FAX Option Type 3245
Operating Instructions
Facsimile Reference
<Basic Features>
Getting Started
Faxing
Using Internet Fax Functions
Programming
Troubleshooting
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety
Information in the “General Settings Guide” before using the machine.
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Notes
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Two kinds of size notation are employed in this manual. With this machine refer to the metric version.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Trademarks
®
Microsoft
and Outlook® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
®
Adobe
and Acrobat® are registered trademarks of Adobe Systems Incorporated.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
NOTICE
NOTICE TO USERS (NEW ZEALAND)
A The grant of a Telepermit for any item of terminal equipment indicates only
that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by
Telecom, nor does it provide any sort of warranty. Above all, it provides no
assurance that any item will work correctly in all respects with another item
of Telepermitted equipment of a different make or model, nor does it imply
that any product is compatible with all of Telecom's network services.
B This equipment is not capable, under all operating conditions, of correct op-
eration at the higher speeds for which it is designed. Telecom will accept no
responsibility should difficulties arise in such circumstances.
C This equipment shall not be set up to make automatic calls to the Telecom
"111" Emergency Service.
D If a charge for local calls is unacceptable, the “Dial” button should NOT be
used for local calls. Only the 7-digits of the local number should be dialled
from your telephone. DO NOT dial the area code digit or the “0” prefix.
E This equipment may not provide for the effective hand-over of a call to anoth-
er device connected to the same line.
This device may be subject to ringing or bell tinkle when calls are made from
F
another device on the same line. If this occurs, the problem should not
ferred to the Telecom Faults Service.
G This equipment should not be used under any circumstances, which may
constitute a nuisance to other Telecom customers. For example, repeated attempts to make unsolicited sales offers to the same number or group of numbers, such as when a block of numbers terminate on the same PABX.
The call log incorporated in this equipment does not record all answered
H
calls. The call log, therefore may not agree with the Telecom account which
may include calls not shown on the log.
I Not all telephones will respond to incoming ring when connected to the ex-
tension socket.
be re-
i
Manuals for This Machine
The following manuals describe the operational procedures of this machine. For
particular functions, see the relevant parts of the manual.
Note
❒ Manuals provided are specific to machine type.
❒ Adobe Acrobat Reader/Adobe Reader is necessary to view the manuals as a
PDF file.
❒ Two CD-ROMs are provided:
• CD-ROM 1“Operating Instructions”
• CD-ROM 2“Scanner Driver and Document Management Utility”
❖❖❖❖ General Settings Guide
Provides an overview of the machine and describes System Settings (such as
Tray Paper Settings), Document Server functions, and troubleshooting.
Refer to this manual for Address Book procedures such as registering fax
numbers, e-mail addresses, and user codes.
❖❖❖❖ Security Reference
This manual is for administrators of this machine. It describes security functions that the administrators can use to protect data from being tampered, or
prevent the machine from unauthorized use. Also refer to this manual for the
procedures for registering administrators, as well as setting user and administrator authentication.
❖❖❖❖ Network Guide (PDF file - CD-ROM1)
Provides information about configuring and operating the printer in a network environment or using software.
This manual covers all models, and therefore contains functions and settings
that may not be available for your model.
Images, illustrations, functions, and supported operating systems may differ
from those of your model.
❖❖❖❖ Copy Reference
Describes operations, functions, and troubleshooting for the machine’s copier
function.
❖❖❖❖ Facsimile Reference <Basic Features>(this manual)
Describes operations, functions, and troubleshooting for the machine’s facsimile function.
❖❖❖❖ Facsimile Reference<Advanced Features>
Describes advanced facsimile functions such as line settings and procedures
for registering IDs.
❖❖❖❖ Printer Reference
Describes system settings, operations, functions, and trouble shooting for the
machine’s printer function.
ii
❖❖❖❖ Scanner Reference (PDF file - CD-ROM1)
Describes operations, functions, and troubleshooting for the machine’s scanner function.
❖❖❖❖ Manuals for DeskTopBinder Lite
DeskTopBinder Lite is a utility included on the CD-ROM labeled “Scanner
Driver and Document Management Utility”.
• DeskTopBinder Lite Setup Guide (PDF file - CD-ROM2)
Describes installation of, and the operating environment for DeskTopBinder Lite in detail. This guide can be displayed from the [Setup] dialog
box when DeskTopBinder Lite is installed.
• DeskTopBinder Introduction Guide (PDF file - CD-ROM2)
Describes operations of DeskTopBinder Lite and provides an overview of
its functions. This guide is added to the [Start] menu when DeskTopBinder
Lite is installed.
• Auto Document Link Guide (PDF file - CD-ROM2)
Describes operations and functions of Auto Document Link installed with
DeskTopBinder Lite. This guide is added to the [Start] menu when DeskTopBinder Lite is installed.
❖❖❖❖ Other manuals
• PostScript 3 Supplement (PDF file - CD-ROM1)
• Unix Supplement (Available from an authorized dealer, or as a PDF file on
our Web site.)
Note
❒ The following software products are referred to using a general names:
• DeskTopBinder Lite and DeskTopBinder Professional → DeskTopBinder
• ScanRouter V2 Lite and ScanRouter EX Professional (optional) → the Scan-
Router delivery software
• SmartDeviceMonitor for Admin and SmartDeviceMonitor for Client →
SmartDeviceMonitor for Admin/Client
iii
TABLE OF CONTENTS
NOTICE ....................................................................................................................i
Manuals for This Machine.....................................................................................ii
How to Read This Manual .....................................................................................1
Symbols .....................................................................................................................1
1. Getting Started
Control Panel..........................................................................................................3
Reading the Display...................................................................................................5
Reading the display panel and using keys..............................................................6
User Authentication....................................................................................................8
User Code Authentication (using the Control Panel)...............................................8
User Code Authentication (Using a Printer Driver)..................................................8
Login (Using the Control Panel) ..............................................................................8
Log Off (Using the Control Panel) ...........................................................................9
Login (Using a Printer Driver)..................................................................................9
Login (Using Web Browser).....................................................................................9
Log Off (Using Web Browser)..................................................................................9
2. Faxing
Placing Originals..................................................................................................11
Setting a Scan Area .................................................................................................13
Transmission Modes...........................................................................................16
Switching between Memory Transmission and Immediate Transmission................16
Memory Transmission.........................................................................................17
Canceling a Memory Transmission....................................................................21
Before the Original Is Scanned ................................................................................21
While the Original Is Being Scanned........................................................................21
While the Original Is Being Transmitted...................................................................21
Before the Transmission Is Started..........................................................................22
Immediate Transmission.....................................................................................24
Canceling an Immediate Transmission .............................................................26
Before You Have Pressed the {Start} Key...............................................................26
After You Have Pressed the {Start} Key ..................................................................26
Confirming Transmission ...................................................................................27
Confirming on Display ..............................................................................................27
Confirming by Report ...............................................................................................27
Memory Transmission ...........................................................................................27
Immediate Transmission .......................................................................................27
Confirming by E-mail................................................................................................27
Scan Settings .......................................................................................................28
Resolution ................................................................................................................28
Original Type............................................................................................................29
Image Density (Contrast) .........................................................................................30
Mixing Scan Settings for a Multiple Page Original ...................................................31
When placing originals on the exposure glass ......................................................31
When placing originals in the optional Auto Document Feeder.............................32
iv
Specifying a Destination .....................................................................................33
Entering a Fax Number............................................................................................33
Pause ....................................................................................................................33
Tone ......................................................................................................................34
Entering an E-mail Address .....................................................................................34
Entering an IP-Fax Destination ................................................................................35
Registering Entered Destinations to the Address Book ...........................................37
Using Destination Lists.............................................................................................38
Searching for a Destination ................................................................................41
Search by Destination Name ...................................................................................41
Search by Fax Number ............................................................................................42
Search by E-mail Address........................................................................................43
Search by IP-Fax Destination ..................................................................................44
Search by LDAP Server...........................................................................................45
Specifying a Registration Number............................................................................47
Reception..............................................................................................................48
Switching the Reception Mode.................................................................................48
Receiving a Fax in Manual Reception Mode............................................................49
3. Using Internet Fax Functions
Internet Fax Functions (by E-Mail) .....................................................................51
Internet Fax Precautions..........................................................................................52
Functions Not Supported by E-mail Transmission...................................................52
Functions Not Supported by E-mail Reception ........................................................53
T.37 Full Mode .........................................................................................................53
Sending Internet Fax Documents.......................................................................55
Confirming Reception...............................................................................................60
Canceling a Transmission of an Internet Fax ...................................................62
Before the Original Is Scanned ................................................................................62
While the Original Is Being Scanned In....................................................................62
After the Original Has Been Scanned In ..................................................................63
Receiving Internet Fax.........................................................................................64
Auto E-mail Reception .............................................................................................64
Manual E-mail Reception.........................................................................................64
Received Images .....................................................................................................66
IP-Fax Function....................................................................................................67
Notes on Using IP-Fax.............................................................................................69
Functions not Available for IP-Fax Transmission.....................................................69
Sending by IP-Fax................................................................................................70
4. Programming
Initial Settings and Adjustments........................................................................73
Programming............................................................................................................74
Editing ......................................................................................................................75
Deleting ....................................................................................................................77
Programming Fax Destinations and Folder Destinations in the Address Book
...78
v
5. Troubleshooting
Adjusting the Volume..........................................................................................79
When the {{{{Facsimile}}}} Key Is Lit in Red................................................................81
When Toner Runs Out .........................................................................................82
Error Messages and Their Meanings .................................................................83
Solving Problems.................................................................................................89
When Things Don't Go as Expected ..................................................................92
INDEX......................................................................................................... 93
vi
How to Read This Manual
R
R
Symbols
In this manual, the following symbols are used:
WARNING:
This symbol indicates a potentially hazardous situation that might result in
death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are included in “Safety Information”, General Settings Guide.
CAUTION:
This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury
when you misuse the machine without following the instructions under this
symbol. Be sure to read the instructions, all of which are included in “Safety Information”, General Settings Guide.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates information or preparations required prior to operating.
Note
This symbol indicates precautions for operation, or actions to take after abnormal operation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions under which a particular function cannot be used.
Reference
This symbol indicates a reference.
[]
Keys that appear on the machine's display panel.
[]
Keys and buttons that appear on the computer's display.
{}
Keys built into the machine's control panel.
1
2
1. Getting Started
Control Panel
The actual machine control panel may differ from this illustration depending on
installed optional units. This illustration has all options installed.
AAG018S
1.
{{{{User Tools/Counter}}}} key
User Tools:
Press to enter User Tools mode. These
tools allow you to customize default settings. See p.141 “Facsimile Features”,
Facsimile Reference <Advanced Features> .
Counter:
Displays and prints the total number of
copied or printed pages.
2.
Communicating indicator
Lights during transmission or reception.
3.
Receive File indicator
Lights when a message other than a Confidential Reception or Memory Lock file
is received. See p.85 “Substitute Reception”, Facsimile Reference <Advanced Fea-
tures> .
When Reception File Setting is set to
Store, also lights when a message is received. See p.193 “Storing or Printing Received Documents”, Facsimile Reference
<Advanced Features> .
4.
Confidential file indicator
Lights when a message is received into
memory with Confidential Reception or
Personal Box. See p.41 “Printing Personal
Box Messages”, Facsimile Reference <Ad-
vanced Features> .
Blinks when a Memory Lock file is received into memory. See p.38 “Printing a
File Received with Memory Lock”, Fac-
simile Reference <Advanced Features> .
5.
Indicators
Shows errors and machine status.
L: Service Call indicator
x: Misfeed indicator
M: Open Cover indicator
d: Add Staple indicator
D: Add Toner indicator
B: Paper run-out indicator
See “ Control Panel”, General Settings
Guide.
3
Getting Started
6.
Display Panel
This guides you through tasks and displays the machine status. Messages appear here. p.5 “Reading the Display”
7. {
{Check Modes}}}} key
1
{{
Press before pressing the {{{{Start}}}} key to
check the settings selected for the fax
about to be sent. See p.20 “Checking the
transmission settings”
8.
{{{{Program}}}} key
Enables you to program frequently used
settings and recall previously programmed settings. See p.129 “ Pro-
grams”, Facsimile Reference <Advanced
Features> .
9.
{{{{Clear Modes}}}} key
Press to cancel the current settings.
10.
On indicator
This indicator lights when the operation
switch is turned on.
Important
❒ Do not turn off the main power
switch while the On indicator stays
lighted or is blinking. Neglecting
this may damage the hard disk.
Note
❒ If the main power switch is on even
when the On indicator is off, the machine will receive a fax message.
11.
Main Power indicator
This indicator lights when the main power switch is turned on. See “Turning On
the Power”, General Settings Guide.
12.
Operation switch
Press to turn the power on (the On indicator lights). To turn the power off, press
this switch again (the On indicator goes
off). See p.198 “Turning Off the Main
Power / When a Power Failure Occurs”,
Facsimile Reference <Advanced Features> .
Note
❒ The Operation switch does not func-
tion when the [User Tools/Counter/In-
quiry] display is shown.
13.
Function status indicators
•
When lit green, the corresponding function
is active.
• When lit red, the corresponding function is interrupted. Press the respective key and then follow the
instructions that appear on the screen.
14.
Data In indicator
Blinks when transmission, printing, storing to Document Server are performed
with using the LAN-Fax Driver.
15.
Function keys
Press the {{{{Copy}}}}, {{{{Document Server}}}}, {{{{Facsimile}}}}, {{{{Printer}}}}, or {{{{Scanner}}}} key to acti-
vate the respective function. The display
content changes accordingly.
The indicator for the selected function
lights up.
16.
{{{{Start Manual RX}}}} key
Press when Manual Reception is set. See
p.49 “Receiving a Fax in Manual Reception Mode”.
17.
{{{{On Hook Dial}}}} key
Press when you want to dial while hearing tone from the internal speaker. See
p.56 “On Hook Dial”, Facsimile Reference
<Advanced Features> .
18.
{{{{Pause/Redial}}}} key
Pause:
Inserts a pause when you are dialing or
storing a fax number. A pause cannot be
inserted as the first digit. See p.33
“Pause”.
Redial:
Press to redial one of the last ten num-
bers. See p.47 “Redial”, Facsimile Refer-
ence <Advanced Features> .
19.
{{{{Tone}}}} key
Press to send tonal signals down a pulse
dialing line. See p.34 “Tone”.
20.
Number keys
Use to dial fax numbers, or enter the
number of copies.
