Preventing Unauthorized Use of Functions and Settings
Enhanced Network Security
Management Based on Authentication and Access Control
Specifying the Administrator/Security Functions
Troubleshooting
Appendix
Read this manual carefully before you use this product and keep it handy for future reference. For safe and correct use, please be sure to read
the Safety Information in the "General Settings Guide" before using the machine.
Introduction
This manual describes detailed instructions on the operation and notes about the use of this machine.
To get maximum versatility from this machine, all operators are requested to read this manual carefully
and follow the instructions. Please keep this manual in a handy place near the machine.
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its
completeness or accuracy. If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Trademarks
®
Microsoft
, Windows® and Windows NT® are registered trademarks of Microsoft Corporation in the
United States and/or other countries.
AppleTalk, EtherTalk, Rendezvous are registered trademarks of Apple Computer, Inc.
PostScript
®
and Acrobat® are registered trademarks of Adobe Systems, Incorporated.
PCL is a registered trademark of Hewlett-Packard Company.
Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to RICOH
Company Limited.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
The proper names of the Windows operating systems are as follows:
• The product name of Windows
• The product name of Windows
• The product name of Windows
• The product names of Windows
Microsoft
Microsoft
®
Windows® 2000 Advanced Server
®
Windows® 2000 Server
®
95 is Microsoft® Windows 95.
®
98 is Microsoft® Windows 98.
®
Me is Microsoft® Windows Millennium Edition (Windows Me).
®
2000 are as follows:
Microsoft® Windows® 2000 Professional
®
• The product names of Windows
Microsoft
®
Windows® XP Professional
XP are as follows:
Microsoft® Windows® XP Home Edition
• The product names of Windows Server™ 2003 are as follows:
Microsoft® Windows ServerTM 2003 Standard Edition
Microsoft® Windows ServerTM 2003 Enterprise Edition
®
Microsoft
• The product names of Windows NT
Microsoft® Windows NT® Server 4.0
Microsoft
Windows ServerTM 2003 Web Edition
®
4.0 are as follows:
®
Windows NT® Workstation 4.0
Notes
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Manuals for This Machine
The following manuals describe the operational procedures of this machine. For
particular functions, see the relevant parts of the manual.
Note
❒ Manuals provided are specific to machine type.
❒ Adobe Acrobat Reader is necessary to view the manuals as a PDF file.
❒ Two CD-ROMs are provided:
• CD-ROM 1 “Operating Instructions for Printer/Scanner”
• CD-ROM 2 “Scanner Driver and Document Management Utility”
❖❖❖❖ General Settings Guide
Provides an overview of the machine and describes System Settings (such as
Tray Paper Settings), Document Server functions, and troubleshooting.
Refer to this manual for Address Book procedures such as registering e-mail
addresses and user codes.
❖❖❖❖ Security Reference (this manual)
This manual is for administrators of this machine. It describes security functions that the administrators can use to protect data from being tampered, or
prevent the machine from unauthorized use. Also refer to this manual for the
procedures for registering administrators, as well as setting user and administrator authentication.
❖❖❖❖ Network Guide (PDF file - CD-ROM1)
Provides information about configuring and operating the printer in a network environment or using software.
This manual covers all models, and therefore contains functions and settings
that may not be available for your model.
Images, illustrations, functions, and supported operating systems may differ
from those of your model.
❖❖❖❖ Copy Reference
Describes operations, functions, and troubleshooting for the machine's copier
function.
❖❖❖❖ Printer Reference
Describes system settings, operations, functions, and troubleshooting for the
machine's printer function.
❖❖❖❖ Scanner Reference (PDF file - CD-ROM1)
Describes operations, functions, and troubleshooting for the machine's scanner function.
i
❖❖❖❖ Manuals for DeskTopBinder Lite
DeskTopBinder Lite is a utility included on the CD-ROM labeled “Scanner
Driver and Document Management Utility”.
