Ricoh CL3000DN, CL3000 User Manual

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Operating Instructions

Maintenance Guide

Getting Started Paper and Other Media Replacing Consumables and Maintenance Kit Cleaning and Adjusting the Printer

Troubleshooting Appendix

For safety, please read this manual carefully before you use this product and keep it handy

for future reference.

Introduction

This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine.

Please read “Safety Information” in this manual before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.

Power Source

220-240V, 50/60 Hz, 4A or more Please be sure to connect the power cable to a power source as above.

Operator Safety:

This printer is considered a class 1 laser device, safe for office/ EDP use. The printer contains 7 milliwat, 645 - 660 nanometer wavelength, AlGaInP Laser Diode. Direct (or indirect reflected) eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.

The following label is attached on the back of the printer.

Laser Safety:

The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required.

Important

Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.

Caution:

Use of controls or adjustment or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.

Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This printer contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage.

Two kinds of size notation are employed in this manual. With this machine refer to the metric version.

For good print quality, the supplier recommends that you use genuine toner from the supplier.

The supplier shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the supplier with your office products.

Trademarks.............................................................................................................1

Safety Information .................................................................................................2

Safety During Operation.............................................................................................2

ENERGY STAR Program.......................................................................................6

How to Read This Manual .....................................................................................7

1. Getting Started

Features of this Printer..........................................................................................9

Guide to the Printer .............................................................................................10

Exterior: Front View..................................................................................................10

Basic Model Printer Exterior: Rear View..................................................................11

Network Standard Model Exterior: Rear View..........................................................12

Inside........................................................................................................................13

Control Panel ...........................................................................................................14

2. Paper and Other Media

Paper and Other Media Supported by This Printer...........................................15

Paper Sizes..............................................................................................................15

Paper Recommendations.........................................................................................18

Loading Paper......................................................................................................22

Loading Paper in Tray 1/Optional Paper Feed Unit.................................................22

Loading Paper in the Bypass Tray...........................................................................24

3. Replacing Consumables and Maintenance Kit

Toner Cartridge....................................................................................................29

Waste Toner Bottle Type 125 .............................................................................. 32

Photo Conductor Unit Type 125 Black/Color .................................................... 34

Fusing Unit Type 125...........................................................................................38

Intermediate Transfer Unit Type 125..................................................................42

4. Cleaning and Adjusting the Printer

Cautions to Take When Cleaning.......................................................................47

Adjusting the Color Registration........................................................................48

Adjusting the Image Density...............................................................................49

Adjusting the Tray Registration .........................................................................51

5. Troubleshooting

Error & Status Messages on the Control Panel ................................................ 53

Printer Does Not Print .........................................................................................62

Other Printing Problems .....................................................................................65

Removing Misfed Paper ......................................................................................69

When "Remove Misfeed A:Internal Path" Appears..................................................69

When "Remove Misfeed B: Fusing Unit" Appears ...................................................70

When "Remove Misfeed Y: Paper Tray" Appears....................................................72

When "Remove Misfeed Z: Duplex Unit" Appears...................................................73

6. Appendix

Moving and Transporting the Printer.................................................................75

Moving the Printer....................................................................................................76

INDEX......................................................................................................... 77

Trademarks

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights in those marks.

The proper names of the Windows operating systems are as follows:

•Microsoft

• The product names of Windows Microsoft Microsoft Microsoft

• The product names of Windows Microsoft Microsoft

• The product names of Windows NT Microsoft Microsoft

Windows® 95 operating system

Windows® 98 operating system

Windows® Millennium Edition (Windows Me)

Windows® 2000 Advanced Server

Windows® 2000 Server

Windows® 2000 Professional

Windows® XP Professional

Windows® XP Home Edition

Windows NT® Server 4.0

Windows NT® Workstation 4.0

2000 are as follows:

XP are as follows:

4.0 are as follows:

Notes:

Some illustrations in this manual might be slightly different from the machine.

Certain options might not be available in some countries. For details, please contact your local dealer.

Safety Information

When using your printer, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:

WARNING:

CAUTION:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

R WARNING:

• It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock.

• Connect the power cord directly into a wall outlet and never use an extension cord.

• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.

•

Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency, it can be unplugged easily.

• Only connect the machine to the power source described in the manual.

• Avoid multi-wiring.

• Do not damage, break or make any modifications to the power cord.

Do not place heavy objects on it, pull it hard or bend it more than necessary. These actions could cause an electric shock or fire.

• To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual.

•

Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following conditions exists:

• You spill something into the equipment.

• You suspect that your equipment needs service or repair.

• Your equipment's cover has been damaged.

• Do not incinerate spilled toner or used toner. Toner dust might ignite

when exposed to an open flame.

• Disposal should take place at our authorized dealer or at appropriate collection sites.

•

Dispose of the used toner cartridge in accordance with the local regulation.

• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss of sight. If the machine has laser systems, there is a risk of serious eye damage.

•

Do not place the IC2 lithium battery near or into fire, or it will explode and cause a burn.

• The User Account Enhance Unit installed on the controller board has a IC2 lithium battery which can explode if replaced incorrectly. Replace the User Account Enhance Unit only with the indicated one.

R CAUTION:

• Do not eat or swallow toner.

• Keep toner (used or unused) and toner cartridge out of reach of children.

• Protect the equipment from dampness or wet weather, such as rain, snow,

and so on.

• Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.

• When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

• Do not allow paper clips, staples, or other small metallic objects to fall inside the equipment.

• For environmental reasons, do not dispose of the equipment or expended supply waste at household waste collection points. Disposal can take place at an authorized dealer or at appropriate collection sites.

• The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn.

• The fusing unit becomes very hot. When installing the new fusing unit, turn off the printer and wait about 30 minutes. After that, install the new fusing unit. Not waiting for the unit to cool down can result in a burn.

• Do not pull out the fusing unit forcefully. It may cause the unit to fall and result in an injury.

• When touching the fusing unit, do not touch any areas other than the handle as it may cause a burn.

• Do not put an object on the right cover when it is open.

R CAUTION:

• When removing misfed paper, do not touch the fusing unit because it could be very hot.

• To prevent an injury, this printer should be lifted by at least two people.

• When moving the machine, each person should hold the handles that are

located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.

• Before installing options, the machine should be turned off and unplugged for at least half an hour. Components inside the machine become very hot, and can cause a burn if touched.

• When moving the Paper Feed Unit, hold the handles that are located on the top of the unit, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.

• Do not touch the inside of the controller board compartment. It may cause a machine malfunction or a burn.

• Keep the machine away from humidity and dust. A fire or an electric shock might occur.

• Place the machine on a strong and level surface. Otherwise, the machine might fall and result in an injury.

• If you use the machine in a confined space, confirm that there is a continuous flow of air.

• When pulling the paper tray out, be careful not to pull it strongly. If you do, the tray might fall and cause an injury.

• This product uses low frequency electromagnetic fields and may cause harmful interference to sensitive medical implant devices. If you have a cardiac pacemaker or implantable defibrillator, please consult your doctor for additional suggestion or advice.

ENERGY STAR Program

As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.

When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.

This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.

❖❖❖❖ Low-power Mode (Energy Saver mode)

This printer automatically lowers its power consumption 60 minutes after the last operation has been completed. To exit Low-power (Energy Saver) mode, press any key on the control panel. For more information about how to configure Energy Saver mode, see “Making Printer Settings with Control Panel” in the Administrator Reference on the CD-ROM labeled "Operating Instructions".

❖❖❖❖ Specifications

Energy Saver mode Power Consumption 15 W or less

Default Time 60 minutes

Recovery Time 3 seconds or less

How to Read This Manual

Symbols

In this manual, the following symbols are used:

WARNING:

This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

CAUTION:

This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

* The statements above are notes for your safety.

Important

If this instruction is not followed, paper might be misfed or data might be lost. Be sure to read this.

Preparation

This symbol indicates the prior knowledge or preparations required before operating.

Note

This symbol indicates precautions for operation, or actions to take after misoperation.

Limitation

This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

Reference

This symbol indicates a reference.

[]

Keys that appear on the machine's panel display.

Keys and buttons that appear on the computer's display.

{}

Keys built into the machine's control panel.

Keys on the computer's keyboard.

1. Getting Started

Features of this Printer

❖❖❖❖ High Image Quality

True 1200 x 1200 dpi resolution provides high resolution. You can print various business documents in fine detail from presentations and newsletters containing illustrations or graphics to catalogues, ads, and pictures. In addition, the built-in automatic color registration function assures high image quality at all times.

❖❖❖❖ High Performance

By using an intermediate transfer belt with the single path method, we've achieved short paper path architecture equivalent to the single drum method. This printer is as compact as a monochrome printer but offers high performance output of 20 pages per minute (ppm) in black and white and 16 ppm in full color. The printer performs duplex printing at the same speed as simplex printing with the Interleave function installed. Also, by using induction-heating technology in the fusing unit, a short warm-up time after turning the printer on has been achieved and also the recovery time from the Energy Saver mode has been reduced for fast printout when you want to print immediately. The printer also comes with our advanced-technology high-speed controller that allows fast printing and time saving on the total printing time for large-volume data.

❖❖❖❖ Ease of Use

With a compact body like our other A4 20-ppm monochrome printer, it takes up minimum space. Also, the optional duplex unit is installed on the front cover so you don't need extra space or cover opening space. Replacing consumables is easy so you don't need to spend time on maintenance. By using induction-heating technology in the fusing unit, we've reduced the time to reach the fusing temperature. And, the printer can reduce power consumption to the lowest level possible when idle. Many different interface options such as a USB 2.0 interface or wireless LAN can be installed in the printer according to your requirements.

