Ricoh cattleya Technical Bulletin catt2

echnical Bulletin
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Model:
Subject:
From:
Cattleya 2
Main ROM upgrade for Cattleya2
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
Prepared by:
No.:
RB023001
H. Matsui
Action required
Service manual revision
Retrofit information
Symptom
Paper jams with the sorter stapler jogging function can occur under the following conditions:
1. When ST33 (20 bin S/S) is used with Cattleya 2 (B023). NOTE: If it is used for Cattleya 1(A257/A269), this will not occur.
2. When LT (11"X8 1/2") sideways is used when making 2 or more copies of an original.
Cause
The S/S main ROM software cannot compensate for the higher copy speed of Cattleya 2. The timing of the jogger function and paper feeding does not match that of Cattleya 2.
Solution
When installing the ST33 on Cattleya 2, replace the S/S main ROM with ver "G" or newer. The ROM version of the S/S main board can be viewed with copier SP7-801-005. The last digit (for example G) indicates the ROM version. Version G can also be used for Cattleya1. The part number of this new main ROM is A8315111.
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Model:
Program upgrade in mass production
The main ROM upgrade (ver G) has been applied from the first January 2001 production run for each S/S. The cut-in serial numbers are as follows: A831-17: H141130001 (see NOTE-1). A831-26: 3T60110001 (see NOTE-2). A831-55: L0551XXXXXX (see NOTE-3).
NOTE
1. "H14" is the prefix number. The 4th digit refers to the production year (1 = 2001). The
5th and 6th digits refer to the production month (13=January, 14=February, ........,
23=November, 24=December).
2. "3T6" is the prefix number. The 4th and 5th digits refer to the production month
(01=January, 02=February,........,11=November, 12=December). The 6th digit refers to the
production year (1 = 2001).
3. "L055" is the prefix number, The 5th digit refers to the production year (1 = 2001) and the 6th and 7th digits refer to the production month (01=January,
02=February,........,11=November, 12=December). Because there are currently no A831-
55 models in production, there is no cut-in S/N at the moment. Please note that although the Cattleya 2 has no Lanier model at present, there are cases in which A831-55 is used with models other than Lanier.
Cattleya 2
Date:
No.:
RB023001
For the A831-17 model, machines with the following S/N have already been upgraded at the factory:
H1402400031 H1402400050 H1402400054 to 57 H1402400059 to 63 H1402400068 to 69 H1402400076 H1402400090 H1402400117 to 154
<<Service parts>>
Service parts will be changed as follows:
S/S main board: A8315100 to A8315110 interchangeability: X/O EPROM: A8315103 to A8135111 interchangeability: X/O
NOTE: The new main board and EPROM can also be used for the S/S which is installed on the Cattleya 1.
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Model:
S/S main ROM replacement procedure
1. Remove the rear cover [A] (4 screws).
2. Replace the main ROM [B] with ver "G" or newer. The part number of this new main ROM is A8315111.
3. Confirm the ROM version with copier SP7-801-005. The last digit (for example G) indicates the ROM version.
Cattleya 2
Date:
[A]
No.:
RB023001
[B]
echnical Bulletin
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PAGE: 1/2
Model:
Subject:
From:
Cattleya2
Anti-static Brush & Transport Belt
Technical Services Dept., GTS Division
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Date:
18-May-01
Prepared by:
No.:
RB023002
H.K.
Action required
Service manual revision
Retrofit information
SYMPTOM
It was found during production line tests that in duplex copy mode, the reverse side of the copy paper may sometimes stick to the upper plate when the paper passes through the transport belt unit.
CAUSE
A charged static electricity buildup on the transport belt surface repels the reverse side of the copy paper.
SOLUTION
Temporary solution on the production line
Two anti-static brushes have been attached to the transport left stay from the first production lot (B0233880, Parts Catalogue page. 77, index 1).
Final solution on the production line
The material of the transport belt has been changed from a non-conductive to a conductive one. The part number has been changed as follows:
Old part
number
AA040023 AA040031 TRANSPORT BELT
Cut-in serial numbers
B02315 H6310200001
B02317 H6310200051
New part
number
Description Q’ty Int Page Index Note
2X/O
71 8
B02319 H63103xxxxx
B02322 H6310200181
B02326 4G40210001
B02327 H6310200264
B02329 H6310300570
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Model:
Remarks for machines produced before the above serial numbers:
If the old transport belt (AA040023) is replaced with the new part (AA040031) in machines before the modification, remove the two anti-static brushes from the machine. This is because the extra anti-static brushes can adversely affect copy quality in these older machines.
Cattleya2
Date:
18-May-01
No.:
RB023002
118±1mm
Transport Left Stay
126±1mm
Anti-static Brushes
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Model:
Subject:
From:
Classification:
Cattleya 2 Date: 24-May-01 No.: RB023003
Cattleya 2 Basic Tips
Technical Services Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
Tim. Okajima
Overview
This document is designed to allow field service representatives to do the following:
1. Easily access necessary troubleshooting and information very quickly
2. Customize maintenance programs for customers according to their needs and the
machine performance levels / capabilities.
Please keep this document accessible whenever you are servicing the Cattleya 2 in the field. Later, this document will be updated based on your comments and other field information.
Note:
As the customize maintenance program is a new concept and this document is a trial version, we will not provide you with this kind of document for other models. If this will be accepted and useful in the field, we will consider developing it for other models.
15 May, 2001 Basic Tips for Cattleya 2
Basic Tips for Cattleya 2