• DeskTopBinder Lite Setup Guide (PDF file - CD-ROM2)
Describes installation of, and the operating environment for DeskTopBinder Lite in detail. This guide can be displayed from the [Setup] display
when DeskTopBinder Lite is installed.
• DeskTopBinder Lite Introduction Guide (PDF file - CD-ROM2)
Describes operations of DeskTopBinder Lite and provides an overview of
its functions. This guide is added to the [Start] menu when DeskTopBinder
Lite is installed.
• Auto Document Link Guide (PDF file - CD-ROM2)
Describes operations and functions of Auto Document Link installed with
DeskTopBinder Lite. This guide is added to the [Start] menu when DeskTopBinder Lite is installed.
❖❖❖❖ Other manuals
• PostScript3 Supplement (PDF file-CD-ROM1)
• UNIX Supplement (available from an authorized dealer, or as a PDF file on
our Web site)
ii
TABLE OF CONTENTS
Manuals for This Machine......................................................................................i
How to Read This Manual .....................................................................................1
The following set of symbols is used in this manual.
WARNING:
This symbol indicates a potentially hazardous situation that might result in
death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.
CAUTION:
This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury
when you misuse the machine without following the instructions under this
symbol. Be sure to read the instructions, all of which are described in the Safety
Information section.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed, originals might be
damaged, or data might be lost. Be sure to read this.
Preparation
This symbol indicates information or preparations required prior to operating.
Note
This symbol indicates precautions for operation, or actions to take after abnormal operation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[]
Keys that appear on the machine's display panel.
[]
Keys and buttons that appear on the computer's display.
{}
Keys built into the machine's control panel.
{}
Keys on the computer's keyboard.
1
2
1. Getting Started
Enhanced Security
This machine's security function can be enhanced through the management of
the machine and its users using the improved authentication functions.
By specifying access limits on the machine’s functions and the documents and
data stored in the machine, you can prevent information leaks and unauthorized
access.
Data encryption can prevent unauthorized data access and tampering via the
network.
❖❖❖❖ Authentication and Access Limits
Using authentication, administrators manage the machine and its users. To
enable authentication, information about both administrators and users must
be registered in order to authenticate users via their login user names and
passwords.
Four types of administrator manage specific areas of machine usage, such as
settings and user registration.
Access limits for each user are specified by the administrator responsible for
user access to machine functions and documents and data stored in the machine.
Reference
For details, see p.69 “The Roles of Administrators”.
❖❖❖❖ Encryption Technology
This machine can establish secure communication paths by encrypting transmitted data and passwords.
3
Getting Started
Glossary
❖❖❖❖ Administrator
1
Administrators manage a specific area of machine usage, such as settings or
user registration.
There are four types of administrator: user administrator, network administrator, machine administrator, and file administrator. One person can act as
more than one type of administrator.
Basically, administrators make machine settings and manage the machine;
they cannot perform normal operations, such as copying and printing.
❖❖❖❖ User
A user performs normal operations on the machine, such as copying and
printing.
❖❖❖❖ File Creator (Owner)
This is a user who can store files in the machine and authorize other users to
view, edit, or delete those files.
❖❖❖❖ Registered User
This is a user whose personal information is registered in the address book.
The registered user is the user who knows the login user name and password.
❖❖❖❖ Administrator Authentication
Administrators are authenticated by means of the login user name and login
password supplied by the administrator when specifying the machine’s settings or accessing the machine over the network.
❖❖❖❖ User Authentication
Users are authenticated by means of the login user name and login password
supplied by the user when specifying the machine’s settings or accessing the
machine over the network.
❖❖❖❖ Login
This action is required for administrator authentication and user authentication. Enter your login user name and login password on the machine’s control
panel.
A login user name and login password may also be supplied when accessing
the machine over the network or using such utilities as Web Image Monitor
and SmartDeviceMonitor for Admin.