Getting Started

Guide to the Printer

Exterior: Front View

1 2

Standard Tray

Output is stacked here with the print side down.

Upper Left Cover

Open this cover when replacing toner cartridges.

Ventilator

The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating.

Control Panel

Contains keys for printer control and a panel display that shows the printer status.

ZHBH020E

Front Cover

Open this cover when replacing the fusing unit or transfer roller, installing the Duplex Unit, or removing misfed paper.

Bypass Tray

Use to print onto thick paper, OHP transparencies, custom size paper, and envelopes as well as plain paper. When printing on custom size paper , printer driver settings are required.

Tray 1

Up to 530 sheets of plain paper can be loaded.

Basic Model Printer Exterior: Rear View

Guide to the Printer

Ventilator

The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating.

Right Cover

Open this cover when replacing photo conductor units, the transfer belt or waste toner bottle.

Power Switch

Use this switch to turn the power on and off.

Standard Tray Extension

Pull out this extension when printing on paper of its length is longer than that of A4 or 8

/2” × 11”.

ZHBH700E

4 5

6 7

8 9

ZHBH031E

Controller Board

Slide this out when installing options such as Memory Unit, Printer Hard Disk, 1394 Interface Unit, 802.11b Interface Unit, USB2.0 Interface Unit or User Account Enhance Unit.

Parallel Port

Use a parallel cable to connect the printer to the computer.

USB Port

Use a USB cable to connect the printer to the host computer.

Ventilator

The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating

Optional Paper Feed Unit Con-

nector

Use the Paper Feed Unit connector to connect the printer to the Paper Feed Unit.

10.

Power Port

Connect the power cable to this port and the other end of the cable to the outlet.

Getting Started

Network Standard Model Exterior: Rear View

Ventilator

The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating.

Right Cover

Open this cover when replacing photo conductor units, the transfer belt or waste toner bottle.

Power Switch

Use this switch to turn the power on and off.

Standard Tray Extension

Pull out this extension when printing on paper of its length is longer than that of A4 or 8

/2” × 11”.

Controller Board

Slide this out when installing options such as Memory Unit, Printer Hard Disk, 1394 Interface Unit, 802.11b Interface Unit, USB2.0 Interface Unit or User Account Enhance Unit.

Parallel Port

Use a parallel cable to connect the printer to the computer.

USB Port

Use a USB cable to connect the printer to the host computer.

Ethernet Port

Use a network interface cable to connect the printer to the network.

Ventilator

The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating

10.

Optional Paper Feed Unit Con-

4 5

6 7

8 9

ZHBH030E

nector

Use the Paper Feed Unit connector to connect the printer to the Paper Feed

ZHBH700E

Unit.

11.

Power Port

Connect the power cable to this port and the other end of the cable to the outlet.

Inside

Guide to the Printer

2 3

Fusing Unit

Fuses the image on paper. When "Replace Fusing Unit" appears on

the panel display, replace this unit.

Transfer Roller

When "Replace Fusing Unit" appears on the panel display, replace this roller.

Duplex Unit (optional for Basic

Model Printer)

Use to print on both sides of paper.

Toner Cartridges

When "Add Toner (color)" appears on the panel display, replace the indicated color of the toner cartridge.

5 6

ZHBH040E

Photo Conductor Unit Color/Black

When "Replace Color PCU" or "Replace Black PCU" appears on the panel display, replace the indicated Photo Conductor Unit.

Transfer Belt

When "Replace Transfer Belt" appears on the panel display, replace this unit.

Waste Toner Bottle

Collects waste toner. When "Replace Waste Toner" appears on the panel display, replace this bottle.

Getting Started

Control Panel

ZHBSA010E

Panel Display

Shows the current status of the printer and error messages.

2. {

{Job Reset}}}} Key

{{

When the printer is online, press this key to cancel any ongoing print job.

{{{{On Line}}}} Key

Indicates whether the printer is online or offline.

Press this key to switch between online and offline.

When the lamp is lit, the printer is online, enabling data reception from the host computer.

When the lamp is off, the printer is offline, disabling data reception from the host computer.

Press this key to return to the ready condition.

{{{{Form Feed}}}} Key

When the printer is offline, press this key to print all the data left in the printer's input buffer.

You can use this to force the printer to print the data received in the online status when the paper size or type does not match with the actual set size or type.

{{{{Menu}}}} Key

Press this key to make and check the current printer settings.

Power Indicator

Power indicator is on while the power switch is on. Power indicator is off when the power is turned off or while the printer is in Energy Saver mode.

Error Indicator

Lights when a printer error occurs. Goes off when the printer goes in Energy Saver mode.

Data In Indicator

Blinks while the printer is receiving data from a computer. Stays on when there is data to be printed.

{{{{Escape}}}} Key

Press this key to return to the previous condition on the panel display.

10.

{{{{Enter #}}}} Key

Press this key to execute menu items selected on the panel display.

11.

{{{{UUUU}}}}{{{{TTTT}}}} Keys

Use these keys to increase or decrease values on the panel display when making settings. Keep pressing the key to quicken scrolling, and increase or decrease values on the panel display in units of 10.

2. Paper and Other Media

Paper and Other Media Supported by This Printer

Paper Sizes

This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer.

Note

❒ The following symbols and terminology are used to represent the feed direc-

tion.

In this manual On the panel display Paper feed direction

K ↑

(Feed direction)

❒ Be careful of the paper feed direction. The direction is determined for each pa-

per size.

❖❖❖❖ Input Paper Sizes (Metric version)

A4 (210 × 297)

8 1/2 × 11

Short-edge feed direction

B5 JIS

Legal (LG, 8

Letter (LT, 8

/2 × 81/2 inches

Executive (Exec., 7

Folio (8

Foolscap (F4, 8

F/GL (8 × 13 inches)

Com#10 Env (4

/2 × 14 inches)

/2 × 11 inches)

/4 × 13 inches)

/2 × 13 inches)

/8 × 9 1/2 inches)

/4 × 101/2 inches)

Feed direction

Size (mm)

210 × 297

182 × 257

148 × 210

105 × 148

216 × 356

216 × 279

140 × 216

184 × 276

210 × 330

216 × 330

203 × 330

104.8 × 241.3

Bypass Tray

Tray 1

Paper Feed Unit

(Tray 2/3)

Paper and Other Media

Feed direction

Size (mm)

C5 Env (6.38 × 9.02 inches)

C6 Env (4.49 × 6.38 inches)

DL Env (4.33 × 8.66 inches)

Monarch Env (3

Custom Size - -

16K (7.68 × 10

/8 × 7 1/2 inches)

/2 inches)

162 × 229

114 × 162

110 × 220

98.4 × 190.5

195 × 267

Bypass Tray

Tray 1

Paper Feed Unit

(Tray 2/3)

• Means that the size is supported and the printer selects the paper size automatically.

•

Means that the size is supported. See p.24 “Loading Paper in the Bypass Tray”.

• Means that the size is supported but the paper size should be set with the control panel as a custom size. The supported size is approximately 90 216 mm in width and 148 - 356 mm in length.

•

Means that the size is not supported.

❖❖❖❖ Input Paper Sizes (Inch version)

Legal (LG)

Letter (LT)

/2 × 8 1/2 inches

Executive (Exec.)

B5 JIS

Feed direction

Size (inch)

81/2 × 14

/2 × 11

51/2 × 81/

71/4 × 101/

8.26 × 5.83

7.17 × 10.12

5.83 × 8.26

4.13 × 5.63

Bypass Tray

Tray 1

Paper Feed Unit

(Tray 2/3)

Paper and Other Media Supported by This Printer

Feed direction

Folio

Foolscap F4

F/GL

Com#10 Env

C5 Env

C6 Env

DL Env

Monarch Env

Custom Size - -

16K

Size (inch)

81/4 × 13

/2 × 13

8 × 13

/8 × 9 1/

6.38 × 9.02

4.49 × 6.38

4.33 × 8.66

/8 × 7 1/

7.68 × 10

Bypass Tray

Tray 1

• Means that the size is supported and the printer selects the paper size automatically.

• Means that the size is supported. See p.24 “Loading Paper in the Bypass Tray”

• Means that the size is supported but the paper size should be set with the control panel as a custom size. The supported size is approximately 3.5 -

8.5 inches in width and 5.8 - 14 inches in length.

• Means that the size is not supported.

Paper Feed Unit

(Tray 2/3)

❖❖❖❖ Paper weight and number of sheets to be set

Supported paper weight

Tray 1 60 - 105 g/m2

Bypass Tray 60 - 165 g/m2

PAPER FEED UNIT Type 3000 60 - 105 g/m2

Confirm that the top of the stack is not higher than the limit mark inside the tray.

(16 - 28 lb. Bond)

(16 - 90 lb. Index)

(16 - 28 lb. Bond)

Maximum number of sheets (plain paper)

530 (80 g/m2, 20 lb. Bond)

100 (80 g/m2, 20 lb. Bond)

530 (80 g/m2, 20 lb. Bond)

Paper and Other Media

Paper Recommendations

Loading Paper

Important

❒ Do not use paper that is meant for an ink-jet printer, or it may stick to the fus-

ing unit and cause a paper misfeed.

❒ Set the paper as described below

• Tray 1: Print side facing up

• Paper Feed Unit: Print side facing up

• Bypass Tray: Print side facing down

❒ Print quality cannot be guaranteed if paper other than the ones recommended

is used. For more information about recommended paper, contact your sales or service representative.

