Ricoh CPIF-26 Service Manual

Page 1
ыэяью
Priport Controller
CPIF-26
Service Manual
Page 2
ø
ø

IMPORTANT SAFETY NOTICES

øø
1. Before disassembling or assembling parts of the printer and peripherals, make sure that the power cord is unplugged.
2. The wall outlet should be near the controller and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.
OBSERVANCE OF ELECTRICAL SAFETY STANDARDS
The controller must be installed and maintained by a customer service representative who has completed the training course on those models.
SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL
Dispose of replaced parts in accordance with local regulations.
i
Page 3

General Remarks

The following table shows the conversion of the model names for each manufacturer:
Model Code Company Model Name
C229
C231
C217
C225
C226
C224
C216
C211 Ricoh VT2100/VT2130/VT2150
Ricoh JP5000 Gestetner 5450 RexRotary 1560 Nashuatec CP450 Savin 3350DNP Ricoh JP1010/1030/1045/1050 Gestetner 5306(L/b)/5000/5001 RexRotary 1224(B) Nashuatec CP306(b) Savin 3150DNP Ricoh VT1730 Gestetner 5303 RexRotary 1220 Nashuatec CP303 Ricoh VT1800 Gestetner 5304 RexRotary 1222 Nashuatec CP304 Savin 3100DNP Ricoh VT2250/VT2240 Gestetner 5329(L) RexRotary 1254(L) Nashuatec CP329(L) Savin 3250DNP Ricoh VT2200 Gestetner 5327 RexRotary 1252 Nashuatec CP327 Savin 3200DNP Ricoh VT2105 Gestetner 5325 RexRotary 1250 Nashuatec CP325
Gestetner 5310/5315/5320 RexRotary 1240/1241/1242 Nashuatec CP310/CP315
ii
Page 4
Model Code Company Model Name
C212
Ricoh VT2300 Gestetner 5330 RexRotary 1260 Nashuatec CP330
C210
Ricoh VT3500 Gestetner 5375 RexRotary 1280 Nashuatec CP375
C218
Ricoh VT3600 Gestetner 5380 RexRotary 1285 Nashuatec CP380
C223
Ricoh VT3800 Gestetner 5385 RexRotary 1290 Nashuatec CP385 Savin 3300DNP
C219
Ricoh VT2600/VT2630 Gestetner 5360 RexRotary 1270 Nashuatec CP360
C222
Ricoh VT2400 Gestetner 5340 RexRotary 1255 Nashuatec CP340
C228
Ricoh VT6000 Gestetner 5390 RexRotary 1295 Nashuatec CP390 Savin 3400DNP
C214
Gestetner 5305/5330 RexRotary 1230 Nashuatec CP305
iii
Page 5
Contents
1. OVERALL INFORMATION............................................................. 1
1.1 HOST SYSTEMS.........................................................................................1
1.2 BASIC SPECIFICATION..............................................................................1
1.3 RESIDENT FONT LIST................................................................................2
1.4 VIDEO INTERFACE KITS............................................................................5
2. BASIC FUNCTION......................................................................... 7
2.1 BASIC CONFIGURATION ...........................................................................7
2.2 SPECIFICATIONS AND CONFIGURATIONS OF I/O PORTS ....................9
3. VIDEO I/F INSTALLATION PROCEDURES ................................ 13
3.1 VIDEO I/F KIT TYPE-600 PARTS LIST .....................................................13
3.2 VIDEO I/F KIT TYPE-10 PARTS LIST.......................................................14
3.3 INSTALLATION PROCEDURES FOR INTERFACE KITS.........................15
4. OPERATION VERIFICATION....................................................... 27
4.1 TOOLS.......................................................................................................27
4.2 TESTS........................................................................................................28
5. TROUBLESHOOTING ................................................................. 31
5.1 BASIC STEPS FOR TROUBLESHOOTING..............................................31
5.2 TROUBLESHOOTING FLOW....................................................................33
5.3 PRIPORT/CONTROLLER FAILURE IDENTIFICATION............................34
5.4 SUBASSEMBLY TROUBLESHOOTING....................................................35
5.5 NIB FIRMWARE AND MEMORY UPGRADE TROUBLESHOOTING .......36
5.6 LED STATUS LIGHT SEQUENCE AND CONDITIONS ............................37
5.7 DIAGNOSTIC TEST PAGE CONTENTS...................................................43
5.8 CHECKING PRINTER DRIVER OPERATION...........................................44
5.9 COLLECTING INFORMATION FOR A PROBLEM REPORT....................45
6. DISASSEMBLY / ASSEMBLY..................................................... 47
6.1 REQUIRED TOOLS AND PRECAUTIONS................................................47
6.2 DISASSEMBLY PROCEDURES................................................................48
6.3 ASSEMBLY PROCEDURES ......................................................................53
6.4 UPGRADING CONT ROLLER FIRMWARE................................................56
6.5 UPGRADING CONTROLLER RAM...........................................................70
7. PARTS LIST................................................................................. 83
7.1 CPIF-26......................................................................................................83
7.2 PC CONTROLLER I/F KIT TYPE-600 .......................................................85
7.3 PC CONTROLLER I/F KIT TYPE-10 .........................................................87
Page 6
30 April 1999 HOST SYSTEMS

1. OVERALL INFORMATION

1.1 HOST SYSTEMS

Priport Controller CPIF-26 is external box type raster image processor for PRIPORTs. By connecting the controller with PRIPORT, the computer data will be printed in as well as printing from PRIPORT’s scanner. The following are the target computer hosts for this controller.
Target Host Computer Systems
IBM PC/AT compatible PC with Windows 95 with Internet Explorer 4.01 SP1,
Windows 98, or Windows NT4.0 with SP3 operating systems.
Apple Macintosh with MAC OS 7.6.1, or later.
There are no minimum system hardware requirements, other than those imposed by the operating systems.

1.2 BASIC SPECIFICATION

Contents Description
Configuration External Box Type Controller Un it Priport Models JP5000, JP1010, JP1030, JP1045, JP1050, and
VT6000
Overall
Information
I/O Interfaces Host
Parallel I/F (ECP Bi-directional Centronics)
LocalTalk (RS422)
10 BaseT (RJ45) Ethernet/EtherTalk
Video
RSVI Interface
Page Description Language
Image Resolution 300 dpi, 400 dpi, 600 dpi RAM Standard:32MB, Maximum: 256MB
Paper Size A3,A4,B4, B5,
Resident Fonts
PostScript3 Level 3 PCL-5e (HP LaserJet 4si compatible)
(72-pin 60ns EDO SIMM, non-parity, at 5 volts with 2K maximum refresh rate)
See Section 6.5 for more explanation.
US Letter, US Legal, US Tabloid
See section 1.3 Resident Font List.
Table 1.2. Basic Controller Specifications.
1
Page 7
RESIDENT FONT LIST 30 April, 1999

1.3 RESIDENT FONT LIST

1.3.1 PS3 FONTS

Albertus ‡ Albertus Italic ‡ Courier Albertus Light ‡ Courier Bold AntiqueOlive Bold § Courier Bold Oblique AntiqueOlive Compact § Courier Oblique AntiqueOlive Italic § Eurostile ** AntiqueOlive Roman § Eurostile Bold ** Apple Chancery ˜ Eurostile Bold Extended Two ** Arial ‡ Eurostile Extended Two ** Arial Bold Italic ‡ Geneva Arial Bold ‡ GillSans ‡ Arial Italic ‡ GillSans Bold ‡ ITC AvanteGarde Gothic Book ° GillSans Condensed Bold ‡ ITC AvanteGarde Gothic Book Oblique ° GillSans Bold Italic ‡ AvanteGarde Gothic Demi ° GillSans Condensed ‡ AvanteGarde Gothic Demi Oblique ° GillSans Extra Bold ‡ Bodoni GillSans Italic ‡ Bodoni Bold GillSans Light ‡ Bodoni Bold Italic GillSans Light Italic ‡ Bodoni Italic Goudy Bodoni Poster Goudy Bold Bodoni Poster Compressed Goudy Bold Italic ITC Bookman Demi ° Goudy ExtraBold ITC Bookman Demi Italic ° Goudy Oldstyle Italic ITC Bookman Light ° Helvetica ITC Bookman Light Italic ° Helvetica Bold Carta Chicago ˜ Helvetica Condensed Clarendon Helvetica Condensed Bold Clarendon Bold Helvetica Condensed Bold Oblique Clarendon Light Helvetica Condensed Oblique CooperBlack Helvetica Narrow CooperBlack Italic Helvetica Narrow Bold Copperplate ThirtyThree Helvetica Narrow Bold Oblique Copperplate ThirtyTwo Helvetica Narrow Oblique
Coronet Regular ••
Helvetica Bold Oblique
2
Page 8
30 April 1999 RESIDENT FONT LIST
Helvetica Oblique Palatino Italic Hoefler Text Black ˜ Palatino Roman Hoefler Text Black Italic ˜ Stempel Garamond Bold Hoefler Text Italic ˜ Stempel Garamond Bold Italic Hoefler Text Ornaments ˜ Stempel Garamond Italic Hoefler Text ˜ Stempel Garamond Roman Joanna ‡ ITC Symbol ° Joanna Bold ‡
Tekton Joanna Bold Italic ‡ Times Bold Joanna Italic ‡ Times Bold Italic LetterGothic Times Italic LetterGothic Bold Times Roma n LetterGothic Bold Slanted Times New Roman Bold ‡ LetterGothic Slanted Times New Roman Bold Italic ‡ ITC Lubalin Graph Book ° Times New Roman Italic ‡ ITC Lubalin Graph Book Oblique ° Times New Roman ‡ ITC Lubalin Graph Demi ° Universe ITC Lubalin Graph Demi Oblique ° Universe Bold Marigold * Universe Bold Oblique ITC Mona Lisa Recut ° Universe Oblique Monaco ˜ Universe Light New Century Schoolbook Bold Universe Light Oblique New Century Schoolbook Bold Italic UniverseCondensed ✝ New Century Schoolbook Italic UniverseCondensed Bold New Century Schoolbook Roman UniverseCondensed Bold Oblique New York ˜ UniverseCondensed Oblique Optima UniverseExtended Optima Bold UniverseExtended Bold Optima Bold Italic UniverseExtended Bold Oblique Optima Italic UniverseExtended Oblique Oxford * Wingdings Regular °° Palatino Bold ITC ZapfChancery Medium Italic ° Palatino Bold Italic
ITC ZapfDingbats °
Overall
Information
Registered trademark of Adobe Incorporated, ∗∗ Trademark of Nebiolo,
Registered trademark of International Typeface Corporation,
°
Hell AG and/or its subsidiaries, § Registered trademark of Marcel Olive,
Trademark of Alpha Omega Typography, ˜ Trademark of Apple Computer Inc.,
Registered trademark of Ludlow type Foundry, °° Trademark of Microsoft Corporation, ‡
••
Trademark of Monotype Corporation
3
Trademark of Linotype-
#
Page 9
RESIDENT FONT LIST 30 April, 1999

1.3.2 PCL FONTS

Scalable Fonts: 35 Intellifont fonts
Albertus, Albertus Extrabold, Antique Olive, Antique Olive Italic, Antique Olive Bold, Clarendon Condensed, Coronet, Courier, Courier Italic, Courier Bold, Courier Bold Italic, Garmond Antiqua, Garamond Kursiv, Garamond Halbfett, Garamond Kursiv Halbfett, Letter Gothic, Letter Gothic Italic, Letter Gothic Bold, Marigold, CG Omega, CG Omega Italic, CG Omega Bold, CG Omega Bold Italic, CG Times, CG Times Italic, CG Times Bold, CG Times Bold Italic, Univers Medium, Univers Medium Italic, Univers Bold, Univers Bold Italic, Univers Medium Condensed, Univers Medium Condensed Italic, Univers Bold Condensed, Univers Bold Condensed Italic
Scalable Fonts: 10 TrueType fonts
Arial, Arial Italic, Arial Bold, Arial Bold Italic, Times New Roman, Times New Roman Italic, Times New Roman Bold, Times New Roman Bold Italic, Wingdings
Fixed Pitch Fonts: 1 Intellifont font
Line Printer (8.5 pt 16.67 pitch)
4
Page 10
30 April 1999 VIDEO INTERFACE KITS

