cleaner. => P.89 “Replac- ing the Fuser Cleaner
Message
Load {paper size}
Low on: All Low on: C Low on: C, M
Low on: C, Y
Low on: C, K
Low on: C, M, Y
Low on: C, M, K
Low on: C, Y, K
Low on: M Low on: M, Y
Low on: M, K
Low on: M, Y, K
Low on: Y Low on: Y, K
Low on: K Open Rear Cover
Remove Misfeed Paper Type Error
Remove Misfeed From Output Tray
Remove Misfeed From Tray #
Reset Cleaner Correctly
Troubleshooting
58
6
Comments
Contact your sales or service represen­tative.
Install the photoconductor unit. => P.82 “Replacing the Photoconductor Unit
Install the paper tray correctly.
Install the indicated toner cartridge correctly. => P.80 “Replacing the Toner Cartridges
Check if a waste toner bottle is installed in the printer. If there is a bottle in­stalled, replace the waste toner bottle. => P.86 “Replacing the Waste Toner Bottle”
Check if the interface cable is inserted into the printer and your computer securely.
Check if the interface cable is not dam­aged or broken.
Increase the printer's I/O buffer. =>P. 91 “Making Printer Setting with the Operation Panel
=> P.108 “Low Memory
Install an optional memory unit (SIMM) to increase printer memory capacity.
Reduce the amount of data being sent to the printer.
Remove the memory unit from the printer and turn off and on the printer's power switch. Then, try to perform your printer job.
Note
If you remove the memory unit, you
might not perform your print job including the large complex data.
If the same message appears again, contact your sales or service representa­tive.
Contact your sale or service representa­tive.
Message
Reset Fusing Unit Correctly
Reset PCU Correctly
Reset Tray Correctly
Reset xxx Toner Correctly
Waste Toner is Full
A3: Error
A6: Error
AB: Error
B0: Error
B1: Error
Description
The fusing unit is not installed in the printer.
The photoconductor unit is not installed in the printer.
The paper tray is not in­stalled correctly.
The indicated toner car­tridge is not installed correctly.
The waste toner bottle is full, or the waste toner bottle is not installed in the printer.
There is too much data for the I/O buffer to handle.
There is not enough printer memory to print one or more of the pages in the print job.
The printer is unable to process the data you are trying to print.
An error has occurred in the optional memory unit (SIMM).
An error has occurred in the standard parallel inter­face.
Error & Status Messages
59
6
Comments
Reset the printer using “Menu Reset” of the “Maintenance” menu. => P.91 “Mak-
ing the Printer Settings with the Operation Panel
If this does not clear the error message, contact your sales or service representa­tive.
Remove the RICOH-SCRIPT 2 kit from the printer and turn off and on the printer's power switch. Then, try to perform your printer job.
If the same message appears again, contact your sales or service representa­tive.
Remove and reinstall the optional paral­lel interface board. If this does not clear the error message, contact your sales or service representative.
Remove the network interface board from the printer and turn the printer's power switch off and on. Try to print again.
Note
If you remove the network interface
board, you cannot perform your print job over the network. You can send your print job to the printer only via a parallel cable connection.
If the same message appears again, contact your sales or service representa­tive.
Turn off and on the printer's power switch.
If the same message appears again, contact your sales or service representa­tive.
Make sure you are using the correct printer driver.
Make sure you are using the correct interface cable. => P.110 “Specifications
Turn the printer's power switch off and on.
If the same message appears again, con­tact your sales or service representative.
Description
The printer setting is wrong.
An error has occurred in the optional RICOH­SCRIPT 2 kit.
An error has occurred in the optional parallel inter­face board.
An error has occurred in the optional network inter­face board.
An error has occurred in the printer's standard memory.
You might not use the correct interface cable.
You may be trying to print with the wrong printer driver.
An error has occurred in the printer's standard memory.
Message
B3: Error
B5: Error
B6: Error
B7: Error.
85: Error
86: Error
91: Error
Troubleshooting
60
6
Message
94: Error
Description
The amount of the memory is not set correctly.
Comments
Specify the correct memory capacity using the printer driver. => P.36, 40, or 44 “Setting Up Options
Note
If you cannot solve the problem by taking above actions, turn the printer power
off and then back on again. If this does not clear the error message, write down the error number and the message, and contact your sales or service represen­tative.
