Ricoh G7500, AFICIOG7500 User Manual

Setup Handbook
Guide to Components
Installing the Paper Feed Unit (option)
Using the Printer Driver
Using User Guide
Troubleshooting
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.
This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or
accuracy. If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.

Power Source

220-240V, 50/60Hz, 0.5A or more Voltage must not fluctuate more than 10%. Please be sure to connect the power cable to a power source as above. Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency, it can be un-
plugged easily.

Important

Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Two kinds of size notation are employed in this manual. With this machine refer to the metric version.
For good print quality, the supplier recommends that you use genuine print cartridges from the supplier.
Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts with your Ricoh office products.

Trademarks

Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Pentium is a registered trademark of Intel Corporation. Netscape is a registered trademark of Netscape Communication Corporation in the U.S. and/or other countries. Macromedia and Flash are either registered trademarks or trademarks of Macromedia, Inc. in the U.S. and/or other
countries. Microsoft, Windows, Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the
U.S. and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective com-
panies. We disclaim any and all rights to those marks.
• The product name of Windows® 95 is Microsoft® Windows® 95.
®
• The product name of Windows
• The product name of Windows
• The product names of Windows
®
Microsoft Microsoft Microsoft
Windows® 2000 Professional
®
Windows® 2000 Server
®
Windows® 2000 Advanced Server
• The product names of Windows
®
Microsoft Microsoft
Windows® XP Home Edition
®
Windows® XP Professional
• The product names of Windows Server
®
Microsoft Microsoft Microsoft
Windows ServerTM 2003 Standard Edition
®
Windows ServerTM 2003 Enterprise Edition
®
Windows ServerTM 2003 Web Edition
• The product names of Windows NT Microsoft Microsoft
®
Windows NT® Workstation 4.0
®
Windows NT® Server 4.0
98 is Microsoft® Windows® 98.
®
Me is Microsoft® Windows® Millennium Edition (Windows Me).
®
2000 are as follows:
®
XP are as follows:
TM
2003 are as follows:
®
4.0 are as follows:
Some illustrations in this manual might be slightly different from the machine. Certain options might not be available in some countries. For details, please contact your local dealer.

TABLE OF CONTENTS

How to Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety During Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Caution User's Notes
Manuals for This Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1. Guide to Components
Printer Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Paper Feed Unit Type 7500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2. Installing the Paper Feed Unit (option)
Paper Feed Unit Type 7500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. Using the Printer Driver
Installing the Printer Driver (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4. Using User Guide
Installing User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
How to Use User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Opening User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5. Troubleshooting
Software Cannot Be Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Checking Your Computer Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Confirming Installation Restoring USB Printer Driver Cannot Be Installed USB Connection is not Automatically Detected
If Test Print Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting Devices Uninstalling User Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
1

How to Read This Manual

Symbols

The following set of symbols is used in this manual.
This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.
This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury when you misuse the machine without fol­lowing the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.
* The statements above are notes for your safety.
If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.
This symbol indicates information or preparations required prior to operating.
This symbol indicates precautions for operation, or actions to take after abnormal operation.
This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.
This symbol indicates a reference.

Keys

[
]
Keys on the computer's keyboard.
[
]
Keys and buttons that appear on the computer's display.
2

Safety Information

When using this machine, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:
Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
3

Warning

z
The supplied power cord is for use with this equipment only. Do not use with other appliances. Doing so may result in fire, electric shock, or injury.
z
Only connect the machine to the power source described on the inside front cover of this manual.
z
Avoid multi-wiring.
z
Do not damage, break or make any modifications to the power cord. Do not place heavy objects on it. Do not pull it hard nor bend it more than necessary. These actions could cause an electric shock or fire.
z
Do not plug or unplug the power cord with your hands wet. Otherwise, an electric shock might occur.
z
Connect the power cord directly into a wall outlet and never use an extension cord.
z
To avoid hazardous electric shock, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative.
z
Do not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss of sight.
z
If by any chance this machine falls over or a breakage occurs (e.g. the cover), turn off the main switch, unplug the power cable and contact your service representative. If you continue to use the machine in this state it could result in fire or electric shock.
z
If metal, liquid or foreign matter falls into the machine, turn off the oper­ation and main power switches, and unplug the main power cord. Con­tact your service representative. Do not keep using the machine with a fault or defect.
z
Do not put any metal objects or containers holding water (e.g. vases, flowerpots, glasses) on the machine. If the contents fall inside the machine, a fire or electric shock could occur.
z
Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock might occur.
z
Disposal can take place at our authorized dealer.
4

