Replacing Consumables and Maintenance Kit
Cleaning and Adjusting the Printer
Paper and Other Media
Troubleshooting
Appendix
For safe and correct use of this machine, please be sure to read the Safety Information in the
Setup Guide before you use it.
Introduction
This manual describes detailed instructions on the operation and notes about the use of this machine.
To get maximum versatility from this machine all operators are requested to read this manual carefully
and follow the instructions. Please keep this manual in a handy place near the machine.
Trademarks
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft@
Corporation in the United States and/or other countries.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights involved with those marks.
Notes:
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your sales or service representative.
Note
The proper names of the Windows operating systems are as follows:
• The product name of Windows
• The product name of Windows
• The product name of Windows
Edition (Windows Me).
• The product names of Windows
Microsoft
Microsoft
Microsoft
®
Windows® 2000 Advanced Server
®
Windows® 2000 Server
®
Windows® 2000 Professional
• The product names of Windows
Microsoft
Microsoft
®
Windows® XP Professional
®
Windows® XP Home Edition
• The product names of Windows NT
Microsoft
Microsoft
The screwdriver supplied is used for attaching options and is located inside the
front cover. By pushing the screw top into the screwdriver, you can work without having to worry about dropping the screw.
ZHXH170J
Note
❒ After using the screwdriver, return it to its original position inside of the front
cover.
1
Replacing Consumables and Maintenance Kit
R
R
Replacing the Toner Cartridge
1
WARNING:
•Do not incinerate spilled toner
or used toner. Toner dust is
flammable and will ignite
when exposed to an open
flame. Disposal should take
place at an authorized dealer
or appropriate collection site.
If you dispose of used toner
cartridges yourself, dispose
according to local regulations.
CAUTION:
•Keep toner (used or unused) and
the toner cartridge out of reach
of children.
Note
❒ The actual number of printed pag-
es differs depending on paper
type, size, contents, and settings.
For details, see p.100 “Toner cartridge”.
If “Add Toner” appears on the display, replace the toner cartridge.
Add Toner
XXX
❒ If cyan, magenta, or yellow toner
runs out, you can print in black
and white mode using the black
toner. Change the color mode setting to “Black and White” from the
printer driver.
❒ If black toner runs out, printing is
not possible until the black toner
cartridge is replaced.
While pushing the lock button on
AAAA
the upper right cover of the printer (AAAA), open the upper right cover
(BBBB).
ZDJT006J
From the end, the toner cartridges
are installed in the order of magenta (M), cyan (C), yellow (Y), and
black (K).
or
Add Toner
XXX/XXX
Note
❒ A combination of one to four
colors, yellow, magenta, cyan,
black, appears in “XXX”.
2
Remove the toner cartridge for
BBBB
the color you want to replace.
A Unhook the green hook on the
toner cartridge with one hand.
ZDJT999J
Replacing the Toner Cartridge
B Holding the toner cartridge
with the other hand, slowly
pull it up and out.
ZDJT201J
Important
❒ Do not shake the removed
toner cartridge. Remaining
toner might scatter.
Note
❒ Depending on the setting up
environment, toner might be
left in a toner cartridge. In
such cases, reinstall the toner
cartridge.
Shake the toner cartridge back
DDDD
and forth five or six times.
Holding the toner cartridge with
EEEE
the metal contact area in front, insert in the direction of the arrow.
1
ZDJT203J
Take the new toner cartridge out
CCCC
of the box.
Note
❒ The black toner cartridge con-
tains more than the other toner
cartridges.
ZDJT202J
Important
❒ Do not touch the metal contact
area with your fingers.
Slowly insert the toner cartridge,
FFFF
until the green hook clips over the
metal contact area.
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3
1
Replacing Consumables and Maintenance Kit
Important
❒ Do not install and remove toner
cartridges repeatedly. This
could result in toner leak.
Close the upper right cover.
GGGG
Please wait while the toner loads.
The following message appears on
the display:
ZDJH042J
Loading Toner...
Important
❒ To avoid malfunction, do not
turn off the power while “Load-
ing Toner... ” appears on the
display.
4
Detaching the SR770 (2 Tray Finisher)
Detaching the SR770 (2 Tray Finisher)
There are times when you may need
to detach the 2 tray finisher from the
printer to remove misfed paper. This
section describes how to detach the 2
tray finisher.
Hold the handle at the top of the 2
AAAA
tray finisher firmly using one
hand, pull the 2 tray finisher
straight out, and let go when it
stops.
ZHXH450J
The 2 tray finisher is detached
from the printer.