Getting Printer Information over the Network
Note
The optional network interface board is required to get the information over
the network.
Printer Current Status
You can check the printer’s current status using the following method.
UNIX
Use the lpq command or stat parameter of rsh, rcp, or ftp. For more information, => “Operating Instructions” of the optional network
interface board.
mshell
Use status command. For more information, => “Operating Instructions” of the optional network
interface board.
Status Normal Add Fuser Oil
Add Toner: All
Add Toner: Black
Add Toner: Cyan
Description Printer works properly. The fuser oil bottle is
empty.
All toner (black, cyan, magenta, and yellow) has run out.
Black toner has run out.
Cyan toner has run out.
Comments — Replace the fuser oil bottle.
=> P.87 “Replacing the Fuser Oil Bottle and Ozone Filter
Replace the toner cartridge. => P.86 “Replace the Toner Cartridge”
Replace the black toner cartridge. => P.80 “Replace the Toner Cartridge”
Replace the cyan toner cartridge. => P.80 “Replace the Toner Cartridge”
Error & Status Messages
61
6
Status
Add Toner: K,M,Y,C*
Add Toner: Ma­genta
Add Toner: Yellow
Call Service
Change 120K
Change Fuser Cleaner
Change Fusing Unit
Change PCU
Close Front Cover Close Rear Cover Close Top Cover Energy Save Mode
Fuser Oil is Low
Load Paper Misfeed: Output
Tray Misfeed: Paper
Tray Misfeed: Rear
Cover
Description
Indicated toner has run out.
* : K: black, M: magenta,
Y: yellow, and C: cyan
Magenta toner has run out.
Yellow toner has run out.
There is a malfunction in the printer.
It is time for scheduled maintenance.
The fuser cleaner is dirty.
The fuser cleaner is at the end of its life.
The fusing unit is at the end of its life.
The photoconductor unit is nearly at the end of its life.
The front cover is open. The rear cover is open. The top cover is open. The printer is in Energy
Saver mode. Fuser oil is low.
There is no paper in the tray. There is a paper misfeed in
the printer. There is a paper misfeed in
the printer. There is a paper misfeed in
the printer.
Comments Replace the toner cartridges.
=> P.80 “Replace the Toner Cartridge”
Replace the magenta toner cartridge. => P.80 “Replace the Toner Cartridge”
Replace the yellow toner cartridge. => P.80 “Replace the Toner Cartridge”
Turn the printer off and on. If this doesn’t clear the problem, contact your sales or service representative.
Contact your sales or service represen­tative.
The fuser cleaner is dirty. It should be changed soon.
Replace the fuser cleaner. => P.89 “Re- placing the Fuser Cleaner
Contact your sales or service represen­tative.
=> P.82 “Replacing the Photoconductor Unit
Close the front cover. Close the rear cover. Close the top cover. Wait for a while.
Prepare a new fuser oil bottle for re­placement. You can print about 30 pages or more after this message appears. => P.87 “Replacing the Fuser Oil Bottle and Ozone Filter
Load paper. => P.51 “Loading Paper” Remove the misfed paper.
=> P.71 “Removing Misfed Paper” Remove the misfed paper.
=> P.71 “Removing Misfed Paper” Remove the misfed paper.
=> P.71 “Removing Misfed Paper
Troubleshooting
62
6
Status
Paper Type Error
Performing Self Check
Please Wait
Ready
Reset PCU Correctly
Reset Fuser Cleaner
Reset Fusing Unit
Reset Toner Cor­rectly
Reset Toner: All
Reset Toner: Black
Reset Toner: Cyan
Reset Toner: K,Y,M,C*
Reset Toner: Magenta
Reset Toner: Yellow
Reset Tray Correctly
Toner is Low: All
Toner is Low: Black
Description
There is a difference between the paper type in the paper tray and the requested paper type from the computer.
The printer is now prepar­ing for printing.
The printer is now prepar­ing for printing.
The printer is ready for printing.
The photocontductor unit is not installed in the printer.
The fuser cleaner is not installed in the printer.
The fusing unit is not installed in the printer.
The toner cartridge is not installed correctly.
All of four toner cartridges are not installed correctly.
The black toner cartridge is not installed correctly.