Contents

1. Specifications & Adjustments
1-1. Blank Margin 1-2. Registration 1-3. Magnification 1-4. Banding 1-5. Jitter 1-6. Hue / Density Consistency 1-7. Thick Paper Handling
2. Customized Maintenance Program (CMP)
2-1. Overview 2-2. Know the ma chine capability 2-3. How the CM P works 2-4. Procedure
Appendix A: Test patt er ns Appendix B: SP mo des Appendix C: SC Cod es
Appendix D: CMP Check Sheet
1st Issued on May 15, 2001
Issued by GTS, Ricoh Co. Ltd.
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15 May, 2001 Basic Tips for Cattleya 2

Summary

This document is design ed t o al low field service representat ives to do the following:
1. Easily access necessary troubleshooting and information very quickly.
2. Customize maintenance programs for custo m ers according to their needs and the machine performance lev els / capabilities.
Please keep this document accessible whenever you are servicing the Cattleya 2 in t he field. Later, this document will be updated based on your comments a nd ot her field information. So please feel free to contact us about this document.
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15 May, 2001 Basic Tips for Cattleya 2

1. Specifications & Adjustments 1-1. Blank Margin

Definition
The blank margin at the leading edge is needed to help paper separate in the fusing unit and also assists the margin in trimming the effective image area. With the current laser copier technology, the leading edge margin must be created to prev ent paper jams (not adjustable in the field).
Specification
Leading edge: 4mm ± 2mm Trailing edge: 2mm ± 2mm (4mm ± 2mm in case of Thick 1 a nd 2 modes)* Side edge: 2mm ± 2mm (maximum 4mm when sum both left and right side).
*Note: In both the Thick Mode 1 a nd 2, t here is 4mm blank margin at the lead ing edge
(predecessor model was 2mm). This is to eliminate blurred images which may occur at the trailing edge due t o pot ential paper holding problems with the new paper transfer roller system.
Side edge
Paper feed direction
Leading edge
Trailing edge
Competitor Information
Cattleya 1: Trailing edge in think mode: 2 mm+-2mm; the others are same as
those of the Cattleya 2. Canon CLC1150: Leading edge: 8mm Xerox DC1250: Trailing edge: 4mm, but smear ed image can be seen at the trai li ng
edge
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15 May, 2001 Basic Tips for Cattleya 2
Related SP modes
SP2XXX (Drum)
2
Sub-scan/Main-scan margin adjustment
101
1 Sub-scan: Leading edge: 2 3 Sub-scan: Leading edge: 4 Sub-scan: Leading edge: 5 Sub-scan: Trailing edge: 6 Sub-scan: Trailing edge: 7 8 Sub-scan: Trailing edge: 9 Main-scan: Leading edge Adjust the leading margin (operator side). (Screen C,
10 Main-scan: Trailing edge Adjusts the trailing margin. (Screen C, SP9-703)
11
Mode Number Function / [Setting]
Normal Sub-scan: Leading edge: Thick 1
Thick 2 OHP Normal Thick 1
Sub-scan: Trailing edge : Thick 2
OHP
Sub-scan: Auto 2nd side: Trailing edge of 1st side
Adjusts the margin perpendicular to the front edge. (Screen C, SP9-703) [–4.0 to 4.0 mm / 0 / 0.1 mm/step]
Adjusts the margin perpendicular to the back edge. (Screen C, SP9-703) [–3.0 to 10.0 mm / 0 / 0.1 mm/step]
SP9-703) [–2.0 to 5.0 mm / 0 / 0.1 mm/step]
[–2.0 to 5.0 mm / 0 / 0.1 mm/step] Adjusts the trailing margin for the first side of duplex copies. (Screen C, SP9-703) [–3.0 to 10 mm / 0 / 0.1 mm/step]
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15 May, 2001 Basic Tips for Cattleya 2

