The items bold italics have been corrected or added.
Model:
NAD 30S/30/40
Date:
31-May-98
No:
MA230001a
PAGE: 1/14
Subject:
From:
Classification:
The China and Taiwan version are going to be produced from June 1998. This RTB
clarifies the differences between other Ricoh versions and China/Taiwan versions.
Please refer to the attached documents for more detail.
China/Taiwan Version Information
Technical Service Department.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
S. Tomoe
T
Reissued: 31-Aug-99
Model:
NAD30/40
echnical
For both versions
3. Installation
3.1 Chinese paper sizes
3.1.1 267mm X 390mm paper
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Date:
No:
PAGE: 2/14
[B]
[A]
A231I542.WMF
1. Remove the paper tray.
2. Remove the side fences (2 screws each) and the end fence.
3. Peel off the backing of the double-sided tape that is attached to the side fence spacer
(t=7.2 mm) [A].
4. Attach the side fence spacer to the side fence as shown (3 spacers for each side
fence).
NOTE:
5. Peel off the backing of the double-sided tape that is attached to the end fence spacer
(t=31 mm) [B].
6. Attach the end fence spacer to the end fence as shown.
Both edges of the spacer should be aligned with the bottom edge of the fence.
7. Install the side fences in the 11” position in the paper tray.
8. Install the end fence in the A3 position in the paper tray.
9. Install the paper tray in the machine and enter the UP mode.
10. Select the paper size as follows
267 x 390 mm paper =
•
8
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PAGE: 3/14
3.1.2
267 mm
195 mm sideways
x
paper
[A][B]
A231I541.WMF
1. Remove the paper tray.
2. Remove the side fences (2 screws each) and the end fence.
3. Peel off the backing of the double-sided tape that is attached to the side fence spacer
(t=7.2 mm) [A].
4. Attach the side fence spacer to the side fence as shown (3 spacers for each side
fence).
NOTE:
5. Peel off the backing of the double-sided tape that is attached to the end fence spacer
(t=16 mm) [B].
6. Attach the end fence spacer to the end fence as shown.
7. Install the side fences in the 11” position in the paper tray.
8. Install the end fence in the A4S position in the paper tray.
9. Install the paper tray in the machine and enter the UP mode.
10. Select the paper size as follows
•
Both edges of the spacer should be aligned with the bottom edge of the fence.
267 x 195
mm paper =
16
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PAGE: 4/14
3.1.3
195mm
267mm
x
lengthwise paper
[A]
A231I540.WMF
1. Remove the paper tray.
2. Remove the side fences (2 screws each) and the end fence.
3. Peel off the backing of the double sided tape that is attached to the side fence spacer
(t=5.1 mm) [A].
4. Attach the side fence spacer to the side-fence as shown (2 spacers for each side
fence).
NOTE:
5. Install the side fences in the 8” position in the paper tray.
6. Install the end fence in the 10.5” position in the paper tray.
7. Install the paper tray in the machine and enter the UP mode.
8. Select the paper size as follows
•
Both edges of the spacer should be aligned with the bottom edge of the fence.
195 x 267
mm paper =
16
T
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Reissued: 31-Aug-99
4. SERVICE TABLE
4.1 Service program mode
Mode No.
Class 1
and 2
4-301APS Sensor
Class 3
Output Check
Displays the APS sensor output
signals when an original is placed on
the exposure glass.
Bit 0: Width sensor 1
Bit 1: Width sensor 2
Bit 2: Length sensor 1
Bit 3: Length sensor 2
Bit 4: Length sensor 3
See “Detailed Section Descriptions –
Original Size Detection in Platen
Mode” for more details.
ulletin
B
FunctionSettings
00000000
0: Not
detected
1: Detected
PAGE: 5/14
4-303
*
4-428*1*Standard White
APS Small Size
Original Detection
Chinese Paper
Size Detection
Level Adjustment
Flag
Selects whether or not the copier
determines that the original is
A5/HLT size when the APS sensor
does not detect the size.
If "A5 length/5.5" x 8.5" is selected,
paper sizes that cannot be detected
by the APS sensors are regarded as
A5 lengthwise or 5.5" x 8.5".
