Ricoh BRG-P1, Aficio SG 2100N, Aficio SG 3100DN, Aficio SG 3110DNw, Aficio SG K3100DN Field Service Manual
...
Model: BRG-P1
Machine Code:
J027/J028/J029/J035
Field Service Manual
19 March, 2013
Safety Instructions, Conventions
For your safety, please read this manual carefully before you service the machine. Always keep this
manual handy for future reference.
Safety Information
Always obey these safety precautions when using this product.
Switches and Symbols
Where symbols are used on or near switches on machines for Europe and other areas, the meaning of
each symbol conforms with IEC60417.
[A]: ON
[B]: OFF
[C]: Push ON/Push Off
[D]: Standby
Responsibilities of the Customer Engineer
Maintenance
Maintenance shall be done only by trained customer engineers who have completed service training for
the machine and all optional devices designed for use with the machine.
Installation
The main machine and options can be installed by either the customer or customer engineer. The
customer or customer engineer must follow the installation instructions described in the operating
instructions.
Reference Material for Maintenance
Maintenance shall be done with the special tools and the procedures prescribed for maintenance of the
machine described in the reference materials (service manuals, technical bulletins, operating
instructions, and safety guidelines for customer engineers).
1
• Use only consumable supplies and replacement parts designed for use with the machine.
Before Installation, Maintenance
Shipping and Moving the Machine
• Work carefully when lifting or moving the machine. If the machine is heavy, two or more customer
engineers may be required to move the machine without causing injury (muscle strains, spinal
injuries, etc.) or damage to the machine if it is dropped or tipped over.
Personnel working around the machine should always wear proper clothing and footwear. Never
•
wear loose fitting clothing or accessories (neckties, loose sweaters, bracelets, etc.) or casual
footwear (slippers, sandals, etc.) when lifting or moving the machine.
• Always unplug the power cord from the power source before you move the machine. Before you
move the machine, arrange the power cord so it will not fall under the machine.
Power
• Always turn the machine off and disconnect the power plug before doing any maintenance
procedure.
After turning the machine off, power is still supplied to the main machine and other devices. To
•
prevent electrical shock, switch the machine off, wait for a few seconds, then unplug the machine
from the power source.
• Before you do any checks or adjustments after turning the machine off, work carefully to avoid
injury.
• After removing covers or opening the machine to do checks or adjustments, avoid touching
electrical components or moving parts (gears, timing belts, etc.).
• After turning the machine on with any cover removed, keep your hands away from electrical
components and moving parts.
• Never touch the cover of the fusing unit, gears, timing belts, etc.
2
Installation, Disassembly, and Adjustments
• After installation, maintenance, or adjustment, always check the operation of the machine to make
sure that it is operating normally. This ensures that all shipping materials, protective materials, wires
and tags, metal brackets, etc., (attached to protect the machine during shipping), have been
removed and that no tools remain inside the machine.
Never use your fingers to check moving parts that are causing spurious noise. Never use your
•
fingers to lubricate moving parts while the machine is operating.
Special Tools
• Use only standard tools approved for machine maintenance.
For special adjustments, use only the special tools and lubricants described in the service manual.
•
Using tools incorrectly, or using tools that could damage parts, could damage the machine or
cause injuries.
During Maintenance
General
• Before you begin a maintenance procedure always switch the machine off.
Disconnect the power plug from the power source.
•
• Allow the machine to cool for at least 10 minutes.
• Avoid touching the components inside the machine that are labeled as hot surfaces.
Safety Devices
• Never remove any safety device (a fuse, thermistor, etc.) unless it requires replacement. Always
replace a safety device immediately.
Never do any procedure that defeats the function of any safety device. Modification or removal of
•
a safety device (fuse, thermistor, etc.) could cause a fire and personal injury. After removal and
replacement of any safety device, always test the operation of the machine to ensure that it is
operating normally and safely.
3
• For replacement parts use only the correct fuses, thermistors, circuit breakers, etc. rated for use with
the machine. Using replacement devices not designed for use with the machine could cause a fire
and personal injuries.
Organic Cleaners
• During cleaning never use any organic cleaners (alcohol, etc.) other than those described in the
service manual.
Make sure the room is well ventilated before using any organic cleaner. Always use organic
•
solvents in small amounts to avoid breathing the fumes and becoming nauseous.
• Switch the machine off, unplug it, and allow it to cool before doing preventive maintenance.
