Ricoh G7500, AFICIOG7500 User Manual

Setup Handbook

Guide to Components

Installing the Paper Feed Unit (option)

Using the Printer Driver

Using User Guide

Troubleshooting

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.

Introduction

This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law:

bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.

The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or accuracy. If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.

Power Source

220-240V, 50/60Hz, 0.5A or more Voltage must not fluctuate more than 10%.

Please be sure to connect the power cable to a power source as above.

Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency, it can be unplugged easily.

Important

Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.

Two kinds of size notation are employed in this manual. With this machine refer to the metric version.

For good print quality, the supplier recommends that you use genuine print cartridges from the supplier.

Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts with your Ricoh office products.

Trademarks

Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Pentium is a registered trademark of Intel Corporation.

Netscape is a registered trademark of Netscape Communication Corporation in the U.S. and/or other countries.

Macromedia and Flash are either registered trademarks or trademarks of Macromedia, Inc. in the U.S. and/or other countries.

Microsoft, Windows, Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries.

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.

•The product name of Windows® 95 is Microsoft® Windows® 95.

•The product name of Windows®98 is Microsoft® Windows® 98.

•The product name of Windows® Me is Microsoft® Windows® Millennium Edition (Windows Me).

•The product names of Windows® 2000 are as follows: Microsoft® Windows® 2000 Professional

Microsoft® Windows® 2000 Server Microsoft® Windows® 2000 Advanced Server

•The product names of Windows® XP are as follows: Microsoft® Windows® XP Home Edition Microsoft® Windows® XP Professional

•The product names of Windows ServerTM 2003 are as follows: Microsoft® Windows ServerTM 2003 Standard Edition Microsoft® Windows ServerTM 2003 Enterprise Edition Microsoft® Windows ServerTM 2003 Web Edition

•The product names of Windows NT® 4.0 are as follows: Microsoft® Windows NT® Workstation 4.0

Microsoft® Windows NT® Server 4.0

Some illustrations in this manual might be slightly different from the machine.

Certain options might not be available in some countries. For details, please contact your local dealer.

TABLE OF CONTENTS
How to Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	3
Safety During Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	3
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	4
Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	5
User's Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	7
Manuals for This Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
1. Guide to Components
Printer Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
Printer Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
Paper Feed Unit Type 7500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
2. Installing the Paper Feed Unit (option)
Paper Feed Unit Type 7500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
3. Using the Printer Driver
Installing the Printer Driver (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
4. Using User Guide
Installing User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
How to Use User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
Opening User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
5. Troubleshooting

Software Cannot Be Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Checking Your Computer Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Confirming Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Restoring USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Printer Driver Cannot Be Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 USB Connection is not Automatically Detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

If Test Print Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	38
Uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	39

Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Uninstalling User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to Read This Manual

Symbols

The following set of symbols is used in this manual.

This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.

This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.

* The statements above are notes for your safety.

If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.

This symbol indicates information or preparations required prior to operating.

This symbol indicates precautions for operation, or actions to take after abnormal operation.

This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

This symbol indicates a reference.

Keys

[ ]

Keys on the computer's keyboard.

[ ]

Keys and buttons that appear on the computer's display.

Safety Information

When using this machine, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

Warning

zThe supplied power cord is for use with this equipment only. Do not use with other appliances. Doing so may result in fire, electric shock, or injury.

zOnly connect the machine to the power source described on the inside front cover of this manual.

zAvoid multi-wiring.

zDo not damage, break or make any modifications to the power cord. Do not place heavy objects on it. Do not pull it hard nor bend it more than necessary. These actions could cause an electric shock or fire.

zDo not plug or unplug the power cord with your hands wet. Otherwise, an electric shock might occur.

zConnect the power cord directly into a wall outlet and never use an extension cord.

zTo avoid hazardous electric shock, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

zDo not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss of sight.

zIf by any chance this machine falls over or a breakage occurs (e.g. the cover), turn off the main switch, unplug the power cable and contact your service representative. If you continue to use the machine in this state it could result in fire or electric shock.

zIf metal, liquid or foreign matter falls into the machine, turn off the operation and main power switches, and unplug the main power cord. Contact your service representative. Do not keep using the machine with a fault or defect.

zDo not put any metal objects or containers holding water (e.g. vases, flowerpots, glasses) on the machine. If the contents fall inside the machine, a fire or electric shock could occur.

zKeep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock might occur.

zDisposal can take place at our authorized dealer.