Storing Paper

• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep paper in the package in which the paper came.

Types of Paper and Other Media

❖❖❖❖ Plain Paper

• Plain paper refers to paper up to 105 g/m2 (28 lb. Bond). If you print on pa-

per heavier than 105 g/m

• Any input tray can be used.

• Tray 1 can hold up to 530 sheets.

PAPER FEED UNIT Type 3000 can hold up to 530 sheets. (Up to two units can be installed to the printer.) The Bypass Tray can hold up to 100 sheets. Confirm that the top of the stack is not higher than the limit mark inside the tray.

• The Bypass Tray supports custom size paper approximately 90 to 216 mm

(3.5 to 8.5 inches) in width, and approximately 148 to 356 mm (5.8 to 14 inches) in length.

(28 lb. Bond), use the Bypass Tray.

Paper and Other Media Supported by This Printer

• When printing on the reverse side of plain paper that has been already

printed on, load it on the Bypass Tray with print side down, and then select [Plain:Dup. Back] with the control panel or the printer driver. Only the Bypass Tray supports this function.

❖❖❖❖ Thick Paper

• Thick paper refers to paper between 106 g/m2 (28.2 lb. Bond) to 165 g/m

(90 lb. Index).

• Use the Bypass Tray and select the thick paper mode with the control panel

or printer driver. Tray 1 or Paper Feed Unit cannot be used.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• When printing on the reverse side of thick paper that has been already

printed on, load it on the Bypass Tray with print side down, and then select [Thick:Dup. Back] with the control panel or the printer driver. Only the Bypass Tray supports this function.

Note

❒ The number of sheets to be set may vary depending on the paper thick-

ness and paper type.

❒ There may be noise when printing on thick paper. This is not a malfunc-

tion.

❖❖❖❖ Thin Paper

• Thin paper refers to paper between 60g/m2 (16 lb.Bond) to 70g/m2 (19

lb.Bond).

• Set the printer to Thin Paper mode using the control panel.

Reference

See “Specifying a paper type” or p.27 “Specifying a paper type for the Bypass Tray”.

❖❖❖❖ Glossy Paper

• Glossy paper refers to paper 130 g/m2 (100 lb Text).

• Use the Bypass Tray and select glossy paper mode with the printer driver.

Tray 1 or Paper Feed Unit cannot be used.

❖❖❖❖ OHP transparencies

When printing on an OHP transparency that has a print side, be sure to print on the print side. Otherwise, it may stick to the fusing unit and cause a paper misfeed. Print quality cannot be guaranteed if OHP transparencies other than the ones recommended is used. For more information about recommended OHP transparency, contact your sales or service representative.

• Use the Bypass Tray. Tray 1 or Paper Feed Unit cannot be used.

• The Bypass Tray can hold up to 50 sheets.

Paper and Other Media

• Separate stuck OHP transparencies every time before printing.

• If OHP transparencies stick together when they feed, set them on the tray

one by one or select "Slip sheet" in the printer driver. For more information about using "Slip sheet", see the printer driver's Help.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• When printing on OHP transparencies, select the Transparency mode with

the control panel or the printer driver.

• Remove OHP transparencies from the tray after use to prevent them from

sticking to each other.

❖❖❖❖ Envelopes

• Use the Bypass Tray. Tray 1 and the Paper Feed Unit cannot be used.

• The Bypass Tray can hold up to 10 envelopes.

• Load envelopes in the Bypass Tray with the print side down.

• Load only one size and type of envelope at a time.

• Do not forcibly push envelopes when loading.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• Use flat envelopes with no curl. If they have a curl, flatten them.

• Use completely flat envelopes that contain no air inside.

• Do not print on both sides of envelopes.

• Do not use the following envelopes:

Envelopes with multiple flaps Envelopes with a peel-off adhesive strip Envelopes with windows or clasps Envelopes made of paper that is not supported by this printer (See p.20

“Paper not supported by this printer”)

• We recommend setting the margins to at least 15 mm (0.6 inch) for all four

directions.

• Envelopes may wrinkle or print quality may be poor depending on the

characteristics of the envelope such as weight and stiffness.

• See p.15 “Paper Sizes” for the supported sizes of envelopes.

❖❖❖❖ Paper not supported by this printer

Avoid using the following paper as they are not supported by this printer.

• Paper meant for an ink-jet printer

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

Paper and Other Media Supported by This Printer

• Damp paper

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except a preprinted letterhead

• Special paper, such as thermal paper, aluminum foil, carbon paper and

conductive paper

• Paper whose weight is heavier or lighter than the limitation.

• Paper with windows, holes, perforations, cutouts, or embossing

• Adhesive label paper on which glue or base paper is exposed

• Paper with clips or staples

Print Area

The following shows the print area for this printer. Be sure to set the print margins correctly by the application.

A : Print area

B : Feed direction

C : Approx. 5 mm (0.2 inch)

Note

❒ The print area may vary depending on the paper size, printer language and

printer driver settings.

Paper and Other Media

Loading Paper

CAUTION:

• When pulling the paper tray out,

be careful not to pull it strongly. If you do, the tray might fall and

cause an injury.

Adjust the side guides to the pa-

CCCC

per size you want to load.

Loading Paper in Tray 1/Optional Paper Feed Unit

Pull the paper tray out of the

AAAA

printer until it stops. After that, lift it slightly, and then pull it out completely. Place it on a flat surface.

ZHBY010E

Load paper into the paper tray

DDDD

with the print side up.

ZHBY060E

ZHBY020E

Note

❒ You can not pull Tray 1 out if

the Bypass Tray is open.

Press "Push", and then adjust the

BBBB

rear guide to the paper size you want to load.

ZHBY040E

Important

❒ Make sure that the top of the

stack is not higher than the limit mark inside the tray.

❒ The side guides should be set

exactly to the paper size to avoid paper misfeeds.

❒ Do not load different kinds of

paper in the tray.

Slide the paper tray completely

EEEE

into the printer.

Important

❒ Be sure to insert the paper tray

completely. Otherwise, misfeeds might occur.

Changing paper size of the paper tray

Pull the paper tray out of the

AAAA

printer until it stops. After that, lift it slightly, and then pull it out completely. Place it on a flat surface

Remove the paper.

BBBB

ZHBY010E

Loading Paper

Adjust the side guides to the pa-

DDDD

per size you want to load.

Load paper into the paper tray,

EEEE

with the print side up.

ZHBY060E

Press "Push", and then adjust the

CCCC

rear guide to the paper size you are using.

ZHBY030E

ZHBY040E

ZHBY020E

Important

❒ Confirm that the top of the stack

is not higher than the limit mark inside the tray.

Slide the paper tray completely

FFFF

into the printer.

Specifying a paper type

By selecting the paper type you want to load, the printer can perform printing better.

You can select from the following paper types:

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted, Prepunched, Bond Paper, Cardstock

Paper and Other Media

Note

❒ When selecting "Plain Paper", se-

lect either "Thin" or "Normal" for "PlainPaper Type" in the "Maintenance" menu.

Press the {{{{Menu}}}} key.

AAAA

"Menu" appears on the panel display.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

BBBB

play "Paper Input", and then press the {{{{Enter #}}}} key.

Menu: Paper Input

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

CCCC

play "Paper Type", and then press the {{{{Enter #}}}} key.

Paper Input: Paper Type

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

DDDD

play "Tray 1", and then press the {{{{Enter #}}}} key.

Paper Type: Tray 1

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

EEEE

play the loaded paper type, and then press the {{{{Enter #}}}} key.

Tray 1: Recycled Paper

In about two seconds, “Menu” appears on the panel display.

Loading Paper in the Bypass Tray

In addition to plain paper, you can load thick paper, envelopes, glossy paper and OHP transparencies onto the Bypass Tray.

Note

❒ Paper sizes supported by the By-

pass Tray can be 90 - 216 mm (3.5 -

8.5 inches) in width, and 148 - 356 mm (5.8 - 14 inches) in length.

❒ The paper size selected with the

printer driver overrides the one selected with the control panel. You do not have to make settings with the control panel if you have already made them with the printer driver. However, when using a printer driver other than the RPCS printer driver, you must make the settings using the control panel. For more information about the printer driver, see the printer driver's Help. Also, see p.27 “Specify- ing a paper type for the Bypass Tray”.

❒ If you load thick paper, or plain or

thick paper that has been already printed on one side, make the settings for the paper type with the control panel or the printer driver. See p.26 “Specifying a custom paper size for the Bypass Tray”.

❒ The number of pages that can be

loaded in the Bypass Tray differs depending on the paper type.

Press the {{{{On Line}}}} key.

FFFF

"Ready" appears on the panel display.

Loading Paper

Open the Bypass Tray.

AAAA

Extend the Bypass Tray.

BBBB

Slide the side guides outwardAAAA ,

CCCC

and then load paper until it stops with the print side down BBBB.

ZHBY070E

ZHBY080E

Adjust the side guides to the pa-

DDDD

per width.

Important

❒ Confirm that the top of the stack

is not higher than the limit mark inside the tray.

❒ Shuffle the paper before loading

the stack onto the tray so multiple sheets are not fed in at the same time.

Set the paper size using the con-

EEEE

trol panel as follows: A Press the {{{{Menu}}}} key.

"Menu" appears on the panel display.

B Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play "Paper Input", and then press the {{{{Enter #}}}} key.

ZHBY100E

ZHBY090E

Menu: Paper Input

C Confirm that "Bypass Size" is

displayed, and then press the {{{{Enter #}}}} key.

Paper Input: Bypass Size

Paper and Other Media

D Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play the size and direction of the paper in the Bypass Tray.