The cyan toner cartridge is not installed correctly.
Indicated toner cartridge is not installed correctly.
*: K: black, M: magenta,
Y: yellow, C: cyan
The magenta toner car­tridge is not installed correctly.
The yellow toner cartridge is not set correctly.
The paper tray is not installed correctly.
All four toners are low.
The black toners is low.
Comments Check if the correct paper is set.
=> P.51 “Loading Paper in the Paper Tray”
Wait for a while.
Wait for a while.
Install the photoconductor unit cor­rectly.
Install the fuser cleaner. => P.89 “Replacing the Fuser Cleaner
Contact your sales or service representative.
Install the cartridge correctly. => P.80 “Replacing the Toner Cartridge”
Install the cartridges correctly. => P.80 “Replacing the Toner Cartridge”
Install the cartridge correctly. => P.80 “Replacing the Toner Cartridge”
Install the cartridge correctly. => P.80 “Replacing the Toner Cartridge”
Install the cartridge correctly. => P.80 “Replacing the Toner Cartridge”
Install the cartridge correctly. => P.80 “Replacing the Toner Cartridge”
Install the cartridge correctly. => P.80 “Replacing the Toner Cartridge”
Install the paper tray correctly. => P.80 “Loading Paper in the Paper Tray”
Replace the toner cartridge. => P.80 “Replacing the Toner Cartridge”
Replace the toner cartridge. => P.80 “Replacing the Toner Cartridge”
Error & Status Messages
63
6
Status
Toner is Low: Cyan
Toner is Low: K,Y,M,C*
Toner is Low: Magenta
Toner is Low: Yellow
Warming Up
Waste Toner is Full
Description
The cyan toner is low.
The indicated toner is low.
*: K: black, M: magenta,
Y: yellow, C: cyan
The magenta toner is low.
The yellow toner is low.
The printer is now prepar­ing for printing.
The waste toner bottle is not install correctly.
The waste toner bottle is full.
Comments Replace the toner cartridge.
=> P.80 “Replacing the Toner Cartridge” Replace the toner cartridge.
=> P.80 “Replacing the Toner Cartridge”
Replace the toner cartridge. => P.80 “Replacing the Toner Cartridge”
Replace the toner cartridge. => P.80 “Replacing the Toner Cartridge”
Wait for a while.
Install the waste toner bottle correctly. => P.86 “Replacing the Waste Toner Bottle”.
Replace the waste toner bottle. => P.86 “Replacing the Waste Toner Bottle”.
Printer Configuration
You can check the printer’s settings using the following methods.
UNIX
Use the info command of rsh, rcp, or ftp. For more information, => “Operating Instructions” of the optional network
interface board.
mshell
Use info command. For more information, => “Operating Instructions” of the optional network
interface board.
Note
“*” (asterisk) is displayed with the current setting.Regarding *1-*3, see the attached table.
Item Description
Input Tray
No. ID number of the paper tray
Name*1 Name of the paper tray
Paper Size*2 Paper size loaded in the paper tray
Status*3 Current status of the paper tray
Troubleshooting
64
6
Item Description
Output Tray
No. ID number of the output tray (not used for this printer) Name Name of the output tray Status Current status of the output tray
Emulation
No. ID number of the emulation used by the printer Name Name of the emulation used in the printer
Version Version of the emulation
Program Not used for this printer
*1: Input Tray:Name
Messages Description Tray1 Standard tray (Tray1) Tray2 Optional tray (Tray2)
*2: Input Tray: Paper Size
Messages Description A4R A4K B5R B5K LTR 8
1
/2" × 11"K
LGR 8
1
/2" × 14"K
EXR 7
1
/4" × 10
1
/2"
FRE Custom size
*3: Input Tray: Status
Messages Description Normal — NoTray There is no paper tray PaperEnd There is no paper in the paper tray
Printer Doesn’t Print
65
6
Possible Causes
Is the power on?
Does the On Line indicator stays on?
Does the Error indicator stay red?
Is paper loaded in the paper tray?
Can you print a test page (con­figuration page)?
Is the parallel interface cable connecting the printer to your computer connected securely?
Are you using the correct inter­face cable?
Solutions
Make sure that the power cord is securely plugged into the power outlet and the printer. Also make sure the printer’s power switch in the ON position.
