Ricoh Aficio 180 Service Manual
RICOH GROUP COMPANIES
A250/B001
SERVICE MANUAL
000846MIU
SERVICE MANUAL
A250/B001
RICOH GROUP COMPANIES
A250/B001
SERVICE MANUAL
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2000 RICOH Corporation. All rights reserved.
WARNING
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Corporation. Users of this
manual should be either service trained or
certified by successfully completing a Ricoh
Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property. or loss of warranty
protection.
Ricoh Corporation
000845MIU
LEGEND
PRODUCT CODE COMPANY
GESTETNER RICOH SAVIN
A250 3218 Aficio 180 9918DP
B001 3215S Aficio 150 2015DP
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
*
7/99 Original Printing
1/00 B001 Addition
TABLE OF CONTENTS
OVERALL INFORMATION
1. OVERALL MACHINE INFORMA TION ........................................1-1
1.1 SPECIFICATIONS.................................................................................... 1-1
1.2 MACHINE CONFIGURATION..................................................................1-5
1.3 PAPER PATH........................................................................................... 1-6
1.4 MECHANICAL COMPONENT LAYOUT................................................... 1-7
1.5 ELECTRICAL COMPONENT DESCRIPTIONS........................................ 1-8
1.5.1 COPIER ENGINE ............................................................................ 1-8
1.6 DRIVE LAYOUT...................................................................................... 1-11
1.7 COPY PROCESS................................................................................... 1-12
1.7.1 OVERVIEW.................................................................................... 1-12
1.8 BOARD STRUCTURE............................................................................ 1-14
1.8.1 OVERVIEW.................................................................................... 1-14
1.8.2 DESCRIPTION....................................................................................1-15
DETAILED DESCRIPTIONS
2. DETAILED SECTION DESCRIPTIONS.......................................2-1
2.1 SCANNING............................................................................................... 2-1
2.1.1 OVERVIEW...................................................................................... 2-1
2.1.2 SCANNER DRIVE ........................................................................... 2-2
2.1.3 ORIGINAL SIZE DETECTION IN PLATEN MODE.......................... 2-3
2.2 IMAGE PROCESSING ............................................................................. 2-5
2.2.1 OVERVIEW...................................................................................... 2-5
2.2.2 SBU (SENSOR BOARD UNIT)........................................................ 2-7
2.2.3 AUTO IMAGE DENSITY (ADS).......................................................2-8
2.2.4 IMAGE PROCESSING UNIT (IPU).................................................. 2-9
2.2.5 MEMORY CONTROLLER AND EXTENDED MEMORY
BOARD (EMB)............................................................................... 2-20
2.2.6 VIDEO CONTROL UNIT (VCU)..................................................... 2-21
2.2.7 IMAGE PROCESSING SUMMARY............................................... 2-23
2.3 LASER EXPOSURE............................................................................... 2-33
2.3.1 OVERVIEW.................................................................................... 2-33
2.3.2 OPTICAL PATH............................................................................. 2-34
2.3.3 AUTO POWER CONTROL (APC) ................................................. 2-35
2.3.4 LD SAFETY SWITCH.................................................................... 2-36
2.4 ALL-IN-ONE CARTRIDGE (AIO CARTRIDGE)...................................... 2-37
2.4.1 OVERVIEW.................................................................................... 2-37
2.4.2 DRIVE............................................................................................ 2-38
2.4.3 DRUM CHARGE............................................................................ 2-39
2.4.4 DEVELOPMENT............................................................................ 2-40
2.4.5 DRUM CLEANING......................................................................... 2-43
SM i A250
2.5 IMAGE TRANSFER AND PAPER SEPARATION .................................. 2-44
2.5.1 OVERVIEW.................................................................................... 2-44
2.5.2 TRANSFER CURRENT SETTINGS..............................................2-45
2.5.3 TRANSFER ROLLER CLEANING................................................. 2-46
2.6 PAPER FEED......................................................................................... 2-47
2.6.1 OVERVIEW.................................................................................... 2-47
2.6.2 BUILT-IN TRAY ............................................................................. 2-48
2.6.3 BY-PASS TRAY............................................................................. 2-51
2.6.4 PAPER REGISTRATION............................................................... 2-53
2.6.5 MISFEED DETECTION.................................................................2-54
2.7 IMAGE FUSING...................................................................................... 2-57
2.7.1 OVERVIEW.................................................................................... 2-57
2.7.2 FUSING UNIT DRIVE.................................................................... 2-58
2.7.3 PRESSURE ROLLER/PAPER EXIT.............................................. 2-59
2.7.4 FUSING UNIT DRIVE RELEASE................................................... 2-59
2.7.5 FUSING TEMPERATURE CONTROL........................................... 2-60
2.7.6 OVERHEAT PROTECTION........................................................... 2-63
2.7.7 ENERGY SAVER MODE............................................................... 2-63
INSTALLATION
3. INSTALLA TION...........................................................................3-1
3.1 INSTALLATION REQUIREMENTS...........................................................3-1
3.1.1 ENVIRONMENT .............................................................................. 3-1
3.1.2 MACHINE LEVEL............................................................................ 3-2