Bypass Size: 8 1/2 × 13

In about two seconds, “Menu” appears on the panel display.

E Press the {{{{On Line}}}} key.

"Ready" appears on the panel display.

Specifying a custom paper size for the Bypass Tray

Specify the paper size with the control panel when you load custom size paper.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

BBBB

play "Paper Input", and then press the {{{{Enter #}}}} key.

Menu: Paper Input

Confirm that "Bypass Size" is dis-

CCCC

played, and then press the {{{{Enter #}}}} key.

Paper Input: Bypass Size

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

DDDD

play "Custom size", and then press the {{{{Enter #}}}} key.

Bypass Size:

Note

❒ The printer cannot print from ap-

plications that do not support custom paper size.

❒ Set the vertical value for A, and set

the horizontal value for B.

Custom Size

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to set the

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vertical value, and then press the {{{{Enter #}}}} key.

Custom Size: Vert. 150mm

Press the {{{{Menu}}}} key.

AAAA

"Menu" appears on the panel display.

ZHBY110E

The unit on the panel display can be changed to inches with the control panel.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to set the

FFFF

horizontal value, and then press the {{{{Enter #}}}} key.

Custom Size: Horiz. 200mm

In about two seconds, "Menu" appears on the display panel.

Press the {{{{On Line}}}} key.

GGGG

"Ready" appears on the panel display.

Specifying a paper type for the Bypass Tray

By selecting the paper type you want to load, the printer can perform printing better.

You can select from the following paper types:

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted, Prepunched, Labels (adhesive label paper), Bond Paper, Cardstock, Transparency (OHP transparency), Thick Paper, Plain:Dup.Back (reverse side of plain paper), Thick:Dup.Back (reverse side of thick paper), Glossy Paper

Loading Paper

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

CCCC

play "Paper Type", and then press the {{{{Enter #}}}} key.

Paper Input: Paper Type

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

DDDD

play "Bypass Tray", and then press the {{{{Enter #}}}} key.

Paper Type: Bypass Tray

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

EEEE

play the loaded paper type, and then press the {{{{Enter #}}}} key.

Note

❒ When selecting "Plain Paper",

select either "Thin" or "Normal" for "PlainPaper Type" in the "Maintenance" menu.

Important

❒ You must specify the paper type

when using thick paper, adhesive label paper, OHP transparencies, or when printing on plain or thick paper that has already been printed on one side.

Press the {{{{Menu}}}} key.

AAAA

"Menu" appears on the panel display.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

BBBB

play "Paper Input", and then press the {{{{Enter #}}}} key.

Menu: Paper Input

Bypass Tray: Thick Paper

Press the {{{{On Line}}}} key.

FFFF

"Ready" appears on the panel display.

Paper and Other Media

3. Replacing Consumables

and Maintenance Kit

Toner Cartridge

WARNING:

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. If you dispose of the used toner cartridges yourself, dispose of them according to local regulations.

CAUTION:

• Keep toner (used or unused) and the toner cartridge out of reach of children.

Note

❒ The actual printable numbers vary

depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity. The quality of toner lowers in time. Because of this, the toner cartridge may require replacement earlier than expected. We recommend that you prepare a new toner cartridge beforehand.

Replace the toner cartridge of the indicated color when the following message appears on the panel display.

Add Toner XXX/XXX

Toner is Almost Empty:XXX

Note

❒ The color is displayed for XXX.

❒ If cyan, magenta or yellow toner

runs out, you can print in black and white using the black toner. Change the color mode setting to "Black and White" with the printer driver.

❒ If black toner runs out, printing is

not possible until the black toner cartridge is replaced.

Open the upper left cover of the

AAAA

printer.

ZHBH440E

Replacing Consumables and Maintenance Kit

Remove the toner cartridge for

BBBB

the color you want to replace.

Important

❒ Do not open the shutter at the

bottom of the toner cartridge. The toner may spill.

ZHBH900E

You can remove all four cartridges in the same way.

In the illustration, yellow cartridge is used as an example.

Important

❒ Do not shake the removed toner

cartridge. The remaining toner may spill.

Take out a new toner cartridge

CCCC

from the package.

Shake the toner cartridge back

DDDD

and forth about 10 times.

Check that the toner color and lo-

EEEE

cation are correct, and then insert the toner cartridge vertically and slowly.

ZHBH470E

ZHBH480E

ZHBH460E

In the illustration, black cartridge is used as an example.

Insert the toner cartridge in the

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direction of the arrow.

You can install all four cartridges in the same way.

Important

❒ Do not repeatedly install and re-

move the toner cartridges. This could result in a toner leak.

Close the upper left cover of the

GGGG

printer.

Toner Cartridge

ZHBH490E

ZHBH500E

Note

❒ If the toner cartridge is not in-

stalled properly, you cannot close the upper left cover of the printer.

Replacing Consumables and Maintenance Kit

Waste Toner Bottle Type 125

WARNING:

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer

or an appropriate collection site. If you dispose of the used toner containers yourself, dispose of them according to local regulations.

CAUTION:

• Keep toner (used or unused) and the toner cartridge out of reach of children.

• Do not put an object on the right cover when it is open.

Replace the waste toner bottle when the following message appears on the panel display.

Unlock the waste toner bottle.

DDDD

Important

❒ Do not lock the waste toner bot-

tle that has been removed. Toner may spill.

ZHBH630E

Replace Waste Toner

ZHBH640E

Turn off the power.

AAAA

Open the right cover.

BBBB

Remove the used waste toner bot-

EEEE

tle slowly.

Take out a new waste toner bottle

CCCC

from the bag.

ZHBH290E

ZHBH650E

Place the new waste toner bottle

FFFF

in the position as shown in the illustration.

Lock the waste toner bottle.

GGGG

Waste Toner Bottle Type 125

ZHBH660E

Important

❒ Be sure to lock the waste toner

bottle to prevent toner from leaking inside the printer.

Close the right cover slowly.

HHHH

Turn on the power.

IIII

ZHBH670E

ZHBH430E

Replacing Consumables and Maintenance Kit

Photo Conductor Unit Type 125 Black/Color

WARNING:

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take

place at an authorized dealer or an appropriate collection site. If you dispose of the used toner containers yourself, dispose of them according to local regulations.

CAUTION:

• Keep toner (used or unused) and the toner cartridge out of reach of children.

• Do not put an object on the right cover when it is open.

Replace the black or color photo conductor unit when the following message appears on the panel display.

Replace Black PCU

❖❖❖❖ Photo Conductor Unit Type 125 Black

ZHBH680E

❖❖❖❖ Photo Conductor Unit Type 125 Color

ZHBH690E

Turn off the power.

AAAA

Open the right cover.

BBBB

Replace Color PCU

Check the contents of the box for the following items:

ZHBH290E

Photo Conductor Unit Type 125 Black/Color

Pull out the green levers on the

CCCC

left and right that are fastening the inner cover to unlock the levers.

Lift the inner cover until it stays

DDDD

up.

ZHBH300E

B Pull out the photo conductor

unit slowly.

ZHBH330E

Photo Conductor Unit Type 125 Color

A Pinch the green lever to unlock

the unit.

Remove the photo conductor unit.

EEEE

Photo Conductor Unit Type 125 Black

A Pinch the green lever to unlock

the unit.

ZHBH310E

ZHBH340E

B Pull out the photo conductor

unit slowly until it stops.

ZHBH350E

ZHBH320E

Replacing Consumables and Maintenance Kit

C Pinch the green part to unlock.

Important

❒ Do not remove the cover at-

tached to the bottom of the photo conductor unit yet.

❒ After you take the new Photo

Conductor Unit out of the bag, quickly install it.

Align the green arrow at the tip of

HHHH

the photo conductor unit to the

ZHBHa910E

D Pull out the photo conductor

unit slowly.

Important

❒ Be sure to hold the unit with

both hands, and then pull it out slowly.

Take out the new photo conduc-

FFFF

rail inside the printer.

Important

❒ Make sure the green arrow fits

securely on the rail before proceeding to the next step.

❖❖❖❖ Photo Conductor Unit Type 125

Black

tor unit.

Peel off the tape, which is around

GGGG

Photo Conductor Unit by peeling it downward, and remove the cover on top of the Unit.

ZHBH370E

❖❖❖❖ Photo Conductor Unit Type 125

Color

ZHBH681E

ZHBH380E

ZHBHA680E

Photo Conductor Unit Type 125 Black/Color

Push the front of the photo con-

IIII

ductor unit slowly, sliding the unit on the cover and into the machine until it stops.

❖❖❖❖ Photo Conductor Unit Type 125

Black

❖❖❖❖ Photo Conductor Unit Type 125

Color

ZHBH390E

Lower the inner cover slowly.

JJJJ

Push the green lever to fasten the

KKKK

inner cover.

Close the right cover slowly.

LLLL

ZHBH410E

ZHBH420E

ZHBH400E

Important

❒ If you do not attach the green

arrow of the photo conductor unit securely to the rail, you may damage the photo conductor unit.

Turn on the power.

MMMM

ZHBH430E

Replacing Consumables and Maintenance Kit

Fusing Unit Type 125

CAUTION:

• The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn.

• Do not pull out the fusing unit forcefully. It may cause the unit to fall and result in an injury.

• When touching the fusing unit, do not touch any areas other than the handle as it may cause a burn.

Replace the fusing unit when the following message appears on the panel display.

Replace Fusing Unit Soon

Replace Fusing Unit

Check the contents of the box for the following items:

❖❖❖❖ Fusing Unit

ZHBH200E

❖❖❖❖ Transfer Roller

ZHBH590E

Important

❒ Be sure to make the setting from

the control panel after replacing the fusing unit. Without it, the procedure is incomplete.