1-2. Registration

Definition
The registration is determined by t he paper start timing at the registration roller an d t he laser start timing, both of which can b e adjusted by SP mode. If you make the paper start timing earlier, t he i ma ge is moved toward the trailing edge. Conversely, if you make it l at er, the image is moved toward the leading edge. Note: If the timing is ma de t oo early or too late, this can c ause a paper jam.
Specification
Leading edge registration
Margin of error with recommended paper:
0 ± 1.5mm (full size or reduction mode) 0 ± 1.5mm x M (Enlargement ratio: M)
Margin of error with
0 ± 2.0mm (full size or reduction mode) 0 ± 2.0mm x M (Enlargement ratio: M)
Margin of error in Duplex mode with suggested paper weights: (17g/m2-105g/m2)
0 ± 2.0mm (full size copy) 0 ± 2.0mm x M (Enlargement ratio: M)
Side to side registration
Margin of error with recommended paper and suggested paper weights:
1.5 ± 0.5 mm. < 4 mm total
Competitor Information
NA * Suggested paper weights: Pa per included in the original pool of design target pap er weights,
i.e. is expected to work wel l w it h t he machine.
64g/m2 – 256g/m2 for Tray 2, 3, or LCT, 64g/m2 - 105g/m2 for Tray 1.
suggested paper weights *:
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15 May, 2001 Basic Tips for Cattleya 2
Related SP modes
SP1-XXX (Feed)
1
001
002
Troubleshooting
The crop mark positions on the 1
Mode Number/Name Function / [Setting]
Leading Edge Registration
1 Normal paper 2OHP 3 Thick paper 1 4 Thick paper 2 5 Duplex 6 Second sheet, Half speed 7 Second sheet, 1/3rd speed
Side-to-Side Registration
1 By-pass 2Tray 1 3Tray 2 4Tray 3 5Tray 4 6 2nd side 7LCT
st
and 2nd faces do not match with duplex printing from the
Adjusts the leading edge registration by changing the timing of the registration clutch. (Screen A, SP7-903) [+7 to –7 / 0.0 / 0.1 mm/step] IAJ
Specification: 4 ± 1 mm Thick paper 1 is listed as Thk on the screen. Thick paper 2 is listed as Super Thk.
Adjusts the side-to-side registration by changing the laser start position (main scan). (Screen A, SP1-236) [+9 to –9 / 0.0 / 0.1 mm/step] IAJ
Specification: 1.5 ± 0.5 mm. < 4 mm total
controller.
1. Make sure that both the leading edge and side to side registrations of the 1st side in Duplex printing are within specification. I f they are not, adjust them using the SP modes described above.
2. Make duplex prints with crop marks and adjust the regist ration of the 2
nd
face using SP1-
001-005 (Duplex) and SP 1-002-006.
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15 May, 2001 Basic Tips for Cattleya 2

1-3. Magnification

Definition
The margin of error for sub-scan magnification is twice as large as that of main scan magnification. This is because sub-scan magnification is affect ed by the variations in p aper feed speed (paper feed motor), in contrast to the relatively high accuracy of the image processing unit (main scan mag.).
Specification
Margin of error: Main Scan Direction: ± 0.5% or less Sub Scan Direction: ± 1.0% or less
Competitor Information
NA
Related SP modes
SP2-XXX (Drum)
Mode Number Function / [Setting]
2
Main scan magnification adjustment 1 Copy mode DFU [0] (Screen D, SP9-703)
112
2 Print mode
Sub-scan magnification adjustment
1 Copy mode
113
2 Print mode
Troubleshooting
NA
Adjusts the magnification along the main scan direction for printer mode (Screen D, SP9-703) [–1.0% to +1.0% / 0 / 0.1/step]
Adjusts the magnification along the sub-scan direction for copy mode (Screen D, SP9-703) [–1.0% to +1.0% / 0 / 0.1/step]
Adjusts the magnification along the sub-scan direction for printer mode (Screen D, SP9-703) [–1.0% to +1.0% / 0 / 0.1/step]
The screen displays “FsynchMagAdj PRINTER”.
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15 May, 2001 Basic Tips for Cattleya 2

1-4. Banding

Definition
Lighter or darker bands appear perpe ndicular to the paper feed direction at a fixed interval. The possible causes are:
! Curves develop in the trans f er belt (areas wrapped around rollers) ! Drum with areas already exposed t o l ig ht ! Un-even development roller rotation speed
Specification
No specification is available for banding. I n addition, it is not possib le t o completely elimin at e banding with current laser printing t echnology. Please refer to the i mag e sample section for the banding level.
Competitor Information
According to our research, the lev el of the banding on this ma chine in comparison with competitor models is as follows:
Related SP modes
Banding Level
5 4 3 2 1
Banding Level
0
(5: Best, 1: Worst)
AC6513 AC6010 CLC1150 X 1250
Laser copier
NA
Related Information
Size of Rollers
Hot roller/Pressure roller: 60mm diameter, 187 mm circumference Drum: 90mm diameter, 283mm circumference
Troubleshooting
NA
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15 May, 2001 Basic Tips for Cattleya 2