• To avoid fire or explosion, never use an organic cleaner near any component that generates heat.
• Wash your hands thoroughly after cleaning parts with an organic cleaner to avoid contamination
of food, drinks, etc.
Power Plug and Power Cord
• Before servicing the machine (especially when responding to a service call), always make sure that
the power plug has been inserted completely into the power source. A partially inserted plug could
generate heat (due to a power surge caused by high resistance) and cause a fire or other
problems.
Always check the power plug and make sure that it is free of dust and lint. Clean it if necessary. A
•
dirty plug can generate heat and cause a fire.
• Inspect the entire length of the power cord for cuts or other damage. Replace the power cord if
necessary. A frayed or otherwise damaged power cord can cause a short circuit which could lead
to a fire or personal injury from electrical shock.
• Check the length of the power cord between the machine and power supply. Make sure the power
cord is not coiled or wrapped around any object such as a table leg. Coiling the power cord can
cause excessive heat to build up and could cause a fire.
• Make sure that the area around the power source is free of obstacles so the power cord can be
removed quickly in case of an emergency.
• Make sure that the power cord is grounded (earthed) at the power source with the ground wire on
the plug.
• Connect the power cord directly into the power source. Never use an extension cord.
• When you disconnect the power plug from the power source, always pull the plug, not the cable.
4
After Installation Servicing
Disposal of Used Items
• Ink is flammable. Never attempt to incinerate empty ink cartridges.
• Always dispose of used items in accordance with the local laws and regulations regarding the
disposal of such items.
To protect the environment, never dispose of this product or any kind of waste from consumables at
•
a household waste collection point. Dispose of these items at one of our dealers or at an
authorized collection site.
Points to Confirm with Operators
At the end of installation or a service call, instruct the user about use of the machine. Emphasize the
following points.
Show operators how to remove jammed paper and troubleshoot other minor problems by
•
following the procedures described in the operating instructions.
• Point out the parts inside the machine that they should never touch or attempt to remove.
• Confirm that operators know how to store and dispose of consumables such as ink cartridges,
ammonia water, paper, etc.
• Make sure that all operators have access to an operating instruction manual for the machine.
• Confirm that operators have read and understand all the safety instructions described in the
operating instructions.
• Demonstrate how to turn off the power and disconnect the power plug (by pulling the plug, not the
cord) if any of the following events occur:
1. Something has spilled into the product.
2. Service or repair of the product is necessary.
3. The product cover has been damaged.
• Caution operators about removing paper fasteners around the machine. They should never allow
paper clips, staples, or any other small metallic objects to fall into the product.
5
Safety Instructions for Ink Cartridges
Accidental Exposure To Ink
• If ink gets on the skin, wash the affected area immediately with soap and cold running water.
If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs of
•
irritation or other problems, seek medical attention.
• If ink is swallowed, drink a strong solution of cold water and table salt to induce vomiting. Seek
medical attention immediately.
• Ink is difficult to remove from fabric. Work carefully to avoid staining clothing when performing
routine maintenance or replacing cartridges.
Handling and Storing Ink Cartridges
• Ink is flammable. Never store ink cartridges in a location where they will be exposed to high
temperature or an open flame.
• Always store ink cartridges out of the reach of children.
Always store ink cartridges in a cool, dry location that is not exposed to direct sunlight.
•
Ink Cartridge Disposal
• Attach the caps to empty ink containers for temporary storage to avoid accidental spillage.
Return empty ink cartridges to a local dealer who can accept such items for collection and
•
recycling or disposal.
• If the customer decides to dispose of empty ink cartridges, make sure that they are disposed of in
accordance with local laws and regulations.
Safety Instructions for Batteries
• Always replace a lithium battery on a PCB with the same type of battery prescribed for use on that
board.
6
• Replacing a lithium battery with any type other than the one prescribed for use on the board could
lead to an explosion or damage to the PCB.
Never discard used batteries by mixing them with other trash.
•
• Remove used batteries from the work site and dispose of them in accordance with local laws and
regulations regarding the disposal of such items.
Conventions Used in this Manual
Symbols and Abbreviations
This manual uses several symbols.
Symbol What It Means
Bushing
Clamp
Clip ring
Connector
E-ring
FFC (Flat Film Connector)
Hook
Pointer (cross-reference to another manual section)
Screw
Spring
Standoff
Timing Belt
This manual uses the following abbreviations.