If the On Line indicator is off, press {
On Line
} to light it up.
=> P.5 “Operation Panel” Check the error message on the panel display and do
the required action. => P.56 “Error & Status Messages on the Operation Panel
Load paper. => P.51 “Loading Paper in the Paper Tray”
If you can't print a test page, it probably indicates printer malfunction. You should contact your sales or service representative. => P.101 “Printing the Configura- tion Page” If you can print a test page but cannot get the printer to print when you issue a print command from your com­puter, it probably means there is a problem with your computer. Also keep in mind that large, complex data might take long time for printer process.
Connect the interface cable properly. If there are any con­nectors or screws, make sure they are fastened securely.
The type of parallel interface cable you should use depends on your computer. Be sure to use the correct one. => P.110 “Specifications” If the cable is damaged or worn, replace it with a new one.
Printer Doesn’t Print
Troubleshooting
66
6
Possible Causes
Is the Data In indicator blinking or lit after starting the print job?
Solutions
If not, the data is not being sent to the printer.
If your printer is connected to the computer
using the interface cable
Check if the printer port settings are correct. For a parallel port connection, port LPT1 or LPT2 should be set.
• Windows 95/98
1. Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
2. Highlight the icon of the printer by clicking it. Next, on the
[File]
menu click
[Properties]
.
3. Click
[Details]
tab.
4. Check the
[Print to the following port]
box to
make sure the correct port is selected.
• Windows 3.1x
1. On the
[Control Panel]
, double-click the
[Print-
ers]
icon.
2. Confirm that this printer is specified as the default printer.
3. Click
[Connect]
.
4. Check the
[Ports]
box to make sure the
correct port is selected.
• Windows NT 4.0
1. Click
[Start]
, point to
[Settings]
, and then click
[Printers]
.
2. Highlight the icon of the printer by clicking it. Next, on the
[File]
menu click
[Properties]
.
3. Click
[Ports]
tab.
4. Check
[The Print to port box]
to make sure the
correct port is selected.
Network connection
Contact your network administrator.
If the Data In indicator is blinking or lit The printer may be resetting the print job. Take the following steps to correct the situation.
• Increase the “Job Timeout” setting of the “IPDL-C Menu”.
• Make sure your printer driver settings are correct.
• Change the setting of the “Transfer” of the “Sys­tem Menu”.
• Make sure the “Parallel” of the “System Menu” is correct.
Note
If you cannot solve the problem by taking above actions, contact your sales or
service representative.
Other Printing Problems
67
6
Status Possible Causes, Descriptions, and Solutions
The printer prints a message This message is printed when the printer does not have indicating insufficient memory. enough memory to print a page.
Image is printed on the reverse The paper in the paper tray is upside down. Load paper side of the paper. with the print side up.
Paper misfeeds occur frequently. Make sure you are removing misfed paper correctly.
Pull the misfed paper out of the printer and double­check to make sure you are removing all the paper that was misfed. => P.71 “Removing the Misfed Paper
Paper is not loaded correctly in the paper tray. Remove the paper from the tray and reload it correctly. => P.51 “Loading Paper in the Paper Tray”
Check if the paper tray is set correctly. If not, set it cor­rectly.
You might use paper not supported by this printer. Use the appropriate type of paper. => P.49 “Paper not sup- ported by this printer
It takes too much time to The data is so large or complex that it takes time to resume printing. process it. If the Data In indicator is blinking, the data
processing is being done. Just wait until it resumes. The Energy Saver mode might be enabled. In the Energy
Saver mode, it takes time for the machine to warm up.
Other Printing Problems
The following are the actions you should take when you encounter memory shortage problems. If these actions do not solve the problem individually, try them in combina­tion with each other. => P.108 “Low Memory
1. Increase printer memory. Install the optional memory unit to increase printer memory capacity. => P.9 “Installing the Memory Unit
2. Reduce resolution. Use the printer driver to set resolution to 300dpi. => Help of the printer driver => “RICOH-SCRIPT 2 Operating Instructions”
3. Turn on “Image Memory”. Use the printer’s “System Menu” to turn on “Image Memory”. => P.91 “Making Printer Settings with the Operation Panel
Troubleshooting
68
6
Status Possible Causes, Descriptions, and Solutions
It takes too much time to print. Photographs and other data intensive pages take a long
time for the printer to process, so simply wait when printing such data. You can also speed up printing by using the printer driver to select
[Fast]
as the print mode, and by setting
the resolution to 300dpi. The printer takes more time to print documents that
contain a large volume of data. A blinking or lit Data In indicator means that data is reaching the printer, so just wait for the data to be processed and printed.