3.1.3 MINIMUM SPACE REQUIREMENTS.............................................. 3-3
3.1.4 POWER REQUIREMENTS.............................................................. 3-4
3.2 COPIER INSTALLATION.......................................................................... 3-5
3.2.1 ACCESSORY CHECK..................................................................... 3-5
3.2.2 COPIER INSTALLATION PROCEDURE......................................... 3-6
3.3 ADF INSTALLATION.............................................................................. 3-10
3.3.1 ACCESSORY CHECK................................................................... 3-10
3.3.2 ADF INSTALLATION PROCEDURE ............................................. 3-11
3.4 PAPER TRAY UNIT (1 TRAY) INSTALLATION ..................................... 3-14
3.4.1 ACCESSORY CHECK................................................................... 3-14
3.4.2 PAPER TRAY UNIT INSTALLATION PROCEDURE..................... 3-15
3.5 PAPER TRAY UNIT (2 TRAYS) INSTALLATION................................... 3-18
3.5.1 ACCESSORY CHECK................................................................... 3-18
3.5.2 PAPER TRAY UNIT INSTALLATION PROCEDURE..................... 3-19
3.6 1-BIN SORTER INSTALLATION............................................................ 3-23
3.6.1 ACCESSORY CHECK................................................................... 3-23
3.6.2 1-BIN SORTER INSTALLATION PROCEDURE............................ 3-24
3.7 PLATEN COVER INSTALLATION.......................................................... 3-29
3.7.1 ACCESSORY CHECK................................................................... 3-29
3.7.2 PLATEN COVER INSTALLATION PROCEDURE......................... 3-29
3.8 EXTENDED MEMORY BOARD INSTALLATION................................... 3-30
3.8.1 ACCESSORY CHECK................................................................... 3-30
A250 ii SM
Rev. 01/2001
3.8.2 EXTENDED MEMORY BOARD INSTALLATION
PROCEDURE.................................................................................3-31
3.9 DRUM HEATER INSTALLATION (OPTION)...........................................3-32
3.10 OPTICS ANTI-CONDENSATION HEATER INSTALLATION
(OPTION) ..............................................................................................3-33
3.11 TRAY HEATER INSTALLATION...........................................................3-34
3.12 KEY COUNTER.....................................................................................3-40
SERVICE TABLES
4. SERVICE TABLES...................................................................... 4-1
4.1 GENERAL CAUTION ................................................................................4-1
4.1.1 AIO CARTRIDGE (ALL-IN-ONE CARTRIDGE)................................4-1
4.1.2 TRANSFER ROLLER UNIT..............................................................4-1
4.1.3 SCANNER UNIT...............................................................................4-1
4.1.4 LASER UNIT.....................................................................................4-2
4.1.5 FUSING UNIT...................................................................................4-2
4.1.6 PAPER FEED...................................................................................4-2
4.1.7 OTHERS...........................................................................................4-2
4.2 SERVICE PROGRAM MODE....................................................................4-3
4.2.1 SERVICE PROGRAM MODE OPERATION.....................................4-3
4.1.2 SERVICE PROGRAM MODE TABLES............................................4-4
4.1.3 TEST PATTERN PRINTING (SP5-902) .........................................4-38
4.1.4 INPUT CHECK (SP5-803) ..............................................................4-39
4.1.5 OUTPUT CHECK (SP5-804) ..........................................................4-44
4.1.6 COPY JAM HISTORY DISPLAY (SP7-903) ...................................4-46
4.1.7 ORIGINAL JAM HISTORY DISPLAY (SP7-905) ............................4-47
4.1.8 SYSTEM PARAMETER AND DATA LISTS (SP5-992) ..................4-48
4.1.9 MEMORY ALL CLEAR (SP5-801)..................................................4-49
4.1.10 PROGRAM UPLOAD/DOWNLOAD .............................................4-50
4.1.11 NVRAM DATA DOWNLOAD ........................................................4-53
4.1.12 APS AND PLATEN/DF COVER SENSOR OUTPUT DISPLAY
(SP4-301) .....................................................................................4-55
4.1.13 DF APS SENSOR OUTPUT DISPLAY (SP6-901)........................4-56
4.1.14 DISPLAY LANGUAGE (SP5-808) ................................................4-57
4.1.15 SERIAL NUMBER INPUT (SP5-811) ...........................................4-57
4.3 USER TOOLS .........................................................................................4-58
4.1.1 HOW TO ENTER AND EXIT USER TOOLS ..................................4-58
4.1.2 USER TOOLS TABLE ....................................................................4-58
4.4 LEDS .......................................................................................................4-60
4.5 SPECIAL TOOLS AND LUBRICANTS ....................................................4-60
4.5.1 SPECIAL TOOLS ...........................................................................4-60
4.5.2 LUBRICANTS.................................................................................4-60
4.6 ROM HISTORY ........................................................................................4-61
PREVENTIVE MAINTENANCE
5. PREVENTIVE MAINTENANCE SCHEDULE .............................. 5-1
SM iii A250
5.1 PM TABLE................................................................................................ 5-1
5.2 HOW TO CLEAR THE MAINTENANCE COUNTER................................ 5-2
REPLACEMENT AND ADJUSTMENT
6. REPLACEMENT AND ADJUSTMENT........................................ 6-1
6.1 EXTERIOR REMOVAL............................................................................. 6-1
6.1.1 REAR COVER................................................................................. 6-1
6.1.2 COPY TRAY.................................................................................... 6-1
6.1.3 LEFT COVER .................................................................................. 6-1
6.1.4 FRONT COVER............................................................................... 6-2