1-5. Jitter

Definition
Dark or light bands perpendicu lar t o the paper feed direction, as vibration in the machine is transmitted to the laser writ ing area. The Interval between bands varies, however the general location is usually fixed (e. g. 130mm from the trailing edge).
Specification
There is no specification available for jitter. It is extremely difficult to completely elim inat e this symptom with current laser printing technology. Please refer to the image sample section for the jit t e r level.
Jitter in Thick or Extra Thick paper modes
If jitter appears in Thick or Ext r a Thick paper modes at the posit ion shown in figure [A], [B] and [C], please confirm the following:
75mm
360mm
A3/DLT
Approx. 360mm
[C]
[D]
Feed direction
[B] [A]
Approx. 75mm
Approx. 135mm
1) Jitter [A]: Approx. 360 mm from the leading edge
Possible cause: The leading edge does not enter the fusing nip [D] smoothly, and the paper impacts on some surrounding area, causing it to feel shock.
Check to see if the fusing entranc e area components are properly alligned, and if the area is dirty at all.
2) Jitter [B]: Approx. 75 mm from the trailing edge
Possible cause: The shock felt by the paper when the tra il in g edge leaves the registration rollers [E].
Try adjusting the following SP modes: SP1-801-011 (Registrati on motor speed for thick paper) SP1-801-012 (Registrati on motor speed for extra thick pap er) *Default: – 0.2, value range: –5.0 to +5.0, step 0.1
3) Jitter [C]: Approx. 135 mm from the trailing edge
Cause: The shock felt by the paper w hen t he t r ailing edge leaves the paper feed rollers [F].
Try adjusting the following SP modes: SP1-801-005 (Paper feeding motor speed for thick paper) SP1-801-008 (Paper feeding motor speed for extra thick paper) *Default: –2.0, value range: –5.0 to +5.0, step 0.1
[E]
135mm
[F]
B023T023.WMF
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15 May, 2001 Basic Tips for Cattleya 2
Competitor Information
N/A
References – Paper siz e
Paper inch mm Paper mm
Half Letter 5.5x8.5 134x208 A5 148x210
Letter 8.5x11 208x269 A4 210x297
Legal 8.5x14 208x343 B4 257x364
Ledger 11x17 269x416 A3 297x420
12x18 12x18 294x441 — 13x19 13x19 318x465 A3 Wide 318x465
Length from leading edge for po ssible jitter S: Sideways, L: Lengthwise
HLT/LT S LT L DLT 12x18 13x19 A5/A4S B4 A4 L A3 S3 Wide Fusing entrance 360 360 360 360 360 360 Registration
Roller 138 227 350 371 395 140 294 227 350 395 Relay Roller 73 162 295 306 330 75 229 162 285 330
Length from trailing edge for possible jitter S: Sideways, L: Lengthwise
HLT/LT S LT L DLT 12x18 13x19 A5/A4S B4 A4 L A3 S3 Wide Fusing entrance 56 81 105 4 60 105 Registration
Roller 70 70 70 70 70 70 70 70 70 70 Relay Roller 135 135 135 135 135 135 135 135 135 135
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15 May, 2001 Basic Tips for Cattleya 2

1-6. Hue / Density Consistency

Definition
Different hue bands appear in solid image areas perpendicular to the paper feed direction. The possible cause is a shi ft in t he dot alignment or an unev en development roller speed.
Specification
No
specification
is available for hue change. In addition, this cannot be completely eliminated with current laser printing technology. Please refer to the image sample section for the hue change level.
Competitor Information
NA
Related SP modes
NA
Troubleshooting
NA
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15 May, 2001 Basic Tips for Cattleya 2