21. {
{#}}}} key (Enter key)
{{
Registers entered contents or settings.
4
Control Panel
22.
{{{{Clear/Stop}}}} key
Clear:
Cancels entered numbers or characters.
Stop:
Interrupts the current operation (trans-
mission, scanning, copying, or printing).
23.
{{{{Start}}}} key
Press to start faxing, or printing reports,
or lists.
Reading the Display
The display guides you through operations, shows messages, you machine status, and destinations registered in the destination lists. See “Fax Destination”,
General Settings Guide.
If you press the {{{{Facsimile}}}} or {{{{Clear Mode}}}} key during operation, this machine
enters fax standby mode.
Each function name displayed acts as a selection key, which you can touch to select or specify the function.
When a function is selected or specified, the function name is highlighted like
this . When a function cannot be selected or specified, the function
name is grayed out like this .
Note
❒ This machine automatically returns to standby mode if you do not use the
machine for a certain period of time. You can select the period using the Facsimile Auto Reset Timer. See “Timer Settings”, General Settings Guide.
❒ You can have the machine return to default mode after each transmission us-
ing [Scan End Reset] under Gen. Settings/ Adjust. See p.144 “General Settings/Adjustment”, Facsimile Reference <Advanced Features> .
1
5
Getting Started
Reading the display panel and using keys
Display contents will differ depending on installed optional units.
1
❖❖❖❖ Initial Display
1.
Allows you to select scanning
conditions and sizes.
2.
Displays the date and time, the
name and facsimile number of a destination when transmitting, and the
ADJ006S
3.
Press this button to enter or add
fax number, e-mail address, or IPFax number.
• Internet Fax setting “ON”:
• IP-Fax, H.323, SIP setting “ON”:
size of the original.
When user authentication is set, a
login user name appears.
• Internet Fax setting “ON”and IPFax, H.323, SIP setting “ON”:
Note
❒ You can change Internet Fax set-
ting under E-mail Settings in Fax
Features. See p.148 “E-mail Settings”, Facsimile Reference <Ad-
vanced Features> .
❒ You can change IP-Fax Settings un-
der IP-Fax Setting in Fax Features.
See p.150 “IP-Fax Settings”, Facsim-
ile Reference <Advanced Features> .
6
Control Panel
4.
Displays messages and the ma-
chine status.
5.
Displays the entered number of a
destination. When adding destinations using the number keys, press
[
].
Add
6.
Press to display various information about transmission.
7.
Switches transmission mode between Memory Transmission and
Immediate Transmission. See p.16
“Switching between Memory Transmission and Immediate Transmission”
8.
Displays Quick Operation keys
set for frequently used functions. [TX
File Status] and [RX File Status] are pre-
set. See p.144 “General Settings/Adjustment”,
<Advanced Features>
Facsimile Reference
.
9.
Displays various sending functions. See p.16 “Transmission
Modes”, p.61,
<Advanced Features> , p.134 “Storing a Document”,
ence <Advanced Features> .
10.
Title word keys appear. Allows
you to switch from one page (display) to another on the destination
list. See p.39 “Switching the titles of
destination lists”.
11.
Allows you to search for a destination by destination name, fax
number, e-mail address or registration number.
12.
Appears on Quick Dial keys
programmed as a transfer station.
13.
Appears on Quick Dial keys
programmed with a group of destinations. See “Registering Names to a
Group”, General Settings Guide.
Facsimile Reference
Facsimile Refer-
❖❖❖❖ To return to standby mode, do one of the following:
• If you have placed the original in the optional Auto Document Feeder
(ADF) and have not pressed the {{{{Start}}}} key, remove the original.
• If you have not placed an original, press the {{{{Clear Modes}}}} key.
• If you are in User Tools mode, press the {{{{User Tools/Counter}}}} key.
1
7
Getting Started
User Authentication
When user authentication (User Code
1
Authentication, Basic Authentication,
Windows Authentication, or LDAP
Authentication) is set, the authentication screen is displayed. Unless a valid user name and password are
entered, operations are not possible
with the machine. Log on to operate
the machine, and log off when you
are finished operations. Be sure to log
off to prevent unauthorized users
from using the machine.
Note
❒ Consult the User Administrator
about your login user name, password, and user code. For details
about the various types of user authentication, consult the appropriate administrators.
❒ For user code authentication, enter
a number that is registered in the
Address Book as a login user name
as the user code.
User Code Authentication (using the
Control Panel)
When user authentication is set, the
following screen appears.
User Code Authentication (Using a
Printer Driver)
When user authentication is set, specify the user code in the printer properties of a printer driver. For details,
see the printer driver Help.
Login (Using the Control Panel)
Follow the procedure below to log in
when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
Press [Enter] for [Login User Name].
AAAA
Enter a login user name, and then
BBBB
press [OK].
Press [Enter] for [Login Password].
CCCC
Enter a login password, and then
DDDD
press [OK].
Press [Login].
EEEE
When the user is authenticated, the
screen for the function you are using appears.
Enter a user code (eight digit), and
then press [#].
8
Control Panel
Log Off (Using the Control Panel)
Follow the procedure below to log off
when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
Press {{{{User Tools/Counter}}}}.
AAAA
Press [
BBBB
Press [Yes].
CCCC
Press {{{{User Tools/Counter}}}}.
DDDD
Login (Using a Printer Driver)
When Basic Authentication, Windows Authentication, or LDAP Authentication is set, make encryption
settings in the printer properties of a
printer driver, and then specify a
login user name and password. For
details, see the printer driver Help.
Logout
].
Note
❒ For user code authentication,
enter a user code in [User Name],
and then click [OK].
❒ The procedure may differ de-
pending on the Web browser
used.
Log Off (Using Web Browser)
Click [Logout] to log off.
1
Note
❒ When logged on using a printer
driver, logging off is not required.
Login (Using Web Browser)
Follow the procedure below to log on
when user authentication is set.
Click [
AAAA
Enter a login user name and pass-
BBBB
word, and then click [OK].
Login
].
9
Getting Started
1
10
Placing Originals
2. Faxing
Some types of originals are unsuitable for the Auto Document Feeder
(ADF), so they must be placed on the
exposure glass or the ADF as shown
in the illustrations.
For details about original types and
how to set original sizes, see Copy Ref-
erence. You cannot use [Special Original
] under Copy Function. See “Placing
Originals”, Copy Reference.
Note that original sizes that can be automatically detected differ slightly to
those sizes listed in “Sizes Detectable
by Auto Paper Select”, Copy Reference.
See p.209 “Original sizes difficult to
detect”, Facsimile Reference <Advanced
Features> .
How to place A4, B4 JIS (Japanese
❖❖❖❖
Industrial Standard), A3, 8
1
8
/2"××××14", and 11"××××17" size originals
1
/2"××××11",
How to place A5 and B5 JIS size
❖❖❖❖
originals
Note
When you place originals as shown
❒
in the above illustrations, the fax
header will be printed on received
faxes at the destination as follows:
• *1 On the top of the fax
• *2 On the left side of the fax
Reference
p.73 “Initial Settings and Adjustments”
Limitation
❒ If you place A5 size documents on
the exposure glass, they will not be
detected. A5 size documents
placed in the ADF are sent. See
p.209 “Original sizes difficult to
detect”, Facsimile Reference <Ad-
vanced Features> .
11
Faxing
Note
❒ When you scan originals using the
Auto Document Feeder (ADF), set
originals in a stack.
❒ When sending a fax, the image that
is output at the other end depends
on the size and orientation of pa-
2
per used in the receiver's terminal.
If the receiver does not use paper
of the same size and orientation as
that of the original, the fax image
may be reduced in size, trimmed at
both edges, or divided across two
or more sheets. When sending an
important original, ask the receiver about the size and orientation of
the paper used in their terminal.
❒ When sending an original of irreg-
ular (i.e. custom) size or part of a
large original, you can specify the
scan area precisely. See p.13 “Set-
ting a Scan Area”.
Custom size documents are scanned
❒
as regular size documents, so the
receiver may find extra blank margins or edges of images missing. If
you specify a scan area, only that
area will be scanned regardless of
actual document size.
❒ To send an original longer than
420mm (17"), specify the area to be
scanned under “Scan Size” and select Long Document mode with
the User Parameters before scanning the original using the ADF. If
a jam occurs, the document might
be damaged because scanning will
not stop in this mode. See p.13
“Setting a Scan Area”. See p.166
“User Parameters”, Facsimile Refer-
ence <Advanced Features> (switch
14, bit 1).
❒ Documents longer than 800mm
(32") must be sent by memory
transmission (immediate transmission may not be possible).
❒ If an original jam, press the
{{{{Clear/Stop}}}} key, and then carefully
remove the original.
❒ Make sure that all ink, correcting
fluid etc., has completely dried before placing your original. If it is
still wet, the exposure glass will be
marked and those marks will appear on the received image.
❒ If you place an A4 size original in
the portrait orientation, the machine rotates the image by 90 degrees before sending. See p.78
“Transmission with Image Rotation”, Facsimile Reference <Ad-
vanced Features> .
❒ You can send the first page from
the exposure glass then the remaining pages from the ADF. You
cannot change from the ADF to the
exposure glass. When transmitting
from memory, see p.19 “Sending
originals using the exposure
glass”. When sending immediately, see p.25 “Sending originals using the exposure glass”.
❒ When using the Internet Fax func-
tion, documents are sent at A4
width. Documents larger than A4
are reduced to A4 width. If the receiver's terminal is compliant with
the T.37 full mode, documents are
sent at the width specified in the
Address Book. See p.53 “T.37 Full
Mode”.
❒ When setting bound originals
(books, magazines, etc.), you can
select to have either the left page or
right page sent first with the User
Parameters. See p.61 “Book Fax”,
Facsimile Reference <Advanced Features> . See p.166 “User Parame-
ters”, Facsimile Reference <Advanced
Features> (switch 06, bit 6).
12
Placing Originals
Reference
For how to place two-sided documents, see p.62 “Two-Sided
Transmission (Double-Sided
Transmission)”, Facsimile Reference
<Advanced Features> .
For acceptable types of originals,
see p.207 “Acceptable Types of
Originals”, Facsimile Reference <Ad-
vanced Features> .
Setting a Scan Area
Normally, a placed document is
scanned according to the automatically detected size. If a scan area is
specified, the document is scanned
accordingly. Thus, documents can be
sent without extra space or blank
margins. See p.209 “Original sizes
difficult to detect”, Facsimile Reference
<Advanced Features> .
❖❖❖❖ Auto Detect
Detects the size of the first page
and scans all pages using that size.
If you want to scan originals of different sizes, use the Mixed Original Sizes function.
Note
❒ If the machine cannot detect the
original size, a confirmation
message appears. Replace the
original.
❖❖❖❖ Regular
The placed document is scanned
according to specified size regardless of actual size.
The sizes that can be specified are
A4KL, B4 JISL , A3L,
1
/2"×11"KL, 81/2"×14"L, and
8
11"×17"L.
❖❖❖❖ Area
Enter the area to be scanned. Only
the area in the specified size is
scanned regardless of the actual
size of a placed document. See
p.160 “Programming, Changing
and Deleting a Scan Size”, Facsimi-
le Reference <Advanced Features> .
❖❖❖❖ Mixed Original Sizes
Select this to individually scan the
size of originals loaded in the ADF.
For example, when A4 and B4 JIS
size originals are sent together,
usually all are sent using the size of
the first original. By selecting
Mixed Original Sizes, the machine
scans and sends each document according to its size.
Note
❒ To cancel the selected scan area,
select [Auto Detect]. See p.15
“Specifying Auto Detect”.
❒ When using the Mixed Original
Sizes, the machine sends the
originals by memory transmission.
❒ When using the Mixed Original
Sizes, rotation transmission is
disabled. See p.78 “Transmis-
sion with Image Rotation”, Fac-
simile Reference <Advanced
Features> .
Place the originals, and then se-
AAAA
lect any scan settings you require.
Note
When placing different size orig-
❒
into the ADF, adjust the
inals
document guide to the largest
original.
❒ Small-size originals may be sent
at a slight slant since they do not
match the document guide.
2
13
Faxing
Press [Scan Area].
BBBB
C Press [OK].
2
Select the scan area.
CCCC
Specifying standard sizes
A Press [
B Press the size of the originals
to be sent, and then press [OK].
Regular
].
The selected size is shown
above the highlighted [Scan Ar-
ea].
Specifying programmed sizes
A Press [Area 1] or [Area 2].
B Press [OK].
14
Note
❒
81/2"×11" indicates LT. 81/2"×14"
indicates LG. 11"× 17" indicates DLT.
“Area 1” or “Area 2” is shown
above the highlighted [Scan Ar-
ea].
Placing Originals
Specifying Mixed Original Sizes
A Press [Mixed Original Sizes].
B Press [OK].
“Mixed Original Sizes” is
shown above the highlighted
[Scan Area].
Specifying Auto Detect
B Press [OK].
“Auto Detect” is shown above
[Scan Area].
Specify a destination and press
DDDD
the {{{{Start}}}} key.
2
A Make sure that [Auto Detect] is
selected.
If it is not, press [Auto Detect].
15
Faxing
Transmission Modes
There are two types of transmission:
• Memory Transmission
• Immediate Transmission
2
❖❖❖❖ Memory Transmission
Transmission starts automatically
after the original has been stored in
memory. It is a convenient method
for when you are in a hurry and
want to take the document away
with you. You can also send the
same original to several destinations. See p.20 “Broadcasting Sequence”.
❖❖❖❖ Immediate Transmission
Immediately dials the destination
number, and while reading the
original, sends it. It is very convenient when you want to send an
original quickly or when you want
to check the destination you are
sending to. When using this type
of transmission, the original is not
stored in memory. You can only
specify one address.
Switching between Memory
Transmission and Immediate
Transmission
Check the display to see which mode
is currently active. You can change
transmission mode by pressing
[
Immed. TX
Note
❒ You can set the machine enter to
Memory Transmission mode or
Immediate Transmission mode after the power is turned on or the
{{{{Clear Modes}}}} key is pressed. See
p.144 “General Settings/Adjustment”, Facsimile Reference <Ad-
vanced Features> .
] or [
Memory TX
].
16
Memory Transmission
Memory Transmission
Memory transmission mode has
standard fax, Internet Fax and IP-Fax.
Important
❒ If there is a power failure (the main
power switch is off) or the machine
is unplugged out for more than
one hour, all the documents stored
in memory are deleted. As soon as
the main power switch is turned,
the Power Failure Report is printed to help you identify deleted
files. If you turn only the operation
switch off, documents are not deleted. See p.198 “Turning Off the
Main Power / When a Power Failure Occurs”, Facsimile Reference
<Advanced Features> .
