Ricoh B867 User Manual
PRINTER/SCANNER UNIT
B867
SM i B867
PRINTER/SCANNER UNIT B867
TABLE OF CONTENTS
1. INSTALLATION ................................................................................ 1
1.1 CONTROLLER BOX AND PRINTER/SCANNER ..........................................1
1.1.1 ACCESSORY CHECK..........................................................................1
1.1.2 INSTALLING EXPANSION COMPONENT...........................................2
1.1.3 INSTALLING PANELS AND KEYS.......................................................5
1.1.4 SETTINGS............................................................................................6
1.2 CONTROLLER OPTIONS .............................................................................8
1.2.1 OVERVIEW ..........................................................................................8
1.2.2 POSTSCRIPT3 INSTALLATION ..........................................................9
1.2.3 JAVA VM OPTION INSTALLATION .....................................................9
1.2.4 WIRELESS LAN (IEEE 802.11B) INSTALLATION .............................10
1.2.5 IEEE 1284 INSTALLATION ................................................................12
1.2.6 BLUETOOTH INSTALLATION ...........................................................13
1.2.7 USB HOST INSTALLATION ...............................................................14
1.2.8 REMOTE COMMUNICATION GATE INSTALLATION .......................15
2. REPLACEMENT AND ADJUSTMENT .......................................... 18
2.1 MAIN BOARD ..............................................................................................18
2.1.1 PRECAUTIONS ..................................................................................18
2.1.2 CONTROLLER BOARD......................................................................18
3. TROUBLESHOOTING.................................................................... 22
3.1 SERVICE CALL CONDITIONS....................................................................22
3.1.1 SERVICE CALL CONDITIONS...........................................................22
3.1.2 GW SC CODE DESCRIPTIONS ........................................................23
4. SERVICE TABLES ......................................................................... 37
4.1 SERVICE PROGRAM MODE ......................................................................37
4.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE .............37
4.2 SP MODE TABLES......................................................................................38
4.2.1 SP4-XXX (MODE)...............................................................................38
4.2.2 SP5-XXX (MODE)...............................................................................41
B867 ii SM
4.2.3 SP7-XXX (DATA LOG) .......................................................................85
4.2.4 SP8-XXX (HISTORY) .........................................................................90
4.3 PRINTER SERVICE MODE.......................................................................113
4.3.1 SERVICE MODE TABLE ..................................................................113
4.3.2 SP MODES RELATED TO PRINTER CONTROLLER .....................113
4.4 SCANNER SERVICE MODE .....................................................................115
4.4.1 SCANNER PROGRAM MODE TABLE.............................................115
4.5 USING SP MODE ......................................................................................116
4.5.1 MEMORY CLEAR.............................................................................116
4.5.2 SERIAL NUMBER INPUT (SP5-811)................................................117
4.5.3 SMC PRINT (SP5-990).....................................................................118
4.5.4 COUNTER–EACH PAPER JAM (SP7-504)......................................118
4.5.5 ORIGINAL JAM HISTORY DISPLAY (SP7-508) ..............................119
4.5.6 FIRMWARE UPDATE PROCEDURE ...............................................120
4.5.7 NVRAM DATA UPLOAD/DOWNLOAD.............................................126
4.5.8 POWER-ON SELF TEST..................................................................127
5. DETAILED SECTION DESCRIPTIONS ....................................... 128
5.1 OVERVIEW................................................................................................128
5.2 CONTROLLER FUNCTIONS.....................................................................130
5.2.1 PAPER SOURCE SELECTION ........................................................130
5.2.2 AUTO CONTINUE ............................................................................131
5.2.3 PAPER OUTPUT TRAY ...................................................................131
5.2.4 DUPLEX PRINTING .........................................................................132
5.3 SCANNER FUNCTIONS............................................................................133
5.3.1 IMAGE PROCESSING FOR SCANNER MODE...............................133
5.4 NETWORK INTERFACE ...........................................................................134
5.4.1 LED INDICATORS............................................................................134
5.5 IEEE 802.11B (WIRELESS LAN)...............................................................135
5.5.1 SPECIFICATIONS ............................................................................135