Caution

z
Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur.
z
Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur.
z
If you use the machine in a confined space, make sure there is a continu­ous air turnover.
z
Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.
z
When the machine will not be used for a long time, unplug the power code.
z
When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).
z
Our products are engineered to meet high standards of quality and func­tionality, and we recommend that you use only the expendable supplies available at an autohrized dealer.
z
Deliver to waste product collection areas. Do not dispose of via domestic refuse collection.
z
The machine weighs approximately 14.2 kg (31.3 lb.).
z
When moving the machine, hold the machine by the bottom below the two indentations. Lift the machine slowly in order to avoid straining your body. Lifting the machine without sufficient strength or assistance or han­dling it roughly and dropping it could cause an injury.
5
z
Do not eat or swallow ink.
z
If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor immediately.
z
If your skin comes into contact with ink, wash the affected area thor­oughly with soap and water.
z
If ink comes into contact with your eyes, rinse immediately in running water. For other symptoms, consult a doctor.
z
Avoid getting ink on your clothes or skin when removing a paper jam or replacing ink. If your skin comes into contact with ink, wash the affected area thoroughly with soap and water.
z
If ink gets on your clothing, wash with cold water. Hot water will set the ink into the fabric and may make removing the stain impossible.
z
Keep the ink or ink container out of reach of children.
z
Be careful not to get ink on your clothes when replacing an ink con­tainer. Ink stains on clothes are hard to remove.
z
Rating voltage of the connector for option: Max. DC 37 V.
z
When you use this machine for a long time in a confined space without good ventilation, you may detect an odd smell. To keep the workplace comfortable, we recommend that you keep it well ventilated.
6

User's Notes

z
High temperatures inside the printer can cause a breakdown. Do not lean anything against the vent or block it in any way.
z
Warm air from the vent is normal and not a cause for concern.
z
Do not leave the top cover open. Doing so could cause an injury.
z
During printing, do not move the printer or open its covers.
z
During printing, do not pull out a paper tray (tray 1 or tray 2). Printing will stop and the paper will jam.
z
Do not touch the feed belt.
z
Take care not to let paper clips and other foreign objects fall inside the printer.
z
During printing, do not turn off the power or unplug the power cord from the wall outlet.
z
During printing, do not subject the printer to external shock such as that caused by tapping paper on it.
z
When not using the printer, turn off the power.
z
Do not place more than 5 kg (11.1 lb.) on the printer. (The outer surface of the printer can tolerate up to 20 kg (44.1 lb.).)
z
The operational life of this printer is estimated to be 5 years based on less than 2500 (A4) prints per month and 8 hours of normal daily usage. Exceeding these totals may reduce the operational lifespan of the printer. The operational lifespan is also affected by the environment in which the printer is operated.
z
"Secondary Counter" displays the number of pages printed. Sheets of A4 or smaller are counted as one page. Sheets larger than A4 are counted as multiple pages, according to their size ratio relative to A4. Use "Secondary Counter" to estimate the number of pages that can be printed within the printer's remaining operational life. The printer's operational life is calculated based on the number of pages that it can print on plain A4 paper in [Standard (speed priority)] mode.
z
This printer is designed to have an operational life of 5 years / 150,000 pages.
z
Depending on your settings, the internal unit may fill up sooner than normal. An "Internal unit nearly full" message appears shortly before the internal unit is full. Contact your service representative as soon as possible for a replacement internal unit (charge incurred).
z
The printing yields of print cartridges are as follows: (The yields of the print cartridges packaged with the printer are lower than the yields described below.)
z
Black: approximately 3200 A4/Letter sheets (5% chart)
z
Cyan: approximately 2500 A4/Letter sheets (5% chart)
z
Magenta: approximately 2500 A4/Letter sheets (5% chart)
z
Yellow: approximately 2500 A4/Letter sheets (5% chart) Printing yields vary depending on page content, paper type, paper size, and environmental con­ditions. Also, cartridges may need to be changed before the yields above have been reached due to deterioration over time. To maintain print quality, cartridges should be opened before their expiration date and used within six months of being opened.
7
z
Color ink may be used even if you print all-black text or if you specify black and white printing. It may also be used for print head cleaning and refreshing, which are done to maintain printer per­formance.
z
Print cartridges and supplies comply with the manufacturer's safety specifications. To ensure safety and reliability, use genuine print cartridges and supplies.
z
If you print a large number of pages in a day, for instance, hundreds of pages, the nozzles of the print-heads may be clogged the next day. If this happens, clean the print-heads.
z
This printer performs regular automatic maintenance, after and during printing, to ensure consist­ent print quality. Maintenance is also performed when printing begins after a period of disuse.
8