❒ We recommend you call the re-
ceiver and confirm with them
when sending important messages.
Limitation
❒ If memory is full (0% appears on
the display), Memory Transmission is disabled. Use Immediate
Transmission instead.
Note
❒ Maximum number of destinations
per Memory Transmission: 500.
❒ Combined total number of desti-
nations of standby messages
stored in memory: 500.
❒ After the total number of pro-
grammed destination numbers exceeds 500, you can perform only
Immediate Transmission.
❒ The number of documents you can
store is 400.
❒ The number of pages you can store
in memory depends on the original images and the scan settings.
You can store up to 320 standard
pages (ITU-T #4 chart, Resolution:
Standard, Original Type: Text).
You can store up to 2,240 standard
pages, with the optional expansion
memory installed.
❒ When E-mail TX Results is pro-
grammed in a Quick Operation
key, you can select whether Communication Result Report e-mail is
sent to specified e-mail addresses.
The destination for notification is
selected from Internet Fax destinations in the destination list. See
p.80 “Communication Result Report (Memory Transmission)”,
Facsimile Reference <Advanced Features> and p.144 “General Set-
tings/Adjustment”, Facsimile
Reference <Advanced Features> .
Allows you to specify a fax number,
❒
e-mail address and IP-Fax number
simultaneously.
❒ When you add a destination for in-
correct operation prevention, you
can select to surely press [Add]
with User Parameters. See p.166
“User Parameters”, Facsimile Refer-
ence <Advanced Features> (switch
17, bit 2).
Reference
p.55 “Sending Internet Fax Documents”
p.70 “Sending by IP-Fax”
2
17
Faxing
Make sure that Memory TX is se-
AAAA
lected.
2
Place the original.
BBBB
Note
❒ The original can be placed ei-
ther in the ADF or on the exposure glass, until the {{{{Start}}}} key
is pressed.
Reference
p.11 “Placing Originals”
Make the settings you require.
CCCC
Note
❒ If you make a mistake, press the
{{{{Clear/Stop}}}} key, and then enter
the correct number.
Reference
p.33 “Entering a Fax Number”
p.34 “Entering an E-mail Address”
p.35 “Entering an IP-Fax Destination”
p.38 “Using Destination Lists”
p.47 “Chain Dial”, Facsimile Ref-
erence <Advanced Features>
p.47 “Redial”, Facsimile Reference <Advanced Features>
When sending the same original
EEEE
to several destinations (broadcasting), press [Add] to specify the
destinations.
18
Reference
p.28 “Scan Settings”
p.29 “Original Type”
p.30 “ Image Density (Contrast)”
Specify a destination.
DDDD
Note
❒ You do not have to press [Add]
when adding a destination using the destination list.
❒ If you do not want to do a
broadcast transmission, proceed to step
.
G
Specify a destination.
FFFF
Note
❒ Pressing switches the des-
tination list between fax
number, e-mail address, and IPFax number.
❒ If you want to specify another
destination, repeat steps
.
F
Press the {{{{Start}}}} key.
GGGG
Note
❒ Do not lift the ADF during scan-
ning.
After scanning, the standby display appears.
E
and
Memory Transmission
----Sending originals using the
exposure glass
A Make sure that Memory TX is se-
lected.
B Place the first page of your original
face down on the exposure glass.
C Dial a destination.
D Make the scan settings you re-
quire.
E Press the {
The machine starts scanning.
F Place the next original on the expo-
sure glass within 60 seconds after
the machine has finished scanning
the first original.
Repeat steps D to F for all origi-
G
nals.
H Place the last original, and then
press [####].
{Start}}}} key.
{{
2
19
Faxing
----Checking the transmission
settings
You can check the transmission settings (e.g. destination and transmission mode) on the display.
2
A Press the {
{Check Modes}}}} key.
{{
----Broadcasting Sequence
If you dial several destinations for the
same message (broadcasting), the
messages are sent in the order in
which they were dialed. If the fax
message could not be transmitted, the
machine redials that destination after
the last destination specified for
broadcasting. For example, if you
ZLBS040N
The following display appears.
specify four destinations, A through
D, for broadcasting, and if the lines to
destinations A and C are busy, the
machine dials the destinations in the
following order: A, B, C, D, A, and C.
See p.78 “Simultaneous Broadcast”,
Facsimile Reference <Advanced Features>
Note
❒ Pressing switches the des-
tination list between fax
number, e-mail address, and IPFax number.
B After checking the settings on the
display, press the {{{{Check Modes}}}}
----Checking the transmission
progress
To check the transmission progress,
print the TX file list. See p.25 “Print-
ing a List of Files in Memory (Print TX
File List)”, Facsimile Reference <Ad-
vanced Features> .
key.
The display before the {{{{Check
Modes}}}} key was pressed appears.
20
Canceling a Memory Transmission
Canceling a Memory Transmission
You can also cancel the mode using
the same procedure in the following
cases:
• Fax Destination, Internet Fax Destination, and IP-Fax Destination
are specified simultaneously.
• Only either Internet Fax Destination or IP-Fax Destination is specified.
Before the Original Is Scanned
Use this procedure to cancel a transmission before pressing the {{{{Start}}}}
key.
Press the {{{{Clear Modes}}}} key.
AAAA
While the Original Is Being
Scanned
Use this procedure to cancel a transmission after pressing the {{{{Start}}}} key.
Press the {{{{Clear/Stop}}}} key.
AAAA
The machine stops scanning.
2
ZLBS050N
Note
❒ When documents are placed in
the ADF, you can cancel transmission simply by removing
them.
Note
❒ You can also cancel scanning by
pressing [Stop Scanning].
❒ Scanning may be completed
while you are performing the
cancel operation.
While the Original Is Being
Transmitted
Note
❒ If the transmission finishes while
you are carrying out this procedure, it will not be canceled.
❒ If you cancel a message while it is
being sent, the transmission is halted as soon as you finish the cancellation procedure. However, some
pages of your message may have
already been sent and received at
the other end.
21
Faxing
Press the {{{{Clear/Stop}}}} key.
AAAA
Note
❒ To cancel another file, repeat
steps
and C.
B
❒ To cancel stopping transmis-
sion, press [Save].
Press [Exit].
DDDD
2
Note
❒ You can also cancel a Memory
Transmission by pressing
[Change / Stop TX File].
Select the file you want to cancel.
BBBB
The standby display appears.
Before the Transmission Is
Started
Use this procedure to cancel a transmission after the original has been
scanned.
Press [Change / Stop TX File].
AAAA
22
Note
❒ If the desired file is not shown,
press [UUUU Prev.] or [TTTT Next] to find
it.
❒ There are cases when a destina-
tion may not be selected as the
destination appears as “*”, depending on the security settings.
Press [Stop Transmission].
CCCC
The list of stored files being transmitted or waiting for transmission
appears.
Select the file you want to cancel.
BBBB
Note
❒ If the desired file is not shown,
press [UUUU Prev.] or [TTTT Next] to find
it.
❒ There are cases when a destina-
tion may not be selected as the
destination appears as “*”, depending on the security settings.
Press [Stop Transmission].
CCCC
Canceling a Memory Transmission
2
Note
❒ To cancel another file, repeat
steps
and C.
B
❒ To cancel stopping transmis-
sion, press [Save].
Press [Exit].
DDDD
The standby display appears.
23
Faxing
Immediate Transmission
Limitation
❒ Internet Fax is executed in only
Memory Transmission that starts
transmission automatically after
2
storing documents in memory. If
you specify Immediate Transmission in Internet Fax, the mode is
switched to Memory Transmission
while an e-mail address is being
entered.
Note
❒ Documents are not stored in mem-
ory.
❒ You cannot send the same docu-
ment to multiple destinations
(broadcasting). Memory Transmission allows this function.
❒ When E-mail TX Results is pro-
grammed in a Quick Operation
key, you can send notification of
Immediate TX Result Report to
specified e-mail addresses. The
destination for notification is selected from Internet Fax destinations in the destination list. See
p.81 “Immediate TX Result Report
(Immediate Transmission)”, Fac-
simile Reference <Advanced Features> and p.144 “General
Settings/Adjustment”, Facsimile
Reference <Advanced Features> .
Place the original.
BBBB
Note
❒
The original can be placed when-
before the {{{{Start}}}} key is
ever,
pressed.
Reference
p.11 “Placing Originals”
Select the scan settings you re-
CCCC
quire.
Reference
p.28 “Scan Settings”
Dial a destination.
DDDD
24
Make sure that Immed. TX is se-
AAAA
lected.
Limitation
❒ Group cannot be used for Im-
mediate Transmission. The machine automatically changes to
Memory Transmission.
Note
❒ If you make a mistake, press the
{{{{Clear/Stop}}}} key, and then enter
the correct number.
Reference
p.33 “Entering a Fax Number”
p.35 “Entering an IP-Fax Destination”
p.33 “Specifying a Destination”
p.47 “Chain Dial”, Facsimile Ref-
erence <Advanced Features>
p.47 “Redial”, Facsimile Reference <Advanced Features>
Press the {{{{Start}}}} key.
EEEE
Note
❒ Do not lift the ADF during scan-
ning.
After transmission, the standby
display appears.
Immediate Transmission
----Sending originals using the
exposure glass
A Make sure that Immed. TX is se-
lected.
B Place the first page face down on
the exposure glass.
C Dial a destination.
D Make the scan settings you re-
quire.
E Press the {
F Place the next original on the expo-
{Start}}}} key.
{{
sure glass within 10 seconds after
the machine has finished scanning
the first original.
2
Repeat steps D to F for all origi-
G
nals.
H Place the last original, and then
press [####].
25
Faxing
Canceling an Immediate Transmission
Before You Have Pressed the
{{{{Start}}}} Key
Press the {{{{Clear Modes}}}} key.
2
AAAA
Note
❒ When the original is placed in
the ADF, you can also cancel an
Immediate Transmission by removing the original.
After You Have Pressed the
{{{{Start}}}} Key
Press the {{{{Clear/Stop}}}} key, and
AAAA
then remove the original.
ZLBS050N
26
Note
❒ You can also cancel an Immedi-
ate Transmission by pressing
[Stop Transmission].
❒
If the transmission finishes while
you are carrying out this procedure, it will not be canceled.
Confirming Transmission
Confirming Transmission
You can confirm transmission on the
display, by report, or by e-mail.
Confirming on Display
Use the TX File Status. See p.31
“Checking the Transmission Result
(TX File Status)”, Facsimile Reference
<Advanced Features> .
Confirming by Report
Print an Immediate TX Result Report
for confirmation.
Memory Transmission
If a document cannot be sent, a Communication Failure Report is automatically printed. Or, you can use the
Communication Result Report to
check each transmission result regardless of status.
This report is printed each time a
Memory Transmission is completed if
you turn this report on with User Parameters. See p.166 “User Parameters”, Facsimile Reference <Advanced
Features> (switch 03, bit 0).
If you turn the Communication Result Report on, the Communication
Failure Report is not print. See p.81
“Communication Failure Report”,
Facsimile Reference <Advanced Features> . See p.80 “Communication Re-
sult Report (Memory Transmission)”,
Facsimile Reference <Advanced Features> .
Immediate Transmission
You can confirm the result with an
Immediate TX Result Report.
Select to print this report in User Parameters. A report is printed after
every Immediate Transmission is
completed. See p.166 “User Parameters”, Facsimile Reference <Advanced
Features> (switch 03, bit 5).
See p.81 “Immediate TX Result Report (Immediate Transmission)”, Fac-
simile Reference <Advanced Features> .
Confirming by E-mail
Use the E-mail TX Results function, to
send the contents of Communication Result Report and Immediate TX Result
Report as a Journal by e-mail to your PC.
You must set this function for each
communication.
Note
❒ You can use the Sender Settings
function to send the contents of
Communication Result Report and
Immediate TX Result Report as a
Journal by e-mail to a specified user. See p.5 “Sender Settings”, Fac-
simile Reference <Advanced
Features> .
Reference
The user code and e-mail address
of the destination must be registered in the Destination List. See
“Fax Destination”, General Settings
Guide.
E-mail TX Results must be programmed in a Quick Operation
key. See p.144 “General Settings/Adjustment”, Facsimile Ref-
erence <Advanced Features> .
2
27
Faxing
Scan Settings
You may want to send many different
types of fax messages. Some of these
may be difficult to reproduce at the
receiver's end. However, your ma-
2
chine has three settings that you can
adjust to help you transmit your document with the best possible image
quality.
❖❖❖❖ Detail (8 x 7.7 lines/mm, 200 x 200dpi)
Select for originals containing
small characters or when you require greater clarity. This resolution is twice as fine as Standard.
❖❖❖❖ Super Fine (optional expansion mem-
ory required: 16 x 15.4 lines/mm, 400
x 400dpi)
❖❖❖❖ Resolution:
Standard, Detail, Super Fine (optional)
❖❖❖❖ Original Type:
Text, Text / Photo, Photo
❖❖❖❖ Image Density (Contrast):
Auto Image Density, Manual Image Density (seven levels), Combined Auto and Manual Image
Density
Resolution
Images and text are scanned into the
machine by converting them to sequences of dots. The density of the
dots determines the quality of the image and how long it takes to transmit.
Therefore, images scanned at high
resolution (Super Fine) have high
quality but transmission takes longer.
Conversely, low resolution (Standard) scanning results in lower quality
but your original is sent more quickly. Select the setting that matches
your needs based upon this trade off
between speed and image clarity.
Standard (8 x 3.85 lines/mm, 200 x 100dpi)
❖❖❖❖
Select for originals containing normal size characters.
Select for originals with very fine
details or when you require the
best possible image clarity. This
resolution is eight times finer than
Standard.
Limitation
❒ If the other party's machine does
not support the resolution at
which you are sending, this machine automatically switches to a
resolution that is supported. You
can check the resolution at which
you sent actually. See p.162 “Printing Journal”, Facsimile Reference
<Advanced Features> .
❒ Sending with Super Fine resolu-
tion requires that your machine
has the optional expansion memory, and the other party's machine
has the capability to receive fax
messages at Super Fine resolution.
Note
❒ The machine supports Standard,
Detail, and (with the optional expansion memory) Super Fine resolutions.
❒ You can select the resolution type
that is selected right after the machine is turned on or modes are
cleared with [Scan End Reset] under
Gen. Settings/ Adjust. See p.144
“General Settings/Adjustment”,
Facsimile Reference <Advanced Features> .