5.5.2 TRANSMISSION MODES ................................................................136
5.5.3 SECURITY FEATURES....................................................................137
5.5.4 WIRELESS LAN TROUBLESHOOTING NOTES .............................137
5.6 BLUETOOTH .............................................................................................140
5.6.1 SPECIFICATIONS ............................................................................140
5.6.2 BLUETOOTH PROFILES .................................................................140
SM iii B867
5.6.3 BLUETOOTH SECURITY FEATURES.............................................141
5.7 USB ...........................................................................................................142
5.7.1 SPECIFICATIONS ............................................................................142
5.7.2 USB 1.1/2.0 ......................................................................................142
5.7.3 USB CONNECTORS ........................................................................143
5.7.4 PIN ASSIGNMENT ...........................................................................143
6. SPECIFICATIONS ........................................................................ 145
6.1 GENERAL SPECIFICATIONS ...................................................................145
6.1.1 PRINTER ..........................................................................................145
6.1.2 SCANNER ........................................................................................146
6.2 SOFTWARE ACCESSORIES....................................................................147
6.2.1 PRINTER ..........................................................................................147
6.2.2 SCANNER ........................................................................................148
6.3 MACHINE CONFIGURATION ...................................................................149
6.3.1 SYSTEM COMPONENTS ................................................................149
Read This First
Safety Notices
Important Safety Notices
Prevention of Physical Injury
1. Before disassembling or assembling parts of the copier and peripherals, make sure
that the power cord is unplugged.
2. The wall outlet should be near the copier and easily accessible.
3. Note that some components of the copier and the paper tray unit are supplied with
electrical voltage even if the main power switch is turned off.
4. If a job has started before the copier completes the warm-up or initializing period, keep
hands away from the mechanical and electrical components because the starts
making copies as soon as the warm-up period is completed.
5. The inside and the metal parts of the fusing unit become extremely hot while the copier
is operating. Be careful to avoid touching those components with your bare hands.
Health Safety Conditions
Toner and developer are non-toxic, but if you get either of them in your eyes by accident, it
may cause temporary eye discomfort. Try to remove with eye drops or flush with water as
first aid. If unsuccessful, get medical attention.
Observance of Electrical Safety Standards
The copier and its peripherals must be installed and maintained by a customer service
representative who has completed the training course on those models.
Safety and Ecological Notes for Disposal
1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when
exposed to an open flame.
2. Dispose of used toner, developer, and organic photoconductors in accordance with
local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
Laser Safety
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based
optical units in the field. The optical housing unit can only be repaired in a factory or at a
location with the requisite equipment. The laser subsystem is replaceable in the field by a
qualified Customer Engineer. The laser chassis is not repairable in the field. Customer
engineers are therefore directed to return all chassis and laser subsystems to the factory or
service depot when replacement of the optical subsystem is required.
Use of controls, or adjustment, or performance of procedures other than
those specified in this manual may result in hazardous radiation exposure.
WARNING FOR LASER UNIT
WARNING: Turn off the main switch before attempting any of the procedures in the
Laser Unit section. Laser beams can seriously damage your eyes.
CAUTION MARKING:
Symbols and Abbreviations
Conventions Used in this Manual
This manual uses several symbols.
Symbol What it means
☛
Refer to section number
Screw
Connector
E-ring
Clip ring
Clamp
Cautions, Notes, etc.
The following headings provide special information:
Failure to obey warning information could result in serious injury or death.
Obey these guidelines to ensure safe operation and prevent minor injuries.
Obey these guidelines to avoid problems such as misfeeds, damage to originals,
loss of valuable data and to prevent damage to the machine.
Always obey these guidelines to avoid serious problems such as misfeeds,
damage to originals, loss of valuable data and to prevent damage to the machine.
bold is added for emphasis.
This information provides tips and advice about how to best service the machine.
Controller Box and Printer/Scanner
SM 1 B867
B867
Printer/
Scanner Unit
1. INSTALLATION
1.1 CONTROLLER BOX AND PRINTER/SCANNER
When you install the printer/scanner option, the GW controller box must also be installed.