If "Not detected" is selected, "Cannot
detect original size" will be displayed.
Numbers 2 and 3 are used for
Chinese paper sizes (267 x 390 mm
and 195 x 267 mm). The meanings of
numbers 2 and 3 are the same as for
number 1 and 2.
However, if the APS sensors detect
the original, the machine assumes
Chinese paper sizes.
For example:
A4 → 195 x 267 mm
A3 → 267 x 390 mm
Displays whether or not the standard
white level adjustment has been
done.
5-501 *PM Alarm IntervalSets the PM interval, with an alarm.
5-504*1*Jam Alarm Level
(RSS function)
2*
5-505*Error Alarm Level
Jam Auto Call
(RSS function)
Japanese version only.
Do not change the value.
When the setting is "0", this function
is disabled.
For China version, this value should
be changed to 100k.
Japanese version only.
Do not change the values.
Japanese version only.
Do not change the values.
0: No
1: Yes
0 ~ 255
1k copies/step
150 k copies
0: Z
1: L
2: M
3: H
0: Off
1: On
0 ~ 255
100
copies/step
2500 copies
(30)
5000 copies
(40)
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5. PREVENTIVE MAINTENANCE SCHEDULE
5.1 PM TABLE
NOTE:
Symbol key: C: Clean, R: Replace, L: Lubricate, I: Inspect
SCANNER/OPTICS
ReflectorCCCOptics cloth
1st MirrorCCCOptics cloth
2nd MirrorCCCOptics cloth
3rd MirrorCCCOptics cloth
Scanner Guide RailsIIIDo not use alcohol.
Platen Sheet CoverCIIIReplace the platen sheet, if
Exposure GlassCCCDry cloth or alcohol
Toner Shield GlassCCCOptics cloth
APS SensorCCCDry cloth or alcohol
The amounts mentioned as the PM interval indicate the number of prints.
A230/A231/A232EM100K200K300KNOTE
necessary.
Dry cloth or alcohol
PAGE: 8/14
AROUND THE DRUM
Charge RollerCRRRClean wit h alcohol. After
cleaning, dry the roller with a
dry cloth.
Charge Roller
Cleaning Pad
Quenching LampCDry cloth
Pick-off PawlsCRRRDry cloth
SpurCCCCDry cloth or alcohol
ID SensorCCCPerform the ID sensor initial
CLEANING UNIT
Drum Cleaning BladeRRR
Cleaning Entrance
Seal
Side SealIII
DEVELOPMENT UNIT
Development Drive
Gears
Development FilterR
DeveloperIRI
Entrance SealIII
CCCCBlower brush or dry cloth.
RRRDry cloth
setting (SP3-001-2) after
cleaning (blower brush)
Replace if necessary.
IIIReplace every 5 PM (
500k)
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Reissued: 31-Aug-99
A230/A231/A232EM100K200K300KNOTE
Side SealIII
PAPER FEED
Registration RollerCCCCCl ean with water or alcohol.
Paper Feed RollerIRRR
Separation RollerIRRR
Pick-up RollerIRRR
Paper Feed Roller
(By-pass feed table)
Separation Roller (By-
pass feed table)
Pick-up Roller
(By-pass feed table)
Paper Feed GuidesCCCClean with water or alcohol.
Relay RollersCCCCClean with water or alcohol.
Bottom Plate PadCCCCClean with water or alcohol.
Bottom Plate Pad (By-
pass feed)
Registration SensorCCCBlower brush
IRRR
IRRR
IRRR
CCCCClean with water or alcohol.
Check the counter value for
each paper tray station (SP7-
204). If the value has reached
100k, replace the roller. After
replacing the roller, reset the
counter (SP7-816).
PAGE: 9/14
TRANSFER B ELT UNIT
Transfer BeltCRRRDry cloth
Transfer Belt Cleaning
Blade
Transfer Belt RollersCCCDry cloth
Entrance SealCCCDry cloth
Transfer Entrance
Guide
Used Toner TankICCCEmpty the tank.