Caution

zKeep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur.

zDo not place the machine on an unstable or tilted surface. If it topples over, an injury might occur.

zIf you use the machine in a confined space, make sure there is a continuous air turnover.

zUnplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.

zWhen the machine will not be used for a long time, unplug the power code.

zWhen you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

zOur products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an autohrized dealer.

zDeliver to waste product collection areas. Do not dispose of via domestic refuse collection.

zThe machine weighs approximately 14.2 kg (31.3 lb.).

zWhen moving the machine, hold the machine by the bottom below the two indentations. Lift the machine slowly in order to avoid straining your body. Lifting the machine without sufficient strength or assistance or handling it roughly and dropping it could cause an injury.

zDo not eat or swallow ink.

zIf ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor immediately.

zIf your skin comes into contact with ink, wash the affected area thoroughly with soap and water.

zIf ink comes into contact with your eyes, rinse immediately in running water. For other symptoms, consult a doctor.

zAvoid getting ink on your clothes or skin when removing a paper jam or replacing ink. If your skin comes into contact with ink, wash the affected area thoroughly with soap and water.

zIf ink gets on your clothing, wash with cold water. Hot water will set the ink into the fabric and may make removing the stain impossible.

zKeep the ink or ink container out of reach of children.

zBe careful not to get ink on your clothes when replacing an ink container. Ink stains on clothes are hard to remove.

zRating voltage of the connector for option: Max. DC 37 V.

zWhen you use this machine for a long time in a confined space without good ventilation, you may detect an odd smell. To keep the workplace comfortable, we recommend that you keep it well ventilated.

User's Notes

zHigh temperatures inside the printer can cause a breakdown. Do not lean anything against the vent or block it in any way.

zWarm air from the vent is normal and not a cause for concern.

zDo not leave the top cover open. Doing so could cause an injury.

zDuring printing, do not move the printer or open its covers.

zDuring printing, do not pull out a paper tray (tray 1 or tray 2). Printing will stop and the paper will jam.

zDo not touch the feed belt.

zTake care not to let paper clips and other foreign objects fall inside the printer.

zDuring printing, do not turn off the power or unplug the power cord from the wall outlet.

zDuring printing, do not subject the printer to external shock such as that caused by tapping paper on it.

zWhen not using the printer, turn off the power.

zDo not place more than 5 kg (11.1 lb.) on the printer. (The outer surface of the printer can tolerate up to 20 kg (44.1 lb.).)

zThe operational life of this printer is estimated to be 5 years based on less than 2500 (A4) prints per month and 8 hours of normal daily usage. Exceeding these totals may reduce the operational lifespan of the printer. The operational lifespan is also affected by the environment in which the printer is operated.

z"Secondary Counter" displays the number of pages printed. Sheets of A4 or smaller are counted as one page. Sheets larger than A4 are counted as multiple pages, according to their size ratio relative to A4.

Use "Secondary Counter" to estimate the number of pages that can be printed within the printer's remaining operational life.

The printer's operational life is calculated based on the number of pages that it can print on plain A4 paper in [Standard (speed priority)] mode.

zThis printer is designed to have an operational life of 5 years / 150,000 pages.

zDepending on your settings, the internal unit may fill up sooner than normal.