28
❒ When using Internet Fax transmis-
sion, documents are sent at “De-
tail” resolution, even if you have
specified “Fine”. To send a document at “Super Fine” or “Fine”,
configure the Full Mode when registering the destinations in the Address Book. See p.53 “T.37 Full
Mode”.
Press [Resolution].
AAAA
Select the resolution you require,
BBBB
and then press [OK].
Scan Settings
Original Type
If your original contains photographs, illustrations, or diagrams
with complex shading patterns or
grays, select the appropriate original
type to optimize image clarity.
❖❖❖❖ Text
Select [Text] to send high-contrast
black-and-white image originals.
Use this setting even if your original contains text and photographs,
or if you only want to send clearer
text.
❖❖❖❖ Text / Photo
Select [
Text / Photo
inal containing both a high-contrast black-and-white image, such
as text, and a halftone image, such
as a photograph.
❖❖❖❖ Photo
Select [Photo] to send an original
containing a halftone image, such
as a photograph or a colour original.
] to send an orig-
2
Note
❒ If you install the optional ex-
pansion memory, “Super Fine”
will be displayed in the Resolution box.
Note
❒ If you select [Text / Photo] or [Photo],
the transmission will take longer
than when [Text] is selected.
❒ If you send a fax message with
[Text / Photo] or [Photo] and the
background of the received image
is dirty, reduce the density setting
and resend the fax. See p.30 “Im-
age Density (Contrast)”.
❒ You can set the original type that is
selected right after the machine is
turned on or modes are cleared,
with [
Original Type Priority
Gen. Settings/Adjust. See p.144
“General Settings/Adjustment”,
Facsimile Reference <Advanced Features> .
] under
29
Faxing
Press [Original Type].
AAAA
❖❖❖❖ Combined Auto and Manual Image
Density
You can only adjust image density
for photographs, illustrations, or
diagrams if the original has a dark
background.
You can select one of seven image
density levels.
2
Note
❒ Selecting [Text] or [Text / Photo] for
Select the original type you re-
BBBB
quire, and then press [OK].
Image Density (Contrast)
The text and diagrams on originals
should stand out clearly from the paper they are on. If your original has a
darker background than normal (for
example, a newspaper clipping), or if
the writing is faint, adjust the image
density.
the original type causes [Auto Image
] to be selected.
Density
❒ You can set the image density that
is selected right after the machine
is turned on or modes are cleared,
with [
Auto Image Density
Gen. Settings/ Adjust. See p.144
“General Settings/Adjustment”,
Facsimile Reference <Advanced Features> .
Select the type of image density.
AAAA
Auto Image Density
A Make sure that [
] is selected.
sity
] under
Auto Image Den-
❖❖❖❖ Auto Image Density
The appropriate density setting for
the original is automatically selected.
❖❖❖❖ Manual Image Density
Use manual image density to set
image density yourself.
You can select one of seven image
density levels.
30
Scan Settings
Manual Image Density
A Make sure that [Auto Image Den-
] is not selected. If it has
sity
been selected, press [Auto Image
Density] to turn it off.
B Press [iiiiLighter] or [Darkerjjjj] to
adjust the density.
The square moves.
Combined Auto and Manual
Image Density
A Select the [
B Press [iiiiLighter] or [Darkerjjjj] to
adjust the density.
The square moves.
Auto Image Density
].
Mixing Scan Settings for a
Multiple Page Original
When sending an original of several
pages, you can select a different image density, resolution, and original
type setting for each page.
Place the original, select the scan settings for the first page, dial, and then
press the {{{{Start}}}} key as you would
normally. Then follow one of the following two procedures.
Note
❒ It is recommended that originals
be placed on the exposure glass
when mixing scan settings for a
multiple page original.
When placing originals on the exposure
glass
Note
❒ While the machine is beeping, you
have about 60 seconds (10 seconds
for Immediate Transmission) to select density, resolution, and original type. The remaining time is
shown on the display.
2
Check which pages you want to
AAAA
scan with different settings.
Remove the previous page and
BBBB
place the next page.
Select the image density, resolu-
CCCC
tion, and original type.
31
Faxing
Note
❒
Adjust the settings for each page
before you press the {{{{Start}}}} key.
When placing originals in the optional
Auto Document Feeder
2
Note
❒ Depending on what time the scan
settings are adjusted, the settings
may not be reflected in the resulting operation.
Check which pages you want to
AAAA
scan with different settings.
Select the image density, resolu-
BBBB
tion, and original type before the
next page is scanned.
32
Specifying a Destination
Specifying a Destination
You can specify the destination using
one of four methods.
❖❖❖❖ Fax number
p.33 “Entering a Fax Number”
❖❖❖❖ E-mail address
p.34 “Entering an E-mail Address”
❖❖❖❖ Entering an IP-Fax Destination
p.35 “Entering an IP-Fax Destination”
❖❖❖❖ Destination list
p.38 “Using Destination Lists”
This section covers these functions
and others in more detail.
Note
❒ The display shows the percentage
of free memory space for storing
originals. Since fax numbers and email addresses are programmed in
separate memory, dialing fax
numbers using the number keys
does not change the percentage on
the display.
Entering a Fax Number
Enter the fax number using the
AAAA
number keys.
Note
❒ If you make a mistake, press the
{{{{Clear/Stop}}}} key, and then enter
again.
❒ If the optional extra G3 interface
unit is installed, select G3 before
you proceed to the next step.
See p.59 “Changing the Line
Port”, Facsimile Reference <Ad-
vanced Features> .
❒ Press [ProgDest] after entering
the fax number to store the fax
number in the destination list.
❒ See p.37 “Registering Entered
Destinations to the Address
Book”.
2
Enter numbers directly using the key
pad on the right side of the control
panel.
Note
❒ Maximum length of a fax number:
128 digits.
❒ You can insert pauses and tones in
a fax number. See p.33 “Pause”,
p.34 “Tone”.
Pause
Press the {{{{Pause/Redial}}}} key when dialing or storing a number to insert a
pause of about two seconds.
33
Faxing
Note
❒ If you press the {{{{Pause/Redial}}}}key
at the first digit, a redial occurs. See
p.47 “Redial”, Facsimile Reference
<Advanced Features> .
❒ A pause is shown as a “-” on the
display.
Using the {{{{Tone}}}} key with On Hook
Dial
Press the {{{{On Hook Dial}}}} key.
AAAA
2
Enter the fax number using the
Note
❒ You can also program numbers in-
cluding pauses in destination lists.
Tone
This function allows a machine connected to a pulse dialing line to send
tonal signals (for example if you want
to use a special service on a tone dialing line). When you press the {{{{Tone}}}}
key, the machine dials the number using tonal signals.
BBBB
number keys.
Press the {{{{Tone}}}} key.
CCCC
Limitation
❒ Certain services may be unavaila-
ble when using the {{{{Tone}}}} key.
Note
❒ A tone is shown as a “•” on the dis-
play.
34
Enter the number you want to
DDDD
tone dial using the number keys.
Entering an E-mail Address
When using Internet Fax transmission, specify the e-mail address in
place of the fax number. See p.51 “In-
ternet Fax Functions (by E-Mail)”.
Note
❒ You can enter up to 128 characters.
Specifying a Destination
Press to switch the destina-
AAAA
tion to e-mail address.
Press [Manual Input].
BBBB
Note
❒ Depending on security settings,
[Manual Input] may not be displayed , and be unable to input.
Enter the e-mail address destina-
CCCC
tion and then press [OK].
Reference
“Entering Text”, General Set-
tings Guide
The destination is specified.
2
Note
❒ Press [ProgDest] in this order to
store the entered e-mail address
in the address book. See p.37
“Registering Entered Destinations to the Address Book”.
Entering an IP-Fax Destination
When using IP-Fax transmission,
specify the IP-Fax destination (IP address, host name, or alias telephone
number) in place of the fax number.
See p.67 “IP-Fax Function”.
Note
❒ You can enter up to 128 characters.
Note
❒ If you enter an incorrect charac-
ter, press [Backspace] or [Delete
All]. Then, re-enter the charac-
ters correctly.
❒ To change the e-mail address af-
ter pressing [OK], press [Edit
Dest.], re-enter an e-mail ad-
dress, and then press [OK].
Press to switch the destina-
AAAA
tion to IP-Fax destination.
35
Faxing
Press [Manual Input].
BBBB
Note
❒ Press [ProgDest] in this order to
store the entered IP-Fax destination in the Address Book. See
p.37 “Registering Entered Destinations to the Address Book”.
2
----IP-Fax Destination
Note
❒ Depending on security settings,
[Manual Input] may not be displayed , and be unable to input.
Enter the IP-Fax destination and
CCCC
then press [OK].
Note
❒ If you have set both of “Enable
H.323” and “Enable SIP” parameters to “On” with “IP-Fax
Settings” under “Facsimile Features”, [
this button to select a protocol
to be used.
❒ If you enter an incorrect charac-
ter, press [Backspace] or [Delete
All]. Then, re-enter the charac-
ters correctly.
To change the IP-Fax destina-
❒
tion after pressing
[
Edit Dest.
destination, and then press
Reference
“Entering Text”, General Set-
tings Guide
The destination is specified.
Protocol
] appears. Press
[OK]
]
, re-enter an IP-Fax
, press
[OK]
Depending on the network to which
this machine is connected or this machine's configuration, enter the IP-Fax
destination as follows:
❖❖❖❖
When not using a gatekeeper/SIP server
• From IP-Fax to IP-Fax
Specify the IP address or host
name of the receiving machine.
Example: IP address: 192.168.1.10
Example: Host name: tokyo.abc.co.jp
• From IP-Fax to G3 fax
Specify the G3 fax telephone
number of the receiving machine.
Example :0312345678
❖❖❖❖ When using a gatekeeper/SIP server
• From IP-Fax to IP-Fax
Specify the alias telephone
number of the receiving machine.
.
Example: 0311119999 (alias telephone number)
Example: 9999 (ID number)
• From IP-Fax to G3 fax
Specify the G3 fax telephone
number of the receiving machine.
Example) 0312345678
36
Specifying a Destination
Note
❒ When you enter a destination via a
gateway (G3 fax connected to the
public telephone line, etc.) into the
Address Book or Destination List,
you must specify its terminal telephone number. To send from an
IP-Fax to G3 fax without using
gatekeeper or SIP server, you must
register the gateway also. See p.150
“IP-Fax Settings”, Facsimile Refer-
ence <Advanced Features>
When you specify a destination
❒
with IP-Fax, depending on the receiver’s network configuration,
you may need to specify the IP address and number of the receiving
machine. For example, if the receiver’s IP address is “192.168.1.10”
and the port number is “2100”,
specify “192.168.1.10:2100”. Ask
the network administrator for details.
❒ When you specify a host name, de-
pending on the receiver’s network
configuration, you may need to
specify the host name and port
number of the receiving machine.
For example, if the receiver’s host
name is “tokyo.abc.co.jp”and the
port number is “2100”, specify “tokyo.abc.co.jp:2100”. Ask the network administrator for details.
❒ An alias telephone number is a tel-
ephone number available in the
network registered in the gatekeeper.
❒ An ID number identifies the gate-
way registered in this machine.
❒ Pay attention to the number of tel-
ephone number digits set in the
gateway/IP-address conversion
table to avoid transmission error.
Registering Entered
Destinations to the Address
Book
You can register a fax number, e-mail
address, or IP-Fax destination to the
Address Book.
When registering a destination directly entered or displayed on the Redial
screen in the Address Book,
[ProgDest] appears in the destination
field.
See “Fax Destination” and “E-mail
Destination”, General Settings Guide.
Note
❒ Depending on security settings,
[ProgDest] may not be displayed,
and not be registered.
❒ When you press the {{{{Facsimile}}}}
key after changing the contents of
the Address Book, the “Destination list/machine settings have
been updated” message appears.
Press [Exit]. The standby display
appears.
Reference
“Fax Destination”, General Settings
Guide
“E-mail Destination”, General Settings Guide
“Registering Names to a Group”,
General Settings Guide
Press [ProgDest].
AAAA
2
37
Faxing
Press [Names] and enter any neces-
BBBB
sary information.
2
Press [OK].
CCCC
Using Destination Lists
When you program a destination
number into a destination list, you
can specify the destination by just selecting the Quick Dial key from the
destination list.
The programmed name appears on
Quick Dial key.
Pressing switch the destination
list between fax number, e-mail address, and IP-Fax number.
If you program multiple destinations
into a Group, you can send messages
to all destinations in that Group using
just a few keystrokes. Destinations
programmed in a group are indicated
by .
Preparation
In the destination list, program an
individual fax number, IP-Fax
number, e-mail address and/or
groups of destinations. See “Fax
Destination”, “E-mail Destination”, and “Registering Names to a
Group”, General Settings Guide.
Limitation
❒ Group Dial can be used only for
Memory Transmission; it cannot
be used for Immediate Transmission. The machine automatically
changes to Memory Transmission
when you use Group Dial.
❒ A total of 500 destinations (per
message) can be programmed for
Group Dial.
Note
❒ To check the contents of Quick Di-
al, print the destination list. See
“Administrator Tools”, General
Settings Guide.
❒ A stored name can be printed out
on the first page of a received fax at
the other end. See p.73 “Label Insertion”, Facsimile Reference <Ad-
vanced Features> .
❒ To check the contents of the
Groups, print the list. See “Admin-
istrator Tools”, General Settings
Guide.
Press to switch the destina-
AAAA
tion between fax number, e-mail
address, and IP-Fax number.
Press the title key where the de-
BBBB
sired destination is programmed.
For example, if you want to specify
“ NEW YORK OFFICE” programmed in “LMN”, press [
LMN
].
38
Specifying a Destination
Note
❒ There are three types of title for
destination lists; “Title 1”, “Title
2”, and “Title 3”. The above display shows “Title 1”.
Switching the titles of destination
lists
A Press .
B Press [Switch Title].
C Select the type of the title, and
then press [Exit].
Select a destination.
CCCC
Note
❒ Pressing switches the des-
tination list between fax
number, e-mail address, and IPFax number.
Specifying a single destination
A Press the Quick Dial key pro-
grammed with the desired destination.
Note
❒ If the desired Quick Dial key
is not shown, press [UUUU] and
[TTTT] to look through the list.
❒ To cancel the selection, press
the selected Quick Dial key
again. You can also press the
{{{{Clear / Stop}}}} key to cancel the
selection.
❒ To select more destinations,
repeat steps
and C.
B
Specifying a group of
destinations
A Press the Quick Dial key pro-
grammed with the desired
group.