This procedure shows the installation procedure for the GW controller box and
printer/scanner option.
1.1.1 ACCESSORY CHECK
No. Description Q’ty
1 Installation procedure 1
2 Controller box 1
3 Operation panel 1
4 Expansion decal 1
5 Screw M3 x 8 1
6 Tapping screw M3 x 6 6
7 Ground cable 1
Controller Box
8 Clamp 1
1 Installation procedure 1
2 Dummy cover–fax 1
3 Dummy key top 1
4 Printer/Scanner key panel 2
5 SD card 1
6 RAM DIMM 1
7 Ferrite core 1
8 Operating instructions 1
Printer Scanner
9 FCC label 1
Controller Box and Printer/Scanner
B867 2 SM
1.1.2 INSTALLING EXPANSION COMPONENT
Unplug the machine power cord before starting the following procedure.
Step 1–Controller Box
1. Remove the rear cover [A] ( x 6).
2. Remove the slot cover [B] ( x 1).
3. Remove one screw [C] from the BICU.
Controller Box and Printer/Scanner
SM 3 B867
B867
Printer/
Scanner Unit
4. Connect the controller box [E] to the BICU. Make sure that the BICU is not damaged
[F] and that the three openings [G][H][I] hold the controller box.
5. Fasten the screws ( x 7 [including the screw [C]).
6. Remove the FCU cover [J] ( x 3).
Step 2–Printer/Scanner
1. Remove the controller-box cover [A] ( x 7).
2. Install the RAM DIMM [B].
3. Remove the SD-card cover [C]
( x 1).
4. Install the SD card [D] in the lowest slot.
5. Install the SD-card cover.
Controller Box and Printer/Scanner
B867 4 SM
6. Attach the ferrite core [E] to the network cable [F]. The end of the ferrite core must be
about 8 cm (3.2") from the end of the cable [G].
7. Install the ground cable [H] as shown, and then clamp the cable ( x 2, x 1).
8. Release the clamps [I], and then bind the harness [J] with the clamp [K].
9. Attach the clamp [K] to the controller box.
10. If you do not install the FCU, reinstall the FCU bracket (which has been removed in
Step 1 Item 7), to the controller box.
Controller Box and Printer/Scanner
SM 5 B867
B867
Printer/
Scanner Unit
11. Attach the FCC label [L] at the right-hand side of the USB connector on the controller
box (for the USA model only).
If installing fax option go to fax installation step now.
Step 4–Reassembling
1. Reassemble the controller box.
2. Install the rear cover.
1.1.3 INSTALLING PANELS AND KEYS
Step 5–Panel
1. Remove the front upper left cover [A] ( x 3).
2. Install the optional operational panel [B] ( x 1, x 4 [including the three screws
removed in step 1]).
Controller Box and Printer/Scanner
B867 6 SM
Step 6–Printer/Scanner Keys
1. Remove the dummy cover (from the basic operation panel) and install the
printer/scanner key panel [A].
2. Install the dummy fax cover [B].
1.1.4 SETTINGS
Step 9–Printer/Scanner Model Settings
1. Turn the main switch on.
2. Start the SP mode.
3. Select SP5-985-001 (NIC setting) and change the setting value to "1" (ON).
4. Select SP5-985-002 (USB setting) and change the setting value to "1" (ON).
5. Turn the main switch off and on.
6. Start the SP mode.
7. Select SP5-801-001 and initialize the all SP data.
8. Exit the SP mode, and then start the UP mode.
9. Select the "@Remote Service" ("User Tool" > "System Settings > Administrator Tools"
> "Extended Security" > @Remote Service") and select "Prohibit".
10. Exit the UP mode, and then start the SP mode.
11. Select SP5-870-003 and execute initialization for @Remote.
12. Select SP5-907-001 and specifies the "Plug & Play".
13. Select SP5-870-001 and execute writing certification for @Remote.
14. Select SP5-302-002 and specify the time zone.
15. Select SP5-307-001, 003, and 004 and specify the daylight-saving time settings.
16. Exit the SP mode.
17. Turn the main switch off and on.
18. Start the UP mode.
Controller Box and Printer/Scanner
SM 7 B867
B867
Printer/
Scanner Unit
19. Specifies the date and time with "Set Date" or "Set Time" (User Tool" > "System
Settings" > "Set Date" or "Set Time").