6.1.5 UPPER RIGHT COVER................................................................... 6-3
6.1.6 LOWER RIGHT COVER.................................................................. 6-3
6.1.7 RIGHT SMALL COVER................................................................... 6-3
6.1.8 OPERATION PANEL....................................................................... 6-4
6.2 SCANNER................................................................................................6-5
6.2.1 EXPOSURE GLASS REMOVAL...................................................... 6-5
6.2.2 LENS BLOCK REMOVAL................................................................ 6-7
6.2.3 EXPOSURE LAMP REPLACEMENT .............................................. 6-8
6.2.4 1ST SCANNER ALIGNMENT ADJUSTMENT................................. 6-9
6.2.5 2ND SCANNER POSITION ADJUSTMENT.................................. 6-10
6.3 LASER UNIT........................................................................................... 6-11
6.3.1 CAUTION DECAL LOCATIONS.................................................... 6-11
6.3.2 LASER UNIT/TONER SHIELD GLASS REMOVAL....................... 6-12
6.3.3 LD UNIT/LASER SYNCHRONIZATION DETECTOR
REMOVAL ..................................................................................... 6-13
6.3.4 EXIT TRAY PAPER SENSOR REMOVAL..................................... 6-13
6.3.5 POLYGONAL MIRROR MOTOR REMOVAL.................................6-14
6.3.6 LASER UNIT ALIGNMENT ADJUSTMENT................................... 6-15
6.4 IMAGE TRANSFER................................................................................ 6-16
6.4.1 TRANSFER ROLLER REMOVAL.................................................. 6-16
6.5 FUSING..................................................................................................6-17
6.5.1 FUSING UNIT REMOVAL.............................................................. 6-17
6.5.2 HOT ROLLER, FUSING LAMP AND THERMOFUSE
REPLACEMENT............................................................................ 6-18
6.5.3 PRESSURE ROLLER REPLACEMENT........................................ 6-20
6.5.4 FUSING THERMISTOR REPLACEMENT..................................... 6-21
6.5.5 HOT ROLLER STRIPPER PAWL REPLACEMENT......................6-22
6.6 PAPER FEED......................................................................................... 6-23
6.6.1 PAPER FEED ROLLER REPLACEMENT..................................... 6-23
6.6.2 FRICTION PAD REPLACEMENT.................................................. 6-24
6.6.3 STANDARD TRAY PAPER FEED CLUTCH REPLACEMENT...... 6-25
6.6.4 VERTICAL TRANSPORT ROLLER/SENSOR/
CLUTCH REPLACEMENT............................................................. 6-26
6.6.5 BY-PASS FEED ROLLER REPLACEMENT.................................. 6-27
6.6.6 BY-PASS FEED FRICTION PAD REPLACEMENT....................... 6-28
6.6.7 BY-PASS FEED SENSOR REPLACEMENT................................. 6-29
6.6.8 BY-PASS TRAY REMOVAL .......................................................... 6-30
A250 iv SM
Rev. 05/2000
6.6.9 BY-PASS FEED PAPER WIDTH SENSOR REMOVAL .................6-31
6.6.10 REGISTRATION ROLLER REMOVAL.........................................6-32
6.6.11 REGISTRATION SENSOR REPLACEMENT...............................6-33
6.6.12 TONER END SENSOR REPLACEMENT.....................................6-34
6.7 OTHERS..................................................................................................6-35
6.7.1 MAIN MOTOR/GEAR BOX REPLACEMENT.................................6-35
6.7.2 IOB (INPUT OUTPUT BOARD) REPLACEMENT ..........................6-36
6.7.3 BICU (BASE-ENGINE IMAGE CONTROL UNIT)
REPLACEMENT.............................................................................6-37
6.7.4 POWER SUPPLY UNIT AND B/C/T POWER PACK
REPLACEMENT.............................................................................6-38
6.8 STANDARD WHITE DENSITY ADJUSTMENT.......................................6-39
6.9 COPY ADJUSTMENT PRINTING/SCANNING .......................................6-40
6.9.1 PRINTING ......................................................................................6-40
6.9.2 SCANNING.....................................................................................6-42
6.9.3 ADF IMAGE ADJUSTMENT...........................................................6-44
TROUBLESHOOTING
7. TROUBLESHOOTING ................................................................ 7-1
7.1 SERVICE CALL CONDITIONS .................................................................7-1
7.1.1 SUMMARY .......................................................................................7-1
7.1.2 SC CODE DESCRIPTIONS .............................................................7-2
7.2 BLOWN FUSE TABLE ............................................................................7-10
7.3 ELECTRICAL COMPONENT DEFECTS.................................................7-10
7.3.1 SWITCHES.....................................................................................7-10
7.3.2 SENSORS ......................................................................................7-11
7.4 COPY QUALITY ......................................................................................7-12
7.4.1 LOW IMAGE DENSITY ..................................................................7-12
7.5 FIRMWARE HISTORY ............................................................................7-14
7.5.1 A250 FIRMWARE MODIFICATION HISTORY...............................7-14
DOCUMENT FEEDER A859
1. OVERALL INFORMATION.......................................................... 8-1
1.1 SPECIFICATIONS.....................................................................................8-1
1.2 MECHANICAL COMPONENT LAYOUT....................................................8-2
1.3 ELECTRICAL COMPONENT LAYOUT.....................................................8-3
1.4 ELECTRICAL COMPONENT DESCRIPTION...........................................8-4
1.5 DRIVE LAYOUT ........................................................................................8-5
2. DETAILED SECTION DESCRIPTIONS ...................................... 8-6
2.1 ORIGINAL SIZE DETECTION...................................................................8-6
1.2 PICK-UP AND SEPARATION ...................................................................8-8
1.3 ORIGINAL TRANSPORT AND EXIT MECHANISM ..................................8-9