Important
❒ Be sure to attach the 2 tray fin-
isher to the printer after closing
the duplex reversal unit. See p.6
“Opening and Closing the Duplex Reversal Unit”.
1
Use both hands to push it straight
BBBB
back in, and let go when it clicks
into place.
The 2 tray finisher is reattached to
the printer.
ZHXH350J
5
Replacing Consumables and Maintenance Kit
Opening and Closing the Duplex Reversal
Unit
1
There are times when you may need
to detach the duplex reversal unit to
remove misfed paper. This section
describes how to detach the duplex
reversal unit.
Push up the lock release button
AAAA
and leave it in place.
ZHXH770J
Lower the duplex reversal unit
BBBB
slowly until it stops.
Note
❒ You do not have to remove the
external tray even if the 2 tray
finisher is attached.
The duplex reversal unit is
opened.
Close the duplex reversal unit by
CCCC
raising it slowly using both
hands, and push it in, until it
clicks into place.
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The duplex reversal unit is closed.
Important
❒ Attach the duplex reversal unit
after closing the printer's upper
left cover.
ZDJP204J
Important
❒ Open the duplex reversal unit
after detaching the 2 tray finisher from the printer. See p.5 “De-
taching the SR770 (2 Tray
Finisher)”.
6
Replacing the Fuser Oil Unit
R
Replacing the Fuser Oil Unit
CAUTION:
•The fusing unit becomes very
hot. When installing a new fuser
oil unit, turn off the printer and
wait about an hour. After that, install the new fuser unit. Not waiting for the unit to cool could
result in a burn.
•Keep the fuser oil unit away from
flames. There is a risk of fire or
burns.
If “Replace Fuser Oil Unit (TypeG)”
appears on the display, replace the
fuser oil unit.
Replace Fuser
Oil Unit (TypeG)
Turn off the power, and then un-
AAAA
plug the power cable.
If the external tray is attached to
DDDD
the printer, raise it in the direction of the arrow (AAAA), and then remove it (BBBB).
Slowly pull out the left cover.
EEEE
1
ZDJP038J
Important
❒ Be sure to wait about an hour to
avoid burns.
If 2 tray finisher is installed, de-
BBBB
tach it from the printer.
Reference
p.5 “Detaching the SR770 (2
Tray Finisher)”
If the duplex unit is installed,
CCCC
open the duplex reversal unit.
Reference
p.6 “Opening and Closing the
Duplex Reversal Unit”
Open the upper left cover.
FFFF
ZHXH090J
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7
Replacing Consumables and Maintenance Kit
1
Pull the lever down slightly, and
GGGG
then remove the grip securing the
fuser oil unit.
Important
❒ Do not touch any area other
than the green felt parts.
Hold the fusing unit handle using
HHHH
one hand, and then slowly pull
the fuser oil unit out horizontally.
Put the unit in the bag that comes
with the new fuser oil unit, and
then seal the bag.
ZHXH033J
Take the fuser oil unit out of the
IIII
bag. Hold the green upper part of
seal (AAAA), and then slowly peel the
seal off. Position the fuser oil unit
as shown, and then slowly pull
seal (AAAA) out. Finally, hold the upper part of the seal (BBBB), and then
slowly peel it off.
1
2
1
ZHXHK041J
Note
❒ Be sure to remove seal (A), and
then pull it out horizontally.
ZHXH050J
Important
Important
❒ Do not touch the inside of the
fusing unit.
❒ Be sure to remove the seals to
avoid malfunction.
❒ Be sure to remove seal (A) first,
and then seal (B) to avoid oil
leakage.
❒ Be sure to put the fuser oil unit
in a stable and level place to
avoid oil leakage.
8
Replacing the Fuser Oil Unit
❒ After removing the seals, be
careful not to let oil from oilsupplying parts, or the seals
come into contact with your
body or clothes.
As shown, hold the fuser oil unit
JJJJ
using one hand, hold the green
handle with the other, and then
slowly insert the unit horizontally, in the direction of the arrow.
ZHXH060J
Close the upper left cover (AAAA),
LLLL
and then push the part labeled
“PUSH” next to the handle at the
bottom rear, until it clicks (BBBB).
1
2
If you removed the external tray
MMMM
in step
Insert the hooks of the external
tray into the printer slits, and then
lower it toward you.
, reattach it to the printer.
DDDD
1
ZHXH082J
Important
❒ Be careful not to get oil on the
top metal part of the fuser oil
unit.
❒ Insert the fuser oil unit firmly,
until it stops.