Note
❒ The Destination List regis-
tered in the group selected in
appears.
A
❒ To cancel any destination(s)
among the group, press [UUUUP-
rev.] and [TTTTNext] to display
the desired destination.
Then, press the {{{{Clear/Stop}}}}
key.
2
39
Faxing
❒ If a destination where a fax
number, e-mail address, or
IP-Fax number is not programmed is included in the
specified group, the “The
specified group contains
some invalid destination(s).
Do you want to select only
2
DDDD
valid destination(s)?” message appears. Press [Select] to
specify destinations where
the fax number, the e-mail
address, or IP-Fax is programmed. Press [Cancel] to
change the destination. If the
destination in destination
type does not exist, you can
prioritize a destination you
want to quote. See p.166 “User Parameters”, Facsimile Ref-
erence <Advanced Features>
(switch 32, bit 0).
❒ To sele ct more groups , repeat
and C.
steps
B
Press the {{{{Start}}}} key.
40
Searching for a Destination
Use this procedure to search through
the destination lists for a particular
destination.
❖❖❖❖ Search by Destination Name
p.41 “ Search by Destination
Name”
❖❖❖❖ Search by Fax Number
p.42 “Search by Fax Number”
❖❖❖❖ Search by E-mail Address
p.43 “Search by E-mail Address”
❖❖❖❖ Search by IP-Fax Destination
p.44 “Search by IP-Fax Destination”
Search by Destination Name
Note
This function distinguishes between
❒
small and capital letters.
Press , the magnifier icon.
AAAA
Searching for a Destination
2
❖❖❖❖ Search by LDAP Server
p.45 “Search by LDAP Server”
❖❖❖❖ Specifying a Registration Number
p.47 “Specifying a Registration
Number”
Note
❒ If you press [Fax], [E-mail] or [IP-
Fax] on the search result display,
you can switch between fax destination, e-mail destination and IPFax destination.
❒ The search returns only destina-
tions whose beginnings match the
entered name.
❒ A warning appears if the search re-
turns more than 100 items. Press
[OK] and change the destination
name to view fewer destinations.
Press [Advanced Search].
BBBB
Press [Search by Dest. Name].
CCCC
41
Faxing
Enter a destination name to search
DDDD
for, and then press [OK].
Search by Fax Number
Press , the magnifier icon.
AAAA
2
Note
❒ If you enter a wrong destination
name, press [←←←←] / [→→→→] and
[Backspace] / [Delete All], and
then enter the destination name
again.
Confirm the entered character and
EEEE
press [OK].
Press [Advanced Search].
BBBB
Press [Fax Number].
CCCC
42
When the search is finished, a result appears.
Select a destination.
FFFF
Note
❒ If the desired destination does
not appear, use [UUUU] or [TTTT] to
scroll through the list.
Enter a number to search for, and
DDDD
then press [OK].
Searching for a Destination
Note
❒ If you enter a wrong number,
press [←←←←] / [→→→→] and [Clear], and
then enter the number again.
Confirm the entered fax numbers
EEEE
and press [OK].
A search-in-progress message appears.
When the search is finished, a result appears.
Select a destination.
FFFF
Search by E-mail Address
Limitation
❒ You can search by e-mail address
only. To search by fax number, see
p.42 “Search by Fax Number” .
Press , the magnifier icon.
AAAA
Press [Advanced Search].
BBBB
2
Note
❒ If the desired destination does
not appear, use [UUUU] or [TTTT] to
scroll through the list.
Press [E-mail Address].
CCCC
43
Faxing
Enter an e-mail address to search
DDDD
for, and then press [OK].
Note
❒ If the desired destination does
not appear, use [UUUU] or [TTTT] to
scroll through the list.
Search by IP-Fax Destination
2
Note
❒ If you enter a wrong e-mail ad-
dress, press [←←←←] / [→→→→] and
[Backspace] / [Delete All], and
then enter the e-mail address
again.
Confirm the entered characters
EEEE
and press [OK].
Press , the magnifier icon.
AAAA
Press [Advanced Search].
BBBB
44
A search-in-progress message appears.
When the search is finished, a result appears.
Select a destination.
FFFF
CCCC
Press [
Search IP-Fax Dest.
].
Enter an IP-Fax destination to search
DDDD
for, and then press [OK].
Note
❒ If you enter a wrong destina-
tion, press [←←←←] / [→→→→] and [
space] / [Delete All] and then
enter the destination again.
Confirm entered IP-Fax destina-
EEEE
tion and press [OK].
A search-in-progress message appears.
When the search is finished, a result appears.
Back-
Searching for a Destination
Search by LDAP Server
Press .
AAAA
Press [Search LDAP].
BBBB
Press [Select Server].
CCCC
Select the LDAP server to search
DDDD
for.
Note
❒
LDAP servers can be programmed
under System Setting. See Net-
work Guide for the details.
❒ Make sure at least one LDAP
server is highlighted. If no
LDAP server is selected, an error message appears after you
start searching.
Press [OK].
EEEE
FFFF
Press [
Advanced Search
].
2
Select a destination.
FFFF
Note
❒ If the desired destination does
not appear, use [UUUU] or [TTTT] to
scroll through the list.
45
Faxing
Enter a partial string for each search
GGGG
condition.
Press [Search Criteria] for each con-
HHHH
dition, and then select the search
criteria.
2
Note
❒ Conditions (Name, E-mail Ad-
dress, Fax Number, Company
Name, and Department Name)
are those programmed in the
LDAP server.
❒ Press each condition to display
the entry field, where you enter
necessary information.
❒ You can add one additional
search condition for LDAP servers by specifying the Arbitrary
Search Condition under Program/Change/Delete LDAP
Server under System Settings.
See Network Guide for the details.
The string you enter in the [
❒
condition field is read as the
first or last name, depending on
the administrative setting. For
example, to search for the name
“John Doe”, ask the system administrator whether you should
enter “John” or “Doe”.
Name
]
Note
❒ The meanings of the search cri-
teria are as follows:
•
[
Search Beginning Word
for strings that start with the
specified character.
Example) When searching
for “ABC”, enter “A”.
• [Search End Word]: Search for
strings that end with the
specified character.
Example) When searching
for “ABC”, enter “C”.
[
Exact Match
•
that fully match the specified
character.
Example) When searching
for “ABC”, enter “ABC”.
• [Include One of Words]: Search
for strings that include the
specified character.
Example) When searching
for “ABC”, enter “A”, “B”, or
“C”.
• [Exclude Words]: Search for
strings that do not include
the specified character.
Example) When searching
for “ABC”, enter “D”.
[
Fuzzy Search
•
search (according to the
searching method supported
by the LDAP server).
]: Search for strings
]: Perform a fuzzy
]: Search
46
Searching for a Destination
Press [OK].
IIII
Note
❒ Although one user can program
multiple e-mail addresses, only
one address can be retrieved by
the search. The address retrieved by the search depends
on the searching method supported by the LDAP server.
However, the address programmed first is normally retrieved.
❒ Press [
tailed information of the selected destination.
When the search is finished, the
search result appears.
Select a destination.
JJJJ
Note
❒ If the required destination does
not appear, press [UUUU] or [TTTT] to
display it.
] to display the de-
Detail
Specifying a Registration
Number
Enter a registration number using
CCCC
the number keys.
Note
❒ You do not need to enter the
first zeros of a registration
number when the display
prompts you to enter five digits.
If you do not enter 5 digits,
press the {{{{#}}}} key to complete
the entry.
The corresponding destination appears.
2
Use this procedure to select a destination by specifying a registration
number.
Press to switch the destina-
AAAA
tion between fax number, e-mail
address, and IP-Fax number.
Press [
BBBB
Registration No.
The registration number entry display appears.
].
Note
❒ Title word key is switched to
the one that the specified destination is programmed in.
❒ If the “
Cannot find the spec-
ified Registration No.
message appears, the specified
registration number is wrong.
Press [
tion number again, and then follow the procedure from step
If the “
under the specified No.
message appears, the key
is wrong. Press [Exit], and then
follow the procedure from step
.
A
], check the registra-
Exit
A
No valid destination
”
.
”
47
Faxing
Reception
There are two ways you can set up
your machine to handle incoming
calls:
• Manual Reception (external tele-
2
phone required)
• Auto Reception
You can change the reception mode
only if a standard G3 line is used.
You cannot change the reception
mode when a line other than the
standard G3 line (G3-2 or G3-3) is
used.
Preparation
You can only use this function after programming a Quick Operation key as the reception mode
switch with [Quick Operation Key 1],
[Quick Operation Key 2], or [Quick Op-
eration Key 3] under Gen. Settings/
Adjust. See p.144 “General Settings/Adjustment”, Facsimile Ref-
erence <Advanced Features> .
Press the [Switch RX Mode] Quick
AAAA
Operation key.
❖❖❖❖ Manual Reception
When a telephone call comes in,
the machine rings. If the call is a fax
message, you must switch manually to facsimile mode.
❖❖❖❖ Auto Reception
When a telephone call comes in,
the machine automatically receives it as a fax message. Use this
setting on a dedicated fax line.
Note
❒ The external telephone is re-
quired to use this machine as a
telephone.
Select the reception mode, and
BBBB
then press [OK].
Switching the Reception Mode
You can switch reception modes using the Reception Settings menu (under Facsimile Features). See p.147
“Reception Settings”, Facsimile Refer-
ence <Advanced Features> .
If you program a Quick Operation
key with Switch Reception Mode, you
can switch reception mode quickly.
48
The standby display appears.
Note
❒ To cancel the selection, press
[Cancel].
Receiving a Fax in Manual
Reception Mode
When the machine rings, pick up
AAAA
the handset of the external telephone.
If you hear beeps, press the {{{{Start}}}}
BBBB
key or the {{{{Start Manual RX}}}} key.
(The {{{{Start}}}} key is only available
in facsimile mode when an original is not placed.)
Replace the handset of the exter-
CCCC
nal telephone. The machine will
start receiving.
Limitation
❒
When printing documents stored
in the Document Server, the
{{{{Start Manual RX}}}} key or the
{{{{Start}}}} key cannot be used to
switch to facsimile mode. Press
the {{{{2}}}} key of the external telephone.
Reception
2
49
Faxing
2
50
3. Using Internet Fax Functions
There are two types of Internet Fax function.
• Internet Fax Functions (by E-Mail). See p.51 “Internet Fax Functions (by EMail)”.
• IP-Fax Function. See p.67 “IP-Fax Function”.
Internet Fax Functions (by E-Mail)
This machine converts scanned document images to e-mail format and transmits
the data over the Internet.
The e-mail sent by this machine can be received by another Internet Fax machine. Instead of dialing the telephone number of the destination you want to
send to, you enter the relevant e-mail address.
You can also print or forward received e-mail messages.
ADJ005S
Note
❒ In the following explanation, Internet Fax Functions (by E-Mail) is referred to
as “Internet Fax”.
❒ This machine must be connected to a LAN and set up correctly in order to use
its Internet Fax functions. See “Connection and Setup”, Network Guide.
❒ The Internet Fax function supported by this machine is compliant with ITU-
T Rec. T.37. See p.206 “Compatible Machines”, Facsimile Reference <Advanced
Features> .
❒
You can receive e-mail messages with an attached TIFF-F image from computers.
51
Using Internet Fax Functions
Internet Fax Precautions
• Internet Fax communicates with a server over a LAN. It cannot communicate
directly with other parties.
• If a transmission is not successful, this machine usually receives an e-mail error notification. See p.199 “Server-Generated Error E-mail”, Facsimile Refer-
ence <Advanced Features> . However, e-mail error notifications may not be
transmitted for various reasons. We recommend you confirm receipt of important document by calling the other party.
3
• The level of security for Internet communications is low. We recommend you
use the telephone network for confidential communications.
• Voice communication is not supported over a LAN.
• Internet Fax delivery might be delayed due to network congestion. Use a
standard fax whenever communication is time sensitive.
• If you use this machine with dial-up connection, the Auto E-mail Reception
function accesses the provider's server via telephone line and may incur call
charges even if you do not receive e-mail. To reduce the frequency of server
access, specify a large E-mail Reception Interval. For the E-mail Reception Interval setting, see “File Transfer”, Network Guide.
• You cannot place pages on the exposure glass after you have started using the
ADF.
Functions Not Supported by E-mail Transmission
The following functions are supported with standard fax transmission, but not
with Internet Faxing.
• Immediate Transmission
• Confidential Transmission
• ID Transmission
• Polling Transmission
• Chain Dial
• Transmission by SUB Code
• On Hook Dial
• Manual Dial
• JBIG Transmission
• Batch Transmission
• ECM (Error Correction Mode)
• Memory File Transfer
52
Internet Fax Functions (by E-Mail)
Functions Not Supported by E-mail Reception
The following functions are supported with standard fax reception, but not with
Internet Faxing.
• Confidential Reception
• Memory Lock Reception
• Polling Reception
• SEP Code reception
• Authorized Reception
• Reception File Print Quantity
T.37 Full Mode
This machine is T.37 full mode compatible. T.37 full mode is an international
standard for Internet Fax transmission. (ITU-T announcement, RFC2532)
When an Internet Fax communication is made between T.37 full mode compatible machines, the receiver side sends the return receipt (dispatched) in response
to the reception confirmation request attached to the sent e-mail. This return receipt includes the receiver's reception capability information (compression type,
paper size, and resolution). When the receiver is programmed in the Address
Book as the full mode destination, the sender side automatically registers the received information in the Address Book. This allows you to send subsequent an
Internet Fax document to that receiver based on this information.
3
Note
❒ When you program a destination in the Address Book via a Web Image Mon-
itor, program the T.37 full mode supporting machine as the T.37 full mode
destination. See p.125 “Programming Destination Information from Web
Browser”, Facsimile Reference <Advanced Features> .
❒ When you use Internet Fax transmission, you can send a document to multi-
ple destinations at once. However, when you specify full mode destinations,
since each destination may have a different reception capability, transmission
is done one by one in the specified transmission order.
❖❖❖❖ Returning a Return Receipt
When an e-mail is received, if the sender requests reception confirmation, the
receiver sends a return receipt that includes the receiving machine's capability (compression type, paper size, and resolution).
53
Using Internet Fax Functions
❖❖❖❖ Registering the Received Reception Confirmation Contents
When the sender receives the return receipt that includes the receiver's reception capability, the sender checks the sent final recipient address is programmed in the Address Book. If it is programmed as a full mode destination,
the sender automatically registers the receiver's reception capability. The registered reception capability is updated each time the sender receives new reception capability information. The sender can send documents to the
receiver based on this information.