If “Warming Up” appears on the panel display, the printer is now warming up. Wait for a while.
It takes too much time to perform
[Color]
is selected on the printer driver’s
[Setup]
tab.
black and white printing.
Change this setting to
[Black & White]
. Note, however, that some applications ignore the color mode setting made with the printer driver.
Desired tray isn’t used for the The printer driver setting is not correct. Change the out put. setting. => “Printer Driver’s online help”
Printed side gets dirty. If the message “Change PCU” appears on the panel
display, replace the photoconductor unit. => P.82 “Replacing the Photoconductor Unit
Check the image density setting. => P.77 “Adjusting the Image Density
The charge wire is dirty. Clean the charge wire. => P.75 “Cleaning the Charge Wire
Image density is too light. If turning on the
[Toner Saving]
setting on
[Quality Setting]
tab, it can cause blurring or fine lines might not be printed. With color printing, toner saving can cause abnormal coloring. Try printing again after turning
[Toner Saving]
off. See the printer driver’s online help for
further details about toner saving. If the message “Low on: xxxx” is on the panel display,
replace the toner cartridge for the indicated color. => P.80 “Replacing the Toner Cartridges”
Check if the paper tray is set correctly. If not, set it cor­rectly.
You might use paper not supported by this printer. Use the appropriate type of paper. => P.49 “Paper not sup- ported by this printer
Other Printing Problems
69
6
Status Possible Causes, Descriptions, and Solutions
Part of the printout is blurred Make the image density darker. => P.77 “Adjusting the or light. Image Density
Check if the toner cartridge or photoconductor unit is installed correctly. => P.80 “Replacing the Toner Car- tridges” and P.82 “Replacing the Photoconductor Unit
Check if the paper tray is set correctly. If not, set it cor­rectly.
You might use paper not supported by this printer. Use the appropriate type of paper. => P.49 “Paper not sup- ported by this printer
Check if the surface where the printer is located is level, and not angled in anyway.
White lines appear on the print If white lines appear only within a particular color, side. remove and reinstall the corresponding toner cartridge.
=> P.80 “Replacing the Toner Cartridges”
Toner is not fused well when The printer is not in “Thick Paper” mode. Select printing on thick paper.
[Thick Paper]
in the
[Paper Type]
box of the printer driver’s
[Setup]
tab.
Toner is not fused well when The printer is not in “OHP Transparency” mode. printing on the OHP trans- Select
[OHP transparency]
in the
[Paper Type]
box of
parencies. the printer driver's
[Setup]
tab.
The color of the printout does The toner based color system used by the printer is not match the color on the different from the light based color system of the com computer’s display. puter screen. => P.iv “Color Guide
Turning on the
[Toner Saving]
feature of the printer
driver’s
[Quality Setting]
tab can cause color irregularities. See the printer driver’s online help for details about changing the settings on this tab.
Check the settings of the printer driver’s
[Color Setting]
tab. See the printer driver’s online help for details about changing the settings on this tab.
The printout does not match the Certain applications or image creation methods produce image on the computer screen. images that cannot be printed exactly as they appear on
the computer screen. Checking the
[Print as bitmap]
item of the printer driver’s
[Setup]
tab causes the print data to be converted to image data before it is sent to the printer, which produces a printout that is closest to what appears on your com­puter screen.
Note
This setting also causes large-volume print jobs to
take longer to print because of the required conver­sion process.
Troubleshooting
70
6
Status Possible Causes, Descriptions, and Solutions
Changing the color settings Do not made radical changes in the settings of the with the printer driver causes a
[Color Setting]
tab.
drastic change in printout color. Also note that the sample shown by the printer driver is
intended to show what processes are being applied, not exactly what your printout will look like. See the printer driver’s online help for details about making these settings.
Photograph printing looks Select
[Fine]
on the
[Print Quality]
tab.
rough.
Printing from some applications results in a loss of resolution.