Slowly turn the fuser oil unit han-
KKKK
dle in the direction of the arrow,
until it clicks.
ZHXH070J
If the duplex unit is installed,
NNNN
close the duplex reversal unit.
Reference
p.6 “Opening and Closing the
Duplex Reversal Unit”
If the 2 tray finisher is installed,
OOOO
reattach it to the printer.
Reference
p.5 “Detaching the SR770 (2
Tray Finisher)”
ZDJH010J
9
1
Replacing Consumables and Maintenance Kit
Plug in the power cable, and then
PPPP
turn on the power.
Note
❒ If you dispose of used fuser oil
unit by yourself, dispose according to local regulations.
10
Replacing the Photoconductor Unit
Replacing the Photoconductor Unit
If “Replace Black PCU (Type F)” ap-
pears on the display, replace the black
photoconductor unit.
Replace Black
PCU (Type F)
If “Replace Color PCU (Type A)” appears on the display, replace the three
color photoconductor units.
Replace Color
PCU (Type A)
Note
❒ The replacement procedure for the
third photoconductor unit from
the top left will be described. The
procedure is the same for all four
photoconductor units.
Turn off the power, and then un-
AAAA
plug the power cable.
Loosen the two screws fastening
DDDD
the inner cover, using the provided screwdriver.
You cannot remove these two
screws.
Lift the inner cover until it clicks
EEEE
into place and holds.
1
ZHXH430J
Slowly open the front cover of the
BBBB
printer, remove the green screwdriver.
Reference
p.1 “Using the Screwdriver”
Turn the green lever counter-
CCCC
clockwise.
ZHXH460J
The photoconductor units are installed as shown. Starting from the
upper left, the units are attached in
the order of black (K), yellow (Y),
cyan (C), and magenta (M).
ZHXH410J
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11
Replacing Consumables and Maintenance Kit
1
Remove the photoconductor unit
FFFF
you want to replace.
For black, remove the upper left
one, and for color, remove the
three on the right.
A Move the green hook slowly to
the right, as shown. The green
hook is located on the upper
right of the photoconductor
unit.
B Hold the hook down, grip the
green areas at the top and bottom of the photoconductor
unit, and then slowly pull the
unit out until you can see the
entire green handle.
ZDJX701J
C Lift and hold the green handle
at the top (AAAA), and then slowly
pull out the unit (BBBB).
Install the new photoconductor
GGGG
unit.
For black, install one, and for color,
install all three.
A Take the unit out of the bag.
ZHXH490J
12
ZDJH221J
B Hold the photoconductor unit,
and remove the adhesive tape
at the tip of the unit.
ZHXH890J
Important
❒ Pulling out the photoconduc-
tor unit quickly might cause
it to fall.
ZDJH222J
Important
❒ Do not remove the cover at-
tached to the bottom of the
photoconductor unit yet.
Replacing the Photoconductor Unit
C Line up the green arrow at the
tip of the photoconductor unit
with the rail inside the printer.
ZHXH500J
Important
❒ Make sure the green arrow
fits securely to the rail before
proceeding to the next step.
D Slowly push the front of the
photoconductor unit, slide the
unit on the cover, and then
push in until it stops.
E Remove the cover, and then
slowly push in the photoconductor unit, until it stops.
Slowly lower the inner cover out.
HHHH
1
ZHXH520J
ZHXH510J
Important
❒ If you do not attach the green
arrow of the photoconductor
unit securely to the rail, you
might damage the photoconductor unit.
❒ Do not touch the light-sensi-
tive area of the photoconductor unit.
Tighten the two screws using the
IIII
provided screwdriver.
Note
❒ Be sure to return the provided
screwdriver to its original position on the back of the front cover.
ZHXH530J
ZHXH440J
13
1
Replacing Consumables and Maintenance Kit
Turn the green lever clockwise.
JJJJ
Slowly close the front cover by
KKKK
pushing the two areas on the left
and right.
ZHXH420J
Plug in the power cable, and then
LLLL
turn on the power.
The printer starts calibration. Wait
until it stops. The following message appears on the display:
Calibrating...
Important
❒ To avoid malfunction, do not
turn off the power during calibration.
ZDJH041J
14
Replacing the Development Unit
Replacing the Development Unit
If “Replace Black Dev. Unit(TypeD)”
appears on the display, replace the
black development unit.
Replace Black
Dev. Unit(TypeD)
If “Replace Color Dev. Unit(TypeB)”
appears on the display, replace all
three color (CMY) development
units.