FUSING UNIT AND PA PER EXI T
Fusing Entrance and
Exit Guide Plates
Hot RollerCRRR
Pressure RollerRRR
Fusing ThermistorIII
Cleaning RollerCCCClean with water or alcohol.
Cleaning Roller
Bushings
Pressure Roller
Strippers
Hot Roller StrippersCRCClean with water or alcohol.
Paper Exit Guide RibsCCCClean with water or alcohol.
CCCCDry cloth
RRR
CCCClean with water or alcohol.
Clean with alcohol (or suit able
solvent)
Clean if necessary (suitable
solvent)
LLLGrease Barrierta JFE 55/2
CCCClean with water or alcohol.
OTHERS
Drive BeltsIReplace if necessary
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Reissued: 31-Aug-99
EM80K160K240KNOTE
ADF
(for origina ls)
Transport BeltCRRRBelt cleaner
Feed BeltCRRRBelt cleaner
Separation RollerCRRRDry or damp cloth
SensorsCCCBlo wer brush
Drive GearsLLLGrease G501
EM100K200K300KNO TE
PAPER TRAY UNIT
Paper Feed RollersIRRR
Pick-up RollersIRRR
Separation RollersIRRR
Relay RollersCCCDry or damp cloth
Bottom Plate PadCCCCDry or damp cloth
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Check the counter value for
each paper tray station (SP7-
204). If the value has reached
100k, replace the roller. After
replacing the roller, reset the
counter (SP7-816).
PAGE: 10/14
EM100K200K300KNOTE
LCT
Paper Feed RollerIRRR
Pick-up RollerIRRR
Separation RollerIRRR
Bottom Plate PadCCCCDry or damp cloth
EM100K200K300KNOTE
1,000-SHEET/3,000-SHEET FINISHERS
RollersCClean with water or alcohol.
Brush RollerIIIIReplace if necessary.
Discharge BrushCCCCClean with a dry cloth
SensorsCBlower brush
Jogger FencesIIIIReplace if necessary.
Punch Waste HopperIIIIEmpty the hopper.
EM100K200K300KNO TE
1-BIN TRAY UNIT
RollersCDry or damp cloth
Copy TrayCDr y or damp cloth
SensorsCBlower brush
Check the counter value for
each paper tray station (SP7-
204). If the value has reached
100k, replace the roller. After
replacing the roller, reset the
counter (SP7-816).
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PAGE: 11/14
5.2 Maintenance Items for the China version
Using Chinese paper, paper dust may accumulate inside the machine during copying.
After the machine has been used for a long time, some copy quality or mechanical
problems may occur. So, do the following to maintain the machine’s quality.
1. PM interval
Every 100,000 copies
NOTE:
2. At the PM and EM period, change the PM parts and/or clean the parts in accordance
with the PM table. Especially, the following should be done.
Around the Drum
Charge RollerReplaceCleanClean with alcohol. After
Pick-off PawlsReplaceCleanClean with a dry cloth.B
SpursCleanCleanClean with a dry cloth.C
PCU Entrance
Seal
ID SensorCleanClean
Cleaning Unit
Cleaning
Entrance Seal
Paper Feed
Relay RollersCleanCleanClean wit h water or alcohol.
Registration
Roller
Bottom Plate
Pad
Fusing Unit
Hot rollerReplaceClean
At the machine installation, change the value of SP5-501 (PM alarm interval)
to 100 k.
PMEMActionProblemFig.
Dirty background
cleaning, dry the roller with
a dry cloth.
CleanCleanClean with a dry cloth
Clean with a dry cloth. After
cleaning, do SP3001-2.
CleanCleanClean with dry clothToner falls onto
CleanCleanClean with water or alcohol.G
CleanCleanClean with water or alcohol.
Clean with alcohol (or a
suitable solvent).
on front and rear
of paper
Toner falls onto
the paper.
the paper.