Color documents are printed The printer driver is not set up for color printing. Select in black and white.
[Color]
on the printer driver’s
[Setup]
tab. See the printer driver’s online help for details about making this setting.
Some applications normally print color text as black and white. You can obtain correct color printing with such applications by checking the
[Use 24 bit colors]
option in
the printer driver’s
[Setup]
tab. See the printer driver’s online help for details about making this setting.
Fine dot patterns do not print. Select
[Text]
in the
[Dithering]
list box of the
[Color Setting]
tab. See the printer driver's online help for details about making this setting.
Printer driver settings do not Install the latest version of the printer driver. produce the desired results.
Your printer driver may not be installed correctly. De­lete the printer driver, and then re-install it.
Some applications ignore the settings of the printer driver. Check the settings of the application and printer driver settings to make sure they are the same, and then try printing again.
Note
If you cannot solve the problem by taking above actions, contact your sales or
service representative.
71
Removing Misfed Paper
6
Removing Misfed Paper
When a paper misfeed occurs, an error message appears on the panel display. The procedure you should follow to remove the misfed paper depends on its location which is indicated on the panel display.
Important
Toner printed on misfed paper is not fused and can make your hands or cloth-
ing dirty. Take care to avoid contact with the toner as you remove misfed pa­per.
Check the following points if paper continues to misfeed.
• Make sure the paper in the tray matches the size for which the tray is set up.
• Make sure the number of sheets do not exceed the maximum capacity of the tray.
• Make sure misfed paper is still not inside the printer when you resume printing.
• Make sure paper is properly loaded in the paper tray.
• Make sure you are using only the appropriate type of paper.
If misfeeds persist, contact your sales or service representative.
Do not touch the photoconductor unit when removing misfed paper. If you
do, the photoconductor unit might be damaged.
To reset the printer after a misfeed, it is necessary to open and close any of
covers.
R
CAUTION
When accessing the inside of the machine, do not touch any sections other than those specified in this manual. If you do, it might result in receiving a burn or an injury.
R
CAUTION
The paper tray does not have a stopper . When pulling it out, be care­ful not to pull it strongly. If you do, the tray might fall and cause a personal injury.
72
Troubleshooting
6
When the Message “Remove Misfeed From Tray” Appears
A Pull out the paper tray.
TPOH480E
Note
If your printer has an optional
paper feed unit installed, check all paper trays for misfeeds.
B Carefully pull the misfed paper.
Make sure that you do not leave any misfed paper in the printer.
TPOH481E
C Slide the paper tray completely
into the printer.
Important
Be sure to insert the paper tray com-
pletely. Otherwise, misfeeds might occur, or the front cover might touch the paper tray.
When you cannot find the misfeed near a tray
1 If you cannot remove the misfed pa-
per in step
B, open the rear cover
of the printer.
2 Check for misfed paper. If you find
paper, carefully pull it. Make sure not to leave any paper inside the printer.
TPOH500E
3 Close the rear cover.
73
Removing Misfed Paper
6
When the Message “Open Rear Cover Remove Misfeed” Ap­pears
Important
Toner printed on misfed paper is
not fused and can make your hands or clothing dirty. Take care to avoid contact with the toner as you re­move misfed paper.
A Open the rear cover of the printer. B If the paper has not entered the
fusing unit, carefully pull it out.
TPOH500E
C If the paper is inside the fusing
unit, open the top cover.
TPOH620E
D Slide the pressure release levers to-
wards the “OPEN” mark to release the pressure between the rollers.
TPOH510E
E Carefully pull the misfed paper
from the rear cover side.
TPOH520E
F Return the pressure release levers
to their original positions (“SET” mark).
G Close the top cover and rear cover,
and press the center of the top cover until is lock securely into place.
74
Troubleshooting
6
When the Message “Remove Misfeed From Output T ray” Ap­pears
Important
Toner printed on misfed paper is
not fused and can make your hands or clothing dirty. Take care to avoid contact with the toner as you re­move misfed paper.
A Open the printer’s rear cover. B Open the top cover, and then slide
the pressure release levers towards the “OPEN” mark to release the pressure between the rollers.
TPOH510E
C Carefully pull the misfed paper
from the rear cover side.
TPOH520E
D Return the pressure release levers
to their original positions (“SET” mark).