1.4 STAMP ....................................................................................................8-10
SM v A250
Rev. 05/2000
1.5 TIMING CHARTS ....................................................................................8-11
1.5.1 A4 SIDEWAYS ...............................................................................8-11
1.5.2 A4 SIDEWAYS, STAMP MODE .....................................................8-12
1.6 JAM DETECTION....................................................................................8-13
1.7 OVERALL ELECTRICAL CIRCUIT .........................................................8-14
3. REPLACEMENT AND ADJUSTMENT...................................... 8-15
3.1 FEED UNIT REMOVAL ...........................................................................8-15
3.2 SEPARATION ROLLER REPLACEMENT ..............................................8-15
3.3 PICK-UP ROLLER REPLACEMENT.......................................................8-16
3.4 FEED BELT REPLACEMENT .................................................................8-16
3.5 ORIGINAL SET SENSOR REPLACEMENT............................................8-17
3.6
ORIGINAL WIDTH/LENGTH/TRAILING EDGE SENSOR REPLACEMENT
3.7 ORIGINAL EXIT TRAY/FRONT COVER/REAR COVER
REMOVAL ...............................................................................................8-19
3.8 FEED COVER OPEN SENSOR/DF OPEN SENSOR
REPLACEMENT......................................................................................8-19
3.9 FEED CLUTCH/PICK-UP SOL/TRANSPORT MOTOR
REPLACEMENT......................................................................................8-20
3.10 DF FEED COVER REMOVAL ...............................................................8-21
3.11 REGISTRATION SENSOR REPLACEMENT........................................8-21
3.12 STAMP SOLENOID REPLACEMENT...................................................8-22
...8-18
PAPER TRAY UNIT (A860)
1. OVERALL MACHINE INFORMATION ........................................ 9-1
1.1 SPECIFICATIONS.....................................................................................9-1
1.2 MECHANICAL COMPONENT LAYOUT....................................................9-2
1.3 ELECTRICAL COMPONENT LAYOUT.....................................................9-3
1.4 ELECTRICAL COMPONENT DESCRIPTION...........................................9-4
1.5 DRIVE LAYOUT ........................................................................................9-5
2. DETAILED DESCRIPTIONS ....................................................... 9-6
2.1 PAPER FEED AND SEPARATION MECHANISM ....................................9-6
2.2 PAPER LIFT MECHANISM .......................................................................9-7
2.3 PAPER END DETECTION ........................................................................9-9
2.4 PAPER HEIGHT DETECTION ................................................................9-10
1.5 PAPER SIZE DETECTION......................................................................9-12
1.6 SIDE AND END FENCES........................................................................9-13
3. REPLACEMENT AND ADJUSTMENT...................................... 9-14
3.1 FEED ROLLER REPLACEMENT............................................................9-14
3.2 TRAY MAIN BOARD REPLACEMENT ...................................................9-15
3.3 TRAY MOTOR REPLACEMENT.............................................................9-15
3.4 RELAY CLUTCH REPLACEMENT .........................................................9-16
3.5 UPPER PAPER FEED CLUTCH REPLACEMENT .................................9-17
3.6 LOWER PAPER FEED CLUTCH REPLACEMENT ................................9-18
3.7 LIFT MOTOR REPLACEMENT...............................................................9-19
A250 vi SM
3.8 PAPER END SENSOR REPLACEMENT............................................... 9-20
3.9 VERTICAL TRANSPORT SENSOR REPLACEMENT ........................... 9-20
3.10 PAPER SIZE SWITCH REPLACEMENT.............................................. 9-21
PAPER TRAY UNIT A861
1. OVERALL MACHINE INFORMA TION ......................................10-1
1.1 SPECIFICATIONS.................................................................................. 10-1
1.2 MECHANICAL COMPONENT LAYOUT................................................. 10-2
1.3 ELECTRICAL COMPONENT LAYOUT..................................................10-3
1.4 ELECTRICAL COMPONENT DESCRIPTION........................................ 10-4
1.5 DRIVE LAYOUT...................................................................................... 10-5
2. DETAILED DESCRIPTIONS .....................................................10-6
2.1 PAPER FEED AND SEPARATION.........................................................10-6
2.2 PAPER LIFT MECHANISM .................................................................... 10-7
2.3 PAPER END DETECTION ..................................................................... 10-9
2.4 PAPER HEIGHT DETECTION ............................................................. 10-10
2.5 PAPER SIZE DETECTION................................................................... 10-12
2.6 SIDE AND END FENCES..................................................................... 10-13
3. REPLACEMENT AND ADJUSTMENT....................................10-14
3.1 FEED ROLLER REPLACEMENT......................................................... 10-14
3.2 TRAY MAIN BOARD REPLACEMENT................................................. 10-15
3.3 TRAY MOTOR REPLACEMENT.......................................................... 10-15
3.4 TRAY MOTOR REPLACEMENT.......................................................... 10-16
3.5 LIFT MOTOR REPLACEMENT............................................................ 10-17
3.6 PAPER END SENSOR REPLACEMENT............................................. 10-18
3.7 PAPER SIZE SWITCH REPLACEMENT.............................................. 10-18
1-BIN SORTER (A869)
1. OVERALL INFORMATION........................................................11-1
1.1 SPECIFICATIONS.................................................................................. 11-1
1.2 MECHANICAL COMPONENT LAYOUT................................................. 11-2
1.3 ELECTRICAL COMPONENT LAYOUT..................................................11-3
1.4 ELECTRICAL COMPONENT DESCRIPTION........................................ 11-4
2. DETAILED SECTION DESCRIPTIONS.....................................11-5