Paper non feed or
paper double
feed
Offset image
A
F
E
D
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[A]
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PAGE: 12/14
[C]
1. Pull out the PCU, then clean the following parts.
ID sensor [E]
•
PCU Entrance Seal [F]
•
Registration Roller [G]
•
[D]
A231P501.WMF
[E]
[F]
[G]
A231P500.WMF
2. Remove the drum, then clean the following parts.
Charge Roller [A]
•
Pick-off Pawls [B]
•
Spurs [C]
•
Cleaning Entrance Seal [D]
•
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Model:
NAD30/40
echnical
B
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Date:
Taiwan Version
1. Overall machine information
5.3 specifications
Power Consumption:
Mainframe only
115 V Machine
NAD30S/NAD30NAD40Note
Maximum
CopyingLess than 1.15 kW
Warm-upLess than 1.05 kWLess than 1.15 kW
Stand-byLess than 200 W/hLess than 220 W/h
Energy Saver Level 1Ave. 150 W/hAve. 170 W/h
Energy Saver Level 2Ave. 130 W/hAve. 150 W/h
Auto Shut OffAve. 12 W/hAve. 12 W/h
Less than 1.44 kWLess than 1.44 kW
Less than 1.32 kWLess than 1.32 kWTaiwan version
Less than 1.3 kW
Less than 1.25 kWTaiwan version
PAGE: 13/14
No:
System: Without the optional heater s, fax unit, and printer controller.
115 V machine
NAD30S/NAD30NAD40No te
Maximum
CopyingLess than 1.2 kWLess than 1.35 kW
Warm-upLess than 1.05 kWLess than 1.15 kW
Stand-byLess than 220 W/hLess than 260 W/h
Less than 1.44 kWLess than 1.44 kW
Less than 1.32 kWLess than 1.32 kWTaiwan version
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5.4 Machine configuration
VersionItemMachi ne CodeNo.
Copier (NAD30-S)A2308
Copier (NAD30)A2318
Copier (NAD40)A2328
ARDF (Option)A6802
Platen Cover (Option)A3811
Paper Tray Unit (Option)A6829
LCT (Option)A6837
By-pass Feed Unit (Option – NAD30S only)A6895
Duplex Unit (Option – NAD30S only)A6876
Interchange Unit (Option – NAD30S only)A6904
Copy
Fax
1-bin Tray (Option)A6843
Bridge Unit (Option)A68813
1000-sheet Finisher (Option)A68111
3000-sheet Finisher (Option – NAD40 only)A69710
Punch Unit (Option for 3000-sheet Finisher)A812-17 (3 holes)
For thin paper, move the entrance guide to the
For thick paper, move the entrance guide to the
- Correct For thin paper, move the entrance guide to the
For thick paper, move the entrance guide to the
4. 3.1.4 POWER REQUIRMENTSpage 3-3
- Incorrect Input voltage level: 220V ~ 240V, 50 Hz/60 Hz: More than 6A
- Correct Input voltage level: 220V ~ 240V, 50 Hz/60 Hz: More than 8A
5. 3.3.1 ACCESSORY CHECKpage 3-5
- Incorrect -
Operation Instructions – Fax Reference
12.
left
by securing it with screw holes [C].
right
(using screw holes [B]).
right
by securing it with screw holes [B].
left
(using screw holes [C]).
- Correct -
Copy Quick Guide
12.
6. 3.12 1000-SHEET FINISHER INSTALLATIONpage 3-46
Delete step 5 and modify illustration A230I704.wmf (see the attached illustration).
·
Add the following step after step 13 on page 3-47 and modify illustration
·
A230i706.wmf (see the attached illustration).
14. Attach the staple position decal [F] to the ARDF, as shown.
RICOHTechnical
Bulletin
7. 3.13 3000-SHEET FINISHER INSTALLATIONpage 3-48
Change the step from 5 to 8
·
- Incorrect -
PAGE: 3/5
5. Attach
Cut away a part of the main power switch cover [E].
6.
two
lower grounding plates …..
7. Attach the cushion [F] to the plate as shown.
8. Install the entrance guide plate [G] (2 screws).
- Correct -
5. Attach
one
lower grounding plate ……
6. Attach the cushion [E] to the plate as shown.
7. Install the entrance guide plate [F] (2 screws).
Change illustrations A230I754.wmf and A230I755.wmf.