Turn off the power.

AAAA

Important

❒ To prevent a burn, after the

power is turned off, be sure to wait about 30 minutes until the fusing unit cools down before touching the fusing unit.

Fusing Unit Type 125

Open the front cover by pushing

BBBB

the front cover release button.

Pinch the connector lever, and

CCCC

then pull out the connector.

Push the green release buttons on

DDDD

the left and right outwards to unlock the fusing unit.

ZHBP281E

ZHBH210E

Remove the fusing unit slowly.

EEEE

Take out the new fusing unit

FFFF

from the box.

Place the unit as shown, and then

GGGG

insert the new fusing unit slowly.

Insert the fusing unit until it

HHHH

clicks, and then check that the unit is locked.

ZHBH230E

ZHBH240E

ZHBH220E

ZHBH250E

Replacing Consumables and Maintenance Kit

Push in the connector.

IIII

Turn the green part in the direc-

JJJJ

tion of the arrow, and then remove the transfer roller.

Take out the new transfer roller.

KKKK

Important

❒ Do not touch the roller part.

ZHBH260E

ZHBH600E

Hold the green part as shown, and

LLLL

then insert the transfer roller into the printer.

Important

❒ The end with a longer shaft

must be on the left.

Close the front cover slowly.

MMMM

Turn on the power.

NNNN

Make the setting from the control

OOOO

panel.

When "Replace Fusing Unit" Appears on the Panel Display

A If the following message is on

the control panel, press the {{{{Es- cape}}}} key for more than five seconds. The message disappears and a maintenance reset is performed automatically.

ZHBH620E

ZHBH610E

Replace Fusing Unit

When "Replace Fusing Unit Soon" Appears on the Panel Display

A Press the {{{{Menu}}}} key.

“Menu” appears on the panel display.

B Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play “Maintenance”, and then press the {{{{Enter #}}}} key.

Menu: Maintenance

C Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play “Maint. Reset”, and then press the {{{{Enter #}}}} key.

Fusing Unit Type 125

Maintenance: Maint. Reset

D Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play “Fusing Unit”, and then press the {{{{Enter #}}}} key.

Maint. Reset Fusing Unit

The following message appears.

Fusing Unit: Press # to Reset

E Press the {{{{Enter #}}}} key. Wait for

a few seconds.

F Press the {{{{On Line}}}} key.

"Ready" appears on the panel display.

Replacing Consumables and Maintenance Kit

Intermediate Transfer Unit Type 125

CAUTION:

• The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn.

Replace the transfer belt when the following message appears on the panel display.

Turn off the power.

AAAA

Open the right cover of the print-

BBBB

er.

Replace Transfer Belt soon

Replace Transfer Belt

Check the contents of the box for the following items:

❖❖❖❖ Transfer Belt

Remove the Waste Toner Bottle.

CCCC

Reference

See p.32 “Waste Toner Bottle Type 125”.

Pull out the green levers on the

DDDD

left and right that are fastening the inner cover to unlock the levers.

ZHBH290E

Important

❒ Be sure to make the setting from

the control panel after replacing the transfer belt. Without it, the procedure is incomplete.

ZHBH510E

ZHBH300E

Intermediate Transfer Unit Type 125

Lift the inner cover until it stays

EEEE

up.

Unlock the waste toner bottle.

FFFF

Important

❒ Do not lock the waste toner bot-

tle that has been removed. Toner may spill.

ZHBH310E

ZHBH630E

Remove the waste toner bottle

GGGG

slowly.

Turn the green screws on the left

HHHH

and right in the direction of the arrows to loosen them.

The screws are not removed.

Pinch the both screws and remove

IIII

the transfer belt slowly until it stops.

ZHBH650E

ZHBH520E

ZHBH640E

ZHBH530E

Replacing Consumables and Maintenance Kit

Raise the green cover, hold the

JJJJ

transfer belt as shown, and then remove the transfer belt.

Close the green cover, and then

MMMM

insert it until it stops.

ZHBH920E

ZHBH540E

Turn the green screws on the left

Important

❒ Be sure to hold the unit with

both hands, and then pull it out slowly.

❒ Do not touch the belt part.

Take out the new transfer belt.

KKKK

Holding the transfer belt as

LLLL

shown, insert the transfer belt in the printer.

NNNN

and right in the direction of the arrows to tighten them.

ZHBH580E

ZHBH560E

Place the waste toner bottle in the

OOOO

position as shown in the illustration.

ZHBH660E

Intermediate Transfer Unit Type 125

Lock the waste toner bottle.

PPPP

Important

❒ Be sure to lock the waste toner

bottle to prevent toner from leaking inside the printer.

Lower the inner cover slowly.

QQQQ

ZHBH670E

Close the right cover.

SSSS

Turn on the power.

TTTT

Make the setting from the control

UUUU

panel.

When "Replace Transfer Belt" Appears on the Panel Display

A If the following message is on

the control panel, press the {{{{Es- cape}}}} key for more than five seconds. The message disappears and a maintenance reset is performed automatically.

ZHBH430E

Push the green levers to fasten the

RRRR

inner cover.

ZHBH410E

ZHBH420E

When "Replace Transfer Belt Soon" Appears on the Panel Display

A Press the {{{{Menu}}}} key.

"Menu" appears on the panel display.

B Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play "Maintenance", and then press the {{{{Enter #}}}} key.

Menu: Maintenance

Replacing Consumables and Maintenance Kit

C Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play "Maint. Reset", and then press the {{{{Enter #}}}} key.

Maintenance: Maint. Reset

D Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play "Transfer Belt", and then press the {{{{Enter #}}}} key.

Maint. Reset: Transfer Belt

The following message appears.

Transfer Belt: Press # to Reset

E Press the {{{{Enter #}}}} key.

Wait for a few seconds.

F Press the {{{{On Line}}}} key.

"Ready" appears on the panel display.

4. Cleaning and Adjusting the

Printer

Cautions to Take When Cleaning

WARNING:

• Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

CAUTION:

• When removing misfed paper, do not touch the fusing unit because it could be very hot.

Clean the printer periodically to maintain fine printing.

Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a soft, wet cloth that is wrung out well. If you still cannot remove the stain or grime, use a neutral detergent, and then wipe over with a well-wrung wet cloth, dry wipe, and let it dry.

Important

❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi-

cals, such as benzine and thinner, or spray insecticide on the printer.

❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth.

Cleaning and Adjusting the Printer

Adjusting the Color Registration

When the printer is moved, when the Fusing Unit is replaced, or after printing repeatedly for some time, registration shifting might occur. By performing color registration adjustment, you can maintain optimum print results.

If the color documents show registration shifting, perform automatic color adjustment.

Press the {{{{Menu}}}} key.

AAAA

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

CCCC

play "Color Regist.", and then press the {{{{Enter #}}}} key.

Maintenance: Color Regist.

The following message appears.

Press # To Adjust

Press the {{{{Enter #}}}} key.

DDDD

Automatic color adjustment begins, and the following message is displayed.

Adjusting...

"Menu" appears on the panel display.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

BBBB

play "Maintenance", and then press the {{{{Enter #}}}} key.

Menu:

ZHBS010E

Important

❒ Do not turn off the power

switch while "Adjusting..." appears on the panel display to avoid printer malfunction.

Automatic color adjustment takes about two minutes. When it is complete, the following message appears.

Maintenance

Completed

Maintenance: Color Regist.

Adjusting the Image Density

Adjust the image density when the print side of the page is shaded or the print image looks patchy.

Important

❒ Extreme settings may create out-

put that appears dirty.

❒ Image density settings should be

made from the application or the printer driver whenever possible.

Note

❒ Changing the image density set-

ting might cause a deterioration of color balance. We recommend that you leave the image density at its factory default setting.

Press the {{{{Menu}}}} key.

AAAA

ZHBS010E

"Menu" appears on the panel display.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

BBBB

play "Maintenance", and then press the {{{{Enter #}}}} key.

Menu: Maintenance

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

CCCC

play "Image Density", and then press the {{{{Enter #}}}} key.

Maintenance: Image Density

The following message appears on the panel display.

Image Density: Prt. Test Sheet

Press the {{{{Enter #}}}} key.

DDDD

The following message appears on the panel display, and then press the {{{{Enter #}}}} key.

Prt.Test Sheet: Press # to Start

Printing

Compare the colors on the printed

EEEE

image density test sheet with those on the Image Density Adjusting Card.

Note

❒ If the image density of the Im-

age Density Adjusting Card is equal to the framed part of the test sheet, you do not need to adjust the image density value.

Cleaning and Adjusting the Printer

❒ If the image density of the Im-

age Density Adjusting Card is equal to the density shown above the frame, select “-” for the image density setting. If the image density of the Image Density Adjusting Card is equal to the density shown below the frame, select “+” for the image density setting.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to select

FFFF

the color you want to adjust, and then press the {{{{Enter #}}}} key.

Image Density: Black

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to set the

GGGG

image density value, and then press the {{{{Enter #}}}} key.

Black: (-10 +10) 0

Note

❒ You can adjust the image densi-

ty in 21 steps from -10 to +10. Increasing the value makes the printouts darker and decreasing the value makes the printouts lighter.

❒ Pressing the {{{{UUUU}}}} or {{{{TTTT}}}} key

makes the value increase or decrease by one.

To adjust another color, repeat the

and G.

steps

Press the {{{{On Line}}}} key.

HHHH

"Ready" appears on the panel display.