❖❖❖❖ Logout
This action is required with administrator and user authentication. This action is required when you have finished using the machine or changing the
settings.
4
Security Measures Provided by this Machine
Security Measures Provided by this
Machine
Preventing Information Leaks
❖❖❖❖ Printing confidential files
Using the printer’s Locked Print, you can store files in the machine as confidential files and then print them. You can print a file using the machine’s control panel and collect it on the spot to prevent others from seeing it.
Reference
For details, see p.9 “Printing a Confidential Document”.
❖❖❖❖ Protecting Stored Files from Unauthorized Access
You can specify who is allowed to use and access scanned files and the files
in Document Server. You can prevent activities such as the printing of stored
files by unauthorized users.
Reference
For details, see p.11 “Specifying Access Permission for Stored Files”.
❖❖❖❖ Protecting Stored Files from Theft
You can specify who is allowed to use and access scanned files and the files
in Document Server. You can prevent such activities as the sending and
downloading of stored files by unauthorized users.
1
Reference
For details, see p.11 “Specifying Access Permission for Stored Files”.
❖❖❖❖ Preventing Data Leaks Due to Unauthorized Transmission
You can specify in the address book which users are allowed to send files using the scanner function.
You can also limit the direct entry of destinations to prevent files from being
sent to destinations not registered in the address book.
Reference
For details, see p.17 “Preventing Data Leaks Due to Unauthorized Transmission”.
❖❖❖❖ Protecting Registered Information in the Address Book
You can specify who is allowed to access the data in the address book. You
can prevent the data in the address book being used by unregistered users.
To protect the data from unauthorized reading, you can also encrypt the data
in the address book.
Note
❒ To encrypt the data in the address book, the machine must have the printer
and scanner functions.
5
Getting Started
Reference
For details, see p.19 “Protecting the Address Book”.
❖❖❖❖ Overwriting the Data on the Hard Disk
1
You can overwrite data on the hard disk.
Reference
For details, see p.23 “Overwriting the Data on the Hard Disk”.
Preventing Unauthorized Operation
❖❖❖❖ Preventing Modification or Deletion of Stored Data
You can specify who is allowed to access stored scan files and files stored in
Document Server.
You can permit selected users who are allowed to access stored files to modify
or delete the files.
Reference
For details, see p.11 “Specifying Access Permission for Stored Files”.
❖❖❖❖ Preventing Modification of Machine Settings
The machine settings that can be modified depend on the type of administrator account.
Register the administrators so that users cannot change the administrator settings.
Reference
For details, see p.29 “Preventing Modification of Machine Settings”.
❖❖❖❖ Limiting Available Functions
To prevent unauthorized operation, you can specify who is allowed to access
each of the machine’s functions.
Reference
For details, see p.30 “Limiting Available Functions”.
6
Security Measures Provided by this Machine
Enhanced Network Security
❖❖❖❖ Preventing Unauthorized Access
You can limit IP addresses or disable ports to prevent unauthorized access
over the network and protect the address book, stored files, and default settings.
Reference
For details, see p.33 “Preventing Unauthorized Access”.
❖❖❖❖ Encrypting Transmitted Passwords
Prevent login passwords, group passwords for PDF files, and IPP authentication passwords being revealed by encrypting them for transmission.
Also, encrypt the login password for administrator authentication and user
authentication.
Note
❒ To encrypt transmitted passwords, the machine must have the printer and
scanner functions.
Reference
For details, see p.36 “Encrypting Transmitted Passwords”.
❖❖❖❖ Safer Communication Using SSL
When you access the machine using a Web browser or IPP, you can establish
encrypted communication using SSL. When you access the machine using an
application such as SmartDeviceMonitor for Admin, you can establish encrypted communication using SNMPv3 or SSL.
To protect data from interception, analysis, and tampering, you can install a
server certificate in the machine, negotiate a secure connection, and encrypt
transmitted data.