7
A: SEF
B: LEF
Throughout this service manual, "SEF" denotes "Short Edge Feed" and "LEF" denotes "Long Edge Feed".
Machine Names
Printer Name Model No.
SG20101L J027
SG2100 J028
SG3100 J029
SG K3100 J035
• Throughout this manual the machines are referenced by the model numbers only: J027, J028,
J029 or J035.
•
The J027 has the ZICO controller. This model has a NIC mounted on the controller board. The
J027 controller does not support PCL.
• The J028, J029 and J035 have the FIGO controller. All models have a NIC mounted on the
controller board. This controller is PCL compatible.
Warnings, Cautions, Notes
In this manual, the following important symbols and notations are used.
• A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in
death or serious injury.
• A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in
minor or moderate injury or damage to the machine or other property.
8
• Obey these guidelines to avoid problems such as mis-feeds, damage to originals, loss of valuable
data and to prevent damage to the machine
• This information provides tips and advice about how to best service the machine.
Trademarks
• Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
•
• PCL® is a registered trademark of Hewlett-Packard Company.
• Ethernet® is a registered trademark of Xerox Corporation.
• PowerPC® is a registered trademark of International Business Machines Corporation.
• Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
9
TABLE OF CONTENTS
Safety Instructions, Conventions........................................................................................................................1
Responsibilities of the Customer Engineer....................................................................................................1
Before Installation, Maintenance..................................................................................................................2
Shipping and Moving the Machine.....................................................................................................2
Power......................................................................................................................................................2
Installation, Disassembly, and Adjustments.........................................................................................3
Special Tools..........................................................................................................................................3
During Maintenance......................................................................................................................................3
General..................................................................................................................................................3
Safety Devices........................................................................................................................................3
Organic Cleaners..................................................................................................................................4
Power Plug and Power Cord................................................................................................................4
After Installation Servicing.............................................................................................................................5
Disposal of Used Items..........................................................................................................................5
Points to Confirm with Operators.........................................................................................................5
Safety Instructions for Ink Cartridges............................................................................................................6
Accidental Exposure To Ink..................................................................................................................6
Handling and Storing Ink Cartridges...................................................................................................6
Ink Cartridge Disposal...........................................................................................................................6
Safety Instructions for Batteries......................................................................................................................6
Conventions Used in this Manual.................................................................................................................7
Symbols and Abbreviations..................................................................................................................7
Machine Names....................................................................................................................................8
Warnings, Cautions, Notes..................................................................................................................8
Trademarks.............................................................................................................................................9
1. Product Information
Specifications....................................................................................................................................................17
Overview..........................................................................................................................................................18
Before You Begin.........................................................................................................................................18
What This Manual Contains...............................................................................................................18
Printer Models and Options...............................................................................................................20
Print Cartridges....................................................................................................................................20
10
Ink Collector Unit.................................................................................................................................21
Main Machine.............................................................................................................................................22
Front View............................................................................................................................................22
Left View...............................................................................................................................................23
Rear View.............................................................................................................................................
Options.........................................................................................................................................................24
External Options: J028/J029/J035................................................................................................24
23
2. Installation
Preparation.......................................................................................................................................................25
Environment..................................................................................................................................................25
Choosing a Location....................................................................................................................................25
Minimum Space Requirements...................................................................................................................26
Power Source...............................................................................................................................................27
Using the Operation Panel..............................................................................................................................28
Key Summary Table.....................................................................................................................................
Printer Display Summary.............................................................................................................................30
Operation Panel: Cartridge replacement indicator.........................................................................30
Operation Panel: Waste Ink Full Indicator........................................................................................31
Display Menu Summary..............................................................................................................................32
User Menu Mode................................................................................................................................32
Access to menus during an error........................................................................................................38
29
Installation.........................................................................................................................................................39
Important Information......................................................................................................................................40
Checklist Before Moving the Printer...........................................................................................................40
Taping Positions during the Machine Transport........................................................................................40
If the Printer Is Not Used Frequently…........................................................................................................41
3. Preventive Maintenance
PM Table...........................................................................................................................................................43
Service Call Procedures..............................................................................................................................43
4. Replacement and Adjustment
Before Replacing Parts.....................................................................................................................................45
Removal Table.............................................................................................................................................45
Required Tools.............................................................................................................................................47
Common Procedures........................................................................................................................................