Ready

Adjusting the Tray Registration

You can adjust the registration of Tray 2 and Tray 3 (optional Paper Feed Unit). The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional Paper Feed Unit or the Duplex Unit is installed, updating the registration is useful in some cases. The following procedure describes how to adjust the registration of Tray

2. You can use the same procedure to adjust the other tray as well.

Press the {{{{Menu}}}} key.

AAAA

ZHBS010E

"Menu" appears on the panel display.

Print the test sheet to preview the

DDDD

settings. A Confirm that "Prt. Test Sheet"

is displayed, and then press the {{{{Enter #}}}} key.

Registration: Prt. Test Sheet

B Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play the tray to adjust, and then press the {{{{Enter #}}}} key.

Prt. Test Sheet: Tray 2

The test sheet is printed, and then the printer returns to the previous menu.

Confirm the position of the image

EEEE

on the test sheet, and then adjust the registration value.

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

BBBB

play "Maintenance", and then press the {{{{Enter #}}}} key.

Menu: Maintenance

Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

CCCC

play "Registration", and then press the {{{{Enter #}}}} key.

Maintenance: Registration

The following steps show how to adjust the registration value to make the margins equal.

Cleaning and Adjusting the Printer

A Press the {{{{Escape}}}} key. B Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play "Adjustment", and then press the {{{{Enter #}}}} key.

Registration: Adjustment

C Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to dis-

play the tray to adjust, and then press the {{{{Enter #}}}} key.

FFFF

GGGG

Adjustment:

Horiz.: Tray 2

D Press the {{{{UUUU}}}} or {{{{TTTT}}}} key to set

the registration value (mm).

A : Print Area

B : Feed Direction

❒ Pressing the {{{{UUUU}}}} or {{{{TTTT}}}} key

makes the value increase or decrease by 0.5 mm steps.

E Press the {{{{Enter #}}}} key. F Press the {{{{Escape}}}} key.

Print the test sheet to check the settings you have made.

Press the {{{{On Line}}}} key.

"Ready" appears on the panel display.

Ready

Horiz.: Tray 2: (-15 +15) 0

Note

❒ Increase the value to shift the

print area in the positive direction, and decrease to shift in the negative direction.

ZDJX900J

5. Troubleshooting

Error & Status Messages on the Control Panel

❖❖❖❖ Status Messages

Messages/Second messages Status

Calibrating… The printer is calibrating the color. Wait until "Ready" appears

Energy Save Mode The printer is in Energy Saver (low-power) mode. No action is

Hex Dump Mode The printer receives data in hexadecimal numbers in Hex

Offline The printer is offline. Make the printer online by pressing the

Please Wait The printer is initializing the development unit or HDD. Wait

Processing… The printer is processing the print job. Wait for a while.

Ready The default ready message. The printer is ready for use. No ac-

Resetting Job… The printer is resetting the print job. Wait until "Ready" ap-

Waiting… The printer is waiting for the next data to print. Wait for a

Warming Up… The printer is warming up and not ready. Wait until "Ready"

on the panel display.

required.

Dump mode. Turn off the printer after printing, and then turn it back on.

{{{{On Line}}}} key to start printing.

for a while.

This message may appear when printing with small size paper continuously.

Wait for a while.

tion is required.

pears on the panel display.

while.

appears on the panel display.

❖❖❖❖ Alert Messages

Messages/Second messages Description Solution

Add Toner:

XXX

The printer is out of the indicated toner(s).

XXX: Yellow/Magenta/Cyan/Black

Replace with a new toner cartridge of the indicated color(s). Even when yellow, magenta or cyan toner runs out, you can print in black and white using the black toner.

See p.29 “Replacing Consumables and Maintenance Kit”.

Troubleshooting

Messages/Second messages Description Solution

Call Service: EC

Power Off On

Cannot check

Signal in Ad hoc

Change Setting

Tray #

/Paper Size:

Paper Type:

Close Front and/

or Right Cover

Close Upper Left

Cover

Color Regist

Error

Error: Tray #

Form Feed

/Reset The Job

Then Power OffOn

Hardware Problem

Black PCU

A communication error sent from the engine to the controller.

The signal strength for the wireless LAN cannot be checked because "Ad hoc" is select ed in "Comm. Mode" f or "IEEE 802.11b" in the Host Interface menu.

The paper size or paper type set in the indicated tray differs from the setting made.

#: tray number

The front or right cover of the printer is open.

The upper left cover of the printer is open.

Color registration has failed. Turn the power switc h off and

There is a problem with the in dicated tray.

#: tray number or Bypass Tray

An error has occurred in the black PCU (Photo Conductor Unit).

Turn the power switch off and on. If the message appears again, contact your sales or service representative.

Change the transmission mode to [Infrastructure] in the Host Interface menu.

Load paper of the selected size and type in the tray, and then change the paper setting with the control panel.

Or press the {{{{Form Feed}}}} key several times until the tray with the desired paper type and paper size appears on the panel display.

Or press the {{{{Job Reset}}}} key to cancel the print job.

Close the front or right cover of the printer.

Close the upper left cover of the printer.

on. If the message appears again, contact your sales or service representative.

Press the {{{{Form Feed}}}} key to select another tray and make a print, or turn the power switch off and on. If the message appears again, contact your sales or service representative.

Turn the power switch off and on. If the message appears again, contact your sales or service representative.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Hardware Problem

Bypass Tray

Hardware Problem

Color PCU

Hardware Problem

DIMM

Hardware Problem

Ethernet

Hardware Problem

HDD

Hardware Problem

IEEE1394

Hardware Problem

Wireless Board

Hardware Problem

NV-RAM

An error has occurred in the Bypass Tray.

An error has occurred in the color PCU (Photo Conductor Unit).

The printer detected a DIMM sum value error.

The printer detected an Ethernet error.

The printer detected a HDD Board error.

The printer detected an IEEE1394 Board error.

An error has occurred in the optional 802.11b Interface Unit or Bluetooth.

The printer detected a Memory Switch error.

Close the Bypass Tray and then pull out Tray 1 partially. Slide it completely into the printer.

If the message appears yet, turn the power switch off and on.

If the message appears again, contact your sales or service representative.

Turn the power switch off and on. If the message appears again, contact your sales or service representative.

Remove and reinstall the Printer Hard Disk correctly. If the message appears again, contact your sales or service representative.

See the Option Setup Guide.

Remove and reinstall IEEE1394 Board correctly.

If the message appears again, contact your sales or service representative.

Remove and reinstall the IEEE

802.11b board or Bluetooth board.

If the message appears again, contact your sales or service representative.

Remove and reinstall the optional User Account Enhance Unit.

If the message appears again, contact your sales or service representative.

Troubleshooting

Messages/Second messages Description Solution

Hardware Problem

Option RAM

Hardware Problem

Parallel I/F

Hardware Problem

USB

Invalid Password

Try Again

Load Correct

Size Paper

/Press #

To Continue

Load Paper

/Paper Size:

Paper Type

There is a problem with the optional Memory Unit.

There is a problem with the parallel interface.

There is a problem related to the Universal Serial Bus Connection and Hardware.

The entered password is not correct.

The paper size set in the indicated tray differs from the setting made.

Remove and reinstall the optional Memory Unit. If the message appears again, contact your sales or service representative.

See the Option Setup Guide.

If you use the parallel interface, replace the interface cable that caused the error. If the message appears again, contact your sales or service representative.

Remove and reinstall the USB board. If the message appears again, contact your sales or service representative.

Enter the correct password.

Load paper of the selected size in the tray, and then press the {{{{Enter #}}}} key to resume printing. If you want to ignore the message and continue printing, press the {{{{Enter #}}}} key.

Load paper of the selected size in the tray, and then change the paper size setting with the control panel.

Or press the {{{{Form Feed}}}} key several times until the tray with the desired paper type and paper size appears on the panel display.

Or press the {{{{Job Reset}}}} key to cancel the print job.

Load paper of the selected type in the tray, and then change the paper size setting with the control panel.

Or press the {{{{Form Feed}}}} key several times until the tray with the desired paper type and paper size appears on the panel display.

Or press the {{{{Job Reset}}}} key to cancel the print job.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Load Paper

Tray #

Menu Protected

Cannot Change

No Files

Exist

Remove Misfeed

B: Fusing Unit

Remove Misfeed

A: Internal Path

Remove Misfeed

Y: Paper Tray

Remove Paper

Standard Tray

Replace

Black PCU

Replace

Color PCU

Replace

Fusing Unit

Replace Fusing

Unit Soon

Replace Transfer

Belt soon

The indicated tray is out of paper.

#: tray number

The menu is protected. The setting cannot be c hanged

There are no files available for Sample Print job or Locked Print job.

There is a misfeed in the fusing unit.

There is a misfeed in the printer.

There is a misfeed in the input tray, or the printer is not feeding paper.

The standard output tray is full.

It is time to replace the black PCU (Photo Conductor Unit).

It is time to replace the color PCU (Photo Conductor Unit).

It is time to replace the fusing unit.

It will be time to replace the fusing unit soon.

It will be time to replace the transfer belt soon.

Load paper into the indicated paper tray.

for the selected menu.

You can check the error files in the error log.

Remove the misfed paper.

For more information, see p.70 “When "Remove Misfeed B: Fusing Unit" Appears”.

Remove the misfed paper.

For more information, see p.69 “When "Remove Misfeed A:Internal Path" Appears”.

Remove the misfed paper.

For more information, see p.72 “When "Remove Misfeed Y: Paper Tray" Appears”.

Remove paper from the standard output tray.

Replace the black PCU (Photo Conductor Unit) with a new black PCU.