1
Note
❒ To establish encrypted communication using SSL, the machine must have
the printer and scanner functions.
Reference
For details, see p.40 “Protection Using Encryption”.
7
Getting Started
1
8
2. Preventing Information
Leaks
Printing a Confidential Document
To use this function, the printer/scanner option must be installed.
Depending on the location of the machine, it is difficult to prevent unauthorized
persons from viewing prints lying in the machine’s output trays. When printing
confidential documents, use the Locked Print function.
❖❖❖❖ Locked Print
Using the printer’s Locked Print function, store files in the machine as Locked
Print files and then print them from the control panel and retrieve them immediately, preventing others from viewing them.
Reference
If user authentication has been enabled, you must enter the login user
name and login password using the printer driver. For details see the
printer driver Help.
You can perform Locked Print even if user authentication is not enabled.
For details see Printer Reference.
Choosing a Locked Print file
Using the printer driver, specify a Locked Print file.
Open the printer driver dialog box.
AAAA
Set [Job type:] to [Locked Print].
BBBB
Click [Details...].
CCCC
Enter the user ID and password.
DDDD
A confirmation message appears.
Note
❒ The user ID and password entered here let you use the Locked Print func-
tion.
❒ To print a Locked Print file, enter the same user ID and password on the
control panel.
Limitation
❒ Enter the user ID using up to 8 alphanumeric characters.
❒ Enter the password using 4 to 8 numbers.
Click [OK].
EEEE
Click [OK].
FFFF
9
Preventing Information Leaks
Click [OK].
GGGG
Perform Locked Print.
HHHH
Reference
For details, see the printer driver Help.
2
Printing a Locked Print File
To print a Locked Print file, face the machine and print the file using the control
panel.
Preparation
For details about logging on with user authentication, see p.63 “Login (Using
the Control Panel)”.
For details about logging off with user authentication, see p.64 “Log Off (Using the Control Panel)”.
Press the {{{{Printer}}}} key.
AAAA
Press [Locked & Sample Print Job List].
BBBB
Press [
CCCC
Locked Print Job List
Only Locked Print files belonging to the user who has logged on appear.
].
10
Select the Locked Print file to print.
DDDD
Press [Print].
EEEE
Enter the password for the stored file, and then press [OK].
FFFF
Note
❒ Enter the password specified in step
file”.
Press [Yes].
GGGG
on p.9 “Choosing a Locked Print
D
Specifying Access Permission for Stored Files
Specifying Access Permission for Stored
Files
You can specify who is allowed to access stored scan files and files stored in the
Document Server.
You can prevent activities such as the printing or sending of stored files by unauthorized users.
❖❖❖❖ Access Permission
To limit the use of stored files, you can specify four types of access permission.
Read-onlyIn addition to checking the content of and in-
formation about stored files, you can also
print and send the files.
EditYou can change the print settings for stored
files. This includes permission to view files.
Edit / DeleteYou can delete stored files.
This includes permission to view and edit
files.
Full ControlYou can specify the user and access permis-
sion.This includes permission to view, edit,
and edit / delete files.
2
Note
❒ Files can be stored by any user who is allowed to use the Document Server
or scanner function.
❒ Using Web Image Monitor, you can check the content of stored files. For
details, see the Web Image Monitor Help.
❒ The default access permission for the file creator (owner) is “full control”.
❖❖❖❖ Password for Stored Files
Passwords for stored files can be specified by the file creator (owner) or file
administrator.
You can obtain greater protection against the unauthorized use of files.
Assigning Users and Access Permission for Stored Files
This can be specified by the file creator (owner) or file administrator.
Specify the users and their access permissions for each stored file.
By making this setting, only users granted access permission can access stored
files.
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
11
Preventing Information Leaks
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Important
❒ If files become inaccessible, reset their access permission as the file creator
(owner). This can also be done by the file administrator. If you want to access
a file but do not have access permission, ask the file creator (owner).