48
11
Simple Removals..........................................................................................................................................48
Duplex Unit (J028/J029/J035).......................................................................................................48
Ink Collector Unit.................................................................................................................................48
Covers...........................................................................................................................................................50
Cover Names......................................................................................................................................50
Order of Cover Removal....................................................................................................................51
Rear Cover, Top Cover.......................................................................................................................
Right Front Cover.................................................................................................................................53
Right Cover..........................................................................................................................................53
Port Cover............................................................................................................................................55
Left Cover.............................................................................................................................................55
Canopy Cover.....................................................................................................................................56
Front Cover, Operation Panel Board................................................................................................56
Re-assembly.........................................................................................................................................58
Unlocking, Moving the Carriage................................................................................................................62
Maintenance Unit, Right Ink Sump.................................................................................................................64
Maintenance Unit........................................................................................................................................64
Right Ink Sump..............................................................................................................................................67
Encoders...........................................................................................................................................................69
Vertical Encoder Wheel..............................................................................................................................69
Horizontal Encoder Strip.............................................................................................................................71
Reinstallation........................................................................................................................................73
Vertical Encoder Wheel Protection Cover (J035 only)............................................................................74
51
Reinstallation of the vertical encoder wheel protection cover.........................................................77
Boards...............................................................................................................................................................78
PSU................................................................................................................................................................78
HVPS.............................................................................................................................................................79
Printer Engine CTL Board.............................................................................................................................81
Before Replacement............................................................................................................................81
CTL Board Replacement.....................................................................................................................82
After Replacement...............................................................................................................................83
Wireless LAN Board (J029 Only)..............................................................................................................86
Motors...............................................................................................................................................................89
12
Horizontal Motor.........................................................................................................................................89
Vertical Motor..............................................................................................................................................91
Fan, Fan Bracket..........................................................................................................................................93
Clutches.............................................................................................................................................................95
Feed Clutch...................................................................................................................................................
Re-installation......................................................................................................................................96
Transport Belt....................................................................................................................................................97
Transport Belt, Charge Roller, Pressure Plate, Pressure Rollers................................................................97
Sensors, Switches..........................................................................................................................................101
Vertical Encoder Sensor............................................................................................................................101
Ink Level Sensor.........................................................................................................................................102
1st Registration Sensor..............................................................................................................................104
2nd Registration Sensor............................................................................................................................106
Air Purge Detection Switch.......................................................................................................................107
Top Cover Switch......................................................................................................................................109
Right Front Cover Switch...........................................................................................................................110
Temperature/Humidity Sensor.................................................................................................................112
Trailing Edge Sensor.................................................................................................................................112
Paper End Sensor......................................................................................................................................113
Duplex Unit Set/Cover Open Switch......................................................................................................113
Bypass Drawer Connector........................................................................................................................115
95
Drive Switching Module and Ink Tube Guide.............................................................................................118
Drive Switching Module...........................................................................................................................118
Ink Tube Guide..........................................................................................................................................120
Rollers.............................................................................................................................................................121
Paper Feed Roller (J027/J028/J029)...................................................................................................121
Re-installation....................................................................................................................................124
Paper Feed Roller (J035)..........................................................................................................................124
Re-installation....................................................................................................................................127
Connecting Rollers....................................................................................................................................127
Carriage Unit.................................................................................................................................................130
Replacing the Carriage Unit.....................................................................................................................130
Accessories........................................................................................................................................130
13
Preparation........................................................................................................................................130
Re-installation....................................................................................................................................133
After Replacing the Carriage...........................................................................................................135
Print Head Cleaning and Adjustment...........................................................................................................137
Preparing for Test Printing.........................................................................................................................137
Nozzle Check............................................................................................................................................137
Nozzle Check Pattern......................................................................................................................137
Color Demo Print.......................................................................................................................................138
Print Head Cleaning..................................................................................................................................139
Print Head Flushing....................................................................................................................................