·
8. 3.18 KEY COUNTER INSTALLATIONpage 3-62
Add step 11.
11. Change the value of SP5-401-2 to 1.
NOTE:
The key counter function is availabl e for fax and printer mod es by chang ing the
following SP modes.
SP5-401-52 (Fax mode)
SP5-401-62 (Printer mode)
9. 4.4.2 SERVICE PROGRAM MODE TABLEpage 4-10
- Incorrect -
Mode No.
Class 1
and 2
2-101
Class 3
3 *
4 *
Left
Side
Edge Erase
Margin
(Printing)
Right
Side
Edge Erase
Margin
(Printing)
Adjusts the
The specification is 2
Adjusts the
The specification is 2 + 2.5/- 1.5 mm
FunctionSetting
left
side erase margin.
±
1.5 mm
±
right
side erase margin.
0.0 ~ 9.0
0.1 mm/step
2.0 mm
0.0 ~ 9.0
0.1 mm/step
2.0 mm
RICOHTechnical
- Correct -
Mode No.
Class 1
and 2
Class 3
Bulletin
FunctionSetting
PAGE: 4/5
2-101
3 *
4 *
Right
Side
Edge Erase
Margin
(Printing)
Left
Side
Edge Erase
Margin
(Printing)
Adjusts the
The specification is 2 + 2.5/- 1.5 mm
Adjusts the
The specification is 2
right
side erase margin.
left
side erase margin.
±
1.5 mm
±
0.0 ~ 9.0
0.1 mm/step
2.0 mm
0.0 ~ 9.0
0.1 mm/step
2.0 mm
10. Laser Beam Pitch Adjustmentpage 6-18
- Incorrect -
8. Adjust the laser beam pitch position …. Appear on the printout), doing steps
and 3 (in step 1, input a value which is estimated to be correct, then steps 2 and 3,
then if necessary go back to step 1 and try another value).
9. After adjusting the laser beam pitch ….. (….for 600 dpi).
The laser beam pitch for
600 dpi should be 24 ~ 48 more than for 400 dpi.
- Correct -
8. Adjust the laser beam pitch position …. Appear on the printout), doing steps
and 4 (in step 2, input a value which is estimated to be correct, then steps 3 and 4,
then if necessary go back to step 2 and try another value).
1, 2
2, 3
,
,
9. After adjusting the laser beam pitch ….. (….for 600 dpi).
adjustment for 600 dpi, input a value for SP2-109-1 that is between 24 and 48
higher than the final result for 400 dpi.
11. Blank Marginpage 6-52
- Incorrect -
SP modeSpecification
Right edge
Left edge
SP2-101SP2-101-
4
3
- Correct -
SP modeSpecification
Right edge
Left edge
SP2-101SP2-101-
3
4
When starting the
2 +2.5/-1.5 mm
2 ± 1.5 mm
2 +2.5/-1.5 mm
2 ± 1.5 mm
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12. SC630page 7-18
The SC condition level, [D], should be added.
Bulletin
PAGE: 5/5
SC630: CSS (RSS) communication error between line adapter and CSS center
13. Illustrations
[E]
[A]
[B]
[C]
[C]
A230i704.wmfA230i706.wmf
[D]
[A]
[D]
[F]
[C]
[A]
[E]
[F]
[D]
A230i754.wmfA230i755.wmf
RICOHTechnical
Model:
NAD 30S/30/40
Bulletin
Date:
31-May-98
No:
PAGE: 1/6
3
Subject:
From:
Classification:
This bulletin contains corrections for the Fax Option Type 450 service manual.
Service Manual Corrections
Technical Service Department.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
Y. Furuya
Chapter 3
Problem
1) The installation procedure was not suitable for the Taiwan version
2) A bracket must be removed before installing the expansion box; this was not
mentioned.
3) The procedure for attaching the PTT approval label was missing.
Correction
1) The installation procedure has been modified for all versions, including Taiwan.
2) Missing steps have been added. (Items 2 and 3 above; refer to pages 2 to 5.)
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PAGE: 2/6
NOTE:
[A]
To install the fax unit, the Expansion Box Type 450 is required in addition.