1.4 VIDEO INTERFACE KITS

Description Contents
PC Controller I/F Kit Type-600 For the connection to VT6000 PC Controller I/F Kit Type-10 For the connection to JP1010,
JP1030, JP1045, JP1050, and JP5000 (Asian version only)
* The interface kit is originally installed
for JP5000, except for the Asian version machines.
Table 1.4. Interface Kits for use with the Controller.
Overall
Information
5
Page 11
30 April, 1999 BASIC CONFIGURATION
(
)

2. BASIC FUNCTION

2.1 BASIC CONFIGURATION

2.1.1 MAIN BOARD SPECIFICATIONS AND BLOCK DIAGRAM

Main Printed Circuit Board specifications are listed in the table below.
Description CPIF 26 Controller
CPU NEC VR4300 100MHz DRAM 32MB (SIMM) Flash ROM 8Mb on Main Board,
Block Diagram
Local Talk
(RS422)
Centronics I/F
1Mb Flash ROM SIMM (subject to change)
Table 2.1. Main Board Specifications.
CPU: VR4300
CPLD
Flash
ROM
ROM
SIMM
Basic
Function
(IEEE-1284)
10 Base T
RJ45
FPGA
Memory
Video I/F
Figure 2.1. Controller Block Diagram.
7
Page 12
BASIC CONFIGURATION 30 April, 1999

2.1.2 MAIN BOARD LAYOUT

RAM SIMM Slot 1
LED's
Power Connector – J12
Network I/F (NIB) Connector – J8
26-pin Optional Printer Port Connector – J9
Console Connector Serial Port Header – JP2
RAM SIMM Slot 2
Flash ROM SIMM Slot
Duplicator Video I/F Header – J2
Switch 1 – SW1 (4-pin switch)
Test Button
Parallel
AppleTalk
Figure 2.1.2. Main Board Layout
8
Page 13

30 April, 1999 SPECIFICATIONS AND CONFIGURATIONS OF I/O PORTS

2.2 SPECIFICATIONS AND CONFIGURATIONS OF I/O
PORTS
The CPIF 26 Controller supports connection to a computer for printing from any of the following ports:
Parallel Port (IEEE 1284, ECP Bi-directional) LocalTalk (Apple computers) 10-BaseT LAN Port
Ethernet for IBM-compatible PCs (IPX and IP protocols)
EtherTalk for Apple Macintosh PCs (AppleTalk and IP protocols)

2.2.1 PARALLEL MINI-CENTRONICS INPUT PORT

2.2.1.1 Description
The high-performance parallel input/output port on the controller utilizes the supporting hardware-enhanced, nibble-mode reverse­direction data transfer, for high-speed communication
between the computer and controller. Be sure to use a cable conforming to this design standard to realize the full data speed benefit from this interface.
2.2.1.2 IEEE 1284 Parallel Port Characteristics
IEEE 1284 – 1994
design,
Basic
Function
Maximum data speed: 2 MBytes/sec. Maximum cable length: 10 meters (30 feet). Chassis connector type: IEEE 1284 Type C (Mini-Centronics). Design standard: IEEE 1284 – 1994.
To use this interface, the parallel port (e.g., LPT1:) on the user’s
computer must be configured as an
For more information on the parallel port, point your Internet web browser to:
http://www.fapo.com/ieee1284.htm
ECP
(not EPP)
9
Printer Port
.
Page 14
SPECIFICATIONS AND CONFIGURATIONS OF I/O PORTS 30 April, 1999
2.2.1.3 IEEE 1284 Parallel Port Pinout
Computer End Controller End
1284A Connector Pin
1 nStrobe 15
18 Rtn 33
2 Data_1 6
19 Rtn 24
3 Data_2 7
19 Rtn 25
4 Data_3 8
20 Rtn 26
5 Data_4 9
20 Rtn 27
6 Data_5 10
21 Rtn 28
7 Data_6 11 2 Rtn 29 8 Data_7 12
22 Rtn 30
9 Data_8 13 22 Rtn 31 10 nAck 3 24 Rtn 21 11 Busy 1 23 Rtn 19 12 PE 5 24 Rtn 23 13 Select 2 24 Rtn 20 14 nAutoFeed 17 25 Rtn 35 15 nFault 4 23 Rtn 22 16 nInit 14 25 Rtn 32 17 nSelectIn 16 25 Rtn 34
(nc) +5V/Host_Avail 18 (nc) Perph_Avail 36
Signal
1284C Connector Pin
Table 2.2.1.3. IEEE 1284 A-to-C Connector Contact Numbering
10
Page 15
30 April, 1999 SPECIFICATIONS AND CONFIGURATIONS OF I/O PORTS

2.2.2 LOCALTALK CONNECTION

2.2.2.1 Description
The LocalTalk interface is used by the Macintosh series of computers designed and built by Apple Computer, Inc. It is a bi-directional port and supports the AppleTalk local area network (LAN) protocol.
2.2.2.2 LocalTalk Port Characteristics
Maximum data speed: 230.4Kbs / 28.8KBytes/sec. Maximum cable length: 300 meters (1000 feet). Chassis connector type: 8-pin mini-DIN female. Design standard: Apple proprietary.
For more information on AppleTalk and LocalTalk, point your Internet web browser to:
http://www.cisco.com/univercd/cc/td/doc/cisintwk/ito_doc/55142.htm http://www.apple.com
2.2.2.3 LocalT alk Port Pinout
Contact Number Signal Name
1 (not connected) 2 (not connected) 3 - Data Out
- or -
Basic
Function
4 Ground 5 - Data In 6 + Data Out 7 (not connected) 8 + Data In
Table 2.2.2.3. LocalTalk Connector Contact Numbering.
11
Page 16
30 April, 1999 VIDEO I/F KIT TYPE-600 PARTS LIST

3. VIDEO I/F INSTALLATION PROCEDURES

3.1 VIDEO I/F KIT TYPE-600 PARTS LIST

3.1.1 COMMON ASSEMBLIES

No. Description Qty.
1 IC – Interface 1 2 Interface Board 1 3 Insulating sheet – 145 x 200 1 4 Interface Cable – Interface Board 1
Table 3.1.1. Common Assemblies.

3.1.2 SET FOR PART 1A

No. Description Qty.
5 Stud – 50mm 2 6 Spacer – 10mm 2 7 PCB Stud – 64mm 2 8 Harness Support Bracket 1
9 Philips Pan Head Screw – M3 x 35 1 10 Philips Flange Screw – M3 x 8 3 11 Philips Flange Screw – M4 x 8 3 12 Flat Cable – N810/NA33/NA3/NB2/RN925/N850 1 13 Wire Band 1 14 PCB Collar 1
Table 3.1.2. Set for Part 1A.

3.1.3 SET FOR PART 1B

No. Description Qty.
15 Flat Cable – NA2 1 16 Main Board Spacer 1 17 Stud – Bracket – Interface 2 18 Interface Board Bracket 1 19 Philips Screw with Flat Washer – M3 x 25 1 20 Stud – Main Board 1 21 Philips Screw with Flat Washer – M4 x 6 1 22 Philips Screw – M4 x 8 2 23 Philips Screw with Flat Washer – M3 x 6 2
Installation
Table 3.1.3. Set for Part 1B.
13
Page 17
VIDEO I/F KIT TYPE-10 PARTS LIST 30 April, 1999

3.1.4 SET FOR PART 1C

No. Description Qty.
24 Interface Board Stud 2 25 Main Board Stud – Long 4 26 Philips Screw – M4 x 8 2 27 Philips Screw with Flat Washer – M3 x 6 4 28 Flat Cable – N865 1
Table 3.1.4. Set for Part 1C.

3.1.5 PARTS FOR 1D

No. Description Qty.
29 Stud – 35mm 3 30 Philips Screw with flat Washer – M3 x 6 3 31 Philips Screw – M4 x 8 2
Table 3.1.5. Set for Part 1D.

3.2 VIDEO I/F KIT TYPE-10 PARTS LIST

No. Description Qty.
32 Interface Board 1 33 Relay Harness 1 34 Stepped Screw – M2.6 2 35 Tapping Screw – M3 x 6 2
Table 3.2.1. Video I/F kit Type-10.
14
Page 18
30 April, 1999 INSTALLATION PROCEDURES FOR INTERFACE KITS

3.3 INSTALLATION PROCEDURES FOR INTERFACE KITS

NOTE:
1) The CPIF26 Controller is designed for the JP1010/1030/1045/1050, JP5000, and VT6000 models only. The installation procedures for the other models are just for reference for the other controllers.
2) Numbers in parentheses ( ) in the installation procedures correspond to the part numbers in Tables 3.1 through 3.2.

3.3.1 JP5000

NOTE:
The interface kit is originally installed for the JP5000, except for the Asian version machines. You must perform step 3 only to connect the controller if the kit is installed.
1. Remove the rear cover and right side panel of the Priport.
2. Mount Printed Circuit Board (32) on connector CN102 of the MPU board using two M3x6 screws (35). Mount the cable (33) on the Connector Bracket using two stepped screws (34).
CN102
Installation
Printed Circuit Board
3. Remove the blinding cover in the right side panel.
NOTE:
If SP Mode 2-6 (PC Controller Settings) is set at “AUTO” (i.e. the default setting), the On-line key is enabled automatically when the controller and interface kit are installed.
Harness
Connector Bracket
Blinding Cover
15
Page 19
INSTALLATION PROCEDURES FOR INTERFACE KITS 30 April, 1999

3.3.2 JP1010/1030/1045/1050

Harness
Printed Circuit Board
MPU
Connector Bracket
1. Turn off the main switch and unplug the power cord.
2. Remove the upper rear cover.
3. Remove the MPU cover.
4. Connect CN102 of the printed circuit board (32) to CN110 of the MPU board and secure it using two screws (35).
5. Connect the harness (33) to CN101 of the printed circuit Board, and secure it to the connector bracket using two stepped screws (34).
6. Remove the communications port cover plate (blinding cover) from the upper rear cover.
7. Reinstall the MPU cover.
8. Reinstall the upper rear cover.
NOTE:
The On-line key on the operation panel is enabled automatically when the controller and interface kit are installed.
16
Page 20
30 April, 1999 INSTALLATION PROCEDURES FOR INTERFACE KITS

3.3.3 VT6000/3800/3600/3500/2600

1. Remove the rear cover and front side panel of the Priport.
2. Mount the Shielded Cable Interface (2).
a) Mount a Stud (17) on the rear chassis of the Priport. b) Thread the Shielded Cable (4) from rear chassis to the front chassis
under the Priport body. Note for the VT3600/3500/2600: first remove the bottom plate, then re­attach it.
c) Attach the Shielded Cable (4) on the Stud (17) using two M4x8 Screws
(26).
NOTE:
Before mounting Printed Circuit Board Interface (2), attach one end of the Ribbon Cable (12) to the IPU board ribbon cable connector.
Installation
3. Mount the Printed Circuit Board Interface (2).
a) Mount a Stud (20) on the
Priport.
b) Mount the Bracket (18) on the
chassis using a M4x6 screw and washer (21).
c) Attach the Printed Circuit Board
(2) using 2, M3x6 screws (27). Attach the bottom of the right hand side of the Printed Circuit Board to the Spacer (16) using a M3x25 screw (19).
d) Attach the connector of the
Printed Circuit Board (2) to the Shielded Cable (4).
e) Attach free end of the Ribbon
Cable (21) to the Printed Circuit
f) Board Interface (2).
M4x6 Screw
Interface Board
M3x6 Screws
Stud
Bracket
M3x25 Screw
IPU board
Spacer
Ribbon Cable
17
Page 21
INSTALLATION PROCEDURES FOR INTERFACE KITS 30 April, 1999
4. Set the Printed Circuit Board interface switches.
a) Set all switches on DIPSW 101 to OFF.
5. Re-attach the side cover panels of the Priport.
a) Pop out the communication
port cover plate from the lower center of the rear cover panel.
b) Reinstall the rear and front
cover panels.
6. Connect the Priport and AC power to the Controller.
a) Connect a Video Cable between the Priport and the Controller. b) Connect an AC cable to the Controller.
7. Set SP Mode 1 (for the Online Key On/Off) to ON.
Communication port cover
18
Page 22
30 April, 1999 INSTALLATION PROCEDURES FOR INTERFACE KITS