Adjust Paper Feed.....................................................................................................................................141
Head Position.............................................................................................................................................143
Registration................................................................................................................................................144
Cleaning.........................................................................................................................................................147
Maintenance Unit Cleaning.....................................................................................................................147
Connecting Rollers Cleaning....................................................................................................................148
Transport Belt Cleaning............................................................................................................................149
Friction Pad Cleaning................................................................................................................................150
Horizontal Encoder Strip Cleaning..........................................................................................................152
Cleaning procedure.........................................................................................................................152
Horizontal Encoder Sensor Cleaning......................................................................................................154
Vertical Encoder Wheel Cleaning...........................................................................................................155
Refurbishing....................................................................................................................................................157
Swap and Repair Flow.............................................................................................................................157
Before Shipping from Customer Site to Repair Center..................................................................157
What You Need...............................................................................................................................158
140
Refurbishing Flow......................................................................................................................................158
Purging.......................................................................................................................................................159
Clean the Machine....................................................................................................................................160
5. System Maintenance Reference
Service Program Mode.................................................................................................................................161
SP Mode Service Tables...............................................................................................................................162
SP Table Key..............................................................................................................................................162
14
SP3-XXX......................................................................................................................................................163
Reset and Restoration Settings.........................................................................................................163
Maintenance, Replacement.............................................................................................................164
SP5-XXX......................................................................................................................................................
Input Check: Sensors........................................................................................................................164
Input Check: Sensors........................................................................................................................165
Input Check: Temperature and Humidity........................................................................................165
Input Check: Air................................................................................................................................166
Input Check: Ink Cartridge Set Sensors..........................................................................................166
Input Check: Ink Cartridge Levels....................................................................................................167
Print an Engine Maintenance Summary..........................................................................................167
SP7-XXX......................................................................................................................................................167
Display Count: Machine Total.........................................................................................................167
Display Count: User Cleaning.........................................................................................................168
Display Count: User Flushing...........................................................................................................168
Date Display SC Log........................................................................................................................168
Display Total Count: SC Log............................................................................................................169
Display Jam Log................................................................................................................................169
Display Total Count: Jam Log..........................................................................................................169
Status Reports.................................................................................................................................................171
164
1. Page Counter........................................................................................................................................172
2. Config. List.............................................................................................................................................174
3. Service Summary..................................................................................................................................176
4. Engine Summary Chart.........................................................................................................................177
Firmware Updates.........................................................................................................................................181
Operating Environment and Other Requirements..................................................................................181
Update Cautions.......................................................................................................................................181
Firmware Update Operating Instructions................................................................................................182
Bidirectional-Enabled................................................................................................................................183
Bidirectional-Disabled...............................................................................................................................185
6. Troubleshooting
Troubleshooting Guide..................................................................................................................................189
Image Problems.........................................................................................................................................189
15
Basic Check Points and Specifications............................................................................................189
Problems and Solutions....................................................................................................................191
Operation Panel Display..........................................................................................................................200
Operation Panel Messages......................................................................................................................202
Error Codes....................................................................................................................................................209
Service Call Conditions.............................................................................................................................
SC code display patterns and how to clear them..........................................................................209
Service Call Code Tables.........................................................................................................................210
Jam Codes.................................................................................................................................................226
Jam Codes.........................................................................................................................................226
Jammed paper location...................................................................................................................239
Status Monitor Messages.........................................................................................................................241
209
7. Energy Saving
Energy Save...................................................................................................................................................245
Energy Saver Modes................................................................................................................................245
Timer Settings....................................................................................................................................245
Return to Standby Mode..................................................................................................................245
Recommendation..............................................................................................................................246
Paper Save.....................................................................................................................................................247
Effectiveness of Duplex/Combine Function............................................................................................247
1. Duplex:..........................................................................................................................................247
2. Combine mode:............................................................................................................................247
16
3. Duplex + Combine:......................................................................................................................248
Recommendation..............................................................................................................................248
Duplex Mode Tables........................................................................................................................248
1. Product Information
Specifications
See "Appendices" for the following information:
• Printer Engine
• Supported Paper Sizes
• Control Boards
17
1. Product Information
Overview
Before You Begin...
What This Manual Contains
This Service Manual covers four models of this printer series. This is a brief summary of the differences
between these machines:
J027
The NIC is mounted on the CTL board.
This model is not PCL compatible.
This model cannot be used with the options (the paper feed unit and multi bypass tray) and is not
equipped with the duplex unit.
J028
The NIC is mounted on the CTL board.
This model is PCL compatible.
J029
The NIC is mounted on the CTL board.
This model is PCL compatible.
This model is equipped with the wireless interface unit.
J035
The NIC is mounted on the CTL board.
This model is PCL compatible.