❖❖❖❖ Requesting a Reception Confirmation
When the receiver's machine supports T.37 full mode and is programmed as
3
a full mode machine and its reception capability is set in the Address Book,
the machine requests the reception confirmation from the receiver. Then, the
machine will receive the return receipt (sent) that includes the receiver's reception capability.
Note
If the receiver is programmed as the simple mode machine or not programmed
❒
in the Address Book, the receiver's reception capability cannot be registered.
❒ If you know the receiver's reception capability, you can set it manually. How-
ever, this setting will be overwritten when the machine receives the return receipt. See p.125 “Programming Destination Information from Web Browser”,
Facsimile Reference <Advanced Features> .
54
Sending Internet Fax Documents
Sending Internet Fax Documents
You can send Internet Fax documents
only by Memory Transmission. If you
specify Immediate Transmission in
Internet Fax, the mode is switched to
Memory Transmission when one email address or more is specified.
Preparation
You need to make System Settings
beforehand. See “Connection and
Setup”, Network Guide.
When sending documents, you can
set e-mail options using [Sub TX Mode].
You can set the following options:
❖❖❖❖ Enter Subject
Allows you to enter a subject for
the document you want to send.
Note
❒ For convenience, program fre-
quently-used subjects. “[Ur-
gent]” , and “ [High] ” are
programmed as default. See
“Connection and Setup”, Net-
work Guide.
❒ You can enter up to 128 charac-
ters in total.
❒ If you send e-mail without set-
ting a subject/text in “E-mail
Options” under “ Sub TX
Mode”, a subject is automatically inserted. For details about
how the subject is automatically
inserted, see p.60 “About the Email Subject” and p.66 “Re-
ceived Images”.
❒ You cannot send a subject only
as e-mail without an original.
❖❖❖❖ Enter Text
Allows you to enter the text to be
transmitted.
Note
❒ To enter text, program it before-
hand. See “Connection and Setup”, Network Guide.
❒ You cannot send a text only
without an original.
❖❖❖❖ Reception Notice
You can confirm sent documents
were properly received using email or Journal.
❖❖❖❖ BCC Transmission
E-mails are sent to all specified
destinations as bcc.
Important
❒ If power outage lasts about an
hour, or the machine is disconnected from the power outlet for about
an hour, documents stored in the
fax machine's memory are deleted.
If any document is deleted, the
Power Failure Report is automatically printed out when the main
power switch is turned on. Use this
report to check which documents
were deleted. Simply turning off
the power by pressing the Operation switch does not delete stored
documents. See p.198 “Turning
Off the Main Power / When a
Power Failure Occurs”, Facsimile
Reference <Advanced Features> .
❒ You may not be able to send large
files as e-mail, depending on email environment conditions.
❒ The level of security for Internet
communications is low. Use of the
telephone network is recommended for confidential communications.
3
55
Using Internet Fax Functions
You can specify fax destination and
Limitation
❒ When available memory is low,
you may not be able to send Internet Fax documents.
❒
Depending on security settings, you
must specify a sender name so the
receiving party can recognize the
sender. Specify the sender name using one of the following methods:
• Under [E-mail Account], set the
3
sending machine's mail address
and [Administrator's E-mail Ad-
dress], and set [Auto Specify Sender Name] to [ On]. See “File
Transfer”, Network Guide.
• Specify a sender whose mail ad-
dress is registered under Sender
Settings. See “Fax Destination”,General Settings Guide and
p.5 “Sender Settings”, Facsimile
Reference <Advanced Features>
Note
❒ Because the machine sends docu-
ments as e-mail messages with an
attached TIFF-F image, viewer applications are required in order to
view documents when they are received on a computer.
❒ You can limit the size of transmit-
ted e-mail messages in “E-mail Settings” of “Fax Features”. See p.148
“E-mail Settings”, Facsimile Refer-
ence <Advanced Features> .
❒ See p.66 “Received Images” for
how e-mail is actually received by
the computer when it is sent with
mail options selected.
❒ When you send Internet Fax docu-
ments specifying a user code, and
the e-mail address is set as the
routing destination of the specified
user code, a Communication Result Report is sent after the transmission is completed. This makes
it possible to verify the result of a
transmission.
❒
Internet Fax destination simultaneously.
❒ You cannot send e-mails to a desti-
nation as cc.
Press to switch the destina-
AAAA
tion to e-mail address.
When you set an e-mail option,
BBBB
press [Sub TX Mode].
If you are not setting e-mail options, proceed to step
Press [E-mail Options].
CCCC
.
F
56
Sending Internet Fax Documents
To enter the subject
A
B Select the subject from the dis-
[Change]
Press
There are two methods of entering a subject: Selecting from
programmed subjects, or entering characters directly. If you
are entering characters, proceed
to step C.
played list.
for Enter Subject.
C Press [Manual Input].
D
After entering the subject, press
[OK].
Reference
“Entering Text”, General Set-
tings Guide
Entered characters appear in the
manual input column.
3
The selected subject appears in
the manual input column.
Note
❒ You can enter extra charac-
ters after the selected subject.
If you do not need to enter
extra characters, proceed to
step E.
Note
❒ You can add a programmed
subject after the entered subject. Select the subject from
the displayed subjects.
57
Using Internet Fax Functions
E Press [OK].
3
To enter the text
A Press [Change] for Enter Text.
DDDD
B Select a text, and then press
[OK].
EEEE
Reference
p.60 “Confirming Reception”
To set BCC transmission
A Select [Yes] or [No] for BCC TX.
Press [OK].
Press [OK].
58
To set reception notice
A Select [On] or [Off] for Recept.
Notice.
Place the original.
FFFF
Note
❒ Place the original in the same
manner as a standard fax. See
p.11 “Placing Originals”.
❒ Use any method to place the
original, and then press the
{{{{Start}}}} key.
Reference
p.11 “Placing Originals”
Sending Internet Fax Documents
Select the scan settings you require.
GGGG
Note
❒ When using Internet Fax trans-
mission, documents are sent at
“Detail” resolution, even if you
specify “Super Fine”. To send
documents at “Super Fine”,
specify this resolution when
registering the destination in
the Address Book. See p.53
“T.37 Full Mode”.
Reference
p.28 “Resolution”
p.29 “Original Type”
p.30 “ Image Density (Contrast)”
Enter the e-mail address.
HHHH
If there is only one destination,
proceed to step
Reference
p.34 “Entering an E-mail Address”
p.38 “Using Destination Lists”
p.45 “Search by LDAP Server”
p.47 “Redial”, Facsimile Refer-
ence <Advanced Features>
.
K
To send the same document to
IIII
multiple destinations, press [Add].
Note
❒ It is not necessary to press [Add]
when adding destinations using
the destination list.
Specify the next destination.
JJJJ
Note
❒ Pressing switches the des-
tination list between fax
number, e-mail address, and IPFax number.
❒ To specify more destinations,
repeat steps
Press the {{{{Start}}}} key.
KKKK
This starts reading the document
into memory. The e-mail send operation starts after the read operation is complete. When scanning is
complete, the Communicating indicator lights and transmission
starts.
and J.
I
3
59
Using Internet Fax Functions
Note
❒ With a large volume of docu-
ment, it may take some time before transmission starts. This is
due to the time the machine requires to convert the data in
memory.
❒ To cancel transmission of an In-
ternet Fax, see p.62 “Canceling a
Transmission of an Internet
3
Fax”.
Note
❒ “xxxx” is the document number
that appears in the Journal.
Reference
p.74 “Selecting transmission options for a single transmission”,
Facsimile Reference <Advanced Features>
----E-mail Text
----About the E-mail Subject
If you send an E-mail without specifying a subject, a subject is automatically inserted. Subjects differ
depending on Stamp Sender Name
settings. See p.5 “Sender Settings”,
Facsimile Reference <Advanced Features>
❖❖❖❖ When Stamp Sender Name is set to
[On]:
From Stamp Sender Name (Fax
Message NO.xxxx)
❖❖❖❖ When Stamp Sender Name is set to
[Off]:
• If Own Fax Number and Own
Name are programmed:
From “ Own Fax Number”
(“Own Name”) (Fax Message
NO.xxxx)
• If only Own Fax Number is pro-
grammed:
From “Own Fax Number” (Fax
Message NO.xxxx)
• If only Own Name is pro-
grammed:
From “Own Name” (Fax Message NO.xxxx)
• If neither Own Fax Number nor
Own Name are programmed:
Fax Message NO.xxxx
When Internet Fax e-mail is sent to
computer, the following information
is always inserted in the e-mail text.
To check the host name and e-mail
address, see “Setting Up the Machine
on a Network”, Network Guide.
This e-mail was sent from “Host
Name” (product name)
Queries to: “Administrator's e-mail
address”
Confirming Reception
When Reception Notice is set under
“E-mail Options”, the receiver sends
back a reception notice message.
Once the reception notice message
has been received, “OK” appears in
the Result column of Journal, allowing the originator to verify that the
transmission has been received.
Limitation
❒ The Reception Notice feature is
only available if the receiver supports MDN (Message Disposition
Notification).
Note
❒ If your fax is not received normal-
ly, “Error” appears in the Result
column.
60
❒ Information regarding the last 200
messages is recorded, but only the
last 50 communications appear in
Journal. If you do not receive a reception notice message for one of
the last 50 communications from
the receiver's machine, you may
not be able to confirm that the email has been received by the Journal's Result column.
❒ If you specify mailing list address-
es, do not set for Reception Notice.
Otherwise, you will receive multiple reception notice messages from
e-mail recipients, and the Result
column will be overwritten each
time a new notice message is received. However, if you receive a
reception notice message indicating an error, “Error” appears in the
Result column and will not be
overwritten, even if you subsequently receive a reception notice
message as “OK” following the error message.
❒ Reception notice results are only
shown in Journal. The Result column in all other files, lists, and
transmission reports show “- -”.
❒ Reception notice messages them-
selves are not recorded in Journal.
❒ You can select whether or not to
print the Reception Notice. This
can be set with User Parameters.
See p.166 “User Parameters”, Fac-
simile Reference <Advanced Features> (switch 21, bit 0).
❒ You cannot send e-mails using Re-
ception Notice.
Sending Internet Fax Documents
3
61
Using Internet Fax Functions
Canceling a Transmission of an Internet
Fax
When fax, Internet Fax, and IP-Fax
destinations are specified simultaneously, as well as only a fax or IP-Fax
destination is specified, you can cancel transmission using the same
method.
3
Note
❒
You cannot cancel transmission once
the document has been scanned.
Before the Original Is Scanned
Use this procedure to cancel a transmission before pressing the {{{{Start}}}}
key.
Press the {{{{Clear Modes}}}} key.
AAAA
While the Original Is Being
Scanned In
Use this procedure to cancel a transmission after pressing the {{{{Start}}}} key.
Press the {{{{Clear/Stop}}}} key.
AAAA
The machine stops scanning.
62
ZLBS050N
Note
❒ When documents are placed in
the ADF, you can cancel transmission simply by removing
them.
Note
❒ You can also cancel scanning by
pressing [Stop Scanning].
❒ Scanning may be completed
while you are performing the
cancel operation.
❒ If the transmission finishes
while you are carrying out this
procedure, it will not be canceled.
After the Original Has Been
Scanned In
Note
❒ Depending on the paper size and
time when you cancel the transmission, you cannot cancel transmission of an Internet Fax.
Press [Change / Stop TX File].
AAAA
The list of stored files being transmitted or waiting for transmission
appears.
Select the file you want to cancel.
BBBB
Canceling a Transmission of an Internet Fax
Press [Stop Transmission].
CCCC
Note
❒ To cancel a transmission of an-
other file(s), repeat the steps
and C.
❒
To cancel [
[Save].
Press [Exit].
DDDD
Stop Transmission
3
B
], press
Note
❒ If the desired file is not shown,
press [UUUU Prev.] or [TTTT Next] to find
it.
❒ There are cases when a destina-
tion may not be selected as the
destination appears as “*”, depending on the security settings.
The standby display appears.
63
Using Internet Fax Functions
Receiving Internet Fax
You can receive e-mail documents by
Internet Fax.
There are two methods of receiving email: Auto E-mail Reception and
Manual E-mail Reception.
Limitation
❒
E-mail with attachments other than
3
TIFF-F format files cannot be received. Senders receive an Error
Mail Notification if their e-mail
contains attachments. You can select whether or not the machine
sends this message with User Parameters. See p.166 “User Parameters”, Facsimile Reference <Advanced
Features> (switch 21, bit 7). However, TIFF-F documents created by
the Saving function of DeskTopBinder Professional Lite can be received.
Require Secure Password
❒ If “
Authentication (SPA) for all
client connections
in Windows Server 2003, reception
is not possible.
Note
❒ When Reception Protocol is set to
POP3 or IMAP4, you can set the
machine to retain incoming e-mail
or delete it from the server in “Sys-
tem Settings”. See “File Transfer”,
Network Guide.
❒ With User Parameters, you can
have the machine return the acknowledgment of e-mail to the
sender. See p.166 “User Parameters”, Facsimile Reference <Advanced
Features> (switch 21, bit 1).
” is selected
Auto E-mail Reception
When this function is turned on, the
machine periodically checks the email server for incoming e-mail and
downloads it as necessary.
E-mail auto-reception should be set in
“System Settings”. When you select
auto-reception, set the reception interval in minutes.
See “File Transfer”, Network Guide.
Note
❒ If memory runs out, e-mail will not
be received at the specified intervals. Reception will resume when
sufficient memory becomes available.
Manual E-mail Reception
The following operation allows you
to receive e-mail at all times.
Preparation
Program the Manual E-mail RX
function to a Quick Operation key
beforehand. See p.144 “General
Settings/Adjustment”, Facsimile
Reference <Advanced Features> .
Press [Manual E-mail RX].
AAAA
64
Access the server to check for email. Receive any saved e-mails.
Check the message, and then press
BBBB
[
].
Exit
Receiving Internet Fax
The standby display appears.
3
65
Using Internet Fax Functions
Received Images
Here is an example of an Internet Fax message sent from this machine and received on a computer using Outlook e-mail software.
The received image varies according to e-mail software.
3
1.
E-mail transmitted without speci-
fying a subject in “E-mail Options”.
2.
E-mail transmitted with a subject
specified in “E-mail Options”.
3.
From
The name (e-mail address) of the sender
Note
❒ The display format of the sender name
differs according to that of the Stamp
Sender Name setting and other functions.
4.