3.3.4 VT2400

1. Remove the rear cover and front side panel of the Priport.
2. Mount Shielded Cable Interface (4).
3. Mount Printed Circuit Board Interface (2).
a) Remove the three screws
attaching t he mainframe MPU Board to the chassis (two screws upper and lower side of CN109, and one screw lower side of the CN111).
b) Replace the screws removed in
a) above with Studs (29).
c) Connect one side of the Ribbon
Cable (12) to the connector of Mainframe MPU Board.
d) Attach the Printed Circuit Board
Interface (2) to the Studs (29) using M3x6 Screws (27).
e) Connect the free end of the
Ribbon Cable (12) to the CN102 connector of Printed Circuit Board Interface (2).
f) Set all switches of DIPSW 101
on the Printed Circuit Board Interface (2) to OFF.
Shielded Cable
Studs
Installation
4. Pop out the communication port cover plate from the lower center of the rear cover panel. Reinstall the rear and front cover panels.
5. Set SP Mode 2-1 (Online Key On/Off) to ON.
Printed Circuit Board Interface
19
Page 23
INSTALLATION PROCEDURES FOR INTERFACE KITS 30 April, 1999

3.3.5 VT2240/VT2250

1. Remove the top cover of the Mainframe MPU Board.
2. Remove screws attached to the two studs on the top of MPU Control Board.
3. Connect the free end of the Ribbon Cable (12) to the connector marked CN110 located at the left edge of the MPU Control Board.
4. Position the MPU Control Board and Printed Circuit Board Interface (2) on the Studs.
5. Attach the Printed Circuit Board Interface (2) to the MPU Control Board, taking care to align the left edge with the locking spacers.
MPU Control Boar d
Locking Spacers
Screw
6. Attach the right side edge of the Printed Circuit Board (2) to the mounting Studs on the MPU Control Board using three M3x6 screws.
7. Connect the free end of the Ribbon Cable (12) to the connector marked CN102 on the Printed Circuit Board Interface (2).
8. Attach the Shielded Cable to the Printed Circuit Board Interface (2).
Printed Circuit Board Interface
Shielded Cable
Screws M3x6
20
Page 24
30 April, 1999 INSTALLATION PROCEDURES FOR INTERFACE KITS
9. Remove the rear cover panel of the Priport.
10. Remove the Plate attached to the channel for the Main Harness in the rear upper of the Chassis.
11. Route the Shielded Cable (4) along side the Main Harness.
12. Re-attach the Plate.
13. Mount the Studs (24) on the rear chassis of the Priport.
14. Mount the Bracket end of the Shielded Cable (4) onto the Studs (24) using two M4x8 screws (26).
15. Tie the Shielded Cable (4) to Main Harness using the Tie Band (13).
16. Pop out the communication port cover plate from the lower center of the rear cover panel.
17. Reinstall the rear cover panel of the Priport.
18. Set all switches on DIPSW 101 of the Printed Circuit Board Interface (2) to OFF.
Plate
Tie Band
Installation
Studs
Bracket
19. Re-install the top cover of the Priport.
20. Set SP Mode 1 (Online Key On/Off) to ON.
21
Page 25
INSTALLATION PROCEDURES FOR INTERFACE KITS 30 April, 1999

3.3.6 VT2200

1. Remove the rear and front covers of the Priport.
2. Mount Shielded Cable Interface (4). a) Mount two Studs (24) on the rear
chassis of the Priport.
b) Remove bottom plate of the
Priport.
c) Thread the Shielded Cable (4)
from the rear chassis to the front
chassis under the Priport body. d) Reinstall the bottom plate. e) Mount the Bracket of the
Shielded Cable (4) on the Studs
(8) using two Phillips Screws
M4x8 (26).
Stud
3. Mount Printed Circuit Board Interface (2).
a) Mount four Studs (25) on the
front chassis of the Priport.
b) Connect the Ribbon Cable (12)
to the MPU board of the Priport.
Flat Cable
Shield Cable
22
Page 26
30 April, 1999 INSTALLATION PROCEDURES FOR INTERFACE KITS
c) Attach the Printed Circuit
Board Interface (2) to the Studs (25) using four M3x25 Screws (20).
d) Connect the free end of the
Ribbon Cable (27) to CN102 of the Printed Circuit Board Interface (2).
e) Connect the Shielded Cable
(4) to CN101 of the Printed Circuit Board Interface (2).
f) Set a ll switches on DIPSW
101 of the Printed Circuit
Printed Circuit Board
Board Interface (2) to OFF.
g) Set DIPSW 103-8 of the
Mainframe MPU Board (Online On/Off) to ON.
Installation
4. Pop out the communication port cover plate from the lower center of the rear cover panel.
5. Reinstall the rear and front cover panels of the Priport.
23
Page 27
INSTALLATION PROCEDURES FOR INTERFACE KITS 30 April, 1999

3.3.7 VT1730/1800

1. Remove the rear and front covers of the Priport.
2. Mount Shielded Cable (4).
a) Mount two Studs (5) with Washers
(6) on the rear chassis of the Priport.
b) Remove the cover panel under the
paper feed table.
c) Thread the Shielded Cable (4)
from the rear chassis to the front chassis under the Priport body.
d) Reinstall the cover panel under the
paper feed table.
e) Mount the Bracket of the Shielded
Cable (4) onto the Studs (5) using Phillips M4x8 screws (26).
f) Mount the Bracket (8) to the
bracket of the front chassis using Phillips M4x6 screws (21).
g) Tie the Shielded Cable (4) to the
Bracket (21) using Tie Band.
Studs
Washer
24
Shielded Cable
Bracket
Page 28
30 April, 1999 INSTALLATION PROCEDURES FOR INTERFACE KITS
3. Mount the Printed Circuit Board Interface (2).
a) Mount a Stud (7) on the front
chassis of the Priport.
b) Remove the left screw securing
DIP 103 to the Mainframe MPU.
c) Connect the Ribbon Cable (12) to
the MPU Board.
d) Attach Colored Spacer (14) to the
lower left corner of the Printed Circuit Board Interface (2) using one Phillips M3x35 screw (9).
Flat Cable
e) Mount the Printed Circuit Board
Interface (2) using three Phillips Screws with Flat Washers (Black)
Colored Spacer
Printed Circuit Board
M3x6 (30).
f) Connect the free end of the Ribbon
Cable (12) to CN102 of the Printed
Phillips Screw M3x35
Circuit Board Interface (2).
g) Connect the Shielded Cable (4) to
CN101 of the Printed Circuit Board Interface (2).
h) Set all switched of DIPSW 101 of
the Printed Circuit Board Interface (2) to OFF.
Installation
NOTE:
The On-line key on the operation panel is enabled automatically when the interface board is connected to the MPU at power on.
25
Page 29
30 April, 1999 TOOLS

4. OPERATION VERIFICATION

Operation verification of the Controller consists of using the Controller with a computer and a PRIPORT to verify that all I/O ports function properly.
Performing a successful operational verification provides a high degree of confidence that the controller and PRIPORT to which it is attached are operating normally.

4.1 TOOLS

The following items are needed to perform an operational verification of the Controller. Items marked with (*) are included in the Service Kit (see Section 5.1.2).
1) A PRIPORT.
2) A PRIPORT-to-Controller cable (*).
3) A PC with a LAN card installed running Windows 95 with IE4.01 SP1, or Windows 98. The PC must be set up to communicate via IPX/SPX and TCP/IP protocols, and have the following programs installed: a) Controlle r utility software and drivers1, b) Proper Priport printer drivers1, c) IPX Redirector software
4) A MAC running OS 7.6.1 or later operating system.
5) The Installation CD (*).
6) A mini-centronics computer-to-Controller cable (*).
7) A cross-connect LAN cable (*).
8) An AppleTalk cable (*).
1
Operation
Verification
1
included on the Installation or Service CDs. (See Section 5.1.2 for the
Service CDs.)
27
Page 30
TESTS 30 April, 1999

4.2 TESTS

Verification of correct operation of all ports and status lights verifies that the Controller is operating normally.

4.2.1 PRELIMINARY VERIFICATION OF PRIPORT AND VIDEO INTERFACE OPERATION

1) Verify that the following parts are properly connected: a) I/F Board to the Priport Main Board (IPU Board), b) Shielded Cable to the I/F Board, c) All other parts of the I/F Kit.
2) Turn the Priport on and, while it is offline (i.e., Online OFF is selected), verify that, a) It can produce a good master from a scanned original, and b) It can print from the master made of the scanned original.
3) Enable the “Online Mode” while the Priport is in the SP-MODE, and verify that the a) The Online LED illuminates when the Online Key is pressed, and b) No error is displayed on LCD of Priport. If so, recover from the
error.

4.2.2 PROCEDURE TO VERIFY CONTROLLER POWER ON SEQUENCE AND PRIPORT INTERFACE

1) If not previously done, perform operation verification procedure 4.2.1.
2) Properly attach a video cable such as that supplied in the Service Kit (see Section 5.1.2) between the Controller and Priport.
3) Power on the Priport.
4) Put the Priport ONLINE.
5) Set the Priport ready for master making and printing.
6) Wait while the Controller conducts its turn-on self-diagnostic test (takes about thirty seconds.)
7) Check the Controller LED status lights: a) The left red and right yellow lights flash alternately when the
power-on self-diagnostic test is in progress.
b) The Controller is ready for printing when the self-diagnostic test is
finished and the left light is green (the right light is dark).
NOTE:
A solid green left status light with the right status light off verifies correct Controller power on process.
28
Page 31
30 April, 1999 TESTS
8) When the Contro ller is ready for printing, put paper int o the Priport input tray and set Auto Cycle ON.
9) Press the Diagnostic Test Page button on the back of the controller. The left green light will start to flash slowly, indicating the controller is in the process of creating a Diagnostic Test Page.
10) Master making should begin when the right right light starts to flash slowly.
11) Printing should begin when the left green and right green lights flash alternately.
NOTE:
A correctly generated/printed Diagnostic Test Page verifies correct operation of the Controller’s digital duplicator port.
4.2.3 PROCEDURE TO VERIFY THE CONTROLLER’S PARALLEL AND LAN PORTS
1) If not previously done, perform operation verification procedures
4.2.1 and 4.2.2.
2) Connect a mini-centronics cable such as that supplied in Service Kit (see Section 5.1.2) between the PC and the Controller.
3) If not previously done, install the Controller software and drivers onto the PC. Make sure to install the printer drivers specific to the digital duplicator (Priport) model with which you are working. Make sure the port to which the printer is attached is LPT1:.
4) Select either the PCL or PS3 printer driver for the Priport and print the Windows Test Page from the Printer Properties of the printer driver:
a) Put paper into the input tray of the Priport and set Auto Cycle on, b) In the Printers Folder, right-click on the Priport printer driver,
select Properties, then locate and click on Print Test Page,
NOTE:
A correct printout of the Windows Test Page verifies correct operation of the Controller’s parallel port.
5) If not previously done, install the IPX Redirector program onto the PC (located on the Installation or Service CDs: see Section 5.1.2 for the Service CDs).
6) Connect a cross-connect LAN cable such as that supplied in the Service Kit (see Section 5.1.2) between the PC and the Controller.
Operation
Verification
29
Page 32
TESTS 30 April, 1999
7) Select either the PCL or PS3 printer driver for the Priport and print the Windows Test Page from the Printer Properties of the printer driver, this time using the LAN port:
a) In the Printers Folder, right-click on the Priport printer driver,
select Properties, then click on Details.
b) Under ‘
belonging to the Controller as identified by
option)
c) Click on the
Page
NOTE:
Print to the following port:
, and click
General
,
A correct printout of the Windows Test Page verifies correct operation of the Controller’s LAN port.
Apply
.
tab, then locate and click on
’, select the LAN port
(OTS Ethernet
Print Test
4.2.4 PROCEDURE TO VERIFY THE CONTROLLER’S LOCALTALK PORT
1) If not previously done, perform operation verification procedures
4.2.1, 4.2.2, and 4.2.3.
2) Connect an AppleTalk cable such as that supplied in the Service Kit (see Section 5.1.2) between the MAC and the Controller.
3) If not previously done, install the Controller software and drivers onto the MAC. Make sure to install the printer drivers specific to the digital duplicator (Priport) model with which you are working.
4) Select a graphic or text file and print it to the Controller/Priport.
NOTE:
A correct printout of the graphic or text file verifies correct operation of the Controller’s AppleTalk port.
30
Page 33
30 April, 1999 BASIC STEPS FOR TROUBLESHOOTING

5. TROUBLESHOOTING

5.1 BASIC STEPS FOR TROUBLESHOOTING

5.1.1 CATEGORIZING PROBLEMS

When a problem is reported, it should be categorized according to the data or information collected from the customer regarding its occurrence. This data falls into three categories:
1) the steps required to generate the problem,
2) the conditions under which the problem occurs, and
3) the frequency of occurrence.
The process of categorization should proceed as follows:
Problem Hardware Malfunction of Priport Mainframe
I/F Board
Malfunction of Controller Mainframe
Memory
Limitation of the Hardware
Software Controller Software Bug Driver
Firmware
Limitation of the Controller
Trouble-
shooting
31
Page 34
BASIC STEPS FOR TROUBLESHOOTING 30 April, 1999

5.1.2 EQUIPMENT NECESSARY FOR TROUBLESHOOTING

The following items are needed, as well as a working Priport and Win95/98 computer.
NOTE:
1) Cables for operational verification of the controller.
2) Set of all Installation CDROMs (all mfr Installation CDs and one Companion CD) allowing setup of any PRIPORT and any controller model number.
3) Cables for service/firmware updates.
4) Special software or tools for troubleshooting or updates.
The following items are available as the Service Kit. Refer to
section 7 for the part number.
a) 1, PRIPORT-to-controller video cable. b) 1, computer-to-controller parallel cable. c) 1, 5 meter AppleTalk cable. d) 1, 5 meter normal LAN “patch” cable.
a) 1, serial ribbon cable: 10pin header to DB9F. b) 1, 3 meter extension serial cable, DB9M to DB9F. c) 1, 5 meter cross-over LAN cable for peer-to-peer connection
without a hub
a) 1, CDROM containing LAN Tools and service software.