1-7. Thick Paper Handling 1-7-1. Overview

Thick paper handling is one of the sales points of the Cattleya series. Thick Mode (carried over from Cattleya1) has been enhanced, and Very Thick Mode has been newly added. These modes are able to handle the vast majority of thick paper types, however in some cases fine tuning of the fusing temperature may be required. Therefore, please read the following carefully and t ake the appropriate act io ns as listed at each occasion.
1-7-2. At Installation
1. Refer to the below box and follow t he instructions if the customer in w hich the machine is about to be installed uses t he l isted t ype of paper in the most frequ ent manner.
! The following papers hav e already been tested in Jap an and it was confirmed th at
the fine tuning is NOT neede d for the 3 types of paper:
- Neusiedler Colour Copy White 250g/m2
- Neusiedler Colour Copy White 200g/m2
- Hammermille Color Copy Cover 80lb (216g/m2)
! Regarding the Fedrigo ni 200g/m2, we strongly recommend to perform the “3-4.
Fine tuning #2” at the installation.
2. If not listed, a clear exp lanation to the customer is required on the different kind of paper modes available for t hi s machine, and that they follow t his setting sequence properly.
Paper Modes
Mode: G/m2: Lb. (Bond): Feeding Speed:
Normal 64 to 105 17 to 28 245 mm/sec
OHP 122.5mm/sec
Thick 105 to 157 28 to 42 122.5mm/sec
Very Thick 157 to 256 42 to 68 70mm/sec
1-7-3. At First Visit After Installation (Approx. 40kD)
1. When making a first visit to the customer’s site since instal lation (It is probably 40kD since the installation for cleaning the fusing blade), check the condition of the parts listed in the following table. If their condition i s similar to the pictures shown b elow , take a necessary action that is mentione d in t he t able.
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15 May, 2001 Basic Tips for Cattleya 2
Part Name Part Number Conditions Action
Oil Supply Felt A2574171 If the condition is same
or comparable to the picture on the left, replace this part.
Pre-cleaning Roller
Hot Roller AE010034 (no picture). Replace if damaged.
Cleaning Roller AE042044 Clean the part.
Hot roller blade AE 043031 Clean the part.
Scraper A2574213 Clean the part.
AE042049 Replace the roller if it is
noticeably dirtier than the one shown in the picture on the left.
3-2. With the exception of the pre-cleaning roller*, if you have the condit ion as shown in the
table above (even if one of the part s in t he t able gets dirty), reduce the fusi ng t emperature according to the followin g procedure described as “FINE TU NIG #1”. This is because in most of these cases are caused by t he over-fusing, also known as “hot offset”. *As the pre-cleaning roller becomes dirty under the normal operating, this should not be used to judge whether or not the fine-tu ned adjustment is needed.
Figure: Example of the Hot offset image
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15 May, 2001 Basic Tips for Cattleya 2
3-3. Procedure – Fine Tuning #1
Set the fusing temperat ure as f ollows:
The Main firmware ver 1.082 or earlier:
SP1-105 - 002. Single side H ot Idling 195 " 190
005. Single side Hot OHP/Thick FC 180 " 168
006. Single side Hot OHP/Thick 1C 180 " 168
007. Single side Pressure Idl ing 160 " 155
010. Single side Press. OH P/ Thick FC 155 " 143
011. Single side Press. OH P/ Thick 1C 155 " 143
012. 2nd side Hot Idling 195 " 190
015. 2nd side Hot OHP/Thic k F C 180 " 168
016. 2nd side Hot OHP/Thic k 1 C 180 " 168
017. 2nd side Pressure Idling 160 " 155
020. 2nd side pressure OHP/Thick FC 155 " 143
021. 2nd side pressure OHP/Thick 1C 155 " 143
The Main firmware ver 1.09 or later:
SP1-105 - 002. Single side Hot I dling 195 " 190 022* Single side Hot Thick2 : FC 180 " 168 023* Single side Hot Thick2 : 1C 180 " 168
007. Single side Pressure Idl ing 160 " 155 024* Single side Pressure.Thick2: FC 155 " 143 025* Single side Pressure. Th ick2: 1C 155 " 143
012. 2nd side Hot Idling 195 " 190 026* 2nd side Hot Thick2.: FC 180 " 168 027* 2nd side Hot Thick2 : 1C 180 " 168 017 2nd side Pressure Idling 160 " 155
028* 2nd side pressure Thick2: FC 155 " 143 029* 2nd side pressure Thick2: 1C 155 " 143 *: Newly added SP modes from Ma in f irmware v1.09.
Note:
Decreasing the fusing t emp erat ure will not damage the machi ne, t he only effect on copy quality will be unev en image density and/or uneven glossiness.
When using main firmware ver 1.082 or earlier, the above temperature adjustment will affect not only Extra Thick Paper Mode (Thick 2) but also Thick Paper Mode (Thick 1) as well.
As this is only a guideline t o reducing hot offset, depending on the kind of paper, you may need to reduce the temperature more tha n t he above figures. In which case, we sug gest you do this by adjusting
SP 1-105-2, 5, 6, 12, 15, 16. (main ver 1.082 or earlier) SP 1-105-2, 22, 23, 12, 26, 27 (main ver1.09 or later)
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15 May, 2001 Basic Tips for Cattleya 2
3-4. Procedure – Fine Tuning #2 Hot/Pressure Rol l er Temperature Sett i ng for the Fedrigo ni 200g/m2 paper commonly
used in Italian market: Set the fusi ng temperature as follows :
The Main firmware ver 1.082 or earlier:
SP 1-105 - 002. Single side Hot I dling 195 " 180
005. Single side Hot OHP/Thick FC 180 " 165
006. Single side Hot OHP/Thick 1C 180 " 165
007. Single side Pressure Idl ing 160 " 155
010. Single side Press. OH P/ Thick FC 155 " 143
011. Single side Press. OH P/ Thick 1C 155 " 143
012. 2nd side Hot Idling 195 " 180
015. 2nd side Hot OHP/Thic k F C 180 " 165
016. 2nd side Hot OHP/Thic k 1 C 180 " 165
017. 2nd side Pressure Idling 160 " 155
020. 2nd side pressure OHP/Thick FC 155 " 143
021. 2nd side pressure OHP/Thick 1C 155 " 143
The Main firmware ver 1.09 or later:
SP 1-105 - 002. Single side Hot I dling 195 " 180
022. Single side Hot Th ick2: FC 180 " 165
023. Single side Hot Th ick2: 1C 180 " 165
007. Single side Pressure Idl ing 160 " 155
024. Single side Pressure.Thick2: FC 155 " 143
025. Single side Pressure. Thick2: 1C 155 " 143
012. 2nd side Hot Idling 195 " 180
026. 2nd side Hot Thick2.: FC 180 " 165
027. 2nd side Hot Thick2 : 1C 180 " 165
017. 2nd side Pressure Idling 160 " 155
028. 2nd side pressure Thick2: FC 155 " 143
029. 2nd side pressure Thick2: 1C 155 " 143
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15 May, 2001 Basic Tips for Cattleya 2