The following procedure is written on the premise that the expansion box
has not been installed.
[C]
[D]
[B]
A693I500.WMF
[I][J]
[I]
[F]
A693I501.WMF
[M]
[F]
[E]
[L]
[K]
[H]
A693I519.WMF
1. Remove the rear cover [A] (4 screws) and the left side cover [B] (4 screws), as shown.
2. Cut away the covers [C] and [D] (shaded parts), as shown.
NOTE:
3. Remove the cover [E] from the expansion box, then install the FCU cover bracket [F]
(1 screw) as shown.
NOTE:
4. Remove the bracket [G], and run the cable [H] through the clamps [I], then install a
metal core [J] as shown.
NOTE:
5. Connect the harness [K] to CN355 on the expansion box, then install the expansion
box (4 screws) so that the CN350 fits in CN304 [L] on the BiCU.
NOTE:
If installing the fax hard disk option at the same time, refer to the hard
disk installation procedure before going on to the next step.
The bracket [F] is included in the fax unit.
The metal core [J] is not installed the model for Taiwan.
Use a magnetic screwdriver so as not to drop any screws inside the
machine.
A693I503.WMF
6. Attach the modular jacks [M] to the bracket [F] as indicated on the bracket.
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[N]
[P]
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PAGE: 3/6
[Q]
[O]
[U]
[S]
A693I504.WMF
A693I514.WMF
[R]
[O]
[T]
A693I505.WMF
[R]
[V]
A693I515.WMF
7. Set the locking support [N] and the edge saddle [O] as shown, then install the
NCU/Speaker assembly [P] (2 screws).
8. Connect the cable [Q] and the harness [R] as shown. The harness [R] must run
through the edge saddle [O] as shown.
9. Turn on the battery switch (SW1) on the FCU [S] then set it in the right-most slot of the
expansion box as shown. Connect the harness [R] to the FCU (CN328 and CN330),
then slide the FCU [S] all the way in (1 connector).
10. Install the brackets [T] (3 screws), [U] (2 screws) and [V] (1 screw) as shown.
NOTE:
The bracket [U] is installed only in the model for Taiwan.
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PAGE: 4/6
[X]
[Y]
[d]
[Z]
A693I507.WMF
[a]
[W]
[c]
[b]
A693I508.WMF
[e]
[g]
[i]
[W]
[f]
A693I509.WMF
11. Remove the operation panel [W], then remove parts [X], [Y],
and [Z].
12. Install part [a], then connect the harnesses [b] and [c] to the
operation panel as shown.
13. Replace the operation panel [W], then install the parts [d] and
[e], as shown.
14. Replace the left side cover (4 screws) and the rear cover (4
screws).
15. Affix the serial number label [f], the LINE/TEL label [g] and the
appropriate approval label [h] onto the rear cover. Then install
the bracket [i] (1 screw).
16. Attach the “Super G3” label [j] to the front cover.
[h]
A693I516.WMF
[j]
A693I511.WMF
RICOHTechnical
[k]
17. Wrap the phone line around the core [k] as shown, and connect it to the “LINE” jack at
the rear of the machine.
18. Plug in the machine and turn on the main power switch.
19. Press the ‘Facsimile’ key and check the facsimile LED lights.
At this time, the display reads: SC1201 - Functional problem with the fax. Data should
be initialized.
NOTE:
This is not a functional problem. The machine shows this message only
when the fax unit is first installed. If the same message appears at the
next power-on, check whether the battery switch (SW1) on the FCU
has been turned on.
Bulletin
A693I517.WMF
PAGE: 5/6
20. Press “Yes” to initialize the fax unit.
21. Set up and program the items required for fax communications as shown below. If the
user function keys (F1, F2, F3, F4, and F5) need to be programmed, attach the label.
The default settings of the user function keys are as follows:
F1: Start Manual Rx
·
F2: Tx Result Display
·
F3: TEL Mode
·
F4: Not programmed
·
F5: Not programmed
·
NOTE:
Program the serial number into the fax unit (service function 10). The serial number can be
found on the serial number label (attached to the machine in step 15).