5.1.3 INFORMATION NECESSARY FOR TROUBLESHOOTING

The following information should be collected before troubleshooting begins:
A Diagnostic Test Page from the controller,
The name and version of the printer driver,
A print sample showing the problem,
The printer settings of the computer, and
The name and version of the application software that generated the
page.
32
Page 35
30 April, 1999 TROUBLESHOOTING FLOW

5.2 TROUBLESHOOTING FLOW

5.2.1 TROUBLESHOOTING FLOWCHART

Problem
Priport works normally
Controller LED status is normal
Diagnostic page
is printed#normal
Is print test result is normal?
No
No
No
Yes
Recover from the error.
Recover from the error.
- Main Board
- Program ROM
- Video Cable
Board
- I/F
- Shielded Cable
Limitation of Controller, Printer Driver Setting , or Application Software Setting.
Check the Priport - see Section 5.3.
Check the Controller LED status - see Section 5.6.
Check Controller operation with the Priport – see Section 5.3.
Check Controller operation with a computer – see Section 5.3.
Trouble-
shooting
No
Printed normal with DOS
Printer Port of Computer Printer Cable Centronics I/F, LocalTalk
Yes
Windows Printer Driver Fault
33
Check operation of the printer driver – see Section 5.8.
Page 36
PRIPORT/CONTROLLER FAILURE IDENTIFICATION 30 April, 1999

5.3 PRIPORT/CONTROLLER FAIL URE IDENTIFICATION

For each of the following failure modes, see the corresponding operation verification procedure to assist with the troubleshooting process:
Apparent Failure Mode Operation Verification Procedure
Priport operation
the Controller.
Priport/Controller opera ti on
without a computer.
Priport/Controller opera ti on
with a computer.
Use the operation verification procedure indicated to help identify in which component the problem lies.
without
Section 4.2.1 Section 4.2.2 For operation with a PC: Section 4.2.3.
For operation with a MAC: Section 4.2.4.
34
Page 37
30 April, 1999 SUBASSEMBLY TROUBLESHOOTING

5.4 SUBASSEMBLY TROUBLESHOOTING

Once you have positively identified a problem with the Controller, it will be necessary to troubleshoot the problem to the assembly level, and replace the faulty assembly.

5.4.1 IDENTIFYING THE FAULTY ASSEMBLY

A problem or fault must be traced to one of the subassemblies of the Controller. As a general rule, it is best to chec k the sub assemblies in order according to their respective expected failure rates, keeping in mind the failure symptoms. Therefore it is generally recommended that the boards be checked in the following order:
1) the PSU board,
2) one or more of the boards that plugs into the Main Board, or
3) the Main Board itself.
IMPORTANT:
The procedures to identify in which component the problem lies may be used to verify the operation of the indicated subassembly. If operation of any particular subassembly cannot be verified, replace the entire subassembly – do not attempt component­level repair.
Trouble-
shooting
35
Page 38
NIB FIRMWARE AND MEMORY UPGRADE TROUBLESHOOTING 30 Apr il, 1999

5.5 NIB FIRMWARE AND MEMORY UPGRADE TROUBLESHOOTING

To solve any problems when updating NIB firmware, refer to sections 6.4.2.3 “Miscellaneous Support Procedures to the NIB Firmware Update” and 6.4.2.4 “NIB Firmware Update FAQs”.
For the memory upgrade, refer to sections 6.5.2 “Testing a Memory upgrade” and
6.5.3 “Troubleshooting a Memory Upgrade”.
36
Page 39
30 April, 1999 LED STATUS LIGHT SEQUENCE AND CONDITIONS

5.6 LED STATUS LIGHT SEQUENCE AND CONDITIONS

5.6.1 EVENT: POWER ON

Status Contents Check Point
All LEDs are off. No power supply.
Yellow and red LEDs are flashing
Self-diagnostic test before ready.
alternately.
Left-green LED is
Ready.
on. Left-green LED is
flashing.
Left-green LED is
Controller is processing data.
Master making. on and right-green LED is flashing.
No AC power, AC cord not properly connected, or power supply failure in the Controller.
If this occurs for more than 60 seconds and network board (NIB) lights are also flashing yellow and green, check to see if NIB jumper OP2 is set to OFF instead of FACT.
Check to see if there is a print job in the print queue of the network server, the print manager, or the print spooler in computer.
Check to see if there is a print job in the print queue of the network server, the print manager, or the print spooler in computer.
Trouble-
shooting
Left-green and right-green LEDs are flashing alternately.
Left-green and right-green LEDs are flashing simultaneously.
Printing.
Proof printing.
Check to see if the Diagnostic Test Page button is stuck.
Check to see that the PRIPORT is making copies.
37
Page 40
LED STATUS LIGHT SEQUENCE AND CONDITIONS 30 April, 1999
Status Contents Check Point
Yellow LED is flashing.
Red and yellow LEDs are flashing simultaneously.
No response from the PRIPORT.
PRIPORT Error.
Check that the PRIPORT is turned on.
Check that the Controller is properly connected to the PRIPORT with the provided cable.
Check that the switches on DIPSW 101 of the Type600 Interface board are all set to the OFF position.
Check that the PRIPORT is On­Line (i.e., ON-LINE enabled).
Check that the PRIPORT Interface Card inside the Controller is properly connected to the Main Board at J2 through the ribbon cable.
Check for an error message display on the PRIPORT control panel.
Check that the Controller is properly connected to the PRIPORT.
38
Page 41
30 April, 1999 LED STATUS LIGHT SEQUENCE AND CONDITIONS
Status Contents Check Point
The Red LED is flashing, or is on longer than 30 seconds, or the Red and Yellow LED’s stay flashing alternately for greater than one minute.
Controller Error.
Check that the Flash ROM SIMM inside the Controller is inserted properly into its socket.
Check to see that only a single RAM SIMM is installed into slot 1 nearest the edge of the Main Board.
Check that the dip switches of SW1 on the Main Board are set to defaults : 1 and 2 ON, 3 and 4 OFF.
Check that the NIB has jumper OP2 set OFF (not set to FACT).
Check that JP3 on the Main Board has jumpers 1-2 and 3-4 set to boot the on-board ROM.
Trouble-
shooting
39
Page 42
LED STATUS LIGHT SEQUENCE AND CONDITIONS 30 April, 1999

5.6.2 EVENT: PUSH THE DIAGNOSTIC TEST PAGE BUTTON

Status Contents Check Point
Left-green LED is flashing.
Left-green LED is on and right-green LED is flashing.
Left-green and right -green LEDs are flashing alternately.
Left-green and right-green LEDs are flashing simultaneously.
Yellow LED is flashing.
Data Processing.
Master making.
Printing.
Proof printing.
No response from the PRIPORT.
Check to see that the PRIPORT is turned on.
Check to see that the Controller is properly connected to the PRIPORT.
Check to see that the switches on DIPSW 101 are all set to the OFF position.
Red and yellow LEDs are flashing simultaneously.
PRIPORT Error.
Turn the PRIPORT on first, then turn on the Controller.
Check to see that the PRIPORT is Online.
Check to see that the PRIPORT Card inside the Controller is properly connected to the Main Board at J2 through the ribbon cable.
Check for an error message on the PRIPORT.
Check to make sure the Controller is properly connected to the PRIPORT.
40
Page 43
30 April, 1999 LED STATUS LIGHT SEQUENCE AND CONDITIONS

5.6.3 EVENT: SEND A PRINT JOB

Status Contents Check Point
Left-green LED is on.
Left-green LED is flashing.
Left-green LED is on and right-green LED is flashing.
Left-green and right -green LEDs are flashing alternately.
Left-green and right-green LEDs are flashing simultaneously.
Yellow LED is flashing.
Ready.
Controller is processing data.
Master making.
Printing.
Proof printing.
No response from the PRIPORT.
Check to see that the computer is connected Properly to the controller.
Verify that the PRIPORT is printing copies.
Press Print on the PRIPORT to continue printing the requested number of copies.
Check to make sure the PRIPORT is powered on.
Check to see that the Controller is properly connected to the PRIPORT.
Trouble-
shooting
41
Check to see that the switched of DIPSW 101 are all in the OFF position.
Turn the PRIPORT on first, then on the Controller.
Check to make sure the Program ROM or RAM SIMM sick inside the Controller is inserted properly into its connector.
Page 44
LED STATUS LIGHT SEQUENCE AND CONDITIONS 30 April, 1999
Status Contents Check Point
Red and yellow LEDs are flashing simultaneously.
PRIPORT Error.
Check for an error message on the PRIPORT.
Check to make sure the Controller is properly connected to the PRIPORT.
42
Page 45
30 April, 1999 DIAGNOSTIC TEST PAGE CONTENTS

5.7 DIAGNOSTIC TEST PAGE CONTENTS

Configuration and Settings:
Model Number: CPIF26 Installed RAM: 32MB Duplicator resolution 400 DPI Model Brand Ricoh Standard Ports: Parallel AT Video I/F Version 4.0 Locale Setting Europe Additional Port: Network Default Paper Size: A4 PostScript Version: 3010.106 Ethernet Address: 00:40:af:79:XX.XX AutoCycle: ON Post Script ROM Ver: 911000842 IP Address 0.0.0.0 PCL Symbol Set: PC-8 Flash ROM Version: 17.099.022 Ethertalk Name: Control l er RAM Font Cache 0MB Controller Serial No. AU4YYMMXXXX IPX Printer Name OTS_ZZZZZZZ RAM Disk Size 384KB CPU Board Serial No. Yyyyyy Network Serial No. ZZZZZZZ
Explanation of variables in fields above:
Controller Serial No.: AU4 YYMM XXXX
Prefix Production Year and Month
Serial Number
CPU Board Serial No.: Y yyyyy
Board Revision Level Serial Number
Network Serial No.: ZZZZZZ
SN# assigned at OEM vendor (saved in NIB NVRAM)
IPX Printer Name: OTS_ ZZZZZZ
Prefix Network Serial Number (saved in NIB NVRAM)
NOTE: The contents of “Configuration and Settings” shown above is subject
to change
.
Trouble-
shooting
43
Page 46
CHECKING PRINTER DRIVER OPERATION 30 April, 1999

5.8 CHECKING PRINTER DRIVER OPERATION

If the Windows Test Page does not print, or doesn’t look right, check printer driver operation using the following steps.
1) Select the Details tab in the Properties Menu of the Printer Driver,
2) Change Port connection to “File :”,
3) Click on the Apply button, select the General Tab and click on the Print Test Page button,
4) Set the file name (e.g., “test”), set the disk/directory location, and save the file,
5) Click ‘YES’ when the message pops up asking whether the test page printed correctly,
6) Open an MSDOS session (Start-Programs-MSDOS Prompt).
7) Check that the Priport and Controller are ready for printing, then execute the following command at the MS DOS Prompt.
copy /b test.prn lpt1
NOTE:
a) Always input “/b” after “copy”. b) The above example is if the file name saved in the step d) is
“test.prn”.
c) If the controller is connected to the second port of the computer,
replace “lpt1” with “lpt2.”
8) Input “exit ”and exit from MS DOS prompt.
9) If the image is printed correctly, reset the printer driver to print to the printer port by doing the following:
a) select the Details tab in Properties Menu of the Printer Driver b) change the Port back to the original setting (e.g., LPT1: or
LPT2:), c) click Apply. Failure to do this will result in subsequent print jobs using this printer driver will be sent to a file on the hard drive instead of the printer.
If the image did not print correctly, there is a problem with the printer driver – it may be corrupt or out-of-date. Delete the printer driver and replace with a version from the Installation CD. Then repeat this process.
44
Page 47
30 April, 1999 COLLECTING INFORMATION FOR A PROBLEM REPORT