2. Customized Maintenance Program (CMP) 2-1. Overview

The Standard Maintenance Program PM table in the Service M anual is designed to support a wide spectrum of customers, including copy shops (Print for Pay ) , graphic design firms, publishing companies a s well as general office environ me nt s . Alt hough this program is abl e t o satisfy the needs of most of these customers, there are some high-demand prof essionals (e.g. copy shops) who constantly require t he image quality to be t op level with the high-coverage prints they make. This tends to increase the number of service calls.
To accommodate this, we wou ld li ke to o f fer the Customized Maintenance Program, which is designed to consistently provide the high-demand customer with an image qualit y of Level B* or higher (see the table below for definiti ons). The CMP basically reduces t he maintenance interval in order to keep the mach ine in a better condition than it would be under the Standard Maintenance Program. We have carefully chosen only those parts t hat have a major effect on image quality and whose PM intervals could be reduced. This will allow for a reduction i n t he rising service costs.
Although we have specified reduced intervals for certain parts, the CMP is a guideline for field technicians. The actual time o f rep lac ement we leave to the technician's discretion.
Table: Definition of the Image quality lev e ls:
Rating Definition Level A (Ideal) The image quality is equivalent to that at installation. Level B (Excellent) Although not the same as at installation, still a very high level of image quality. Level C (Good) Some high-demand professionals (copy shops) may not be 100% satisfied. Level D (Fair) Most users would not be satisfied. Level F (Poor) Servicing required.
Note: The CMP was created based on the results of a 1.5 PM running test using 3 production
units.
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15 May, 2001 Basic Tips for Cattleya 2