Replace Color
Dev. Unit(TypeB)
Note
❒ A dustproof filter is attached to the
black development unit. When replacing the black development
unit, also replace the dustproof filter. See p.22 “Replacing the Dustproof Filter”.
Turn the green lever counter-
CCCC
clockwise.
Loosen the two screws fastening
DDDD
the inner cover, using
the provided screwdriver.
1
ZHXH410J
❒ When replacing the black develop-
ment unit, clean the registration
roller. See p.30 “Cleaning the Registration Roller”.
❒ The replacement procedure for the
third development unit from the
top left will be described. The procedure is the same for all four development units.
Turn off the power, and then un-
AAAA
plug the power cable.
Slowly open the front cover of the
BBBB
printer, remove the green screwdriver.
Reference
p.1 “Using the Screwdriver”
You cannot remove these two
screws.
Lift the inner cover until it clicks
EEEE
into place and holds.
ZHXH430J
ZHXH460J
15
Replacing Consumables and Maintenance Kit
1
The development units are installed as shown. Starting from the
upper left, the units are attached in
the order of black (K), yellow (Y),
cyan (C), and magenta (M).
Remove the development unit.
FFFF
The procedure for removing the
unit is the same for all four colors.
A Hook your finger into the
green tab in front of the development unit you want to replace, and then pull it out
halfway.
ZHXH540J
B Hold the right side of the De-
velopment unit using your
right hand, and pull the unit
slowly out.
Important
❒ Be careful not to touch the
right side of development
unit.
❒ Be careful not to let it come
into contact with your hands
or clothes.
Install a new development unit.
GGGG
The procedure for attaching the
development unit is the same for
all four colors.
ZHXH560J
16
ZHXH550J
Important
❒ Pulling out the development
unit quickly might cause it to
fall.
A Take the unit out of the bag.
ZDJH226J
Replacing the Development Unit
B Insert the development unit
along the rail, and push in
slowly, until it stops.
ZDJH227E
C Holding the development unit,
slowly pull out the tape horizontally.
Slowly lower the inner cover out.
HHHH
Tighten the two screws using the
IIII
provided screwdriver.
1
ZHXH530J
ZHXH620J
Important
❒ To avoid malfunction, be
sure to pull out the tape.
❒ The removed tape is dirty. Be
careful not to let it come into
contact with your hands or
clothes.
Note
❒ Be sure to return the provided
screwdriver to its original position on the back of the front cover.
Turn the green lever clockwise.
JJJJ
ZHXH440J
ZHXH420J
17
1
Replacing Consumables and Maintenance Kit
Slowly close the front cover by
KKKK
pushing the two areas on the left
and right.
Plug in the power cable, and then
LLLL
turn on the power.
“Please Wait ” appears on the display, and initial adjustments begin. Wait until these stop.
ZDJH041J
Please Wait
Important
❒ To avoid malfunction, do not
turn off the power during adjustments.
18
Replacing the Fusing Unit
R
Replacing the Fusing Unit
CAUTION:
•The fusing unit becomes very
hot. When installing a new fuser
oil unit, turn off the printer and
wait about an hour. After that, install the new fuser unit. Not waiting for the unit to cool could
result in a burn.
•Keep the fuser oil unit away from
flames. There is a risk of fire or
burns.
If “Replace Fusing Unit (Type C)” appears on the display, replace the fusing unit.
Replace Fusing
Unit (Type C)
Turn off the power, and then un-
AAAA
plug the power cable.
If the external tray is attached to
DDDD
the printer, raise it in the direction of the arrow (AAAA), and then remove it (BBBB).
Slowly pull out the left cover.
EEEE
1
ZDJP038J
Important
❒ Be sure to wait about an hour to
avoid burns.
If the 2 tray finisher is installed,
BBBB
detach it from the printer.
Reference
p.5 “Detaching the SR770 (2
Tray Finisher)”
If the duplex unit is installed,
CCCC
open the duplex reversal unit.
Reference
p.6 “Opening and Closing the
Duplex Reversal Unit”
Open the upper left cover.
FFFF
ZHXH010J
ZHXH020J
19
Replacing Consumables and Maintenance Kit
R
R
1
Pull the lever down slightly, and
GGGG
then remove the grip securing the
fuser oil unit.
CAUTION:
•Touch only the handles, no other
parts. The fuser oil unit gets very
hot and will burn your hands if
you touch it.
Important
❒ Do not touch any area other
than the green felt parts.
Hold the fusing unit handle as
HHHH
shown, slowly pull the fusing
unit up, and then put it down on a
surface.
ZHXH033J
Take the new fusing unit out of
IIII
the bag and put it down on a level
surface.