5.9 COLLECTING INFORMATION FOR A PROBLEM REPORT

The Problem Report should include the following items:
A Diagnostic Test Page printed by the Controller.
The name of computer manufacturer, and the model.
The type of CPU, CPU speed and number of megabytes of RAM in
the computer.
The model name and number of the PRIPORT.
The name and version of the printer driver being used.
The port to which the Printer Driver is connected (i.e., LPT1:, IPX,
etc.).
The EPROM version of the PC Controller I/F Kit Printed Circuit Board (for the JP series, the serial number of the Priport).
The color and flashing pattern of both the Controller status lights at time the problem is observed.
The name and version of the application software (i.e., Microsoft Word 97, Adobe PageMaker, etc.).
The paper size and orientation selected in the application software’s Print menu.
A sample printout showing the problem.
Trouble-
shooting
45
Page 48
30 April, 1999 REQUIRED TOOLS AND PRECAUTIONS

6. DISASSEMBLY / ASSEMBLY

6.1 REQUIRED TOOLS AND PRECAUTIONS

Anti-static wrist strap.
#1 Phillips screwdriver.
#2 Phillips screwdriver.
3/16" thin-wall nut driver or wrench.
DANGER
The Controller's power supply becomes hazardous with the chassis opened. It exposes you to severe electrical shock if you do not disconnect the power cord before opening.
CAUTION
The electronic components in this unit can be damaged by static discharge. Please ensure that you are properly grounded before touching any portion of the electronics. Also, touch the chassis with your finger before connecting test cables, setting switches or reattaching components.
47
/Assembly
Disassembly
Page 49
DISASSEMBLY PROCEDURES 30 April, 1999

6.2 DISASSEMBLY PROCEDURES

6.2.1 PREPARATION

1. Identify a static-safe area for storage of the electronic components to be removed.
2. Disconnect the power cable.

6.2.2 REMOVI NG THE TOP COVER AND FRONT PANEL BEZEL

1. Turn the Controller over and lay it on its back.
2. Use the #1 Phillips screwdriver to remove the four 4-40 x ¼ " screws in the feet to unfasten the lid. Set the screws and feet aside for later re-assembly.
3. With the bottom facing you and the front facing up, grab both sides of the controller and press the back against your knee. Gently slide the top cover down off the back of the chassis.
4. Slide top cover away from front plastic bezel.
5. Remove the front plastic bezel by pressing in on one of the latch tabs
NOTE: Use caution not to break the latch tabs.
Latch Tabs
Top Cover
48
Page 50
30 April, 1999 DISASSEMBLY PROCEDURES

6.2.3 REMOVING THE PRIPORT INTERFACE.

1. Remove the top cover (see Section 6.2.2).
2. Remove the two 4-40 x ¼" x 4-40 jack screws (hex-shaped mounting studs) securing the digital duplicator port DB25 connector to the chassis rear panel, using the 3/16" nut driver or wrench.
3. Gently lift the interface card back to clear the upper lip on the chassis rear panel, and rotate it to a vertical position.
4. Disconnect the ribbon cable at the end of the card connecting it to the Main Board, and set the card aside in the static-free area.

6.2.4 REMOVI NG THE NETWORK BOARD OR OPTION CARD.

1. Remove the top cover (see Section 6.2.2).
2. Remove the two 4-40 x ¼ " screws securing the faceplate of the network board (NIB) or the option (Local Printer Port) card to the chassis rear panel, using the #1 Philips screwdriver.
3. Gently lift the card back to clear the upper lip on the chassis rear panel, and rotate it to a vertical position.
4. Disconnect the ribbon cable at the end of the card connecting it to the Main Board, and set it aside in the static-free area.
Network Board
Flat Cable
Interface Port
/Assembly
Disassembly
49
Page 51
DISASSEMBLY PROCEDURES 30 April, 1999

6.2.5 REMOVI NG THE CENTRONICS PORT AND MAIN BOARD.

1. Remove the top cover (see Section 6.2.2).
2. Remove the PRIPORT interface card (see Section 6.2.3).
3. Remove the network board (NIB) or option (Local Printer Port) card (see Section 6.2.4).
4. Remove the digital duplicator port and NIB or option card ribbon cables and set them aside with the top cover screws.
5. Remove the RAM and the Flash ROM SIMM sticks from the Main Board, and place them in the static-safe area - see Section 6.4 for instructions on removing SIMM’s from their respective carriers.
6. Remove the two M2.6 x 6 screws securing the mini-Centronics connector of the Main Board to the chassis rear panel, using the #1 Philips screwdriver. they are an odd size.
7. Remove three 6-32 x 7/16" screws attaching the Main Board to the chassis, using the #2 Philips screwdriver.
IMPORTANT!
– do not lose these screws, as
8. Slide the Main Board slightly forward through the front slot.
Main Board
50
Page 52
30 April, 1999 DISASSEMBLY PROCEDURES
9. Lift the rear (connector end) of the board up and back
10. Disconnect the power harness at J2.
11. Lift the Main Board out, clear of the chassis, and place it into the static-safe area.

6.2.6 REMOVING THE PSU

1. Remove the top cover (see Section 6.2.2).
2. Disconnect the AC power, Main Board, and fan cable assembles from their respective headers on the PSU.
3. Note that the PSU is secured to the chassis with four 6-32 x ¼" screws.
IMPORTANT!
stud nearest the ground stud DOES NOT have an integral lock washer, as do the other three screws.
is an internal-tooth version and resides under the circuit board, between the board and the mounting stud
safety requirements and must be re-assembled in the same fashion.
– note that the 6-32 x ¼ screw going into the mounting
The lock washer for this screw
. This is done to satisfy UL
4. Remove the three 6-32 x ¼" screws with external-tooth locking washers and the plain 6-32 x ¼ screw attaching the PSU to the chassis, using the #2 Philips screwdriver.
5. Lift up the PSU board and recover the 6-32 internal-tooth lock washer described in 4 above. It may be stuck to the bottom of the PSU circuit board, or sitting on top of the mounting stud.
6. Lift the PSU Board out of the chassis, and place in the static-free area.
Location of UL grounding screw
PSU Board
/Assembly
Disassembly
51
Page 53
DISASSEMBLY PROCEDURES 30 April, 1999

6.2.7 REPLACING THE AIR CIRCULATION FAN

1. Remove the top cover (see Section 6.2.2).
2. Remove the PSU (see Section 6.2.6).
3. Remove four 4-40 x ¾" screws securing the fan to chassis center divider.
4. Remove the fan and connecting cable.
5. Install the new fan and cable, using the four screws removed in 3 above.
6. Reinstall the PSU (see Section 6.3.2).
7. Reinstall the top cover (see Section 6.3.5).
Fan
PSU
52
Page 54
30 April, 1999 ASSEMBLY PROCEDURES

6.3 ASSEMBLY PROCEDURES

Assembly procedures are essentially the reverse of disassembly.

6.3.1 INSTALLING THE PSU

1. Place the chassis on a flat, stable surface.
2. Place the special grounding 6-32 internal-tooth lock washer on the PSU mounting stud nearest the chassis ground stud.
3. Orient the PSU board so that the fuse is located towards the back panel of the chassis.
4. Gently place the PSU board on the chassis mounting studs, aligning the four mounting holes with the holes in the studs, being careful not to knock the special grounding lock washer off of its position
5. Place the 6-32 x ¼" screw without an integral lock washer through the mounting hole of the PSU nearest the ground stud. DO NOT TIGHTEN at this time.
6. Place the three 6-32 x ¼" screws with integral lock washers in the other three PSU mounting holes.
7. Tighten all four mounting screws using the #2 Phillips screwdriver.
8. Inspect the UL grounding screw of the PSU to make sure the lock washer underneath the board is securely in the proper position.
9. Attach the fan connector to header TB3, the Main Board connector to header TB2, and AC connector to header TB1 on the PSU.

6.3.2 INSTALLING THE MAIN BOARD

1. Orient the Main Board so that the two status LEDs are at the left­front section of the chassis (from the perspective of someone looking at the front of the chassis).
2. Feed the front (status LED) edge of the Main Board through the slot in the front chassis just enough so that the rear of the board clears the lip on the rear chassis, allowing placement of the board onto the chassis mounting studs.
3. Position the board back toward the rear of the chassis such that the Diagnostic Test Page switch and the mini-centronics connector each go through their respective access holes.
/Assembly
Disassembly
4. Place three 6-32 x 7/16" screws into the three chassis mounting studs to locate the board into position. DO NOT TIGHTEN at this time.
53
Page 55
ASSEMBLY PROCEDURES 30 April, 1999
5. Place two M2.6 x 6 screws on the holes that secure the mini­centronics connector to the rear panel and tighten using the #1 Phillips screwdriver. screw (e.g., M2.5 x 6) for the originals. Use only the proper screws for this connector.
6. Tighten the three 6-32 x 7/16" screws that secure the Main Board to the chassis mounting studs using the #2 Phillips screwdriver.
7. Attach the PSU connector to the header J12.
IMPORTANT!
– do not substitute a different size
Procedures 6.3.3 through 6.3.5 assume that the PSU and Main Board have already been installed in the chassis – see Sections
6.3.1 and 6.3.2.

6.3.3 INSTALLING THE PRIPORT INTERFACE CARD

1. Position the DB25 connector (J1) of the card through the rear chassis slot, aligning the threaded mounting holes with those in the rear chassis.
2. Attach the DB25 connector (J1) to the rear chassis using two 4-40 x ¼" x 4-40 jack screws (hex-shaped mounting studs), with the 3/16 nut driver or wrench.
3. Attach the ribbon cable from J2 on the card to the DUPLICATOR header J2 on the Main Board.

6.3.4 INSTALLING THE NIB OR OPTION CARD

1. Position the faceplate of the card into the rear chassis slot, aligning the screw holes with those in the rear chassis.
2. Attach the faceplate to the rear chassis using the two 4-40 x ¼ mounting screws, with the #1 Phillips screwdriver.
3. Attach the ribbon cable to the card, then to the proper connector on the Main Board (NIB connects to J8, Option to J9), taking care to not twist the ribbon cable.
54
Page 56
30 April, 1999 ASSEMBLY PROCEDURES

6.3.5 INSTALLING THE TOP COVER AND FRONT PANEL BEZEL OF THE CONTROLLER

1. Carefully re-attach the front bezel, taking care to not break the locking tabs.
2. Slide the cover back onto the chassis from the back of the Controller.
3. Gently use a small flat-blade screwdriver to pry the cover front lip slightly up to clear the lip of the front chassis frame.
4. Using both hands, grab the sides and press the front against your knee or torso. Be careful to not damage or scratch the front bezel if it is attached. Repeat this process until there is no gap between the lid and the front bezel. If completed correctly, the front bezel should be snug against the front chassis panel and the top cover, and will not rattle.
5. Turn the unit over and lay it on its back.
6. Attach four rubber feet with concentric 4-40 x ¼" screws through the top cover holes to the four threaded mounting holes on the bottom of the chassis, with the #1 Phillips screwdriver.
55
/Assembly
Disassembly
Page 57
UPGRADING CONTROLLER FIRMWARE 30 April, 1999

