Ricoh AP1610 Service Manual

NEW PRODUCT
SPECIFICATION
PML16B
Mono Laser Printer
SARANAC
Rex Rotary P6216
Gestetner P6216
First Production Launch Country Month Month of Origin
October, 2001 December, 2001 South Korea
NRG International Limited
Marketing Department
Date Created: July, 2001
October, 2001
Version 4
CONTENTS
Page
Introduction 2
Marketing Objectives 3
Product Overview 4
Selling Points and Benefits 7
Product Specifications 9
Supplies and Reliability Data 10
What Fits What 27
In the Box Accessories 28
PML16B
This is a pre-launch document and specifications are subject to change. If in doubt, or specifications are required for tenders, etc. please contact NRGI Guernsey for confirmation of exact product details.
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PML16B
INTRODUCTION
The NRG Group has maintained an OEM relationship with Lexmark since 1994 and, over the past seven years, NRG Group have marketed a range of Lexmark’s mono and colour business laser printers in several countries, with most success in those countries employing page-volume orientated selling systems, such as Germany, Belgium and the Netherlands.
As there have been continual requests for a competitively priced A4 laser printer, it is planned to launch a new 16ppm printer with a totally new, Lexmark designed engine. The PML16B is the first Lexmark product in this price segment to be developed from internal Lexmark technology. This new printer will be manufactured in South Korea.
Although Lexmark will market three versions of this printer, we will only be selling one unit, which will have an optional network card.
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PML16B
MARKETING OBJECTIVES
The marketing objectives specific to our relationship with Lexmark are as follows:
To satisfy the diverse network printing needs of our customers by maintaining a robust
range of A4 network printers, complementing the range of A3 printers from Ricoh
To facilitate bundled sales concepts like Paperflow and Pay-Per-Page
To increase our share of page volume
To be able to provide printing solutions for all network environments
To reinforce our stance as a capable “IT Printing” vendor
Specific marketing objectives for the PML16B will be to ensure that NRG are able to market a highly competitive A4 product in the 11–20ppm segment of the printer market. This segment represents the largest opportunity for capturing office page print volume.
Marketing Communication Objectives:
To position the PML16B as NRG’s entry desktop laser printer for business users needing performance, reliability and network capability in a small size. Customers looking to purchase this class of product, in this speed segment, tend to consider five key points in the following order of importance:
Price
Size
Print Quality
Ease of Use
Reliability
The PML16B is positioned to compete in the same segment as the HP LJ1200, offering more speed and functionality in a smaller, more compact package than the HP product.
Additionally, the PML16B should increase awareness of NRG as a printer supplier and reinforce NRG’s message of being a complete hardcopy output solution provider to the networked environment, thus increasing the proportion of total print volumes made on NRG products.
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PML16B:
PML16B
PRODUCT OVERVIEW
The PML16B has the following features:
16ppm A4 printer
133MHz processor
1200dpi Image Quality
PCL6, PostScript Level 2, PPDS are all standard
8MB RAM base, expandable to 72MB
Standard input 150 sheets, plus single sheet manual feed
Optional 250-sheet second drawer
Plain paper, transparencies, envelopes, labels, card stock
Parallel and USB ports
Optional Ethernet card
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PML16B
Speed and Performance:
The PML16B printer supports the maximum print speeds listed below. As with most page printers in this class, performance depends on:
Interface to host (parallel, serial, USB or network)
Host system and application
Complexity and content of the page
Certain options installed or selected with the printer
Available memory in the printer
Media size
Resolution
The following table specifies throughput speeds, based on resolution and media size.
Important Note: In some circumstances throughput may be reduced for narrow media, to
protect the printer from thermal damage.
PML16B Resolution 300dpi, 600dpi, 1200dpi Image Quality
Media Size (simplex printing on full-sized media): Letter – 8.5” x 11.0” 16.2ppm A4 – 8.3” x 11.7” 15.7ppm Legal TBA
Typical First Copy Time: First copy time (seconds) <15 First copy time from Power Saver (seconds)
<40
Note: All first copy times are measured for 300dpi and 600dpi simplex printing, on Letter sized
paper. The test job consists of the character “A” followed by a form feed (single page job). The First Copy Time is defined as the elapsed time from hitting “Enter” on the PC keyboard to the page exiting to the output bin. All tests pick paper from the primary input tray.