This model is a B/W printer. This can not use the color ink cartridges (Cyan, Magenta and Yellow)
and the small-size ink cartridges. However, the medium-size black ink cartridge for the color
models (GC41K) can be used.
This table below compares the four models covered in this Service Manual. The size and number of
components differ in some cases but their basic design and function are the same. The removal
procedures described in the manual apply to almost all models. And, some different procedures are
described separately.
J035 J028 J029 J027
Main Components
18
Print Heads x 1 x 2
J035 J028 J029 J027
Maint. Unit Original Common
Ink Supply Unit Original Common
Ink Collector Unit Common
Overview
Ink Cartridges
S, M size S size only
(Black only)
Horizontal Encoder Film Common
Duplex Std Std No
Wireless LAN No Std No
PCBs
6K, M size
CTL Board*
1
FIGO FIGO FIGO ZICO
PSU Common
This depends on the territory in which it will be used.
Europe and Asia: 200V board
North America: 100V board
Supply Unit Board Original Common
Carriage Unit Board Original Common
Operation Panel White Original Black
Covers
Right Front Door Product Name Printed on Each
Other Covers The right and left cover are black.
All other covers are white.
Options
Multi Bypass Yes No
PFU Yes No
*1 The NIC is mounted on the CTL board of the J027/J028/J029/J035.
19
1. Product Information
Printer Models and Options
This manual describes three printer models.
No. Name Ricoh Name
J027 BRG-P1L Aficio SG 2100N (SG 2100N)
J028 BRG-P1b Aficio SG 3100DN (SG 3100DN)
J029 BRG-P1c Aficio SG 3110DNw (SG 3110DNw)
J035 BRG-P1k Aficio SG K3100DN (SG K3100DN)
J312 Paper Feed Unit Paper Feed Unit TK1160
J313 Multi Bypass Tray Multi Bypass Tray BY1040
The electrical components and mechanisms that drive these printers are nearly identical. However, you
should note these differences about options:
•
The Multi Bypass Tray BY1040 (J313) can be used with any of these machines except the J027.
• The Paper Feed Unit TK1160 (J312) is an optional paper tray that holds 250 sheets. This option
can be used with any of these machines except the J027. Up to two paper feed units can be
attached (comprising three drawers together with the standard Tray 1).
Print Cartridges
The following print cartridges can be used with the J027/J028/J029/J035.
Name Comments
Starter Ink Cartridge (K)*
Starter Ink Cartridge (C) *1*
Starter Ink Cartridge (M) *1*
Starter Ink Cartridge (Y) *1*
Print Cartridge GC 41KH
1
3
3
3
These are the starter cartridges shipped with the
machine. These are used to initialize ink supply when
the machine is installed and then discarded.
6K black cartridge. Only J035 model can use this
cartridge.
20
Name Comments
Print Cartridge GC 41K
Overview
Print Cartridge GC 41C*
Print Cartridge GC 41M*
Print Cartridge GC 41Y *
Print Cartridge GC 41KL*2*
Print Cartridge GC 41CL*2*
Print Cartridge GC 41ML*2*
Print Cartridge GC 41YL*2*
3
3
3
3
3
3
3
These are medium-size cartridges. The J027 model
can not use these medium-size cartridges.
These are small-size cartridges. All models except
J035 can use these small-size cartridges.
*1: Always use the starter cartridges shipped with the machine to initialize ink supply at installation.
Never install used ink cartridges to initialize ink supply at installation.
*2: L = Low
*3: J035 can not use this cartridge.
Ink Collector Unit
The ink collector unit is installed on the right side of the machine behind the right front door below the ink
supply unit.
Collector Comment
Ink Collector Unit IC 41 Ink Collector Unit for all models.
• Never attempt to clean and re-use an ink collector unit
21
1. Product Information
Main Machine
Front View
1. Top cover
Open to see inside the printer if a jam occurs.
2. Operation panel
Operation keys and the 2-line LCD. The operation panel can be raised and set in the upright
position if the printer is placed at a height where it is difficult to reach.
3. Ink cartridges (K), (C)*1, (M)*1, (Y)*
1
Supply ink to the print heads.
4. Ink collector unit
Pull out the ink collector unit when it needs to be replaced, or before servicing the printer.
5. Right front cover
It covers the ink cartridges and the ink collector. It opens only when installing or replacing Ink
cartridges, or when pulling out the ink collector unit. Otherwise, this door should remain closed. A
small switch detects when this cover is open and closed. The door must be closed for the printer to
operate.