Controller Options
B867 8 SM
1.2 CONTROLLER OPTIONS
1.2.1 OVERVIEW
This machine has I/F card slots and SD card slots for optional I/F connections and
applications.
I/F Card Slot
Slot [A] is used for one of the optional I/F connections: (IEEE1284, IEEE802.11
(Wireless LAN), Bluetooth or Embedded RCG-M).
Slot [B] do not use.
SD Card Slot
Slot [1] is used for optional printer/scanner application only.
Slot [2] is used for PostScript3.
Slot [3] is used for the Java VM Option or service use.
Controller Options
SM 9 B867
B867
Printer/
Scanner Unit
1.2.2 POSTSCRIPT3 INSTALLATION
Installation Procedure
1. Remove the SD card slot cover [A] ( x 1).
2. Install the PostScript3 SD card into the slot 2 [B].
3. Reinstall the SD card slot cover [A] ( x 1).
4. Turn on the main power switch.
5. Print out the configuration page (User Tools/ Counter > Printer Features > List/
Test Print), and then check that this device is detected.
6. Attach the "Adobe PostScript3" decal to the front cover of the machine.
1.2.3 JAVA VM OPTION INSTALLATION
Installation Procedure
⇒
Rev. 11/2008
Controller Options
B867 10 SM
1. Remove the slot cover [A] from the SD card slot 3 ( x 1).
2. Turn the SD-card label face to the rear of the machine. Then push it slowly into
slot 3 [B] until you hear a click.
3. Turn ON the main power switch.
NOTE: After you turn ON the main power switch, the Java platform will be
installed automatically.
4. Reattach the slot cover [A] (x 1).
IMPORTANT:
Do not remove the VM option SD card after installation. Keep the SD card in slot 3.
For third vendor Java-based SDK applications, you can remove the SD card after
installation. For the installation procedure, see the vendor’s installation manual.
1.2.4 WIRELESS LAN (IEEE 802.11B) INSTALLATION
Component Check
No. Description Q’ty
1 Wireless Adapter 1
2 Wireless LAN Card 1
3 LAN Card Cover 4
4 Caution Sheet 1
5 Label 1
⇒
Rev. 08/2007
Controller Options
SM 11 B867
B867
Printer/
Scanner Unit
Installation Procedure
1. Remove the interface cover [A] ( x 2).
2. Install the Wireless adaptor to the slot A [B] ( x 2).
3. Install the Wireless LAN card to the wireless adaptor.
4. Attach the antenna cap to the wireless LAN card.
5. Turn on the main power switch.
6. Print out the configuration page (User Tools/Counter > Printer Features >
List/Test Print), and then check that this device is detected.
If reception is poor, you may need to move the machine:
Make sure that the machine is not located near an appliance or any type of equipment
that could generate a strong magnetic field.
Position the machine as close as possible to the access point.
SP Mode Settings for IEEE 802.11b Wireless LAN
The following SP commands can be set for IEEE 802.11b
SP No. Name Function
5840 004 SSID Used to confirm the current SSID setting.
5840 006 Channel MAX
Sets the maximum range of the channel settings for
the country.
Controller Options
B867 12 SM
5840 007 Channel MIN
Sets the minimum range of the channel settings
allowed for your country.
5840 011 WEP Key Select Used to select the WEP key (Default: 00).
5840 018 SSID Check Used to check the SSID.
5840 020 WEP Mode
Used to display the maximum length of the string that
can be used for the WEP Key entry.
1.2.5 IEEE 1284 INSTALLATION
Component Check
No. Description Q’ty
1 IEEE1284 Interface Ass’y 1
2 UL Sheet 1
3 Caution Sheet 1
Installation Procedure
Controller Options
SM 13 B867
B867
Printer/
Scanner Unit
1. Remove the interface cover [A] ( x 2).
2. Install the IEEE 1284 board in interface slot A [B] ( x 2).
3. Turn on the main power switch.
4. Print out the configuration page (User Tools/Counter > Printer Features >
List/Test Print), and then check that this device is detected.