2.1 BASIC OPERATION............................................................................... 11-5
3. REPLACEMENT AND ADJUSTMENT......................................11-6
3.1.1 TOP COVER REMOVAL...............................................................11-6
3.1.2 TRAY OPEN SWITCH REPLACEMENT ....................................... 11-6
3.1.3 PAPER SENSOR AND EXIT SENSOR REPLACEMENT ............. 11-6
SM vii A250
SWAPBOX
AND SWAPFTL
INSTALLATION MANUAL
1. INTRODUCTION ......................................................................12-1
1.1 PRECAUTIONS....................................................................................... 12-1
1.1.1 SWAPBOX AND SOFTWARE ....................................................... 12-1
1.1.2 SOFTWARE LICENSE AGREEMENT ........................................... 12-1
1.2 SYSTEM REQUIREMENTS ................................................................... 12-1
1.3 ITEMS TO PREPARE BEFORE INSTALLATION ................................... 12-1
1.4 WINDOWS 95 VERSION CONFIRMATION ........................................... 12-2
2. SWAPBOX INSTALLATION ..................................................... 12-4
2.2 DRIVER INSTALLATION ........................................................................ 12-4
3. SOFTWARE (SWAPFTL) INSTALLATION ...............................12-5
3.1 SWAPFTL SOFTWARE INSTALLATION ...............................................12-5
3.2 VERIFICATION ...................................................................................... 12-5
3.2.1 SOFTWARE VERSION ..................................................................12-5
3.2.2 FLASH MEMORY CARD AUTOMATIC DETECTION ................... 12-6
4. TROUBLESHOOTING................................................................12-7
4.1 SWAPBOX RESOURCE CONFLICT ...................................................... 12-7
4.11 IRQ AND I/O ADDRESS ................................................................. 12-7
4.1.2 MEMORY ADDRESS......................................................................12-7
4.2 FAILED TO OPEN PCCARD ERRORS................................................... 12-8
4.2.1 TIMELAG TO LOADING DRIVER................................................... 12-8
4.2.3 RESOURCE CONFLICT................................................................. 12-8
4.3 INVALID DYNAMIC LINK CALL FROM SWAPENUM ERROR.............. 12-9
4.4 SWAPFTL PROBLEM WITH NOTEBOOK COMPUTERS......................12-9
4.4.1 WINDOWS AND PC CARD DRIVER VERSION............................. 12-9
4.4.2 SYSTEM SUMMERY...................................................................... 12-9
4.5 COMPLETE UNINSTALL ...................................................................... 12-10
SWAPFTL
BINARY UTILITY OPERATION MANUAL
1. OVERVIEW ................................................................................13-1
2. OPERATION...............................................................................13-2
2.1 PROGRAMMING A FLASH MEMORY CARD......................................... 13-2
2.1.1 GETTING A SOURCE FILE............................................................ 13-2
2.1.2 PROGRAMMING A CARD WITH THE SOURCE........................... 13-2
2.2 DOWNLOADING TO A MACHINE........................................................... 13-4
2.3 SAVING DATA TO A FILE....................................................................... 13-4
3. FUNCTIONS...............................................................................13-5
3.1 FILE MENU.............................................................................................. 13-5
3.1.1 FILE – OPEN.................................................................................. 13-5
3.1.2 FILE – CLOSE................................................................................ 13-5
A250 viii SM
3.1.3 FILE – SAVE................................................................................... 13-5
3.14 FILE – SAVE AS.............................................................................. 13-6
3.2 VIEW MENU............................................................................................ 13-6
3.2.1 VIEW – TOOLBAR.......................................................................... 13-6
3.2.2 VIEW – STATUS BAR.................................................................... 13-6
3.3 IMAGE MENU.......................................................................................... 13-7
3.3.1 IMAGE – ERASE............................................................................ 13-7
3.3.2 IMAGE – READ .............................................................................. 13-8
3.3.3 IMAGE – WRITE............................................................................. 13-9
3.3.4 IMAGE – VERIFICATION............................................................. 13-10
3.4 HELP MUNU.......................................................................................... 13-11
3.4.1 HELP – ABOUT SWAPUTI........................................................... 13-11
SM ix A250
A250 x SM
FAX UNIT A891
TABLE OF CONTENTS
1. OVERALL MACHINE INFORMA TION ........................................1-1
1.1 SPECIFICATIONS.................................................................................... 1-1
1.2 FEATURES............................................................................................... 1-2
1.2.1 FEATURES LIST............................................................................. 1-2
1.2.2 CAPABILITIES OF PROGRAMMABLE ITEMS ............................... 1-5
1.3 OVERALL MACHINE CONTROL.............................................................1-6
1.3.1 SYSTEM CONTROL........................................................................ 1-6
1.3.2 POWER DISTRIBUTION AND CONTROL...................................... 1-7
1.3.3 MEMORY BACK-UP........................................................................ 1-7
1.4 VIDEO DATA PATH.................................................................................. 1-8
1.4.1 TRANSMISSION.............................................................................. 1-8
1.4.2 RECEPTION.................................................................................. 1-10
1.4.3 PC FAX COMMUNICATION.......................................................... 1-11
1.4.4 SCANNING AND PRINTING ......................................................... 1-13
2. DETAILED SECTION DESCRIPTIONS.......................................2-1