E Close the top cover and rear cover,
and press the center of the top cover until it locks securely into place.
75
Cleaning and Adjusting the Printer
6
Cleaning and Adjusting the Printer
Cleaning the Charge Wire
The charge wire requires cleaning when your printouts appear dirty.
R
CAUTION
When accessing the inside of the machine, do not touch any sections other than those speci­fied in this manual. If you do, it might result in receiving a burn or an injury.
R
CAUTION
Do not open the front cover when the paper tray is pulled out halfway . If you do, it might cause a personal injury.
Important
Do not touch the surface of the
photoconductor unit. If you do, the photoconductor unit might be dam­aged and the print quality might be reduced.
Do not expose the photoconductor
unit to a light source greater than 800 luxes for more than two min­utes. If you do, the photoconductor unit might be damaged and the print quality might be reduced.
Do not touch the photoconductor
unit on any surface. It you do, the photoconductor unit might be dam­aged and the print quality might be reduced.
A Press the printer’s power switch to
turn off power.
B Open the front cover by pulling
the front cover open lever and open the top cover by pulling the top cover open lever.
TPOH191E
C Release the brush locks (
11
11
1) and re-
move the wire brush (
22
22
2).
TPOH690E
D Stand up the green lock levers to a
vertical position.
TPOH560E
76
Troubleshooting
6
G Insert the photoconductor unit so
that the protruding green axles on both sides are aligned with the tracks inside the green lock levers. Lower it until the gears mesh se­curely.
TPOH230E
Important
When inserting the phot-
oconductor unit, be careful not to damage the surface of it.
H Return the green lock levers to
their original positions.
TPOH590E
Important
Do not return lock levers with
force. If you cannot lock them easily, pull the photoconductor unit from the printer. Then rein­sert it again until the gears mesh securely. After that, try returning the levers to their original posi­tions.
E Hold the inset grip of the photo-
conductor unit, pull it straight up, and remove it from the printer.
TPOH570E
Important
Exposing the photoconductor
unit to light for too long can re­duce its performance. Clean the charge wire as quickly as pos­sible.
F Use the wire brush to clean off the
charge wire. Insert the wire brush between the case and guide (
11
11
1),
and then move it left and right (
22
22
2).
TPOH710E
77
Cleaning and Adjusting the Printer
6
I Replace the wire brush to its origi-
nal position.
TPOH700E
J Close the top cover and front cover.
Press the center of the top cover and front cover until they lock into place.
TPOH250E
K Press the power switch to turn on
printer power.
Adjusting the Image Density
Changing the image density setting might cause a deterioration of color balance. We recommend that you nor­mally leave image density at its fac­tory default setting without changing it.
The following procedure describes how to change the magenta image density. You can use the same proce­dure to change the image density for the other toner colors as well.
Important
Image density settings should be
made from your application or the printer driver whenever possible.
Note
After pressing a key, wait until the
display changes as described, until you perform the next key operation.
A Press the printer’s power switch to
turn on power.
B Press
{{
{{
{
Menu
}}
}}
}.
TPOS040E
Power On Line Data In
Reset
EscapeMenu
Media Enter
Error
The following message appears on the panel display.
<Menu> U IPDL-C Menu T
78
Troubleshooting
6
C Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “Main-
tenance,” and then press
{{
{{
{
Enter
}}
}}
}.
The following message appears on the panel display.
<Maintenance> U
1.Toner Level T
D After confirming that “1. Toner
Level” is on the display , press
{{
{{
{
En-
ter
}}
}}
}.
The following message appears on the panel display.
<Toner Level> U Cyan T
E Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “Ma-
genta,” and then press
{{
{{
{
Enter
}}
}}
}.
The following message appears on the panel display.
<Magenta> UT/# <––3––6––9–––>
F Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to adjust the
toner density, and then press
{{
{{
{
En-
ter
}}
}}
}.
The “Toner Level” menu appears.
Note
To make the image density
darker, move the to the right. To make lighter, to the left.
G Press
{{
{{
{
On Line
}}
}}
}.
The normal display screen appears.
Adjusting the Setting of “Reg­istration” of the Optional Tray
Adjusting the registration refers to changing the position of the printed image on paper fed from the optional tray so it matches that of the standard tray. Probably you will never need to perform this procedure.