1.2.6 BLUETOOTH INSTALLATION
Component Check
No. Description Q’ty
1 Wireless Adapter 1
2 Bluetooth Card 1
3 Bluetooth Card Adapter 1
4 Bluetooth Card Cover 1
5 UL/FCC Sheet 1
6 Caution Sheet 1
Installation Procedure
Controller Options
B867 14 SM
1. Remove the interface cover [A] ( x 2).
2. Install the Wireless adaptor in interface slot A [B] ( x 2).
3. Select an appropriate FCC label from the FCC sheet, and then attach the FCC
label to the non-label side of the Bluetooth card.
4. Install the Bluetooth card in the wireless adaptor.
5. Attach the antenna cap to the Bluetooth card.
6. Turn on the main power switch.
7. Print out the configuration page (User Tools/ Counter > Printer Features > List/
Test Print), and then check that this device is detected.
1.2.7 USB HOST INSTALLATION
Component Check
No. Description Q’ty
1 USB Host Interface Ass’y 1
2 USB Cable 1
3 Ferrite Core 1
4 Clamp 1
5 UL Sheet 1
Controller Options
SM 15 B867
B867
Printer/
Scanner Unit
Installation Procedure
1. Remove the interface cover [A] ( x 2).
2. Install the USB host board in the interface slot B [B] ( x 2).
3. Turn on the main power switch.
4. Print out the configuration page (User Tools/ Counter > Printer Features > List/
Test Print), and then check that this device is detected.
5. Exit the User Tools mode.
1.2.8 REMOTE COMMUNICATION GATE INSTALLATION
This option requires the printer/scanner application and DIMM 256 MB.
Component Check
No. Description Q’ty
1 Remote Comm. Gate Interface Ass’y 1
2 Cover 1
3 Screw 3
Controller Options
B867 16 SM
Installation Procedure
1. Remove the interface cover [A] ( x 2).
2. Install the modem board into interface slot A [B] ( x 2).
3. Confirm the following SP settings before starting installation flow.
SP5-985-001 ("On Board NIC" is set to "0: OFF".)
SP5-816-150 (To Select the country)
SP5-816-154 (To set an outside connection telephone number)
SP5-816-161 (To set a telephone number)
4. Follow the Installation flow as shown below with SP mode.
Controller Options
SM 17 B867
B867
Printer/
Scanner Unit
Main Board
B867 18 SM
2. REPLACEMENT AND ADJUSTMENT
2.1 MAIN BOARD
2.1.1 PRECAUTIONS
Turn off the main power switch and unplug the machine before starting
replacement.
Before turning off the main power switch, check that no mechanical component is
operating. Mechanical components may stop out of their home positions if you turn
off the main power switch while they are operating. The component may be
damaged if you try to remove it when it is not in the home position.
2.1.2 CONTROLLER BOARD
Before replacing the controller board, be sure to print out SMC or save the
NVRAM data.
Saving from the Controller NVRAM to an SD card (☛ "NVRAM Data
Upload/Download [SP5-824/825]" in the chapter "Service Tables" of the this
manual)
Main Board
SM 19 B867
B867
Printer/
Scanner Unit
1. Remove the rear cover [A] ( x 6)
2. Remove the FCU cover [B] ( x 3).
3. Remove the SD-card cover [C] ( x 1), and then remove all SD cards in the SD slots.
4. Remove the controller-box cover [E] ( x 7).
5. Remove the RAM DIMM [F] if it has been installed.
6. Remove the two I/F covers [G] (or I/F options if they have been installed).
Main Board
B867 20 SM
7. Remove the controller board with the rails [H] ( x 5).
8. Release the hooks [I], and then pull out the rails [J].
9. Controller board
When replacing the controller board, remove the NVRAMs from the board.
Install the NVRAMs to the new board.
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