See p.29 “Replacing Consumables and Maintenance Kit”.

Replace the color PCU (Photo Conductor Unit) with a new color PCU.

See p.29 “Replacing Consumables and Maintenance Kit”.

Replace the fusing unit with a new one.

See p.29 “Replacing Consumables and Maintenance Kit”.

Prepare a new fusing unit.

Prepare a new transfer belt.

Troubleshooting

Messages/Second messages Description Solution

Replace

Waste Toner

Reset PCU

Correctly

Reset Fusing

Unit Correctly

Reset Paper

Bypass Tray

Reset Toner

/Yellow/Magenta/Cyan/Black

Reset Tray #

Correctly

Reset

Duplex Unit

Replace

Transfer Belt

SC XXX-X

Power Off On

Toner is Almost

Empty: Black

Toner is Almost

Empty: Cyan

It is time to replace the waste toner bottle.

The black or color PCU is not set correctly or is not set.

The fusing unit is not set correctly or is not set.

There is paper left in the Bypass Tray.

The indicated toner cartridge(s) is/are not set correctly

The indicated tray is not set or is not set correctly.

#: tray number

The duplex unit is not set correctly or is not set.

It is time to replace the transfer belt.

The Service Code or SC number indicates the problem.

The black toner is almost empty.

The cyan toner is almost empty.

Replace the waste toner bottle with a new waste toner bottle.

See p.29 “Replacing Consumables and Maintenance Kit”.

Set the black or color PCU correctly.

See p.29 “Replacing Consumables and Maintenance Kit”.

Set the fusing unit correctly.

See p.29 “Replacing Consumables and Maintenance Kit”.

Remove paper from the Bypass Tray, and then reset the paper.

Set the indicated toner cartridge correctly.

See p.29 “Replacing Consumables and Maintenance Kit”.

Set the tray correctly. Or press the {{{{Form Feed}}}} key

several times until the tray with the desired paper setting appears on the panel display.

Or press the {{{{Job Reset}}}} key to cancel the print job.

Remove and reinstall the duplex unit. If the message appears again, contact your sales or service representative. See the Option Setup Guide.

Replace the transfer belt with a new transfer belt.

See p.29 “Replacing Consumables and Maintenance Kit”.

Turn the power switch off and on. If the message appears again, contact your sales or service representative.

Prepare a new black toner cartridge.

Prepare a new cyan toner cartridge.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Toner is Almost

Empty: Magenta

Toner is Almost

Empty: Yellow

The magenta toner is almost empty.

The yellow toner is almost empty.

Prepare a new magenta toner cartridge.

Prepare a new yellow toner cartridge.

Troubleshooting

❖❖❖❖ Print Error Messages ("Error Log" in Configuration Page)

Messages/Second messages Description Solution

Collate Cancelled The collate feature has been

Driver Setting Error (Memory)

Duplex Cancelled Duplex printing has been can-

Exceeded Max. Pages (Collate)

Exceeded Max. Stored Files The maximum number of files

Exceeded Max. Stored Pages The maximum number of

HDD Full The maximum hard disk area

HDD Not Installed The Sample Print or Locked

I/O Buffer Overflow The maximum size of the I/O

Print Overrun The image data has been

cancelled.

There is an error in the downloaded font(s).

celed.

The maximum number of pages has been exceeded for collation.

has been exceeded during Sample Print or Locked Print.

pages has been exceeded during Sample Print or Locked Print.

size for form/font has been exceeded.

An HDD overflow error occurred during Sample Print or Locked Print.

Print feature was tried without the Printer Hard Disk installed.

buffer has been exceeded.

thinned out due to image compression.

Install the optional Printer Hard Disk or increase the memory capacity to 128MB or more.

Reset the parameter for downloading fonts.

Confirm that the paper us ed is supported for duplex printing. Or, increase the memory capacity.

Install the optional Printer Hard Disk or increase the memory capacity to 128MB or more.

Delete the stored files or reduce the file size of them.

Reduce the number of pages to print.

Delete unused form/font types.

Delete the stored files or reduce the file size of them.

To use the Sample Print or Locked Print feature, install the optional Printer Hard Disk. If the message appears again, contact your sales or service representative.

Increase the size of the I/O buffer.

Increase the memory capacity.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

RPCS Graphic Error There is not enough graphics

memory to print the data.

RPCS Memory Overflow A memory overflow occurred

during the print job. After part of the data for the page was printed, the print job was suspended.

RPCS Syntax Error Bidirectional transmission

may not be working properly or the RPCS printer driver settings may not be correct.

There may not be enough memory or the memory settings for the printer driver may not match the memory actually installed on the printer.

This message may appear when the computer is connected to the printer with parallel interface.

Specify the correct memory capacity in the [Change Acces- sories…] option in the RPCS printer driver's print settings tab. For more information, see the printer driver's Help.

To print the image correctly, add memory to the printer, or reduce the resolution of the image.

Specify the correct memory capacity in the [Change Acces- sories…] option in the RPCS printer driver's print settings tab. For more information, see the printer driver's Help.

To print the image correctly, add memory to the printer, or reduce the resolution of the image.

Confirm that the option settings for the printer driver match the options actually installed on the printer.

Specify the correct memory capacity in the [Change Acces- sories…] option in the RPCS printer driver's print settings tab. For more information, see the printer driver's Help.

To print the image correctly, add memory to the printer, or reduce the resolution of the image.

Set the parallel interface mode of the computer to a mode other than ECP.

Troubleshooting

Printer Does Not Print

Possible Cause Solutions

Is the power on? Confirm that the cable is securely plugged into the power outlet

Does the On Line indicator stay on?

Does the Error indicator stay red?

Is paper loaded? Load paper into Tray 1 or on the Bypass Tray.

Can you print a configuration page?

Is the interface cable connected securely to the printer and the computer?

Are you using the correct interface cable?

and the printer.

Turn on the power.

If not, press {{{{On Line}}}} to light it.

If so, check the error message on the panel display and take the required action.

See p.22 “Loading Paper”.

If you cannot print a configuration page, it probably indicates a printer malfunction. Contact your sales or service representative.

See "Printing a Configuration Page" in the Administrator Reference.

Connect the interface cable securely. If it has a fastener, fasten it securely as well.

The type of interface cable you should use depends on the computer you use. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

See "Specifications" in the Administrator Reference.

Possible Cause Solutions

Is the Data In indicator blinking or lit after starting the print job?

If not blinking or lit, the data is not being sent to the printer.

❖❖❖❖ If the printer is connected to the computer using the in-

terface cable

Make sure the following printer port settings are correct:

• For a parallel port connection, port LPT1 or LPT2 should be set.

• For a USB port connection, port USB00 (n)

• For a IEEE 1394 (SCSI print) port connection, port

1394_00(n)

(n) is the number of printers connected.

• Windows 95/98/Me

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

C Click the [Details] tab.

• Windows 2000

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

C Click the [Port] tab.

D Check the [Print to the following port] box to confirm that

• Windows XP

C Click the [Port] tab.

• Windows NT 4.0

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

C Click the [Port] tab.

D Check the [Print to the following port] box to confirm that

should be set.

menu, click [Properties].

Check the [Print to the following port] box to confirm that the correct port is selected.

menu, click [Properties].

the correct port is selected.

Access the [Printers and Faxes] window from [Start] on the taskbar.

Click to select the icon of the printer. Next, on the [File] menu, click [Properties].

Check the [Print to the following port(s).] box to confirm that the correct port is selected.

menu, click [Properties].

the correct port is selected.

Printer Does Not Print

should be set.

Troubleshooting

Possible Cause Solutions

When you use 1394 Interface Unit Type 4510

❖❖❖❖ Network Connection

Contact your network administrator.

A Confirm that 1394 Interface Unit Type4510 is attached to the

computer correctly.

B Confirm that IEEE1394 interface cable is connected securely.

C Restart the computer.

If the error occurs even after executing above operation, go to the following steps.

D Unplug the IEEE 1394 interface cable which is connected to the

printer.

E Execute the utility tool for 1394 Interface Unit Type 4510 which

is stored in the following path in the CD-ROM labeled "Printer Drivers and Utilities".

UTILITY\1394

Important

❒ For more information about using the utility tool for IEEE

1394, see the README file in the same directory in the CDROM.

Removing Misfed Paper

When a paper misfeed occurs, an error message appears on the panel display. Remove the misfed paper from the location indicated.

Important

❒ Toner dust may be on the misfed

paper after removal. Be careful not to get it on your hands or clothes.

❒ Toner dust may be on the paper

printed after removing misfed paper. Make a few prints until smears do not appear any more.

❒ Forcefully removing misfed paper

may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer.

When "Remove Misfeed A:Internal Path" Appears

CAUTION:

• The inside of the machine be-

comes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn.

Note

❒ Close the Bypass Tray if it is ex-

tended. If the Bypass Tray is extended, the front cover does not open.

If you see the misfed paper, slow-

BBBB

ly pull it out.

If you cannot remove paper easily, do not forcefully pull it, but go to next step.

Pull part "A" in the direction of

CCCC

the arrow, and then open the cover.

ZHBH120E

Open the front cover by pushing

AAAA

the front cover release button.

ZHBH070E

ZHBP281E

Troubleshooting

Remove the misfed paper.

DDDD

When "Remove Misfeed B: Fusing Unit" Appears

CAUTION:

• The inside of the machine be-

comes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn.

Open the front cover by pushing

AAAA

the front cover release button.

Close the cover.

EEEE

ZHBH080E

Close the front cover slowly.