2.1 AUTOMATIC SERVICE CALLS................................................................ 2-1
2.1.1 SERVICE CALL CONDITIONS........................................................ 2-1
2.1.2 PERIODIC SERVICE CALL............................................................. 2-3
2.1.3 PM CALL.......................................................................................... 2-3
2.1.4 EFFECTIVE TERM OF SERVICE CALLS....................................... 2-3
2.2 SCANNING FEATURES........................................................................... 2-4
2.2.1 PAGE SPLIT TRANSMISSION (BOOK TRANSMISSION).............. 2-4
2.2.2 IMAGE ROTATION BEFORE TRANSMISSION.............................. 2-5
2.3 PRINTING FEATURES............................................................................. 2-7
2.3.1 PAPER SIZE SELECTION...............................................................2-7
2.3.2 JUST SIZE PRINTING................................................................... 2-13
2.4 FAX COMMUNICATION FEATURES..................................................... 2-14
2.4.1 SEP/SUB/PWD/SID....................................................................... 2-14
2.4.2 JBIG COMPRESSION................................................................... 2-16
2.4.3 V.8/V.34 PROTOCOL.................................................................... 2-17
2.5 LINE TYPE CHANGE.............................................................................2-20
2.6 PCBS...................................................................................................... 2-21
2.6.1 FCU................................................................................................ 2-21
2.6.2 NCU (US)....................................................................................... 2-23
2.6.3 NCU (EUROPE/ASIA).................................................................... 2-24
2.6.4 EXFUNC BOARD .......................................................................... 2-25
3. INSTALLA TION...........................................................................3-1
3.1 FAX UNIT ................................................................................................. 3-1
3.2 EXFUNC BOARD (FAX FUNCTION UPGRADE)................................... 3-10
SM i A250
3.3 PCFE UNIT (PC-FAX EXPANDER UPGRADE)..................................... 3-12
3.4 HANDSET (USA MODELS ONLY)......................................................... 3-15
3.5 EXMEM BOARD (EXPANSION MEMORY)............................................ 3-16
4. SERVICE TABLES......................................................................4-1
4.1 SERVICE LEVEL FUNCTIONS................................................................ 4-1
4.1.1 HOW TO ENTER AND EXIT THE FAX SERVICE MODE............... 4-1
4.1.2 BIT SWITCH PROGRAMMING (FUNCTION 01)............................. 4-1
4.1.3 SYSTEM PARAMETER LISTS (FUNCTION 02)............................. 4-2
4.1.4 FCU ROM VERSION DISPLAY (FUNCTION 02)............................ 4-4
4.1.5 MODEM PROGRAM VERSION DISPLAY (FUNCTION 02)............ 4-4
4.1.6 ERROR CODE DISPLAY (FUNCTION 03)...................................... 4-4
4.1.7 SERVICE MONITOR REPORT (FUNCTION 04)............................. 4-4
4.1.8 G3 PROTOCOL DUMP LIST (FUNCTION 05)................................ 4-5
4.1.9 G4 PROTOCOL DUMP LIST (FUNCTION 05)................................ 4-5
4.1.10 RAM DISPLAY AND REWRITE (FUNCTION 06).......................... 4-6
4.1.11 NCU PARAMETERS (FUNCTION 06)........................................... 4-6
4.1.12 RAM DUMP (FUNCTION 06)......................................................... 4-7
4.1.13 RAM CLEAR (FUNCTION 07)....................................................... 4-7
4.1.14 FCU REBOOT ............................................................................... 4-7
4.1.15 SERVICE STATION FAX NUMBER (FUNCTION 09)....................4-8
4.1.16 SERIAL NUMBER (FUNCTION 10)............................................... 4-8
4.1.17 MODEM TEST (FUNCTION 11).................................................... 4-8
4.1.18 V.34 MODEM TEST (FUNCTION 11)............................................ 4-9
4.1.19 DTMF TEST (FUNCTION 11)........................................................ 4-9
4.1.20 RINGER TEST (FUNCTION 11).................................................. 4-10
4.1.21 MEMORY TEST (FUNCTION 11)................................................ 4-10
4.1.22 FILE PRINTOUT (FUNCTION 13)............................................... 4-11
4.1.23 JOURNAL PRINTOUT (FUNCTION 14)...................................... 4-11
4.1.24 USAGE LOG PRINTOUT (FUNCTION 15).................................. 4-11
4.1.25 DATA TRANSFER (FUNCTION 16)............................................ 4-12
4.2 BIT SWITCHES......................................................................................4-13
4.2.1 SYSTEM SWITCHES .................................................................... 4-13
4.2.2 SCANNER SWITCHES.................................................................. 4-27
4.2.3 PRINTER SWITCHES...................................................................4-32
4.2.4 COMMUNICATION SWITCHES.................................................... 4-37
4.2.5 G3 SWITCHES.............................................................................. 4-44
4.3 NCU PARAMETERS .............................................................................. 4-53
4.4 DEDICATED TRANSMISSION PARAMETERS..................................... 4-63
4.4.1 PROGRAMMING PROCEDURE................................................... 4-63
4.4.2 PARAMETERS.............................................................................. 4-64
4.5 SERVICE RAM ADDRESSES................................................................ 4-68
5. PREVENTIVE MAINTENANCE...................................................5-1
5.1 SPECIAL TOOLS AND LUBRICANTS ..................................................... 5-1
5.2 PM TABLE................................................................................................ 5-1
6. REMOVAL AND REPLACEMENT ..............................................6-1
6.1 PRECAUTION..........................................................................................6-1
A250 ii SM
Rev. 02/2000
6.2 NCU AND SPEAKER................................................................................ 6-1
6.3 FCU .......................................................................................................... 6-2