Note
After pressing a key wait until the
display changes as described until you perform the next key operation.
Use A4 or 8
1
/2" x 11" paper to print
the configuration page.
A Press the printer’s power switch to
turn on power.
B Press
{{
{{
{
Menu
}}
}}
}.
TPOS040E
Power On Line Data In
Reset
EscapeMenu
Media Enter
Error
This displays the Printer Menu.
<Menu> U IPDL-C Menu T
C Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “List
Print,” and then press
{{
{{
{
Enter
}}
}}
}.
This displays the “List Print” menu.
<List Print> U
Config.Page T
79
Cleaning and Adjusting the Printer
6
Tray2:W UT/#
-(----------)+
I Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to display “4.
Registration”, and then press
{{
{{
{
En-
ter
}}
}}
}.
The following display appears.
J Use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to adjust the reg-
istration.
The above shifts the image to the right.
K After you are finished, press
{{
{{
{
En-
ter
}}
}}
}.
This registers your setting and re­turns to the “Maintenance” menu.
L Press
{{
{{
{
On Line
}}
}}
}.
The normal display screen appears.
Tray2:W UT/#
-<-----+---->+
D After confirming that “Config.
Page” is on the display, press
{{
{{
{
En-
ter
}}
}}
}.
E Press
{{
{{
{
Enter
}}
}}
} again.
This prints the Configuration Page.
Important
If printing does not start, check
the panel display for any error messages and take the action re­quired to correct the problem. => P.56 “Error & Status Messages on the Operation Panel
F After confirming that the “Config.
Page” Menu on the display, press
{{
{{
{
Escape
}}
}}
}.
The following display appears.
<Menu> U List Print T
G You can find the crop marks on the
trailing edge of the configuration page. Check if the left (
11
11
1) and
right (
22
22
2) margins on the trailing
edge of the configuration page as shown in the illustration.
H If the left and right margins are not
the same, use
{U}{U}
{U}{U}
{U} and
{T}{T}
{T}{T}
{T} to dis-
play “Maintenance”, and then press
{{
{{
{
Enter
}}
}}
}.
The “Maintenance” menu appears.
<Maintenance> U
1.Toner Level T
Image
80
Troubleshooting
6
Replacing Consumables
Replacing the T oner Cartridges
You should replace toner cartridges whenever the message “Add Toner” appears on the panel display.
The following procedure describes how to replace the magenta toner car­tridge. You can use the same procedure to replace the toner cartridges for the other toner colors as well.
R
WARNING
Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.
Disposal can take place at our authorized dealer or at appro­priate collection sites.
If you dispose of the used toner containers yourself, dis­pose of them according to lo­cal regulations.
R
CAUTION
When accessing the inside of the machine, do not touch any sections other than those speci­fied in this manual. If you do, it might result in receiving a burn or an injury.
R
CAUTION
Do not open the front cover when the paper tray is pulled out halfway . If you do, it might cause a personal injury.
Important
Exposing the photoconductor unit
to light for too long can reduce its performance. Replace the toner car­tridge as quickly as possible.
Pull the toner cartridge out slowly
and carefully to prevent spilling of toner.
Note
When handling toner cartridges,
never stand them up on either end or position them upside down.
Store toner cartridges under the
conditions below.
• Temperature: 10°C to 32.5°C (50°F to 90.5°F)
• Humidity: 20% to 80% RH (no condensation)
Before removing a toner cartridge
from the printer, spread paper or some other material around the area you are working to keep toner from making floor dirty.
Do not insert the toner cartridge
into the printer with force. If you do, the printer might be damaged.
81
Replacing Consumables
6
A Open the front cover by pulling
the front cover open lever.
TPOH540E
B Carefully pull out the toner car-
tridge for the color indicated on the panel display.
TPOT050E
Important
Pull the toner cartridge out
slowly and carefully to prevent spilling of toner.
Note
Place the old toner cartridge on
paper or some other material to avoid making the area you are working dirty with toner.
C Hold the new toner cartridge and
shake it well, about 10 times, as shown in the illustration.
TPOT010E
Important
If toner cartridge is not shaken
enough, toner might not be evenly distributed in the car­tridge. In this case, the print quality might be reduced.
D Remove the tape from the new
toner cartridge and remove the protective cover.
TPOT020E
TPOT030E
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