6.4 UPGRADING CONTROLLER FIRMWARE

6.4.1 MAIN BOARD FIRMW ARE UPDATE INSTRUCTIONS

Two (2) ROM images for CPIF26 can be updated:
1) The Adobe firmware (resides in an on-board FLASH ROM chip on the
Main Board).
2) The CPIF26 firmware (resides on a SIMM connected to the Main
Board).
The instructions below describe the procedures to perform either or both or these updates.
6.4.1.1 Materials and Files
Obtain and have ready to use the following materials and equipment. All items marked with a (*) are included in the Controller Service Kit (see Section 5.1.2).
6.4.1.1.1 Hardware
An
A
An
A
A
A
6.4.1.1.2 Software
The
The
RS-232 ribbon cable adapter
end and a 10-pin header on the other.
2 meter or longer RS-232 extension serial cable
DB9 connector on one end and a female DB9 connector on the other.
IEEE 1284 Bi-directional mini-centronics cable
between your PC and the Controller unit.
PC with an IEEE 1284 Bi-directional interface port and an available serial port running the Windows 95 with IE4.01 SP1, or Windows 98 operating system.
PRIPORT-to-controller video cable
PRIPORT
ROM image file
area, the Elesys web site, or the Service CDs (see Section 5.1.2 for the Service CDs), unZIPp’d if necessary, and stored in a local directory on your computer:
parallel port download utility
Service CDs into
you stored the ROM images
download utility physically downloads the ROM image into the CPIF26 Flash ROMs:
As a reference, view or print “ locate connectors and jumpers.
(*) with a DB9F connector on one
(*) with a male
(*) that attaches
(*).
.
must be downloaded from your local support
(*) must be downloaded from the
the same working directory on your local PC where
. The PC DOS IEEE 1284 centronics
2.1.2 Main Board Layout Diagram
” to
56
Page 58
30 April, 1999 UPGRADING CONTROLLER FIRMWARE
6.4.1.2 Prepare the Controller and computer.
DANGER
The Controller's power supply becomes hazardous with the chassis opened. It exposes you to severe electrical shock if you do not disconnect the power cord before opening.
CAUTION
The electronic components in this unit can be damaged by static discharge. Please ensure that you are properly grounded before touching any portion of the electronics. Also, touch the chassis with your finger before connecting test cables, setting switches or reattaching components.
Prepare the controller for the ROM update process by doing the following:
1. Turn off and unplug the power to the CPIF 26 unit. Remove all other cables from the back panel.
2. Remove the top cover and front bezel using the procedure outlined in Section 6.2.2.
3. Remove the network board (NIB) or option (Local Printer Port) card using the procedure outlined in Secti on 6.2. 4.
4. Locate the Serial Port header JP2 towards the rear of the main board. Attach the header end of the RS-232 ribbon cable to JP2. Make sure pin 1 (with a red stripe or marked on the cable) is towards the front of the Controller.
5. Attach the DB9 end of the cable to one end of the extension RS232 serial cable. Attach the other end of the extension cable to the available serial COM port on your computer.
6. On the computer, start an MSDOS session and get into the working directory where you downloaded the ROM image and centdown files.
/Assembly
Disassembly
57
Page 59
UPGRADING CONTROLLER FIRMWARE 30 April, 1999
7. Configure or setup either the standard Windows Hyperterminal or a substitute on your PC:
Press
Start\Programs\Accessaries\Communications\Hyperterminal
Choose “connect direct to COM1” or “COM2” as appropriate
Set to 9600-8-N-1
Locate DIP switch SW1 under PRIPORT interface adapter board.
Set SW 8 ON (SW 4 on Production boards) to enter monitor
mode.
Connect a parallel cable to unit.
IMPORTANT
: Make sure no
other devices (e.g., ZIP drives) are connected to the parallel port.
DANGER
To complete this process, you must reattach the power cable and operate the unit with an exposed power supply. Use caution to avoid touching any part of the power supply, as it contains exposed high voltages capable of causing a lethal electrical shock.
Re-connect the power cord to the controller and turn it on.
In Hyperterm, press Enter a few times
If you've set the baud rate correctly, you should get a single “>”
prompt:
r4300>
58
Page 60
30 April, 1999 UPGRADING CONTROLLER FIRMWARE
.4.1.3 CPIF26 Firmware SIMM Flash ROM update procedure
6
To update the CPIF26 SIMM flash ROM:
Press ENTER to get the single prompt:
r4300>
Type “z” and ENTER.
Now you get a double “>>” prompt:
r4300>>
Type “boot cent” .
A message appears indicating it is waiting for the centronics port.
Click on the MSDOS window and type:
centdown eleXXX.rom (where “eleXXX.rom” should be replaced by the actual file name for the version of the CPIF26 ROM you are downloading).
Go to the Hyperterm window and answer “Y”.
Click on the DOS window again to activate it.
The download commences automatically. The monitor will first
indicate it is erasing Bank 1, the SIMM flash ROM. Then it will count up by percentage complete. (The selection of which bank to download into is done automatically for you.)
W hen finished, it will show the CPU registry and say “buss error” ­ignore this error, since it is a normal part of the download process.
If you are updating only the CPIF26 Flash ROM, skip to section 6.4.1.5.
Cycle power on the Controller.
/Assembly
Disassembly
59
Page 61
UPGRADING CONTROLLER FIRMWARE 30 April, 1999
6.4.1.4 Adobe Flash ROM update
To update in the Adobe on-board flash ROM:
Press ENTER to find the single prompt:
r4300>
Type “z” and ENTER.
Now you get a double prompt:
r4300>>
Type “boot cent” .
A message appears indicating it's waiting on the centronics port.
Now in a DOS window, type:
centdown adobe.rom (where “adobe.rom” should be replaced by the actual file name for the new version of the Adobe ROM).
Go to the Hyperterm window and answer “Y”.
Click on the DOS window again to activate it.
The download automatically. The monitor will first indicate it is erasing
Bank 0, which is the on-board flash ROM. Then it will count up by percentage complete. (The selection of which bank to download into is done automatically for you.)
W hen finished, it will show the CPU registry and say “buss error” ­ignore this error, since it is a normal part of the download process.
Cycle power to get the single prompt again.
60
Page 62
30 April, 1999 UPGRADING CONTROLLER FIRMWARE
6.4.1.5 Reset to factory default NVRAM settings.
Set SW 7 (SW 3 on Production boards) to ON (SW 1-4 are OFF, SW 5-8 are all ON; SW 1-4 are all ON on Production boards)
Type: z
Then type: boot ps
Monitor output should say it is resetting factory defaults.
Set SW 7 to OFF (SW 3 on Production boards)
Cycle power and you'll get the single prompt again.
Type: z
Then type: boot ps
It should say, among other things :
Flash ROM [SIMM] Version: 17.09X.XXX Copyright 1998 Elesys, Inc. All rights reserved.
6.4.1.6 Check that the update procedure(s) worked.
Set SW 8 to OFF on Beta main boards (SW 4 on Production main boards) to enable autobooting again.
Power down the unit and disconnect the serial and parallel cables ­leave power and PRIPORT cables connected.
Reinstall the network board (NIB) or option (Local Printer Port) card using the procedure outlined in Secti on 6.3. 4.
Power on the unit again and print the Diagnostic Test Page by pressing the test button on the back. Verify that the new firmware revision has been updated as shown on the bottom of the Diagnostic Test Page.
Proceed with the next section when you are satisfied that the Controller is operating properly.
6.4.1.7 Finish up.
Disconnect the power and PRIPORT cables from the Controller.
Replace the cover and front bezel (see Section 6.3.5).
61
/Assembly
Disassembly
Page 63
UPGRADING CONTROLLER FIRMWARE 30 April, 1999

6.4.2 NIB (NETWORK INTERFACE BOARD) FIRMWARE UPDATE INSTRUCTIONS.

The NIB firmware inside the CPIF 26 is contained in a flash ROM located on the board. . It is updated using a ROM image file with a special FTP download utility. These instructions describe how to perform an update of this ROM.
6.4.2.1 Materials Required To Perform the NIB Firmware Update
Obtain and have ready to use the following materials and equipment. All items marked with a (*) come in the Controlle r Service Kit (see Section
5.1.2).
6.4.2.1.1 Hardware
cross-connect LAN cable
A computer to the controller.
PC with a 10Base-T LAN card installed, running Windows 95
A
(with IE4.01 SP1) or Windows 98 operating systems, and known/demonstrated ability to communicate to another computer via the IPX/SPX and TCP/IP protocols.
(*) of sufficient length to connect the
6.4.2.1.2 Additional Recommended Hardware
PRIPORT-to-controller video cable
A
PRIPORT
A
.
(*).
62
Page 64
30 April, 1999 UPGRADING CONTROLLER FIRMWARE
6.4.2.1.3 Software
The
ROM image file
must be downloaded from your local support entity, the Elesys web site, or the Service CDs (see Section 5.1.2 for the Service CDs), unZIP’d if necessary, and stored in a local directory on the computer being used to update the controller.
The
FTP download utility
(*) must be installed to your computer the Service CD. The FTP Download utility is a Windows 95/98 program that physically downloads the ROM image into the NIB Flash ROM. Simply unzip file to a temporary directory on the computer and double-click on SETUP.EXE to install the program on the computer being used to update the controller.
The
MAP LAN utility
(*) must be installed to your computer from the Service or Installation CDs (see Section 5.1.2 for the Service CDs). The utility is located in the following directory:
[CDROM drive letter]:\WIN\LAN Tools\MAP
The MAP utility is a Windows 95/98 program that ‘discovers’ the NIB in the Controller and allows you to query and manipulate setup values using a standard web browser, such as Netscape or Internet Explorer. Simply double-click on Setup.exe to install the MAP utility on the computer being used to update the controller:
standard web browser
A
must be installed on the computer. Any version of Netscape or Internet Explorer (i.e., the version that ships with Windows) will be adequate. Make sure the web browser is setup to connect to the Internet direct via a LAN, and NOT through a proxy server.
6.4.2.1.4 Other
The NIB access password from the customer, if it has been changed from the default value of
sysadm
63
/Assembly
.
Disassembly
Page 65
UPGRADING CONTROLLER FIRMWARE 30 April, 1999
6.4.2.2 NIB Flash ROM Update Procedure.
1. Connect the LAN card in the computer to the NIB in the Controller
using the cross-connect LAN cable.
2. If you have a PRIPORT available,
a) Connect the Controller to the PRIPORT using a standard
controller-to-PRIPORT video cable, b) Power on the PRIPORT, c) Put the PRIPORT ONLINE, and enable Auto Cycle.
3. Power on the Controller.
4. W ait 3 minutes for the Controller to warm up.
5. Obtain the current NIB firmware revision number – see Section
6.4.2.3.
6. Confirm that the current NIB firmware revision is different from that of the ROM image you wish to install.
7. Obtain the TCP/IP address of the Controller – see Section 6.4.2.3.
8. Start the
9. Click on
10. Enter or use the browse option to select the ROM image filename, and click on OK.
11. Enter the IP address obtained in 7 above.
12. Enter the NIB password.
13. When the download process is complete, cycle power on the controller.
14. Obtain the current NIB firmware revision number – see Section
6.4.2.3.
15. Verify that the version number of the firmware has been changed to the new version corresponding to that of the ROM image file. This confirms a successful firmware update.
16. If you entered any TCP/IP parameters (IP Address, Subnet Mask, or Default Gateway) into the unit, return these parameters to their original values.
FTP Download
File
and select
program.
Download…
The NIB firmware update procedure has now been completed.
64
Page 66
30 April, 1999 UPGRADING CONTROLLER FIRMWARE
6.4.2.3 Miscellaneous Support Procedures to the NIB Firmware Update
6.4.2.3.1 Generating a NIB Status Page printout on the PRIPORT.
Start the MAP utility,
After identification of the controller, click on the IPX/SPX HTML link,
Click on Network Configuration,
Click on Configure Status Page under Others,
Put a dot in the PostScript circle,
Enter the NIB password,
Generate the status page clicking on the Generate Now button,
Close the web browser.
The items of interest are:
1) the NIB firmware revision (Version in the upper right-hand corner of the page).
2) the IP Address (Protocol Address under TCP/IP Network Information section).
6.4.2.3.2 Obtaining the current NIB ROM version using MAP and a web browser.
Start the MAP utility,
After identification of the controller, click on the IPX/SPX HTML link,
Click on Network Configuration,
Click on Unit Info at the bottom of the page,
Write down the ROM Version number,
Close the web browser.
6.4.2.3.3 Obtaining the current Controller TCP/IP address.
On the NIB Status Page printout, circle or otherwise note the Protocol Address under the TCP/IP Network Information section. If the
TCP/IP Protocol Address is Not Configured, you will need to configure the TCP/IP settings – see Section 6.4.2.3.4.
-- OR --
Use the MAP utility and web browser to read the IP address:
Start the MAP utility,
After identification of the controller, click on the IPX/SPX HTML
link,
Click on Network Configuration,
Click on Setup TCP/IP,
Copy down the IP Address in the form of xxx.xxx.xxx.xxx to a
piece of paper.
Close the web browser.
/Assembly
Disassembly
65
Page 67
UPGRADING CONTROLLER FIRMWARE 30 April, 1999
6.4.2.3.4 Setting an IP address using MAP and a web browser.
Start the MAP utility,
After identification of the controller, click on the IPX/SPX HTML link,
Click on Network Configuration,
Click on Setup TCP/IP,
Enter an IP Address of 90.0.0.200,
Enter a Subnet Mask of 255.255.255.0,
Enter a Default Gateway of 1.1.1.1,
Leave all other settings as they were,
Enter the NIB password,
Click on the Accept Settings button,
Wait for one of several events to occur:
1) the PRIPORT generates a new NIB Status Page showing the
TCP/IP information just entered,
2) the Controller returns an “Update Successful” HTML page,
3) 3 minutes passes.
Close the web browser (ignore any ‘timed out’ messages),
Cycle the power on the Controller,
Wait 3 minutes before proceeding.
66
Page 68
30 April, 1999 UPGRADING CONTROLLER FIRMWARE
6.4.2.4 NIB Firmware Update FAQs
Q1
Can I use a standard LAN connection between my computer and the Controller to perform the update instead of the cross-connect cable?
A1 Probably - the answer depends upon the configuration of your LAN. The
cross-connect cable ensures a ‘clean’ LAN connection between the NIB and the computer. Although every effort has been made to prevent potential conflicts through proper design of the utilities, a server on the LAN could interfere with the operation of MAP, the FTP Download program, the NIB, or some combination of the above. A cross-connect cable eliminates a lot of variables and allows for a quick and easy way to perform the update.
Q2
Can I use some other utility on my PC besides MAP and a web browser to set an IP address in the Controller?
A2 Yes, you can use the BootP program supplied on the Installation CD.
Instructions for how to use the BootP program are located in the section entitled
BootP Lite in a Windows environment
in Chapter 4 of the Controller User’s Guide. The program has the advantage of allowing you to set the IP address without knowing the NIB password. However, you must know the NIB’s network hardware address, so you may find it more complicated to use. In addition, it will not allow you access to the NIB to print a status page.
Q3
How do I check to see if my computer is set up to communicate via the IPX/SPX and TCP/IP protocols?
A3 For instructions on checking for the IPX/SPX compat ibility, see
to a Peer-to-Peer Ethernet Network
in Chapter 2 of the Controller User’s
Connecting
Guide. TCP/IP is very similar, but has some additional variables that may need to be set. There is nothing fancy about either installation to support this procedure – basically, the LAN card in the computer just needs to be bound to these two protocols. If in doubt, see your System Administrator for details on setting up your computer.
Q4
Can I do the procedure without a PRIPORT?
A4 The PRIPORT is used in this procedure only to print a NIB Status Page.
You will be able to communicate with the Controller, perform the update, and verify that the new Controller firmware revision has been installed using just the required software. However, you will not be able to verify any other aspects of Controller/PRIPORT operation. In addition, the NIB Status Page provides a convenient method for keeping track of all changes made to NIB setup.
/Assembly
Disassembly
67
Page 69
UPGRADING CONTROLLER FIRMWARE 30 April, 1999
Q5
What do I do if the MAP utility returns a screen saying, “No network printers found on network.”?
A5 This error will occur if one or more of the following conditions exists:
1)
The MAP utility was initiated before the 3-minute warm-up pe rio d of the Controller had completed
controller has been on at least 3 minutes.
2)
There is a problem with the hardware connection between the NIB in the Controller and that of the PC
eliminated if you are using the cross-connect LAN cable supplied with the Service Kit (see Section 5.1.2). Otherwise, you will have to check that a path exists between the Controller, the network drop(s), and the PC.
3)
There is a problem in the IPX/SPX or TCP/IP support in the PC
must be corrected in the PC – see Q2/A2 above.
4)
The NIB in the Controller has had its IPX/SPX and TCP/IP support disabled
occurrence. Nevertheless, it can happen, and can only be remedied by resetting the NIB using the hardware jumpers on the card itself. A detailed procedure for doing this is may be found toward the end of Chapter 4 of the Controller User’s Guide for the CPIF 26. It will also force resetting of all other NIB parameters, including the IP Address, back to factory default values (thus, you will have to set those up again before proceeding).
. This condition has the most remote possibility of
. To fix this, simply restart MAP after the
. This condition can be virtually
. This
Q6 A6 Try the default password
What do I do if the NIB will not accept the password I enter?
choices:
1) Obtain the correct password from the customer.
2) Reset the NIB using the detailed procedure found toward the end of
Chapter 4 of the Controller User’s Guide for the CPIF 26. Performing this procedure will allow the NIB to respond to the default password. It will also force resetting of all other NIB parameters, including the IP Address, back to factory default values (thus, you will have to set those up again before proceeding).
sysadm
. If that does not work, you have two
sysadm
68
Page 70
30 April, 1999 UPGRADING CONTROLLER FIRMWARE