Press the {{{{Document Server}}}} key.
2
AAAA
Select the file.
BBBB
Press [File Management].
CCCC
Press [Change Acs. Priv.].
DDDD
12
Press [Program/Change/Delete].
EEEE
Press [New Program].
FFFF
Select the users or groups you want to assign permission to.
GGGG
You can select more than one users.
By pressing [All Users], you can select all the users.
Press [Exit].
HHHH
Specifying Access Permission for Stored Files
Select the user who you want to assign an access permission to, and then
IIII
select the permission.
Select the access permission from [Read-only], [Edit], [Edit / Delete], or [Full Con-
].
trol
Press [Exit].
JJJJ
Press [OK].
KKKK
Press [OK].
LLLL
Assigning the User and the Access Permission for the User’s
Stored Files
This can be specified by the file creator (owner) or file administrator.
Specify the users and their access permission to files stored by a particular user.
Only those users granted access permission can access stored files.
This makes the management of access permission easier than it is when permission is specified for each stored file.
2
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Important
❒ If files become inaccessible, be sure to enable the file administrator, and then
reset the access permission for the files in question.
Press the {{{{User Tools/Counter}}}} key.
AAAA
BBBB
Press [
System Settings
].
13
Preventing Information Leaks
Press [Administrator Tools].
CCCC
2
Press [Address Book Management].
DDDD
If it does not appear, press [TTTTNext].
Select the user or group.
EEEE
Press [Protection].
FFFF
Under "Protect File(s)", press [Program / Change] for "Permissions for Us-
GGGG
ers/Groups".
If it does not appear, press [TTTTNext].
HHHH
Press [
New Program
].
14
Select the users or groups to register.
IIII
You can select more than one users.
By pressing [
Press [Exit].
JJJJ
All Users
], you can select all the users.
Specifying Access Permission for Stored Files
Select the user who you want to assign an access permission to, and then
KKKK
select the permission.
Select the access permission from [Read-only], [Edit], [Edit / Delete], or [Full Con-
].
trol
Press [Exit].
LLLL
Press [OK].
MMMM
Press [Exit].
NNNN
Press the {{{{User Tools/Counter}}}} key.
OOOO
Specifying Passwords for the Stored Files
This can be specified by the file creator (owner) or file administrator.
Specify passwords for the stored files.
Provides increased protection against unauthorized use of files.
2
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Press the {{{{Document Server}}}} key.
AAAA
Select the file.
BBBB
Press [File Management].
CCCC
Press [
DDDD
EEEE
FFFF
Change Password
Enter the password using the number keys.
You can use 4 to 8 numbers as the password for the stored file.
Press [Change] at the bottom of the screen.
].
15
Preventing Information Leaks
Confirm the password by re-entering it using the number keys.
GGGG
Press [#].
HHHH
Press [OK].
IIII
Press [OK].
JJJJ
2
Unlocking Files
If you specify “Enhance File Protection”, the file will be locked and become inaccessible if an invalid password is entered ten times. This section explains how
to unlock files.
Only the file administrator can unlock files.
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Press the {{{{Document Server}}}} key.
AAAA
Select the file.
BBBB
Press [File Management].
CCCC
Press [Unlock Files].
DDDD
16
Press [Yes].
EEEE
Press [OK].
FFFF
Preventing Data Leaks Due to Unauthorized Transmission
Preventing Data Leaks Due to
Unauthorized Transmission
If user authentication is specified, the user who has logged on can be designated
as the sender to prevent unauthorized access.
You can also limit the direct entry of destinations to prevent files from being sent
to destinations not registered in the address book.
Specifying Which Users Are Allowed to Send Files
If user authentication is specified, the user who has logged on is designated as
the sender. With this setting, you can prevent unauthorized access. If you have
not specified user authentication, see General Settings Guide.
Note
❒ You need to register the e-mail address. See General Settings Guide.