Be sure to set the clock (date and time).
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PAGE: 6/6
Chapter 4
4.5Service RAM Addresses
Two addresses are mentioned for the Rx counter, 4801C4 - 4801C6 (H) and 480A64 480A67 (H). This is not correct. 480A64 - 480A67 (H) is the correct address range.
Chapter 5
Section 5.4.1 (Page 5-7)
Problem
SW3 on the FCU MUST BE TURNED OFF
memory card, but the manual does not explain this.
If SW3 is kept on at power-up, the fax application will not start without a 'master' flash
memory card connected.
after downloading firmware from a flash
Correction
Insert the underlined step after step 8 on page 5-7 as shown below.
8. Turn off the main power switch then disconnect the flash memory card.
9. Turn OFF (lower position) SW3 below the card slot.
10. Turn the machine back on.
RCREASIA
T
Model:
NAD 30S/30/40
echnical
B
ulletin
Date:
31-May-98
No:
PAGE: 1/3
4
Subject:
From:
Software Release Information
Technical Service Department.
Classification:
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
This RTB shows the software release information for the BICU board.
Software Version:13.1.8
Program Number:A2325113E (NA)
A2325114E (EU)
A2325115B (Asia)
Effective date:From first production of April 1998
S.Tomoe
Spec.
No.FunctionDetails
When doing initial SP settings such as
1
TD sensor initialization during
warming-up, SC542 will occur.
If entering the following SP mode
during warming-up, the beeper
sounds twice and the operation is
canceled.
Related SP mode:
SP2207
SP2801
SP2805
SP3001-2
Problems
No.TitleDetails
1
2.
3.
The machine may stall when making a
combined copy, after printing the
archive file list.
The “ Menu” key LED stays on even if
copy job is finished.
When pr essing “ +” after i nputting
400% with the Zoom key, “*
maximum” is displayed. If this
This happens when an archive file list
is printed with double sided copying,
but one side does not have any
archive files. Then, the machine
makes a combine mode copy with one
part blank.
This happens when selecting the
Original Mode in the Menu mode and
selecting the staple mode.
T
No.TitleDetails
condition continues until the auto
reset time, SC990 may occur.
When the HDD is defective and the
4
main power switch is turned on, the
machine does not go to an SC
condition but it may stall.
5.
9.
The description of SP 5803-6 has
been corrected.
Archive file malfunctionWhen an original is stored as an
6
The memory is cleared automatically,
7
three seconds just after entering
SP5801.
The description of SP2213 does not fit
8
in the display.
-17 only
The paper size determined when the
machine detects a non-standard
original size has been changed.
echnical
By-pass Paper Set Sensor
Unit Set Detection
archive file, two archive files will be
made.
The memory should be cleared as
follows.
Software Version:13.6.3
Program Number:A2325113G (NA)
A2325114G (EU)
A2325115D (Asia)
Effective date:Form first production of May, 1998
Spec.
No.Function
1When A3 or B4 paper size is selected in the rotate sort (or stack) mode, the
machine can now copy with normal sort (or stack) mode.
2Theh electrical total counter value of brand new machines has been changed
from -2000 to –5000.
3During multiple copying and with no HDD option installed, the machine can
scan an original for fax transmission.
4The copy quality for light original mode has been improved. The gamma curve
value for the original mode has been changed.
5SC900-01 will be generated when the mechanical counter is disconnected.
T
Problem
No.TitleDetails
NAD40 only:
1
To improve the copy quality (Medaka
image), the default values of the
following SP modes have been
changed.
SP2001-1: 1650V Æ 1620V
SP2005-3: 1650V Æ 1620V
2.The machine sometimes does not
reach the stand-by mode condition
after the main switches are turned on
or after clearing a jam. This is
because the machine cannot detect
the zero cross signal.
3.When changing the value of SP6105
(staple position adjustment) and
SP6113 (punch hole position
adjustment) to a negative value, then
turning the main switch off and on, the
machine does not send the SP setting
to the finisher.
4If the electrical counter value is a
negative value, the counters for the
fax option do not increment.
echnical
Countermeasure:
1. If the zero cross signal is not
detected after main power switch is
turned on, SC 547 will occur.