2-2. Know the machine capability

We made the print samples by using 3 production units. These samples show how the mage quality will be deteriorated during 1.5PM (120kD). Please see them carefully and know the machine capability.
Note: You can see the big color shift on the print samples in the binders. These were caused
by the proto-type controller and its utility. So, please do not pay attention to the color
shift.
You can find three binders as a set. They were made under the following c onditions:
Binder Number
Thick paper
usage ratio
Maintenance
Cleaned the hot roller blade at 40kD only
#1 25%
during 120kD run, no other maintenance was performed. Cleaned the hot roller blade at 40kD only
#2 25%
during 120kD run, no other maintenance was performed. Cleaned the hot roller blade at 20kD only
#3 100%
during 60kD run, no other maintenance was performed.
The following two items are the key to maintain the print quality in high level:
1.
Glossiness
(e.g. less streaks in paper feed direction and adequate glossiness)
2. Solid/halftone fill (e.g. less white streaks in paper feed direction, even and smooth solid/halftone fill))
We used the five ranking (see the section 1) to evaluate the glossiness and solid/halftone fill of the print samples:
The print samples:
Woman with black background, TIF
EFI Sample Many Images, JPG
Graphic Test Image, PDF
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15 May, 2001 Basic Tips for Cattleya 2
Blue Solid, PPT
Side to Side, Illustrator
Glossiness for the #1 & #2 (25% Thic k paper usage)
Paper File / Original Installation 25kD 50kD 73kD 94kD 117kD
Woman with black back ground, TIF A C B C-D C-D D EFI sample many images, JPG A A A A-B B B
Normal
Paper
Thick Paper
Graphic test image, PDF A A A B B C Blue solid, PPT A B B C C-D D C-4, COPY A A A C C-D D
EFI sample many images, JPG A B A-B C-D C-D D Graphic test image, PDF A A A C C C Blue solid, PPT A C B C C D
C-4, COPY
At 40kD, the hot roller blade was cleaned.
C-4, COPY A B A-B B C C-D
At 20kD, the hot roller
Glossiness for the Machine #3 (100% Thick paper usage)
Paper File / Original Installation 13kD 23kD 33kD 42kD 52kD
EFI sample many images, JPG A A A B B B Graphic test image, PDF A A A A-B A-B A-B
Thick Paper
Blue solid, PPT A A B B-C B B C-4, COPY A A A B B B
blade was cleaned.
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15 May, 2001 Basic Tips for Cattleya 2
At 40kD, the hot roller
Solid/Halftone fill for #1 and #2 (25% Thick paper usage)
Paper File / Original Installation 25kD 50kD 73kD 94kD 117kD
Woman with black back ground, TIF A A A A B B EFI sample many images, JPG A A A C-D C C
Normal
Paper
Graphic test image, PDF A A A A B B Blue solid, PPT A B B D D-E D-E C-4, COPY A A A C C C
EFI sample many images, JPG A A A A B B
blade was cleaned.
Thick Paper
Solid/Halftone fill for #3 (100% Thick paper usag e)
Paper File / Original Installation 13kD 23kD 33kD 42kD 52kD
Thick Paper
Graphic test image, PDF A A A A B B Blue solid, PPT A A A C C D C-4, COPY A A A A B B
At 20kD, the hot roller blade was cleaned.
EFI sample many images, JPG A A B B C C Graphic test image, PDF A A B B C C Blue solid, PPT A A-B B B-C C D C-4, COPY A A B B C C
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15 May, 2001 Basic Tips for Cattleya 2

2-3. How the CMP works

Glossiness
To maintain the image qual it y Level B or higher, we recommend the following maintenance program:
Description Part # SMP CMP Hot Roller AE010034 80kD Replacement 40kD Replacement Oil Supply Pad A25 741 71 80kD Replacement 40kD Replacement Cleaning Roller AE042044 80kD Cleaning 40kD Cleaning Scraper 80kD Cleaning 40kD Cleaning Hot Roller Blade AE043012 40kD Cleaning
80kD Replacement Pressure Roller Blade A2574187 (220V only) 320kD Replacement 160kD Replacement Pre-cleaning Roller AE042049 80kD Replacement 40kD Replacement
20kD Cleaning 40kD Replacement
SMP: Standard Maintenance Program CMP: Customized Maintenance Program
Solid / Halftone Fill
To maintain the image q uality Level B or higher for the pot ion of the Solid / Halftone fill, we recommend the following maintenance program:
Description Part # SMP CMP
Developer -K 60kD Replacement by
PM counter Developer- C, M, Y 48kD Replacement for
each color PCC Wire AD020084 160kD Replacement 80kD Replacement Drum Cleaning Blade AD041050 100kD Replacement 40kD Replacement Drum Lubricant Bar A2573607 80kD Replacement 40kD Replacement
34kD replacement by PM counter
27kD replacement for each color
Drum Cleaning Brush AD042043 100kD Replacement 40kD Replacement Drum B0239510 80kD Replacement 40kD Replacemen t Drum Unit 80kD Cleaning 40kD Cleaning Charge Corona Wire AD020086 80kD Replacement 40kD Replacement Charge Corona Grid AD020085 100kD Replacement 40kD Replacement Belt Cleaning Unit 80kD Cleaning 40kD Cleanin g ITB Cleaning Blade A2576350 200kD Replacement 100kD Replacement ITB Lubricant Bar B0236350 200kD Replacement 100kD Replacement ITB Lubricant Brush B0236358 200kD Replacement 100kD Replacement Transfer Belt B0236050 80kD Replacement 40kD Repla cement
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15 May, 2001 Basic Tips for Cattleya 2

2-4. Procedure

1. Get the following information:
- How the print-out w ill be used at the custo mer site (for sell, for internal distribution, for graphic d esi gn check).
- Customer’s dema nd
- Thick paper usage ratio
2. Discuss with the customer about the machine capabil it y and suggest the CMP if you think that this program is needed the cust omer based on the information above.
3. Find the SMP / CMP ta ble in the Appendix D. You can use this table whether the S M P or t he CMP will be performed.
Note: The CMP in the Appendix D is a guide line for the customer whose application is approx.
75% or higher thick paper usage ratio and h igh d emand on the image quality with the high-coverage prints they make. Although we have specified reduced intervals f or cert ain parts, the CMP is a guide line for field technicians. The actua l ti me of rep lacement we leave to the technician's discretion.
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15 May, 2001 Basic Tips for Cattleya 2