Pull the fuser oil unit (attached to
JJJJ
the fusing unit) out horizontally,
and then remove it.
CAUTION:
•Keep the fuser oil unit away from
flames. There is a risk of fire or
burns.
Important
❒ To avoid getting oil on yourself,
do not touch any areas other
than the green felt parts.
Install the fuser oil unit removed
KKKK
in step
Hold the fuser oil unit as shown,
and then insert it horizontally
into the part of the fusing unit
shown below.
in the new fusing unit.
IIII
ZHXH790J
20
ZHXH810J
Important
❒ Do not touch the inside of the
fusing unit.
❒ When moving the fusing unit,
keep it steady, otherwise the
fuser oil unit may come off or oil
may leak.
ZHXH800J
Replacing the Fusing Unit
Important
❒ Be careful not to get oil on the
top metal part of the fuser oil
unit.
❒ Insert the fuser oil unit firmly,
until it stops.
Put the removed fuser oil unit in
LLLL
the bag that enclosed the new fuser oil unit, and then seal it.
Hold the fusing unit handle and
MMMM
slowly lower the unit to align it
with the marks on the machine
stand.
Close the upper left cover (AAAA),
OOOO
and then push the part labeled
“PUSH” next to the handle at the
bottom rear, until it clicks (BBBB).
1
2
If you removed the external tray
PPPP
in step
Insert the hooks of the external
tray into the printer slits, and lower it toward you.
, reattach it to the printer.
DDDD
1
ZHXH082J
Important
❒ Install the fusing unit so the
blue dial is on the front cover
side.
Slowly turn the fuser oil unit han-
NNNN
dle in the direction of the arrow,
until it clicks.
ZHXH820J
ZHXH070J
If the duplex unit is installed,
QQQQ
close the duplex reversal unit.
Reference
p.6 “Opening and Closing the
Duplex Reversal Unit”
If the 2 tray finisher is installed,
RRRR
reattach it to the printer.
Reference
p.5 “Detaching the SR770 (2
Tray Finisher)”
Plug in the power cable, and then
SSSS
turn on the power.
ZDJH010J
21
Replacing Consumables and Maintenance Kit
Replacing the Dustproof Filter
1
The dustproof filter is attached to the
black development unit. When replacing the black development unit,
also replace the dustproof filter.
The dustproof filter is attached to the
left side of the printer, as shown.
ZDJH801J
Turn off the power, and then un-
AAAA
plug the power cable.
Push in the grips on both sides of
BBBB
the dustproof filter cover to pull it
off.
From the box that contained the
CCCC
black development unit, take out
the new dustproof filter and
glove.
Put the glove on either hand.
DDDD
Using your gloved hand, slowly
EEEE
take out the dustproof filters attached to the dustproof filter cover, one by one, and put them into
the box that contained the black
development unit.
ZDJH214J
22
ZHXH570J
Note
❒ Be sure to put the removed
dustproof filter cover down on
a stable and level surface.
ZDJH213J
ZDJH215J
Replacing the Dustproof Filter
Important
❒ Handle the removed dustproof
filters with care. If you shake
them, dust might scatter.
Take off the glove.
FFFF
Important
❒ Be sure to take off the glove be-
fore attaching a new dustproof
filter.
Attach the new dustproof filters
GGGG
to the dustproof filter cover one
by one.
A Attach the large filter.
Insert the dustproof filter cover
HHHH
into the upper left area of the
printer.
Plug in the power cable, and then
IIII
turn on the power.
1
ZHXH580J
B Attach the small filter.
ZDJH216J
ZDJH217J
23
Replacing Consumables and Maintenance Kit
R
Replacing the Waste Toner Bottle
1
If “Replace Waste Toner (Type E)”
appears on the display, replace the
waste toner bottle.
Replace Waste
Toner (Type E)
Turn off the power, and then un-
AAAA
plug the power cable.
Slowly open the front cover by
BBBB
pulling down from the two areas
on the left and right.
Take the new waste toner bottle
DDDD
out of the bag.
Slowly remove the used waste
EEEE
toner bottle from inside the printer.
ZDJH228J
24
Carefully pivot the waste oil bot-
CCCC
tle outward, in the direction of the
arrow.
CAUTION:
•Keep the waste oil bottle away
from flames. There is a risk of
fire or burns.
ZDJH007J
ZHXH150J
Important
❒ Be sure to remove the waste
toner bottle horizontally.
Remove the lid (AAAA), and then put
FFFF
it in the position shown in the illustration (BBBB).
ZHXH590J
ZDJH229J
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