6. Paper cassette (Standard Tray 1)
This is the standard tray that holds paper fed to the machine.
7. Paper output tray and extension
It holds paper that has exited the printer. Pull out the output tray extension when printing on paper
longer than A4 or LTR.
*1 Only for color models (J027/J028/J029)
22
Left View
1. Ethernet port
The port for the Ethernet cable. The NIC is mounted on the controller board.
2. Wireless LAN cable (Only for J029)
Connect this to the Ethernet port if you are accessing the machine via wireless LAN.
3. USB slot
This is the connection point for the USB cable from the PC.
4. Vent
Overview
Vents air from inside the machine to prevent overheating. Never block this vent.
5. Power cord (Power Inlet)
The connection point for the power cord. Use only the detachable power cord provided with the
printer. Make sure that you ground (earth) the head of the plug at the power source.
Rear View
1. Rear cover
2. Duplex unit (J028/J029/J035)
23
1. Product Information
The duplex is standard for the J028, J029 and J035 (it is not an option). It is easily detached and
re-attached. A small switch detects the presence or absence of the duplex unit. The J027 does not
have a duplex unit.
• J028, J029 and J035 models can not be operated without the duplex unit. Therefore, these
machines should be always operated with the duplex unit attached.
3. Bypass tray connection point (J028/J029/J035)
This is the connection point for an optional multi bypass tray.
Options
External Options: J028/J029/J035
The Paper Feed Unit TK1160 (J312) is used with the J028/J029/J035. One [1] or two [2] paper feed
units can be installed.
The Multi Bypass Tray BY1040 (J313) [3] can be used with the J028/J029/J035.
These options cannot be used with the J027.
24
2. Installation
Preparation
Environment
• White area: Permissible Range
Blue area: Recommended Range
•
Set up the machine in a location that meets these minimum requirements:
Temperature Range: 10oC to 32oC (50F to 89.6F)
Humidity Range: 15% to 80% RH
Ambient Illumination: Less than 2,000 Lux (never expose to direct sunlight).
Choosing a Location
1. Always install the machine:
•
On a sturdy, level surface.
• Where it will not become damp.
2. Make sure the machine is never exposed to:
• Extreme changes from low to high temperature or high to low temperature.
• Cold or cool air directly from an air conditioner.
• Heat from a space heater.
3. Never install the machine in areas near:
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2. Installation
• Dust, lint, or corrosive fumes.
Strong vibration.
•
4. Do not use the machine at any location higher than 2,500 m (8,200 ft) above sea level.
5. Set up and use the machine on a sturdy, level surface.
• Place a carpenter's level on the machine front-to-back, and side-to-side and confirm that it is
level.
• Variations between the front/back and left/right level readings should be less than 2
degrees.
Required Software Environment
Software • Microsoft Windows XP/Vista/Windows 7
• Microsoft Windows Server 2003/2003 R2/2008/2008 R2
• Mac OS X 10.5 Leopard and later versions*1 *
2
• PC/AT-compatible computer with USB or network interface
Macintoshes that are PowerPC G4 or higher with USB port or network port
•
Hardware
• Macintoshes that are Intel Core Duo or higher with USB port or network port
• 80-100 MB of HDD space available
*1: Mac driver included on CD-ROM (The supported languages are English, French, German and
Japanese.).
*2: J035 does not support this.
Minimum Space Requirements
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a. At least 26 cm (10.3 inches)
b. At least 3 cm (1.2 inches)
c. At least 45 cm (17.8 inches)
d. At least 10 cm (4.0 inches)
e*1. At least 13 cm (5.2 inches)
*1 A clearance of 30 cm (11.9 inches) is necessary if the multi bypass tray is attached.
Power Source
J035
Europe 220-240 V: 50/60 Hz 0.7 A (when fully equipped)
Preparation
J028/J029
North America 100-120 V: 50/60 Hz 1.0 A (when fully equipped)
Europe 220-240 V: 50/60 Hz 0.6 A (when fully equipped)
J027
Europe 220-240 V: 50/60 Hz 0.4 A (when fully equipped)
27
2. Installation
Using the Operation Panel
Here is a brief description of how to use the keys on the printer operation panel. This information is
provided as a quick summary of important information described in the Operating Instructions.
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