Restrictions on Destinations
This can be specified by the user administrator.
Make the setting to disable the direct entry of e-mail addresses under the scanner function.
By making this setting, the destinations can be restricted to addresses registered
in the address book.
2
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Press the {{{{User Tools/Counter}}}} key.
AAAA
Press [System Settings].
BBBB
17
Preventing Information Leaks
Press [Administrator Tools].
CCCC
2
Press [Extended Security].
DDDD
Press [On] for “Restrict Use of Destinations”.
EEEE
Note
❒ If you set “Restrict Use of Destinations” to [Off], “Permit Adding of Desti-
nations” appears.
❒ If you set “Permit Adding of Destinations” to [On], the user can register
destinations by entering them directly.
❒ If you set “Permit Adding of Destinations” to [Off], the user cannot register
destinations by entering them directly.
Press [OK].
FFFF
Press the {{{{User Tools/Counter}}}} key.
GGGG
Reference
This can also be specified using Web Image Monitor or SmartDeviceMonitor for Admin. For details, see the Help for each application.
18
Protecting the Address Book
Protecting the Address Book
You can specify who is allowed to access the data in the address book. By making this setting, you can prevent the data in the address book being used by unregistered users.
To protect the data from unauthorized reading, you can also encrypt the data in
the address book.
Address Book Access Permission
This can be specified by the registered user. The access permission can also be
specified by a user granted full control or the user administrator.
You can specify who is allowed to access the data in the address book.
By making this setting, you can prevent the data in the address book being used
by unregistered users.
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Press the {{{{User Tools/Counter}}}} key.
AAAA
2
Press [System Settings].
BBBB
Press [Administrator Tools].
CCCC
Press [Address Book Management].
DDDD
If it does not appear, press [TTTTNext].
19
Preventing Information Leaks
Select the user or group.
EEEE
2
Press [Protection].
FFFF
Under "Protect Destination", press [Program / Change] for "Permissions for
GGGG
Users/Groups".
Press [
HHHH
IIII
New Program
Select the users or groups to register.
You can select more than one users.
By pressing [All Users], you can select all the users.
].
20
Press [
JJJJ
Select the user who you want to assign an access permission to, and then
KKKK
select the permission.
Select the permission, from [Read-only], [Edit], [Edit / Delete], or [Full Control].
Press [Exit].
LLLL
Exit
].
Protecting the Address Book
Press [OK].
MMMM
Press [Exit].
NNNN
Press the {{{{User Tools/Counter}}}} key.
OOOO
Encrypting the Data in the Address Book
This can be specified by the user administrator.
Encrypt the data in the address book.
Preparation
For details about logging on with administrator authentication, see p.75
“Logging on Using Administrator Authentication”.
For details about logging off with administrator authentication, see p.76
“Logging off Using Administrator Authentication”.
Note
❒ To encrypt the data in the address book, the machine must have the printer
and scanner functions.
❒ Encrypting the data in the address book may take a long time.
❒ The time it takes to encrypt the data in the address book depends on the
number of registered users.
❒ The machine cannot be used during encryption.
❒ If you press [Stop] during encryption, the data is not encrypted.
❒ If you press [Stop] during decryption, the data stays encrypted.
2
Press the {{{{User Tools/Counter}}}} key.
AAAA
Press [
BBBB
CCCC
DDDD
System Settings
Press [Administrator Tools].
Press [Extended Security].
].
21
Preventing Information Leaks
Press [On] for “Encrypt Address Book”.
EEEE
2
Press [Change] for [Encryption Key].
FFFF
Enter the encryption key, and then press [OK].
GGGG
Enter the encryption key using up to 32 alphanumeric characters.
Press [Encrypt / Decrypt].
HHHH
Press [Yes].
IIII
Press [Exit].
JJJJ
Press [OK].
KKKK
Press the {{{{User Tools/Counter}}}} key.
LLLL
22
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