6.4.3 HARDWARE PROCEDURE TO RESET THE NIB TO FACTORY DEFAULT VALUES.

This procedure is also covered in the Chapter 4 of the Controller User’s Guide.
DANGER
The Controller's power supply becomes hazardous with the chassis opened. It exposes you to severe electrical shock if you do not disconnect the power cord before opening.
CAUTION
The electronic components in this unit can be damaged by static discharge. Please ensure that you are properly grounded before touching any portion of the electronics. Also, touch the chassis with your finger before connecting test cables, setting switches or reattaching components.
1) Remove all cables attached to the controller
2) Remove the top cover – see Section 6.2.2.
3) Identify but do not remove the board – see Section 6.2.3.
4) Locate the Reset Jumper the row of jumpers near the UTP port.
5) Move jumper
OP2
to the ON position, so that the jumper covers the
center pin and the pin nearest the jumper designator.
6) Temporarily replace the top cover on the controller using at least one screw to keep it in place.
7) Plug in the power cord to the controller – DO NOT connect it to the network at this time.
8) Power on the controller.
9) The NIB status lights will blink as it performs its diagnostic tests – the green LED blinks three times, then you will see an alternating green/amber light sequence.
green/amber light sequence, power off the controller
10) Remove the power cord from the controller, then the top cover.
11) Move the Reset Jumper jumper covers the center pin and the pin nearest the designation.
12) Re-install the top cover (see Section 6.3.5), the power and LAN cords, and re-connect to the PRIPORT.
OP2
on the board (NIB). It is located in
When you see the alternating
.
OP2
back to its
OFF
position, so the
OFF
/Assembly
Disassembly
This completes the NIB hardware reset procedure.
69
Page 71
UPGRADING CONTROLLER RAM 30 April, 1999

6.5 UPGRADING CONTROLLER RAM

This procedure is also covered in the Appendix B of the Controller Reference Manual.
CAUTION
The electronic components in this unit can be damaged by static discharge. Please ensure that you are properly grounded before touching any portion of the electronics. Also, touch the chassis with your finger before connecting test cables, setting switches or reattaching components.

6.5.1 MEMORY (SIMM) BOARD INSTALLATION

6.5.1.1 General guidelines for installing memory in the controller.
1) The controller must have at least the minimum/standard amount of
memory installed, as specified under the Printer Features section of the Controller User’s Guide, in order to function correctly.
2) The controller must have a SIMM board installed in slot 1.
6.5.1.2 Outline for Memory Upgrades
1) Remove any existing/already installed SIMMs.
2) Install existing and new SIMMs per the SIMM-slot placement rules.
70
Page 72
30 April, 1999 UPGRADING CONTROLLER RAM
6.5.1.3 SIMM-slot placement rules.
6.5.1.3.1 Case 1: After removing any existing SIMM(s), a total of one SIMM is to be installed.
This situation would occur if, for example, you were to replace a partially­or non-functioning SIMM with a new one. In this situation, simply
substitute a new SIMM for the existing one, using only slot 1
. The new SIMM must meet or exceed the minimum memory requirements for your controller. For the sake of future upgrade compatibility, if the new SIMM is of the single-sided configuration (see Figure 6.5.1.3.5-1), it should have a PD (Presence Detect) jumper installed.
6.5.1.3.2 Case 2: After removing any existing SIMM(s), two SIMMs are to be installed, at least one of which is a double-sided SIMM (see Figure
6.5.1.3.5-2).
In this configuration, the double-sided SIMM board must be installed into slot 1. This is regardless of respective memory sizes of the SIMM boards –
the double-sided board always goes into slot 1
. If both SIMMs
are double-sided, it does not matter which one goes into which slot.
6.5.1.3.3 Case 3: After removing any existing SIMM(s), two single-sided SIMMs are to be installed (see Figure 6.5.1.3.5-1).
This configuration could occur if, for example, you wanted to simply add a second SIMM to the controller’s factory-shipped configuration. In this case,
jumper installed
the single-sided SIMM to be installed into slot 2 must have a PD
.
6.5.1.3.4 Unsupported Memory Configurations
Memory configurations not listed under the rules above are not supported, or will not yield the correct amount of memory for the controller. This includes any combina tion of boards which:
1) Does not yield the minimum amount of memory needed by the
controller.
2) Utilizes 1 or 2 Mbyte SIMMs.
3) Utilizes a single-sided SIMM in slot 2 that does not have a PD jumper
installed. If you believe your memory configuration is supported, but it is not yielding the correct amount of memory, see the Section 6.5.3 on
Troubleshooting a Memory Upgrade
.
/Assembly
Disassembly
71
Page 73
UPGRADING CONTROLLER RAM 30 April, 1999
6.5.1.3.5 SIMM PD Jumpers
Figure 6.5.1.3.5-1 shows an example of a single-sided SIMM board with a PD jumper installed. The jumper, shown in the second (PD2) position, may be in any of the four possible positions shown in the diagram.
Figure 6.5.1.3.5-1. Example of a single­sided SIMM with one PD jumper installed.
Figure 6.5.1.3.5-2 shows an example of a double-sided SIMM board, where the memory chips are attached to both sides of the SIMM board.
Figure 6.5.1.3.5-2. Example of a double-sided SIMM.
All memory boards used in upgrading the memory configuration of the controller must adhere to the JEDEC standards for 72-pin (72-pin 60ns EDO SIMM, non-parity, at 5 volts with 2K maximum refresh rate). Single sided
SIMMs placed in slot 2 must have at least one of the Presence
Detect jumpers in place: PD1, PD2, PD3, or PD4.
For more information, locate JEDEC Standard No. 21-C. A copy may be obtained by searching the following web site:
http://www.jedec.org.
-
72
Page 74
30 April, 1999 UPGRADING CONTROLLER RAM
6.5.1.3.6 RAM Upgrade Configuration Table
Table 6.5.1.3.6 is provided as a guide when upgrading memory. It is recommended that memory be upgraded only in the configurations shown.
Total Controller Memory Slot 1 Slot 2
8MBytes 8 MByte SIMM 12 MBytes 8 MByte SIMM 16 MBytes 8 MByte SIMM
ds ds ds
(empty) 4 MByte SIMM 8 MByte SIMM
ds
16 MBytes 16 MByte SIMM (empty) 20 MBytes 16 MByte SIMM 4 MByte SIMM 24 MBytes 8 MByte SIMM
ds
16 MByte SIMM
32 MBytes 16 MByte SIMM 16 MByte SIMM
ssj
ssj
32 MBytes 32 MByte SIMM (empty) 36 MBytes 32 MByte SIMM 40 MBytes 32 MByte SIMM 40 MBytes 8 MByte SIMM 48 MBytes 32 MByte SIMM 64 MBytes 32 MByte SIMM
ds ds ds ds ds
4 MByte SIMM 8 MByte SIMM
32 MByte SIMM 16 MByte SIMM 32 MByte SIMM
ds ds
ds
64 MBytes 64 MByte SIMM (empty) 68 MBytes 64 MByte SIMM 4 MByte SIMM 68 MBytes 4 MByte SIMM 64 MByte SIMM 72 MBytes 8 MByte SIMM
ds
64 MByte SIMM 80 MBytes 16 MByte SIMM 64 MByte SIMM 96 MBytes 32 MByte SIMM
ds
64 MByte SIMM
128 MBytes 64 MByte SIMM 64 MByte SIMM 128 MBytes 128 MByte SIMM 132 MBytes 128 MByte SIMM 136 MBytes 128 MByte SIMM 144 MBytes 128 MByte SIMM 160 MBytes 128 MByte SIMM 196 MBytes 128 MByte SIMM 256 MBytes 128 MByte SIMM
ds ds ds ds ds ds ds
(empty) 4 MByte SIMM 8 MByte SIMM
16 MByte SIMM 32 MByte SIMM 64 MByte SIMM
128 MByte SIMM
ssj ssj
ssj
ssj
ds
ds
NOTES:
ds – Typically, the configuration of this SIMM is double-sided. ssj – In single-sided configuration, this SIMM
must
have the PD jumper installed
for the memory upgrade to function correctly.
/Assembly
Disassembly
Table 6.5.1.3.6. Supported memory configurations.
73
Page 75
UPGRADING CONTROLLER RAM 30 April, 1999
6.5.1.4 Protecting SIMM Boards SIMM-slot placement rules.
SIMM boards can be easily damaged by small amounts of static electricity. To remove any static electricity from your body:
Touch the surface of the antistatic package before removing the board from its package. When handling the board, frequently touch bare metal on the printer or the antistatic bag or wear an antistatic wrist strap.
Avoid moving about the work area to prevent generating static electricity.
Handle the board carefully at all times. Avoid flexing it or touching its components.
When removing a board from the antistati c package, avoid touching th e metal traces on the SIMM board through handling only by the edges.
6.5.1.5 Installing SIMM Boards SIMM-slot placement rules.
The following section describes procedures to remove the controller’s top cover and insert a SIMM board.
6.5.1.5.1 Accessing the SIMM Slots.
1. Remove the top cover of the controller - see Section 6.2.2.
2. Locate the memory SIMM memory slots. Note the location of slot 1. If only one SIMM is present, it is always located in slot 1.
Figure 6.5.1.5.1 Locating SIMM slot 1.
74
Page 76
30 April, 1999 UPGRADING CONTROLLER RAM
6.5.1.5.2 Removing currently installed SIMMs.
Always begin SIMM removal with slot 1. slot placement rules
, for information as to which type of SIMM is installed
into which slot.
1. Locate the metal locking tabs holding the SIMM in place on either side of the board slot.
Refer to Section 6.5.1.3,
Figure 6.5.1.5.2-1. Locate the SIMM locking tabs.
SIMM-
2.
Gently
push down on the metal locking tabs while rotating the board toward the back of the slot - shown as rotating down and to the left in Figure 6.5.1.5.2-2 - until it clears the metal tabs. As it may take two hands to hold down the metal locking tabs on both sides of the board simultaneously, you may want to call for another person to assist you in this process.
3. Remove the existing SIMM and place into an antistatic bag.
Figure 6.5.1.5.2-2. Removing an existing SIMM board.
/Assembly
Disassembly
75
Page 77
UPGRADING CONTROLLER RAM 30 April, 1999
6.5.1.5.3 Installing SIMMs.
For configurations where two SIMMs are to be installed, always begin installation with slot 2. Refer to Section 6.5.1.3,
rules
, for information as to which type of SIMM is installed into which slot.
SIMM-slot placement
1. Remove the new SIMM from its antistatic package. Hold the board with your forefingers on the side edges and your thumbs against the back edge, as shown in Figure
6.5.1.5.3-1. Turn the board so the notch on one end is on the bottom and the metal teeth face toward the slot.
2. Hold the SIMM board at a 30-degree angle to the slot and push the edge of the board evenly and firmly into the slot, as shown in Figure
6.5.1.5.3-2.
Figure 6.5.1.5.3-1. Positioning the SIMM.
30°
Figure 6.5.1.5.3-2. Seating the SIMM board in the socket.
76
Page 78
30 April, 1999 UPGRADING CONTROLLER RAM
3. Rotate the board to the right until the board ‘clicks’ into the metal locking tabs, securing the board in place - see Figure 6.5.1.5.3-3.
4.
Gently
rock the SIMM back and forth. If it is seated correctly, it will not lift away from the slot. If it lifts up, you
Figure 6.5.1.5.3-3. Securing the SIMM board in the socket.
have not pushed it firmly enough into the slot, and you must try installing again.
5. If another SIMM is to be installed (i.e., slot 1), simply repeat these installation steps.
6.5.1.5.4 Finishing up.
1. Replace the top cover – See Section 6.3.5.
2. Connect the Controller to a PRIPORT.
3. Power on the PRIPORT.
4. Plug in the power cord and switch the Controller ON.
/Assembly
Disassembly
77
Page 79
UPGRADING CONTROLLER RAM 30 April, 1999