An "Internal unit nearly full" message appears shortly before the internal unit is full. Contact your service representative as soon as possible for a replacement internal unit (charge incurred).

zThe printing yields of print cartridges are as follows: (The yields of the print cartridges packaged with the printer are lower than the yields described below.)

zBlack: approximately 3200 A4/Letter sheets (5% chart)

zCyan: approximately 2500 A4/Letter sheets (5% chart)

zMagenta: approximately 2500 A4/Letter sheets (5% chart)

zYellow: approximately 2500 A4/Letter sheets (5% chart)

Printing yields vary depending on page content, paper type, paper size, and environmental conditions. Also, cartridges may need to be changed before the yields above have been reached due to deterioration over time. To maintain print quality, cartridges should be opened before their expiration date and used within six months of being opened.

zColor ink may be used even if you print all-black text or if you specify black and white printing. It may also be used for print head cleaning and refreshing, which are done to maintain printer performance.

zPrint cartridges and supplies comply with the manufacturer's safety specifications. To ensure safety and reliability, use genuine print cartridges and supplies.

zIf you print a large number of pages in a day, for instance, hundreds of pages, the nozzles of the print-heads may be clogged the next day. If this happens, clean the print-heads.

zThis printer performs regular automatic maintenance, after and during printing, to ensure consistent print quality. Maintenance is also performed when printing begins after a period of disuse.

Manuals for This Printer

This printer is provided with two manuals.

Quick Installation Guide

This manual describes procedures from unpacking the printer to loading paper. If you have purchased options, see P.17 "Installing the Paper Feed Unit (option)".

Setup Handbook (this manual) (PDF file - CD-ROM)

Topics such as printer installation, connecting to a computer, and basic print operations are explained.

User Guide (CD-ROM)

This is included on the provided "Drivers & Manual" CD-ROM. Topics such as advanced features, troubleshooting when printing does not start or is not performed as expected, dealing with paper jams, and information about paper are explained. We recommend that you install this manual on computers for your convenience.

zDepending on the operating system and version used, actual procedures may differ from the procedures explained in these manuals.

1.Guide to Components

Printer Body

AGK001S

1Top cover

Keep this cover closed during printing. If you cannot locate paper jams, or jammed paper cannot be removed easily, you can check the condition of paper from the top of the printer.

2Envelope selector

For envelopes, set the lever to the rear position ; for everything else, set the lever to the forward position .

3Print cartridge (yellow)

4Print cartridge (magenta)

5Print cartridge (cyan)

6Print cartridge (black)

7Right front cover

Keep this cover closed during printing. Open to install or replace print cartridges.

8Tray 1

Load paper here.

9Output tray extension

Pull out when using paper larger than A4/Letter to keep the printed paper from falling.

10Output tray

Prints are delivered to this tray.

When using paper larger than A4/Letter, pull out the output tray extension.

1. Guide to Components

Printer Rear

AGK002S

1USB slot

Connect the USB cable from the computer here.

2Duplex unit cover button

Push to open the duplex unit cover.

3Bypass tray

Insert paper by hand here.

Insert thick paper and label paper.

4Duplex unit locks

Use to lock or unlock the duplex unit when attaching or detaching it.

5Duplex unit cover

Open to remove paper jammed inside the duplex unit.

6Vent

Air is vented here to prevent the inside of the printer from getting too warm. Do not lean anything against the vent or block it in any way. If the inside of the printer gets too warm, a breakdown could occur.

7Guide board

Open to remove paper jammed inside the printer.

8Paper feed wheel

Use to wind out paper jammed around the guide board.

9Power cord

Plug the power cord into a wall outlet.

10Bypass tray guides

Slide the left and right guides in to match the size of paper being used in the bypass tray.

11Duplex unit

Turns the paper over when performing duplex printing.

Control Panel

		AGK101S

1	Cartridge replacement indicators
	z The indicators correspond to the position of the print cartridges. From left to right, the car-
	tridge replacement indicators display the status of the black (K), cyan (C), magenta (M),
	and yellow (Y) print cartridges.
2	[Power] key

zPress to turn the power on and off.

zWhen turning the power on, press the key for one second until it lights.

zAfter the power is turned on, the [Power] key will blink until the printer is ready for printing. At this point, the key will stop blinking and stay lit.

zThe [Power] key will also blink when the printer is processing data.

zWhen the power is turned off, the key will blink slowly until the printer has completely shut down at which point the key will be dark.

z means "standby".

3 [Resume] key

zPress to resume printing after dealing with an error.

zThis key lights or blinks when paper runs out or a paper jam or error occurs.

+ 35 hidden pages