Date
The date and time of e-mail transmission
5.
To
The e-mail address of the recipient
66
ADJ101S
6.
Subject
Shows the subject specified in “E-mail
Options” at the time of transmission. If
no subject is specified, one is automatically assigned in the format shown in 1
above.
Note
❒ The format varies according to Stamp
Sender Name and other settings. See
p.60 “About the E-mail Subject”.
7.
The message is inserted in all e-
mails. “xxxx” is the product name.
8.
Attachment File
Any message included by the sender is
displayed as an attached document.
IP-Fax Function
IP-Fax Function
The IP-Fax function sends/receives documents between two facsimiles directly
connected to a TCP/IP network.
IP-Fax uses SIP and H.323 as the network protocol.
Specify an IP address or host name instead of a fax number for sending. When
using a gate keeper, specify its alias telephone number. Specify addresses of the
gatekeeper or SIP server (proxy serer, registrar, redirect server) as appropriate
in “Setting IP-Fax” Facsimile Initial Settings. See p.150 “IP-Fax Settings”, Facsim-
ile Reference <Advanced Features> . You can also send to a G3 facsimile connected
to the public switched telephone network (PSTN) via a gateway (T.38-compliant).
When using an SIP server, you can send by specifying SIP User Name.
You can also transmit to a G3 facsimile connected to the public switched telephone network (PSTN) via a gateway (T.38-compliant).
Since your machine and the receiver’s machine are on the same network, no mail
server is necessary. You can communicate with the receiver directly. Transmission speed is higher than with the G3 network.
To cancel IP-Fax transmission, see p.21 “Canceling a Memory Transmission”.
3
67
Using Internet Fax Functions
You can receive IP-Faxes in the same manner as standard faxes. See p.48 “Recep-
tion”
3
Note
❒ To use IP-Fax functions, this machine must be connected to a LAN and set up
correctly under “Setting IP-Fax.” See p.150 “IP-Fax Settings”, Facsimile Refer-
ence <Advanced Features> .
❒ IP-Fax supported by this machine is ITU-T Rec. T.38 compliant to.
68
ADJ004S
IP-Fax Function
----Terminology
❖❖❖❖ H.323
A protocol that specifies the compression/decompression method of audio,
images, and data files sent or received via one-to-one communication over a
LAN or Internet.
❖❖❖❖ SIP
A communication control protocol for Internet telephone that utilizes VoIP
(which converts voice information to IP packets) and is equipped with functions such as transfer and caller number display similar to telephone network
compared to other protocols such as H.323.
❖❖❖❖ Gatekeeper (VoIP gatekeeper)
A gatekeeper manages devices connected to an IP network and converts alias
telephone numbers to IP addresses and performs authentication functions. In
addition, a gatekeeper governs band (transmission rate assignment) and access control.
❖❖❖❖ Gateway (VoIP gateway)
A gateway connecting a telephone network and IP network, it has functions
such as protocol conversion for connect these different network, and also connects communication devices (telephones, facsimiles, etc.) to a LAN or other
network.
3
❖❖❖❖ SIP server
A SIP server mediates connection requests between devices connected to an
IP network and is composed mainly of servers that have the following three
functions:
• Proxy server: Issues requests and relays responses.
• Registrar server: Receives registration of a users positional information
within an IP network.
• Redirect server: Used to inquire the destination of a request.
Notes on Using IP-Fax
• You cannot send to a firewall-protected network.
• You cannot use telephones on a LAN.
Functions not Available for IP-Fax Transmission
You can use the following functions with standard fax transmission, but not IPFax transmission:
• Batch transmission
• Manual dial
69
Using Internet Fax Functions
Sending by IP-Fax
IP-Fax function uses TCP/IP (LAN or
Internet), and the same procedures as
the standard fax function. Functions
available in both standard and IP-Fax
transmission can be used in generally
same manner.
By connecting your machine to a
3
gateway (T.38-compliant) or gatekeeper, you can send to a standard G3
facsimile connected to the public
switched telephone network (PSTN)
via TCP/IP.
Preparation
Make the necessary System Settings beforehand. See “Network
Guide.”
Note
❒ If you have set “Enable H.323” and
“Enable SIP” parameters to “On”
with “IP-Fax Settings” under “Facsimile Features”, [Protocol] appears. Press this button to select a
protocol to be used.
❒ To send via the Internet, the receiv-
er’s machine must also be connected to the Internet. You cannot send
to a firewall-protected network.
❒ For a list of gateways (T.38-compli-
ant) or gatekeepers that are certified as operable with this machine,
contact your local reseller or service provider.
❒ When using the transfer request
function, you can specify the IPFax destination to the transfer station. See p.88 “Sending the Transfer Result Report”, Facsimile
Reference <Advanced Features> .
❒ When under Sender Settings E-
mail TX Results is set to “Yes” and
IP-fax transmission is specified, a
transmission result notification
mail is sent to the destination. See
p.80 “Communication Result Report (Memory Transmission)”,
Facsimile Reference <Advanced Features> .
Press to switch the destina-
AAAA
tion to IP-Fax number.
Specify the IP-Fax destination of
BBBB
the receiver.
Reference
p.35 “Entering an IP-Fax Destination”
p.38 “Using Destination Lists”
p.47 “Redial”, Facsimile Refer-
ence <Advanced Features>
70
Sending by IP-Fax
Note
❒ When both the H.323 setting
and SIP setting are set to ON
under [IP-Fax Setting of Fax Initial
Settings], [Protocol] appears.
Press [Protocol] to select the protocol you want to use.
To add a destination, press [Add].
CCCC
If you do not want to add a destination, proceed to Step
Note
❒ When using a destination list,
multiple destinations are added
automatically and you need not
press [Add].
Specify the next destination.
DDDD
.
E
Press the {{{{Start}}}} key.
EEEE
The machine starts to scan the original and stores it in memory. When
scanning ends, the Communicating indicator lights and transmission starts.
3
Note
❒ Press to switch the destina-
tion between fax number, email address, and IP-Fax
number.
❒ To add another destination, re-
peat Steps
and D.
C
71
Using Internet Fax Functions
3
72
4. Programming
Initial Settings and Adjustments
You can send information to the other
party when transmitting or receiving
a fax message. This information is
shown on the display of the other machine and printed as a report. The following information can be sent.
Important
❒ You can confirm programmed set-
tings from the User Parameter List.
We recommend that you print and
keep the User Parameter List when
you program or change settings.
See p.171 “Printing the User Parameter List”, Facsimile Reference
<Advanced Features> .
❖❖❖❖ Fax Header
The Fax Header is printed as the
header of every fax you send. You
should include your name in the
Fax Header.
You can program Fax Header1 or
Fax Header2. When you send originals using Quick Dial, you can select which Fax Header will be
printed on the message received
by the other party.
Note
❒ You can register up to 32 char-
acters in the Fax Header.
❒ You can use characters, sym-
bols, numbers, and spaces.
❒ You can set whether or not to
print a Fax Header using [Fax
Header Print] under Options . See
p.73 “Fax Header Print”, Fac-
simile Reference <Advanced Features> .
❒ In program No. 1 you can regis-
ter a preference about whether
or not the Fax Header is always
printed. You will then switch
the setting using the Fax Header
Print function only when necessary. See p.130 “Registering a
priority function using a program”, Facsimile Reference <Ad-
vanced Features> .
Reference
p.73 “Fax Header Print”, Facsimile Reference <Advanced Features>
p.130 “Registering a priority
function using a program”, Fac-
simile Reference <Advanced Features>
❖❖❖❖ Own Name
The Own Name is sent to the other
party when you send or receive a
fax using a G3 line. This name
should include your name. The
Own Name is shown on the display of the other machine and
printed in a report.
Limitation
❒ Own Name works only when
the other machine is of the same
manufacturer, and has the Own
Name function.
Note
❒ You can use characters, sym-
bols, numbers, and spaces.
❒ You can register up to 20 char-
acters as an Own Name.
73
Programming
❖❖❖❖ Own Fax Number (facsimile number
of sender)
The sender's Own Fax Number is
sent to the other party when sending a fax using a G3 line. The received facsimile number is shown
on the display of the other machine
and printed in a report. This function is available regardless of the
manufacturer of the other party's
machine.
Note
❒ You can register up to 20 char-
4
acters in Own Fax Number.
Programming
Press the {{{{User Tools/Counter}}}} key.
AAAA
Press [Facsimile Features].
BBBB
Program the name and facsimile
EEEE
number.
Programming a Fax Header
A
Press
[
First Name
B Enter a fax header, and then
press [OK].
Reference
“Entering Text”, General Set-
tings Guide
or
]
[
Second Name
.
]
74
Make sure the [Gen. Settings/ Ad-
CCCC
just] screen is displayed.
Press [Program Fax Information ].
DDDD
Programming an Own Name
A Press [Own Name].
Initial Settings and Adjustments
B Press [Own Name].
C Enter an own name, and then
press [OK].
Reference
“Entering Text”, General Set-
tings Guide
Programming an Own Fax
Number
A Press [Own Fax Number].
Note
❒ The display differs depend-
ing on the optional units installed on your machine.
C Enter your own facsimile's
number using the number
keys, and then press [OK].
Note
❒ To enter a + sign or a space,
press [+] or [Space].
❒ If you make a mistake, press
[
] or the {{{{Clear / Stop}}}}
Clear
key, and then enter the facsimile number again.
Press [
FFFF
Press the {{{{User Tools/Counter}}}} key.
GGGG
The standby display appears.
Exit
].
4
B Select line type to program.
Editing
Note
❒ The following procedure explains
how to edit Own Name, as an example of editing.
Press the {{{{User Tools/Counter}}}} key.
AAAA
75
Programming
Press [Facsimile Features].
BBBB
Make sure the
CCCC
screen is displayed.
Press [
4
DDDD
Program Fax Information
[Gen. Settings/ Adjust]
].
GGGG
HHHH
IIII
Press [Fax Header], [Own Name], or
EEEE
[Own Fax Number] to edit.
[Backspace]
Press
then re-enter the name or number.
Press [OK].
Press [Exit].
[Delete All]
or
, and
76
Press the item you want to edit.
FFFF
Press the {{{{User Tools/Counter}}}}key.
JJJJ
The standby display appears.
Deleting
Note
❒ The following procedure explains
how to delete Own Name, as an example of deleting.
Press the {{{{User Tools/Counter}}}} key.
AAAA
Press [Facsimile Features].
BBBB
Initial Settings and Adjustments
Press [Fax Header], [Own Name], or
EEEE
[Own Fax Number] to delete.
Press the item you want to delete.
FFFF
4
Make sure the
CCCC
screen is displayed.
Press [Program Fax Information ].
DDDD
[Gen. Settings/ Adjust]
Press
GGGG
HHHH
IIII
[Backspace]
press [OK].
Press [Exit].
Press the {{{{User Tools/Counter}}}}key.
The standby display appears.
or
[Delete All]
, and
77
Programming
Programming Fax Destinations and Folder
Destinations in the Address Book
You can program fax numbers, e-mail addresses, IP-Fax numbers, and folder
destinations using Address Book Management in the Administrator Tools menu
under System Settings. You can also register programmed fax numbers, e-mail
addresses, IP-Fax numbers, and folder destinations in a Group.
Note
❒ When you press the {{{{Facsimile }}}} key to show the facsimile initial display after
changing the contents of the Address Book, the “Destination List/Device Settings have been updated” message appears. Press [Exit] to bring up the fac-
4
simile's initial display.
❒ You can register in the Address Book using Web Image Monitor or SmartDe-
viceMonitor for Admin. For details about installation, see “Monitoring and
Configuring the Printer”, Network Guide, or, for information about the Ad-
dress Book, see the relevant Help.
Reference
“Fax Destination”, General Settings Guide
“E-mail Destination”, General Settings Guide
“Registering Names to a Group”, General Settings Guide
78
5. Troubleshooting
Adjusting the Volume
You can change the volume of the following sounds that the machine
makes.
❖❖❖❖ On Hook Mode
Heard when the {{{{On Hook Dial}}}} key
is pressed.
❖❖❖❖ At Transmission
Heard when the machine sends a
message.
❖❖❖❖ At Reception
Heard when the machine receives
a message.
❖❖❖❖ At Dialing
Heard after pressing the {{{{Start}}}}
key, until the line connects to the
destination.
❖❖❖❖ At Printing
Heard when a received message is
printed. See p.96 “Print Completion Beep”, Facsimile Reference <Ad-
vanced Features> .
Note
❒ You can adjust the On Hook vol-
ume when you press the {{{{On Hook
Dial}}}} key. See p.56 “On Hook Dial”,
Facsimile Reference <Advanced Features> .
Press the {{{{User Tools/Counter}}}} key.
AAAA
Press [Facsimile Features].
BBBB
Make sure the
CCCC
screen is displayed.
Press [Adjust Sound Volume].
DDDD
[Gen. Settings/ Adjust]
79
Troubleshooting
Press [Lower] or [Louder] for each
EEEE
item, and then press [OK].
Note
❒ You can hear the actual volume
by pressing [
❒ If you press [Cancel], the volume
setting is canceled. The display
5
returns to that of step
Press the {{{{User Tools/Counter}}}} key.
FFFF
The standby display appears.
Check
].
.
D
80
When the {Facsimile} Key Is Lit in Red
When the {{{{Facsimile}}}} Key Is Lit in Red
If this key is lit, press the key to enter the facsimile mode. Then, refer to the table
below and take the appropriate action.
AAG013S
Problem Solutions
The paper output tray is full. Remove the paper from the tray.
A facsimile error has occurred. The facsimile has a problem. Contact your
Out of paper Add more paper.
A network error has occurred. • Check the displayed message. See p.83 “Er-
service representative. See p.83 “Error Messages and Their Meanings” The copier will
still function normally.
“Loading Paper”,
ror Messages and Their Meanings”.
• Check the machine is correctly connected
to the network, and the machine is correctly set. See
• Consult your network administrator.
• When the key is still lit in red even if you
take the measures above, please contact
your service representative.
General Settings Guide
Network Guide
.
5
81
Troubleshooting
When Toner Runs Out
When the machine has run out of toner, the symbol appears on the display.
Note that even if there is no toner left,
you can still send fax messages.
Important
❒ The number of communications,
that have been executed after the
toner has run out and that automatically-output Journal has not
list, exceeds 200, communication
will not be possible.
Limitation
❒ The Memory Storage Report, Poll-
5
ing RX Reserve Report, and Confidential File Report are not printed.
Make sure that the machine is in
AAAA
facsimile mode.