6.3.1 REMOVAL ....................................................................................... 6-2
6.3.2 SRAM DATA RESTORE FROM FCU.............................................. 6-2
6.3.3 SRAM DATA RESTORE FROM FLASH CARD BACKUP............... 6-4
6.4 FIRMWARE UPDATE............................................................................... 6-6
6.4.1 FCU FIRMWARE DOWNLOAD....................................................... 6-6
6.4.2 FCU ROM UPLOAD......................................................................... 6-8
6.5 SRAM DATA BACKUP AND RESTORE ................................................ 6-10
6.5.1 SRAM BACKUP TO A FLASH MEMORY CARD........................... 6-10
6.5.2 SRAM RESTORE FROM A FLASH MEMORY CARD................... 6-11
7. TROUBLESHOOTING..................................................................7-1
7.1 ERROR CODES....................................................................................... 7-1
7.2 FAX SC CODES..................................................................................... 7-10
7.2.1 OVERVIEW.................................................................................... 7-10
7.2.2 SC1201.......................................................................................... 7-10
7.2.3 SC1207.......................................................................................... 7-10
7.2.4 FAX SC CODE TABLE .................................................................. 7-11
7.3 ROM HISTORY....................................................................................... 7-12
7.3.1 ROM HISTORY – A891 ................................................................. 7-12
SM iii A250
A250 iv SM
ISDN UNIT A890
TABLE OF CONTENTS
1. INSTALLA TION...........................................................................1-1
1.1 INSTALLATION PROCEDURE................................................................. 1-1
1.2 USER LEVEL PROGRAMMING............................................................... 1-3
1.3 SERVICE LEVEL PROGRAMMING......................................................... 1-4
2. SERVICE TABLES AND PROCEDURES ................................... 2-1
2.1 SERVICE LEVEL FUNCTIONS................................................................ 2-1
2.2 BIT SWITCHES........................................................................................2-2
2.2.1 G4 INTERNAL SWITCHES.............................................................. 2-2
2.2.2 G4 PARAMETER SWITCHES....................................................... 2-10
2.3 DEDICATED TRANSMISSION PARAMETERS..................................... 2-15
3. TROUBLESHOOTING.................................................................3-1
3.1 ERROR CODES....................................................................................... 3-1
3.1.1 D-CHANNEL LAYER MANAGEMENT............................................. 3-2
3.1.2 D-CHANNEL, LAYER 1...................................................................3-2
3.1.3 D-CHANNEL LINK LAYER..............................................................3-2
3.1.4 D-CHANNEL NETWORK LAYER.................................................... 3-3
3.1.5 B-CHANNEL LINK LAYER............................................................... 3-3
3.1.6 B-CHANNEL NETWORK LAYER.................................................... 3-4
3.1.7 TRANSPORT LAYER...................................................................... 3-4
3.1.8 SESSION LAYER............................................................................ 3-5
3.1.9 DOCUMENT LAYER........................................................................ 3-6
3.1.10 PRESENTATION LAYER .............................................................. 3-6
3.2 G4CCU STATUS CODES ........................................................................ 3-7
3.2.1 LAYER 1 (PHYSICAL LAYER)........................................................3-7
3.2.2 LAYER 2 (LINK LAYER).................................................................. 3-7
3.2.3 NETWORK LAYER (LAYER 3)........................................................ 3-8
3.2.4 TRANSPORT LAYER (LAYER 4).................................................... 3-8
3.2.5 SESSION LAYER, SESSION CONTROL LAYER
(LAYER 5)........................................................................................ 3-8
3.2.6 SESSION LAYER, DOCUMENT CONTROL LAYER
(LAYER 5)........................................................................................ 3-8
3.3 LEDS ........................................................................................................ 3-9
3.4 BACK-TO-BACK TEST........................................................................... 3-10
SM i A250
A250 ii SM
PRINTER CONTROLLER B305
TABLE OF CONTENTS
1. OVERALL MACHINE INFORMA TION ........................................1-1
1.1 SPECIFICATIONS.................................................................................... 1-1
1.1.1 GENERAL SPECIFICATIONS......................................................... 1-1
1.1.2 SUPPORTED PAPER SIZES.......................................................... 1-2
1.2 SOFTWARE ACCESSORIES................................................................... 1-3
1.2.1 PRINTER DRIVERS........................................................................1-3
1.2.2 UTILITY SOFTWARE...................................................................... 1-3
1.2.3 SERVICE TOOLS............................................................................ 1-3
1.3 MACHINE OVERVIEW............................................................................. 1-4
1.4 BLOCK DIAGRAM.................................................................................... 1-5
2. DETAILED SECTIONS DESCRIPTIONS....................................2-1
2.1 ENGINE FUNCTIONS.............................................................................. 2-1
2.1.1 IMAGE DATA P[ROCESSING......................................................... 2-1
2.1.2 PRINT PRIORITY AND INTERLEAVING.........................................2-1
Display Priority..................................................................................... 2-1
Copier, Fax or Printer........................................................................... 2-1
Interleave............................................................................................. 2-2
2.2 CONTROLLER FUNCTIONS ................................................................... 2-3
2.2.1 PAPER SIZE DETECTI0N AND SELECTION................................. 2-3