6.5.2 TESTING A MEMORY UPGRADE

The simplest way to test a memory upgrade performed on the controller is to do the following:
Figure 6.5.2-1. ‘Ready to Print’ status light condition.
1) Check status lights on the controller front panel. After performing a power-on self check, the controller should show the status light condition for “Ready to print”, as shown in Figure 6.5.2-1. (See Section 5.6, complete listing as to what conditions are indicated by the status lights, and how to interpret them.)
2) Print a Diagnostic Test Page and note the area on the report which states the amount of memory available to the printer, as shown in Figure 6.5.2-2.
LED Status Light Sequence and Conditions
, for a
78
Page 80
30 April, 1999 UPGRADING CONTROLLER RAM
Figure 6.5.2-2. Using the Diagnostic Test Page to verify correct
memory installation.
Printing this page verifies that the; a) Controller is able to communicate with the PRIPORT, b) memory installation was done correctly, c) amount of memory you installed is what you expected, and d) memory is functioning correctly.
If the test page does not indicate the correct amount of memory, or there is some other problem, proceed with the Section 6.5.3).
79
/Assembly
Disassembly
Page 81
UPGRADING CONTROLLER RAM 30 April, 1999

6.5.3 TROUBLESHOOTING A MEMORY UPGRADE

A memory upgrade/installation can fail for several reasons:
1) In a two-memory-board installation, a single-sided memory card has been installed into slot 1 that does not have a PD jumper.
2) A memory board is not seated properly when installed.
3) Memory is installed corre ctly bu t is of insufficient size.
4) One or both of the memory boards has failed.
Check the following tables for the symptom you are experiencing to identify a course of action.
Symptom Most Probable Causes What to do
Diagnostic Test
The
Page
indicates that the controller is recognizing memo ry, but it is not of the expected size.
1) The SIMM installed in slot 1 is not a
double-sided memory card
.
Procure a SIMM that is double-sided and install into slot 1.
2) The SIMM installed in slot 2 is not seated properly
3) The installed SIMM(s) has (have) a memory size that is
actually
it’s specification.
Table 6.5.3-1. Troubleshooting – Incorrect Diagnostic Test Page.
smaller than
Properly re-install the SIMM in slot 2.
a) Check to make sure the
board part numbers are correct for the SIMM size. If not, obtain and install the correct ones for the desired memory size.
b) The SIMM could have a
fault in which it only reports part (for example, one-half) of the memory for which it is rated. In this case, the board must be returned to the vendor for replacement.
80
Page 82
30 April, 1999 UPGRADING CONTROLLER RAM
Symptom Most Probable Causes What to do
The controller status lights indicate a controller unit failure.
1) The SIMM in slot 1 is not seated correctly.
2) The SIMM in slot 1 is at fault.
3) Total memory being reported is less than the standard memory configuration for your controller.
Properly re-install the SIMM in slot 1.
If you have a SIMM in slot 2 and it has a memory size sufficiently large for the standard memory requirements of your controller, try installing it in the slot 1 position. If the controller responds positively to this, you probably have a faulty SIMM, which must be returned to the vendor for replacement.
a) The combination of SIMMs
yields a size under the standard memory configuration for your controller. You must install the minimum amount of memory so the controller will function.
b) SIMMs in either slot do not
report the correct amount of memory available to the controller. Try swappi ng the SIMMs from slot 1 to 2 to see if the controller will give a ‘ready to print’ status. If it will not, and you are sure the SIMMs are of the correct size, they are probably defective and must be returned to the vendor for replacement.
Table 6.5.3-2. Troubleshooting - status light problem.
/Assembly
Disassembly
81
Page 83
30 April, 1999 CPIF-26

7. PARTS LIST

7.1 CPIF-26

11
9
10
5
2
6
7
8
4
1
3
Index
No.
1 C919 0010 C02001 Fan Ass’y 1 2 C919 0020 C02002 PSU Ass’y 1 3 C919 0050 C02011 Metal Chassis Ass’y
4 C919 0060 M02015 Main Board Ass’y - RMA 1 5 C919 0070 M02016 Flash ROM SIMM – Unprogrammed 1 6 C919 0080 M02017 32MB SIMM 1 6 C919 0090 M02018 64MB SIMM 1 6 C919 0100 M02019 128MB SIMM 1 7 C919 0110 T02007 Output Board 1 8 C919 0120 T00008 26-pin Ribbon Cable 1
9 C919 0130 T02014 Network Board Ass’y - RMA 1 10 C919 0140 T02015 Network Ribbon Cable 1 11 C919 0030 C00003 U.S. Power Cord 1 11 C919 0040 C00004 Euro Power Cord 1
Part No. Description
(including the main switch and harness, etc.)
83
Assembly
Q’ty Per
1
List
Parts
Page 84
CPIF-26 30 April, 1999
Index
No.
- C919 0150 T02016 Parallel Cable 1
- C919 0160 I30003 Video Interface Cable 1
- C919 0170 GR0022 CD-ROM 1
- C919 0180 T02017 2GB HDD 1
- C919 0190 T02018 HDD Ribbon Cable 1
- C919 0200 U02001 Serial Ribbon Cable - 10 pin to DB9F
- C919 9501
Part No. Description
(included in the service kit #C219-9501) U02002 Controller Service Kit
(For details, refer to section 5.1.2.)
Q’ty Per
Assembly
1
1
84
Page 85
30 April, 1999 PC CONTROLLER I/F KIT TYPE-600

7.2 PC CONTROLLER I/F KIT TYPE-600

Index
No.
1 C544 1016 IC – Interface 1 2 C544 1010 Interface Board 1 3 C544 2105 Insulating sheet – 145 x 200 1 4 C544 1520 Interface Cable – Interface Board 1 5 C544 2116 Stud – 50mm 2 6 0807 3083 Spacer – 10mm 2 7 C544 2110 PCB Stud – 64mm 2 8 C544 2112 Harness Support Bracket 1
9 0313 0350B Philips Pan Head Screw – M3 x 35 1 10 0960 3008W Philips Flange Screw – M3 x 8 3 11 0960 4008W Philips Flange Screw – M4 x 8 3 12 C544 1600
13 1105 0042 Wire Band 1 14 C544 2111 PCB Collar 1 15 C544 1602 Flat Cable – NA2 1
Part No. Description
Flat Cable – N810/NA33/NA3/NB2/RN925/N850
85
Assembly
Q’ty Per
1
List
Parts
Page 86
PC CONTROLLER I/F KIT TYPE-600 30 April, 1999
Index
No.
16 C203 2031 Main Board Spacer 1 17 C531 5300 Stud – Bracket – Interface 2 18 C531 5310 Interface Board Bracket 1 19 0951 3025Z Philips Screw with Flat W asher – M3 x 25 1 20 C209 8500 Stud – Main Board 1 21 0951 4006Z Philips Screw with Flat W asher – M4 x 6 1 22 0314 0080Z Philips Screw – M4 x 8 2 23 0951 3006Z Philips Screw with Flat W asher – M3 x 6 2 24 R326 5302 Interface Board Stud 2 25 C200 2596 Main Board Stud – Long 4 26 0314 0080Z Philips Screw – M4 x 8 2 27 0951 3006Z Philips Screw with Flat W asher – M3 x 6 4 28 C544 1601 Flat Cable – N865 1 29 C544 2120 Stud – 35mm 3 30 0951 3006Z Philips Screw with flat Washer – M3 x 6 3 31 0314 0080Z Philips Screw – M4 x 8 2 32 C544 2320 Set for Part 1A 1 33 C544 2000 Set for Part 1B 1 34 C544 2050 Set for Part 1C 1 35 C544 2330 Set for Part 1D 1
Part No. Description
Assembly
Q’ty Per
86
Page 87
30 April, 1999 PC CONTROLLER I/F KIT TYPE-10

7.3 PC CONTROLLER I/F KIT TYPE-10

JP5000
1
4
2
3
JP1010/1030/1045/1050
4
2
1
Index
No.
1 C580 1011 Interface Board 1 2 C580 1500 Relay Harness 1 3 C580 1550 Stepped Screw – M2.6 2 4 0451 3006B Tapping Screw – M3 x 6 2
Part No. Description
Q’ty Per
Assembly
3
List
Parts
87
Loading...