82
Note
❒ If the standby screen is not dis-
played, press the {{{{Facsimile}}}}
key.
Press [
Exit
BBBB
mission
The error message disappears.
], and then perform trans-
operation.
Reference
p.17 “Memory Transmission”
p.24 “Immediate Transmission”
AAG014S
Error Messages and Their Meanings
Error Messages and Their Meanings
If there is an error, one of the following messages may appear on the display. If
other message appears, follow the message.
Message Causes and solutions
You do not have the privileges
to use this function.
Authentication has failed.
Selected files contain file(s)
that the user does not have access privileges to. Please note
that only the files with access
privileges will be deleted.
[OK]
Put original back, check it and
press [Start].
Error occurred, and transmission was canceled.
Cannot detect original size.
Place original again, then
press [Start].
L
Call Service
Functional problems with facsimile. Please call service.
Memory is full. Cannot scan
more. Transmitting only scanned
pages.
Following output tray is full.
Remove paper.
Use of this function is restricted. Ask the administrator.
Wrong login user name or password. Confirm
correct login user name or password.
Authentication is not possible from this machine. Ask the administrator.
You tried to delete a document for which you
do not have permission for deletion. Only
your document administrator can deleted this
document. Contact your document administrator if you want to delete a document for
which you do not have permission for deletion.
Original jammed during Memory Transmission. Place originals that have not been
scanned again.
A document jam occurred during Immediate
Transmission. Press
pages that have not been sent.
An error occurred during Immediate Transmission. Press
nal.
[OK]
, and then resend the
[OK]
, and then resend the origi-
Note
❒
There may be a problem with the machine
or the telephone line (for example noise or
cross talk). If the error reoccurs frequently,
contact your service representative.
The machine failed to detect the size of the
original. Place originals again, and then press
{{{{Start}}}}
the
There is a problem with the fax. Record the
code number shown in the disp lay and contact
your servic e representative. The copy function
will still work normally.
If you press
standby mode and starts transmitting the pages that have been stored.
The paper output tray is full. Remove paper
from the tray indicated in the display.
key.
[Exit]
, the machine returns to
5
83
Troubleshooting
Message Causes and solutions
Cannot scan to send fax message
as scanner is in use for other
function.
The Copy or Document Server function is in
use. To canc el the job in proces s, do th e following, and then try faxing again.
Press [Exit], and then press the {{{{Copy}}}} or {{{{Doc-
ument Server}}}} key. Next press the {{{{Clear/Stop}}}}
key. When the message “
[Stop] key was
pressed. Stop copying? [Stop]
key was pressed. Stop storing?[Stop] key was pressed. Stop
” or “
[Stop] key was
” appears,
Updating the destination
list... Please wait. Specified
destination(s) or sender's name
copying?
pressed. Stop storing?
press [Stop].
Wait with the main power switch on. The machine will enter standby mode after it exits
from RDS mode.
has been cleared.
5
Please re-select after the update finishes.
Check whether there are any
network problems.
[13-10]
Check whether there are any
network problems.
[13-11]
Check whether there are any
network problems.
[13-17]
Check whether there are any
network problems.
[13-18]
Check if the alias telephone number is correctly programmed.
• Check the alias telephone number is cor-
rectly programmed using the Web Image
Monitor. See the Web Image Monitor's
Help.
• Consult your network administrator.
Cannot access gatekeeper.
• Use your Web Image Monitor to check the
gatekeeper address is correctly programmed. See the Web Image Monitor's
Help.
• Consult your network administrator.
Registering of user name is rejected by SIP
server.
• Use your Web Image Monitor to check the
SIP server address and user name are correctly programmed. See the Web Image
Monitor's Help.
• Consult your network administrator.
Cannot access to SIP server.
• Use your Web Image Monitor to check the
SIP server address is correctly programmed. See the Web Image Monitor's
Help.
• Consult your network administrator.
84
Error Messages and Their Meanings
Message Causes and solutions
Check whether there are any
network problems.
[14-01]
Cannot find the DNS server, SMTP server or
folder for transfer.
• Check the DNS server's IP address is cor-
rectly programmed using the Web Image
Monitor. See the Web Image Monitor's
Help.
• Check the DNS server is correctly pro-
grammed using the Web Image Monitor.
See the Web Image Monitor's Help.
• Check the host name or IP address of the
SMTP server is correctly programmed using the Web Image Monitor. See the Web
Image Monitor's Help.
• Check the SMTP server is correctly pro-
grammed using the Web Image Monitor.
See the Web Image Monitor's Help.
• Check the folder for transfer is correctly
specified.
• Check the PC in which the folder for trans-
fer is specified is operating correctly.
• Check the LAN cable is correctly connected
to the machine. See “Connection and Setup”, Network Guide.
• Consult your network administrator.
5
85
Troubleshooting
Message Causes and solutions
Check whether there are any
network problems.
[14-09]
5
Check whether there are any
network problems.
[
]
14-33
Check whether there are any
network problems.
[15-01]
E-mail transmission was refused by SMTP authentication, POP before SMTP authentication
or login authentication of the PC in which the
folder for transfer is specified.
• Check the user name and password for
SMTP authentication or POP before SMTP
authentication are correctly programmed
from File Transfer under System Settings.
See “File Transfer”, Netwo rk Guide. You can
also use the Web Image Monitor for confirmation. See the Web Image Monitor's
Help.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See “File Transfer”, Netwo rk Guide. You can
also use the Web Image Monitor for confirmation. See the Web Image Monitor's
Help.
• Check the login user ID and password for
PC in which folder for transfer is specified
are correctly programmed.
• Check the folder for transfer is correctly
specified.
• Check the PC in which folder for transfer is
specified is correctly operated.
• Consult your network administrator.
No machine's e-mail address is programmed.
• Check the machine's e-mail address is cor-
rectly programmed from File Transfer under System Settings. See “File Transfer”,
Network Guide. You can also use the Web
Image Monitor for confirmation. See the
Web Image Monitor's Help.
• Consult your network administrator.
No POP3/IMAP4 server's address is programmed.
• Check the host name or IP address of the
POP3/IMAP4 server is correctly programmed using the Web Image Monitor.
See the Web Image Monitor's Help.
• Consult your network administrator.
86
Error Messages and Their Meanings
Message Causes and solutions
Check whether there are any
network problems.
[15-02]
Check whether there are any
network problems.
[
]
15-03
Check whether there are any
network problems.
[15-11]
Cannot log on to the POP3/IMAP4 server.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See “File Transfer”, Netwo rk Guide. You can
also use the Web Image Monitor for confirmation. See the Web Image Monitor's
Help.
• Consult your network administrator.
No machine's e-mail address is programmed.
• Check the machine's e-mail address is cor-
rectly programmed from File Transfer under System Settings. See “File Transfer”,
Network Guide. You can also use the Web
Image Monitor for confirmation. See the
Web Image Monitor's Help.
Cannot find the DNS server or POP3/IMAP4
server.
• Check the DNS server's IP address is cor-
rectly programmed using the Web Image
Monitor. See the Web Image Monitor's
Help.
• Check the DNS server is correctly pro-
grammed using the Web Image Monitor.
See the Web Image Monitor's Help.
• Check the host name or IP address of the
POP3/IMAP4 server is correctly programmed using the Web Image Monitor.
See the Web Image Monitor's Help.
• Check the POP3/IMAP4 server is correctly
programmed using the Web Image Monitor. See the Web Image Monitor's Help.
• Check the LAN cable is correctly connected
to the machine.
• Consult your network administrator.
5
87
Troubleshooting
Message Causes and solutions
Check whether there are any
network problems.
[15-12]
Cannot log on to the POP3/IMAP4 server.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See “File Transfer”, Netwo rk Guide. You can
also use the Web Image Monitor for confirmation. See the Web Image Monitor's
Help.
• Check the user name and password for
POP before SMTP authentication are correctly programmed from File Transfer under System Settings. See “File Transfer”,
Network Guide. You can also use the Web
Image Monitor for confirmation. See the
Web Image Monitor's Help.
• Consult your network administrator.
5
----Out of paper display message
If the paper tray runs out of paper, “
appears on the display, asking you to add more paper.
Note
❒ If there is paper left in the other paper trays, you can receive messages as usu-
al, even if the message appears on the display.
❒ You can turn this function on or off with the User Parameters. See p.166 “User
Parameters”, Facsimile Reference <Advanced Features> (switch 05, bit 7).
No paper. Load it. then press [Exit].
”
----Network error display message
Check whether there are any network problems.
If the “
” message ap-
pears, the machine is not correctly connected to the network or the settings of the
machine is not correct. If you do not need to connect the machine to the network,
you can select so that the message disappear and the key goes out with User Parameters. See p.166 “User Parameters”, Facsimile Reference <Advanced Features>
(switch 21, bit 6).
Note
❒ When you restart connecting the machine to the network, make sure to set
“Display” with User Parameters.
88
Solving Problems
This table lists some common problems and their solutions.
Problem Causes and solutions Reference
Image background appears
dirty when received at the
other end. Images from the
back page appear.
Printed or sent image contains
spots.
Received image is too light. Request the sender to increase
The machine failed to print received fax messages.
Message appears blank at the
other end.
Both transmission and receiving are impossible.
Adjust scan density. p.30 “Image Density (Con-
The ADF or exposure glass is
dirty. Clean them.
Make sure that ink or correction fluid is dry before placing
originals.
image density.
When using moist, rough, or
processed paper, the printed
image may be partly invisible.
Only use recommended paper.
When D appears on the display, toner is beginning to run
out. Replace the toner cartridge soon.
If this happened when the receive file indicator was lit, a
problem such as run out of paper or toner might disable
printing.
Store has been selected for Reception File Setting. Print the
fax messages using a Web
browser or the Print Stored
RX File function.
When B is lit, load paper into
the tray.
The original was placed upside down. Place it properly.
Make sure that the modular
cord is correctly connected.
The terminal adaptor setting
is incorrect. Check the setting.
trast)”
“Maintaining Your Machine”,
General Settings Guide
---
“Copy Paper”,
tings Guide
“DAdding Toner”,
Settings Guide
p.85 “Substitute Reception”,
Facsimile Reference <Advanced
Features>
p.124 “Printing fax information using a Web browser”,
Facsimile Reference <Advanced
Features>
p.34 “Printing Received and
Stored Documents”,
Reference <Advanced Features>
“Loading Paper”,
tings Guide
p.11 “Placing Originals”
p.201 “Connecting the Machine to a Telephone Line and
Telephone”,
ence <Advanced Features>
---
Solving Problems
General Set-
General
Facsimile
General Set-
Facsimile Refer-
5
89
Troubleshooting
Problem Causes and solutions Reference
Transmission is possible,
though receiving is impossible.
Receiving is possible, though
transmission is impossible.
When using On Hook Dial or
Manual Dial, “
ing...
mission is not allowed.
LAN-Fax Driver does not
work.
Receiv-
” appears and trans-
5
All fax messages stored in
me mo ry ha ve bee n l os t. Th os e
messages include ones stored
through Memory Transmission/Reception, Confidential
Reception, Substitute Reception, or Auto Document.
The optional terminal adaptor
setting is incorrect. Check the
setting.
The optional terminal adaptor
setting is incorrect. Check the
setting.
If the machine fails to detect
the size of the original when
the {{{{Start}}}} key is pressed, it
performs a receiving operation. Press [Scan Area], select
the scan area, and then resend
the document.
The entered login user name,
login password, or driver encryption key is incorrect.
Check your login user name,
login password, or driver encryption key, and enter them
correctly.
A high security level is set by
the extended security function. Consult your administrator about appropriate security
settings.
When about one hour passes
after power of the machine is
turned off, all fax messages
stored in memory are lost. If
any messages have been lost
for this reason, a Power Failure Report is automatically
printed when the machine is
turned on. If fax messages
stored for Memory Transmission have been lost, check the
destinations and resend the
messages. If fax messages received through Memory, Confidential or Substitute
Reception have been lost, ask
the senders to resend the messages. If Auto Documents
have been lost, reprogram
them.
---
---
p.13 “Setting a Scan Area”
Ask the administrator.
Ask the administrator.
p.198 “Turning Off the Main
Power / When a Power Failure Occurs”, Facsimile Refer-
ence <Advanced Features>
90
Problem Causes and solutions Reference
Transmission failed due to
“Exceeded max. E-mail size.”
error.
When a correct password is
entered, you cannot print documents that appear in the confidential box or bulletin board
box, or transmit / print out
stored documents.
[ProgDest] or [Manual Input]
does not appear.
The following functions are
not available: Transfer Box,
Forwarding, Store File in the
Information Box, SMTP Reception Using Internet Fax
and Polling Transmission.
Other party reception is not
possible after group specification and memory transfer.
Although a group specification has been done to the following parties, the reception
was not possible.
Transfer Box, Forwarding,
Forwarding of Special Sende r,
Reception File Setting, E-mail
TX Results, SMTP Reception
Using Internet Fax.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent. Set Max. E-mail Size
to [Off], or set the maximum email size to a larger value.
Then, re-send the document.
Documents are locked by a security function when incorrect
passwords are entered a certain number of times. Contact
the administrator.
This function is made unavailable by the enhanced security
function. Consult your user
administrator.
This function is made unavailable by the enhanced security
function. Consult your user
administrator.
Check whether 500 or more
destinations in total are registered in a group.
A maximum of 500 parties can
be specified for a group.
Check if there are registered
over the specified numbers in
the address book. If a group
has been registered in another
group, it will not transmitted
even in case of specifying in
the 1 to 5 of the transfer box in
spite that it will not be displayed as error at time of specifying.
p.148 “E-mail Settings”, Fac-
simile Reference <Advanced Features>
Ask the administrator.
Ask the administrator.
Ask the administrator.
Ask the administrator.
“Registering a Destination to a
Group”, General Settings Guide
Solving Problems
5
91
Troubleshooting
When Things Don't Go as Expected
I Want... Operation Reference
to cancel a Memory Transmission.
to cancel an Immediate Transmission.
If the original is being
scanned, press [Stop Scanning]
or the {{{{Clear/Stop}}}} key.
If the original is being sent or
if it is in standby, press
[Change / Stop TX File] or the
{{{{Clear/Stop}}}} key.
Press [Stop Tra nsmission] or the
{{{{Clear/Stop}}}} key.
p.21 “Canceling a Memory
Transmission”
p.21 “Canceling a Memory
Transmission”
p.19 “Canceling a Transmission”, Facsimile Reference <Ad-
vanced Features>
p.26 “Canceling an Immediate
Transmission”
5
92
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