Print Quality:
The PML16B’s print quality is consistent with the print quality of the current E31x Lexmark family. During the life of the printer, components are subject to wear, based on usage. Printers continuously operating at or near the maximum duty cycle may require service, for replacement of these components, to ensure high quality printing and good performance throughout the life of the printer.
The following resolutions are available:
1200 Image Quality
600 x 600dpi
300 x 300dpi with PQET
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PML16B
Toner Darkness:
The Toner Darkness setting offers a choice of ten user-selectable settings to balance the customer needs for print darkness and toner savings. The higher the value selected, the darker the print (1 is the lightest). Lexmark offer up to 50% toner savings, thus reducing the cost of printing.
The Toner Darkness setting is accessible in the print drivers.
Print Cartridge:
The PML16B print cartrid ges and high yield print cartridges are designed for use only with the PML16B. See What Fits What for ordering codes.
The PML16B print cartridges have a lifetime warranty.
Data Streams:
The following data streams are supported by the PML16B:
PostScript Level 2 Emulation
Hewlett-Packard Company PCL6 Emulation
PPDS Migration Tool
Memory, Ports and Electronics:
Various printer memory, flash memory, local connection, network connection and application solution features are available for use with the PML16B printer. Additional memory may be required for printing very complex pages or full-page, high-resolution images in 1200 Image Quality at rated speeds. See the What Fits What for a list of available memory and connectivity options.
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PML16B
SELLING POINTS AND BENEFITS
Fast Print Speed:
16ppm speed provides superior output in record time
The 100+MHz processor and 8MB of memory prints complex jobs quickly
Built for Business:
High yield, single element print cartridge reduces replacements
Robust design supports up to 15,000 pages per month
Expandable with optional second drawer, memory and networking options
Toner low indicator, designed for proactive management of printer supplies
Broad Compatibility:
Parallel, USB or Ethernet support
Wide range of operating system support and compatibility
Standard PostScript and PCL data streams provide extra flexibility to print from a range of
applications
High Quality Print:
Professional output with 1200dpi Image Quality resolution
High quality results on a range of media weights and types
One of the most critical points when selling into a networked environment, and particularly when selling direct to IT/MIS professionals, will be the very wide range of operating system support available on the PML16B.
Target Markets:
The PML16B is suitable for either individual desk top use or for small workgroup printing requirements in the general office environment. It can be used for single or multi-user, either direct or via the network. We would expect the majority of installations to be made in the network environment.
Target Customers:
Large businesses looking for a printer that can handle a wide range of complex documents,
with the expandability to add an extra tray and networking
Small businesses desiring a highly reliable printer that can print anything they desire
Financial institutions needing a printer with a small footprint that can fit under counters and
on desk tops with the ability to add an extra paper source to support multiple media types
Educational institutions needing a printer that supports a range of operating systems
(Windows and Macintosh) as well as media (plain paper and card stock)
Healthcare institutions looking for a small printer to fit into nursing stations and doctors’
offices that can be remote ly managed, with the additional ability to support electronic forms printing and paper labels
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PML16B
The PML16B is an ideal major account machine, since many print tenders request products at the 16ppm level as entry products supporting a range of higher speed single function printers and MFP devices. The current Ricoh based P7016, whilst being a very well specified machine, has become too expensive to be a viable contender in these large tenders. By being able to bid a competitive 16ppm machine in these tenders, NRG will also be able to maintain an account presence and control and to bid higher machines in the range, either A4 or A3, at the same time or at a later stage.
Sales Channels:
It is NRG’s objective to obtain pricing that will enable us to position this product head to head against the HP LaserJet 1200 at the dealer price level. This should enable us to compete effectively in dealer “going-rate” business to professional users, SOHO and small and medium businesses. Our direct sales force will also find this product attractive in terms of being able to meet the large tender requirements from large accounts.
Whilst the printer industry as a whole tends to sell printers at this price point through the indirect channel, there is no reason why companies such as NRG, with a large, well-trained sales force, should not be able to sell this product directly to large accounts. This has been precisely what competitors such as Lexmark have been able to do, with some measure of success. However, in Lexmark’s case, whilst they create demand with a direct sales force, they still use the dealer channel as a fulfilment channel in order to avoid potential conflict.
Supplies:
The PML16B will use a new cartridge that is not compatible with other Lexmark models. The product will be shipped with a 3K AIO cartridge. The after-market cartridge will be a 6K AIO unit. NRG will not sell the 3K cartridges as an after-market item.
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