Appendix A: Test patterns

Max ID: ACC Pattern Banding: SP5-955-6 Solid 55 (K, C, M, Y, R, G, B, P) Jitter: SP5-955- 7, 1 dot 2x2, 180 Unevenness in Half tone: SP5-955-7, 1 dot 2x2, 128 Hue change (mail scan): SP5-955-6, Solid 110 (Purple, Green) Color shift (sub scan): SP4-417-8 (YMCK 16 gradation) Line alignment: SP5-955-14 Grid
Note: The test patterns for the banding, the jitter, the unevenness in the half tone,
and the color shift, enhance those symptom to make the troubleshooting easily. And, the level of the symptom is way wroth compare to the symptom on the printing under the normal operation. This is because the dither of the test images are different from the dither on the usual copy./print mode.
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15 May, 2001 Basic Tips for Cattleya 2

Appendix B: SP Modes

SP Mode Types
The SP modes of this copier are divided into the following eight groups:
Screen Name Group
Feed Paper feed/transport/fusing Drum Drum unit Process Process control Scanner Scanner unit Mode Operating mode/system Periphs Peripherals Log Logged data Special Mode Others (special mode s)
Service Program Mode tables
NOTE:
1) In the Function/[Setting] column:
The related pop-up screen and SP7 function (if any) are in parenthesis after the function description,
Comments are in italics.
The “Setting” range is in brackets and the default “Setting” value is in
bold.
2) Clearing the RAM resets SP and UP values to their defaults. It does not affect the serial number and main counter value, however.
3) DFU Designer or Factory Use only. Do not change these values.
4) USM This SP is ignored unless the user selects ‘Service Mode’ in UP
mode.
5) IAJ See “Replacement and Adjustment - Copy Image Area
Adjustments” for details.
6) RA See “Replacement and Adjustment” for details.
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15 May, 2001 Basic Tips for Cattleya 2

SP1-XXX (Feed)

1
001
002
003
105
Mode Number/Name Function / [Setting]
Leading Edge Registration
1 Normal paper 2OHP 3 Thick paper 1 4 Thick paper 2 5 Duplex 6 Second sheet, Half speed 7 Second sheet, 1/3rd speed
Side-to-Side Registration
1 By-pass 2Tray 1 3Tray 2 4Tray 3 5Tray 4 6 2nd side 7LCT
Paper Feed Timing
1 Normal paper, by-pass 2 Tray paper feed 3 By-pass OHP 4 By-pass: Thick paper 1 5 2nd side 6 By-pass: Thick paper 2 7 Tray: Thick paper 1 8 Tray: Thick paper 2
By-pass Up Time010
Oil End Sensor101
Fusing Control104
Hot/Pressure Roller Temperature Setting (Screen B)
This SP sets the temperature of the hot and pressure rollers in various modes.
1 Single side: Hot: Reload
2 Single side: Hot: Idling
Single side: Hot: Normal
3
paper: FC
4 Single side: Hot: Normal
paper : 1C
5 Single side: Hot:
OHP/Thick paper: FC
Adjusts the leading edge registration by changing the timing of the registration clutch. (Screen A, SP7-903) [+7 to –7 / 0.0 / 0.1 mm/step] IAJ
Specification: 4 ± 1 mm Thick paper 1 is listed as Thk on the screen. Thick paper 2 is listed as Super Thk.
Adjusts the side-to-side registration by changing the starting position for the laser’s main scan. (Screen A, SP1-236) [+9 to –9 / 0.0 / 0.1 mm/step] IAJ
Specification: 1.5 ± 0.5 mm. < 4 mm total
[ 5.0] [ 5.0] [ 3.0] [ 1.5] [ 5.0] [–3.0] [ 1.5] [–3.0]
Not used. NOTE: This SP is displayed and data can be input.
Turns the oil end sensor ON or OFF. (SP9-703) [1 = ON, 0 = OFF]
Selects the fusing temperature control mode. [1 = ON/OFF control, 0 = Phase control]
Phase control should be selected only if the user has a problem with the fluorescent lamps flickering. The main switch must be turned off and on when this setting is changed.
[100 to 200 / 185 / 1°C/step] Once the copier reaches this temperature, the ready light comes on and copies can be made. The temperature continues to increase until the ready state is reached. [100 to 200 / 195 / 1°C/step]
Idling starts at 170 50
[100 to 200 / 180 / 1°C/step] [100 to 200 / 170 / 1°C/step] [100 to 200 / 180 / 1°C/step]
Adjusts the amount of paper buckle by changing the timing of the relay clutch. A positive setting creates more buckling. (Screen A, SP7-903) [+9 to –9 / 0.1 mm/step] +7 to –5 for by-pass: thick paper
However, this function is not available.
C. If the temperature is higher than
°
C when the power is turned on, idling is not executed
°
2
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