2.2.2 PAPER SOURCE SELECTION....................................................... 2-3
Auto Tray Select................................................................................... 2-3
Manual Tray Select.............................................................................. 2-3
Tray Lock ............................................................................................. 2-4
By-pass Tray........................................................................................ 2-4
Paper Size Mismatch...........................................................................2-4
2.2.3 OUTPUT TRAY SELECTION .......................................................... 2-4
2.2.4 COLLATION(SOFT)......................................................................... 2-5
2.2.5 PROOF PRINT ................................................................................ 2-6
2.2.6 RESET OPERATIONS.....................................................................2-7
Job Reset............................................................................................. 2-7
System Reset....................................................................................... 2-7
Menu Reset.......................................................................................... 2-7
2.2.7 HHH (OPTIONAL)............................................................................ 2-7
3. INSTALLATION PROCEDURES.................................................3-1
3.1 PRECAUTIONS........................................................................................ 3-1
3.2 PRINTER CONTROLLER......................................................................... 3-1
3.3 HARD DISK (HDD)................................................................................... 3-4
3.4 NETWORK INTERFACE BOARD (NIB)................................................... 3-5
3.5 POSTSCRIPT DIMM ................................................................................ 3-7
3.6 MEMORY (SDRAM DIMM)....................................................................... 3-9
SM i A250
Rev. 04/2000
4. SERVICE TABLES...................................................................... 4-1
4.1 PRECAUTION .......................................................................................... 4-1
4.2 SERVICE PROGRAM MODE OVERVIEW .............................................. 4-1
4.2.1 HOW TO ENTER THE SP MODE ................................................... 4-1
Entering Printer SP mode..................................................................... 4-1
Exiting SP mode................................................................................... 4-1
4.2.2 SP MODE TABLE ............................................................................ 4-1
Service Menu ....................................................................................... 4-2
Service Tools ....................................................................................... 4-2
4.3 SERVICE MENU....................................................................................... 4-2
4.3.1 BIT SWITCH PROGRAMMING ....................................................... 4-2
Bit Switches.......................................................................................... 4-2
4.3.2 NVRAM RESET ............................................................................... 4-3
Diag. Error Log and Paper Tray Setting Reset..................................... 4-3
Controller NVRAM Reset ..................................................................... 4-3
NIB NVRAM Reset............................................................................... 4-3
Counter Reset...................................................................................... 4-3
4.3.3 POWER-ON DIAGNOSTICS ERROR DISPLAY ............................. 4-4
4.3.4 SERVICE SUMMARY...................................................................... 4-4
4.4 SERVICE TOOLS..................................................................................... 4-5
4.4.1 HDD TEAT....................................................................................... 4-5
4.4.2 HDD FORMAT ................................................................................. 4-6
4.4.3 NIB NVRAM BACKUP AND RESTORE............................................ 4-6
4.5 FIRMWARE UPDATE............................................................................... 4-8
4.5.1 FIRMWARE DOWNLOAD (CONTROLLER, NIB AND PS3) ........... 4-8
4.5.2 FIRMWARE UPLOAD (CONTROLLER ONLY) ............................. 4-10
4.5.3 ERROR RECOVERY..................................................................... 4-11
Controller............................................................................................ 4-11
PS3 DIMM/NIB................................................................................... 4-11
4.6 POWER-ON SELF TEST........................................................................ 4-12
4.6.1 PARALLEL LOOP-BACK TEAT..................................................... 4-12
4.6.2 OTHER TESTS.............................................................................. 4-12
5. REMOVAL AND REPLACEMENT .............................................. 5-1
5.1 PRECAUTIONS........................................................................................ 5-1
5.2 CONTROLLER ......................................................................................... 5-1
5.3 NIB............................................................................................................ 5-3
6. TROUBLESHOOTING................................................................. 6-1
6.1 SC CODES ............................................................................................... 6-1
6.2 ERROR CODES ....................................................................................... 6-1
6.3 LED DISPLAY........................................................................................... 6-2
6.3.1 LOCATION....................................................................................... 6-2
6.3.2 FATAL ERROR................................................................................ 6-3
6.4 ROM HISTORY......................................................................................... 6-5
6.4.1 ROM HISTORY – B305 .................................................................... 6-5
A250 ii SM
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