FFFF

ZHBH090E

ZHBP282E

Note

❒ Close the Bypass Tray if it is ex-

tended. If the Bypass Tray is extended, the front cover does not open.

Pull out levers "B1" on the left and

BBBB

right.

ZHBP281E

ZHBH110E

Removing Misfed Paper

Remove the misfed paper.

CCCC

If you cannot remove the paper easily, do not forcefully pull it, but go to the next step.

Pull part "B2" toward the front,

DDDD

and then open the guide board.

ZHBH120E

ZHBH130E

Return the guide board.

FFFF

Return levers "B1" on the left and

GGGG

right.

Close the front cover slowly.

HHHH

ZHBH130E

ZHBH930E

Remove the misfed paper.

EEEE

ZHBP282E

ZHBH140E

Troubleshooting

Slide the paper tray completely

When "Remove Misfeed Y:

CCCC

into the printer.

Paper Tray" Appears

Pull out the tray.

AAAA

ZHBH160E

Important

ZHBH940E

Important

❒ When pulling it out, be careful not

to pull it strongly. If you do, the tray might fall and cause an injury.

Remove the misfed paper.

BBBB

❖❖❖❖ Tray 1

❒ Be sure to insert the paper tray

completely. Otherwise, misfeeds might occur.

Open the front cover by pushing

DDDD

the front cover release button, and then close it to reset the misfeed condition.

❖❖❖❖ Tray 2/3

ZHBH760E

ZHBH770E

ZHBH170E

Note

❒ You can apply this procedure

for both the paper tray and the optional Paper Feed Unit.

When "Remove Misfeed Z:

Duplex Unit" Appears

CAUTION:

• The inside of the machine be-

comes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn.

Open the front cover by pushing

AAAA

the front cover release button.

Removing Misfed Paper

Remove the misfed paper.

CCCC

Close the front cover slowly.

DDDD

ZHBH190EZHBH190E

Note

❒ Close the Bypass Tray if it is ex-

tended. If the Bypass Tray is extended, the front cover does not open.

Pull lever "PULL" of the Duplex

BBBB

Unit AAAA, and then pull up the Duplex Unit until it stops BBBB.

ZHBP281E

ZHBH180E

ZHBP282E

Troubleshooting

6. Appendix

Moving and Transporting the Printer

CAUTION:

• When moving the machine, each person should hold the handles that are

located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.

• When you move the printer, remember to unplug the power cord from the

wall outlet to avoid a fire or an electric shock.

• When you pull out the plug from the socket, grip the plug, not the cord, to

avoid damaging the cord and causing a fire or an electric shock.

• When moving the printer after use, do not take out any of the Toners, Photo

Conductor Units, nor the Waste Toner Bottle to prevent toner spill inside the machine.

Repack the printer in its original packing materials for transporting.

Note

❒ The printer weighs approximately 29.4 kg (64.8 lb.).

Important

❒ Be sure to disconnect all cables from the printer before transporting it.

❒ The printer is a precision piece of machinery. Take care to avoid damage dur-

ing shipment.

❒ If the optional Paper Feed Unit is installed, remove it from the printer, and

then move them separately.

Appendix

Moving the Printer

CAUTION:

• When lifting the machine, use the inset grips on both sides. Otherwise the

printer could break or cause an injury if dropped.

• Before moving the machine, unplug the power cord from the wall outlet. If

the cord is unplugged abruptly, it could become damaged. Damaged plugs or cords can cause an electrical or fire hazard.

Moving the printer in a short distance

Be sure to check the following points:

AAAA

• The power switch is turned off.

• The power cable is unplugged from the wall outlet.

• The interface cable is unplugged from the printer.

If the external options are installed, remove them.

BBBB

See the Option Setup Guide and follow the steps backwards for removing options.

Lift the printer with two people by using the inset grips on both side of the

CCCC

printer, and then move it horizontally to the place where you want to install it.

If you removed options in step

DDDD

Note

❒ See the Option Setup Guide for installing options.

Important

❒ Be sure to move the printer horizontally. To prevent toner from scattering,

move the printer slowly.

❒ If the optional Paper Feed Unit is installed, remove it from the printer, and

then move them separately.

, reinstall them.

BBBB

INDEX

Adjusting the Color Registration, 48 Adjusting the Image Density Adjusting the Tray Registration Appendix

, 75

, 51

Bypass Tray

Caution, 2 Clearing and Adjusting the Printer Controller Board Control Panel

, 11, 12

, 10, 14

Data In Indicator, 14 Data In indicator Display panel, messages Duplex Unit

, 63

, 53

Energy Star, 6

, 20

, 14

Enter # Key Envelopes Error Error Indicator Error indicator Escape Key Ethernet Port

Form Feed Key, 14 Front Cover Fusing Unit

, 10

, 13, 38

Glossy Paper Guide to the Printer

Control Panel Exterior -Front View Exterior -Rear View Inside

, 13

, 14

, 11, 12

, 47

Input Paper Sizes, 15

Job Reset Key, 14

Loading Paper, 18

Bypass Tray Optional Paper Feed Unit paper size paper type Tray 1

, 24

, 22

, 23

, 22

Menu Key, 14 messages Moving the Printer

, 53

, 76

OHP transparencies, 19 Online indicator On Line Key Online key Other Printing Problems

, 14

, 65

Panel Display Paper Feed Unit Connector Paper not supported by this printer Paper Recommendations Paper Size Paper weight and number of sheets to be set Parallel Port Photo Conductor Unit Plain Paper Power Indicator Power Port Power Switch Print Area Printer Does Not Print

, 15

, 11, 12

, 18

, 11, 12

, 21

, 14

, 11, 12

, 18

, 13, 34

, 17

Remove Misfed Paper

Duplex Unit Fusing Unit Internal Path Paper Tray

Removing Misfed Paper Replacing Consumables and Maintenance

Kit

, 29

Right Cover

, 73

, 70

, 72

, 11, 12

, 69

Standard Tray, 10 Standard Tray Extension Storing Paper

, 18

, 11, 12

Thick Paper, 19 Toner Cartridge Transfer Belt Transfer Roller Transfer Unit Tray 1

, 10

Troubleshooting

, 13

, 13, 29

, 53

Upper Left Cover, 10 USB Port

, 11, 12

Ventilator, 10, 11, 12

Warning, 2 Waste Toner Bottle

, 13,

78 EE GB G081

Declaration of Conformity “The Product complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage

Directive 73/23/EEC.”

Notice to Users in EEA Countries

802.11b Interface Unit TypeA(R-WL11): This product complies with the essential requirements and provisions of Directive 1999/5/EC of the Eu-

ropean Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

This product is only for use in EEA or other authorized countries. Outdoor use of this product in Belgium, France, Germany, Italy, or the Netherlands is prohibited.

The CE Declaration of Conformity is available on the Internet at URL: http://www.ricoh.co.jp/fax/ce_doc/.

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:

aaaa means POWER ON. bbbb means POWER OFF.

RICOH COMPANY, LTD.

15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111

Overseas Affiliates

U.S.A.

RICOH CORPORATION 5 Dedrick Place West Caldwell, New Jersey 07006 Phone: +1-973-882-2000

The Netherlands

RICOH EUROPE B.V. Groenelaan 3, 1186 AA, Amstelveen Phone: +31-(0)20-5474111

United Kingdom

RICOH UK LTD. Ricoh House, 1 Plane Tree Crescent, Feltham, Middlesex, TW13 7HG Phone: +44-(0)20-8261-4000

Germany

RICOH DEUTSCHLAND GmbH Mergenthalerallee 38-40, 65760 Eschborn Phone: +49-(0)6196-9060

France

RICOH FRANCE S.A. 383, Avenue du Général de Gaulle BP 307-92143 Clamart Cedex Phone: +33-(0)-821-01-74-26

Spain

RICOH ESPAÑA S.A. Avda. Litoral Mar, 12-14, 08005 Barcelona Phone: +34-(0)93-295-7600

Italy

RICOH ITALIA SpA Via della Metallurgia 12, 37139 Verona Phone: +39-045-8181500

Hong Kong

RICOH HONG KONG LTD. 21/F., Tai Yau Building, 181, Johnston Road, Wan Chai, Hong Kong Phone: +852-2862-2888

Singapore

RICOH ASIA PACIFIC PTE.LTD. 260 Orchard Road, #15-01/02 The Heeren, Singapore 238855 Phone: +65-830-5888

Operating Instructions Maintenance Guide

Model number: Aficio CL3000, CL3000DN Printed in The Netherlands EE GB G081-6570

Ricoh CL3000DN, CL3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

Trademarks

Safety Information

Safety During Operation

ENERGY STAR Program

How to Read This Manual

Features of this Printer

Guide to the Printer

Exterior: Front View

Basic Model Printer Exterior: Rear View

Network Standard Model Exterior: Rear View

Inside

Control Panel

Paper and Other Media Supported by This Printer

Paper Sizes

Paper Recommendations

Loading Paper

Loading Paper in Tray 1/Optional Paper Feed Unit

Toner Cartridge

Waste Toner Bottle Type 125

Photo Conductor Unit Type 125 Black/Color

Fusing Unit Type 125

Intermediate Transfer Unit Type 125

Cautions to Take When Cleaning

Adjusting the Color Registration

Adjusting the Image Density

Adjusting the Tray Registration

Error & Status Messages on the Control Panel

Printer Does Not Print

Other Printing Problems

Removing Misfed Paper

When "Remove Misfeed A:Internal Path" Appears

When "Remove Misfeed B: Fusing Unit" Appears

Moving and Transporting the Printer

Moving the Printer

INDEX