2. If the zero cross signal is not
detected after operation switch is
turned on, SC 542 will occur.
B
ulletin
PAGE: 3/3
NOTE:
The following software versions were released. However, soon after release, the next
version was released. So, the following software version has never been used.
Software Version:13.6.1
Program Number:A2325113F (NA)
A2325114F (EU)
A2325115C (Asia)
T
echnical
B
ulletin
RTB Correction
Reissue date:
The items in bold italics have been corrected or added.
The items with a line drawn through them have been deleted.
Model:
NAD 30S/30/40
31-Aug-98
Date:
15-Jun-98
No:
PAGE: 1/1
5
Subject:
From:
Classification:
The US government version NAD will be produced in Japan, and the standard version in
China. Accordingly, some parts used in the government version are different from the
standard version. This RTB will introduce the machine codes for the government version
and the different parts.
1. Machine Code and Model Name
Machine CodeA230-37A231- 37A232-37A230- 30A231-30A232-30
Model NameAf icio 340Aficio 350
Government Version Information
Technical Service Department
Troubleshooting
Mechanical
Paper path
Other ( )
BrandRicohGestetner/Savin
Aficio 355
Part information
Electrical
Transmit/receive
Aficio 450
Aficio 455
Prepared by:
Action required
Service manual revision
Retrofit information
G: 3235S
S: 9935D
S.Tomoe
G: 3235
G: 2035
S: 9935DP
G: 3245
G2045
S: 9945DP
2. Parts Information
The following are the unique parts for the government version.
Parts NumberDescriptionIndex No.Page
AX400077DC Motor – 3W1859
AZ230074Power Suppl y Unit – 115V1461
A2321289Lower Rear Cover1613
G0201964Mirror1623
NOTE:
The above parts, except for the mirror, are interchangeable with those parts for the
standard US version of the machine. If the above mirror is replaced with the standard
version’s mirror (P/N: AC030115), the laser beam pitch adjustment must be
performed.
T
Model:
NAD 30S/30/40 (1000-sheet Finisher)
echnical
B
ulletin
Date:
30-Jun-98
No:
PAGE: 1/2
6
Subject:
From:
Classification:
Paper rolled up on the shift tray
QAC Field Information Dept.
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Prepared by:
Action required
Service manual revision
Retrofit information
M.Mimura
SYMPTOM
When a large number of sheets, such as thirty, are stapled in the multiple copy mode, a
couple of the bottom sheets in the stapled stack may be rolled up on the shift tray.
CAUSE
If the paper facedown-curls excessively, the stapled set of paper will not slide back all the
way to the extreme right position on the shift tray. If this happens, the lower leading edge
of the next set may catch on the trailing edge of the set already on the tray, causing a
couple of the bottom sheets to roll up.
This symptom could occur with a thick stapled set when the copies have piled up high on
the tray. Heavy paper sets will generate stronger friction with the paper set underneath,
and as the copies pile up, the angle of the top copies will level off and make sliding back
more difficult.
Note
: 1. Non-staple mode copies will not exhibit this symptom because single sheets of
paper are delivered to the shift tray at a time.
2. Due to the nature of the copy job type in which this problem occurs, this symptom
would more likely occur with heavy volume users such as copy shops, rather
than with casual users.
SOLUTION
1The copy paper has a characteristic that one side creates more curl than the other
side. Therefore, instruct the customer to flip over the paper in the paper tray to reduce
the amount of paper curl.
For those customers who have a wide selection of paper brands, recommending a
paper brand which creates less curl might be more beneficial for the customer. (See
page 23 of the Copy Reference manual for related remarks.)
2This symptom may occur more with A4/11” x 8.5” sideways feed. This is because the
paper can slide up the tray further than other paper sizes. (Larger sizes of paper will
not go that far because of the friction with the lower set of copies.)
If that is the case, install the new version ROM (#A6815103E). The new version ROM
decreases the exit speed of A4/11” x 8.5” sideways paper to drop the paper close to
the right frame for easy switch back. (This happens for stapling more than 11 sheets.)
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