Manuals for This Printer

This printer is provided with two manuals.
Quick Installation Guide
This manual describes procedures from unpacking the printer to loading paper. If you have pur­chased options, see P.17 "Installing the Paper Feed Unit (option)".
Setup Handbook (this manual) (PDF file - CD-ROM)
Topics such as printer installation, connecting to a computer, and basic print operations are explained.
User Guide (CD-ROM)
This is included on the provided "Drivers & Manual" CD-ROM. Topics such as advanced features, troubleshooting when printing does not start or is not performed as expected, dealing with paper jams, and information about paper are explained. We recommend that you install this manual on computers for your convenience.
z
Depending on the operating system and version used, actual procedures may differ from the pro­cedures explained in these manuals.
9
10

1. Guide to Components

Printer Body

1 Top cover
Keep this cover closed during printing. If you cannot locate paper jams, or jammed paper can-
not be removed easily, you can check the condition of paper from the top of the printer.
2 Envelope selector
For envelopes, set the lever to the rear position ; for everything else, set the lever to the for-
ward position .
3 Print cartridge (yellow)
1
AGK001S
4 Print cartridge (magenta)
5 Print cartridge (cyan)
6 Print cartridge (black)
7 Right front cover
Keep this cover closed during printing. Open to install or replace print cartridges.
8 Tray 1
Load paper here.
9 Output tray extension
Pull out when using paper larger than A4/Letter to keep the printed paper from falling.
10 Output tray
Prints are delivered to this tray.
When using paper larger than A4/Letter, pull out the output tray extension.
11
1
1. Guide to Components

Printer Rear

AGK002S
1 USB slot
Connect the USB cable from the computer here.
2 Duplex unit cover button
Push to open the duplex unit cover.
3 Bypass tray
Insert paper by hand here.
Insert thick paper and label paper.
4 Duplex unit locks
Use to lock or unlock the duplex unit when attaching or detaching it.
5 Duplex unit cover
Open to remove paper jammed inside the duplex unit.
6 Vent
Air is vented here to prevent the inside of the printer from getting too warm. Do not lean any-
thing against the vent or block it in any way. If the inside of the printer gets too warm, a break-
down could occur.
7 Guide board
Open to remove paper jammed inside the printer.
8 Paper feed wheel
Use to wind out paper jammed around the guide board.
9 Power cord
Plug the power cord into a wall outlet.
10 Bypass tray guides
Slide the left and right guides in to match the size of paper being used in the bypass tray.
11 Duplex unit
Turns the paper over when performing duplex printing.
12

Control Panel

1 Cartridge replacement indicators
z
The indicators correspond to the position of the print cartridges. From left to right, the car­tridge replacement indicators display the status of the black (K), cyan (C), magenta (M), and yellow (Y) print cartridges.
2 [Power] key
z
Press to turn the power on and off.
z
When turning the power on, press the key for one second until it lights.
z
After the power is turned on, the [Power] key will blink until the printer is ready for printing. At this point, the key will stop blinking and stay lit.
z
The [Power] key will also blink when the printer is processing data.
z
When the power is turned off, the key will blink slowly until the printer has completely shut down at which point the key will be dark.
z
means "standby".
Control Panel
1
AGK101S
3 [Resume] key
z
Press to resume printing after dealing with an error.
z
This key lights or blinks when paper runs out or a paper jam or error occurs.
13
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